Project lead jobs in friern barnet, greater london
Position title: Operations Officer
Reports to: Director of Operations
Direct reports: None at present. Operations Assistant in the future, subject to funding.
Key stakeholders: Director of Operations, Finance Manager, Communications Manager, Membership Manager, Director of Income and Investment, UKMSA team, volunteers
Location: Remote (with occasional UK travel)
Salary: Level 3 – £30,000-£35,000
The Operations Officer is a vital enabler within UK Men’s Sheds Association (UKMSA), supporting the Director of Operations and wider team to ensure that internal systems, communications, and events run smoothly and effectively. Operating as a competent professional with minimal supervision, the postholder brings a practical, solutions-focused mindset to help our staff and volunteers navigate UKMSA with confidence and ease.
Acting as both a systems fixer and first point of contact, the Operations Officer handles incoming queries, whether by phone, email, or other channels, making sure they reach the right person quickly and are followed up appropriately. They take ownership of the “how”, for example, ensuring platforms like SharePoint are clear and usable, templates and resources are easy to find, and everyday processes feel intuitive and joined-up.
They also play a key role in supporting the delivery of UKMSA events, helping to coordinate logistics, manage information, and ensure all activities are well-organised, inclusive and aligned with UKMSA’s values. Proactive in spotting friction points across systems and operations, they resolve them constructively and collaboratively, always aiming to make things easier for others.
This role will suit someone who is calm under pressure, friendly, and unflappable; someone who brings patience and clarity when others feel frustrated, and who sees their job as enabling others to succeed. A natural organiser with a service mindset, the Operations Officer keeps things moving, keeps people informed, and brings a steady hand to the fast-paced, values-led environment of UKMSA.
Key responsibilities:
1. Support to the Director of Operations
· Provide flexible and proactive administrative support to the Director of Operations across a range of operational functions.
· Maintain and update Breathe and all HR records and internal trackers, ensuring information is accurate, current, and securely stored.
· Assist with project coordination, document preparation, supplier management, and other operational tasks as delegated.
· Ensure tasks are completed in a timely and organised manner, helping the Director manage priorities and maintain momentum.
2. Systems and process support
· Help the entirely remote staff and volunteers navigate UKMSA’s systems and tools (for example, platforms like SharePoint) with clarity and confidence.
· Work with other UKMSA staff to make systems more straight-forward. For example, work with the Finance Manager to help volunteers find easier ways to claim expenses.
· Act as a practical, approachable source of support for system-related queries, ensuring others can easily find what they need to do their job. Adapt systems considering their experiences.
· Identify pain points in internal processes and work constructively with others to improve them, streamlining structures, simplifying workflows, and keeping things running smoothly behind the scenes.
· Maintain and update shared systems and spaces to ensure they are accessible, user-friendly, and fit for purpose.
3. First point of contact
· Receive, triage and manage incoming phone calls, emails, and letters to UKMSA, ensuring they are passed on promptly and appropriately to the right member of staff or volunteer.
· Maintain clear systems for logging, redirecting, and following up on incoming queries to support accountability and responsiveness.
· Identify and suggest ways to make it easier for people, both inside and outside the organisation, to get the information or help they need efficiently. For example, work with the Membership Manager and Head of Volunteering to develop a bank of frequently used resources and materials.
4. Events co-ordination
· Support the Director of Operations, colleague and external consultants in the planning and delivery of UKMSA events including conferences, online webinars, training sessions, and member gatherings.
· Liaise with venues, suppliers, speakers, and internal colleagues to ensure smooth and timely event logistics.
· Manage practical event delivery tasks such as attendee registration, materials preparation, evaluation collection, and post-event communications.
· Contribute to the creation of inclusive, safe, well-organised events that reflect UKMSA’s values and create value for members, volunteers, and partners.
Key expertise required:
· Strong administrative and organisational skills, with a proven ability to manage multiple tasks, meet deadlines, and maintain accuracy across a range of operational and logistical duties.
· Experience supporting senior leaders or operational functions, ideally in a charity, membership organisation or similarly values-led environment.
· Excellent communication and interpersonal skills, with the confidence and professionalism to liaise effectively with staff, volunteers, suppliers, and members of the public.
· Proficiency with digital systems and platforms, including file storage systems (e.g. SharePoint or Google Drive), spreadsheets, document templates, and basic CRM or event tools.
· Experience supporting events coordination, including handling logistics, communicating with participants, and ensuring smooth delivery.
· A practical and solutions-focused mindset, with the ability to spot inefficiencies or confusion in systems or processes and work constructively to improve them.
· Ability to work independently, using initiative to solve problems and manage priorities, while also being a supportive and collaborative team member.
· A calm, friendly and patient approach, especially when supporting colleagues or volunteers who are frustrated or unfamiliar with systems or processes.
· Understanding of confidentiality and data protection principles, with experience handling sensitive information responsibly and professionally.
