Project management office coordinator jobs

The Head of Operations will be part of the senior leadership team and support the CEO in the leadership, management and day-to-day operations of Sound Minds. They will deputise as required and make a significant contribution to strategic planning for the organisation, with a strong focus on operational activity. They will lead on all operational, health and safety, premises, IT, systems, human resources, governance, reporting and fundraising activity, whilst maintaining key relationships with external stakeholders.

Sound Minds is a creative place and the Head of Operations will need a passion for administration and organisation.

The Volunteering & Recruitment Co-ordinator will be a key member of the HR & Operations Team at Richmond Borough Mind – a well-established and diverse mental health charity supporting the local community. With a workforce of approximately 50 staff and as many volunteers, our services include Counselling, Peer Group Activities, Mental Health Training, and Crisis Support.

We are looking for a motivated and experienced co-ordinator to help us nurture and grow our talented team of staff and volunteers.

A natural people-person, you’ll be a confident communicator with a strong instinct for matching individuals to careers, vocational pathways, and volunteer opportunities. Experience in the non-profit sector and an understanding of volunteering are desirable.

You will need:

• A background in volunteer co-ordination and administration within a charity, HR, or equivalent setting

• A solid grasp of employment law, equality, diversity and inclusion, and best practice in HR

• Excellent organisational and time management skills

• Strong interpersonal and communication abilities

• Confidence using a range of IT platforms including SharePoint, online meeting tools, cloud-based database systems, advertising portals, and desktop publishing software

Benefits of working with Richmond Borough Mind:

• Contributory pension scheme

• 25 days annual leave plus bank holidays (pro rata), rising by 1 day per year of service (up to 30 days)

• Additional 1 day of annual leave over the festive period (subject to Trustee approval)

• Flexible working

• Employee Assistance Programme (EAP) including free counselling and wellbeing app access

• Paid time off for medical appointments

• Training and personal development opportunities

• Staff away days and socials

• Access to resources and training through the Mind Federated Network
   

Richmond Borough Mind is committed to equity, diversity and inclusion. We welcome applications from all backgrounds, and especially from individuals with lived experience of mental health challenges.

Please note: only shortlisted candidates will be contacted. An Enhanced DBS check will be required for the successful applicant.

eLearning and LMS Technical Co-ordinator
 

Role overview

Are you an experienced LMS professional looking for a role where you can take ownership of learning platform development? This exciting opportunity offers the chance to join ISUOG’s Education team, supporting our online learning delivery. You will project manage LMS developments, act as the primary technical expert, and ensure a seamless user experience for ISUOG members and learners worldwide.
 
Role responsibilities

The successful candidate will oversee ISUOG’s Learning Management System (LMS), managing technical configuration, maintenance, and performance monitoring. You will lead LMS projects, including any potential migration to a new platform, and collaborate with suppliers and internal teams to improve system functionality. Additionally, you will provide technical support and training for staff and volunteers, ensuring ISUOG’s eLearning content is effectively delivered. 
 
Role requirements

We are seeking candidates with experience managing LMS platforms, strong technical problem-solving skills, and a proactive approach to system optimisation. You will need to demonstrate excellent project management abilities, attention to detail, and a commitment to delivering high-quality user experiences. Knowledge of SCORM, integrations with third-party tools, and content management systems is essential.
Please read the job description to find out more about the position and person specification. 
 
Contract Type: Permanent 
 
Hours: Part-time, 4 days/30 hours per week (core hours 10am-3pm)
 
Salary: £30,960 - £34,400 per annum (FTE £38,700 - £43,000), dependent on experience, plus benefits.
 
Location: The role is based from ISUOG House, 122 Freston Road, London, W10 6TR. A hybrid working system is in place and the job holder will be expected to work from ISUOG House for a minimum of 1 day each week. Due to the nature of the role, the job holder may be required to work from the office more than 1 day a week. 
 
Benefits include:

• 25 days’ annual leave per annum plus eight Bank/Public holidays (pro rata basis for part timers), rising by 1 day per year for every complete year of service, up to an additional 5 days, together with 3 additional days over Christmas and New Year. 
• 4% (matched) employer pension, rising to 6% on successful completion of probation.
• Employee Assistance Program. 
• Season ticket loan scheme. 

