Project manager jobs in bermondsey, greater london

This assignment will be fulfilled at 30 hours per week across Monday–Thursday. The successful applicant will be required to visit the charity's Twickenham office at a minimum of once per week.

Fowler’s Syndrome UK (FSUK) is the only charity in the world dedicated to women (and afab) with Fowler’s Syndrome or Chronic Idiopathic Urinary Retention; a life-changing and poorly understood bladder condition that causes full or partial urinary retention.

The CEO is looking to appoint a highly organised, pragmatic, and detail-focused professional to deliver executive, project and governance support on an initial fixed-term contract of 1 year.

In this vital role, you will harness your initiative as you provide proactive PA support to the CEO and Chairs of the medical and trustee boards, while delivering project and event coordination across FSUK’s core programmes.

Excitingly, alongside executive and governance administration and support and ensuring that the charity maintains the highest standards of compliance and record-keeping, you will also be responsible for project management of two major initiatives such as FSUK’s flagship CURATE consensus project, alongside their annual two-day conference. From coordinating clinicians and steering groups, to managing logistics, guest travel, supplier liaison, and on-the-day delivery, you’ll ensure these complex projects run efficiently. You will also assist with grant applications, research activity, and the production of project trackers and reports.

Are you inspired by the prospect of coordinating projects and events, and do you flourish when responsible for a broad portfolio of work?

Being exceptionally well-organised, confident in managing multiple priorities, and able to communicate professionally with a wide range of stakeholders is crucial for the success of this post. You’ll need to have excellent project management, written skills, proficiency in MS Office, and the discretion to handle sensitive information. Experience with grant applications, safeguarding, or working in a charity, healthcare, or academic setting would be advantageous, though not essential.

Lived experience of Fowler’s Syndrome is not essential but would be a welcome bonus!

If you’re eager to play a vital role in nurturing FSUK’s patient community, enhancing the digital presence of a growing charity that ensures women living with Fowler’s Syndrome feel supported and connected, we’d love to hear from you.

Fowler’s Syndrome UK welcomes applications from people of all backgrounds and especially anyone with lived experience of FS. We actively encourage interest from racially and culturally minoritised individuals, those who are neurodivergent, part of the LGBTQIA+ community, or living with a disability.

Please get in touch if you would like to talk to us about any support that you may need in completing an application.

The Benefits Service within South East London Mind is a well-established offer of support to clients who need to access welfare benefits they are entitled to receive. The service currently provides casework support for people who need to challenge benefits decisions across the three boroughs of Bromley, Lewisham and Greenwich. There is also a cross-area team of volunteers who assist with form filling and all aspects of the assessment process.

We are looking for a Benefits Service Manager with significant experience of working within welfare benefits. You will have a good understanding of the needs of people with mental health problems and the links with welfare issues. You will take responsibility for the quality of support the team deliver to ensure it is robust and accountable. We hope to be able to extend our offer of support in the future so it will be important you have an interest in developing the service.

Applicants should have previous experience of thinking strategically to develop a service and of managing a team to deliver the support. An ability to work independently but collaboratively, to be proactive and show initiative is essential for this role.  

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 28th September (11:59pm)

Likely interview date: Friday 10th October

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Grants operations and data manager

Salary - £54,963 - £64,124 pro rata
Hours - Full-time / part-time (from 0.6FTE)
Benefits - Excellent package including 27 days annual leave + bank holidays

We believe that people’s sight matters and wish to strengthen our committed and passionate team by appointing a grants operations and data manager to join our grants and research team.

The grants operations and data manager is a newly created role, within Moorfields Eye Charity's grants and research team, to support, manage and develop grant funding operations. This is a really exciting time to join the team as this position will play a key role in the ongoing optimisation of the teams grants management system (Flexigrant, implemented 2024) and also the underpinning funding operations to support the delivery of our first grants strategy, due to be launched in early 2026.

We have ambitious plans. We have put into action a five-year business plan that is supporting our growth from raising and funding around £6 million annually to becoming a £10 million a year charity.

This is an exciting opportunity for the grants operations and data manager to bring passion and experience to our dedicated team, ensuring we have robust and effective processes to select and award the most impactful projects and programmes, and enable the monitoring of outputs, outcomes and impact.

Experience in grants management is essential and the successful candidate will be able to think creatively, plan, solve problems, and make effective decisions in a fast-paced environment.