· Experience working with volunteers, and a respectful, enabling approach that recognises the contribution and centrality of volunteers within the Shedding movement and wider charity.
· Commitment to UKMSA’s mission and values, with an appreciation for the volunteer-led nature of the Shedding movement and the culture it reflects.
What success looks like:
· People across the organisation feel supported, informed, and able to get things done. Staff and volunteers know who to go to for help, and when they do, the experience is clear, calm, and constructive.
· Systems and processes feel intuitive and smooth. The bumps have been ironed out, key resources are easy to find, and internal tools support rather than frustrate.
· Enquiries and issues are handled efficiently and appropriately. Whether it’s a public query or a board member request, it reaches the right person quickly and nothing falls through the cracks.
· Events are well organised, well attended, and well received. From logistics to follow-up, the Operations Officer plays a dependable role in making UKMSA events run smoothly and reflect the organisation’s values.
· The Director of Operations is well supported and can delegate confidently, stay focused on strategic work, and trust that operational details are being managed with care and follow-through.
· Colleagues describe the Operations Officer as calm, responsive and dependable. They are appreciated for being steady under pressure, friendly when others are stressed, and always looking for ways to make things easier.
· The role continues to evolve. As systems improve and the organisation changes, so does the shape of the role, with the postholder identifying new ways to add value and solve problems.
This job is not:
· This is not a strategic or senior leadership role. While the Operations Officer supports cross-organisational functions and works closely with senior staff, they are not responsible for setting strategy or making high-level decisions.
· This is not a purely administrative role. Although administration is an important part of the job, the role goes beyond task-based support, requiring initiative, systems thinking, and confident engagement with people across the organisation.
· This is not a technical IT role, though the postholder should be confident using digital systems and helping others navigate them.
· This is not a passive or isolated role. The Operations Officer is expected to proactively work closely with colleagues, volunteers, board members, and external contacts, often representing the operational “face” of the organisation and playing a key role in how things function day to day.
· This is not a static or routine-only role. As systems improve and the organisation evolves, the challenges and priorities will shift especially if the postholder is effective at smoothing processes and solving problems. The role requires adaptability, curiosity, and a willingness to respond to what’s needed.
Closing date: 1200hrs 9th October 2025
Interview : 24th October 2025
We are the support body for Men’s Sheds across the UK. We work hard to inspire and support the development of Men's Sheds.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a critical and exciting leadership role for the Bumblebee Conservation Trust which will take the Trust forward to the next phase of organisational growth, building on the superb achievements to date of our retiring CEO.
You’ll need passion and energy to work on some of the most profound challenges of our time. Nature needs its champions, and you’ll need to harness all of your skills, all of your personality, and your network to grow our influence, our impact, and our outcomes. You’ll excel at galvanising others to take action enabling us to achieve our aims and ensure bumblebees are thriving and valued by everyone.
This is an incredible opportunity to join a very special organisation with passionate and high-performing teams who are truly dedicated to our vital purpose.
Please refer to the CEO pack for further information.
The Trust is an Equal Opportunities employer. This means that whilst seeking employment or during such employment with the Trust, we will seek to ensure equality of treatment for all persons regardless of sex, race, age, marital or civil partnership status, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity status.
At the Trust, we have a clear goal: to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on reaching for our vision, through the hard work and dedication of our passionate and creative employees.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity to join a small but growing team of committed staff working to support children with brain tumours and their families.
Leading our T&F applications, you will have a deep-understanding of the trusts and foundations (as well as corporate foundations) landscape and you will have experience of working with Senior Management Teams to ensure successful applications for larger grants (£20k+). You will have proven success in securing multi-year funding and building healthy pipelines with the skills to write compelling and evidence-based applications and reports.
Remote role with travel to our Cambridge office at least quarterly.
Please note, we will interview as we receive applications and appoint to this role before the deadline should we find a suitable candidate. Therefore, please do submit your CV as early as possible.
We believe that every child with a brain tumour should have access to the mental health support that they need, as well as their loved ones.

The client requests no contact from agencies or media sales.
Job Title: Senior Programme Manager
Closing date: 26th September 2025 17.00 GMT
Interviews: 3rd October 2025
Reports to: Ubele Founder/ CEO
Location: Min 2 days per week based in North London office, remote working available for max 3 days a week
Pay: £60,000- £63,000 full time, gross per annum
Type of Contract: One-year fixed term contract
Annual Leave Entitlement: 28 days’ annual leave, including UK bank holidays.
Pension: 3% employer pension contribution on eligible earnings.
About The Role
The purpose of this role is to have overall responsibility for The Phoenix Way (TPW) Programme across the London, South and East regions and delegating day to day management South and East Regions to a dedicated Programme Manager. The role includes:
Strategic oversight of and accountability for the London, South and East regions of The Phoenix Way the creation of sustainable Black and racially minoritised communities and community-led organisations across three separate regions, with an in-depth focus on Greater London by ensuring there is an equitable stake in decisions relating to funding processes, priorities, funding allocations and beyond.
