Project manager jobs in egham, surrey

Job Title - Caseworker (Immigration and Asylum Law)

Contract - Permanent

Hours - 35 hours per week

Salary - £27,000 - £29,000 dependent on experience

Location - Coram Campus, London, with the possibility of hybrid working

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive

About the role

This role is a newly created position working within the Youth Access to Immigration Representation and Advice (YAIRA) project providing immigration and asylum support to young people who are in care or are care leavers.  The YAIRA Project was set up by Coram CLC and 4 local authorities – Enfield, Islington, Barnet and Camden - to increase access to representation and advice for children in care and leaving care.

This is an exciting opportunity for someone with a keen interest in upholding the rights of vulnerable children and young people with experience of the care system who is seeking to progress their legal aid career in the charity sector. Our lawyers benefit from a good work-life balance and realistic financial and chargeable hour targets. The role can be split between working from home/office-based with flexibility as to the balance between the two.

The successful candidate will work alongside a senior caseworker already working on the project and together you will liaise with the local authorities involved in the project to implement an effective referral mechanism for children and young persons in their care and have conduct of and be responsible for a caseload of immigration, asylum and associated human rights law matters concerning children, young people and families referred by the local authorities. You will be expected to provide high quality legal advice, assistance and representation to these clients through legal aid casework.

The candidate will also be involved in providing ad hoc training as required to the local authority partners on areas relating to the immigration needs of children in care and care leavers and as agreed with the local authorities.

When not working on the YAIRA project, the postholder may be asked to provide paralegal casework support to the wider immigration and asylum team.

We welcome applications from caseworkers at different stages of their careers provided that they have experience (ideally 1 years+) of conducting immigration & asylum cases. The successful candidate should be able to manage a caseload independently, but we also offer excellent supervision and training opportunities, and we support all our employees in their career progression.

We welcome applications from candidates with direct personal or lived experience of the issues that CCLC works on, such as the UK immigration and asylum system, the care system, the family justice system or children's educational law rights.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: 23.59pm 7th August 2025

Interview date: 14th August 2025

Coram is an equal opportunities employer, and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Background
Bipolar UK’s mission is to build a better world together for everyone affected by bipolar; this includes both people living with the condition and their close friends, colleagues and family. To achieve this ambition we need to speed up diagnosis rates and ensure everyone with bipolar has the appropriate care and treatment they deserve. This includes peer support, self-management advice and research – which the charity itself provides and supports. Over the last four years Bipolar UK’s communication and policy function has grown substantially, with a dramatic increase in press coverage and steady growth in digital engagement and advocacy. It has a well developed tone of voice and will be launching a new brand profile alongside the website. The postholder will inherit a talented and growing team with four direct line reports and a wider team of skilled and engaged contractors.
 

Role purpose

You will be a seasoned communications leader with the skills and experience of overseeing a modern, efficient and dynamic communication function to achieve tangible outcomes for people affected by bipolar. The post holder will play a pivotal role in growing Bipolar UK’s brand awareness, contributing to the wider goal of achieving a £3m+ annual turnover so we can provide peer support to even more people affected by bipolar. In autumn 2025 Bipolar UK will be hitting two major milestones, launching both a new website and a high-profile campaign: ‘Could it be bipolar?’ to speed up diagnosis from the average 9.5 years it currently takes. You will be responsible for leading these projects in 2026 and beyond.

Specific Responsibilities

Overall:

• Lead the charity’s external communications, brand, and public-facing resources.
• Manage and support delivery of the charity’s external communications and marketing strategy to increase engagement with existing and new audiences and continue to improve the charity’s profile.
• Line manage and support our Senior Communications Officer, Senior Marketing Officer, Senior Website Officer and Senior Public Policy Officer.
• Develop engaging marketing campaigns to promote awareness, advocacy and services that remain true to the lived experience of bipolar.
• Oversee the Department’s budget alongside the Finance Manager.

Digital

• Lead and develop a compelling digital engagement and marketing strategy.
• Oversee the day-to-day management of our digital channels, including website, media, email marketing and social media.
• Work closely with the Head of Digital Transformation to ensure first-class digital practice.
• Lead engagement of the bipolar community through an engaging webinar, in-person events and conference programme,  which includes managing the charity’s flagship annual World Bipolar Day conference.
• Work with the CEO to develop and implement an effective charity-wide lead generation strategy.
• Work with the Directors of Fundraising and Research to develop engaging and effective campaigns that raise crucial funds and recruit research participants.
• Undertake social listening to ensure people living with bipolar are heard and have their voices amplified.

Press

• Lead the charity’s proactive and reactive press engagement to maximise the charity’s reputation and brand awareness.
• Manage the relationship with our PR agency, Sway PR, and our creative agency, Lark.
• Oversee a bank of over 150 media volunteers and high-profile Ambassadors.
• Implement the Crisis Communications Policy as and when necessary.

Policy

• Support the CEO and Senior Public Policy Officer to develop and implement an effective public affairs strategy to promote Bipolar UK public policy positions and campaigns.

The post holder will be expected to:

• Understand Protection, Health and Safety at Work, and Equality and Diversity legislation, and adhere to policies, procedures, and best practice at all times.
• Work collaboratively with other staff to deliver these responsibilities and agreed objectivesto tight deadlines.
• Be independently mobile, as travel will be required to meetings, alongside monthly trips to our London Office.
• Some evening and weekend work may be required.
• Undertake any other reasonable duties as deemed necessary by their Line Manager, Bipolar UK’s Chief Executive Officer.

