Project Management Office Lead Jobs in Home Based
Salary: £35,100 - £38,700 (35 hours FTE) depending on experience
Hours: Full Time (35 hrs per week)
Place of work: Flexible/Remote with a requirement to attend our offices in Hatfield, Herts, for 4 x All staff days and occasional team away days, with prior agreement
Join Our Team!
We are at an exciting time as we roll out our digital and content strategies and work to improve the online journeys of all groups we connect with. We are also in the process of a major brand repositioning. Your role will be key to all of these - delivering email and paid marketing that feels personal to each supporter and lands when and where they want to see it. As part of our Digital Team and our wider Marketing and Communications Team, you will deliver innovative campaigns and projects that make a real difference.
This role is perfect for a hands-on digital marketer who has the technical skills and experience to lead on two key areas of our digital marketing; email marketing and paid digital advertising and measure their effectiveness.
This role will be crucial for ensuring our current community receives relevant, engaging communications via email and cutting through the noise with paid digital advertising to reach new audiences.
If you're creative, a strategic thinker, and have a passion for creating digital marketing that has an impact, we want to hear from you!
About us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis. We’re looking for a dynamic and innovative Digital Marketing Lead who can help us reach the people who need us most with the content that resonates most with them. If you like working in a fast-paced, supportive team and being able to get involved in a variety of projects that make a real difference, read on!
About you
The role is suited to someone with experience of:
- Email marketing, from writing and best practice to building emails and automated email journeys (ideally in dotdigital, but other email platforms work too)
- Setting up paid advertising campaigns, both independently and in collaboration with agencies.
- The overall digital marketing mix, including social media and web.
- Working with accessibility and inclusivity in mind.
- Being proactive, organised and creative, responsible for delivering on projects.
- Bringing new ideas and furthering the charity's priorities.
A full description of the role and responsibilities can be found in the job pack.
Benefits of working for Crohn’s & Colitis UK
If your successful, your will be joining a dynamic organisation with an amazing culture. We offer competitive that include:
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
How to apply
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact the email in the recruitment pack.
More details on this role and our Recruitment Pack containing the job description and person specification can be found at:
Closing Date: Wednesday 29th May 9.00am
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Men's Minds Matter brings psychological clinical expertise and lived experience to suicide prevention and intervention. In 2021, we launched the MMM model of psychological entrapment and suicidal crises (PESC-M), which now underpins everything we do. This is the first model of its kind, and we believe it has the potential to save many lives.
Our model underpins everything we do from training workshops, research, campaigning, and intervention development across multiple platforms. We are looking for someone as dedicated as we are to oversee our business development and help grow our future financial sustainability.
You will be working alongside our directors to secure funding to these projects whilst co-ordinating our business activities and business development.
Position: Fundraising and business development lead
Responsible to: MMM Directors
Location: Sheffield – hybrid working
Hours – 37.5 hours per week. PT and flexible hours considered.
Salary – 31-39K per annum depending on experience
Leave and benefits.
· Annual leave
· 30 days annual leave not including bank holidays
· Company pension
How to apply.
Click on the apply button below. You will be asked to submit a CV and answer some brief questions.
We will be actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.
What are the key responsibilities?
· You will work with the directors to develop a three-year strategy for Men’s Minds Matter ensuring it is ambitious, relevant and impactful, in line with the overall direction and integrity of Men’s Minds Matter.
· You will manage complex programmes of work for Men’s Minds Matter, including app development, fundraising and partnership working, research and service evaluation, strategic direction. Ensuring high quality work that meets our strategic aims and linking together projects across the work-plan.
· You will work with leading institutions and/or individuals to develop and secure key partnerships and collaborations which achieve Men’s Minds Matter strategic aims as required.
· You will champion the importance, value, and impact of lived experience involvement to Men's Minds Matter membership and wider suicide prevention sector.
· You will line manage new staff as required.
Skills and Experience:
Essential
· Substantial experience of working collaboratively with a diverse range of stakeholders in the public and voluntary sectors including participation in external forums.
· Experience of fundraising, building partnerships and generating sustainable funding streams.
· Experience of partnership working or initiative with demonstrable ability to engage and galvanise people to participate in it.
· Strong knowledge of the mental health sector and/or suicide prevention.
· Excellent interpersonal skills including written and verbal communication skills, facilitation skills, and a demonstrable ability to network effectively.
· Track record of devising and delivering strategic programmes of work
· Experience of leading by example and motivating and supporting others effectively.
· Ability to produce high quality communications, including practical guidance for non-specialist audiences.
· A demonstrable ability to problem solve in a creative and positive way.
· Commitment to the purposes of the Men's Minds Matter and to suicide prevention.
· Good IT skills, specifically the competent use of Microsoft Word, Excel, Powerpoint, Teams.
· Experience of managing budgets and securing funding.
Desirable
· Experience of working with people with lived experience of suicidal behaviour or mental health issues.
· Experience in developing member or audience engagement strategy.
· Some knowledge of content management systems or website management.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Individual Giving Manager will play a vital role in fundraising activities to support our mission of providing care and support to children with life-limiting conditions and their families. As the Individual Giving Manager, you will be responsible for developing and implementing strategies to engage individual donors and supporters, cultivating meaningful relationships, and maximising their financial contributions.
At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.
