Project manager jobs in elephant and castle, greater london

The Bridge Renewal Trust is a forward-thinking charity dedicated to reducing health inequalities and creating healthier, safer and stronger Haringey communities. Established in 2009, we have grown from a team of three to over 55 staff members, supporting over 20,000 people annually with a turnover of approximately £3m.

We are now seeking a talented and ambitious NHS Programme Coordinator to join our team and play a vital role in driving forward one of our most impactful programmes, delivering vital skills to a range of beneficiaries.

Working with our Head of Healthier and Stronger Communities and the NHS Programme Manager, you will develop and implement a comprehensive workplan, taking responsibility for the day-to-day delivery of the programme, oversight of two staff, financial management and regular reporting to key stakeholders, ensuring effective, consistent and responsive delivery across all aspects of the programme.

We are primarily seeking an experienced, competent, level-headed programme coordinator who is passionate about effective yet agile delivery. You should be self-starting, strategic yet pragmatic in your thinking and problem-solving, an excellent communicator with strong people skills.

Are you ready to bridge the gap to a healthier and safer Haringey? This is your opportunity to join a progressive organisation where we value and reward the performance of our staff. To apply, please email your CV, including the contact details of two referees, and a supporting statement that demonstrates how you meet the requirements outlined in the Person Specification to the email listed. For a full job description, please visit our website or email us.

NB: We reserve the right to withdraw this opportunity early if we receive a high volume of suitable applications. As part of our commitment to equal opportunities, we invite you to complete our Monitoring Form which can be sent to you via email. Please quote the Job ID 2025021. Thank you.

The Bridge Renewal Trust is an equal opportunities employer and positively welcomes applications from all sections of the community. Company registration No: 06949568, Registered Charity No: 1131941

The People Department puts our people at the heart of service delivery. Our aim is to recruit, retain and invest in our people to be the best they can be and to support our leaders and managers to deliver outstanding palliative and end of life care services through their people. Our commitment to our staff and volunteers is to value and support them to do their jobs well.

Our organisational values are CORE to everything we do. We value equality, diversity and inclusion and we are working to ensure our leadership and workforce is representative and responsive to the communities we support.

Main duties of the job

Working as part of the Business Partnering team, the People Business Partner will build constructive working relationships with a portfolio of executive directors, senior and middle managers in support of the achievement of shared organisational objectives, partnering leaders and managers to turn their people plans into reality and address issues that may hinder performance and service delivery. Designing, implementing, and evaluating People (staff and volunteer) initiatives that support the Hospice’s strategic aims, and the ambition of the Hospice to move from being a ‘good’ to ‘great’ employer.

Working for your organisation

Every person at North London Hospice plays a role in supporting people to live their lives as well as they can for as long as they can. From our nursing, medical and clinical staff, patient and family support and health and wellbeing teams, cleaners & caterers to communications, finance, HR, retail and fundraising support - we all work to ensure exceptional care.

As an organisation, we are committed to offering a healthy work/life balance, with accessible mental health support, an extensive range of lifestyle and health benefits and excellent training and development opportunities, and hence, we offer the following range of competitive benefits:

• Competitive rates of pay
• Generous annual leave
• Transfer of NHS pension scheme
• Pension - Employer contribution pension scheme
• Access to clinical supervision
• Fully funded Health Cash Plan
• Life Assurance cover
• Flexible/Hybrid Working
• A range of opportunities for professional learning and development
• Access to our 24/7 confidential Employee Assistance Programme (EAP)
• Travel incentives
• Family friendly and special leave
• A supportive and collaborative work environment
• Blue Light Scheme membership and carers’ discounts
• Social events throughout the year and much more…

Please review the attached job description and person specification for more details on the role and type of individual who would suit the post.

North London Hospice is an equal opportunities employer and a proud member of the Disability Confident Employer Scheme. We value diversity, and we acknowledge that we currently have an underrepresentation from Black, Asian and Minority Ethnic people. North London Hospice job opportunities are open to all, and we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

This leading women’s health charity is looking for a Senior Media and PR Manager to lead strategic communications across policy, public health and campaigning workstreams at a leading UK research and support charity.
 