 
About the International Society of Ultrasound in Obstetrics and Gynecology (ISUOG): ISUOG is a highly respected professional membership organisation across 140 countries, comprised primarily of clinicians who are ultrasound experts in the field of obstetrics and gynecology. The Society includes obstetricians and gynecologists, trainees, medical doctors, scientists, sonographers, midwives and other health professionals who work to advance women’s health and well-being globally. 
 
Our mission is to improve women’s health through the provision, advancement and dissemination of the highest quality education, standards and research information around ultrasound in obstetrics and gynecology. This is achieved through education and training, programmatic initiatives and advocacy.
 
We are an equal opportunities employer and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
 
Please submit your application, CV and covering letter as soon as possible; we reserve the right to close any adverts before the closing date of 17 June 2025, once we have received sufficient applications. Interviews may be organised before the closing date (or if not, week of 23rd of June 2025).
 
Regrettably, we are not able to provide feedback to those candidates who are not shortlisted, as it simply would not be manageable to do so.
 
REF-221 935

We are offering an exciting opportunity in a Sheffield based charity that has doubled in size in the past 4 years, setting up and acquiring two lettings agencies,  and which continues to grow. Along with the role comes 38 days annual leave, a generous pension and free parking at our Central Sheffield offices.

The Administrator role is full time, 35 hours per week, but part time working will be considered

The person we are looking for –

A. Will care about the work that Nomad does and share very similar values.

B. Will be a great communicator with a positive attitude and a fine sense of humour.

C. Will be an organiser.

D. Will be excited to work under their own steam yet love being part of a dynamic team.

E. Will see what needs to be done and do it!

F. Will be supportive of colleagues when needed, but able to step away when that help is not needed.

G. Will be discrete when presented with highly personal information.

H. Will be flexible and able to juggle tasks.

I. Will love a challenge and always be looking for solutions.

J. Will be professional but always able to “muck in”.

Duties and Responsibilities

1. To buy into, adhere to and promote the values of Nomad Opening Doors.

2. To be a positive and enthusiastic advocate of Nomad and its related projects.

3. To be the first point of contact for Nomad and its subsidiary organisations both in person and on the telephone.

4. To deal with enquiries both in person and on the telephone, directing callers and visitors as appropriate. This will include providing “hosting” to clients, partners and other visitors.

5. To book  prospective tenants in for assessments and tenancy workshops which are usually held weekly.

6. To assist in the preparation of events and meetings including arranging. refreshments, scheduling and booking rooms/venues. This may involve taking the lead as required.

7. To effectively and accurately minute-take Full Team Meetings and other similar meetings as required.

8. To set up and maintain appropriate administration and quality systems, in accordance with policy and contract requirements, including processing necessary paperwork.

9. To maintain comfortable, effective offices including liaising with Business Hub staff as issues arise relating to telephones, utilities, general maintenance and so on.

10.  To maintain stock levels that are appropriate for the smooth function of all project areas including ensuring printer paper and inks are in supply and stationery requirements are met.

11.  To assist the Communications and Fundraising Coordinator with the marketing and publicising of all Nomad’s services including Four Trees Lettings and Clarity Lettings, keeping information up to date and accurate through letters, reports, annual report, updating the web sites and a range of social media.  

12.  To set up client files and prepare assessment packs, sign up packs and client folders where required.

13.  To collate information to assist with regular reporting for all projects and the organisation.

14.  To assist the CEO with the gathering of information to be compiled into a detailed quarterly report to be presented to the Boards of Trustees.

15.  To maintain archiving, filing and storage systems (paper & electronic) where required.

16.  To assist the CEO with H&S checks and any other related accommodation matters.

17.  To assist the CEO with tasks related to data protection and GDPR including researching and booking refresher/update training as required.

18.  To lead on the logistics of such social events as the staff Christmas meal, the staff away day and any other such events that may from time to time be suggested by the staff team.