The person who gets this amazing job will need to have lots of energy and be full of ideas as we want someone who will bring fresh ideas into the mix and the personal drive to execute them. We want someone to join us who loves being part of a hardworking and collaborative team.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The essentials …
- Full-time (Monday – Friday, 9am to 5pm)
- 8 – 10 month fixed term contract
- £40,000 - £45,000 (depending on experience)
What you’ll be doing …
Manage and administer the pilot project to develop a recognition arrangement (RA) framework for licensing Chartered Geologist (CGeol) status to professional bodies overseas, using the new framework to secure three RAs within the project period.
Overall responsibilities / requirements …
Systems and Process
- Setup systems and processes to manage new licensing framework and chartership applications.
- Setup systems and processes to manage quality control of applicants and assessments.
- Setup systems and processes to manage billing and data/records management and sharing.
- Setup Systems and processes to assess RA candidates for Chartership.
Support licensing application process
- Manage enquiries relating to licensing applications.
- Process applications for licensing including data entry and file management.
- Working with the Chartership Officer (CO) organise training for licensed organisation assessors.
- Support the CO to develop and manage the Society’s Chartership assessor’s training programme.
- Organise welcome packs & certificates and training materials.
- Ensure accurate record management and compliance with GDPR guidelines.
Provide effective support to Licensed organisations
- Ensure communications are handled in a prompt and professional manner.
- Ensure that Service delivery targets are maintained
- Ensure regular data collection from licensed organisations for their CGeol registrants.
- Organise invoicing and fee collections for licensing and associated fees.
- Organise periodic review of licensed organisations to ensure quality control.
Support Lead generation and promotional activities
- Working with the Head of Fellowship Services, develop and implement initiatives to promote and generate leads for potential partners for Licensing.
- Initiate and engage with potential partners for licensing.
- Working with the Head of Fellowship Services develop and maintain a licensed organisation engagement programme.
- Review and update web pages in relation to licensing.
Other responsibilities and expectations
- Adhere to stated policies and procedures relating to health and safety, and quality management.
- Adhere to procedures relating to the proper use and care of equipment and materials for which the role has responsibility.
- To be proactive in identifying areas for potential improvement in systems
- Communicate and provide information by relevant methods internally and externally to assist and enable organisational operations and effective service to connect groups
- To ensure that positive working relationships are created with other departments at GSL.
- Undertake other tasks consistent with the role as reasonably required by the Head of Fellowship Services
- To provide cover for other roles within the department as required
What we’re looking for …
Candidates for this role will be required to demonstrate a range of skills, competencies, and abilities for the role. The successful candidate will be able to demonstrate:
ESSENTIAL
- Project management experience
- At least three years’ experience of professional accreditations management and or Earth Science background
- Degree level academic qualifications
- Good records and process management skills essential
- Good organisational and administration skills essential
- Good interpersonal and communications skills
- Proficient in the use of Microsoft office suite
- Ability to work independently as well as within a team.
- Good problem-solving ability.
- Attention to detail.
- Flexible working approach
- Ability to work under pressure and meet deadlines.
DESIRABLE
- Chartered Geologist or Chartered Scientist qualification
- Experience of Microsoft Dynamics
- Experience of government funded projects
A bit about us …
The Geological Society is a registered charity and employs just over 50 staff at its offices in London and Bath. Our London office is situated in the beautiful London hotspot of Piccadilly in Burlington House, just next door to The Royal Academy.
As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in a positive work/life balance and offer a flexible approach to working from home as well as 25 days holiday (plus bank holidays) when you start with the option to add 2 extra days per year.
The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.
To apply for this position, please forward a copy of your CV together with a short cover letter (500 words maximum). Please ensure that your cover letter highlights your experience.
We would also be grateful if you could let us know if you will require any special provision as a result of any disability should you be called for interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Transforming Lives for Good (TLG) are a national Christian charity working in partnership with local churches to give struggling children a hope and a future. An exciting opportunity has arisen for an individual to join our award winning (Sunday Times Best Not for Profit to work for) team as Supporter Development Fundraising Lead.
The Supporter Development Fundraising Lead will play a crucial role. We are looking for a high energy, passionate fundraiser who is highly relational. You will work towards the income targets including regular, one off and mission pot donations. In addition, you will understand goals that work together with income, including acquisition and stewardship targets, applying your strong knowledge of the Code of Fundraising Practice across all our activities and ensure we work in a compliant way.
The ideal candidate will be familiar with fundraising methods including prospecting, research, making initial contact, and growing a connection to our movement through one-to-one conversations and other communications channels. We’re looking for somebody who is highly organised and able to deliver events from concept to finish. You will also be a team player, able to engage and motivate other team members to get on board with fundraising and bring their expertise to the process.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. TLG is also committed to safeguarding children and young people and expects all staff and volunteers to share in this commitment. The successful applicant will be required to undertake an enhanced disclosure via the DBS. We would welcome applications from candidates from diverse backgrounds, to enable us to better reflect the needs of the communities we serve.
Applications will be reviewed on application prior to the closing date. We reserve the right to interview and appoint prior to the closing date if a suitable applicant applies. The date of interviews is to be confirmed.
This is an exciting opportunity to take a leading role in developing the fundraising vision of Harrogate Theatre.
