Project management office lead jobs

About the Role

We're looking for a proactive and organised Direct Marketing and Fundraising Officer to support our Public Fundraising team. In this varied role, you'll help deliver engaging fundraising campaigns, manage supporter journeys, and ensure our fundraising efforts run smoothly.

You'll also provide key administrative and project support to the team and the Director of Fundraising and Marketing, with the chance to develop your skills in digital fundraising, data reporting, and campaign coordination. If you're detail-oriented, a great communicator, and passionate about making a difference — we’d love to hear from you!

***Please download the job description for full details***

About You

You are a highly organised and detail-oriented individual with proven administrative experience in a fast-paced environment. You’ll be a confident communicator with strong written and verbal skills, able to draft professional documents and liaise effectively with internal and external stakeholders. Proficiency in Microsoft Office, digital collaboration tools and CRM systems is essential. You’ll also have good numeracy skills and experience maintaining financial records. A natural team player, you’ll be adaptable, able to prioritise a demanding workload, and remain calm under pressure — particularly during emergency fundraising appeals.

Key responsibilities:

· Assist in the coordination and delivery of public fundraising activities during emergency appeals, including managing content and materials, liaising with member agencies, and supporting with reporting and updates for senior stakeholders.

· Provide high-quality administrative support to the Fundraising and Marketing Director and wider team, including diary management, meeting coordination, minute-taking, and general team logistics.

· Help develop and deliver fundraising materials across direct marketing and digital channels, gather content, and ensure assets are approved and shared with key stakeholders.

· Maintain and update fundraising budgets, process invoices, and support post-appeal reviews with external suppliers and partners.

· Contribute to digital activities by supporting basic analytics, user journey testing, and content creation for platforms like YouTube, Instagram, and TikTok, with opportunities to take part in digital innovation workshops.

What We Offer

• Flexible working hours (outside of appeal periods)
• Hybrid working model (some mandatory office days during appeals)
• 25 days annual leave, increasing with service
• Healthcare Cash Plan (value ~£1,660/year)
• Pension contribution (3%, rising to 8% post-probation)
• Wellbeing and mental health support
• Access to Wellhub, discounts, and ticket schemes
• Season ticket and hardship loans (post-probation)
• Cycle to Work and Car schemes (salary sacrifice)

The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during

The Supporter Retention Manager will be responsible for designing and delivering strategies that build supporter loyalty, increase lifetime value, and enhance the overall supporter experience. The role ensures that every supporter feels valued, engaged, and motivated to continue and grow their commitment to the organisation. Working in the Individual Giving Team, and in close partnership with the Marketing team, the postholder will deliver impactful stewardship campaigns, tailored supporter journeys, and creative engagement initiatives that maximise retention and enhance supporter experience. 

The Centre for Justice Innovation is looking to recruit an Admin Coordinator who will provide administrative support to the criminal justice practice team, helping us to champion and support the implementation of evidence-based approaches in the criminal justice system. 

The role will involve providing administrative support to the Head of Women's Justice and the wider criminal justice practice team. This support will help deliver the Centre's programme of work, which focuses on assisting criminal justice practitioners, including probation, police, court staff and specialist 3rd sector practitioners to implement evidence-led approaches in the justice system. 

As the Admin Coordinator, you will work to ensure the smooth running of the Centre's Women in Justice and wider criminal justice practice projects, taking responsibility for the logistics of the work, including: (i) coordinating training, workshops and events, including a national conference; (ii) maintaining information systems and documentation; (iii) supporting data collection; and (iv) identifying and responding to queries from practitioners.

Flexible hours and home working are available.

The deadline for applications is 9am on Monday 17th November.

Interviews will be held in the week commencing 1st December 2025. Our preference is to hold these in person at our offices in Kennington, SE11 5DP; however virtual interviews can be arranged if required. The role will begin as soon as possible.

We look forward to hearing from you!

Working closely with the Prior and Sub-Prior of the Community of St Paulinus, you will be responsible for integrating community organising practices into our missional approach and supporting others as they seek to do the same.

This is an exciting opportunity to bring your passion for social justice, and teamwork, organising and leadership development skills and experience to a role that will support economically deprived communities in working for the common good. 

