Project manager jobs in holborn, greater london
About the Role
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation, and displacement, in the occupied Palestinian territory and Lebanon
The Information Management Specialist will focus on the classification of organisational data, ensuring appropriate confidentiality levels, and implementing robust data loss prevention strategies.The role includes analysing and optimising current SharePoint libraries and leading the development and implementation of an intranet to enhance collaboration and information sharing across the organisation.
About You
The ideal candidate will have experience in data classification, data loss prevention, or information security. Expertise in SharePoint administration and optimisation. Strong understanding of data governance, privacy laws, and compliance standards. Experience with intranet platforms and content management systems (CMS). Knowledge of information security frameworks (e.g., ISO 27001) and DLP tools. Familiarity with data protection regulations (e.g., GDPR).
MAIN RESPONSIBILITIES
Information Classification and Data Confidentiality:
• Develop and implement a comprehensive information classification framework to categorise data based on sensitivity, confidentiality, and regulatory requirements.
• Collaborate with various departments to identify and classify sensitive data, ensuring appropriate security controls and access levels are applied.
• Regularly review and update classification policies and procedures to maintain compliance with legal and regulatory standards (e.g., GDPR)
Data Loss Prevention (DLP):
• Develop, implement, and manage data loss prevention strategies and tools to safeguard sensitive information from unauthorised access, loss, or misuse.
• Monitor and analyse data flows and user activities to detect and respond to potential data breaches or policy violations.
• Work with Cyber Security team to establish controls and technologies that prevent data leakage (e.g., encryption, access controls).
SharePoint Library Analysis and Optimisation:
• Analyse current SharePoint libraries to assess the organisation, security, and accessibility of information.
• Develop and implement strategies to optimise SharePoint libraries, including metadata management, document version control, and access permissions.
• Ensure that SharePoint libraries are aligned with the organisation's information classification framework and DLP strategies.
Intranet Development and Implementation:
• Lead the planning, development, and implementation of an organisational intranet to enhance internal communication, collaboration, and information sharing.
• Define and document the intranet’s structure, features, and functionality, including user roles, content management, and search capabilities.
• Collaborate with stakeholders across departments to ensure the intranet meets user needs and supports organisational goals.
Data Security and Compliance:
• Ensure all data management practices comply with relevant legal, regulatory, and organisational policies.
• Conduct regular security assessments and audits to identify vulnerabilities in data storage and transmission.
• Maintain documentation of data security protocols, risk assessments, and compliance activities.
Training and Awareness:
• Develop and deliver training programs to educate employees about data classification, confidentiality requirements, and data loss prevention practices.
• Create awareness materials (e.g., guides, FAQs) to support employees in understanding and adhering to information management policies.
Stakeholder Collaboration and Support:
• Collaborate with IT, Finance, Audit & Risk and Fundraising teams to align information management initiatives with broader organisational strategies.
• Provide technical support and guidance to end-users regarding SharePoint and the intranet.
SKILLS, EXPERIENCE & CANDIDATE ATTRIBUTES
Experience & Certifications/Qualifications:
• Bachelor's degree in information management, Data Science, Computer Science, or related field.
• Experience in data classification, data loss prevention, or information security.
• Expertise in SharePoint administration and optimisation.
• Strong understanding of data governance, privacy laws, and compliance standards.
• Excellent analytical, problem-solving, and project management skills
Preferred Skills and Competencies:
• Experience with intranet platforms and content management systems (CMS).
• Knowledge of information security frameworks (e.g., ISO 27001) and DLP tools.
• Familiarity with data protection regulations (e.g., GDPR).
• Certification in information governance or security (e.g., Certified Information Systems Security Professional (CISSP), Certified Information Privacy Professional (CIPP)).
Flexibility:
• Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends.
Ethos:
• Support the mission & values of MAP.
• Support and promote diversity and equality of opportunity in the workplace.
• Represent and be an ambassador for MAP.
• Commitment to anti-discriminatory practice and equal opportunities.
• An ability to apply awareness of diversity issues to all areas of work.
• Abide by organisational policies, codes of conduct and practices.
Other desirable experience:
• Experience of not-for-profit/INGO environments
• Experience with humanitarian issues, particularly those in Palestine.
Disclaimer
MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.
We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting
The client requests no contact from agencies or media sales.
About the organisation
For nearly 50 years, nia has provided high quality, women-led services across North and East London. nia has three main aims: to provide services for women, children and young people who have experienced male violence, working to end men’s violence against women and girls, and to inform and influence policy and public awareness.
nia’s values, and our commitment to upholding them, set us apart. We put women first – always and without hesitation: we believe women, we are run by women, for women. We leave no woman behind: we challenge inequality and discrimination and believe that uniting women of all backgrounds is essential to ending the sex-based oppression of women.