In the interest of effective working the major tasks may be reviewed from time to time to reflect changing organisational needs. Any consequential changes will be carried out in consultation with the post holder.

We are recruiting a Suicide Prevention Officer to facilitate the development, sale and delivery of high quality and impactful training and education programmes, upskilling individuals and organisations in suicide prevention.

What you will do:

• Facilitate in-person and online training sessions, ensuring interactive and impactful learning experiences.
• Develop and promote PAPYRUS’s training offer, tailoring to stakeholder needs and securing sales.
• Build relationships and partnerships to expand our reach and influence.
• Support the creation of e-learning and digital training resources.
• Prepare stakeholders for, and debrief them after, suicide interventions.
• Stay informed of best practice and national strategy, contribute to campaigns, and represent PAPYRUS in the media and at events.
• Champion safeguarding, health and safety, and equality across all activity.

To be successful in this role you will have:

• A degree or professional qualification in a relevant field such as Education, Counselling, Training, Psychology, Community Development or Youth Work.
• A recognised training qualification or willingness to work towards one.
• Experience in delivering and developing training programmes and community-based projects.
• Ability to manage sensitive conversations and facilitate learning in emotionally complex areas.
• Strong relationship-building, presentation and time management skills.
• Professional curiosity, resilience, and a commitment to safeguarding.
• Confidence in working independently and remotely, with ability to travel as required.

Please visit the careers site for the full job description and person specification for the role.

Salary: £30,559 per annum (SCP 18), progressing by increments to £33,366 per annum (SCP 23)

Hours: 36 hours per week  

Location: Although this role is home based, the applicant should be based in Cardiff due to the regular travel across the area and South Wales

Contract: Permanent

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.

Closing date: 17th August 2025

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

We are recruiting a Suicide Prevention Officer to facilitate the development, sale and delivery of high quality and impactful training and education programmes, upskilling individuals and organisations in suicide prevention.

What you will do:

• Facilitate in-person and online training sessions, ensuring interactive and impactful learning experiences.
• Develop and promote PAPYRUS’s training offer, tailoring to stakeholder needs and securing sales.
• Build relationships and partnerships to expand our reach and influence.
• Support the creation of e-learning and digital training resources.
• Prepare stakeholders for, and debrief them after, suicide interventions.
• Stay informed of best practice and national strategy, contribute to campaigns, and represent PAPYRUS in the media and at events.
• Champion safeguarding, health and safety, and equality across all activity.

To be successful in this role you will have:

• A degree or professional qualification in a relevant field such as Education, Counselling, Training, Psychology, Community Development or Youth Work.
• A recognised training qualification or willingness to work towards one.
• Experience in delivering and developing training programmes and community-based projects.
• Ability to manage sensitive conversations and facilitate learning in emotionally complex areas.
• Strong relationship-building, presentation and time management skills.
• Professional curiosity, resilience, and a commitment to safeguarding.
• Confidence in working independently and remotely, with ability to travel as required.

Please visit the careers site for the full job description and person specification for the role.

Salary: £30,559 per annum (Scale SCP 18), progressing by increments to £33,366 per annum (Scale SCP 23)

Hours: 36 hours per week  

Location: Although this role is home based, the applicant should be based in Birmingham due to the regular travel across the area and West of England

Contract: Permanent

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.

Closing date: 31st July 2025

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

Hours: Available part-time (minimum 16 hours), in a job share or Full-time (see 'Flexible working')

Location: Flexible within the UK. Home-based, blended or fully office based (from our offices in Belfast, Cardiff, Edinburgh or London).

Closing Date: 08:00 am (BST), 28 July 2025 

Ref: EM 1390

We are looking for a strategic and collaborative individual to join us as our Senior Manager – Strategy & Partnerships, a pivotal role in which you’ll lead the development and support the delivery of our energy access strategy.

Who we are

Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero.

At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.

Here are some of the benefits we offer:

• 25 days of annual leave plus bank holidays, with additional leave earned through length of service

• Three extra days off over the Christmas period as a gesture of goodwill

• A competitive pension scheme with generous employer contributions

• Flexibility in our ways of working – work from home, in the office, or a mix of both, depending on your role

• Two paid volunteering days per year – a chance to give back to the causes that matter most to you

Please see our careers page for the full list of benefits we have to offer and why Energy Saving Trust is a great place to work. 

The role     

This is a pivotal role that will shape and drive the growth and diversification of our clean energy access work, including our flagship Low Energy Inclusive Appliances (LEIA) programme and the Efficiency for Access Coalition, managed in partnership with CLASP and funded by UK Aid via the Transforming Energy Access Platform and the IKEA Foundation.

What you’ll do

Together with the Senior Programme Manager, you’ll co-lead the Strategy, Policy and Partnerships work within LEIA, with a focus on strategy development and solidifying our role as a thought leader and key influencer. You’ll provide strategic direction and sector expertise to the energy access team to inform, support and guide programme delivery, ensuring a cross-workstream effort towards the achievement of overarching goals. Also you’ll lead the delivery of a range of strategic projects and stakeholder coordination activities.

