Project lead jobs in kings cross, greater london

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Brent Core IDVA.

Salary: £27,000 - £30,000 depending on experience. 

Location: Brent Civic Centre, Wembley Police Station and Hammersmith Head Office

Hours: 35 Hours per week, 9AM-5PM. Once quarterly you will be required to work on Thursday between 1PM-9PM.

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

We work within a coordinated partnership response to violence against women and girls as part of the Angelou Partnership. Within the partnership ADVANCE provides independent domestic abuse advocacy and support for women, children and young people who have experienced domestic abuse.

The IDVA will work within a dynamic, fast paced, crisis intervention, advocacy, and support service to ensure the voice of survivors informs every stage of the process specialising in working with clients at high risk. They will work within the team to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women from aged 13, focusing on working with those aged 18 and over who access the domestic abuse service. They will advise women on criminal justice and civil remedies and related matters, support women to attend court where necessary, and coordinate the provision of multi-agency support. Part of the role will to be to establish positive, proactive, and innovative working relationships with services providing services to clients and partner agencies within the Angelou Partnership. As a Core IDVA will work across the boroughs mentioned above, under the guidance of the team leaders and project manager.

To be successful as the Core IDVA you will need the below experience and skills:

To be successful as a Core IDVA, you’ll need to have an excellent understanding of domestic abuse and its effects on women and children and of best practice within the domestic abuse sector. As an experienced domestic abuse advocate who has worked with complex and multiple needs, you will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. Experience of direct work with female survivors of domestic abuse, of supporting women involved in mental health services, and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision.

We recognise that women often only apply to roles if they meet 100% of the criteria. We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don’t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role.
 

How to apply:

Please apply with a copy of your CV and a cover letter via our website.

The closing date for applications is the 21st of December, interviews will take place on an ongoing basis.

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

We're looking for a proactive, detail-oriented and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington.

£37,500.00 per annum, working 35 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website.

Look Ahead recognises that data and the applications that collect data have an important role in the future success of the business. Look Ahead are delivering a Digital Transformation programme, Move Forward, and we need to have the right business systems management structure in place to offer continual support, development, and improvements to our business systems and to provide insight into the organisation's data.

The Business System Administrator (FTC) role is a support role focused on managing application support requests and providing routine application support, advice, and system administration for key business systems.

The post holder will act as the first point of contact and work as part of a team to maintain these systems. Support services will be delivered by adopting a triage support approach, with more complex issues and project work being escalated to Look Ahead's second line application support specialists.

The successful candidate will be expected to demonstrate excellent coordination and analytical skills, be adept at issue management and be able to work as part of a team to deliver issue resolution for the relevant applications and technologies. This role can be delivered as a hybrid role, with the primary office location being Look Ahead's Head Office although the post holder may be required to visit some of our services from time to time as part of their service delivery.

This is a 12-month fixed-term contract, with a potential 6-month extension.

Essential:

Hands on knowledge of and involvement in system administration for various systems, including at least one Housing Management System
Previous history of supporting multiple business systems
Self-starter with good initiative
Well organised, methodical
Good Problem solving / analytical skills
Experienced in issue resolution
Excellent attention to detail
Success orientated
The ability to build relationships with key internal and external stakeholders

Desirable:

Experience working in an aligned sector to Look Ahead or an NFP
Civica Cx (Housing Management System)
CRM workflow solutions
Experience of software testing, including test script creation and UAT management

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

WHO WE ARE

The Humane League (THL) is a global nonprofit ending the abuse of animals raised for food. THL fosters a high-energy culture of teamwork and mission-driven problem solving, and we have earned recognition as Top Charity from Animal Charity Evaluators for all of their rating periods. Over the past few years, we’ve grown to a staff of 100+ talented individuals dispersed around the world. At THL, how animals are treated in the food system is at the forefront of our everyday work. As such, many of our staff are vegan by personal choice, and all of our THL-hosted events offer fully vegan menus. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.

YOUR OPPORTUNITY

The Open Wing Alliance (OWA), a program of The Humane League, is a global coalition of approximately 90 animal protection organizations across 70+ countries united in a common goal: to end the abuse of chickens worldwide. For the past several years, we have focused our efforts on eliminating cages from the egg industry by securing cage-free policies from major retailers, restaurants, and manufacturers. OWA groups share tactics and resources to secure as many wins for animals as possible, specializing in institutional campaigning that can be tailored to our members’ unique circumstances and challenges.