Harrogate is a beautiful spa town that is frequently voted in the top ten places to live in Britain with a vibrant and growing arts culture. The Theatre delivers a mixed economy of produced and received work, it has a buoyant education department and artist development programme. Come and play your role in securing its future.
The client requests no contact from agencies or media sales.
We are committed to providing a safe and healthy work environment for our employees, visitors, and the public. As part of our ongoing commitment, we are seeking a dedicated Health & Safety Manager to join our team.
The Health & Safety Manager is part of the Operations, Risk & Compliance (ORC) team, a key component of Corporate Services, and delivers a comprehensive and high-quality service across the organisation. This is an exciting role, keeping our employees, visitors and the public safe, and protecting the legal integrity of the charity.
As the Health & Safety Manager, you will be responsible for developing, implementing, and overseeing all aspects of health and safety protocols and procedures for our office-based and remote employees, visitors, contractors, and volunteers. Your primary objective will be to ensure compliance with all health and safety related regulations while fostering a culture of safety awareness and continuous improvement. You will appreciate the balance of compliance with the law, and the needs of our stakeholders. You’ll be empowered to lead on exciting and varied projects which shape the way our charity works and supports making research breakthroughs possible.
Main duties and responsibilities of the role:
Your duties will include, but not be limited to:
· Responsibility for inputting into and executing operational plans, and for the operational performance, of the health and safety of the organisation.
· Undertaking operational activities that require good judgement, creativity, and pragmatism, with autonomy and accountability.
· Develop, implement, and maintain comprehensive health and safety policies and procedures.
· Conduct regular risk assessments according to the needs of the business, including new and expectant mothers, events, health conditions, office assessments, DSE etc.
· Provide guidance and support to employees at all levels on health and safety matters, including training programs and awareness campaigns.
· Keep abreast of changes in health and safety legislation and regulations and ensure company compliance.
· Investigate accidents, incidents, and near misses, and develop strategies to prevent recurrence.
· Maintain accurate records and documentation related to health and safety activities, including incident reports and training records.
· Devise and maintain regular reporting and metrics for organisational use.
· Collaborate with other departments to integrate health and safety considerations into business operations and planning.
· Coordinate with external vendors, such occupational health providers, as necessary.
· Act as a liaison between employees and management regarding health and safety concerns, ensuring that all voices are heard and addressed.
What we are looking for:
· NEBOSH Diploma or degree in occupational health and safety.
· Experience in health and safety management in an office setting.
· Pragmatic and balanced approach to compliance.
· Ability to work independently and collaboratively in a fast-paced environment.
· In-depth knowledge of relevant health and safety regulations and best practices.
· Confidence in presenting / communicating to groups of people and / or senior leadership.
· Proficiency in MS Office suite and other relevant software applications.
· Excellent communicator, both written and verbal – able to build rapport and demonstrate influencing, negotiation, and decision-making skills.
· Detail-oriented with strong organisational skills and the ability to manage multiple priorities effectively.
· Effective problem-solving skills with the ability to assess risks, develop effective solutions, and to exercise good judgement / initiative in a variety of situations.
· Ability to build relationships and inspire confidence and respect at all levels, a strong team player.
· Demonstrates and encourages ownership and responsibility; drive/motivation - has a “can-do” attitude and is committed to delivering results and strives for continuous improvement.
· Strong ethical standards and a high level of personal integrity.
· Administrative and IT skills; Outlook, Word, Excel, and PowerPoint.
· Up to date industry knowledge in related subjects.
· Ability to maintain discretion and confidentiality, while staying focused in a pressured environment, working independently and within a team.
· Ability to prioritise and coordinate workloads, to meet deadlines.
· Receptive to feedback and demonstrates flexibility, curiosity, and an ability to learn.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa£42,000 per annum, plus benefits
Please download the Vacancy Pack for more information.
The closing date for applications is the 27th May 2024, with interviews likely to be held week commencing the 3rd June 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process. Should you need any adjustments at either the application or interview stage, then please do contact us via our wevbsite.
How to apply:
Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK:
Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for an experienced stakeholder engagement professional with exceptional people skills and a good understanding of nature recovery to help take ANT to our next level of impact by leading on landowner engagement for the Lower Chew Landscape Recovery project.
Job Purpose
Your legacy will be a tangible impact on slowing down climate change, helping nature recover and creating social impact by leading on landowner and stakeholder engagement for the Lower Chew Landscape Recovery project that will see thousands of acres of local land managed in harmony with nature. You will join a fast-growing organisation that started in 2019 with four volunteers and has grown to a staff team of thirteen (which will double over 2024), over 1,000 volunteers and ownership of 170 acres (soon to be 600 acres) of land that will grow woodlands of over 160,000 trees.
The project
Landscape Recovery is one of Defra’s three environmental land management schemes. Avon Needs Trees has been awarded development phase funding for Landscape Recovery in the Lower Chew. This is a unique opportunity to help co-design nature’s recovery and social impact at a landscape scale. The project will engage existing landowners and managers across over 867 hectares of land in the Lower Chew, an area where good quality but fragmented woodland provides a basis for woodland connectivity and large-scale woodland creation, as part of a mosaic of grassland and woodland habitat. This locally-cherished landscape of rolling farmland on the edge of Bristol is the strategic setting for delivering local environmental and social priorities.