19.  To assist with research into and support the development of new ideas and opportunities.

20.  To supervise and support volunteers/trainees where required.

21.  To work in line with NOMAD’s policies and procedures.

22.  To undertake any other duties relevant and appropriate to the post.

*Please apply with CV and covering letter explaining your suitability for the role.

Youth Involvement Lead

The role is based at the Trust’s office in West Berkshire with a minimum of one day per week (typically Mondays) expected to be worked at our Newbury office. Flexible working arrangements are available with the understanding that this must meet the objectives of the charity and requirements of the role.

Part-time (0.4 FTE), permanent, £27,745 - £31,227 FTE, depending on experience.

This is a key role leading on the delivery of Youth Involvement work within a leading mental health charity focused on supporting the systems around children and young people. We are looking for a compassionate, flexible and focused professional with excellent interpersonal skills and experience of working with young people with lived experience of mental health challenges, as well as a strong track record of delivering on discrete projects. 

The Youth Involvement Lead is focused on ensuring that youth voice and lived experience is integrated into work across the Charlie Waller Trust (CWT). The exact focus of the work will shift over time in line with the interests of each cohort and needs of CWT, but is likely to include: supporting the Youth Ambassadors to engage externally, via speaking opportunities; contributing to the Charitable Activity team’s work; creating communications content with Communications team support; and supporting the CWT staff team to better understand lived experience perspectives so they can carry out their roles more effectively.  

The role would suit someone with a keen interest in ensuring this work is as impactful as possible, who is a ‘doer’ and a broker of relationships, with strong interpersonal skills to remotely support people with lived experience. Our ideal candidate will have experience of a similar role.

The deadline for applications is 9am, 16th June.

Please submit via your chosen job website, or send your CV and a supporting statement to kirsty.smith(at)charliewaller(dot)org. We ask that you structure your supporting statement, by providing relevant information under the person specification bullet points (combining these if multiple points are effectively responded to by one experience). Please try to keep your supporting statement to a maximum of 800 words, excluding headers. Applications will not be considered without a supporting statement.

You will hear back from us by 20th June, if not before. Should you be shortlisted, interviews are scheduled to take place w/c 23rd June at present and will involve a competency interview along with a short presentation task relevant to the role.

We will provide details about the recruitment task three days in advance to allow candidates time to prepare. We will also provide at least 50% of the interview questions three days in advance so that all candidates can perform at their best.

The Eikon Charity supports children and young people in Surrey to feel safe, heard, and supported. Through one-to-one support, group work, and programmes in schools, they help children build confidence, resilience, and the skills they will need to navigate life’s challenges.

Following a period of growth, the trusts and foundations team now plays a pivotal role in The Eikon Charity’s £1m income strategy. This Trust Fundraiser role will join a three-person team within the broader Engagement function. With a 50/50 split between account management and new business, the postholder will manage a mix of warm and prospective funders, creating compelling proposals and impact reports to secure mostly restricted income.

The successful candidate will inherit a portfolio with long-standing funders and committed support. With a personal target of £150k, this role offers real scope to uplift existing relationships and secure new ones.

The charity is open to applicants from other fundraising disciplines – whether you’re a confident communicator with excellent writing skills, or an early-career fundraiser ready to develop, this is a great opportunity to make a difference within a collaborative and mission-driven team.

As Trust Fundraiser, you will:

• Deliver c.£150k annually through a balance of account management and new business
• Write tailored funding proposals and detailed reports to secure restricted and unrestricted grants
• Steward relationships with clarity and professionalism, organising funder meetings and engagement opportunities
• Research and develop a pipeline of prospects, focusing on Surrey-based trusts and foundations
• Work closely with delivery and engagement teams to gather insight, data, and stories that bring proposals to life
• Maintain accurate CRM records and contribute to reporting, planning, and internal analysis
• Support strategic planning for the team and contribute to a shared fundraising vision

Ideal skills and experience:

• Fundraising experience, with strengths in written communication and/or relationship management
• Proven ability to write persuasive funding proposals and impact reports, drawing on service delivery data
• Confident in meetings and able to represent an organisation to external stakeholders
• Excellent organisational and time-management skills
• Good working knowledge of CRMs and Microsoft 365
• Interest in services supporting children and young people’s mental health and wellbeing
• A collaborative and proactive approach to working with colleagues across departments