About the role

You will be joining a supportive grants and research team who are committed to ensuring the charity has robust grant making mechanisms to determine best use of charitable funding together with monitoring and evaluating projects and programmes. 

You will be involved in optimising the grants management system and funding processes, driving effective data collection and reporting, and corresponding work-flows. The role is highly collaborative, requiring you to develop professional working relationships with stakeholders at various levels. It will suit a candidate who is dynamic and ambitious, confident delivering change, and in taking initiative.

About you

You will have an established track record in grant-making, ideally in a health or medical research charity. You will have experience in the full life-cyle of grants management and the delivery of grant-making programmes, working with complex data and databases. You will also have a keen interest in improving operational processes and developing/analysing reports for data driven grant making activities and showcasing the impact of funding.

You will be an effective communicator, able to build confident working relationships at all levels. You will bring strong interpersonal skills along with the ability to work collaboratively and to influence, lead others in matrix style working.

To apply

Your application should include your CV and your cover letter response (up to 500 words each) to the following questions:

› What attracts you to this role and Moorfields Eye Charity?
› How your experience applies to this role?

If you think you could do the role, but don’t have all the desirable experience, we would still welcome an application from you.

The closing date for applications is 16 September 2025.
Interviews are expected to be week commencing, 29 September 2025.

About the role:

At Single Homeless Project (SHP), we believe lasting change is possible, and as a Project Worker in our Services in Camden, you will be at the heart of making that change happen. You will work closely with people facing multiple challenges – from mental and physical health issues to substance use, histories of trauma and offending behaviour – offering the kind of personalised, holistic support that helps them take control of their futures. Grounded in a Biopsychosocial model and a Psychologically Informed Environment, you will create safe, supportive spaces where recovery, resilience and new possibilities can take root.

No two days in this role are the same. You might be developing tailored support plans, facilitating group activities, or building the skills and confidence that enable clients to strengthen relationships, expand their social networks and take steps towards independence. You will champion harm minimisation and recovery, while also working alongside a range of professionals to ensure that care is truly integrated and responsive to each individual. Every interaction offers the chance to influence positive change, not only for the clients you support but for the wider communities they are part of.

Joining SHP is more than just taking on a role – it’s stepping into a career where your growth is as important as the progress you help others achieve. We are committed to developing our staff, equipping you with the skills and opportunities to advance while making a meaningful impact on the lives of Londoners experiencing homelessness. Here, your commitment and resilience will not only shape futures but also strengthen an organisation that is determined to end homelessness for good.

About you:

• You have experience supporting people facing multiple challenges, such as substance use, mental health issues, trauma, or offending histories.
• You can carry out assessments, create support plans and manage a caseload in a way that is tailored to each individual.
• You understand the barriers that can prevent people from moving towards independence and have the skills to help them overcome these.
• You stay calm and effective in a crisis, with the confidence to respond to difficult situations safely and constructively.
• You believe in people’s strengths and potential, and ideally have experience working within a Psychologically Informed Environment.
• You are organised, able to manage your time well and can balance independent working with being a supportive team member.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

If you are passionate about supporting people with complex needs and want to work for a charity that’s leading the way in homelessness prevention, apply today!

Important info:

Closing date: Sunday 21st September at midnight

Interview date: Wednesday 1st and Thursday 2nd October online via Microsoft Teams

This post will require an Enhanced DBS check to be processed for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

Harris Hill is working with a London based charity, to aid their search for an interim Business Development Manager, 3 to 4 days per week, for up to 6 months, and potentially up to 12.

This role is being advertised as either a fixed term contract, directly employed by the client at £43k pro rota, or as a freelancer, billing the client directly at £218.80 per day. The freelancer will likely be for a 3 day week, and the term of the role might vary. The role is hybrid based with 2 days per month in the London office.

Reporting to the Head of Partnerships and Development, the Business Development Manager, you will help drive new business, and support/ manage new projects as they secure work.

Duties:

Lead the tendering process, from managing tender portals through submission.
Writing and submitting of new bids, with support from SMT.
Work with Head of Partnerships and Development and Programme Director to build a wider network of partners to capitalise on new opportunities.
Attend engagement events for upcoming bids and feedback relevant information.
Build relationships with potential partners and funders to establish long-term pipeline of new income opportunities.
Research and identify grant giving organisations and opportunities.