Main responsibilities
● Leading on stakeholder engagement for the landscape recovery project, including:
○ Designing and delivering engagement workshops
○ Gathering and baselining landowner data and existing farm practices
○ Ongoing landowner engagement
○ Collating and incorporating landowner feedback
○ Homeowner liaison with those living within or adjacent to the project site
○ Outreach, engagement and events, working alongside our Outreach and Communications staff
● Helping to write plans for ecological and social impact that will be delivered over the next 20-25 years
● Contributing to land management, monitoring and evaluation, and access planning, including:
○ Desk based analysis and research
○ On site appraisals and information gathering
○ Ecology appraisals
○ Carbon and soil surveys
○ Sensitive habitat / species assessment
○ Helping to identify social, economic and ecological impacts
● Being a strong advocate, internally and externally, for the landscape recovery project and the benefits it will deliver
● Work with the wider Avon Needs Trees team to help build a resilient, multi-site charity and undertake any other work necessary to pursue our aims
● As with all Avon Needs Trees roles, contributing to grant writing and fundraising activities
● Other duties and opportunities as required.
The client requests no contact from agencies or media sales.
About the role
Our highest impact projects rely on experts from specialists from a range of disciplines both inside and outside of JRF working together effectively.
The purpose of the Delivery and Partnerships Lead is to enable multidisciplinary project teams to succeed in their objectives by applying the most relevant delivery and project management techniques and frameworks with a solutions-focused approach, alongside providing critical administrative and logistical support to keep projects in their portfolios moving forward.
As a member of our internal resources team, they will also contribute to relevant project teams/work streams set up by the team lead to deliver cross-JRF team events, new initiatives and/or develop, embed, and manage efficient business processes to ensure effective running of the system as a whole.
About you
This role is ideal for someone with strong project and/or delivery management skills and experience, who is passionate about JRF’s mission and committed to contributing to social change.
You will be highly competent at delivering multiple complex projects simultaneously, strong administration skills, able to thrive in a fast-paced environment, and a team player who can build strong and effective personal relationships across JRF as well as externally.
Applications are welcome from all, regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socioeconomic background. We recognise that we cannot truly be an anti-poverty organisation unless we are also an anti-racist organisation, and we positively encourage applications from people with experience of living in poverty.
We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We shall also offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.
How to apply
If you share our passion and this role sounds like you, then we’re looking forward to hearing from you.
Please submit your CV and supporting information via our online application platform (accessed through our website).
The closing date for applications is 23:59 hours on 2nd June 2024.
Interviews are expected to take place week in York week commencing 10th June 2024.
If you would like to discuss this role before applying, please contact Grace Hildreth (Senior Delivery and Partnerships Lead) details on how to contact Grace can be accessed through our website
The client requests no contact from agencies or media sales.
E- Commerce Manager
(UK wide)
£36,629 per annum (pro rata for part time hours)
(Ref: SUS4265)
Full Time 37.5 hours per week – happy to talk flexible working
Base: Hybrid, work from home or from your nearest Sustrans Hubs
About the role
This is an exciting opportunity to work with Sustrans as part of the Fundraising and Supporter Engagement team as the E-Commerce Manager.
In line with our ecommerce strategy, Sustrans has invested over the past years to increase sales through our e-commerce shop and now needs to find new approaches to maximise revenue.
As the E-Commerce Manager, you will be responsible for maximising e-commerce revenue by optimising the martech stack, improving audience insights, product development/management and promotion through digital and offline marketing channels.
As part of the Fundraising and Supporter Engagement team, you will work closely with colleagues in Supporter Engagement and Giving, Strategic Communications, Finance as well as external agencies and suppliers.
This role has line management responsibilities for two-part time colleagues, the E-Commerce Promotions Officer and the E-Commerce Products Officer.
We offer true hybrid working, a flexible mix of working from home and occasional travel to a nearby office hub.
About you
You should have experience of leading, motivating and managing a team as well as demonstratable experience of working in e-commerce ideally in cycling/outdoor or an allied industry.
You will have previously improved customer experience and increased loyalty, as well as having worked with Shopify, website content management systems and ideally integrations with Facebook and Amazon. You will be skilled in project delivery to agreed deadlines and budgets.
You will need to be experienced in delivering, interpreting and actioning insight through high quality, consistent data to increase sales and of using paid and organic channels including SEO.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
28 days’ leave per annum plus bank holidays for full-time working
Ability to buy an extra week of annual leave (pro-rata for part-time staff)
Staff volunteer days
24/7 free, impartial and confidential support service
We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
Bike, computer and season ticket loans
Discount benefits
London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
Death in Service benefit – 3 x annual Salary
Family Friendly
Enhanced maternity and paternity pay
Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
Closing date for the receipt of completed applications is 23:59, 09 June 2024.
Interviews will take place in via MS Teams during the week commencing 24 June 2024
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Citizens UK and the NRPF Partnership
Citizens UK
We are Citizens UK. We’re working together to make change on the issues that matter, from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign.
We bring together everyday people and local organisations to build a better, fairer society. Too often communities are left out of decisions that affect their lives, but we know everyday people have the ability to shape the world around them. We develop local leaders who find solutions to problems big and small and hold power-holders to account.