Working with colleagues and partners you’ll lead the development of innovative and distinctive concepts and support fundraising efforts with a focus on initiatives that respond to needs, add value and deliver impact. You’ll nurture key stakeholder relationships and build and cultivate strategic partnerships to realise our strategic goals within and across key sectors, including energy, agriculture and humanitarian.

You’ll be an ambassador for Energy Saving Trust work, both internally and externally, working with colleagues to build our profile and position us for future growth.

What you’ll bring

• You’re values driven - you want and need to work for a cause that you believe in. And you’re passionate about tackling the climate emergency and energy inequality.

• You have a strategic mindset, can analyse and solve complex problems and present and deliver workable solutions. You’re self-motivated, able to prioritise your own work and possess a can-do attitude, a hunger to learn and excellent interpersonal and communication skills.

• You have a collaborative spirit and an ability to inspire and manage joint working in complex, multi-disciplinary teams, in partnership with others. You’ve worked with or for major international donor funds, have a track record of delivering results and can manage a number of projects and tasks in parallel effectively.

• You have a deep knowledge of off- and weak-grid appliance technologies, market barriers and solutions in Sub Saharan Africa and South Asia and a good understanding of international energy / climate policy, (Sustainable Development Goals, Paris Climate Agreement), regulations, delivery and funding landscapes.

• You have an established network of key stakeholder relationships in relevant sectors, including donors, investors, programme implementers, private sector actors and academia, and a proven ability to build, nurture and influence relationships at a senior level.

• You have experience of realising new opportunities and fundraising from international donors. You understand the challenges that exist and possess a creative flair for designing high-impact initiatives to overcome them, in partnership with others.

• You enjoy working in a fast-paced environment and like your work to be collaborative and fun! You’re prepared for regular international travel, are experienced at working with diverse people from different cultures, backgrounds and fields, and comfortable working remotely, in geographically dispersed teams.

To apply, visit our recruitment portal via the apply button.

Applications close 28 July 08:00 am (BST). Interviews are intended to be held 4-6 August.

To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Reasonable adjustments: We are a Disability Confident Committed employer. We want to ensure that our recruitment process is inclusive of and accessible for, everyone.

If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch. 

Flexible working: We offer a range of flexible working arrangements, including working from home, compressed or part-time hours, job shares and other arrangements. There is no need to justify your preferred working pattern and we encourage our people to work in whichever way helps them to perform at their best.

We will be happy to discuss this and our blended working model at the interview stage with you.

Please note, that we are unable to provide visa sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK.

Diversity and inclusion

Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best.

We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust.

We are a Disability Confident Committed employer and we ringfence a minimum number of interview slots for candidates who apply via the Disability Confident scheme and meet the minimum criteria for a role.

Role purpose

Compass is a service designed to support adults (18 years and over) in H&F and Hounslow. The service provides support with welfare benefits, debt, housing and well-being/peer support groups/workshops.

The role of the Information and Advice Worker will be to provide advice, guidance and customer representation to H&F and Hounslow residents living with mental health problems. Advice issues may include, housing, benefits, council tax, debt, signposting etc.

The successful candidate will deliver support to enquirers and manage a caseload of individuals as agreed with the service manager. In addition to advice casework, the Advice Worker will also be expected to assist onboarding referrals to the service when needed.

The successful candidate will be required to work alongside the Advice Team Leader and volunteers supporting on the project.  

The Advice Worker will be required to work within the Advice Quality Standard framework (AQS), adhere to Mind’s policies and procedures.

Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed prior to undertaking unsupervised client work.  

Place of work

The Advice Worker will be required to work both from home and the H&F and Hounslow office when necessary, alongside work in the community.

Key Responsibilities

• Deliver support to enquirers and manage a caseload of individuals as agreed with the service manager.
• Deliver monthly wellbeing peer support groups/workshops.
• Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on their behalf
• Provide housing advice
• Provide general money and debt management advice
• Provide information on employment opportunities and training support for clients.
• Signpost to other relevant services in the boroughs, or further afield.
• Attend training, forums and meetings to ensure knowledge remains relevant and up to date
• Keep up to date about current best practice and legislation within mental health, as well as within the field of Information & Advice more generally.
• Provide updates and feedback to the broader Advice team
• Use our database Views to record details of all client referrals and contacts to ensure client information is kept up to date.
• Use the correct templates, conduct outcomes and satisfaction assessments with clients on closure.
• Record the results of outcome assessments and satisfaction surveys on the Views database.
• Work in line with triage procedures and use the referral process when referring cases to external organisations.
• Meet regularly with the service manager to feed back about the progress of the project and ensure it is relevant to local strategy and national Government priorities
• Follow Hammersmith, Fulham, Ealing, and Hounslow Mind’s organisational policies and guidelines

·       ...Undertake additional duties that may reasonably be required to fulfil the objectives of the post

Training

Training will be provided and, as part of the Hammersmith, Fulham, Ealing, and Hounslow Mind induction the following training will be compulsory:

•  Safeguarding of vulnerable adults
•  Mental Health Awareness
•  Equality and Diversity
•  Health and safety

Person Specification

Knowledge and Experience

• Substantial experience of delivering advice in a similar position, preferably to individuals with mental health needs
• Knowledge and understanding of mental health problems, and mental health services
• Experience of delivering advice, information and customer representation
• Experience of managing complex cases
• Experience of working with multiple agencies
• Experience of delivering desired outcomes in a timely manner
• Up to date knowledge and experience of safeguarding adults
• Understanding of the importance of monitoring and evaluation, and the ability to keep records
  