The new role of Community Organiser: Community of St Paulinus at Sheffield Cathedral plays a key role in establishing the Cathedral as a resourcing church, partnering with parishes in the inclusive catholic tradition and embedding community organising principles across our parish partnerships and the Cathedral itself. Community organising is not simply a method but a core discipline in this initiative — shaping how relationships are built, leaders are developed, and action is taken for the common good. Through this approach, the Cathedral and its partners will contribute to the founding of Sheffield Citizens and work collaboratively for justice and human flourishing across the region. At the heart of the resourcing project will be a new non-residential mission community called the Community of St Paulinus (CsP). Although based at the Cathedral, notably in the rhythm of prayer, the CsP will be deployed in contextual mission with parish partners. Working closely with the Prior and Sub-Prior, the community organiser will be responsible for integrating community organising practices into our missional approach and supporting others as they seek to do the same. 

The Community Organiser will work with the CsP and the Project Resource Team - an agile group comprising a Project Manager, Fundraiser and Digital Evangelist - to provide practical and strategic support for missioners and parish partners engaged in parish revitalisation and the planting of new worshipping communities. 

This is an incredibly exciting time to join a newly forming team passionate about renewal in sacramental parish life, local community building and broad-based efforts to foster justice in the neighborhood and region. This job description, together with the CsP explainer document, contains all you need to know about the role and how to apply for it.

Location: Contracted to our Peterborough office with the flexibility for hybrid working
Salary: £43,000 - £48,000 depending on experience
Contract Type: Permanent
Hours: Full time: 37.5 hours per week
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.

Closing date: Sunday 16 November 2025

Preliminary telephone interviews will be held on 18 and 19 November 2025

In-person interviews will be held in Peterborough week commencing 24 November 2025

No agencies please

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.

We are recruiting a research operations lead who will lead our grant funding programmes, with responsibility for the smooth running and delivery of grant rounds and all operational aspects of the research award process. The postholder will also oversee the day-to-day management of our expanding research portfolio, ensuring processes are efficient, accurate and delivered on time.

You will have experience of working within a grant funding environment and a clear understanding of the end-to-end processes that underpin it. This includes planning and delivering funding rounds, managing application and review systems, issuing and monitoring awards, and ensuring compliance with organisational policies and governance requirements. You will be comfortable balancing accuracy with efficiency, maintaining high standards of service to applicants and award holders, and supporting your team to deliver consistently reliable processes.

We are also seeking a confident, experienced professional with a strong background in operational programme delivery and a proven track record as an effective line manager. You will thrive on leading people: supporting staff development, providing clear direction and creating a positive, collaborative team culture. Your ability to motivate and support others will be central to this role: you will set clear objectives, manage performance fairly and consistently, and encourage professional growth across the team.

With enthusiasm and passion for the mission of Kidney Research UK, you will bring excellent organisational and administration skills, attention to detail and the ability to manage multiple priorities at once. You will be confident and assertive, able to make sound decisions, delegate effectively and keep processes moving at pace. Strong communication skills (written, verbal and interpersonal) will enable you to work well across teams, build productive relationships with colleagues, and liaise effectively with external stakeholders.

If you are interested in the position, please complete the online application form and submit together with your CV.

We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

About Kidney Research UK:

Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.

At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.

Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.
Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.

Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.

You may also have experience in the following: Research Operations, Grant Funding Management, Research Grant Programmes, Research Administration, Grant Application Process, Peer Review Management, Funding Rounds, Grant Compliance, Research Governance, Portfolio Management, Research Projects, End-to-End Grant Process, Operational Delivery, Research Strategy Implementation, Charity, Charities, Third Sector, Not for Profit, NFP, etc.

REF-224 661

Alumni Engagement Assistant (2 posts)

Goldsmiths, University of London is recruiting two posts:

• Full-time Alumni Engagement Assistant (35 hours/week) 
• Part-time Alumni Engagement Assistant (14 hours/week)

Please state clearly in your application whether you are applying for the full-time or part-time post.

What makes Goldsmiths unique?

Goldsmiths is a world-renowned university that has a reputation for rigorous and innovative academic work; creativity has long been our hallmark. Academic excellence and imaginative course content combine to make a place where creative minds can thrive.

About the Department

The Development and Alumni Office is a small, dynamic team responsible for building a culture of support for Goldsmiths, whether that is through philanthropy, volunteering or advocacy. Our fundraising activities support highly impactful projects that change lives and even save lives, and that reflect Goldsmiths' values of civic engagement, social inclusion and educational excellence. The Alumni Engagement and Alumni Giving programmes aim to build relationships that inspire alumni, colleagues and friends to support Goldsmiths through volunteering, donations and gifts in Wills.