Maintain the pipeline of new business on Salesforce.
Robust planning and oversight of new work and reporting on this work to the Business Development Group.
Take lead of mobilisation period of new projects into the organisation;  ensuring good internal comms and engagement to colleagues bringing them understanding of the new work.
Project management support for new work, ensuring clear projects are created for new work and that the necessary staff have capacity to deliver on the agreed outcomes.

Experience:

Experience in stakeholder management and relationship building
Managing and supporting multiple projects at the same time and managing priorities cross-team and cross-project, including mobilisation of new business and contracts
Setting up processes and procedures to improve project efficiency and effectiveness
Experience of leading tender submissions and bid writing.

Harris Hill has a full and extensive JD, so if you are interested in finding out more about this opportunity, please apply for more information.

Hybrid working with regular travel to our London Bridge Office

What the job involves

We're on the lookout for a motivated Direct Marketing professional to bring their skills to our Individual Giving Team, with a focus on retention campaigns.

Direct Marketing plays an important role in the Charity’s fundraising and overall corporate strategy. We’re looking for a confident and proactive fundraiser to take responsibility for the delivery and ongoing development of our current retention programme.

You’ll deliver timely, targeted, relevant communications to our warm audiences; newly recruited and existing cash supporters and regular givers with the aim of strengthening loyalty and increasing their lifetime value.

With internal and external stakeholders, you’ll project manage existing direct marketing campaigns in the form of direct mail appeals, emails, telemarketing and occasional stewardship events. You’ll consistently analyse KPIs and make evidence-based decisions to help assist with growing the programme and delivering our overall financial target.

What we want from you

Aside from excellent knowledge and experience of working in a direct marketing environment, which includes developing and implementing retention focused direct marketing campaigns, you’ll also have a range of channel experience and marketing knowledge.

You’ll possess first class communication skills, a strong team ethic and you’ll be at ease working with internal and external stakeholders at all levels. The ability to manage budgets and projects is also essential, along with proven knowledge of data protection and sector compliance. Knowledge of direct marking and fundraising law would be advantageous.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Sunday 5th October 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 13th October 2025.

About us and our ecological work

We are a small but growing UK-registered charity which undertakes projects that protect and restore wild landscapes, helping to provide a future for all life on earth. We use the skills and expertise of our multi-disciplinary team (spanning science, law, economics, technology and culture) to develop projects that protect and restore wild, natural landscapes. 

Our ecological work spans two exciting fronts: restoring missing species through projects like The Missing Lynx, Pine Marten and White-Tailed Eagle reintroductions in Northern England; and securing the protection of ecological restoration sites as a Responsible Body for conservation covenants through which we aim to set the gold standard, supporting ambitious, mission-aligned projects such as Nattergal’s High Fen site.

About the role

We are seeking to hire a dynamic and passionate Senior Ecologist to join The Lifescape Project, to play an integral role in the restoration of charismatic species to the UK and in landscape scale habitat restoration.

As a Senior Ecologist, your work will cover two distinct areas which are broadly: BNG-associated site assessments; and practical planning and feasibility aspects of species reintroductions.

Salary: £40,000 - £42,000 per annum, depending on experience + benefits.

Hours: Full-time, 40 hours per week.

Contract: Fixed-term contract for 12 months initially.

Location: Remote working with site survey work and some UK and international travel.

Please refer to the job description for further information about the role.

To apply, please email a CV and covering letter (each no longer than 2 pages of text) outlining how you meet the person specification and why you should be considered for this role.

Closing date: 9.00am on Monday 20 October 2025.

The role will commence as soon as possible.

Programme Officer
DHL UK Foundation
Hybrid with weekly travel (2-3 days per week) to offices in Staines, Milton Keynes and London. The ideal candidate will be based in one of these areas and comfortable with regular travel
Permanent
Full time
Salary £35,000
Excellent benefits including 25 days annual leave (and an option to purchase additional leave), pension scheme, private medical insurance, retail discounts and training and development opportunities

Are you a passionate self-starter with an adaptable approach and excellent communication skills and committed to tacking youth unemployment? Are you looking for a new opportunity to join a small, collaborative and dynamic team, motivated by your passion for social mobility and experience working in the charity sector?

Charity People are delighted to be partnering with the DHL UK Foundation, a registered charity working in close partnership with the DHL businesses in the UK to support underserved young people in the UK, to help recruit a proactive and driven Programme Officer.