About the post
nia’s Specialist Refuge service holds the Women’s Aid Quality Standard mark. The refuges team provides specialist accommodation and support services to women who experience multiple disadvantage including involvement in prostitution and other forms of sexual violence and exploitation, domestic violence, and problematic substance use.
The post is currently funded until March 2026.
About you
We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women. You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s feminist approach to supporting women and girls.
CV’s will not be accepted.
Closing date: 10am, 20th August 2025
Interview date: TBC
The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies.
Delivering cutting edge services to end violence against women and children.


The client requests no contact from agencies or media sales.
The Actors’ Benevolent Fund supports professional actors and stage managers in times of need. We are inviting applications to join our small, friendly team in the role of Grants and Services Co-ordinator.
It is an exciting time to be joining the charity; our bold new Acting for Impact strategy seeks to increase the charity’s reach and impact within the performing arts community and you would play a key part in helping us achieve our ambitions.
This Grants and Services Co-ordinator postholder will work directly with our applicants and beneficiaries, supporting them throughout our application processes and working with successful applicants to ensure the charity provides high-quality, appropriate support. This will include making grant decisions and working with beneficiaries to develop their support network.
We are looking for someone with experience of working with clients and service users, particularly as a first point of contact. Key aspects of the role also include supporting service development and leading on data management. Working as part of a small team (of four) you will need to be able to take an adaptable approach to manage competing priorities. You will have excellent interpersonal skills, with the ability to build professional relationships with clients, and work collaboratively with colleagues internally and externally.
This role is based at our office in central London, with some flexible working. To apply, please send an up-to-date CV and covering letter specifying how you meet the points contained within the person specification.
The application deadline is 8.59am on Monday 11th August. Interviews will be held on Friday 15th August at our offices in Adam Street, London, WC2N 6AD.
The client requests no contact from agencies or media sales.
Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to help fight for human rights, you could be our new Data Protection Manager.
About the role
The Data Protection Manager will play a vital role in enabling Amnesty International UK's digital transformation while ensuring compliance with data protection laws. Sitting within the Data and Insight team but working across the organisation this role leads on embedding privacy-by-design across new technologies such as our CRM system, marketing platforms, and collaboration tools.
You'll be our subject matter expert on data protection, helping teams navigate compliance with clarity and confidence, and creating frameworks that support innovation and growth. By ensuring we use data ethically and responsibly you'll help us build public trust in how we protect the privacy and rights of our supporters, staff, and people we work with, upholding the very principles we campaign for.
More details can be found by downloading the job description from our careers portal.
The role may be for you if:
- You're skilled in embedding privacy by design into major digital and organisational change projects, ensuring compliance supports innovation from the outset.
- You can translate complex legal and regulatory requirements into clear, practical guidance for colleagues across a range of disciplines.
- You collaborate and positively contribute to an inclusive culture.
- You also have a strong understanding of how data protection impacts fundraising, marketing, and supporter engagement strategies.
Our Commitment to you
Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.
New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.
Apply for this role
This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).
We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.
To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send questions 24 hours in advance. We are a disability confident organisation.
Charity People is delighted to be supporting FareShare in recruiting for a Digital Marketing Manager who will join this amazing organisation in a strategic management role requiring vision, and the ability to inspire and guide a high performing team.
The UK's leading food distribution charity, FareShare, works across an extensive network to strengthen communities by taking the millions of tonnes of good food wasted by the food industry each year and redistributing it to over 8,000 frontline charities and community groups. Powering school breakfast clubs, older people's lunch clubs, homeless shelters, and community cafes to make a difference, FareShare's work has an enormous impact on the lives of the millions of individuals in the UK who are struggling to afford to eat while tackling the environmental impact of food waste.
Digital Marketing Manager
Contract: Permanent, full time role (35 hours per week)
Salary: £39,414 to £41,488
Location: Hybrid - home based with ideally at least one day per week in the London office at Old Street
Closing date for applications: midnight on Thursday 7th August
First stage interviews: week commencing 18th August
Second stage interviews: week commencing 25th August
As Digital Marketing Manager, you will lead FareShare's digital marketing function, and will deliver ambitious, insight-driven initiatives that drive engagement, grow audiences and maximise impact.
You will be responsible for setting the direction for all digital campaigns including across paid media, organic content, email journeys, SEO, and analytics. You will manage a small team of two and work closely with colleagues from across the organisation.