About the Role

Goldsmiths has an alumni community of 93,500 former students and staff in 160 countries around the world, who offer a unique set of skills and experience. This vital role at Goldsmiths will assist the Alumni Engagement and Alumni Giving team with building and maintaining relationships with alumni through impactful communications, volunteering, events and giving initiatives, which seek the engagement and support of our alumni community.

About the Candidate

We are looking to recruit two exceptional candidates to the role of Alumni Engagement Assistant. This vital role will be the first point of contact for alumni, as well as having responsibility for alumni communications, engaging alumni with volunteering, and assisting with events.

The role would suit a highly creative individual with the ability to write compelling copy for external audiences, build strong relationships with a diverse range of individuals internal and external to the organisation, and with good initiative and problem-solving skills. You will bring relevant work experience or volunteering experience, which may be from the Higher Education or Not for Profit sector, or from a communications or customer service role.

The role offers an attractive range of responsibilities and learning and career development opportunities for an individual who is looking to develop their career in a successful team.

The Talent Set are proud to be partnering with Christian Aid to recruit this pivotal role as part of their ongoing transformation to become a 'digital first' organisation. 

Role: Web Optimisation Manager

What’s on offer:

Salary:London £48,937. Cardiff/ Warrington/ Edinburgh £44,056
Location: London, Cardiff, Warrington or Edinburgh 
Pattern: Hybrid 2 days/week 
Permanent: full-time with flexible hours

The role:

• Drive the strategic development of Christian Aid’s digital ecosystem, ensuring alignment with the organisation’s values and overarching goals.
• Develop and implement a robust search engine optimisation (SEO) and link-building strategy to improve website health, attract relevant traffic, and support user acquisition targets.
• Deliver key digital projects focused on enhancing campaign effectiveness and maximising income and impact, including:
  • Technical SEO
  • Site audits
  • Keyword research and analysis
  • Competitor and backlink analysis
• Collaborate with the Senior Digital Content Editor to implement the digital content strategy across Christian Aid’s digital channels—including social media—to maximise reach, engagement, and income.
• Work cross-functionally with other teams to execute the digital ecosystem content roadmap, ensuring all content is user-focused and impact-driven.
• Define and brief content requirements that support SEO and conversion rate optimisation (CRO) efforts, enabling data-informed and impactful decisions.
• Lead the organisation’s tag management strategy and implementation, including:
  • Tag structure and tools
  • Server-side tagging
  • Integration with the customer data platform (CDP)
  • Ensuring all tracking functionality is accurate and effective

About you:

• Completed training in Google Analytics 4 (GA4), user experience (UX), search engine optimisation (SEO), and other key digital disciplines.
• Proven ability to lead, coach, and inspire high-performing teams across content management and social media.
• Advanced expertise in technical SEO, including:
  • On-page and off-page optimisation
  • Technical SEO best practices
  • Successful implementation of link-building strategies
• Highly proficient in digital analytics and performance tools, including:
  • Google Analytics 4 (GA4)
  • SEMrush (or equivalent platforms)
  • Google Tag Manager
  • Hotjar and ContentSquare
  • Power BI and Looker Studio
• Experienced in managing external suppliers and partners across digital platforms and tools.
• Skilled in content management systems (CMS), particularly Drupal, with working knowledge of HTML and CSS.
• Strong ability to produce clear, insight-driven digital performance reports using data from:
  • GA4
  • Social media insights
  • META platforms
  • Other performance tools
    to optimise fundraising, marketing, and conversion strategies.

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

*Please note, all 3rd party agencies speculative CVs and direct will be forwarded onto The Talent Set*

1st stage Interviews to be held via Teams on Wednesday 8th October, with 2nd stage being held on Tuesday 21st October (likely to be in person at their Waterloo office).

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

We’re seeking to recruit to two maternity cover posts at City of Sanctuary Sheffield – a ‘Welcoming Spaces Manager – Maternity Cover’ and ‘Volunteer Coordinator – Maternity Cover’ (covered in separate job adverts).  We welcome applications from individuals for one or both of the roles and are prepared to offer flexible working hours for the right candidate(s). 