Collaborating with funders, statutory bodies, community organisations and voluntary sector, and other stakeholders committed to the development of an equitable future.
Actively supporting all funding bodies to seek change for diverse communities and deliver significant improvements in their organisation’s cultures, strategies, competences, and capabilities.
Helping funding bodies to adopt equitable policies and practises based on the evidence and learning garnered from the community organisations that receive funding and support from TPW.
The client requests no contact from agencies or media sales.
We are looking for a dynamic and innovative ESOL consultant to join our team and lead on the curriculum development and delivery of our ESOL for Work courses. This role sits across our Education & Training and Research & Impact teams and offers a unique opportunity to shape future ESOL provision for people in low-paid work.
ESOL (English for Speakers of Other Languages) is a core strand of our community education offer. Each year, we support over 200 learners to improve their English, build confidence, and engage more fully in community life. Many of our learners face significant barriers to mainstream education, particularly those juggling low-paid, insecure employment. In 2023, in partnership with The Bell Foundation, we launched a three-year research and delivery programme focused on improving access to ESOL for people in work. The project aims to better understand the structural and practical barriers faced by working learners, and to codesign inclusive, flexible models of delivery that can influence and shape future ESOL provision across the UK.
Now in its second year, the programme is expanding. We are developing new partnerships with employers in sectors such as hospitality, construction, and health and social care, and growing our flexible ESOL-for-work pilot offers. Through these pilots, you will also play an essential role in helping us to generate new insights and learning about what works and why.
We’re looking for someone who is passionate about adult education, committed to equity and access, and excited to explore new ways of delivering ESOL. You will have strong experience designing and delivering ESOL learning, ideally in community or workplace settings, and be confident working collaboratively with learners, providers, and employers to co-create effective and inclusive solutions.
Connecting with people and communities to strengthen skills and build stronger voices.




The client requests no contact from agencies or media sales.
Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.
CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.
Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.
Overall job purpose
This is a fundamental role within our South regional team, internally the role is known as Local Community Officer.
The future of CCT’s outstanding collection of historic churches depends on communities supporting their local CCT church with funds, events, inspiring interpretation, visitor services and preventive conservation. The Local Community Officer will engage and support communities and volunteers to care for 29 historic churches across Kent, East Sussex, West Sussex, ensuring each site achieves agreed standards.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 9am on Monday 15th September 2025.
The interviews will take place in Northampton on Tuesday 23rd September 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.
All successful applicants will be subject to a basic DBS, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
We’re on the lookout for a Senior Internal Communications & Engagement Officer who can hit the ground running in our fast-paced team for a 12 month fixed term contract. This role is all about supporting and coordinating the delivery of engaging and timely communications for both our colleagues and members. You’ll be responsible for managing a variety of content across multiple channels, from the staff intranet to email publications. This is an opportunity to truly make an impact by ensuring our internal messages are clear, on-brand, and reach the right audience.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You’ll be working closely with our Internal Communications and Engagement team to gather, write, and edit content that resonates with both staff and members. Whether it’s contributing to our regular publications, helping to produce content for events like our Town Halls, or maintaining our intranet and digital platforms, your role will be fundamental in keeping everyone informed and connected. You'll also have the chance to get involved in producing posters and digital screens, all while ensuring a seamless experience for our internal audiences.
A key part of your role will involve measuring the effectiveness of our communications efforts. You'll be tasked with gathering feedback and providing reports to help refine our approach and ensure that our channels are always working to their full potential. Plus, you’ll help manage our internal communications inboxes, responding to queries and requests from across the organisation with a keen eye for detail and a proactive attitude. If you enjoy a bit of variety, this role will certainly keep you busy with different ad hoc projects and support for internal events as well.
Our ideal candidate is someone with a background in internal communications, ideally with experience in intranet or web publishing systems. If you’ve worked in the charity sector, that’s a bonus. You’ll need to have excellent written communication skills, be a whizz at managing your time, and bring a flexible approach to the role. Above all, we need someone who’s enthusiastic about creating great content and keeping everyone informed in a way that feels fresh and engaging. If you’re looking for your next challenge, we’d love to hear from you.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Preferably, we’re looking for someone who can start as soon as possible, so please include your availability in your application.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
What is the opportunity
Balance is seeking a persuasive and positive role model to work with its leadership team and trustees to shape our quality and commercial development. The Quality and Development Manager will occupy a key role in supporting our growth, sustaining our quality standards and growing commercial and income generating activity.
This post is also regarded as development opportunity for a candidate looking to be part of the charity's long term succession strategy for middle and senior managers.
About your values and strengths
You are someone who strenths and values will align with the following attributes:
- You can think on your feet and are consistantly able to bring ideas to the table
- You understand the tension between quality and cost and how to resolve them
- You are able to build alliances and relationships that have sustainable benefits to the charity and its work
- You can exhibit confidence in your colleagues and mobilise their skills and knowledge to drive our quality standards
- You see problems as opportunities and a gateway to new ways of delivering our services and business development
What you can expect from us
- A charity that works hard to put its people, those who it supports and those who provide its services at the heart of what we do.