Core responsibilities will include:
- Digital strategy and performance, including the development and implementation of integrated campaigns across social, search, email and web; and of setting and monitoring KPIs for engagement, traffic and conversion as well as tracking channel and campaign performance
- Social media and content, including management of all organic and paid social activity. You'll be responsible for content calendars, copy, creative direction and reporting as well as leading the development of engaging digital content for the website and identifying new opportunities to grow engagement, reach and help meet policy goals
- Overseeing email marketing and audience journeys, including of the strategy and delivery of all email activities targeting supporters and stakeholders. You'll work with your team to develop segmentation strategies, automated journeys, and A/B testing plans to improve performance, and ensure GDPR compliance and supporter-centric communication
- Digital advertising, including leading all digital advertising activity, including Google Ads, Meta, and LinkedIn
- Website and UX, including monitoring user behaviour and propose data-led improvements to web structure and content
- Network and internal support, including supporting the digital capacity of FareShare's network partners through the provision of toolkits, templates, and training; and by championing digital marketing across the organisation, collaborating across teams
- Line-manage and support the development of the Digital Marketing Officer and Email Marketing Officer, providing clear objectives, regular feedback, and opportunities for learning and development
This is a senior strategic role within the team as well as a key position within the organisation, and is a fantastic opportunity to join a charity during an exciting time and to work with a wonderful team.
We would love to hear from candidates with the following skills and experience:
- Previous experience of designing and delivering multi-channel digital campaigns at scale
- Demonstrable experience in a senior digital marketing role across all primary channels
- Strategic thinker with hands-on expertise in campaign planning, delivery, and optimisation
- Strong analytical skills and experience using GA4, Looker Studio, or similar for reporting and insight
- Strong copywriting and content planning skills, with an eye for visual storytelling
- Knowledge of SEO/SEM, digital advertising platforms, and audience segmentation
- Experience in email marketing strategy and CRM systems (e.g. Active Campaign, Mailchimp)
- Strong leadership and people management experience
- Ability to manage competing priorities and drive projects through to delivery
- Passion for FareShare's mission and understanding of how digital drives social impact
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
International Events Manager
Position Objective:
To help manage and coordinate PETA and PETA entities’ Fundraising Events Department
Term of Employment:
Full-time
Location:
Hybrid in London (regular office attendance will be required)
Reports to:
Director, International Fundraising
Salary:
£34,000 - £38,000
Primary Responsibilities and Duties:
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Assist the Assistant Director and Director, International Fundraising, with overseeing the day-to-day operations of the Fundraising Events Department
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Plan, organise, manage, and attend fundraising events held by PETA and PETA entities
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Exercise a lead role in overseeing aspects of PETA and PETA entity fundraising events, both in-person and virtual
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Ensure that event projects remain on schedule and deadlines are met
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Develop relations with event vendors and negotiate contracts and costs to ensure the best possible value
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Analyse data and evaluate events in order to implement strategy to improve event effectiveness
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Oversee the production of invitations, mailings, acknowledgement letters, awards, and other event-related materials
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Oversee the coordination of presentation material, including the creation of scripts and PowerPoint presentations
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Oversee the solicitation of donations and coordinate the production of gift bag materials
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Establish and maintain good communication and relationships with PETA donors and individuals at all levels of PETA and PETA entities
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Manage and track event RSVPs using PETA entities' donor databases and other tracking documents
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Manage event inventory and the shipping, receiving, and storage of event supplies
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Recruit and manage volunteers for events
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Collect and maintain event data, including costs, revenue, and confidential donor information
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Assist the department director and associate director in taking a lead role in the training of new hires in all event planning and departmental aspects
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Perform additional duties assigned by the supervisor
Qualifications and experience:
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Demonstrable event planning experience
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Proven experience with data entry and database maintenance systems
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Proficiency with a variety of Microsoft Office programs
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Proven exceptional oral and written communication and negotiation skills
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Proven ability to maintain strict confidentiality at all times
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Proven ability to establish priorities, organise tasks, work under pressure and meet multiple deadlines
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Proven ability to work both independently and as part of a team
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Professional appearance
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Ability and willingness to travel
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Must have a valid driver's license and a satisfactory driving record
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Commitment to the objectives of the organisation
- Adherence to a vegan lifestyle is strongly preferred
The client requests no contact from agencies or media sales.
Looking to use your career to stand up for human rights?
Join a bold human rights team taking on China’s occupation of Tibet, and help power the resistance through fundraising. We’re hiring a Fundraising Officer/Senior Officer to grow our movement and amplify Tibetan voices worldwide.
About the Role:
We’re up against a global superpower. Here, your fundraising fights back.
At Free Tibet and Tibet Watch, we are small but tireless: up against one of the world’s most powerful regimes, the Chinese Communist Party (CCP). We’ve adapted rapidly to an unpredictable fundraising landscape, and we’re looking for someone equally bold, creative and committed to help us grow. You may be early in your fundraising journey or already have experience generating income from individual giving or trusts and foundations. Either way, if you want to build your skills while contributing to urgent and meaningful human rights work, we want to hear from you. Depending on your experience, we will appoint at Fundraising Officer or Senior Fundraising Officer level.
About Free Tibet and Tibet Watch:
We stand with Tibetans: for their homeland, their identity, their future, and against China’s brutal occupation.