Benefits include:

• 25 days annual leave plus bank holidays
• Enhanced sick leave and pay
• Employee Assistance Programme
• Cycle to Work scheme

Trees for Cities is the only national charity dedicated to improve lives by planting, protecting and promoting urban trees. We do this by working closely with communities, landowners, partners and funders to deliver transformational change in towns and cities across the UK and overseas. We plant trees in schools, streets, estates, parks and open spaces to create nature-rich urban woodland, hedgerows, orchards, avenues and playgrounds.

Benefitting people and the environment lies at the heart of what we do and this role comes at an exciting time for our organisation. As we enter a critical decade for environmental action, we’re looking for a strategic, ambitious, and collaborative Head of Corporate Fundraising to lead our corporate partnerships programme and secure the vital income needed to power our mission.

This is a unique opportunity to join a passionate, high-performing team at a pivotal moment. With our current strategy, The Turn of Trees (2022–25), coming to a close, and a bold new plan launching later this year, we’re scaling our efforts to drive a movement for tree equity—a future where everyone can enjoy the benefits of trees, no matter where they live. We already work with a range of leading businesses and foundations including BUPA Foundation, CBRE, and Bauer Media, and are seeking a leader who can deepen these partnerships while unlocking ambitious new opportunities.

As Head of Corporate Fundraising, you’ll help shape a bold and proactive fundraising approach, and personally drive high-value partnerships of £100,000+. You’ll combine strategic vision with hands-on leadership—crafting compelling propositions, nurturing long-term collaborations, and ensuring excellence in delivery. You’ll play a critical role in shaping our next phase of income growth, aligned closely with the wider organisational strategy and impact goals.

Trees for Cities is a fantastic place to work. We have a warm, inclusive and vibrant culture, where you will work collaboratively to witness the impact of your work to make a tangible difference in urban communities. If you’re an experienced and passionate corporate fundraiser ready to help build greener, healthier, more resilient cities—this is your moment.

Apply now and join us in growing a future where every street, every school, and every city is alive with trees and the benefit they bring.

For full details on the role and organisation, please download the Appointment Brief, where you will also find contact details of who to speak to should you have questions about the role and recruitment process and details on how to apply.

Closing Date: 29 June 2025

People Beyond Profit conversations: 2-7 July 2025

Panel Interview Dates: 14 & 17 July 2025

Are you a creative and entrepreneurial individual committed to helping children and young people across London to respond to the good news of Jesus? 

If this describes you, then read on...

About the role  

We’re Scripture Union (SU), we’re one of the UK’s longest-established children and youth ministry organisations, and we’re looking for a creative and entrepreneurial individual with a passion for helping children and young people across our vibrant capital to explore and respond to the good news of Jesus.

You’re a connector who loves being out and about, with experience building and leading teams and working with diverse groups of people. Your creative mindset, paired with excellent organisational skills, means you are great at spotting and creating opportunities for impact. You love Jesus and are brimming with energy and passion for sharing the gospel. You’re great with people and thrive on being given a blank canvas to drive projects from conception to completion. You are a confident communicator and have experience training, coaching and releasing others.  

If this is you and you’d like to join a like-minded organisation with the flexibility of a home-based role, a competitive salary, a generous pension scheme, and other valuable benefits, then read on. 

Important things to note before you apply. 

1. This role will focus on Greater London and will require extensive regular travel across the city. This role offers the opportunity for hybrid working in line with our policy. 

2. We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background. 

3. The Movement takes Safeguarding seriously. This role will require a Disclosure from the Disclosure & Barring Service and has an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies. 

Invest in our mission, as we invest in you: Our Benefits: 

Working with Scripture Union means being part of a vibrant team dedicated to making a real, positive difference in the lives of children and young people. We're proud to be an employer that truly values and supports its staff. This home-based role offers the flexibility you need for a healthy work-life balance, alongside a competitive salary. Your benefits package includes 23 days annual leave plus bank holidays, plus an additional 5 days for volunteering at a Scripture Union event. We offer a comprehensive group pension scheme with an employer contribution of up to 12%, as well as life insurance (death-in-service coverage). We offer generous maternity, paternity, and adoption leave benefits. 