- A charity that takes its mission and values seriously in developing its services, operational approach and commercial relationships
- That supports and encourages its staff to participate as partners in our development as a business, our outcomes and the delivery of our values.
You can also expect
- A commitment to training and professional development to support internal progression in and beyond the charity.
- Inclusion in and a 3% employers contribution to the charity's pension scheme.
- Generous annual leave allowance of 25 days a year plus bank holidays and an additional day off for your birthday.
- Access to a range of discount schemes including Blue Light Card
- Access to the charity's employee assistance programme.
- Access to travel card loan, and bike to work scheme.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the

The client requests no contact from agencies or media sales.
Location: This role is home based. It will also require occasional travel for meetings and events
Hours: 4 days per week (28 hours)
Flexible working: Flexible working applications are welcome.
Reports to: Deputy CEO
Salary: Level 5. £28,500 per annum. £22,800 pro rata
Pension: Stakeholder pension scheme available
We are receiving a very high amount of applications for this role and may need to close this vacancy early, so please apply as soon as possible.
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Are you passionate about shaping learning experiences that inspire creativity and drive professional growth? Artswork is seeking a dedicated Learning Content Creator to join our dynamic Professional Development team. In this home-based role, you’ll design and produce high-quality digital and media resources – guides, eLearning modules, toolkits, and more – that support diverse learners across the UK’s youth and creative sectors and beyond. You’ll collaborate closely with the team, translating complex topics into accessible, engaging materials that champion inclusion, creativity, and best practice.
If you’re a detail-orientated, creative thinker with strong visual communication skills, recent experience with digital content tools, and a genuine commitment making learning accessible for all, we want to hear from you. Join us and help empower individuals and organisations to unlock their potential through innovative, impactful learning. Flexible working arrangements and a supportive, inclusive environment await you at Artswork.
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Main Responsibilites:
Content Development & Design
- Create high-quality digital and media learning materials, including guides, toolkits, presentations, eLearning modules and video resources tailored for creative professionals
- Translate complex topics into accessible, innovative and impactful learning content that supports a variety of professional development pathways and diverse audiences
- Use authoring tools (such as Articulate, Vyond, Canva, Thinkific etc.) to create interactive and visually engaging learning experiences, incorporating video, audio, and creative media
- Champion inclusion by ensuring all content reflects Artswork’s commitment to and standards of access, diversity, equality, inclusion and cultural relevance
- Upload, organise, and update course content on our Learning Management System (LMS), ensuring resources are accessible, easy to navigate and up to date
- Utilise insights from post-training assessments, platform engagement metrics, and qualitative feedback to refine and enhance learning materials and evolve our offer
Collaboration & Team working
- Work in collaboration with the Learning Development Manager, Professional Development team, subject matter experts, and clients to shape meaningful learning experiences
- Generate ideas that contribute to Artswork’s commitment to continuous quality improvement in its training and help us grow our learning offer
- Support project timelines, manage documentation, and contribute to the successful launch of new professional development programmes
- Contribute to the APD growth strategy through ideas and practical solutions
Sales and Marketing
- Ensure all content supports Artswork’s brand tone, visual identity and core messaging whilst supporting a high quality and effective learning journey for participants
- Work with the Sales & Marketing Lead and the Communications team to align training materials with product launches, campaign milestones, and promotional strategies
- Work with the Sales & Marketing Lead to repurpose existing content for marketing purposes
Administration and Legal Compliance
- Maintain positive, diplomatic professional relationships with colleagues and our participants, partners and stakeholders
- Adhere to Artswork’s values and its policies and procedures, i.e. Access, Diversity, Equality & Inclusion, Health and Safety, Data Protection, Safeguarding and Environmental policies
- Be a committed champion for Artswork’s Anti-Discrimination Charter
- Maintain and develop personal skills and knowledge through appropriate training
- Perform own administrative duties
_________
We provide a range of benefits for employees including:
- Flexible working options
- Generous 29 days holiday pro rata plus bank holidays including guaranteed time off between Christmas and New Year
- Access to the Sage Employee Benefits programme
- Stakeholder pension
- Additional wellbeing time, which allows you to take 25% of your hours back when you really need it
- Enhanced Parental Leave and Carer’s Leave Policies to help maintain a positive work life balance that recognises caring commitments
- 3 paid volunteering days a year, including 1 dedicated to environmental activities
We champion continuous professional development and offer all employees access to training opportunities, as well as investing in your learning and nurturing your aspirations with a £500 annual budget to be spent on training of your choice.