Behind closed borders, injustice thrives. We break them open with facts and campaigns. Tibet Watch exposes the truth from inside occupied Tibet through evidence and world-leading research. Free Tibet turns that truth into action, with hard-hitting campaigns and relentless advocacy that make the world pay attention. Together, we’re building a global movement that’s impossible to ignore. Tibet can be free. It must be free. And one day, it will be.
Job Description: Fundraising Officer / Senior Fundraising Officer
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Location: Brixton, London / Remote
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Salary: £29,000-£32,000 pro rata, depending on experience
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Hours: 4 or 5 days per week (28-35 hours)
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Reports to: Fundraising Manager
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Deadline to apply: 9am, Wednesday, 6 August 2025
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Interviews from: Wednesday, 13 August 2025
What We Offer:
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Flexible hybrid working and a supportive, mission-driven team
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A culture that values both results and staff wellbeing
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Robust remote working policies and flexible hours
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Generous leave: 25 days + public holidays
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Strong training, development and career progression
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Interest-free season ticket loans
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Pension contribution
Main responsibilities
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Assist the Fundraising Manager with income-generation activity across the organisation.
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Support the Fundraising Manager with the execution of the fundraising strategy.
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Assist Fundraising Manager with Major Donor fundraising.
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Work to ensure that you and the Fundraising Team’s KPIs and targets are met.
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Take ownership of all direct marketing campaigns including postal and online appeals, upgrade and reactivation mailings, email campaigns, regular giving recruitment and lead generation.
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To lead on all fundraising logistics, which includes having full responsibility for the incoming and outgoing post.
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Coordinate paid recruitment by collaborating with the Digital Engagement Team and work on supporter journeys, with sign-off from the Fundraising Manager.
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Provide monthly analysis and reports on fundraising campaigns/appeals and recruitment of new supporters/grants.
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Research new funding opportunities.
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Write and coordinate applications for financial support from appropriate trusts and foundations.
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Regularly check in on prospective trusts and foundation donors/application progress and reporting.
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Coordinate, attend and assist with organising events.
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Ensure that supporter records are all kept up to date (in-keeping with GDPR guidelines) on the database/CRM.
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Ensure that supporter journeys are regularly assessed and of the highest standard.
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Be responsible for handling fundraising queries from supporters and ensuring they are answered promptly and appropriately.
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Recruit and manage (1-2) fundraising volunteers to further support the Fundraising team and activities.
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Craft strong fundraising/marketing copy for the organisation as a whole
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Contribute to Free Tibet’s twice annually printed magazine, where needed.
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Support the Fundraising Manager with budgeting and spotting key areas of success/failure and aiding in the prompt response to either situation.
General responsibilities
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Assist with responding to queries from supporters and donors on a daily basis.
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Participate in weekly team meetings and monthly finance/fundraising meetings.
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Support the Head of Income in all areas of fundraising activities.
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Assist with the smooth running and financial sustainability of the organisation.
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Aid in the day-to-day running, migration and organisation-wide implementation of a new Client Relationship Management (CRM) system.
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General administration duties.
Person Specification
Essential
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Clear passion and interest in fundraising — whether it be learning new skills or developing this area of expertise.
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Some experience securing and/or managing individual giving OR major donor fundraising.
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Strong communication skills (internally with other colleagues and externally with supporters) including the ability to write clear and persuasive fundraising copy.
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The ability to write applications to secure grants from trusts and foundations and reporting.
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Ability to take initiative, manage competing priorities and ensure deadlines are met.
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Commitment to Free Tibet’s mission.
Desirable
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CRM and fundraising analysis experience.
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Digital fluency in direct relation to fundraising i.e. email marketing and social media.
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Some experience managing staff or volunteers.
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Experience working in a third-sector organisation would be an advantage.
Application Process
Please send a CV and personal statement outlining your suitability for this post to recruitment(at)freetibet(dot)org. The deadline for all applications will be Wednesday 6th August 2025 at 9am. Interviews will be held from Wednesday 13th August 2025. We look forward to receiving your application.
We are Free Tibet, and we stand with Tibetans around the world. For their homeland, for their future and against China’s brutal occupation.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a dynamic and people-focussed Finance Coordinator to take our organisation to the next phase: this is a fantastic opportunity to have a real impact at a fast-growing organisation. We have recently upgraded our finance systems to Xero and updated our processes: we now want to build on this success. The Finance Coordinator will prepare financial reports for the board and ensure compliance with financial regulations. They will work with our bookkeeper to ensure excellent day-to-day financial management. They will collaborate with our Project Leads, supporting them to set and manage budgets, report quarterly to the board, and ensure all project income and expenditure is recorded accurately in Xero. They will also use produce cashflow forecasts and scenarios using the Xero integration with Syft that Selce has implemented. They will also play a role in HR processes reviewing timesheets monthly and ensuring contracts are amended as staff roles evolve. This role is crucial in supporting the financial health and sustainability of our organisation.