As Temporary Global Campaigns Coordinator, you will be part of a team responsible for researching, coordinating, and launching hard-hitting global corporate animal welfare campaigns against major multinational companies. These campaigns involve collaboration and coordination with animal protection organizations around the world and directly contribute to The Humane League’s org-wide goal of ending the abuse of animals raised for food by securing global cage-free policies that significantly improve the lives of millions of egg-laying hens. 

As a campaigner, you’ll have the opportunity to develop knowledge of our targets, our primary campaign strategies, and the tools we will use to win. You will assist with the execution of tactics spanning email, social media, advertisements, and other digital spaces, and you’ll also help the team leverage our digital action platform by setting up digital actions with a high degree of accuracy. The ideal candidate will bring determination, creativity, and a collaborative mindset. This position reports directly to the Associate Director of Global Campaigns.

This is a temporary, full-time, remote position, beginning in January 2026 and ending in December 2026. The duration may be extended or shortened at The Humane League’s discretion. The temporary hire will provide coverage while a permanent staff member is on leave. This position provides the opportunity for optional domestic and international travel, equivalent to 2 or more trips per year.

This position can be based in the United States, Canada, Ireland, Portugal, the United Kingdom, Austria, Czechia, Denmark, Hungary, Italy, the Netherlands, Norway, Poland, Sweden, Argentina, Brazil, Chile, Colombia, Ecuador, or Peru. The successful candidate must be authorized to work in one of these countries and reside in that country while undertaking this role. We are only able to consider candidates who reside in the time zones GMT-6 through GMT+1. Please note that we are not able to consider candidates who reside in Pacific or Mountain Time. To enable collaboration with global team members, the successful candidate must be available to work from 9am-1pm Eastern time on a daily basis.

For priority consideration, please submit your application by December 8, 2025 at 11:59 pm ET.  After this date, we will begin advancing candidates through the hiring process and may close the role. New candidates are welcome to apply as long as this job opening is listed on our website. If you are experiencing technical issues, please contact our careers email, which you can find on our website. Please submit applications and all supporting documents in English. All application questions and materials need to be submitted here through the application submission form; we do not accept applications through our careers email.

CORE RESPONSIBILITIES

• Conduct research to help inform campaign strategies, tactics, project plans, and communications (including slogans and language). Gather and monitor contact information, data, and key details about target companies and their executives. 

• Support Global Corporate Campaigns Leads with the preparation and execution of campaign tactics in line with THL’s overarching strategy, including (but not limited to) email and social media actions, phone calls to corporate employees, petitions, and advertisements. Assist in planning the schedule of campaign tactics and developing campaign materials, including website content, videos, petitions, advertisements, social media actions, and literature language.

• Collaborate with internal teams at THL and external stakeholders in the OWA to align on goals and debrief on the progress of our campaigns.

• Work closely with other members of the Global Campaigns team to plan, design, and monitor impactful digital actions that will advance our cage-free work and secure victories in global campaigns.

• Assist with setup of digital actions within the OWA’s internal platforms for action taking and supporter building. Coordinate with campaigners, OWA groups, and IT teams as needed.

• Support Global Corporate Campaigns Leads in coordinating and motivating OWA members across 90+ organizations to take action. 

In addition to the above essential job duties, other duties may be assigned as business needs arise. These may include non-essential, marginal job duties.

REQUIRED SKILLS

• Experience: Previous professional or non-professional experience in advocacy campaigns, grassroots organizing, or activism within the animal protection movement or another social movement. 

• Tenacity: Dedication to campaigning fast, hard, and where it matters to maximize pressure on campaign targets. Ability to address barriers and persevere through challenging campaigns.

• Research and Data Analysis: Ability to compile and organize information effectively and leverage search engines and online resources to conduct research. Manages data entry and performs basic data analysis.

• Organization: Excellent attention to detail needed to accurately set up and monitor digital actions and manage multiple overlapping projects with different timelines and many moving pieces. Ability to prioritize effectively and accommodate last-minute changes.  

• Strategic Thinking and Problem Solving: Ability to grasp organizational goals, policies, and procedures and understand how they align with broader strategic objectives. Identifies and resolves problems effectively, making use of available resources and consulting other staff members when appropriate. 

• Initiative, Proactivity, and Adaptability: Willingness to adapt to changes and embrace new tasks and tools. Manages workload independently and proactively seeks out additional responsibilities and opportunities for improvement. Ability to pivot quickly and creatively as campaign strategies shift.