We empower young people to lead change through creativity – for themselves, their communities and the world.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Role purpose
Our new Household Crisis Caseworker position will work alongside our Crisis Alternative Service, Ealing Safe Space and information and advice service, Pathways. This new service provides support for Ealing residents 18+ who are experiencing household crises such as: housing, debt, welfare benefits, employment. This service aims to support those facing cost of living / household crises, by providing 6-12 casework sessions. This service will primarily support those from low-income households in need, pensioners, unpaid carers, care leavers, single-person households, disabled people and those struggling with one-off financial concerns or unforeseen circumstances. These sessions will cover a range of elements and will aid in navigating and liaising with services. Ultimately, preventing further crises relating to cost of living and empowering individuals by providing self-advocacy tools and support plans.
The role of the caseworker will be to provide advice, guidance and navigation to Ealing residents experiencing cost of living and household crises exacerbating mental health struggles. Support offered to each individual will be person-centred and tailored, but may include: liaising with statutory services (housing officers, social workers, mental health teams etc), supporting with form filling, sourcing warm goods, supporting with grants and income maximisation, emergency applications, empowering individuals with self-advocacy skills, signposting etc.
The successful candidate will triage, onboard and manage a caseload 15-20 individuals, whilst also supporting those who drop-in to the service who require crisis intervention on the day. In addition to crisis work, the caseworker will be expected to adopt a preventative approach and encourage referrals before a crisis occurs, via partnership working both internally and externally. There will be an element of outreach working for this post. The successful candidate will work alongside our Ealing Safe Space team and be supported by the Safe Space Team Manager.
The caseworker will be required to work within the Advice Quality Standard framework (AQS), adhere to Mind’s policies and procedures.
Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed prior to undertaking unsupervised client work.
Key Responsibilities
- Triage, onboard and support a caseload of 15-20 individuals
- Triage and support individuals dropping into the service for household / cost of living crisis support
- Liaise with core agencies (social services, housing, mental health teams, GPs, VCSE organisations)
- Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on the individuals’ behalf
- Complete emergency applications and grant applications
- Devise and facilitate guided mental health sessions, exploring a range of topics such as anxiety and panic, sleep hygiene, financial management
- Provide housing, general money and debt management advice
- Provide information on employment opportunities and training support for clients
- Where appropriate, source warm goods for those in need
- Engage in outreach within the borough to encourage referrals and promote the service
- Signpost to other relevant services in the borough, or further afield
- Attend training, forums and meetings to ensure knowledge remains relevant and up to date
- Keep up to date about current best practice and legislation within mental health, as well as within the field of information & advice more generally
- Provide updates and feedback to the broader teams
- Engage in multi-disciplinary meetings, both internally and externally
- Use our database Views to record details of all client referrals and contacts to ensure client information is kept up to date
- Use the correct templates, conduct outcomes and satisfaction assessments with clients on closure
- Record the results of outcome assessments and satisfaction surveys on the Views databases
- Work in line with triage procedures and use the referral process when referring cases to external organisations
- Meet regularly with service leads and colleagues to feed back about the progress of the project and ensure it is relevant to local strategy and national Government priorities
- Follow Hammersmith, Fulham, Ealing, and Hounslow Mind’s organisational policies and guidelines
- Undertake additional duties that may reasonably be required to fulfil the objectives of the post
Person Specification
Knowledge and Experience
- Substantial experience of delivering advice in a similar position, preferably to individuals with mental health needs
- At least 1 year experience of working in a crisis setting (inpatient, crisis alternatives, NHS teams)
- Knowledge and understanding of mental health problems, and mental health services
- Experience of delivering advice and information
- Experience of managing complex cases and autonomously managing a caseload
- Experience of working with multiple agencies and attending multi-disciplinary meetings
- Experience of delivering desired outcomes in a timely manner
- Up to date knowledge and experience of safeguarding adults
- Understanding of the importance of monitoring and evaluation, and the ability to keep records
- Experience with de-escalation, recognising and mitigating risks
- Experience of working with challenging behaviour
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
Skills and Abilities
- Relevant and up to date knowledge of welfare benefits, housing and social care
- Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
- Excellent listening and liaison skills
- Computer literate, with the ability to use MS Office, email systems and databases (inputting information and extracting reports)
- Ability to liaise with a range of people – individuals with support needs, carers, and a range of different professionals
- Ability to remain calm in challenging situations and reinforce boundaries
- Ability to support people to manage difficult feelings, and communicate their needs effectively
- Knowledge of best practice for lone working, data protection and safeguarding adults
- Willingness to undertake training related to housing and welfare benefit
- A team player
- Ability to work on your own initiative
- Ability to develop and maintain positive working relationships with service users, colleagues and stakeholders
- Strong organisation and administrative skills
- The drive to motivate self and others to achieve positive outcomes
- Flexibility in overall approach to work
- Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies
- Strong sense of self, and ability to set and maintain boundaries
- Commitment to promoting the needs of BME communities, and a commitment to the principles of equal opportunities and anti-discriminatory practice
- Ability to plan and prioritise your own workload
Desirable
Lived experience of mental health problems, and of using mental health services
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats, and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park, and Bushy Park.
We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK, with tens of millions of visits every year.