A leading women’s health charity is seeking a Senior Media and PR Manager to shape and deliver high-impact communications across its policy, public health, and campaigning priorities.
 
Joining at a key moment as the organisation launches a new five-year strategy, you’ll play a central role in developing and implementing ambitious media plans that influence public policy, drive behaviour change, and support those affected by serious health conditions. With a focus on early detection and treatment messaging, you’ll lead strategic media activity, build strong relationships with journalists and decision-makers, and ensure alignment across teams for maximum impact. You’ll also contribute to the leadership of a high-performing media and PR team—steering proactive opportunities, strengthening internal processes, and ensuring the charity maintains its position as the go-to voice on women’s health.
 
This is a full time role, five days per week, two of which will need to be in the office.
 
Key responsibilities:

• Lead strategic media plans for policy, campaigns, and public health, ensuring high-impact coverage and influence
• Manage and mentor a Senior Officer, and help oversee team operations, meetings, and rota planning
• Create and sign off compelling media content, escalating sensitive or high-profile stories as needed
• Build strong media relationships, positioning the charity as the go-to source on their area
• Deputise for senior leadership, contribute to crisis comms, and support cross-organisational collaboration

 
The appointed candidate will have:

• Strong experience in health communications and media relations
• Excellent news sense and ability to simplify complex policy/health topics
• Skilled stakeholder management, including working with lived experience spokespeople
• A strategic mindset and confident project management abilities
  

If you would be interested in hearing more about this role please send your up to date CV to [email protected].

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

COMMUNITY HUB LEADER

Oasis Hub Hadley and Enfield

Full-time (40 hours per week, 1 FTE), Permanent Contract

Salary: £38,441 per annum including London Weighting

Oasis is looking for someone who can combine an entrepreneurial flair and excellent leadership skills to become the next Community Hub Leader at -Oasis Hub Hadley and Enfield, London. 

The post holder will lead the development of the Hub, supporting the Oasis Academies and wider local community. The role will hold the vision of integrated community delivery, which will include a range of projects such as family support, volunteering, advice and support, community events.

This is a key role as you will be responsible for strategic oversight of the hub charity, ensuring the youth and community work supports the work of the academy, working alongside other local Oasis leaders such as the Principals, volunteers and members of the local community to develop a joined up local vision for the community.

Some of the specific duties of this role include:

· Establishment and coordination of a range of services such as family support, holiday provision, volunteering and community empowerment projects.

· Building supportive working partnerships across the community and various groups.

· Leading strategic development (e.g. comms, income generation, MEL)

· Planning, resource and coordinate the community plan, measuring impact.

· Developing a team that can grow an Oasis Movement (e.g. engaging staff, volunteers and community workers).

This is very much a relational and project management role. As such, the successful applicant will need to demonstrate:

· Experience of leading community delivery and growing projects from start-up phase.

· Innovative use of resources and budget management to maximise funding.

· A thorough knowledge and understanding community work.

· An education to degree level or equivalent and /or relevant professional qualification.

This is a unique opportunity for a self-reliant and results-focused individual, who is looking to make a difference in this complex and high-profile field of work. In return we offer:

· Flexible working practices which encourage innovation and fresh ideas.

· A supportive network and friendly team in a motivating working environment.

· A non-contributory defined benefit pension scheme with 7% employer contributions.

· 25 days holiday per year (plus Bank Holidays), rising to 30 days after 2 years of service.

· Employee wellbeing schemes such as Cycle to Work and an employee funded health cash plan.

For full details please go the Oasis UK charity website.

Closing date for completed applications is 9am Friday 1st August 2025. Stage 1 & 2 interviews will be held week commencing 11th August 2025. Please send us your CV and cover letter.

For an informal conversation about the role, please visit the Oasis Charity Jobs website for furhter details. 

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. 