• Verbal and Written Communication: Communicates clearly and effectively across verbal and written formats, tailoring communication style to different audiences. Ability to participate in presentations and craft messaging that motivates others to take action.

• Collaboration and Interpersonal Skills: Ability to build and maintain positive relationships and work collaboratively with others. Actively participates in team activities and discussions, contributing ideas and supporting the development of a positive team culture.

• Global Perspective: Approaches work with a global and inclusive mindset, prioritizing global impact and taking into consideration the diverse experiences of colleagues and OWA member groups across many different cultures, languages, and political systems.

Hiring Timeline Details

Once your application has been reviewed, you will be notified via email with further details on the status of your application. If a candidate is moved forward, the interview process will be as follows:

• Recorded Video Interview (submission)

• Work Simulation Exercise (completed remotely)

• Interview (via video call)

For full details of our recruitment process please review the document on our website.

Compensation and Benefits

The annual compensation range for this role is:

• $56,895 - $69,539 USD for candidates based in the United States
• $56,269 - $68,773 CAD for candidates based in Canada
• €36,095 - €44,116 for candidates based in Ireland
• €15,331 - €18,738 for candidates based in Portugal
• £34,086 - £41,661 GBP for candidates based in the United Kingdom
• €43,754 - €53,478 for candidates based in Austria
• 385,174Kč - 470,768Kč for candidates based in Czechia
• kr.407,750 - kr.498,369 for candidates based in Denmark
• Ft562,177 - Ft687,139 for candidates based in Hungary
• €26,580 - €39,870 for candidates based in Italy
• €44,392 - €54,258 for candidates based in the Netherlands
• kr559,693 - kr684,080 for candidates based in Norway
• zł54,668 - zł66,613 for candidates based in Poland
• kr382,579 - kr467,607 for candidates based in Sweden
•  $24,222,487 -  $29,606,233 for candidates based in Argentina
• R$23,200 - R$34,800 for candidates based in Brazil
• CLP $10,265,808 - CLP $12,547,953 for candidates based in Chile
• $34,060,829 - $51,091,243 COP for candidates based in Colombia
• $11,281 - $13,788 for candidates based in Ecuador
• S/.35,157 - S/.42,967 for candidates based in Peru

At The Humane League, we believe in maintaining a fair and nondiscriminatory work environment. As part of our commitment to transparency, we have implemented a job architecture framework, which levels all of our roles according to size and complexity, as well as a compensation step system, which allows us to determine fair salaries for all. We also look at market data for each country that we operate in, to allow us to create specific salary bands per country. In addition, we have adopted a no negotiation policy for salaries. To determine a job's level, we carefully consider a variety of factors, including a job's size and complexity, required experience, knowledge, and/or skills, internal comparability, and market data. Candidates whose experience places them at step 5 or above of their job level within our compensation structure will be awarded a “Senior” title designation. These practices are aligned with our organizational values and will help us ensure we maintain clear, consistent, and transparent HR processes.

THL offers a unique and competitive benefits package. Each country will be provided with benefits that are applicable and relative to the location they are in. Therefore, your exact benefits package will be shared with you at the time of offer. However, as an idea, some of the benefits that are currently offered to our global team are:

• Unlimited paid time off
• The last Friday of every month off as a THL ‘Public Holiday’ called ‘Mend Your Heart Friday’
• Enhanced sick pay
• Generous bereavement leave
• Generous personal emergency leave 
• Sabbatical leave
• Enhanced parental leave
• Health insurance
• Life insurance
• Retirement contributions
• Internet allowance

For candidates outside the United States, The Humane League will not be your direct employer. The successful candidate will enter an employment agreement with a local Employer of Record with whom The Humane League partners.

Equal Employment Opportunity

THL is an equal opportunity employer. THL does not discriminate on the basis of any legally protected classifications, including but not limited to race, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, gender, sexual orientation, citizenship status, or any other status or classification protected by applicable federal, state, or local law. THL is committed to the importance of non-discriminatory practices within the nonprofit sector, as well as all workplace environments, and strongly encourages all interested candidates to apply.

Accommodations

The Humane League is committed to fully supporting all qualified individuals. As part of this commitment, THL provides reasonable accommodations for persons with disabilities in accordance with applicable federal, state, and local laws throughout the hiring process and employment if hired. If a reasonable accommodation is needed, please contact the People team (you can find our email in our website) to initiate the interactive process. THL complies with the Americans with Disabilities Act, the Pregnant Workers Fairness Act, Title VII of the Civil Rights Act, and all other applicable state and local laws.