We are now looking for a Treescape Curator to join us on a full-time, permanent basis, working 36 hours per week.
The Benefits
- Salary of £33,666 - £38,500, depending on experience
- 26 days' annual leave, plus public holidays
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a rewarding opportunity for a knowledgeable and experienced arboriculture professional to join our expert horticultural team at the heart of London’s most iconic parks.
You’ll have the chance to influence London’s green heritage and contribute to visible, long-lasting change whilst supporting environmental efforts and cleaner air.
With access to unique planting projects and a network of leading industry experts, you’ll enjoy the rare chance to innovate and take on a varied array of activities and projects.
So, if you want to make a lasting impact on the landscapes of London’s Royal Parks, read on and apply today!
The Role
As a Treescape Curator, you will help conserve and enhance all of the Royal Parks through resilient, biodiverse and beautifully curated tree landscapes.
Specifically, you will focus on opportunities for new planting, strategic pruning and thinning, and long-term tree management, playing a key role in the selection and introduction of suitable species and cultivars for future generations. This role differs from existing tree officer roles at The Royal Parks in that it does not have a focus on risk, or health and safety.
You’ll manage tree planting programmes with an emphasis on curated and climate resilient selections, help manage design-led planting schemes, identify areas for aesthetic and formative pruning, and guide teams on high planting standards.
Additionally, you will:
- Build strong relationships across internal teams and external experts
- Lead collaboration on major planting projects
- Contribute to park management plans aligned with the overall tree strategy
- Manage work to enhance views, vistas, and support landscape improvements
- Oversee sourcing of new plant material and the management of the new tree nursery
- Provide leadership and ongoing support for the setup of a new tree growing facility, planned to be located in Bushy Park
About You
To be considered as a Treescape Curator, you will need:
- Experience working at management level in curated landscape settings with an emphasis on the aesthetic integration of trees
- Demonstrable experience working in public-facing spaces, with sensitivity around tree removal, pruning, and relocation
- Experience leading change and achieving outcomes across multi-site teams or functions
- Broad knowledge of native and non-native tree species and cultivars
- A strong understanding of best practice tree care balanced with landscape and visitor experience needs
- Engagement with the wider arboricultural and horticultural industry to keep pace with resilient species understanding and pest/disease insights
- A Level 4 Diploma in Arboriculture or equivalent
Other organisations may call this role Arboriculturist, Tree and Landscape Manager, Arboriculture Curator, Tree Strategy Lead, Tree Management Specialist, or Urban Tree Landscape Planner.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.



The client requests no contact from agencies or media sales.
Job Description
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Citizens Essex is a relatively-young Chapter of Citizens UK, covering 3 main geographical areas: Colchester, Chelmsford, and Southend. Our ideal candidate for the position of Senior Organiser has high emotional intelligence, is curious about other people, politically astute, and is fundamentally relational. They will have a track record of making things happen, be able to work with a high degree of independence, are comfortable with uncertainty, and able to think strategically as well as operationally. They will be interested in understanding and working with different sectors and types of organisations, as well as engaging with people from a wide range of faiths and cultures which are different to their own. They are an excellent communicator. They will learn and teach the craft of broad-based organising and be interested in receiving feedback to support their own development and growth. They will build and maintain relationships with a large number of leaders across the County and coach them to take action together on a common agenda.
Community Organising
Through our theory of social change, called community organising, we train thousands of everyday people to lead change in their communities, equipping them with the skills to hold politicians and other powerholders to account. We are made up of 500+ member organisations in powerful alliances throughout the UK. Our members include schools, universities, faith groups, parents’ groups, health practices, charities, trade unions and other civil society organisations.
Purpose
At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
Main Responsibilities
A Senior Organiser is mastering the craft of community organising and taking increasing responsibility for developing major campaigns, managing budgets and managing staff. They operate with a high degree of independence and are significant contributors to CUK-wide functions such as training. Senior Organisers model the broad-based community organising methodology in their work including the building of relational power, the recruitment and retention of dues-paying institutions, the development of leaders, the strengthening of member institutions, leader-led public actions, and the winning of systemic change.
You will bring communities together to drive change both locally, regionally, and nationally. This role will work closely with local civic institutions, such as churches, mosques, schools, universities, unions and other community groups to:
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develop the leadership of people within those organisations - our 'leaders' who lead the campaigns we work on
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help them identify the changes they want to see and create strategies to win those changes
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strengthen institutions’ own abilities to achieve their missions.
This includes listening to members of the community to find common issues, engaging local decision-makers through meetings, and planning in-person ‘actions’, where you might hold those in power to account. All of this work is underpinned by the knowledge that everyday people have the ability to shape the world around them. This work will be rooted locally, but you will be a part of a bigger national drive to make change alongside diverse local alliances across the UK. In Essex, the work is currently focusing on the first Mayoral Election for the County but you will also work on other campaign priorities that are developed through the institutions you work with.