Through strategic grants to aligned charity partners and a skills-based employee volunteering programme, the DHL UK Foundation supports underserved young people (aged 11-25) to access decent employment and thrive in their careers. This is an exciting time to join the DHL UK Foundation as they recently launched their 2025-30 strategy. For more information about their work and new strategy, please visit: .

The Programme Officer is a newly created role to respond to the needs of the new strategy. They will manage strategic charity partnerships and deliver programmes and projects that support youth employability across the UK. Whilst managing partners and projects, this role will report on impact data, communicate the purpose and impact of DHL UK Foundation, and build strong relationships with stakeholders.

Key responsibilities:

* Partnership Management: Project manage, support and build strong relationships with strategic charity partners to maximise the impact of grant funding, monitor progress and performance against agreed metrics and prepare reports.
* Project Management: Deliver projects that leverage DHL's expertise and resources to support charity partners and the young people they serve; support the employee volunteering programme, GoTeach, to ensure it meets objectives and delivers impact.
* Data Reporting: Collate, analyse, and present impact data to demonstrate the effectiveness of partners and programmes, working with an external evaluator, and prepare reports and dashboards for the DHL UK Foundation's Board, DHL employees and external stakeholders.
* Communications: confidently communicate the DHL UK Foundation's purpose and impact through presentations, reports, case studies and digital content, and represent the DHL UK Foundation to the DHL business through presenting at meetings and events, both virtually and in person.

The Programme Officer will have experience working in partnership with charities and managing projects in the charity or corporate responsibility sector. You will have a passion for making a difference to the lives of underserved young people and be able to demonstrate strong relationship management and communication skills. You will have an analytical approach with data reporting experience, and strong organisational skills and proficient in utilising Microsoft suite including Outlook, Excel and PowerPoint. You will be able to think critically to innovate, and problem solve and be able to work independently and collaboratively, both in the office and remotely.

The ideal candidate will have knowledge of youth employability and social mobility in the UK, experience of communicating and presenting to stakeholders in the corporate sector, familiarity with CRM or impact measurement tools and experience with corporate volunteering.

The role is hybrid so you will be based from home for part of the week but you will be happy and committed to travel to DHL UK Foundation offices 2-3 times a week in either Staines, London or Milton Keynes, either by car or by public transport. Travel expenses are covered but you will need to live in reasonable commutable distance to one of these locations (ideally Staines or London). Access to a car, whilst not essential, would be helpful for you for this role.

The post is subject to two satisfactory references, an enhanced DBS check and Right to Work in the UK.

How to apply:

The application process is CV and tailored supporting statement of no more than one side. In the first instance, please send your up-to-date CV using the link below for more information. The closing date for your CV and supporting statement is 5pm Monday 22 September. Interviews will take place on Tuesday 30 September (virtual first stage) followed by a second stage on Tuesday 7 October (in person in Staines).

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Jen if you require any assistance or adjustment to help ensure the application process works for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Business Development Manager

12-month FTC, 21 hours a week (0.6FTE)

£49,064 FTE (pro rata salary of £29,438)

About us

BVA is the largest membership community for the veterinary profession in the UK, we champion, support, and empower more than 19,000 vets of all ages, stages, and disciplines.

We’re looking for a Business Development Manager to lead the growth of BVA’s commercial products and membership offer, with a particular focus on our Great Workplaces by BVA accreditation scheme.

This is a brand-new role for BVA, and we need someone able to hit the ground running and who is ready to make an impact. You’ll need a proven track record in B2B sales or business development and should love building strong relationships and thrive on turning opportunities into long-term impact.

This is a commercially focused, relationship-driven role. You’ll work to expand our accreditation scheme by developing and executing sales strategies, building a pipeline of new customers and nurturing long-lasting partnerships with accredited workplaces.

You’ll also play a key part in driving member acquisition approaches for small groups and practices, helping us meet ambitious growth targets.

That means identifying and converting new business opportunities, managing the full client lifecycle, and representing BVA at industry events. You’ll also work closely with colleagues to design and deliver webinars, campaigns, and propositions that showcase the value of accreditation and membership. Alongside this, you’ll support the smooth delivery and continuous improvement of the scheme itself – making sure processes are efficient, customer-focused, and set up for growth.