  

About your team 

You’ll be joining our brilliant South Region team, which covers our largest region from Kent to Cornwall, offering numerous opportunities to contribute your expertise in a variety of contexts, from urban and suburban to coastal and rural settings. You’ll have a brilliant time getting acquainted with this rich tapestry of local and national partners. Across the south region, we currently work with 130 churches and have 150 faith guides, we’d like to see these numbers grow significantly over the next few years. 

In the south region we have the highest density of Christian holidays and festivals, with events that we organise and run directly and a variety of festival and missions that we support and partner with. You’ll have a fantastic opportunity each summer to get hands on engaged in these mission and festivals throughout the year. 

Our South Region also includes our vibrant capital, one of the most multicultural and ethnically diverse cities in the world, with over 300 languages spoken. With many like-minded missional organisations having a footprint in and around the capital, and all of the Christian movements and denominations represented here, London holds key strategic value and will be the focus of your ministry activities. You’ll be joining an exceptional and growing team of five staff. We are particularly interested in how sports, arts, and culture can be explored to further enable the mission both in London and across SU and would be particularly interested in candidates with expertise in either of these areas. 

Who We're Looking For: Our Ideal Candidate  

We're seeking someone who is not just good at what they do, but also deeply passionate about our mission. Here's what we envision in the right person: 

• A Visionary with Practical Wisdom: You'll be a thoughtful individual who can see the big picture and make smart decisions that genuinely impact our ministry.  
• A Champion for Children and Young People: You'll bring a wealth of understanding about working with young people, be a passionate advocate for their faith journey, be excellent at delivering ministry, and be someone who can clearly articulate your vision.  
• An Inspiring Leader: You'll have a natural ability to connect with people, influence discussions, gently challenge the status quo, and spark new, creative ideas within our networks.  
• Organised and Driven: You're someone who thrives on managing their own work, setting priorities effectively, and skilfully juggling multiple projects.  
• Forward-Thinking: You're able to imagine and pursue ambitious, long-term goals with determination.  
• Spiritually Open and Grounded: You'll be comfortable and accepting of various Christian traditions, worship styles, and expressions of faith. Crucially, you'll have a growing love and understanding of the Bible.  
• Deeply Committed to Faith: You'll have a strong personal commitment to God and live as an active Christian disciple.  

As with all our team members, you will also: 

• Be a committed Christian who resonates with Scripture Union's mission and values, actively participating in a local church community.  

• Strive for a strong understanding of the Bible, applying its teachings to your daily life and inspiring others to do the same.  

• Practical Skills You'll Need: You'll be confident and capable in using everyday digital tools like email, social media, and Microsoft Office 365 applications (Word, Excel, Teams).  

Educational and/or training qualifications and certificates  

• A degree-level Theological or Educational qualification or equivalent experience will be considered. (Desirable) 

How to Apply 

If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, download a copy of the job profile. You will need to upload your CV (2 A4 pages max) and a covering letter (2 A4 pages max) detailing how your skills and experience reflect the person specification via Charity Jobs. All screening questions provided as part of your application, must be answered. 

Whilst we appreciate every application, we regret that we are only able to contact candidates who are shortlisted for an interview. If you do not hear from us within 2 weeks of the closing date, please consider your application unsuccessful at this time. 

Closing date: 6th July 2025.

Interview date: 14/15th July 2025.

Interview location: London, details to be confirmed.