We work with hundreds of civil society organisations, who we call our members - schools, universities, faith groups, charities, unions and more - to help them win change. Over the last 30 years, we’ve worked in alliance with 500+ members, trained 4,000+ community leaders, accredited 13,000 Living Wage employers, and won hundreds of campaigns.
NRPF Partnership
The NRPF partnership was set up in 2023 and is being developed by Citizens UK, Migration Exchange, and Praxis. We are working to build the necessary infrastructure for collaboration across a range of organisations, amplify their work, and build power to win change against the No Recourse to Public Funds (NRPF) condition. You can learn more about the overall initiative via our FAQs page.
Each partner contributes staff capacity and will work closely with the appointed person to ensure a positive, professional and supportive culture. The Partnership centres around:
1) Placing decision-making power and strategic vision in the hands of people doing the work
(frontline staff and people with lived experience), via a steering group and working groups.
2) Establishing a strategic pooled fund so that the steering group has sufficient budget to guide the collaboration, act, identify and seize political opportunities, and facilitate active participation of everyone involved.
3) Expanding the movement and building power, using incremental wins to build towards broader change towards the goal of ending NRPF.
The Person and the Role
100,000s people in our communities have put down roots in the UK but are denied access to the welfare safety net (No Recourse to Public Funds).
Citizens UK has worked with Migration Exchange and Praxis to raise over £2m to develop a 5 year partnership to enable the movement to end NRPF.
This Senior Project role will be a core part of the support to the steering group of the partnership to make sure it runs effectively and achieves its potential.
If you're angry about injustice in the immigration system, have good communication and relationship building skills and self organised - apply below. We are particularly keen to hear from candidates who have been through the immigration system themselves.
We are looking for a values-driven and experienced person with exceptional skills and knowledge in project management, relationship-building, and community organising. This role will lead and coordinate all project management and tactical activities necessary to support the day-to-day functioning of the NRPF Partnership. The right person will be highly motivated by joining the distinctive ethos of Citizens UK and the shared values of the NRPF Partnership, where local leaders and people experiencing injustice are in the lead, and where grassroots community organising is combined with strategies for social change.
This role is a really exciting opportunity to forge real change and to shift the power dynamics in social change work. The successful candidate will be at the heart of making change happen on one of the most important social justice issues of our time. Top Priorities
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Building and maintaining relationships and communication – maintaining excellent working relationships and effective communications with the Coordination Backbone Group (CBG), Steering Group, working groups, wider community partners involved in the NRPF partnership, and the Citizens UK Migration Team
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Managing and coordinating capacity-building and leadership development in support of the shared strategy set by the steering group– developing and maintaining the effectiveness of a capacity-building and leadership development inputs that enables everyone in the Partnership, especially those with expertise by lived experience, to fully participate across all levels of the Partnership
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Project managing all partnership implementation logistics and follow-up – managing meeting logistics from planning to scheduling to outreach to follow-up to ensure seamless participation of Steering Group and Working Group members and ensure that planned activities take place effectively in support of the goals and values of the Partnership
The role will be reporting to Assistant Director, Migrant and Refugee Organising.
Main Responsibilities
Reporting directly to X with oversight from the NRPF Partnership CBG, the post holder will be expected to manage their own independent workload, as well as support the broader CBG. The main responsibilities are outlined below:
Working with the NRPF Partnership’s key stakeholders
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Developing and maintaining relationships with Partnership stakeholders
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Working with the CBG to update outreach strategy as new needs emerge
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Building and maintaining trust and relationships across the whole Partnership and more widely (within and across sectors from migration to anti-poverty to children’s rights, etc.)
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Supporting with the facilitation of Working Group meetings
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Develop and implement ideas for action that are consistent with the goals of the project
Strategic coherence
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Supporting the coordination of activities with partners to align strategies and actions and minimise duplication
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Working with the CBG to coordinate with other related projects and coalitions to maintain a full understanding of the current landscape of local and regional activities
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Maintaining understanding of current implementation challenges and developing comprehensive solutions to address them in dialogue with partners
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Developing, maintaining, and monitoring political opportunities to support Working Groups to develop and execute on their action plans
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In partnership with the CBG and steering group, providing support to partner organisations to coordinate and collaborate on joint initiatives
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Coordinating advocacy activities across stakeholders that support the wider aims of the Partnership
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Supporting the independent learning partner to deliver evaluation and learning activities
Communications
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Organising appropriate outreach and communications efforts across the Partnership (e.g. publishing a regular newsletter, email updates, insights from learning and evaluation etc.)
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Ensuring effective internal communication with CUK organisers, leaders, and partners involved with the NRPF Partnership and with funders
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Facilitating on-going communication across the NRPF Partnership to ensure alignment of activity
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Supporting the development of any communications materials such as summary documents, brochures, FAQs, social media content, etc.
Build leadership development offer for the Partnership
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Working alongside CBG and the CUK Migration team, refine community organising and leadership development support for all members of the NRPF partnership especially those with lived experience of NRPF
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Ensuring that everyone in the group can contribute to the best of their ability by managing a training and external facilitation budget to build skills, confidence and trust
Fundraising and reporting
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Working with the CBG to develop and support fundraising bids and support reporting requirements and funder relationships
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Contributing to the budgeting process and the effective management of financial resources in the project working closely with Global Dialogue who will hold pooled funds on behalf of the partnership
Managing meeting/event logistics
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Planning and managing the logistics of all Partnership meetings and gatherings of the Steering Group, working groups and CBG (e.g., dial-in, attendance, cancellations, etc.)