Responsibilities:
Financial Reporting:
· Review financial data and prepare monthly and quarterly financial reports.
· Present financial reports with variance analysis and commentary for the board.
· Support with the preparation of annual accounts, working with Selce’s nominated accountants and the Board.
· Respond to any queries from Selce’s nominated accountants or from the Board.
· Maintain accurate cash flow forecasts for all areas of the business.
· Monitor and report on financial performance against budgets.
Financial Record Keeping:
· Work with and manage our book-keeper,
· Respond to queries from the book-keeper about how best to enter transactions
· Help the book-keeper to implement excellent record-keeping
· Ensure financial records are accurate and up-to-date.
· Ensure invoices, payments, and receipts are processed
· Ensure Accounts Payable & Accounts Receivable are managed
· Manage grants correctly allocating eligible costs against grants and supporting Project Leads to report to grant givers in accordance with terms of grant
· Manage the monthly Payroll process
Compliance and Risk Management:
· Understand and adhere to financial regulations and legislation
· Establish and maintain financial policies, controls, and procedures for Selce
· Seek out methods for minimising financial risk to Selce
· Stay up to date with technological advances and accounting software to be used for financial purposes
· Review VAT and file VAT returns
· Manage interest payments to shareholders in accordance with our rules
Support Functions:
· Assist in the development and implementation of financial policies and procedures.
· Provide financial support and advice and training to Project Leads ensuring compliance with financial regulation and our financial policies.
· Support the CEO and the Board in various financial tasks and projects.
· Track Selce’s financial performance and identify areas for potential improvement making best use of functionality within Xero or Syft for improved efficiency or effectiveness.
Skills & Experience:
Essential:
·Qualified Accountant: ACCA/ACA/CIMA or AAT level 4 part-qualified (who is working toward level 4 qualification)
· At least 2 years’ experience of working in a finance role
· Solid knowledge of financial and accounting procedures.
· Experience using financial software in particular Xero and Syft (or similar).
· Experience of using MS Excel including Pivot Tables & VLOOKUP
· Strong organisational and time-management skills
· Strong communication and interpersonal skills
· Ability to challenge and influence stakeholders
Desirable:
· Experience in the renewable energy sector.
· Experience with community-financed projects and community shares.
· Experience in a cooperative or member-led organization.
· Experience of Charities SORP (FRS 102)
The client requests no contact from agencies or media sales.
The Account and Support Manager will be responsible for working with the Upshot team to deliver high quality customer service to all clients. They will manage the implementation of the Upshot system for new clients, deal with customer support queries and manage contract renewals for existing clients. The role enables the candidate to work closely with a range of audiences, stakeholders and different charities, sport and non-sport, to help and support them to collect good data and better measure the impact of their community work.
Remote working from home; The expectation would be that the successful candidate would spend 2 days per week at the House of Sport with Upshot and the remainder working remotely. At times depending on business needs there may be a requirement for more days to be worked in the office. This role also includes periodic travel to client locations to build relationships and deliver training.
The successful candidate will be managing high-level and detailed relationships with clients and this role will see the successful candidate as a primary point of contact for both new and existing clients of which they are responsible for.
Beyond their core responsibilities, the Account and Support Manager will also have the opportunity to develop the business more broadly, through identifying potential business development opportunities, partaking in ongoing marketing exercises, discussions around the development of the system and engaging with our wider Monitoring, Evaluation and Learning Services.
The role is varied, providing the unique opportunity to learn the many different skills needed to run a tech start up, under the umbrella of a social enterprise. They will help develop Upshot’s online help guides/resources, deliver online and face to-face training, host workshops and assist with improving efficiency within the team.
Account and Support
Client Onboarding and Training:
1. Manage the implementation of Upshot for new clients, including analysing clients’ needs and adapting the system to meet their requirements.
2. Deliver training to groups of new and existing Upshot users in-person and online.
Support:
3. Provide a high-quality customer experience, supporting on designing and producing support materials, such as online tutorials, guides and documents.
4. Provide high-quality user support, resolving complex queries and ensuring high client satisfaction.
5. Proactively troubleshooting and offering tailored solutions to clients’ needs online, by telephone or in person.
Renewals:
6. Conduct regular check-ins with clients during the license period to ensure they are satisfied and utilising the product fully. 7. Manage the renewal process, ensuring clients renew their contracts annually and identifying opportunities for upselling or upgrades.
General Account Management:
8. Build relationships with and take full ownership of allocated & identified new and existing clients.
9. Monitor client accounts to ensure they are active and engaged, taking proactive steps to address any potential issues.
Collaboration and Coordination:
10. Work closely with the Head of Account Management and the wider Account Management team to maintain excellent relationships with all clients.
11. Work with internal teams, such as Product, to highlight client issues and improve the overall client experience.
12. Collaborate with other team members to ensure accurate and complete information is captured in CRM (Customer Relationship Management) and Finance systems.