AI Policy

Original work and thought are essential in the hiring process and allow us to evaluate you based on your own skills and competency. Therefore, the use of artificial intelligence (ChatGPT, Gemini, Rytr, Google Assistant, etc) to generate responses is strictly prohibited. By submitting this application you agree to comply with our AI Policy. Violations of this policy in any part of the recruitment process will result in being dismissed from consideration. If you need a reasonable accommodation to this policy, please see above for more information.

Communications From Greenhouse During Hiring Process

We have occasionally had issues with emails from Greenhouse being captured by spam filters and going to the spam folder. Because we utilize Greenhouse for all notifications regarding your application, please double check your spam folder in case important communications have been routed there. 

Join Emmaus Hertfordshire and use your finance skills to help transform lives and support people out of homelessness. As our Finance Co-ordinator, you'll bring accuracy, heart and organisation to a mission-driven charity making a real local impact.

Emmaus Hertfordshire is a charity supporting people who have experienced homelessness by providing stable homes, meaningful work, and skills development. Through its social enterprises, the organisation helps individuals rebuild their confidence and independence while contributing to a vibrant, supportive community.

Overall Purpose of the Role

The Finance Coordinator plays a key role in ensuring that Emmaus Hertfordshire maintains accurate, timely and compliant financial information in support of its charitable and social enterprise activities.

You will work closely with the Operations & Finance Manager, Trustees, Chief Executive, staff, companions, and external partners to provide clear financial reporting, strong financial controls, and expert guidance that supports good decision-making across the organisation.

As a proactive member of the Management Team, you will also contribute to financial policy development and continuous improvement of systems and processes, working within the Emmaus values, ethos and principles.

Key Responsibilities

1. Financial Controls

• Maintain effective financial control over all revenue, expenditure, and cash handling across the community.
• Prepare spreadsheets for monthly payroll and pension contributions.
• Support the Finance Manager, Chief Executive and Treasurer in preparing, setting and creating the annual budget.
• Maintain companion rent accounts, Housing benefit and Gift Aid applications.
• Lead the year-end process and liaise with external auditors to ensure an efficient and compliant audit.

2. Financial Reporting

• Produce accurate and timely financial information, including providing information to support monthly management accounts and forecast reports.
• Support the preparation of financial reports for the Board, Committees and senior leadership as required.

3. Financial Analysis

• Undertake financial analysis of business development and new income-generation opportunities to help minimise financial risk.
• Provide analysis and insight to support decision-making across social enterprise operations and to maximise trading income.

4. Additional Duties

• Contribute to the development and implementation of strategic and business plans.
• Attend and actively participate in staff, companion, Trustee and Board meetings where required.
• Review internal controls and identify opportunities for improving financial processes.
• Develop procedure manuals and promote best practice within the finance function.
• Work flexibly as part of the leadership team to meet the wider needs of the charity.
• Undertake any other financial duties required by the Finance Manager and Chief Executive.

Key Tasks

Daily / Weekly

• Manage day-to-day accounting using QuickBooks. (Experience with Zero accounting software would be advantageous)
• Maintain accurate accounting records and financial ledgers.
• Reconcile financial accounts and manage spreadsheets.
• Oversee credit control.
• Administer online banking, cheque handling and payment processing.
• Process invoices, expense claims and payment requests.
• Verify financial calculations in QuickBooks.
• Carry out bank reconciliations and cash management.
• Manage petty cash.
• Manage Companion Allowances.
• Provide ad hoc reports and information to the Finance Manager and Chief Executive.

Monthly

• Prepare and submit salary calculator spreadsheet for Payroll and submit HMRC returns. Manage PAYE payments.
• Manage companion rent accounts and housing benefit records.
• Prepare VAT returns.
• Work with the external accountants to produce monthly P&L and balance sheet reports.
• Complete gift Aid submissions.
• Support our external accountants in preparing documentation for Month End accounts

Annually

• Support the preparation of annual statutory accounts.
• Liaise with external advisers on statutory financial information.
• Assist the Finance Manager, Chief Exec and Trustees with annual budget setting.