Please state in your application which post you would like to be considered for or whether you would like to be considered for both posts.  If you would like to be considered for both posts please only apply for one post but state in your application that you would like to be considered for both.

Post 1 – Welcoming Spaces Manager – Maternity Cover

In this post you will manage and develop The Sanctuary and support the running of The Drop-In – two vital welcoming spaces for refugees and asylum seekers in Sheffield and those working in solidarity with them.  This role is a maternity cover for the current post holder. 

• Reports to: Director  

• Responsible for: Drop-In Manager; Team of volunteers  

• Period of Contract: This is a temporary contract covering maternity leave for a duration of 9 months with the possibility of a 3 month extension  

• Hours of work: Part time – 0.8 FTE (28 hours a week, 35 hours full time)  

• Pay Band: B  

• Pay scale: £31,322 per annum (0.8 FTE); (£39,152 1.0 FTE)  

• Pension: 8%  

• Based: Sheffield City Centre  

• Holiday: 20.8 days per year, plus public holidays 

Post 2 – Volunteer Coordinator – Maternity Cover 

See other job advert.

To Apply  

To apply, please write a covering letter (no more than 2 pages long).  In this letter:

• Say why you are applying for the job.

• Tell us how you meet the job requirements detailed in the person specification that we are considering at the application stage. Give practical examples of what you have done that meets each requirement.

If applying for both roles please write one cover letter that speaks to the job requirements of both roles, many of which overlap. 

In addition, please include the following:

• A brief summary of the work and volunteering you have done or a short CV.

• Name, phone number and email addresses of two references, at least one of whom can comment on recent work or volunteer experience.

A free preparation session will be run by the New Beginnings team at Voluntary Action Sheffield.  This will be open to anyone applying for the role to learn a bit more about the job and get support with their application.  This session will be at 4pm on Tuesday 14th October at The Sanctuary, Chapel Walk, S1 2PD. 

Closing date for applications is 5pm on Sunday 2nd November

ROLE

Head of Services

REPORTING TO

Director of Frontline Services

PURPOSE OF POSITION

This is a critical operational leadership role that is responsible for the operation of the
organisation’s supported accommodation services.

Providing operational leadership to team managers and ensuring compliance with
organisational, contractual, local authority and legal regulations and the quality of
services is pushed to the highest possible standards; ensuring excellent outcomes for
residents and a positive and high performing working environment for teams.

This role will also be accountable for the development of excellent relationships with
external partners, commissioners, and other key stakeholders for support services in
the organisation.

You will be a key member of the charity's Extended Leadership team

RESPONSIBILITIES & ACCOUNTABILITIES

Service Delivery

• Lead in setting organisational standards and performance targets across the
support and resident services teams that reflect contractual requirements and
organisational standards.
• Actively promote and develop person centred practices based on a trauma
informed approach and psychologically informed environment to working with
residents with high support needs and challenging behaviour.
• Be accountable for the operational performance of the services, allocating
resources strategically to ensure that key performance indicators are achieved
and that action plans are in place where required to improve service
performance.
• Remodelling to promote accountability and co-production approaches with
residents.
• Work with the Head of Building & Facilities to ensure your teams put health &
safety procedures into practice to create a safe environment for our residents
and staff. Contribute, and when required, lead on the formation and review of
policies and procedures.

• Contribute to the Frontline Service’s Management On Call rota, providing
support to frontline services outside of office hours

Stakeholder Management

• Build strong relationships with Commissioners and regulatory bodies to enable
the service to meet contractual and regulatory KPI's and requirements.
• Submit management information on a monthly and quarterly basis and produce
other statistics and data as directed by the Director of Frontline Services.
• Responsible for effective liaison with outside agencies including the police, social
services and other statutory and voluntary agencies and delegating this work
where appropriate.
• Represent the organisation externally at forums, conferences and meetings.
• Contribute to the wider management team in frontline services to ensure good
communication, coordination and consistency of practice, approach and
development across the Directorate.

Business Planning and Project Management
• Drive business planning activities within contracts, ensuring relevant and
challenging objective setting and ongoing performance tracking, developing
turn around action plans as may be necessary
• Where agreed, project manage new services or service developments.
• Working closely with Finance Department to set, manage and monitor allocated
budgets for income and expenditure for support and resident services and to
ensure that teams meet performance targets.
• To ensure that financial procedures are maintained at all times in accordance
with organisational policies and procedures.