13. Provide support to the Upshot team for client-related tasks.
14. Lead or support on projects to improve internal processes and implement them successfully within the wider team.
Additional Responsibilities
Business Development and Marketing
15. Take a proactive role in identifying and securing new business opportunities to expand our client base. This could include upselling services to existing clients, generating referrals and identifying new clients.
16. Support the Upshot team in the delivery of marketing material, organising events and campaigns to maximise sales opportunities.
Monitoring, Evaluation and Learning Services
17. Support on the creation of sophisticated external reporting mechanisms, enabling clients to visualise and communicate their impact effectively.
18. Advise clients on best practices in data collection and impact measurement, and support internal efforts to continually enhance client’s MEL needs.
19. Support on the delivery of MEL workshops both in-person and online
Software development:
20. Support the Upshot Product team to carry out user testing and make recommendations for enhancements to the system’s features and functionality.
21. Advise the Upshot team regarding improvements to the system to assist with sales and existing customer satisfaction
Other:
22. Provide support to the rest of the Upshot team where needed.
23. Undertake duties as can be reasonably expected to ensure the smooth running and efficiency of the Upshot team.
24. Always carry out duties and responsibilities in compliance with Upshot policies.
Person Specification
Ideally, we’re looking for someone with the following characteristics. However, it is not essential to possess all.
Knowledge of:
1. Web-based software applications and data management.
2. The not-for-profit sector, including Local authorities, Housing Associations, Universities and Colleges.
3. Sports development and/or sport for development including National Governing Bodies, County sports partnerships and sport clubs.
4. MEL (Monitoring, Evaluation & Learning) impact measurement, data collection.
5. Microsoft products, particularly Excel to an advanced level.
Experience of:
6. Account management and customer service in a tech, SaaS or charity environment.
7. Leading on external projects with a wide range of stakeholders from planning to execution
8. Delivering group training to a range of audiences – in person and online.
9. Providing client and user support, especially on digital tools.
10. Handling, analysing and visualising data to produce actional insights.
11. Building and maintaining strong relationships with clients and partners.
12. Communicating clearly and succinctly to a range of audiences through various channels.
13. Managing workload independently to balance the competing pressures of customer service, implementation and training.
Other qualities might include:
14. A huge desire to learn, develop quickly and provide collegial support to other members of the Upshot team.
15. Creative ability, problem solving skills, energy and enthusiasm.
16. Familiarity with data visualisation tools (e.g PowerBI, Google Looker Studio and Tableau).
17. Fluency in English required and additional languages desirable but not essential.
UPSHOT PROVIDES A MONITORING, EVALUATION & LEARNING SYSTEM TO HELP YOU EVIDENCE YOUR IMPACT

The client requests no contact from agencies or media sales.
This role requires a proactive and results-oriented individual to provide expert marketing support across a range of projects and initiatives. The successful candidate will possess a strong understanding of marketing principles and best practices, with a particular focus on service marketing.
Key responsibilities:
Providing marketing advice and guidance to internal and external stakeholders, resolving marketing challenges effectively and efficiently, and selecting the most appropriate marketing techniques to achieve desired outcomes.
The Marketing Officer will lead on various marketing projects, build strong relationships with key stakeholders, and collaborate effectively with both internal and external partners, including marketing service suppliers and external organisations.
The appointed candidate will have:
- Experience of working in a busy marketing team wiithin a charity or Non Profit
- Experience of implementing innovative and successful marketing (across digital and traditional channels)
- Experience of coordinating innovative marketing to deliver service engagement, and build communities using a range of channels and media.
- Proven marketing project management experience.
- Broad knowledge & awareness of the best practice and emerging trends in digital technologies and social media, with the ability to apply that knowledge to a range of marketing projects.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Hybrid working with regular travel to our London Bridge Office
What the job involves
Prostate cancer is the most common cancer in men and it’s harming too many lives. At Prostate Cancer UK, one of our top priorities is funding research that leads to real change. It’s vital we do our best to make sure this research makes a meaningful difference to men’s lives, and that’s where you come in.
We’re looking for an enthusiastic and proactive Senior Research Impact Officer to help us understand, communicate and accelerate the impact of the research we fund.
This role sits in the Research Impact and Engagement Team. You’ll be working at the heart of how we track the progress of completed research projects, share success stories and support researchers in turning their findings into ways to improve the lives of men affected by prostate cancer. You’ll take responsibility for half of our portfolio of completed research projects. This means building strong relationships with funded researchers, understanding how their work is progressing, and supporting them to achieve meaningful impact for men affected by prostate cancer. Using your scientific knowledge and communication skills you’ll translate research outputs into clear, engaging stories to demonstrate the value of our work. Using your understanding of the steps needed to take research from bench to bedside you’ll help monitor the success of our completed research portfolio.