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Consolidating Working Group updates for Steering Group, including summarising meeting notes and highlighting key outputs and decisions so they can be easily shared with others across the Partnership
Any other reasonable tasks as required by the line manager.
Person Specification
REQUIREMENTS
ESSENTIAL (E)
DESIRABLE (D)
QUALIFICATIONS
Degree or equivalent professional qualification (D)
EXPERIENCE
Significant proven, comprehensive experience in a project management role (E)
Experience of initiating new projects and developing them so that they become sustainable underpinned by strong values (E)
Experience of building consensus between diverse stakeholders and managing complexity in relationships (E)
Experience of organising and managing all aspects of community events, incl. logistics (E)
Proven experience of raising significant funds for charitable purposes (D)
A proven track record of delivering and reporting against targets and on budgets (D)
KEY SKILLS AND KNOWLEDGE
Knowledge of No Recourse to Public Funds and working with individuals who have an NRPF designation on their immigration status (E)
Outstanding communication skills (verbally and written) combined with the ability to liaise with stakeholders (E)
Ability to work well as part of a team, and maintain effective communication with colleagues (E)
Excellent interpersonal skills with the ability to build relationships, lead, influence and motivate others (E)
Ability to act on own initiative to introduce and develop new projects and systems (E)
Proven computer literacy to include MS Office (E)
PERSONAL ATTRIBUTES
Exceptional leadership skills, with an ability to enthuse and inspire staff and volunteers (E)
A proactive approach to all areas of work with a flexible approach to work demands (E)
An appreciation and respect for different communities; including faith groups and different cultures. (E)
A strong commitment to the CUK values and the values of the NRPF partnership, which include: (E)
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Being open to new ideas (specifically ensuring that all our 121 conversations, small group discussions with the sector and funders create an environment that fosters creative problem-solving and innovation)
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Fostering connection
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Championing co-design and co-production
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Being equity-focused and enabling any one interested to participate and feed into the design and development of this work
Please note there will be recruitment webinar on Tuesday, 7th May from 14:30-15:30. Please register via the following link if you are interested in attending: https://us06web.zoom.us/meeting/register/tZwpcO-rrzsoH9ecIXUaaFbqDjaVxVSvqJLq.
Interviews are planned to take place on Thursday, June 13th (subject to change.)
The Youth Endowment Fund
Youth Voice & Project Officer
Reports to: Youth Understanding Manager (Programmes)
Salary: £32,300
Contract: 2-year fixed term (potential to extend)
Location: Central London, Hybrid – 2 days in the office
Closing date for applications: 09:00am, Wednesday 22nd May 2024
Interview dates: week commencing the 3rd June 2024
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.
The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children and young people becoming involved in violence. We do this by funding great initiatives, finding what works and working for change – scaling up and spreading the practices that make a difference.
This role and why it’s important
It's critical to our mission that we understand how and why young people become involved in violence. The YEF’s work combines conducting rigorous evaluations and research studies with hearing directly from young people. It is also important to us that young people are central to the messages we share externally.
Your role involves ensuring that young people’s perspectives are heard and integrated into our work. This includes supporting our Youth Advisory Board (YAB) and helping young people’s voices play a central part in YEFs external communications.
This role also supports the wider team managing grants, contracts and providing general team support.
Click to learn more about the Youth Advisory Board (YAB). Many have lived experience of violence and advise us across all areas of our work to ensure that young people’s perspectives are taken on board as we pursue our mission. YAB members contribute to the governance of the organisation.
Key responsibilities:
1. Youth Advisory Board support:
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Plan engaging activities for YAB meetings and events. These activities require working some evenings and occasional weekends.
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Provide support and pastoral care to YAB members, including personal development planning and safeguarding.
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Help recruit YAB members (young people aged 16 –25) through interviews and managing recruitment.
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Develop and schedule the YAB induction programme for new members.
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Monitor attendance and engagement of YAB members.
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Coordinate YAB attendance at external events.
2. Facilitating Youth Voice in communications:
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Act as a bridge between the YAB and our external communications team.
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Work with the communications team to amplify young people's voices on social media.
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Assist young people in sharing their views and stories through various communication methods.
3. Managing grants and contracts:
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Maintain records of payments and tasks using Salesforce.
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Assist stakeholders and team members in using Salesforce effectively.
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Support in procurement processes and grant management by organising documents and scheduling meetings.
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Proactively identify and address issues.
4. Collaboration and support:
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Work closely with other roles (including our Operations and Culture team) within YEF to ensure coordinated efforts and sharing of best practices.
About you -you’re the sort of person:
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You believe in young people: You have worked with young people and know the huge potential young people have to bring change. You have experience and knowledge of adhering to safeguarding processes, and are able to be flexible to suit young people’s needs - understanding when plans need to change at short notice.
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You’re passionate about helping young people to be heard: You have some experience in using media/social media to tell young people’s stories and are keen to learn more.
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You’re able to juggle many diverse tasks at once: You enjoy moving between different types of projects, whether that be leading YAB sessions, supporting the development of young people one-to-one or creating exciting content with young people. You prefer a job that looks different every day. You don’t get overwhelmed by a long to-do list and can effectively identify what’s most important and how to balance different priorities.