Managing and Developing People
• Take a leading role in developing a positive, values-based organisational
culture, in line with the charity's Your Place Way approach
• Developing performance targets and quality control measures for teams, and
monitoring performance to ensure that these are met.
• Supporting managers and teams by setting clear objectives and holding
individual supervisions regularly.
• Ensuring good communication across teams by holding team meetings
regularly, and additional briefings as necessary.
• Inducting new managers and planning the continuous professional development
of existing managers through annual appraisals.
• Managing the workload of teams to ensure that adequate cover is provided at
all times.

Safeguarding
• Act as Safeguarding Lead for the organisation
• To actively promote an open and accountable approach across the
organisation as a whole that ensures the organisation meets our legal duties,
keeps our policies up to date, and puts our residents' best interests at the
forefront.

Intensive Housing Management
• Ensure that our landlord responsibilities are delivered in a person-centred way
and in line with our regulatory and legal responsibilities
• Oversee the creation of a welcoming, safe and inclusive environment across all
our services that is responsive to resident needs.
• Develop standards and practice that provide clear evidence-based reporting to
meet regulatory compliance

General
• To attend meetings internally as and when necessary, for example, Directorate,
Management and planning meetings.
• To undertake such other duties within the competence of the post holder which
may be required from time to time.

PERSON SPECIFICATION

Ideal attributes for meeting the needs of position and being an effective member of
the wider Your Place team.

Essential Criteria 

Experience
• Strong background in leading and delivering supported accommodation
services
• Extensive experience working with rough sleeping and other homelessness
services
• Experience leading and delivering intensive housing management
responsibilities
• Experience of case management and delivering best practice around; needs
assessments, high quality personalised support or advice services to vulnerable
adults, including people with high support needs
• Experience of contract management with stakeholders
• Experience of project management and mobilisation of new services or
developing existing services
Skills & knowledge
• Knowledge and understanding of the housing and support needs of single
people who experience homelessness and rough sleeping, the benefit of move
on and the ability to translate knowledge into good practice.
• Knowledge of the commercial and regulatory requirements of supported
housing.
• CIH Level 5 qualification
Abilities
• Ability to interact at senior, strategic level with external stakeholders.
• Ability to work in a fast paced, high pressured environment, with multiple
competing priorities and to quickly adapt to new situations.
• Ability to network, liaise, negotiating and influence effectively with outside
agencies.
• Ability to undertake budget management, produce financial reports and
collate and interpret financial and statistical information.
Personal qualities
• Demonstrates a commitment to the mission of Your Place.
• Self-sufficient and highly organised with the ability to accomplish goals
according to deadlines, and a flexibility to juggle a variety of tasks.
• Excellent organisational skills.
• Strong communication and negotiation skills.
• Strong sense of responsibility and accountability.
• Awareness of own training and support needs.
• Ability to collaborate with colleagues across teams and functions
• Commitment to the values of inclusion and belonging

Desirable criteria
• Educated to degree level or equivalent in adult social care or leadership and
management.

Before starting this position, you’ll need to undergo a criminal record check by the
Disclosure and Barring Service. You must be entitled to work in the UK.

Interview date: week commencing 10 November 2025

Head of Individual Giving

We’re looking for an experienced and creative Head of Individual Giving to lead and grow our individual giving programme.

About the Role

Reporting directly to the Chief Executive Officer, you’ll shape and deliver our individual giving strategy, overseeing the recruitment, retention and development of individual supporters. You’ll lead on our major appeals, including an annual national campaign to Catholic parishes across the UK.

You’ll also play a key role in developing new fundraising products, optimising donor journeys, and ensuring our CRM and data systems support excellent stewardship and insight-driven decision making. This is a senior position with significant scope to shape the programme and make your mark.

About You

We’re looking for a confident and strategic fundraiser with a strong grasp of individual giving and a collaborative approach. You’ll bring:

• Proven experience delivering successful individual giving or direct marketing campaigns in the charity sector
• Strong skills in supporter stewardship and donor retention
• Experience of managing budgets, teams and external suppliers
• A creative, data-driven approach to growing income
• Excellent communication skills

We’re looking for three Parent Programme Officers to help deliver the Stregthening Families, Stregthening Communities parenting programme with integrity and care as part of a new project funded by the Youth Endowment Fund.