Recovery Support Team Leader Location: London Salary: £30,082 per annum, plus benefits Vacancy Type: Permanent, Full Time We are recruiting for a Recovery Support Team Leader. The Recovery Support service is available to current or former Forward Trust clients who are on a substance misuse recovery pathway, making good progress within the Forward Trust towards their personal goals, and coming to the end of their current treatment pathway. While Recovery Support is not exclusively for clients who are abstinent, clients will need to be in control of their drink and/ or drug use, and not be chaotic in their using i.e. heavy drinking, antisocial behaviour, daily/binge using of either drugs or alcohol (especially main substance/s of choice). Forward Connect is a peer-led mutual aid community of like-minded people who are making good progress in their own journey – this could be people in addiction recovery, moving away from crime, overcoming mental health problems, or who are coming out of a period of unemployment or homelessness. Roles Responsibilities The Team Leader will be based within the central Recovery Support team. The Team Leader will be responsible for co-ordinating all recovery support functions across Forward Trust’s substance misuse services into a coherent and effective service that offers inspiration and a structured pathway to recovery for service users, as well as supporting to develop our peer led network called Forward Connect. The Team leader will also support with the delivery of the peer mentoring strategy in their allocated geographical areas. The aim of the role is to have a robust recovery support service integrated into all services, promoting and modelling the organisations values and ethos, supporting service users to further develop their recovery and lives, whilst bringing visible lived experience to all including staff via a range of recovery support interventions. The role is Hybrid. There is no set base but travelling is needed to Islington (London) as will require regular weekly visits to the 3 better lives buildings and occasional cover of weekend shifts in this area. You will also need to travel to units within their geographical areas which does include prisons and community projects. Some travel may be covered by the Forward Trust depending on your base, but ideally you should be based within 20 miles of Islington. The Team Leader will be responsible for co-ordinating all recovery support functions across Forward Trust’s substance misuse services into a coherent and effective service that offers inspiration and a structured pathway to recovery for service users, as well as supporting to develop our peer led network called Forward Connect. The Team leader will also support with the delivery of the peer mentoring strategy in their allocated geographical areas. All prison-based roles will require enhanced DBS and HMPPS security vetting. Please note this process can take up to 3-6 weeks. All offers are subject to receiving both HMPPS vetting and DBS clearances. Checks will require you to provide information on the below: Yourself (personal information, financial information, police information, criminal history) Your family (parents, parents’ partners, siblings, partner(s), children) Co-residents Associations that may cause a conflict of interest with your role or the prison service. Background checks across police information systems on you, your family and other associates Credit reference checks Social media and Open-Source checks (these are checks on content about you that's publicly available on the internet to ensure there's nothing linked to you that could undermine public trust and confidence in the prison service) Other government and overseas agency or police checks. The Ideal Candidate Essential Skills and Experience Flexibility to meet the needs of the service as it develops. A positive problem solving approach with the ability to focus on key issues quickly and clearly. Effective negotiating and influencing skills. Previous experience of developing and implementing service improvements. The ability to engage effectively with the client group. Experience of developing partnerships with employers and running a job brokerage service. Experience of supervision work of others and proven human resources management skills. Understanding of the voluntary sector. Understanding of and sensitivity to diversity and equality issues. Working knowledge of using Microsoft office packages and databases. Commitment to 12 steps interventions and treatment approach. Knowledge of the use of database monitoring systems. Experience of overseeing the collection, recording and collating of information, including statistical data, for audit, research and reporting purposes. Knowledge and experience of Disciplinary procedures and policy, demonstrable in the management of people and performance Desirable Skills and Experience Experience of strategic partnership building. Lived experience of Recovery. A thorough understanding of Service user led support groups and their role in maintaining ongoing recovery. Understanding of the human resource and finance function within a contract setting. To Apply If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.

ABOUT THE ROLE

The Fundraising and Communications Executive is a new role and will play a pivotal part in advancing our communications and fundraising strategies. As OTR continues to grow, this position will be instrumental in expanding our online presence and ensuring we connect with a broad audience, including young people, families, professionals, and supporters of our mission. It’s an ideal opportunity for someone who is both creative and analytical, skilled in producing compelling content and using data to amplify digital impact. This role would suit someone who can take initiative, think proactively, and confidently manage projects independently – qualities that are especially important in our small, dedicated team.

You’ll work on a wide range of projects, creating engaging content that aligns with OTR’s brand and values across our website, social media, and email campaigns. This includes developing multimedia content (including graphics, videos and blogs) to promote our work and highlight our impact in the local community.