If you are commercially savvy, customer-focused, and proactive, apply today. You’ll bring the confidence to pick up the phone to prospective customers, the strategic mindset to spot new opportunities, and the people skills to build strong, trust-based relationships.

In return, we offer a supportive, collaborative, and purpose-driven environment where you’ll be encouraged to bring fresh ideas, take ownership, and see the direct impact of your work on the growth of the scheme and the wider organisation.

Please refer to the attachment below for further information. 

Benefits

· The 21 hours contracted should be worked across at least three days a week, but we’re open to discussing what days and hours would work for you in case you prefer to work more days of fewer hours.

· Annual leave allowance of 25 days (excluding public holidays) for full-time equivalent staff (for part-time roles, holiday allowance is worked out on a pro rata basis).

· One day paid wellbeing day per year to provide you with dedicated time to focus on your own mental and physical wellbeing.

· One day paid leave per year to undertake voluntary work within the community or to support any reasonable charitable institution or cause.

· Roles at BVA are hybrid. This typically means working 40% of your hours from our London office - a beautiful period building close to Oxford Circus, Regents Park, and Marylebone High Street.

· Enrolment into a pension scheme provided by Aviva (Employer = 6.5% / Employee = 5%).

· Opportunities for learning and development.

· A wide range of discounts from leading brands via Perkbox.

· A number of staff social events throughout the year.

· Well-behaved dogs are allowed to be brought to the workplace on a regular basis subject to agreement and various conditions being met.

We’re making sure that our members' work is understood and valued by the public, that they’re supported to grow and thrive both personally and professionally, and that their expertise is heard and respected by the people shaping our national policies.

BVA is strongly committed to equality, diversity and inclusion, and we encourage applications from all sectors of society. We would particularly welcome applications from under-represented groups within the not-for-profit/membership sector.

No agencies please.

Location: Homebased (requirement to attend meetings at The Grange, periodically)

Hours: Full-time, 35 hours per week, Monday to Friday

What you will be doing

This is a strategic and creative role at the heart of Hearing Dogs for Deaf People’s national fundraising and engagement efforts. The post holder will lead the development and delivery of national community and challenge event programmes across all four UK regions (England, Scotland, Wales, and Northern Ireland).

Using strong project and campaign management skills, the role will grow existing initiatives charity owned initiatives such as the Great British Dog Walk and the 28 Challenge and develop new, audience-led campaigns that inspire public participation, drive fundraising, and deepen long-term engagement with the charity.

In addition to the owned initiatives, the role will promote Hearing Dogs for Deaf People to participants of external national events such as The Great North Run or the London Marathon.

The ultimate objectives are to drive income generation and guide supporters from initial involvement to becoming volunteers for the broader work of the charity and legacy pledgers.

Desired candidate

• Proactive and confident self-starter with proven experience in campaign management, digital fundraising, and audience engagement.
• Strong understanding of social media tools, digital platforms, and challenge event management (e.g. Fundraising).
• Excellent project management and cross-team collaboration skills.
• Ability to develop creative propositions and media plans based on audience insight.
• Comfortable working in a hybrid environment with occasional travel to events and HQ.
• Excellent interpersonal and communication skills coupled with an enthusiastic and positive approach.

How to apply

If you are interested in working with us in this varied and immensely rewarding job, please send your CV and a cover letter explaining why you'd be perfect for the role.

Closing date for applications: Midday on Monday 6th October 2025.

The work we do at Money and Mental Health has a real impact for people with mental health problems. As a core part of our charity, the Mental Health Accessible (MHA) team is on a mission to make everyday essential services – like banking, energy, water and telecoms – genuinely accessible for people experiencing mental health problems.

We do this by working directly with firms – and we’ve worked with leading providers from across essential sectors, including Lloyds Banking Group, HSBC UK, Nationwide, Co-operative Bank and Ovo. 

Whether it's a full MHA accreditation, or bespoke consultancy on inclusive service design, reviewing customer communications or amplifying the voices of people with lived experience within processes, every part of what we do drives real, systemic change.

We’re looking for a proactive, passionate and detail-oriented Strategic Partnerships Officer to support the growth and delivery of our consultancy work, within the Mental Health Accessible programme. This role is ideal for someone looking to build an impact-driven career in consultancy, project management or partnerships, with hands-on involvement across business development and client relationship management.

If you're passionate about mental health, social justice and using evidence to improve lives, we’d love to hear from you.