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You’re brilliant at improving and organising things: You like finding ways to make things operate better for everyone. You enjoy bringing order to what is going on. You’re good at getting your head around how a process works and improving it. It’s a plus if you’ve used the Salesforce system before, but not a requirement.
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You love supporting great teams: You’ll be happy to support beyond your immediate team, using your organising skills to support the wider organisation. You don’t know all the answers, but you enjoy helping colleagues find answers and solve problems so that the team can work brilliantly and efficiently.
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You don't want your days to pass without making a difference. You want to play a significant part in a charity that’s making a difference. You like the idea of doing a job that makes young people safer.
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You’re committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views and values.
While it’s not a criteria, we’re especially interested to hear from applicants who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Additional benefits include
£1,000 professional development budget annually, 28 days plus Bank Holidays, four half days for volunteering activities.
Hybrid working details
Our offices are based on Great Eastern Street in Central London. The post holder will be expected to be in office 2 days per week.
If you’re interested
To apply, please send a CV and cover letter, and complete the monitoring form via our application website by 9am Wednesday 22nd May 2024.
Please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:
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Please share why YEF’s mission is motivating you to apply for this role.
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Referring to the 'About You' section on the JD, give clear examples of:
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How your work shows that “You believe in young people” and
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How “you’re able to juggle many diverse tasks at once”
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
This role is advertised as full time at 37.5hrs per week. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
You will also be required to provide proof of your eligibility to work in the UK.
The client requests no contact from agencies or media sales.
Six Months Fixed Term Contract (Maternity Cover)
Flexible work location within Greater Manchester
As Strategic Lead (Cancer & Inequalities) you’ll continue our work with GM Cancer to achieve a permanent reduction in inequalities and inequity within Greater Manchester, addressing the social, environmental, and economic determinants of health and wellbeing, with the aim of ensuring active VCSE participation.
This role will suit someone with a passion for improving the health and wellbeing of people, for tackling health inequalities, and who enjoys working in fastmoving and complex systems. To be successful you’ll need experience of supporting a strategic partnership; developing proposals and funding models; and influencing at a senior level.
Application is by CV and supporting statement.
Closing date for applications: 9:00am on Wednesday 5 June 2024.
Planned interview date: Thursday 13 June 2024, in either Salford or central Manchester.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Summary:
- Trust Fundraising Lead
- Winchester based (hybrid working)
- £34,000 - £36,000 per annum FTE (pro rata)
- 28 hours per week
- Not for Profit Care Charity
Trust Fundraising Lead
The Brendoncare Foundation is seeking an experienced Trust Fundraising Lead to join our dedicated and growing fundraising team. The role will lead on the development of our trust fundraising strategy, from development of the Case for Support, through to donor stewardship, application writing and submission.
Our fundraising programme is a vital support for our vision of transforming the culture of ageing.
The day-to-day of this role will include working with our delivery teams to devise projects for funding, ensuring you have the information required to make this a success. You will hold relationships with key trust donors, organising meetings pre application and building relationships with new donors to improve success rates.
Applications will include specified and restricted projects, general unrestricted funding and capital projects as required. This role will lead on all applications below £25,000 per year and support the Head of Fundraising with applications larger than this.
What will I be doing?
Strategy, research and prospect development
- Develop and implement a comprehensive Trust Fundraising strategy, aligned with the financial targets and goals set by the organisation.
- Research and develop a large trust pipeline including warm and cold donors
Case for Support and application writing
- Draft specific applications from the case for support to meet donor requirements, ensuring applications are engaging, detailed and accurate
- Lead on collating data for the need of our services, pulling together research and working with delivery teams to collate impact data
- Working against specific KPIs for application submissions and income targets, reporting to Head of Fundraising against these monthly
Reporting
- Lead on the writing of reports to Trusts from which we have received funding
- Lead on engaging with the Trust after having received funding to keep them warm to future applications
Relationships
- Work collaboratively with the fundraising team, Trustees, care homes and community / club services team, staff and the central office team.
- Create and maintain effective relationships with external contacts to include prospective donors, community groups, volunteers and supporters.
- Support the wider work of the fundraising team where required, including at occasional evening and weekend events.
Maintain records of all donor and prospect relationships on our CRM system.
- Maintain high standards of donor care and stewardship.
- Keep abreast of fundraising activity and trends across the charity community, corporate and events sector.
- Maintain an in-depth knowledge of Brendoncare’s work, in order to develop a compelling case for support for a range of projects and initiatives.
Corporate Responsibilities
- Promote Brendoncare’s charitable ethos, act as an ambassador for our services and support fundraising initiatives to maximise voluntary income for our charity.
What do I need to have to apply?
Essential requirements
- Demonstrable experience of achieving income targets through trust and grants fundraising through submission of high-quality applications and effective donor stewardship.
- Minimum of 2 years in a grant writing role
- Successful 5 figure multi-year applications
- Experience of working in a target driven environment, ideally within a fundraising team
- Experience of using IT software including Microsoft Office and a fundraising Customer Relationships Management Tool
- Excellent and confident communication skills, both written and verbal, with the ability to network at all levels.
- Able to use own initiative to work autonomously and also to work effectively as part of a team.
- Able to identify opportunities to benefit Brendoncare.