You’ll build trusted relationships with families, co-facilitators, peer researchers, colleagues and referral partners, ensuring the programme is safe, effective and engaging. You’ll support research and evaluation, maintain robust systems and make sure our work is informed by evidence and grounded in lived experience. 

We’re keen to work with experienced practitioners in the Strengthening Families, Strengthening Communities (SFSC)  model, or people that are familiar with it and have extensive expertise with other group parenting programmes. 

You will be an organised and confident communicator who values openness and collaboration. You’ll bring experience in partnership working, programme delivery and safeguarding, with the ability to build rapport and manage sensitive situations with professionalism. 

If you share our belief that building trusted relationships and honest partnerships can transform outcomes for young people and families, we’d love to hear from you.

This is a fantastic opportunity to develop your skills and be part of a collaborative, supportive team committed to tackling racial inequality. 

Funded by the Youth Endowment Fund, our intervention and research project, SFSC: Safer Lives, works to prevent offending and reduce youth violence by strengthening family relationships, increasing parental confidence, and promoting young people’s self-discipline, social skills and self-esteem.

The SFSC: Safer Lives programme  builds on the ground-breaking work of the Strengthening Families, Strengthening Communities inclusive parenting programme, which has demonstrated how parenting support can be provided effectively to minoritised and marginalised families.

Job Title: Fostering Registered Area Manager

Salary: £54,702 per annum (increasing to £60,780 in 18 months) + £750 Homeworking Allowance per annum + £1,500 Out of Hours Allowance per annum

Hours: 35 Hours per week 

Contract: Permanent Role

Location: Homebased with travel required around East Midlands regions (Derbyshire, Cambridgeshire, Northamptonshire, Nottinghamshire & Peterborough)

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.

As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.

In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results, and a top 25 mid-sized company to work with across the whole of the UK.   97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they “ love working for TACT”.

The East Midlands service has been rated as ‘Outstanding’ by Ofsted and the successful candidate will need to continue to prioritise trauma informed and therapeutic methodologies and actively support/encourage diversity and inclusion within all aspects of the role alongside contributing to the provision of services for to our families across the East Midlands region.

This role will report directly to the Operational Director of Children's Services and is non-case holding role, however, there may be the need to occasionally cover casework due to staff sickness or leave.

In this role you will be responsible for the smooth running of a staff team of Deputy Area Managers, Social Workers, Family Finders, Recruitment Managers & Officers, Consultants, Panel Members, Administration Team and Children’s and Young People's Resource Workers. 

The main role requirements for the Fostering Registered Area Manager role includes:

• A Level 5 Management Qualification (or a willingness to enrol on such a course within 6 months of appointment and to complete within 3 years)
• A minimum of 3 - 5 years post qualifying experience in fostering or in other childcare settings
• A proven track record in working with and on behalf of children, respecting and maintaining their individuality and promoting their positive development
• Experience of managing a diverse and experienced team, ideally remotely
• Experience of group work and/or delivery of training
• Up to date knowledge of relevant legislation including the Fostering National Minimum Standards and Fostering regulations
• Ability to prioritise, plan and self-organise efficiently
• Excellent communication skills and ability to use IT effectively, including participating in virtual meetings and webinars.
• Ensuring regulatory compliance including service monitoring
• Responsible for the safeguarding of children and young people
• Taking part in the out-of-hours rota.
• Delivery of the Service Operational Plan which will include the management of budget and contracts
• Being a Panel Advisor

If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT apply now.

 TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus 8 annual bank holidays.
• Progression to salary target rate upon completion of 18 months service.
• 45p per mile for business travel.
• Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
• Family friendly policies.
• Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
• HelpHand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
• An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
• Menopause Policy and free Menopause Clinician Appointments.
• Stakeholder Pension Scheme (salary sacrifice).
• Fantastic learning and development opportunities for all roles.

The Fostering Registered Manager will be located in the East Midlands area, and travel across the region will be required along with to travel to face-to-face meetings at least once a month and on other occasions for training and team wellbeing events

An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.

Closing Date: Monday, 17th November 2025

Interviews:  Wednesday, 26th November 2025 via Teams

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.

TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.