  

Skills and Abilities

• Relevant and up to date knowledge of welfare benefits, housing and social care.
• Facilitate and deliver peer support groups for longer term improved wellbeing.
• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
• Excellent listening skills
• Computer literate, with the ability to use MS Office, email systems and databases (inputting information and extracting reports).
• Ability to liaise with a range of people – customers with support needs, carers, and a range of different professionals
• Ability to remain calm in challenging situations and reinforce boundaries
• Ability to support people to manage difficult feelings, and communicate their needs effectively
• Knowledge of best practice for lone working, data protection and safeguarding adults
• Willingness to undertake training related to housing and welfare benefit
• A team player
• Ability to work on your own initiative
• Ability to develop and maintain positive working relationships with service users
• Strong organisation and administrative skills
• The drive to motivate self and others to achieve positive outcomes
• Flexibility in overall approach to work
• Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies
• Strong sense of self, and ability to set and maintain boundaries
• Commitment to promoting the needs of BME communities, and a commitment to the principles of equal opportunities and anti-discriminatory practice
• Ability to plan and prioritise your own workload. 

Desirable

Lived experience of mental health problems, and of using mental health services

Leukaemia UK – Our Charity

We are a ‘small but mighty’ charity with one big ambition: to stop leukaemia devastating lives. Over the next 10 years we want to help save and improve the lives of more people with leukaemia through finding and funding life-changing research and campaigning for change.

Despite progress in recent decades, someone in the UK is diagnosed with a blood cancer every 16 minutes and survival rates are among some of the worst of any cancer.  And the physical and psychological impact can be lifelong. 

Our current 5 year strategy outlines our plan to increase our investment into ground-breaking world class research and policy development focused on improving access to kinder, more effective diagnosis, treatment and care for leukaemia and other blood cancers. To do this, we have embarked on a period of significant growth, investing strategically to grow our income, profile, influence, and engagement and impact.

We are seeking an experienced, driven and passionate Head of Public Fundraising to lead the mass fundraising team to achieve sustainable income growth over the coming years. We are looking for someone with energy and ambition, who can demonstrate strategic leadership to maximise fundraising opportunities across Community, Challenge Events, Regular Giving, Legacy and In Memory audiences, to grow our supporter networks and optimise supporter engagement and experience. The remit of this role also extends to include oversight of our CRM Database Manager and Supporter Care.

Team  

We are a close-knit team, who are all passionate about Leukaemia UK and putting those affected by the disease at the heart of everything we do.  We are all focused on “keeping it real” with pragmatic, practical solutions, as well as ensuring that our charity maximises voluntary income to invest in invest in more life-changing research, so that we can continue to have impact for those with a leukaemia diagnosis.

From us you can expect all the laughter you can handle, as well as great challenge and support. We are all about delivering exceptional supporter experience and making a real difference to people’s lives.

You will be part of an ambitious fundraising team driving growth across the portfolio, so we can fund more leukemia research and save more lives from this devastating disease. You will report to the Director of Fundraising, working alongside the Head of Philanthropy, and collaborating across the wider organisation to ensure mass fundraising aligns with our organisational priorities and values (Bold, Collaborative, Curious) and feels insight-driven, strategic and competitive in a crowded market place.

Leukaemia UK and You 

We have recently invested in growing our fundraising team so that we can fund more life-changing research to increase our understanding of leukemia as a disease, and accelerate the development of kinder, more effective treatments. This includes investment to grow the public fundraising team, develop new fundraising products, recruit new supporters, and increase legacy giving through targeted campaigns. 

We are also in the process of developing our new 5-year fundraising strategy, so you will be instrumental in creating an ambitious new plan to develop a diverse and sustainable mass fundraising portfolio, covering the key areas of donor acquisition, retention, and growth, with a focus on maximising our Challenge and Community events portfolio, and increasing Legacy, In Memory and Regular giving.  You will be responsible for developing and delivering a portfolio of products to grow voluntary income, whilst leading a newly expanded and ambitious team. And you will help shape our data strategy, working with the Head of Digital and other colleagues across the organisation to develop our digital fundraising strategy; embed usage of our CRM and ensure GDPR compliance. 

You will be results-driven with an appetite to innovate and drive continuous improvement, leading to increased conversions, deepened relationships, and long-term support.

Requirements - Skills and Experience

• Demonstrable experience of strategic leadership and oversight of a mass fundraising product portfolio.
• Proven experience of managing an engaging Community and Challenge Events fundraising portfolio.
• Proven experience of driving Legacy and In Memory giving to create a robust long-term pipeline. Experience of successfully developing and implementing legacy marketing strategies.
• Proven experience of applying the principles and techniques of Individual Giving / Direct Marketing within a multichannel, multi-discipline environment to deliver significant returns and supporter satisfaction, especially through supporter recruitment channels. 
• Experience of fully integrating a CRM database as a tool in the day-to-day work and running of a charity. 
• Demonstrable experience of managing a high performing team, focussing on creating a culture where people thrive as individuals and can be their best selves.
• Experience of managing multi-channel media campaigns by utilising print and digital channels including social media and email.
• Good experience of building effective relationships with internal and external partners, including creative freelancers, media and direct marketing agencies.
• Experience of working with, negotiating with, and managing outputs of external agencies and internal departments, including contractual obligations.
• Strong project-management experience, including managing budgets, schedules, creative development, and supplier relationships for fundraising direct marketing campaigns.
• Experience of setting and managing annual budgets, monitoring, and reconciling results and financial performance in income and expenditure. Providing associated narratives and monthly reforecasts.
• Proven experience of driving effective stewardship programmes to maximising supporter experience.