 Person Specification

Essential Experience

• Minimum 5 years’ experience in financial reporting, planning, budgeting, and analysis.
• Experience using QuickBooks or similar accounting software.
• Ability to work both independently and within a diverse team.
• Experience developing and implementing financial systems and processes.
• Proficiency in IT, including Microsoft Office applications.

Desirable Experience

• Experience in the voluntary/charity sector or in working with a Board of Trustees.
• Experience working with vulnerable adults or those with complex needs.
• Project management experience.

Education / Professional Certification

• Bachelor’s degree in Accounting, Business, or related field.
• Desirable: Additional finance-related training or professional development.

Skills

• Strong financial and analytical skills, with proven expertise in financial reporting.
• Excellent attention to detail and accuracy.
• Strong understanding of business principles and practices.
• Excellent interpersonal, communication and motivational skills.
• Discreet, trustworthy and reliable.
• Effective time-management and organisational skills.
• Ability to work methodically, independently and to deadlines.
• Strong problem-solving and prioritisation skills.
• Competent IT user (Word, Excel, email, internet).

Knowledge and Commitment

• Commitment to confidentiality, data protection and professional boundaries.
• Understanding and embodiment of the Emmaus ethos and principles.
• Desirable: Awareness of issues around homelessness and lived experience.
• Desirable: HR knowledge or experience.

Personal Characteristics

• Belief in the potential of every individual and the importance of community.
• A positive team player with the ability to lead, collaborate and delegate.
• Empathetic and supportive of people from diverse backgrounds.
• Self-aware, self-motivated and calm under pressure.
• Commitment to environmental sustainability and social development.
• Strong commitment to equality, diversity and inclusion.
• Welcoming, non-judgmental and respectful towards companions, staff and volunteers.

General Information

Emmaus St Albans operates its retail six days a week (Monday–Saturday). The Finance Co-Ordinators working hours will be agreed with the line manager, and flexibility is essential.

All roles at Emmaus Hertfordshire involve working with vulnerable people and therefore require strict adherence to professional boundaries and confidentiality. This post is subject to an enhanced DBS check.

Staff must uphold the reputation of Emmaus Hertfordshire by following all policies and maintaining positive relationships with staff, volunteers, companions and Trustees.
You are also expected to engage to some degree with the wider Emmaus movement at local, regional, national and international levels.

We expect all employees to work in an environmentally aware manner, applying value-for-money principles in purchasing decisions.
Volunteers are a vital part of the Emmaus mission, and all staff are expected to support and encourage volunteer involvement.

• £30,419 (FTE), pro-rata for part time hours
• 28 hours a week
• Part time, up to 12 months fixed term Maternity Cover
• Homebased (with some travel required for in person events)
• Closing date: Sunday 21st December 2025
• Interview date: Thursday 8th January 2026 

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.

We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time

About the role

We’re looking for a Voice Officer with experience of working with children, young people and their families and amplifying their voices to help create positive change to join our Voice Team. 

The Voice Officer is a key member of the Voice Team, responsible for enabling Young Lives vs Cancer to shape the children and young people’s cancer system with and for young people with cancer and their families. You will enable young people affected by cancer and their families to have a stronger voice inside and outside the organisation - not just to contribute, but also to challenge, giving the power to them to amplify their voice and make positive change.

You will work with the Voice Manager and Head of Voice to deliver our Voice work to a high quality. Responsible for managing incoming enquiries and communications with our volunteer Voice Board Members, Voice Champions and Voice Hub network, working with the team to plan and run meetings and events both online and in person. With excellent organisational skills, you will help plan and coordinate our voice work, building strong working relationships with colleagues and our voice community with volunteer management responsibility for Voice Board Members and Voice Champions. 

This role is subject to a criminal record check. In the event of a successful application an Enhanced criminal record check will be completed.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

Main responsibilities

Communication and Organisation

• Delivering effective internal communication regarding the Voice team and playing a pro-active and leading role in Voice team meetings
• Supporting with correspondence, record-keeping and tracking leading on communications with our voice volunteers and internal communications
• Effective project management of voice activity - for example, planning events, setting goals and impact measurements for the activity, managing risks and reporting on progress