Key tasks in the role will include: 

• Project management & delivery: Assist in coordinating client-facing consultancy projects, ensuring clear timelines, responsibilities and smooth cross-functional collaboration.

• Business development: Support new business pipeline growth, help draft pitches, conduct outreach and build relationships with potential and existing clients.

• Copywriting & communications: Draft, edit and proofread consultancy outputs, proposals and social media content to ensure clear and accurate messaging.

• Meeting & record management: Organise internal and client meetings, maintain accurate documentation including agendas, notes and follow-ups.

• Reporting & analysis: Contribute to internal reporting on business development and financial forecasts, tracking metrics and targets.

• Administrative & organisational support: Assist senior leaders and other teams within the charity to deliver our programme of research and consultancy work.

Location: We welcome applicants from across the UK. We are based in east London, with London colleagues working from the office twice a week. This post can be offered to non-London applicants, with twice monthly travel to our London office. The salary is the same for both London-based and non-London based applicants, who are expected to fund their own travel costs to the office. The office is wheelchair accessible, with accessible lifts, toilets and showers.

Hours: This role is offered as a full-time position (37.5 hours per week) or part-time (minimum 30 hours over 4 days a week). The charity has a flexible working policy with core hours of 10am - 3pm and remaining contracted hours distributed throughout the week flexibly. 

About the role

We’re seeking an experienced Marketing Manager to drive the promotion and growth of our Homes and services.

In this strategic, hands-on role, you will lead marketing campaigns, manage the customer journey from awareness to enquiry, and ensure every touchpoint delivers a high-quality experience. You’ll also use your creativity to produce marketing materials and manage community engagement initiatives, such as open days, to showcase our services and strengthen local relationships.

Using insight and analysis, you’ll provide recommendations to support the growth of our care services and help keep our Homes thriving.

We’re looking for someone who shares our values, collaborates well across teams, and can work independently to deliver agreed outcomes. We operate a hybrid working model — while much of the role can be home-based, regular visits to our Homes and our Twickenham office are expected to deepen understanding of our work and foster strong internal relationships.

You will be joining a values-led organisation working within our dedicated Fundraising & Marketing department. We value our team and provide excellent training and benefits.

Purpose of the role

• To lead and shape the marketing strategy for our services delivered to veterans and their families through our Homes and out into the local community ensuring strong positioning, visibility, and engagement.
• To take ownership of the marketing required to deliver successful customer journeys across all service areas, driving growth in enquiries, conversions, and service uptake.
• To provide strategic insights through effective reporting and analysis, influencing decision-making at senior level.

Key responsibilities

Marketing & Communications

• Develop, lead, and implement integrated marketing strategies that promote the full range of services provided by our Homes (including but not limited to: Lunch Club, Day Care, Short Breaks, and full-time care), ensuring these remain responsive to changing needs and market trends.
• Lead the development and delivery of marketing strategies for wider services delivered into the local community positioning these as trusted and accessible options for families and carers.
• Use data and insights via Found and other reporting tools to provide regular analysis on enquiries and service performance, producing recommendations that shape future planning.
• Ensure a consistently excellent customer journey, from initial enquiry through to service uptake, identifying opportunities to enhance engagement and improve experience
• Oversee the creation and delivery of engaging content across digital channels, website, and print, ensuring services are presented clearly and compellingly.
• Use your creative flair to design and produce a wide range of marketing assets from brochures to promotional items, to showcase individual Homes and services and strengthen the Royal Star & Garter brand across the group.
• Manage community engagement through service-focused events, such as open days, ensuring they are well-promoted, attended, and deliver a positive experience for visitors.
• Act as a key liaison with senior colleagues across Homes, services, fundraising, and partnerships, ensuring marketing activity supports organisational priorities and service growth.

Process

• Manage and monitor the marketing budget for our care services, ensuring resources are allocated effectively and deliver strong return on investment.
• Provide leadership in maintaining efficient systems and processes across the Marketing & Communications team, including project tracking, storage, and reporting.
• Champion best practice in customer journey mapping, identifying opportunities to enhance engagement and retention.
• Contribute to organisational strategy by providing senior-level insight on service marketing, audience trends, and sector developments.

Other

• To adhere to data protection legislation and to be fully conversant with relevant legislation and the guidelines.
• To understand and ensure we are compliant with Competition & Markets Authority guidance on care home
• To undertake other such duties as may be required and which are consistent with the nature of this role.