Requirements - Knowledge

• Excellent specialist knowledge of the principals and methods of Public Fundraising, including Challenge Events, Community, Legacy, In Memory and Individual Giving.
• Understanding of the effective development and use of supporter contact strategies, turning analysis and insight into high performance activity.
• Up-to-date knowledge of current digital fundraising trends, including social media marketing.
• High Level knowledge of Salesforce CRM databases and how best to utilise to steward supporters.
• Knowledge and experience of marketing processes and techniques across varied channels.
• High Level knowledge of legacy administration. 
• High Level knowledge and understanding of charity law in relation to legacy fundraising, GDPR, PECR, data protection and other relevant fundraising regulation.

Role specifics & Benefits       

• Hours: Full time hours are 37.5 Monday to Friday
• Location: We are very flexible! Our hybrid working policy is a minimum of two days per month in our London office unless it’s a role requirement to be in more frequently. Typically, we would expect the role holder to be in the office once a week, and certain roles within the team have this as a minimum requirement.
• Salary range £55,000 - £65,000 (FTE)
• We are proud of our benefits – see a summary on our website Work with us - Leukaemia UK 

How to apply

If you feel you have the passion for our work and the right mix of experience, skills, energy, and flair to embrace this broad and challenging leadership role and enable our strategy to fly, then we would love you to apply. Please also see the full job description attached. Please apply via the CharityJob website with your CV and covering letter. To minimise unconscious bias, we use anonymous recruitment and are unable to consider direct applications.

• First interviews will be held via Teams on between 29th and 31st July
• Second interviews will held at our London Office on 13th and 14th August (26 Great Queen St, WC2B 5BL)

Closing Date: Midnight Sunday 20th July 2025

I look forward to hearing from you! 

Holly Hastings-Payne

Director of Fundraising

Leukaemia UK 

About The Role

An exciting opportunity to join one of London’s leading city farms and play a key role in providing opportunities, education and training to the local community and beyond. As a small yet growing charitable organisation, this also offers candidates an opportunity for personal and professional growth.

In this role you will lead the development of our educational hub making use of our unique setting and offerings of animal husbandry, gardening and therapeutic activities to support the learning experience and personal and social development of children and young people and community groups particularly for those experiencing educational disadvantages.

Main Purpose of the Job

To design, deliver and manage a structured education programme to schools, alternative education settings, youth organisations, volunteers and our wider community. To engage with the local community by providing outdoor learning opportunities and promote environmental awareness. To increase the outreach of our educational opportunities of Vauxhall City Farm to schools and organisations in Lambeth and targeted London Boroughs and to maintain strong working relationships with schools and partners.

Main Responsibilities

Programme Leadership and Delivery

· Promote, deliver and staff a range of educational programmes at Vauxhall City Farm focusing on farming, animal care, food production, wellbeing, and environmental sustainability.

· Create engaging, accessible programmes in line with the National Curriculum, with a focus on reaching under-represented groups and people with additional needs.

· Lead the facilitation of inclusive, interactive and engaging workshops.

· Design and conduct formative and summative assessments to measure the impact of educational programmes.

· Use assessments, data and feedback to measure the impact of education programmes. Prepare reports for funders, trustees, and partners.

· Create high quality educational resources to support on-site and outreach learning.

· Work across teams to enhance the educational interpretation across The Farm to support learning for a wide audience.

Staff Management

· Recruit, train, support and supervise education staff and freelance workers.

· Foster a culture of continuous professional development and excellence in teaching practice.

Outreach and Stakeholder Engagement

· Design, develop and manage outreach programmes to schools and community organisations.

· Build and maintain strong relationships with schools, educational institutions, and community groups in Lambeth and surrounding boroughs.

· Attend education-related meetings and forums, representing Vauxhall City Farm.

Administration and Operations

· Oversee the administration and logistics of all education programmes and outreach activities.

· Work with Senior Management Team to contribute to strategic direction.

· Develop and maintain systems to ensure efficient scheduling, delivery and tracking of all activities.

· Work closely with the Marketing team to promote educational programmes, events, and activities.

· Prepare and manage the Education budget.

· Identify relevant funding opportunities that align with the organisation's goals and projects, supporting the application and project development process.

Safeguarding and Compliance

· Ensure all activities follow Vauxhall City Farm’s policies and procedures, especially in relation to equal opportunities, health and safety, and child protection.

· Ensure that all safeguarding and health and safety requirements for visiting groups are met and maintained to a high standard.

Other Duties

· Foster a culture of organisation wide learning.

· Work flexible hours, including occasional evenings and weekends.

· Carry out other duties as required to support the wider work of Vauxhall City Farm.

Person Specification

Essential:

· Proven experience as an educator (minimum of 2 years)

· Experience of working with the 8-18+ year age groups.

· Understanding of diversity and the varied needs of children/young people and families.

· Experience in planning, delivering and evaluating educational programmes for children and/or young people.

· Experience of leading workshops or informal education sessions in outdoor, farm, or community settings.

· Experience of managing or supervising staff, freelance workers or volunteers.