What we want from you
This role is a vital part of how we deliver on our mission, to stop prostate cancer harming men and their families. We’re looking for someone who is passionate about research making an impact and hold a bio-medical science degree (or a degree in a related subject), with research experience. You can understand complex scientific information presented in reports, publications or presentations and explain these complex concepts in a simple and engaging way to a range of audiences including peers within the charity, as well as men affected by the disease. You’ll be motivated to consistently perform to the highest standards, with an eagerness to trial new ideas, identify new opportunities and solve problems.
In any one day you could be helping develop an impact case study for the website, interviewing researchers for project updates, supporting delivery of a research event, or using social media to disseminate the work of our funded researchers. Your primary focus will be on the impact of our funded research, working closely with colleagues in the Research Impact and Engagement Team, as well as working closely with our research funding team, and with other teams across the charity.
We encourage applications from candidates who may not completely fit the job description as we are fully committed to help staff develop and progress in their role.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.
Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.
The closing date is Sunday 10th August 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monay 18th August 2025.
We are recruiting for a Senior Participant Experience Manager to join on a part-time basis, working 21 hours per week (0.6 FTE) as part of a job share. This is a fixed-term contract until the end of October 2026.
This is a fantastic opportunity to join our successful Events team, co-leading our 7-person Participant Experience team. Working closely with the other Senior Participant Experience Manager, you’ll be jointly responsible for identifying and delivering strategic projects and multi-channel supporter journeys to improve the supporter experience for all events participants, resulting in maximised income, retention and lifetime value.
You and your team will work across the Events team, adding value to our participants’ experience across our full range of products, from sign up to thanking and beyond. You’ll lead the team to drive cross product testing, learning and innovation. You will also maximise the impact of our communications across multiple channels, such as telephone, email, post, SMS, whilst pushing efficiencies by streamlining processes and ways of working across teams.
Working as part of the Events Management team you will contribute to the strategy and direction of the wider Events team.
Interviews for this role have been provisionally scheduled to take place on Wednesday 27th and Thursday 28th August. We are open to offering different working arrangements for this role, with a view to discussing specific working days with candidates during interviews.
About you
We’re looking for a strategic thinker who has a strong background in stewardship and customer experience with an understanding of the charity sector.
You will able to manage and inspire the team throughout busy and high-pressured events seasons. You’ll have experience of managing people to deliver the best results for the organisation whilst effectively developing team members within their roles. As a job share, strong collaboration and relationship building skills will be vital in this role.
Crucially, you will have a proven track record in developing and managing multichannel supporter journeys from planning to analysis. You will have experience of managing complex projects and will be confident in negotiating with and managing internal and external stakeholders, managing these vital relationships to ensure best practice and the best results for Alzheimer’s Society.
You will be data-savvy, with clear understanding of fundraising and data protection laws and have extensive experience streamlining and improving processes.
What you’ll focus on:
- Co-leading the Participant Experience team, creating a culture of high performance, collaboration and celebration.
- Managing the supporter journey programme from initial contact through to event day and beyond.
- Working across internal teams and with external partners to deliver exceptional supporter experiences for all our event participants.
- Leading innovation and testing around stewardship activities.
- Supporting the Head of Events and collaborating with Senior Managers to implement a new strategy for the Events team.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
Head of Website Transformation
£90,000 - £105,000 | 6-12 Months (Potential to Extend to 3 Years) | Hybrid Working | UK | London
About the Organisation
Join a complex, global organisation with over 100 million users across 100+ countries, embarking on a major digital transformation journey. We are seeking a strategic and experienced Head of Website Transformation to lead the redevelopment of their global website ecosystem.
About the Role
Reporting to the Group Marketing Director, this senior leadership role will drive the transformation of their digital infrastructure, leading the implementation of a new content management system (CMS) and simplifying a network of over 300 business and country-specific websites. Acting as the Senior Responsible Owner (SRO), you will collaborate with global stakeholders and external partners to deliver a modern, scalable, and insight-driven platform that supports growth, engagement, and operational excellence.
Key Responsibilities
- Lead the transformation of 300+ websites into a unified domain and CMS structure.
- Oversee the full life cycle of CMS re-platforming - from discovery and selection through to implementation.
- Develop and manage a strategic road-map for the global website ecosystem, including content, functionality, and user experience.
- Act as the primary liaison between marketing, communications, and digital technology teams.
- Collaborate with global stakeholders and agencies to define requirements, map user journeys, and ensure alignment with organisational strategy.
- Ensure SEO continuity, internationalisation, and content migration strategies are embedded in the project.
- Build a deep understanding of the operational context to inform design and delivery decisions.
- Support the enablement of marketing and communications teams to manage and optimise content effectively.
Person Specification
- Proven experience leading global website transformation and CMS re-platforming projects.
