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Project manager jobs in london

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Top job
Closing in 6 days
Dogs Trust, The Angel (On-site)
£52,000 per year
Are you a strategic, insight-driven marketing leader who’s passionate about improving customer experiences?
Posted 1 day ago
Top job
Orchard Hill College and Academy Trust, Sutton (Hybrid)
£50,568 - £58,692 per year
We are seeking a strategic and forward-thinking Head of Development to join our senior leadership team.
Posted 3 days ago
Top job
Closing in 4 days
Macmillan Cancer Support, London (Hybrid)
£54,000 - £59,000 per year
A pivotal role in bringing philanthropists into the heart of Macmillan, unlocking significant support to drive our ambitions for growth!
Posted today
Top job
Single Homeless Project, London (On-site)
Starting at £39,328.93 and rising incrementally to £42,567.02 per annum (pro rata)
Chance to shape the development of a young and ambitious service while growing your own career within SHP.
Posted 5 days ago
Working Options in Education, Remote
£24,570 - £28,000 per year
Based in North Wales, or locations within England that are near to the border (e.g. Liverpool, Chester, Manchester).
Posted today Apply Now
Centre 404, Wembley (On-site)
£32,000 - £35,000 per year
A pivotal role continuing Centre’s 404 service expansion in the Wembley area, bringing our expertise, vision and values to families in need.
Posted 1 day ago Apply Now
Closing in 2 days
Parkinson's UK, Remote
£13,788.44 per year, pro rata from £27,576.88 per year (Travel expenses are covered by the charity)
Posted 3 days ago
SAVE Britain's Heritage, Clerkenwell (Hybrid)
£35,000 - £38,000 FTE (pro rata £28,000 - £30,400)
SAVE Britain’s Heritage a national campaigning charity working to protect historic buildings is looking for a Heritage Engagement Manager
Posted 1 day ago
Closing in 2 days
The British Cardiovascular Society, London (Hybrid)
£38,890 FTE per year (pro-rata for 17.5 hours to 21 hours per week)
We are seeking a motivated and dynamic Programme Manager to lead initiatives that support women working in cardiology.
Posted 6 days ago Apply Now
Mark Evison Foundation, London (On-site)
£26,600 - £35,000 pro rata
Do you want to have a significant impact on the personal development of 17-year-olds in state schools across London?
Posted 2 days ago Apply Now
Closing today at 11:59
Harris Hill Charity Recruitment Specialists, Remote
£20.32 - 20.32 per hour
Posted 1 week ago Apply Now
Closing in 6 days
Power2, London (Hybrid)
£40,000 - £44,000 per year
We are seeking an experienced Trusts and Foundations fundraiser to join our team at Power2, a fast growing and energetic youth charity.
Posted 1 day ago
The Restart Project, London (Hybrid)
£41,400 - £45,145 per year
Posted 1 week ago
Closing in 5 days
Place2Be, Clerkenwell (Hybrid)
£41,800 per year
Posted 3 days ago
Page 3 of 42
The Angel, Greater London (On-site)
£52,000 per year
Full-time
Permanent
Job description

Dogs Trust is looking for a Consumer Insights and Customer Journeys Lead to head up a team focused on understanding our audiences and optimising their end to end journeys across every touchpoint. You’ll use insight to shape campaigns, and help deliver our mission of giving every dog the life they deserve. 

What does this role do?

As Consumer Insights and Customer Journeys Lead you will:  

  • Lead and develop a high-performing team, setting a clear vision for customer insight and journey optimisation across Dogs Trust. 
  • Oversee audience research and data analysis, implement whole organisational segmentation,  turning insights into actionable strategies that enhance marketing and operational effectiveness. 
  • Champion a data-driven, customer-first culture by embedding insight into decision-making and improving experiences across all touchpoints. 
  • Map and optimise key customer journeys, identifying opportunities to reduce friction, improve engagement, and drive meaningful outcomes. 
  • Collaborate cross-functionally, set KPIs, and regularly report on the impact of insights and journey initiatives to senior stakeholders. 

Could this be you?

With extensive commercial experience leading and developing high-performing consumer insights and customer journey teams, with a focus on data and insights, you will have a proven track record of developing and implementing successful audience segmentation and customer journey strategies.  You will also have a deep understanding of quantitative and qualitative research methodologies.  You will be an exceptional communicator with strong stakeholder management skills and an ability to translate and communicate complex data into clear, actionable insights. 

What do we do?

The Consumer Insights and Customer Journey team sit within Marketing and Communications under Marketing Strategy and Planning. Working alongside strategic communications experts within Marketing Strategy and Planning, the Consumer Insights and Customer Journey team is responsible for developing a deep understanding of Dogs Trust's audiences through segmentation, research and data analysis to inform the development and implementation of our external communications and customer journey planning.   

About Dogs Trust

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

Posted by
Dogs Trust View profile Organisation type Registered Charity Company size 501 - 1000
Posted on: 19 September 2025
Closing date: 26 September 2025 at 15:55
Tags: Communications, Project Management, Qualitative, Quantitative, Strategy