· Experience of developing partnerships with schools and community organisations.

· Experience with programme evaluation and using data to demonstrate impact.

· Experience of managing bookings, administration and logistics for public programmes.

· The ability to communicate effectively in written materials as well as presentations, workshops and public-facing activities.

· Interpersonal skills and an ability to relate to people of all ages.

· Knowledge of safeguarding, child protection, and health and safety procedures.

· Excellent organisational and time management skills.

· The ability to work on own initiative, using judgement and common sense.

· Computer literate – with the ability to use basic software such as Word, Excel, Email etc.

Desirable:

· Teaching Qualification

· Forest School Leader Certification

· First Aid certification 

· An enthusiasm for environmental conservation and sustainable development.

· Full Drivers Licence

Location: This is a Regional role acting as a single point of contact for Northern Ireland, Wales, Central and South England, so you can be based at a Trust Centre in Birmingham or London. You will need to be in the office 2 days per week and be willing to travel to other offices as and when required.

1st stage interviews: 04/08 face-to-face in our South London Centre

For more information, or to apply, please click 'apply now' to be directed to our website.

Are you an experienced Health & Safety professional ready to make a real difference? Join The King’s Trust Health & Safety team as our Health & Safety Manager and help us build a culture where safety enables, not hinders, life-changing work with young people. In this  solution-focused role, you’ll act as a trusted advisor, ensuring that our programmes, buildings, and events are safe, compliant, and empowering for colleagues, volunteers, young people and partners alike.

We're looking for someone with a Level 6 qualification (or equivalent experience) in occupational safety and health, chartered IOSH membership (or working towards it), and a strong grasp of UK H&S legislation and risk management, particularly in events and food safety. You must be confident delivering bespoke training, leading investigations, audits, and behavioural safety initiatives independently, with experience advising senior leaders in large or complex organisations, ideally in the charity or youth sector.

If you’re proactive, people-focused, and ready to take the lead on creating safer workplaces across the UK, we want to hear from you. This is more than compliance, it’s a chance to enable our teams to do their best work safely, every day.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Health & Safety Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Health & Safety Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3584 

About the role

The Passage’s philanthropy portfolio has grown significantly over the last three years through dedicated relationship management and compelling applications that have brought to life the fantastic work and outcomes achieved by The Passage’s services. A recent audit of our Trusts and Foundations programme identified further opportunities for growth with both newly created and well-established funders.

The Passage’s new three-year strategy, The Art of the Possible, is based around the themes of prevention, convening and sustaining, and highlights the importance of collaboration. The Fundraising, Communications and Trading team are seeking a passionate, articulate, and experienced individual to further enhance and sustain our trusts and foundations income stream so that The Passage can support more people to find a place to call home.

Main duties

• Lead relationships with a portfolio of trusts, foundations, and other grant-making bodies to establish a robust pipeline of sustainable income.
• Provide effective stewardship of existing trust donors and prospects to ensure repeat gifts and to increase support where relevant.
• Create innovative opportunities and develop funding proposals that match funding opportunities to The Passage’s range of services.
• Develop an annual prospect pipeline with the aim of securing sustainable, multi-year income.
• Support the Senior Philanthropy Manager to prepare accurate annual budgets, forecasts, and income phasing.
• Maintain accurate records on the Salesforce database and ensure donor records are compliant.

General responsibilities

• In conjunction with the Senior Philanthropy Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
• To participate in internal/external meetings as required, attend training events, conferences and other functions as necessary.
• To participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs.
• To ensure that all The Passage policies and procedures are being adhered to, particularly those relating to Code of Practice and Confidentiality.
• To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
• To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage.

Desired experience

• Experience of writing successful fundraising applications and proposals.
• Demonstrable track record of achieving financial targets from trusts and foundations, grant-making bodies, and major donor supporters.
• Experience of cultivating new prospects and converting them to become warm. donors.
• Proven stewardship skills with the ability to inspire and retain support from trusts, foundations, and other grant-making bodies.
• Ability to undertake in-depth prospect research and data analysis.

Desired knowledge

• Up to date knowledge of trust and foundation prospects, particularly those most suited to supporting the work of The Passage.
• Able to understand budgets and summarise financial information.
• Knowledge and expertise of working with CRM systems to effectively manage donor relationships.
• Educated to degree level or equivalent. (Desirable)
• Relevant qualification in fundraising.

Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild the

A little bit about the role 

Please note that applications for this role will close on Monday 21 July 2025 at 9am

The Business Development team is a recently established and growing team at Frontline. The team is responsible for delivering and developing high-quality leadership programmes, workforce development training, and commissioned projects that support practitioners and leaders across the children’s social care sector. We work collaboratively across Frontline to ensure that these offers extend the organisation’s mission impact and contribute to its financial sustainability. The team is ambitious, collaborative, and committed to innovation, equity, and continuous improvement.​

As Business Development Coordinator, you will play a vital role in supporting the effective delivery of Frontline’s leadership development programmes and workforce development training offers. You will provide high-quality administrative, operational and project support across the Business Development team, working closely with the Business Development Manager and Programme Manager to ensure smooth programme delivery and excellent participant experiences.​

Your responsibilities will include supporting communications, logistics, resource management, scheduling, and data tracking. This is a key role for an organised, proactive and collaborative individual who is passionate about supporting work that improves leadership and practice across the children’s social care sector.