- Demonstrated success in managing website migrations across multiple countries, languages, and stakeholder groups.
- Experience in the education, EdTech, teaching, or exams sectors is highly desirable.
- Strong leadership skills with experience managing cross-functional teams.
- Excellent communication, influencing, and project management capabilities.
- Track record of managing SaaS vendors and digital marketing agencies.
- Familiarity with CMS platforms such as Drupal, WordPress, and enterprise-level systems.
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
This role requires a proactive and results-oriented individual to provide expert marketing support across a range of projects and initiatives. The successful candidate will possess a strong understanding of marketing principles and best practices, with a particular focus on service marketing.
Key responsibilities:
Providing marketing advice and guidance to internal and external stakeholders, resolving marketing challenges effectively and efficiently, and selecting the most appropriate marketing techniques to achieve desired outcomes.
The Marketing Officer will lead on various marketing projects, build strong relationships with key stakeholders, and collaborate effectively with both internal and external partners, including marketing service suppliers and external organisations.
The appointed candidate will have:
- Experience of working in a busy marketing team wiithin a charity or Non Profit
- Experience of implementing innovative and successful marketing (across digital and traditional channels)
- Experience of coordinating innovative marketing to deliver service engagement, and build communities using a range of channels and media.
- Proven marketing project management experience.
- Broad knowledge & awareness of the best practice and emerging trends in digital technologies and social media, with the ability to apply that knowledge to a range of marketing projects.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Marketing & Communications Planning Partner
Reference: JUL20255252
Location: Flexible in UK
Salary: £39,205.00 - £41,856.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
Contract: Fixed-Term for 6 months
Hours: Full-Time, 37.5 hours per week
The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
We are seeking an experienced and talented ‘Marketing and Communications Planning Partner’ to lead the co-ordination of our marcomms planning process.
The position sits across both our strategic communications and marketing functions in the Digital Technology & Communications directorate and has a responsibility for ensuring that there are plans in place to effectively prioritise our marketing and communications year-round. Their role is to develop audience-focussed, channel-agnostic marcomms plans, which are rooted in our corporate strategy and build from the principles of our brand, ensuring that we are engaging audiences for impactful outcomes.
The ideal candidate will have a successful track record coordinating complex marketing and communications plans for a large organisation and able to quickly collate and analyse information. They will enjoy building trusted and respectful relationships across the organisation with which to bring greater collaboration.
We’re all connected by the wonder of nature. The health of the natural world is fundamental to the survival of all species and has a right to flourish. Nature is in crisis. By working together, we can save it.
Main responsibilities:
- Consistent management of our annual marcomms planning process, through which marketing and communications can be successfully scoped and prioritised.
- Agreeing marketing and communications priorities with senior leads as part of an annual, quarterly, monthly and weekly planning process, ensuring that our approach delivers value for the organisation and a more relevant experience for audiences.
- Ensure that our plans align with the corporate strategy and are effectively designed to enable the RSPB to grow and retain audiences.
- Coordinate evaluations to measure the effectiveness of our marketing and communications and help to identify actionable insights which can enhance our strategy.
- Collaborate with the Planning & Delivery team to ensure a smooth end to end process from marcomms planning into activity (tactical) planning, working to adapt plans according to feasibility assessments
- Working closely with stakeholders on any emerging trends or issues which may result in a change to our plans and priorities and working with key leads to develop planning in response to this, allowing the organisation to respond effectively to new opportunities and to mitigate risk.
- Oversee continued improvement in our approach to planning and prioritisation, resulting in better collaboration within the organisation, an enhanced experience for stakeholders and ultimately ensuring that we can reach the right audience, with the right message at the right time
Essential skills, knowledge and experience:
- Experience of complex marketing & communications planning to achieve specified outcomes
- Ability to engage in negotiation with all levels, managing expectations and influencing aligned with objectives
- Experience of successfully managing complex projects, involving multiple stakeholders, from start to finish
- Strong relationship building and stakeholder management skills
- Experience of coordinating evaluation of activities and using this information to drive insight led decisions
- Able to demonstrate continual learning in the field of communications
- Excellent writing, planning and verbal communication skills
- Ability to quickly collate, analyse and comprehend large amounts of information
- Strong communication skills with an ability to listen and understand stakeholder issues
- Experience of working in a large, functionally and geographically diverse organisation, preferably in the voluntary sector
- Experience implementing new processes, templates and frameworks
- Demonstrated ability to multi-task in a fast-paced environment
- Self-starter & fast learner who is detail-oriented and organised
- IT literacy - competent in MS Office
Desirable skills, knowledge and experience:
- Experience implementing new planning and work management systems and software, such as Jira, and/or Miro
Closing date: 23:59, Mon, 11th Aug 2025
We are looking to conduct interviews for this position from w/c 25th August 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of this application process, you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
This role will require completion of the standard pre-employment checks.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.