Job Title: Head of Operations
Location: Nottingham (hybrid working considered)
Salary: Starting salary £40,000 per annum
Hours: Full-time (35 hours per week)
Reports to: Chief Executive Officer (CEO)
Contract: Permanent

Role Purpose
The Head of Operations will be a key member of the leadership team, supporting the CEO to deliver the charity’s strategic ambitions and ensure operational and organisational excellence. You will provide senior oversight of governance, compliance, quality and impact, facilities management, safeguarding, equality, diversity and inclusion (EDI), and staff development. You will lead by example, embedding strong values, high standards, and a culture of care, accountability, and inclusion, ensuring that the charity’s people, systems, and structures enable us to deliver outstanding experiences for the children and families we serve.

Key Responsibilities

Strategic and Operational Leadership

• Work closely with the CEO to translate the charity’s strategic objectives into clear operational priorities, annual plans, and measurable outcomes.
• Provide senior leadership across all operational areas, ensuring efficiency, quality, and continuous improvement in delivery and support functions.
• Act as a trusted advisor to the CEO and Board, providing insight, challenge, and strategic support to inform key decisions.
• Lead cross-departmental initiatives that enhance collaboration, strengthen impact, and promote innovation in how the charity operates.
• Deputise for the CEO as required, representing the charity with professionalism and integrity at internal and external meetings.
• Budget Management and effective delegation

Governance, Compliance and Risk

• Ensure effective governance systems are in place to support transparent, compliant, and ethical operations.
• Oversee the development, review, and implementation of policies, ensuring they are current, accessible, and aligned with best practice and statutory requirements.
• Manage the charity’s risk register and ensure robust processes are in place for monitoring, reporting, and mitigating organisational risks.
• Support the CEO and Board of Trustees in meeting their regulatory duties under charity law, data protection, health and safety, and safeguarding legislation.

Quality, Impact and Continuous Improvement

• Develop and embed a charity-wide impact and evaluation framework to measure the effectiveness and reach of our work.
• Work with programme teams to collect, analyse, and present data that demonstrates the difference our wishes make to children and families.
• Lead on internal reporting and contribute to external reporting for supporters, partners, and stakeholders.
• Promote a culture of reflection and learning, where insight and evidence drive improvement and innovation.
• Ensure quality assurance processes are in place and regularly reviewed to maintain high standards in service delivery and support functions.

Safeguarding and Equality, Diversity and Inclusion (EDI)

• Serve as the charity’s Designated Safeguarding Lead (or in a senior safeguarding capacity), ensuring safeguarding remains at the heart of our culture and practice.
• Oversee the implementation, review, and training of safeguarding policies and procedures across all regions and activities.
• Ensure all staff, volunteers, and trustees understand their safeguarding responsibilities and are supported to uphold them.
• Champion EDI by embedding inclusive values and practices across all areas of work, from recruitment and training to programme design and delivery.
• Lead initiatives that promote diversity, equity, and belonging, ensuring our charity reflects and respects the communities we serve.

Facilities and Resources Management

• Lead the management of the charity’s premises, ensuring a safe, welcoming, and compliant environment for staff, volunteers, and visitors.
• Oversee maintenance schedules, and health and safety procedures to ensure best value and operational reliability.
• Support the implementation of sustainability initiatives, reducing the charity’s environmental footprint through efficient resource management.
• Ensure all operational processes, systems, and IT infrastructure support effective communication and data integrity across the organisation.

People and Organisational Development

• Support the CEO to embed a positive and people-focused culture that prioritises wellbeing, development, and performance.
• Support line managers in creating clear objectives, strong team engagement, and opportunities for growth and progression.
• Oversee recruitment, induction, performance management, and learning and development frameworks to build a capable, motivated workforce.
• Implement initiatives to strengthen leadership capability, staff resilience, and cross-team collaboration.
• Promote a values-led culture of inclusion, recognition, and mutual respect, where every individual feels empowered and valued.

Person Specification

Essential Experience and Skills

• Proven experience in a senior management, operations, governance, or organisational development role within the charity or not-for-profit sector.
• Strong understanding of charity governance, compliance, and risk management.
• Experience developing and embedding impact measurement and evaluation systems.
• Proven track record of leading and developing teams, fostering professional growth, and driving organisational culture change.
• In-depth knowledge of safeguarding legislation and best practice in children’s or vulnerable persons’ settings.
• Demonstrable commitment to equality, diversity, and inclusion, with the ability to translate principles into practice.
• Excellent organisational, communication, and influencing skills, with the ability to manage complex priorities and deliver results.
• Managing restricted and unrestricted funding and budgets.