Voice Activities

• Working with the Voice Manager and Head of Voice to deliver the organisation’s Voice approach, enabling children, young people and parents/carers to shape the organisation and the system it is situated within, maximising our Voice opportunities
• Delivery of the Voice Board so it is an effective model for the Board of Trustees to listen to and act upon the voices of young people with cancer, their parents/carers and siblings.
• Travel and occasional overnight stays to attend in person events with our voice volunteers.
• Developing and supporting the growth of our Voice Hub bringing voice opportunities to our wider community
• Act as the key contact and support for our Voice Champion Volunteers
• Working in partnership with the Voice Champions team on the development and dissemination of voice guidance and training for staff and volunteers across the organisation, designed to equip them so that they can confidently work alongside young cancer patients and their families
• Working with the Voice Manager and Head of Voice to ensure that we are able to amplify voices of all our beneficiaries across the whole of the UK, from the widest range of backgrounds and cultures

Working relationships and contacts

• Volunteer management of our Voice Board Members and Voice Champions Team.
• Building and maintaining relationships and influencing others. Both internally working with colleagues to equip them to work alongside young people and families and externally working with young people and families to understand their views and opinions, ensuring that they feel heard as well as building connections with partners across the sector.
• Develop and sustain sector relationships, staying up to date with external developments in voice and participation and identifying opportunities for innovation and partnership

Additional responsibilities

Alongside your specific job duties, every member of Team Young Lives needs to make sure they also: 

• Make safeguarding a priority 
• Take care of your own health and safety and that of others
• Actively challenge injustice and inequality and promote Young Lives vs Cancer’s Diversity, Equity, Inclusion and Belonging agenda to create a better, more diverse and inclusive organisation.
• Ensure that you treat information and data professionally, using it only for the purposes that Young Lives vs Cancer has said it would; respecting the confidentiality and privacy of its supporters, service users and staff.
• Accept that you are personally responsible and accountable for ensuring you understand and adhere to all Young Lives vs Cancer policies and procedures
• Be an active team member, regularly attending team meetings and contributing to shared learning and development
• Undertake any other reasonable duties as directed by or agreed with your line manager. 

What do I need? 

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. 

What will I gain?

 For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

Interviews will be taking place on Thursday 8th and Monday 12th January. They will include a brief presentation task and questions which we'll share ahead of the interview.

#ShowTheSalary #NonGraduatesWelcome

Position: Customer Services and Central Administration Officer
Hours: Full time 35 hours per week
Contract: Permanent
Location: Office-based in London N4 with the flexibility to work remotely 1 day per week.
Salary: Starting from £26,384 per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*You’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The MS Society is a dynamic and customer-focused organization dedicated to delivering an exceptional service to our customers.

We are looking for a motivated and friendly Customer Services and Central Administration Officer to join our team and provide outstanding customer support.

As a Customer Services and Central Administration Officer, you’ll be the first point of contact for our customers, providing them with a professional and efficient service. You’ll handle inquiries, resolve issues, and ensure that every customer has a positive experience with contacting the MS Society. You’ll also be responsible for processing a wide range of different income types and supporting with the reconciliation process.

Closing date for applications: 9:00 on Friday 2nd January 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Clinical Support Administrator

Salary: Band 3: £27,152.71 - £30,443.60 per annum inclusive.

Contract Type: Permanent, full-time.

Hours of work: 37.5 per week (with occasional weekends).

About the job role

We have an exciting opportunity for a Clinical Support Administrator in our First Contact Team at St Joseph’s Hospice. We are looking for someone who has experience in administration and working in a healthcare environment.

The First Contact Team is a dynamic one-stop service that transforms the way patients and referral agencies access the Hospice’s services. An opportunity has arisen for a full-time Administrator to join the First Contact Team. If you are a successful applicant, you will be part of the team that acts as the first point of contact for the Hospice’s services. You will answer telephone calls from people who may be in difficult and stressful situations, provide advice and signpost to other services or agencies. You will also undertake associated administration and data entry.

The service operates 24 hours over seven days a week for advice, whilst referrals will be taken mainly in daytime hours. You will work 37.5 hours every week. Shift patterns will vary, and you will be expected to cover shifts from Monday through Friday, 8.00 am to 9.00 pm, plus occasional weekends according to the rota.

About you

You will need:

• Effective communication and interpersonal skills
• Substantial experience in a telephone-based call centre environment
• The ability to remain calm whilst working in a pressurised environment
• The ability to deal sensitively and empathetically with people in distress
• The ability to work constructively as part of a team
• The ability to pay close attention to detail, accurate recording and data entry skills

Where you’ll work

St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.

Our specialist palliative care services—delivered at home, in our in-patient unit, and through out-patient clinics—are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of the NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more! 

Closing date: 21 December 2025.

Interview date: 5 January 2026.

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.