We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Location: Remote (UK only)
Salary: £28,141 per annum
Hours: Full-time
Contract: One-year contract, with potential for permanent position
Reports to: Senior Marketing and Campaigns Manager

Who we are

Grassroots Suicide Prevention (GSP) is a national charity committed to the timely intervention and prevention of suicide. We work to empower people to help save lives through connecting, educating, and campaigning nationally. Our vision is a future where more lives are saved from suicide.

About the role

We’re looking for a highly creative, organised, and experienced Marketing and Content Executive to support the delivery of engaging, high-impact marketing across our growing, purpose-led organisation.

Working closely with the Senior Marketing and Campaigns Manager, you’ll play a key role in producing and managing digital content, with a strong focus on social media, web design, and copywriting.

In this fast-paced role, you’ll drive our social media strategy, produce engaging content and blogs, and manage the design and research for our online Suicide Prevention Hubs. You’ll create compelling copy and visuals across multiple platforms and develop email campaigns and marketing strategies to boost our training course sales and sign-ups.

You’ll have hands-on experience with tools such as Mailchimp, Canva, WordPress, Google Analytics, Hootsuite, and Adobe Creative Suite.

We’re looking for someone who is self-assured, able to manage multiple priorities, and deliver high-quality work consistently. You should be comfortable working independently, making informed decisions, and taking ownership of your workload.

Main Duties and Responsibilities

• Manage the creation and delivery of engaging, on-brand content across social media channels, collaborating with the Senior Marketing and Campaigns Manager to enhance reach and visibility.

• Keep our accounts a safe space by taking swift action on abusive or harmful comments, with full support from the team and training in our Social Media policies.

• Oversee the creation, design, and research of our Suicide Prevention Hubs, collaborating with charity partners, writing compelling copy, and coordinating podcasts and blog content.

• Play a key role in driving awareness, sales, and sign-ups for our training courses through effective marketing and promotion.

• Write and edit high-quality copy for blogs, website pages, emails, social posts, and other marketing materials.

• Design on-brand visual assets using Canva to support social media, web, email, and printed materials.

• Support the creation of award entries, press releases, and promotional materials as needed.

• Help maintain and update our WordPress website and landing pages, ensuring content is up-to-date, accessible, and optimised for SEO and user experience.

• Support the setup and delivery of email marketing campaigns, including building emails, managing lists, and reviewing performance.

• Contribute to ongoing audience and campaign research, including SEO keyword research, to inform marketing strategies and content planning.

• Assist with campaign reporting and provide administrative support where needed to ensure smooth delivery of projects.

For this role, you will need:

• Proven experience in creating and managing engaging social media content across key platforms (e.g. Instagram, X, LinkedIn, Facebook), with a strong understanding of audience insights, performance metrics, and emerging trends.

• Experience in producing high-quality, creative content – from social posts and web copy to blog articles, visuals, and email campaigns.

• Experience using design tools like Canva and Adobe InDesign to create impactful digital assets for use across multiple channels.

• Excellent copywriting and proofreading abilities, with a clear, adaptable writing style suited to different platforms and audiences.

• Experience using a CMS such as WordPress, with web design skills in Elementor.

• Great organisational and time management skills, with the ability to juggle multiple projects, meet deadlines, and stay detail-focused.

• Willingness to learn and take direction from the Senior Marketing and Campaigns Manager, while also contributing your own ideas.

• A genuine commitment and compassion to support vulnerable individuals, and a desire to use your marketing skills to support life-saving work.

Bonus points for:

• Proven experience working remotely, with a strong ability to demonstrate resilience, self-motivation, and independence.

• Experience with video creation.

• Experience in dealing with PR enquiries and writing press releases.

• Experience in sales, particularly of courses.

Why Grassroots Suicide Prevention?

At Grassroots Suicide Prevention, we’re committed to building a diverse, inclusive community and workplace, a space where everyone can be themselves and have an equal opportunity to thrive.

We value the unique experiences, perspectives, and skills each person brings, and we actively welcome applications from people of all backgrounds. Our recruitment decisions are based on skills, experience, and knowledge, and we’re committed to ensuring a fair and respectful process for all applicants.