Desirable requirements
- Fundraising or marketing qualification/training.
- Strong budgeting skills
- Knowledge and awareness of issues affecting older people.
- Ability to read through complex information, selecting important points and reaching decisions for an appropriate course of action.
Benefits:
- 23 days annual leave plus bank holidays
- Comprehensive training and continuing professional development
- Free initial DBS Check
- Free meals when on site in one of our care homes
- Free on-site parking subject to availability
- Access to our comprehensive BUPA Employee Assistance Programme
- Enrolment on to our pension scheme
- Subsidised professional membership where applicable
If this role aligns with what you are looking for in your next career move, apply today!
Please note, a satisfactory DBS is required for this role. Brendoncare reserves the right to close this vacancy ahead of the planned closing date in the event that a suitable applicant is identified.
The client requests no contact from agencies or media sales.
About the opportunity
Fundraising is critical to delivering our mission and ensuring we can support as many children and young people facing disadvantage to open doors to their future. The Philanthropy Team as a whole has a combined target income for the current year (2023-24) of £1.83 million (growing to £2.35m as our target for next year), of which approximately £850k is from corporate donors and their foundations, £100k is from individuals, and the remaining from trusts and foundations. We have been successful year on year in increasing our fundraising base by building secure multi-year partnerships.
We are looking for a Fundraising Manager to work within our passionate Philanthropy Team to help grow our fundraised income and develop and maintain an effective, high-quality funding pipeline. Focussing predominantly on eliciting funding from trusts and foundations, and working closely with the Head of Philanthropy, CEO and Corporate Partnerships Manager, the Fundraising Manager will ensure the effective management of existing funder relations and take responsibility for ensuring Action Tutoring meets its reporting obligations. The Fundraising Manager will be responsible for the line-management and development of three Fundraising Coordinators, through which you and your team will prepare and submit grant applications and funding reports, alongside overseeing the development and growth of our individual giving activities and initiatives, including through expansion of our fundraising events and campaigns.
Closing date: Sunday 9th June 2024
Interviews: 18th and 20th June 2024
Start date: July/August 2024. We’re happy to discuss a later start date for the right candidate.
Duties and responsibilities
· Work with the CEO, Head of Philanthropy and Corporate Partnerships Manager to ensure Action Tutoring’s fundraising targets are met and manage an effective pipeline across Action Tutoring’s different income streams.
· Manage and maintain existing funder relationships, including proactive and requested reporting to donors.
· Work closely with the Head of Philanthropy and Corporate Partnerships Manager to identify relevant opportunities for collaboration that promote generating income. Alongside your team, support, prepare and provide expertise on applications for corporate funding opportunities identified by the Corporate Partnerships Team.
· Working with your Fundraising Coordinators, research and drive new opportunities for multi-year commitments from trusts and foundations, sharing workload between the team.
· Lead on the preparation and submission of high-quality, effective applications, with support from the Fundraising Coordinators.
· Monitor when grants are due for renewal and proactively seek out renewal conversations, ensuring Action Tutoring has a healthy funding pipeline.
· Work with the Fundraising Coordinator for Campaigns, Events and Individual Giving to build Action Tutoring’s income generated from events, ensuring an attractive range of event options across the country. Manage the Fundraising Coordinator to ensure places are secured, participants are supported and engagement is expanded.
· Work with Fundraising Coordinator for Campaigns, Events and Individual Giving to build Action Tutoring’s income generated from individual giving, developing campaigns for driving more regular giving and building our strategies to cultivate, engage and thank individuals.
· Act as a system manager for fundraising platforms, databases and tools including Just Giving and the Giving Block, with support from Fundraising Coordinators.
· Oversee the development of the fundraising area of the website and fundraising pack to attract new funders and fundraisers to the charity, with support from the Fundraising Coordinators.
· Manage the Fundraising Coordinators, ensuring they are growing and developing, and that work load is shared fairly.
· Represent Action Tutoring at relevant meetings and events.
· Alongside your team, prepare applications for corporate funding opportunities identified by the Corporate Partnerships Team.
· Ensure accurate record-keeping of corporate partnerships and relationships on Salesforce and any other relevant systems.
· Any other ad hoc responsibilities as deemed relevant by the CEO.
Person specification
This role requires an ambitious, passionate and determined individual with outstanding written and verbal communication skills. Alongside your team you will be responsible for writing and submitting grant applications and reports, so an excellent understanding of the English language and a keen eye for detail are crucial for success within this position. Working to deadlines and line-managing three Fundraising Coordinators, exceptional time-management, prioritisation and organisation skills are essential. With a focus on developing our individual giving strategies, we’re looking for an individual with excellent interpersonal skills.
Qualifications criteria:
· A*-C in maths and English at GCSE (or equivalent experience).
· Right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
· At least two years experience in fundraising (preferably within trusts and foundations fundraising).
· Proven track record in securing and stewarding 5+ figure partnerships.
· Outstanding written and verbal communicator with significant experience writing and submitting grant applications and reports.
You will be likely be more successful in this role if you have:
· You have a proven track record of securing and stewarding grants of 5+ figure funding.
· You have a passion for educational inequality/working within the Third Sector.
· Line management experience.
· Experience in event and campaign fundraising.
· Experience working within a charity with a turnover of £3M or more.
The client requests no contact from agencies or media sales.