From a fundraising perspective, you will help drive our fundraising activities and ensure efficient administration using the newly acquired ‘Donorfy’ database. This includes leading on the stewardship of donors and community fundraisers, managing our fundraising CRM database, and working on small and medium-sized trust and grant applications. You’ll also support digital campaigns and new initiatives, to encourage sustained support for our work. You’ll directly help to secure the financial support needed to expand OTR’s services and reach more beneficiaries. In addition, you’ll analyse the performance of our digital channels – interpreting website analytics, social media metrics, and email campaign results – to provide recommendations that enhance our communications strategies and ensure ongoing impact.

This role offers the opportunity to make a meaningful impact within a supportive and passionate team. If you’re a skilled communicator driven by purpose, enjoy creating compelling digital content, building strong relationships with donors, and using data to inform creative strategies, this could be the role for you.

JOB DESCRIPTION

Job Title: Fundraising and Communications Executive

Location: Hybrid or office-based – OTR has two offices, both based in Leigh Park. PO9 3SU and PO9 5BG.

Reports to: Head of Fundraising

Contract type: Permanent

Hours: Part-time (up to 22.5 hours a week, with hours and working pattern negotiable)

Salary: £15,795 - £16,380 per annum (FTE £25,974 - £26,936)

JOB PURPOSE

The Fundraising and Communications Executive will play a key role in implementing OTR’s fundraising and communications strategies. The role involves planning, creating, curating and managing high-quality digital content across our website, social media platforms and email marketing campaigns. Furthermore, you will support key areas of our fundraising strategy, including trust and grant applications, horizon scanning and ensuring excellent fundraising administration across all areas of activity.

This position is instrumental in supporting the Head of Fundraising in developing and strengthening OTR’s income streams and increasing awareness of OTR’s services through effective communications. 

Specific role duties

Supporting the fundraising strategy

• Lead on OTR’s donor and community fundraiser stewardship through excellent communication and effective relationship management.

• Lead on the implementation of fundraising communications across channels.

• Responsible for small to medium size trust and grant applications, including horizon scanning

• Support the stewardship of small and medium-sized trusts and foundations including scoping, applications, reporting and funder management.

• Create engaging content and campaigns to drive income generation.

• Help build the small pool of regular donors.

 

Website and CRM maintenance

• Work with OTR’s Head of Fundraising, the Administration Manager and web developer to maintain, update and enhance the OTR website.

• Monitor website performance, user engagement and SEO trends, suggesting and

implementing improvements to enhance user experience and visibility.

• Lead on ensuring our CRM (Donorfy) is utilised effectively to record, monitor and report on fundraising activity and income.

Social media

• Working with the Head of Fundraising, CEO and Volunteer Coordinator and Business Support Officer, contribute to OTR’s social media presence by creating and scheduling engaging, accessible, and informative content that resonates with our audience and supports OTR’s mission.

• Monitor social media platforms to ensure timely and appropriate responses to comments and messages.

• Identify new opportunities to grow OTR’s social media reach, building awareness of our services, fundraising and outreach work.

• Regularly report on social media performance, using insights to inform future content and strategy.

• Utilise paid ads to support fundraising and training.

Email marketing

• Support the planning, creation, and delivery of OTR’s, soon to be launched, email marketing campaigns, including newsletters, fundraising initiatives and service information and signposting.

• Ensure all email communications are engaging, well-structured, and in line with OTR’s brand and tone of voice.

• Assist in the promotion of key OTR events, such as the Big Charity Bash and annual Great South Run and other special events.

• Manage and grow OTR’s email marketing lists, ensuring they are up to date and GDPR compliant.

• Track and analyse the performance of email campaigns, providing reports and insights to the Head of Fundraising.

Content creation

• Create engaging, accessible, and informative content for OTR’s digital channels, including the website, social media and email marketing.

• Develop multimedia content (for example, videos and graphics) to enhance OTR’s

communication methods and increase engagement.

• Contribute to blogs, news articles and case studies that highlight OTR’s work, impact and achievements in the sector.