Our employee benefits include:

• Health Cash Plan and Employee Assistance Programme offering a contribution to the costs of everyday healthcare needs (dental, optical, wellbeing) and counselling support, plus legal and financial support.

• Learning and development opportunities.

• A creative, friendly, and collaborative culture.

Before applying

Please note that this role requires grit and resilience due to the remote working environment, sensitive subject matter, fast-paced nature, and the need for flexible multitasking. You must also be highly goal-oriented and results-driven. If you’ve recently been affected by suicide, we encourage you to carefully consider whether this role is right for you, as your wellbeing is our top priority and the work may be emotionally triggering.

Join a leading children’s charity and help shape a safer future for children.

This well-known national charity, which relies on voluntary donations for around 90% of its income each year, is partnering with TPP’s Fundraising team to search for a Philanthropy Manager (12-month fixed-term) to join its Major Donor fundraising team. This role will focus on securing support from high-level individual donors across London and the Southeast, while also being responsive to opportunities across the East of England. This is a hybrid role, with ad hoc travel across the region.

You’ll join a high-performing team of 11 fundraisers who collectively raise around £4 million annually. 

What you’ll be doing

You’ll lead on the development of relationships with major individual supporters, connecting them with some of the most innovative and impactful child protection work happening in the UK and Channel Islands today.

Why apply?

• Be part of a collaborative, sector-leading team
• Work with influential and committed donors.
• Gain experience with transformational-level giving.
• Play a direct role in protecting children and ending abuse.

Working pattern
This is a full-time role working from the charity’s head office in Central London. To qualify for the London weighting element, office attendance of at least one day per week is required. Beyond that, there is flexibility as to the home/office split. Flexible working requests may be considered – if required, contact the TPP team to discuss further.
About you

You'll be able to demonstrate experience of developing effective strategic relationships with high value supporters or clients, and possess excellent written and verbal communication skills - sufficient to deliver effective high value fundraising pitches, ideas and updates to prospective major donors. You’ll be a team player, have a commitment to delivering a consistently high quality of work, and be able to manage multiple projects.

This is a fantastic opportunity to join a highly successful and supportive team. For further details about the role, please send through an updated CV in the first instance in response to this advert. Alternatively, contact Freddy or Matt on the Fundraising team via [email protected] / 0207 198 6040.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. UCL students have the potential to do anything, and the Union plays an essential role in helping them to achieve things they may have never thought possible. As a charity we employ over 130 career staff and over 250 part-time student staff, and deliver a wide range of services and representative functions for students. We work in partnership with UCL towards a fantastic experience for all of our 50,000 students and to ensure that university life enables them to develop the skills, experience and confidence to become the leaders of the future.

Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
 

The role is a full time and fixed term contract until 31 March 2026. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).

We are looking for a Student Social Enterprise Coordinator to work with the Student Social Enterprise Manager to build a programme of fun and exciting activities and opportunities to empower and unleash the entrepreneurial spirit of students at UCL and develop innovative solutions to societal challenges. There will be lots of opportunities to collaborate with the enterprise sector as well as across the university.

Do you have experience in delivering enterprise or social innovation programmes? Do you have the skills to engage and inspire students while building meaningful partnerships with internal and external stakeholders? If the answer is yes, then we want to hear from you.

Our ideal candidate will have experience in coordinating or delivering enterprise, entrepreneurship, or social impact initiatives and strong communication and event management skills, with the ability to engage a diverse student population. The role holder will also need to have a good understanding of the social enterprise landscape and how to support early-stage student-led ventures.

The Talent Set are delighted to be working with a leading health charity to find their Digital Fundraising Executive.

The charity offers a flexible working environment, with hybrid working and an expectation to work from one of 2 offices, 2 days per week. Reporting into the Individual Giving Manager, you will play a pivotal role in the Individual Giving team, responsible for the delivery of core elements of the Supporter Acquisition programme.

