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Job description
Are you a highly organised and proactive administrator who enjoys helping projects run smoothly? Join Shelter as our Programme and Project Support Officer and play a key role in supporting the delivery of important organisational projects within our Strategy Enablement function.
About the role
The Programme and Project Support Officer will support the delivery of key projects and programmes of work driven by the Strategy Enablement function.
They will ensure programmes and projects run smoothly by supporting the administration, co-ordination and reporting related to the projects, programmes and their workstreams. The role will ensure that programmes are supported with accurate and up to date information and will keep key programme artefacts such as timelines up to date.
Role specifics
As a Programme and Project Support Officer, you’ll work closely with the Senior Programme Manager, you’ll organise meetings and workshops, take clear minutes, track actions and maintain key programme tools such as RAID logs, dashboards and plans. You’ll support communication with stakeholders by preparing briefings, presentations and materials, and help ensure project data is accurate and up to date. You’ll also contribute to maintaining good programme governance, document control and benefit tracking, helping teams stay organised and on track. We’re looking for someone with strong organisational skills, excellent attention to detail and experience supporting programmes or projects, who is confident using tools such as Microsoft Office and project tracking systems.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Organisation
Posted on: 17 April 2026
Closing date: 04 May 2026 at 23:30
Tags: Administration, Project Management, Business Development, Housing, Compliance / Quality, Entry level / Graduate, Homelessness, Programme Management, Governance / Management
The client requests no contact from agencies or media sales.
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Bristol, Bristol City (On-site)
0.55 miles
£29,835 per annum (pro rata for part time)
Full-time
Permanent
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
NCN Delivery Project Officer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
NCN Delivery Project Officer
England South
£29,835 per annum (pro rata for part time)
Ref: 124REC
Full time 37.5 hours per week – we are happy to talk flexible working
Base: South of England. Within easy access to Bristol office is preferable, but not essential.
Contract: Permanent
ABOUT THE ROLE
Team: NCN, Delivery
As the NCN Delivery Project Officer you will support and deliver feasibility and infrastructure construction projects, working closely with team managers to ensure effective project management, community engagement, stakeholder collaboration, and operational delivery.
What You’ll Be Doing
- Supporting managers to project manage, working within established procedures to provide a range of support on infrastructure projects.
- Working on projects which seek to tackle active travel challenges, including the response to the climate emergency, the inequitable distribution of (and access to) green space, private vehicle dominance and equitable and joyful public space for all.
- Contributing to the planning and delivery of community engagement activities and events.
This role is ideal for someone who is passionate about creating real change for walking, wheeling and cycling, connecting people and places, and providing traffic-free spaces for everyone to enjoy.
The focus of this role is in the England South region; we may occasionally need you to travel during the course of your work including occasional overnights stays, and you may occasionally be required to work at other locations as necessary to undertake projects on behalf of Walk Wheel Cycle Trust. Candidates should be based within the geographical area.
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
- You should have excellent verbal and written communication skills including strong report writing experience.
- Experienced with working collaboratively within a team, you will also be adept at building meaningful and productive relationships with stakeholders, public sector (local authority) partners, landowners, contractors and volunteers.
- You should have good knowledge of design standards and best practice principles for developing active travel infrastructure.
- Experience in using ArcGIS or similar software to create maps and analyse spatial data.
- This role requires a self-starter who can work independently, with a passion for active travel.
The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
- 28 days’ leave per annum plus bank holidays for full-time employees
- Option to buy an extra week of annual leave (pro-rata for part-time employees)
- Paid volunteer days to support causes you care about
- Free, confidential support service available 24/7
- Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
Financial Benefits
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
- Death in Service benefit – 3 x annual Salary
Family Friendly Policies
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
- Application deadline: 23:59, 28 April 2026
- Interviews will be held via Microsoft Teams during the week commencing 11th May 2026. To apply, please complete our online application form.
- We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
- Adjustments are available throughout the application process.
Our Values
- We are always learning
- Championing equity
- Taking ownership
- Delivering Together
Organisation
Walk Wheel Cycle Trust
View profile
Registered Charity
Registered Charity
We're the charity making it possible for everyone to walk, wheel and cycle
Posted on: 15 April 2026
Closing date: 28 April 2026 at 23:30
Job ref: 303577CHJEN
Tags: Operations
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