Working as a Senior Organiser for Citizens UK, reporting to Regional Supervisor for the South of England, your main responsibilities will include:
Build relational power to further the goals of CUK
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Develop a comprehensive power analysis for Essex, particularly as the County will elect its first Mayor in May 2026
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Develop and grow strong working relationships with power players at a county-wide level or sector, including journalists; taking the initiative to establish new relationships as required
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Conduct one-to-one relational meetings in order to develop relationships with leaders; demonstrating timely and effective agitation to stimulate action
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Work effectively with local journalists and media outlets to further CUK’s goals
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Develop a strategic plan to enhance people’s participation in public life as well as enhance non-partisan political and democratic practices across Essex.
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Develop a strategy built on an acute sense of how communities and institutions behave within, and across, the cultures and contexts of Essex.
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Develop a plan that enables clear and impactful cross-institutional collaboration across Essex.
Identify and develop relational leaders prepared to act with others for the common good
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Work with and learn from the best veteran leaders on key actions
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Play a central role in the development of primary leaders; creating plans with them that are carried out
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Nominate leaders for training on the core taster curriculum and for National Training
Strengthen institutions and develop BBOs
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Organise diverse alliances to work together locally but, most importantly, at chapter level
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Create/develop a leadership team of representatives from several institutions at chapter and local that are successful in combining action with growth
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Design organising strategies that combine internal & external action
Support leaders through the Cycle of Action to create change
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Take the staff lead on chapter-wide actions and campaigns; aiming to achieve significant wins at chapter/campaign level
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Facilitate Issues Workshops and Delegates Assemblies and, in March 2026, a Mayoral Accountability Assembly
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Develop strategies for significant impact; with comprehensive plans & tactics
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Support actions, ensuring publicity, and facilitating high level negotiations
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Evaluate the effectiveness of actions; demonstrating ability to incorporate lessons learned into future actions
Contribute to CUK’s financial viability through effective fundraising & financial management
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Recruit new dues paying institutions; negotiating annual membership dues and letters of understanding as required
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Recruit and work with large organisations; ensuring that they invest into the alliance and not solely internal delivery
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Contribute to fundraising by securing £75k-£90k per annum overall, at least half of which should be ‘hard money’ from retention and recruitment of member institutions and strategic partners.
Contribute to effective teamwork
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Line manage other Organisers in Essex
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Attract and help recruit new Organisers
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Lead other Organisers or Associates in a manner that supports high performance by providing clear expectations and providing proactive coaching, support and accountability.
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Teach entire training curriculum on National Training successfully; acting as a ‘Track Captain’ by providing meaningful feedback and support to other trainers
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Deliver sessions at Guild Days
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Produce all required reports and follow CUK’s procedures on time and to the required standards
Contribute to the Craft of Community Organising
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Schedule an average of at least 3 to 4 1-2-1 relational meetings into your daily schedule as a core part of your professional practice
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Commit 10 working days pa (pro rata for part-time staff) to the preparation, delivery and evaluation of Citizens UK National Community Leadership Training;
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Contribute to the leadership of a Guild Team and help it develop as a Community of Practice that enables Organisers across the UK to develop their skills and experience.
Inclusion
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Displays self-awareness of DEI issues and good practice.
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Is alert to the impact on chapters and team members.
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Lead, support collaboration and acts within their area of responsibility and influence.
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Support in the resourcing, evaluation, and reporting of DEI work, as relevant
Build relational power to further the goals of CUK
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Develop a comprehensive power analysis for Essex, particularly as the County will elect its first Mayor in May 2026
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Develop and grow strong working relationships with power players at a county-wide level or sector, including journalists; taking the initiative to establish new relationships as required
-
Conduct one-to-one relational meetings in order to develop relationships with leaders; demonstrating timely and effective agitation to stimulate action
-
Work effectively with local journalists and media outlets to further CUK’s goals
-
Develop a strategic plan to enhance people’s participation in public life as well as enhance non-partisan political and democratic practices across Essex.
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Develop a strategy built on an acute sense of how communities and institutions behave within, and across, the cultures and contexts of Essex.
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Develop a plan that enables clear and impactful cross-institutional collaboration across Essex.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
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Bachelor’s degree in any subject or equivalent (D)
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Evidence of further and continuing study including a possible professional qualification (D)
Experience
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At least three-years employment track record of successful Organising (D)
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Demonstrated ability to lead a team; including motivating and developing more junior staff (E)
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Experience of risk taking to create a project/situation/event that illustrates your values (E)
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Experience of successful fundraising (E)
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Demonstrated ability to manage complex projects on time and to standard (E)
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Clear evidence of campaigns won and people developed (E)
Key skills and knowledge
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Ability to build and maintain relationships (E)
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Ability to inspire, motivate and lead (particularly people who are different than you) (E)
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Ability to organise yourself and others and to work responsibly in an unstructured environment (E)
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Financial management skills including ability to set and manage a budget (E)
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Ability to use imaginative strategies to help improve disadvantaged communities (E)
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Ability to plan and organise under pressure (E)
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Ability to work with and relate to all types of people (E)
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Ability to teach and run workshops (E)
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Ability to develop the potential of others (E)
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Ability to communicate well verbally and in writing (E)
Personal qualities & values
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A passion for justice (E)
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A good sense of humour (E)
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A positive enthusiasm for working with faith congregations, trade unions, schools and other community organisations (E)
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Good judge of character (E)
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High levels of emotional intelligence (E)
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An interest in and experience of politics and public life (E)
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Able to work in a team (E)
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Willingness to work within accountable relationships (E)
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Self-motivated and adaptable (E)
Our Organisers and some project teams work closely with our member institutions and will be expected to attend member events that take place in the evenings and occasional weekends. We operate a Time Off in Lieu approach and have very flexible working arrangements to ensure a good work-life balance.