Key Responsibilities:

• Lead in the development and delivery of Supporter Acquisition campaigns/activity/products across a range of media, with a specific focus on digital channels, in line with strategy, planned budgets and targets, ensuring campaign deadlines are met.
• Work closely with the Individual Giving Manager – Supporter Acquisition to plan, manage and deliver the annual operating plan, including end-to-end project management, making decisions within agreed parameters, providing recommendations for final approval.
• Be responsible for the briefing and the day-to-day management of internal and external suppliers including copy and artwork development through to production, broadcast and final print.
• Monitor and report on campaign/activity/product performance/KPIs (e.g. end of campaign reports, monthly reporting) and analyse results to enhance campaign performance and inform campaign planning, decision making and improvements to Supporter Acquisition.
• Manage the briefing and liaising with the Data team to deliver complex and accurate data selections and reporting requirements.
• Deliver draft budget and reforecasting figures as part of the planning and budgeting process, providing information required, and working closely with the Individual Giving Manager – Supporter Acquisition, to review and reforecast activities for Supporter Acquisition.

Person Specification:

• Experience of applying the principles and techniques of Individual Giving / Direct Marketing within a multi-channel, multi-discipline environment, especially through supporter acquisition channels.
• Good project-management experience, including managing budgets, schedules, creative development, and supplier relationships for fundraising direct marketing campaigns.
• Knowledge of best practice digital fundraising, with particular experience of running Search, Social and online campaigns to increase supporters and gather data for future marketing opportunities.
• Experience of managing campaign budgets, reforecast of activity, monitoring, reconciling and reporting on results in line with KPIs.
• Experience of managing external relationships, for example with suppliers, agencies, including effective negotiation re costs and contractual obligations.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Product Owner - Dynamics (Charity)

Understanding Recruitment NFP is proud to be working exclusively with one of the UK’s largest and most respected international charities to recruit a CRM Product Manager. This is a key leadership role at the heart of a major transformation programme, focused on delivering a best-in-class CRM experience to support ambitious fundraising and supporter engagement goals.

You'll lead the CRM product strategy, owning the roadmap and prioritisation process, and ensuring the platform meets the evolving needs of both technical teams and fundraising stakeholders. Managing a small team, you’ll work across departments to shape and deliver impactful CRM solutions using Microsoft Dynamics 365 and Power Platform technologies.

This role is ideal for someone who combines strategic product ownership skills with deep CRM experience, ideally in a complex or mission-led environment. You’ll be a confident communicator, passionate about driving income growth and supporter value through well-designed digital tools and data-led decision-making.

Key Requirements:

• Strong experience as a Product Owner or CRM Manager in large-scale CRM environments (e.g. Dynamics 365, Salesforce)

• Excellent stakeholder engagement and communication skills across technical and non-technical audiences

• Experience managing a product roadmap and backlog aligned to strategic goals

• Proven ability to lead a team and work within Agile or hybrid delivery frameworks

Salary: £57,000 –£61,000
Location: Hybrid – approx. 40% in-office (London HQ)

If you're interested in this opportunity and would like to learn more, please contact Harry Bullock at Understanding Recruitment

About BIICL

BIICL is a leading independent research organisation in international and comparative law and the rule of law. Our research, events, training and publications are grounded in scholarly knowledge and strong practical experience. We seek to make a lasting impact on law and policy around the world.

We are seeking to appoint a full-time Events and Marketing Assistant to provide support for a range of events and marketing-related activities. This is a permanent post, subject to confirmation after a probationary period of 6 months. The post would be particularly suited to a recent events management or marketing graduate looking to develop a career in events management or in marketing for a charity or educational organisation.