Person specification

Knowledge and experience

• Proven experience in devising and delivering successful marketing plans with a strong focus on customer experience and engagement.
• Demonstrated ability to work in a fast-paced marketing environment, effectively planning, prioritising, and managing a varied workload to deliver projects on time and to a high standard.
• Strong knowledge and practical understanding of digital marketing, including social media, email marketing and analytics.
• Good understanding of relevant marketing and charitable legislation and guidelines.
• Experience of enquiry management and reporting systems (e.g., Found) is desirable.

Skills and abilities

• Outstanding communication skills, with the ability to engage, influence, and inspire diverse audiences at all levels.
• Proven copywriting and editing expertise, delivering clear, compelling, and accurate content across multiple channels.
• Excellent relationship-building and stakeholder management skills, with the ability to collaborate effectively across teams and develop strong internal and external networks.
• Strong creative skills, with proficiency in Adobe Creative Suite (or other design software) to support the development of high-quality marketing materials.
• Advanced IT literacy, including confident use of MS 365 and Teams to manage workflows and collaboration.
• Highly analytical, with the ability to interpret complex data, generate actionable insights, and apply them to enhance marketing performance.
• Experience of WordPress or other CMS platforms (desirable), with the ability to maintain and optimise digital content.
• A proactive and creative leader with energy and enthusiasm, demonstrating a strong commitment to the mission and values of Royal Star & Garter

Other

• The ability to travel and work remotely, including the location of our Homes in High Wycombe, Solihull, Surbiton, and Worthing. Travel to the Central Services office in Twickenham will also be required.
• Be willing to work flexibly including some evenings and weekends.

Personal characteristics

• Genuine enthusiasm and passion for our mission, with a strong commitment to living our organisational values.
• A proactive self-starter with energy and drive, who inspires and motivates others through a positive and collaborative approach.
• Sets and maintains high performance standards for both self and team, with a focus on excellence in delivery.
• Approaches work with a positive, solutions-focused mindset and resilience in the face of challenges.
• Reliable and professional, with the ability to remain flexible, calm, and composed under pressure.

We reserve the right to update and amend this job description to ensure it accurately reflects the role. This will be agreed in consultation with the job holder.

About us

The launched in May 2022. The Lab is now a well-recognised university-based think tank, running major projects including the Ecosystem Project, supporting leaders from across civil society to build their capacity and connect to government; This Place Matters, a major investigation into policies that might promote social cohesion; and Ordinary Hope, a project building new narratives and ideas around how Britain can be renewed from the ground-up.

About the role

The Lab is now working with Demos, a leading cross-party think tank and the Lloyds Bank Foundation on a collaborative project to celebrate community-led change across the country. The project will seek: (1) to connect an array of brilliant organisations creating new forms of public services and (2) write a narrative that puts this community-led innovation at the centre of broader efforts at rethinking how the state delivers for its citizens. The project will work with leaders across civil society, academia and the highest levels of politics to demonstrate the potential for community-led change to generate national renewal.

We are seeking a motivated individual to take on the role of Project Network Coordinator. They will report to the Director of the UCL Policy Lab and work closely with the team. The post is fixed term for the duration of nine months either full or part time with the possibility to be extended.

The post holder will be expected to work both at UCL but also on ad hoc occasions from the offices of our partner organisation, Demos.

The salary for this role is between £36,433 and £39,807 per anum dependent on experience and includes the London Allowance.

We encourage applications from those who are underrepresented in the sector and at UCL including but, not exclusive, to non-graduates, disabled, D/deaf and neurodiverse people, LGBTQ+ people, people from Black, Asian and ethnic minority backgrounds, especially women.

About you

The UCL Policy Lab wishes to appoint a Project Network Coordinator to help draw together representatives of a vast array of community-based organisations currently innovating in public service reform. The Coordinator will support the project team to develop a core coalition to drive forward the work. The individual will work closely with both the UCL Policy Lab team, Demos and other project partners in the oversight and delivery of events that bring these organisations together so that they can share their experiences and expertise. The individual will also help oversee and coordinate the programme of high-level private workshops exploring the policy implications of these organisations' activities, providing extensive service support to attendees as well as supporting the project to build up a wide network of key stakeholders.