Brand and tone of voice

• Ensure that all digital content aligns with OTR’s brand, tone of voice and style,

maintaining a cohesive and recognisable identity across all platforms.

• Promote OTR as the leading place to turn to for support, ensuring that our content

reflects our professionalism, reputation and expertise.

Analytics and reporting

• Use analytics tools to track the performance of OTR’s digital communications, including website traffic, email engagement and social media reach.

• Provide regular reports on digital performance to the Head of Fundraising, including insights and recommendations for improvement.

• Provide regular reports from the CRM and other online fundraising platforms to the

Head of Fundraising.

Promote

• Promote OTR as an exceptional and specialist charity.

Equality and diversity

• Promote good equality practice and play a key role in ensuring equality of opportunity in the workplace.

• Observe all relevant law relating to equality of opportunities.

• Encourage a working atmosphere where everyone is treated with dignity and respect.

Any other duties

• The post-holder will work collaboratively with all OTR trustees, staff and volunteers to provide a seamless service.

• Any other duties commensurate with the post.

PERSON SPECIFICATION

 

Knowledge, training and qualifications

Essential

• Understanding of charitable organisations.

• Understanding of principles of communications, marketing and fundraising.

Desirable

• Understanding of issues facing families in Havant and South East Hampshire.

Experience

Essential

• Experience of working in a communications or marketing role.

• Experience in planning, creating, and managing digital content across websites, social media, and email marketing.

• Experience in developing and managing content using online platforms including JustGiving, Mailchimp and Canva.

• Experience of managing a diverse workload in a busy environment.

Desirable

• Experience in utilising a CRM database to improve administrative systems.

• Experience in creating multimedia content, such as graphics and videos, to enhance digital communications.

• Experience in supporting fundraising initiatives, including donor stewardship and relationship management.

• Proficiency in using analytics tools (e.g. Google Analytics and social media insights) to monitor and report on digital communication performance.

• Experience in upholding and applying brand guidelines in various forms of content.

• Experience in communicating expert information/advice to wider audiences.

Skills

Essential

• Strong writing and editing skills with a focus on creating engaging, accessible, and audience specific content.

• Exceptional customer service skills with proven ability to respond appropriately and effectively to enquiries on the phone, on social media, and by email.

• Strong time and project management skills.

• Excellent verbal and written communication skills with the ability to build effective relationships and to be impactful with people of varying levels and experience.

• A flexible, pro-active approach to work including the ability to work to deadlines, plan, prioritise and manage own workload.

• Strong interpersonal skills.

• Ability to work autonomously and demonstrate initiative.

• A team player committed to working collaboratively to achieve results.

• Ability to use Microsoft Office Packages including SharePoint, Word, Excel, PowerPoint, Outlook and the internet.

• Ability to learn and better utilise IT systems.

• Ability to deal with sensitive information with discretion and to always maintain confidentiality.

 

Safeguarding

Our organisation implements safeguarding protocols in all aspects of service delivery and operations; we are committed to safeguarding and promoting the welfare of young people and vulnerable adults. All successful applicants will be required to undertake an enhanced DBS check with the relevant barred checks in line with the role.

 

Other requirements

• A commitment to treating your colleagues fairly, consistently and with respect (Essential)

• An interest in and understanding of OTR’s mission and strategy (Essential)

• Resilient, creative, determined and hard working (Essential)

WHAT WE OFFER YOU

We will provide a laptop, and other necessary IT equipment to facilitate hybrid and home working.

As an employee, you will receive the following benefit package:

• Generous annual leave entitlement including bank holidays

• Flexible start and finish times between core hours of 8am and 6pm

• Flexible hours to take time off for medical appointments and caring responsibilities

• Hybrid working

• 3% employer pension contribution if eligible

• Paid sick leave

To apply

Please submit a full CV (accounting for all gaps in employment - for Safer Recruitment).and a covering letter detailing all of the below:

• why you believe you are right for this role.
• why you wish to work at OTR.
• detailing your experience in all ‘essential’ criteria of the person specification

Registered charity number 1064275

Limited company 3333729

Funded by the National Lottery Community Fund