Desirable

• Experience within a children’s charity or health-related setting.
• Familiarity with Charity Commission reporting, GDPR, and ISO, Fundraising regulator style quality frameworks.
• Experience managing facilities, health and safety compliance, and contractors.

The key aspects of this important new role are supporting membership, championing communications and impact, and overseeing youth engagement, which you will lead on at an organisational level, working closely with senior colleagues.

As a membership organisation, the role of Head of Membership & Impact is crucial to the core mission of our charity, and forms part of our core team, working closely with both our CEO and Head of Partnerships & Grants, with support from your line reports.

Membership: You will oversee our membership process of our 170 members, from new joiners to member training and networking provision. The responsibilities of membership are varied, but include

• Ensuring a rigorous membership onboarding, survey and renewal process
• Designing and facilitating a comprehensive membership and events offer that meets members’ needs and fulfills our commitments from funders;
• Maintaining strong direct relationships with members, and overseeing the work with supplementary schools  

Impact & Communications: You will lead YCF’s impactful communications and reporting. Responsibility areas will include:

• Overseeing YCF’s collection and effective use of our CRM and data, including about members
• Developing and writing effective and impactful reporting and storytelling of YCF’s work
• Embedding effective communications across YCF’s team
• Overseeing YCF’s online presence, including social media and our website

Youth engagement: Finally, you will oversee YCF’s youth engagement, via the following areas:

• Overseeing the delivery of our Young Ambassadors programme, in coordination with a leading youth social action provider, in line with best practice
• Facilitate and develop impactful opportunities for young Camdeners to have a say in decisions that impact them

You will also be a key leader at YCF and a core member of the SMT, managing two part-time staff members. You will champion the areas of membership, impact and communications and youth engagement across YCF and with external stakeholders. You will be called upon to represent the organisation in key spaces, including with Camden Council, key funders, and elsewhere.  

This post is subject to satisfactory Enhanced DBS check. The successful candidate must have the right to work in the UK.

About YCF

Young Camden Foundation is a registered charity, established in 2017. YCF is supported by a number of important stakeholders, including the John Lyons’ Charity, corporate partners and Camden Council, and is a proud member of the national Young People’s Foundation Trust. YCF works on behalf of our 170+ Camden members, who serve thousands of children and young people across our borough, working regularly with all local stakeholders, from local MPs to community leaders.

Under our new strategy for 2025-28, A Stronger Camden for Young People, we are clear on our strategic objectives for the next three years. Led by our CEO Daisy Srblin, and Chaired by Martin Pratt CBE, our small but mighty team punches above its weight in our borough, supporting our members and the children and young people they serve across our borough.

Essential and desirable criteria

The essential criteria we are looking for are as follows:

• Excellent communication skills, both written and verbal, with experience of report writing
• Confidence and experience in handling data, and generating reports from data
• Experience of using Salesforce, Mailchimp / similar CRM effectively
• Exceptional organizational skills, with the ability to successful manage a busy and diverse workload
• Experience generating and leading on social media / website content
• A commitment to the core values of YCF’s work: collaboration, community, equality and sustainability
• A collaborative approach to work
• Educated to degree level or equivalent experience

It would also be desirable, but not essential, if the candidate has:

• Previous experience working with voluntary and community groups and/or public sector organisations
• Experience working with young people
• Line management experience
• Understanding / professional or lived experience of the lived context of Camden
• Experience planning, facilitating and delivering events
• Experience of design software, such as Canva

We know that skills and experiences come in different forms, so if you’ve got a range of our essential criteria, and a willingness to learn, there are training and education opportunities at YCF to train you up in post.

Please review the attached Job Description for full details of this role and its responsibilities. 

What we offer

We firmly believe you’ll be working in one of the best teams in the sector, with a collaborative and supportive culture. But you’ll also benefit from:

• 25 days of annual leave per year
• In addition, your birthday off as paid leave, and office closure between Christmas and New Year
• Access to our Employee Assistance Programme 360 Wellbeing, including free in-person counselling sessions and 24/7 online and telephone GP
• Training and development opportunities throughout the year
• Free gym access and access to free creative and fitness classes as part of our Labs membership
• Access to unlimited tea, coffee, biscuits and fruit each day, and access to on-site showers
• Discount on food and drink in Camden Stables Market

Please click 'Apply now' for details regarding application for this role.