Some key responsibilities include:

• Providing operational and administrative support for the delivery of leadership development
• Drafting and managing participant communications, including joining instructions, programme updates, feedback surveys, and certificates.​
• Supporting project planning, risk tracking, and logistics mapping for leadership and training offers.​
• Assisting with reporting tasks, information collation, and maintenance of project documentation.​

Please review the job pack for full list of responsibilities.

A little bit about you 

We’d like to see applicants who are organised, reliable, and proactive in supporting smooth delivery. You’ll be a clear communicator who works well with others, stays adaptable, and manages priorities effectively. An interest in children’s social work and improving practice will help you contribute to meaningful projects that make a difference.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

Please let us know how we can make the recruitment process more accessible for you by contacting the People team (please see job pack for contact details).

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

Visa sponsorship is not guaranteed.

For further information about this role, please contact Alex Welch - Principal Business Development Lead (see job pack for contact details)

International Medical Corps (UK) is an international humanitarian non-governmental organisation (NGO) with its headquarters in London. IMC UK was incorporated as a company limited by guarantee in England and Wales on July 2, 2002, and registered as a charitable organisation with the Charity Commission on September 19, 2002. Activities commenced on November 1, 2002. IMC UK’s mission is to provide humanitarian assistance, healthcare and training to communities affected by disasters, conflict, and poverty, so they can return to self-reliance. The Charity is an independent affiliate of International Medical Corps, a US-registered non-profit organisation that shares the same mission, and International Medical Corps Croatia, an association registered in Croatia

JOB SUMMARY:

 To deputise for IMC UK Director of Finance and work closely with budget holders and counterparts in Split and LA to provide 'real time' support and analysis, that will assist budget holders and IMC UK in decision-making.

Manage the day to day financial activities of International Medical Corps UK with specific focus on financial management, budgeting and corporate financial planning, and ensuring that the finance team is achieving expected deliverables timely and accurately. 

MAIN TASKS AND RESPONSIBILITIES

Financial Planning

1. Active participation in drafting IMC UK annual budget for board of Trustees approval.

2. Monthly Updates of Rolling Forecast of IMC UK corporate costs. As the responsible finance officer train and regularly collaborate with Budget Managers to ensure that corporate forecasts are accurate, relevant and reliable by ensuring that; b), to confirm that:

2.1.  Staff cost projections – work in collaboration with HR team to ensure that IMC UK staff projections include  hire plans, transfer plans, allocation plans, field deployment, terminations, promotions etc.

2.2 HQ Non Labour Cost Projections – monthly review and cost projections should be updated to reflect IMC UK’s latest plans; For example, Travel budgets should be updated if no travel has taken place during the month and not likely to happen in next 2 months. Professional fees - are there valid consultancy agreements in place or is it still in the pipeline and the lag should be built into.

2.3. Provide SFD with latest IMC UK corporate expenditure position with the following details:

 - Movement on IMC UK costs vs IMC costs

 - Breakdown of fixed costs vs variable costs under IMC UK pipeline

 - New positions projected and salary costs allocations;

 - Service fee analysis by departments and seek explanations on movements from HQ teams of IMC UK affiliates;

 - Work with SFD to ensure IMC UK SMT approval on service fees is obtained;

Financial Control

3. Bookkeeping. Ensure that accounts payable, accounts receivable, bank & general ledger modules are maintained timely & accurately. Ensure that the following are available on file:

3.1. Monthly reconciliation of  payroll data,

3.2. Reconciliation of other control accounts including payroll, accruals, prepayment;

4. Internal Control & Regulations.  Ensure that all relevant procedures are maintained in relation  to a) Procurement process, b) Financial procedures & approvals, c) Sanctions checks d) HMRC Tax - Payroll, Dispensation & VAT tax issues and e) Pensions are adhered to.

4.1. Finance manager shall prepare, plan and deliver training to all relevant staff members on IMC UK's financial,  approval  and allocation processes.

4.2. Maintain an exceptions register with incidences where the proper procedures have not been observed.

5. Banking & Cash Projections. To monitor and update the Finance Director on

5.1 IMC UK banking and sanctions compliance requirements are updated and adhered to;

5.2 IMC UK Cash requirements projections are updated on a monthly basis on the last day of the month;

5.3 intercompany settlements are reviewed and undertaken on a timely manner

5.4  Summary of bank charges by IMC UK bankers are monitored  on a regular basis;

6. FOREX.

6.1.  Work with finance team to ensure that funds in other currencies are transferred into IMC UK functional currency – USD on an urgent basis. 

6.2 liaise with IMC UK bankers to offer effective solutions for transfers to sanctioned countries;

7. Payroll. 

7.1 Staff Cost projections.  Proactively work with HR, to provide input on cost implications for new hires; and update IMC UK’s financial projections systems with cost projections on all changes including  salary changes, increment implementation, benefits and deductions, vacation leaves pay, off-boarding of employees, and pension management.

7.2.  Posting monthly payroll costs to the ledgers.

7.3. Regular monthly payroll reconciliation with differences shared with SFD.

8. Pensions.  –

8.1 Effectively manage IMC UK Pensions Plan contributions in collaboration with HR. 

8.2 Ensure  appropriate and timely pensions contributions are made to pension provider. 

9. Public Donations – with collaboration with the Fundraising team, ensure accurate classifications and coding of restricted & unrestricted funds received;  For new appeals request for finance codes from IMC Finance team.