Please note that the role is Essex-wide and, as such, there is a practical expectation that the successful candidate will be able to drive between key locations across the county (with associated mileage costs being covered by Citizens UK).
The successful applicant will be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle.
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.
Interview date: week commencing 3rd November
The client requests no contact from agencies or media sales.
We are looking for a warm, flexible and highly motivated fundraiser to work across all areas of our fundraising, from securing income from trusts and foundations and corporate partners to staying on top of our individual giving.
You’ll benefit from regular mentoring sessions with an external fundraising consultant and be able to foster close relationships with our board of trustees and other key stakeholders.
BYO has a very small core team, which you’ll be part of, and a large number of freelancers and external staff that join for programmes, events and performances. Our registered office is at the London Coliseum but day-to-day, when our big
programmes aren’t running, we work remotely.
You’ll find yourself inputting across the organisation – for an inquisitive and proactive person there are plenty of opportunities to take on more responsibility as we grow. Here at BYO we actively support professional development and are very open to flexible working.
The client requests no contact from agencies or media sales.
Are you passionate about helping people with long-term health conditions build confidence and independence?
We’re looking for a motivated Health & Wellbeing Coordinator to lead our Bromley-based team. This is an exciting opportunity to make a direct impact by supporting adults to take control of their health and wellbeing. You’ll manage a small team, design and deliver innovative self-management workshops, and ensure our services remain person-centred and evidence-led.
What You’ll Do:
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Lead the Long-Term Health Conditions team, including line management and reporting.
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Develop and deliver lifestyle self-management workshops for over 200 adults each year.
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Support behaviour change by helping individuals build knowledge, skills, and confidence.
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Work closely with partners to ensure seamless signposting and cross-referrals.
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Manage outreach to hard-to-reach groups, including global majority communities.
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Track progress, maintain accurate records, and shape future delivery through client feedback.
Why You’ll Love Working Here:
At Age UK Bromley & Greenwich, you’ll be part of a dedicated and forward-thinking team committed to improving the lives of older adults. You’ll have the chance to be creative, develop your leadership skills, and see the real difference your work makes in reducing isolation and improving quality of life.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to be working in partnership with London City Mission (LCM). LCM is passionate about sharing the love of God and the good news of Jesus Christ with the least reached in London, and to do this in partnership with churches.
We are seeking an experienced HR Ministry Partner to join their People and Organisational Development Department and play a strategic role in supporting LCM's mission through excellence in people management. You'll provide generalist operational HR services to specific teams, lead HR projects to improve processes and policies, and act as the team's expert on HR best practice.
This is an exciting opportunity to apply your HR skills in a ministry context, working with ministers of religion and staff committed to delivering LCM's strategy. You'll provide thought leadership, support restructuring and change management processes, and enjoy the fulfilling dimension of working to the glory of God and the salvation of souls.
Working in a prayerful, supportive, mission-focused environment, you'll be a part of ensuring LCM can effectively reach those least likely to hear the gospel through strategic HR leadership and pastoral support.
The successful candidate must be able to demonstrate:
- CIPD qualified to Member level or equivalent
- Experience in delivering HR services as part of an internal HR team
- Experience advising managers and staff across the full employment life cycle
- Experience of review, design and implementation of HR policies and projects
- Strong Christian faith and prayer life – a committed and practicing Christian.
- Right to work in the UK.
You will be part of a charity that has daily and weekly staff prayer meetings, monthly team days that include worship and teaching, and lots of opportunities to live out your faith. If you possess this unique blend of gifting and skills, along with a deep desire to support LCM’s mission to reach those who may be less likely to encounter the message of Jesus in London, then we would love to hear from you.
Please see the Candidate Pack for more details.
For more information, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*In accordance with the equality act 2010 it is a genuine occupational requirement that the post holder is a practicing evangelical Christian and in agreement with the LCM statement of faith.
Location: Hybrid, London (min two days per week on-site)
Closing date: Wednesday 24th September 2025
Charisma vetting interviews to be completed by: Monday 29th September 2025
Interviews with LCM: w/c 6th October 2025 (in-person)