The individual will be crucial to designing and delivering a high-quality experience for the participants as well as ensuring that the dialogue builds overtime and its richness is fully captured and shared with senior stakeholders. The individual will also run the sessions and assist the Lab with both research and administrative support in the run up to the events.

The post holder will report directly to the Lab's Director but also work closely with the Policy Lab team.

The post holder must be able to work flexibly, independently and proactively.

Duties and responsibilities

• Work with Lab leadership to recruit members for a new network of community-led public service innovators from across the UK
• Support Lab and Demos leaders engagement with senior stakeholders in the national government and the opposition, as well as the local movement, to help share findings and drive political impact.
• Build relationships with the key individuals in this sector to understand their contributions and concerns and be able to share them with others
• Assist with the delivery of engaging collaborative workshops for members of this network and the project team.
• Conduct interviews with network members and draft policy briefs and memos for circulation to the broader network and the policy team.
• Track and report impact from the network for internal purposes, marketing and various evaluation processes (e.g., writing website content, newsletters and contributing to final reports)
• Work with the UCL Policy Lab team to help deliver operational support for the activities of the project, including: contributing to shared infrastructure and tools; working with the Communications and Engagement manager to deliver wider impact; working with the Team to co-ordinate delivering of world class policy events, including our party conference programme.
• Manage a front of house team at events including PhD students or equivalent on short term placements.
• Follow and promote UCL policies, including Equality, Diversity and Inclusion (EDI), and maintain an awareness and observation of fire and health and safety regulations.

The above reflects the initial and longer-term requirements of the post, but are not exclusive and are subject to change following consultation.

What we offer

We also offer some great benefits some of which are below:

• 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
• Additional 5 days' annual leave purchase scheme
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme and season ticket loan
• On-Site nursery
• On-site gym
• Enhanced maternity, paternity and adoption pay
• Employee assistance programme: Staff Support Service
• Discounted medical insurance

See UCL job advert for full details.

The Childhood Trust is London's child poverty charity. We are dedicated to creating opportunities and brighter futures for the 700,000 children growing up in poverty in London. While we work to alleviate today’s impact of poverty, we support children and families to build pathways to become happier, healthier, safer and more resilient, breaking the cycles of inequity. Listening to and engaging with young people who have experience of living in poverty, is critical to ensuring our efforts truly reflect their needs and aspirations.  

As a grant-making charity, we award funding to charities actively supporting children in poverty across the capital. This funding is made possible thanks to the partnerships we build with corporate organisations, other trusts and foundations, philanthropic individuals and families, and public donations. Since 2013, The Childhood Trust has raised over £50 million through our matched fundraising campaigns, enabling us to fund impactful child poverty projects across all London boroughs.  

The Childhood Trust is London's child poverty charity. We are dedicated to creating opportunities and brighter futures for the 700,000 children growing up in poverty in London. While we work to alleviate today’s impact of poverty, we support children and families to build pathways to become happier, healthier, safer and more resilient, breaking the cycles of inequity. Listening to and engaging with young people who have experience of living in poverty, is critical to ensuring our efforts truly reflect their needs and aspirations.  

As a grant-making charity, we award funding to charities actively supporting children in poverty across the capital. This funding is made possible thanks to the partnerships we build with corporate organisations, other trusts and foundations, philanthropic individuals and families, and public donations. Since 2013, The Childhood Trust has raised over £50 million through our matched fundraising campaigns, enabling us to fund impactful child poverty projects across all London boroughs.  

The Senior Grants Manager will take a leading role in delivering The Childhood Trust’s new grant-making strategy. They will manage and evolve our existing grants programmes, while also testing new ideas, trialling different approaches and building strategic partnerships that increase the reach and impact of our work. 

This is both a strategic and practical role - the postholder will shape new programmes, manage the full grant cycle and oversee a small team, while working closely with charity partners, funders and colleagues across the organisation to lay the foundations for the future of TCT’s grant-making. This is a role for someone who can work independently, take ownership and make things happen. 

Benefits to working at the Childhood Trust include: 

• Competitive holiday package including a day off for your birthday and the days between Christmas and New Year Off
• Enhanced Maternity/Paternity Leave
• Flexible working environment
• Hybrid working, with the expectation of ideally two days in our office in Victoria a week
• Part time hours are considered

To read more about the responsibilities in the role, please read the attached Job description. 

We are aiming to hold interviews the week beginning the 6th October.