The Role

The person appointed will report to the Director of Marketing and Communications and work as part of a small team of staff responsible for events and marketing. The person will be involved in all aspects of the marketing and events team’s work including:

• Setup and support for the running of events for the Institute;
• Dealing with event enquiries on a day to day basis;
• Running online events including recording and editing of video recordings;
• Recording events using still photography and posting on the websites and social media;
• Updating and maintaining the Marketing and Events team documentation and databases;
• Creation of content and posting on the BIICL social media channels;
• Maintenance of the BIICL websites including creation and updating of content using the sites’ CMS;
• Production and editing of printed and digital materials for events and other marketing activity;
• Liaising with a range of stakeholders including members, event attendees, suppliers and partner organisations;
• Online research for targeting of BIICL events and courses;
• Ad hoc administrative support on events and marketing related tasks.

Person Specification

It is expected that the successful applicant will demonstrate and provide evidence of the following:

•  A degree or equivalent experience in event co-ordination or marketing;
• Experience of supporting events;
• Effective project management skills and good attention to detail;
• Strong administrative and organisational skills;
• A personable, presentable and articulate team member with the ability and willingness to work collaboratively and collegially with colleagues;
• Good copywriting skills and the ability to communicate complex ideas clearly and succinctly;
•  An interest in the design of marketing communications;
• Highly proficient user of MS 365 and office programmes, social media platforms and Zoom / other video conferencing software;
• Knowledge of multi-media editing;
• Experience of Mailchimp, SogoSurvey, Adobe InDesign, or Canva would be a benefit.

It is hoped that the person appointed will commence as soon as possible.

 

About the role

The Passage’s philanthropy portfolio has grown significantly over the last three years through dedicated relationship management and compelling applications that have brought to life the fantastic work and outcomes achieved by The Passage’s services. A recent audit of our Trusts and Foundations programme identified further opportunities for growth with both newly created and well-established funders.

The Passage’s new three-year strategy, The Art of the Possible, is based around the themes of prevention, convening and sustaining, and highlights the importance of collaboration. The Fundraising, Communications and Trading team are seeking a passionate, articulate, and experienced individual to further enhance and sustain our trusts and foundations income stream so that The Passage can support more people to find a place to call home.

Main duties

• Lead relationships with a portfolio of trusts, foundations, and other grant-making bodies to establish a robust pipeline of sustainable income.
• Provide effective stewardship of existing trust donors and prospects to ensure repeat gifts and to increase support where relevant.
• Create innovative opportunities and develop funding proposals that match funding opportunities to The Passage’s range of services.
• Develop an annual prospect pipeline with the aim of securing sustainable, multi-year income.
• Support the Senior Philanthropy Manager to prepare accurate annual budgets, forecasts, and income phasing.
• Maintain accurate records on the Salesforce database and ensure donor records are compliant.

General responsibilities

• In conjunction with the Senior Philanthropy Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
• To participate in internal/external meetings as required, attend training events, conferences and other functions as necessary.
• To participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs.
• To ensure that all The Passage policies and procedures are being adhered to, particularly those relating to Code of Practice and Confidentiality.
• To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
• To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage.

Desired experience

• Experience of writing successful fundraising applications and proposals.
• Demonstrable track record of achieving financial targets from trusts and foundations, grant-making bodies, and major donor supporters.
• Experience of cultivating new prospects and converting them to become warm. donors.
• Proven stewardship skills with the ability to inspire and retain support from trusts, foundations, and other grant-making bodies.
• Ability to undertake in-depth prospect research and data analysis.

Desired knowledge

• Up to date knowledge of trust and foundation prospects, particularly those most suited to supporting the work of The Passage.
• Able to understand budgets and summarise financial information.
• Knowledge and expertise of working with CRM systems to effectively manage donor relationships.
• Educated to degree level or equivalent. (Desirable)
• Relevant qualification in fundraising.

Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild the

Personal Safety Project Customer Service Liaison/Administrator

 Salary £10,082.80 pro rata (£25,207 FTE) Part Time / 14 hours per week

Age UK Croydon’s very successful Personal Safety Project (Falls Prevention) for older people in Croydon is recruiting a new Customer Service Liaison/Administrator. If you are an enthusiastic, passionate and organised individual, this could be the role for you.

Our Personal Safety Project (PSP) is a free service which aims to help older people who have fallen or are at risk of falling at home. The service is available to anyone aged 50 and over who lives in the borough of Croydon.