Financial Reporting

10. Monthly SMT report.  Produce by set date with analysis on income projections, expenditure projections, corporate cost breakdown, donor payments receivables, donor disallowed costs, intercompany balances and variance analysis and clarifications from relevant teams.  The following reports are reviewed to prepare the monthly reports:

• Summary pipeline report

• Shortfall Reports

• DR GR Reports

• Summary of cash inflow in IMC UK bank accounts fortnightly;

• Intercompany balance

• Services fees

11. Quarterly Management Accounts.  Produce within set timeline for board distribution following FD review. The Quarterly Management Account should be accompanied with the following details:

11.1. Valid variance analysis with input from operations and International Finance team

11.2. Detailed breakdown of unrestricted funds received and sources and updated unrestricted income projection;

11.3. Summary of key events affecting the figures reported;

12. Assets –

12.1 Regular update of IMC UK Asset list and annual update to IMC UK asset list with obsolete items;

12.2 VfM is achieved through competitive bidding process

Statutory Audit

13. Provide active support and planning in annual statutory audit undertaken on the company accounts, including:

13.1 assist with drafting of the financial statements for audit;

13.2 analysing and reconciling the underlying reports for the audit preparations;

13.3 Create audit file with back-up transaction details;

1. 13.4 Liaise with other corporate offices to provide inputs;

Perform other duties and responsibilities as assigned by manager. Please note that the duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive. This job description is subject to review to ensure that it reflects the strategic direction requirements of International Medical Corps UK.

MINIMUM QUALIFICATIONS

• A recognized Accountancy qualification and/or related degree including a detailed technical knowledge of UK Financial legislation.

• Experience managing all aspects of financial statements from month end close to preparing financial statements / annual accounts and presentations for boards in a corporate headquarters environment

• Experience of working in the non-governmental sector at HQ level a plus Proven ability to lead, manage, motivate and develop a team; 

• Experience of working in a similar multi- HQ set-up an advantage.

• Ability to actively influence day to day decisions, shaping strategy and the direction of the business

• Ability to demonstrate initiative, be proactive and offer a solution-oriented approach

• Self-motivated, positive attitude, flexible and adaptable to the needs of team and organisations

• Proven track record of change management and influencing the organization

• Ability and willingness to undertake routine administrative tasks

• Ability to develop effective working relationships at all levels internally and externally

• Excellent attention to detail and ability to meet deadlines using multiple accounting software platforms

• Strong analytical skills and a commercial outlook

• Ability to prioritise work, meet deadlines and work calmly under pressure

• Accounting for payroll and pensions experience

• Ability to travel on business trip if required

Location: Head Office (Camden)/Hybrid

Salary: £42,978 - £45,630

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week

Contract: Fixed Term Contract (Maternity Cover until 25th June 2026)

Closing Date: 25th July 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Bid Manager at Solace Women's Aid.  

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Income generation and fundraising at Solace is ambitious, dynamic and rewarding. This role is situated within the Business Development team working alongside our award-winning Communications, Partnerships & Public Affairs team.

This is an important time for Solace and we are seeking consummate professionals to help with an immediate need to secure funding for our existing services and to achieve sustainable growth and partnership working in support of our work to end violence against woman and girls.

Most importantly, the team aims to develop new responses to the changing ways in which women experience violence against them. The team is seeking to generate £2m+ net new income in the year ahead.

About the Role

In this role you will research and develop new business opportunities in line with our funding priorities and manage a portfolio of statutory and grant opportunities and funders. This will involve working with senior managers for bids on their services and conducting both internal and sector research into VAWG, health and social care, advocacy and advice. You will be required to proof read and edit the wider team’s bids, record submissions on the CRM system, and prepare reports for the senior leadership team and funders.

About You

Our ideal candidate will have measurable income generation experience in a bidding environment or writing proposals/funding applications, strong communication, written and oral skills, with experience of proof-reading, and the ability to manage multiple projects, always maintaining an excellent standard of work.

You will be dynamic and driven, able to work confidently both independently and as part of a team. You will have excellent attention to detail, be a team player who thrives under pressure and can work flexibly to deadlines. You will be numerate and confident working on project and service budgets.

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. 

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. 

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Advice Service Delivery Manager

The newly created Advice & Support Team plays a key role in delivering Battersea’s increased strategic focus on early intervention in the pet ownership journey. By offering well-timed expert and empathetic support and advice before owners reach crisis point, the team aims to prevent avoidable animal welfare issues and reduce the number of pets relinquished for preventable reasons.

A key service in this area is the Behaviour Advice Line (BAL), currently delivered by our Animal Behaviour Team. This new role exists to lead the development of a clear, evidence-based service model and plan to transform the line into a cost-effective multi-channel service that delivers measurably improved impact for owners and their pets.

The role is for one year with the outcome to develop a detailed service model and associated change plan and budget, that is evidence based, co-designed and in alignment with the future Advice and Support strategy and Operations structure. Iterative changes should be identified for service improvement within the year and a business case for investment produced by the end of July 2026.

This is a rare opportunity to shape a service that will positively impact the lives of cats, dogs, and their owners for years to come. You’ll bring your service design, strategy, and leadership skills to an environment focused on real social impact – working alongside a team of smart, compassionate, and experienced colleagues.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 28th July 2025
Interview date(s): To be confirmed

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.