Our trained assessors carry out a comprehensive risk assessment to identify potential causes of falls and hazards in the home and can arrange for stair rails, grab handles and other necessary aids to be supplied and/or fitted, free of charge. The project can provide ongoing telephone support for up to six weeks to monitor the risk of further falls post engagement.

If you are passionate about supporting older people to remain safe and independent at home and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you.

We are committed to providing a flexible and productive working environment for all employees. Evolving technology and communication platforms enable employees to work in new and different ways, where we can meet our stakeholder needs and continue to deliver against our charitable objectives. We recognise the importance of supporting employees to have greater personal choice and maintain a healthier work/life balance.

 Full training will be provided; the important qualities we are looking for are:

· Excellent communication and listening skills

· Organised with ability to manage a caseload

· Ability to accurately record and store information

· Excellent organisational and time management skills

· A cheerful, friendly and outgoing personality

Applications sent by post should be marked confidential and for the attention of:
Recruitment, Age UK Croydon, 81 Brigstock Road, Thornton Heath, CR7 7JH

 This post is subject to a disclosure and barring service check.

CVS not accepted. 

 Closing date for applications: 9am, Tuesday 5th August 2025

Interview Dates: Tuesday, 12th August 2025

 We reserve the right to close the vacancy early if a suitable applicant is found before the advertised closing date.

About the College

The Royal College of Pathologists is a professional membership organisation with charitable status concerned with all matters relating to the science and practice of pathology. It is a body of its Fellows, Diplomates, Affiliates and trainees, supported by the staff who are based at the College's London offices.
The College is a charity with over 13000 members worldwide. The majority of members are doctors and scientists working in hospitals and universities in the UK.
The College oversees the training of pathologists and scientists working in 17 different specialties, which include cellular pathology, haematology, clinical biochemistry and medical microbiology.
Although some pathologists work in laboratories, many work directly with patients in hospitals and the community. Together, they are involved in the majority of all diagnoses and play an important role in disease prevention, treatment, and monitoring. If you have ever had a blood test, cervical smear or tissue biopsy, a pathologist will have been involved in your care.

Main Purpose

The Royal College of Pathologists is seeking a ServiceDesk Manager to lead the IT ServiceDesk and operational management of the IT function. The post holder will have a proven track record of leading a team of ServiceDesk Analyst to provide support for the College's IT and AV technology transformation. The role will be responsible for overseeing the day to day support of the IT and AV services across the RCPath. Reporting to the Head of IT, the ServiceDesk Manager is a highly visible and leading role within the IT Team and will work closely with all departments and the Senior Management Team. The following are some of the key requirements for the role:

• To lead the support of college-wide data and business applications. This includes Microsoft 365, Open Engage (and the new Dynamics 365 replacement) and associated interfaces to the College websites, LEPT (Learning Environment for Pathology Trainees) and other business application services.
• To ensure that the IT supporting services (IT & Audio Visual) are operational on a 24x7, 365-day basis.
• To manage the continual service improvement for the support of all business systems and associated processes.
• To support College users and events in the use of business applications and Audio Visual equipment, including identifying and supporting training for users (as required).
• To support the management and delivery of projects according to the College’s ongoing development plans.
• To manage an accurate log of all college IT and AV (Audio Visual) Inventory (hardware and software) in a central database (SolarWinds) and ensure that all stock items are kept in a clean, efficient, organised and tidy location.
• To design, deliver and maintain controls and service processes aligned to industry standards, based on the ITIL Service Management processes.
• To analyse, interpret highly complex information as part of major Incident reviews based upon a variety of volatile information sources and produce concise, accurate root cause analysis reports to ensure the team continue to learn from such incidents and avoid re-occurrence.
• To contribute to the development and implementation of a strategy for the on-going support and development of the business-critical IT infrastructure and security.
• To support and update the IT Risk register, identifying risks and issues in own area of work.

First round interviews currently scheduled from w/c 11 August 2025

The Royal College of Pathologists understands the value and strength that diversity brings and we are proud to be an organisation of members from a wide range of backgrounds. We are keen to encourage and enable more people of all identities and from all backgrounds to become involved in the College.

About The Advocacy Project

We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.

Some of the ways we do this include:

· advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing

· user involvement projects that help organisations improve what they offer by listening to people who use their services

· local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback

· innovative Personal Health Budget projects that allow people to access items and services to improve their wellbeing.

Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.

About the role

The post-holder will provide independent advocacy in various settings, including in the community, people’s homes, and hospital settings including mental health wards. You’ll raise awareness of advocacy, including for people from minority ethnic communities. You’ll work as part of a team of independent advocates, reporting to the Advocacy Service Manager. 

You will work as part of the Ealing advocacy team. You may also need to carry out your role in other London boroughs.

Under the Health and Social Care Act 2008, the post holder will be required to visit CQC registered care homes and would be subject to government requirements.

Key responsibilities

î  Provide advocacy for eligible people under Mental Health Act 2007, the Health and Social Care Act 2012, Mental Capacity Act 2005 and under the Care Act 2014.

î  Provide a one-to-one advocacy service for people and undertake case work, evidencing and uploading case notes and data in a timely manner.

î  Provide instructed and non-instructed advocacy, where appropriate.

î  Provide information, support or signpost clients in order to inform or empower individuals on any issues about their treatment under the relevant legislation.

î  Act as duty advocate for our Single Point of Access referral line on a rota basis.

î  Meet case-working standards, monitoring system requirements and the goals for our service, making sure everyone needing advocacy is referred into the service in the right way.

î  Work within the location-specific engagement protocols, security, confidentiality and safeguarding policies (in addition to the Advocacy Best Practice Handbook).

î  Actively promote self-advocacy throughout all work with patients, where practical.

î  Raise awareness of independent advocacy and referring pathways to eligible people and referring agencies.

î  Keep your knowledge of legislation and policy up-to-date, including the mental health act, mental capacity act, care act, and local / national policy.

î  Keep up to date with developments and good practice in independent advocacy (including different advocacy models).

î  Develop good working relationships with key staff within health and social care services.

î  Be an active member of the advocacy service, contributing to service planning and providing cover for other colleagues when needed.

General responsibilities

î  Participate in team meetings and training.

î  Participate in personal, team and organisational development.

î  Contribute to monitoring reports.

î  Keep to our policies, including health & safety, and risk regulations.

î  Work to our mission, vision, and values.

î  Carry out other projects and tasks as needed.

Person specification

We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.

Essential qualities and attributes:

î  Understanding of the role and responsibilities of an advocate.

î  Understanding of issues faced by people with mental health conditions, physical health conditions and learning disabilities.

î  Ability to listen and build trust, to encourage people to express their own views and to represent clients’ self-defined interests.

î  Excellent interpersonal and communication skills (written and verbal). Good at working with a wide variety of people including commissioners, service users and colleagues.

î  IT literate, including working knowledge of Microsoft packages (Excel, Word, Outlook).

î  Commitment to working within The Advocacy Project code of conduct, equality and safeguarding policies.

î  Ability to work as part of a team and on your own initiative, to plan and prioritise your own workload.

î  Willingness to promote The Advocacy Project and its services in line with our mission, vision and values.

î  Commitment to ongoing professional development.

Desirable knowledge, experience and qualifications:

î  Experience of delivering different forms of advocacy (instructed and non-instructed; IMHA, ICAA, IMCA, IHCA,) within a statutory advocacy service.

î  Knowledge of the Mental Health Act / Mental Capacity Act / Care Act and other statutory legislation as it applies to advocacy.

î  Knowledge of mental health sections and social care services, including current issues in policy and practice.

î  Understanding of the Accessible Information Standard.

î  Advocacy qualification.

Benefits of working for us

We’re committed to providing an empowering, flexible and supportive working environment for all our staff.

Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.

All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.

We are a Disability Confident and Mindful Employer.