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Project officer jobs in cheshunt, hertfordshire

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Closing tomorrow
Breast Cancer Now, London (Hybrid)
£31,500 to £34,500 per annum, subject to location
Posted 1 week ago
Galapagos Conservation Trust, London (Hybrid)
£35,000 - £40,000 per year
Posted today Apply Now
Closing tomorrow
Royal British Legion, City of London (On-site)
£35,422 to £36,863 per annum (Inclusive of London Supplement)
Posted 2 weeks ago
MS Society UK, N4, London (Hybrid)
Starting at £33,044 per annum, plus excellent benefits
Posted 6 days ago
LandAid Charitable Trust, Remote
£50,000 - £55,000 per year
Posted 1 week ago
British Dietetic Association, Remote
£50,754 - £50,755 per year
“Are you an experienced research dietitian driven by evidence and impact in dietetic practice”
Posted 1 week ago Apply Now
British Heart Foundation, Greater London (Hybrid)
£39,000 - £42,000 per year + benefits
Posted today
Crohn's & Colitis UK, Hatfield (Hybrid)
£45,000 - £48,000 per year
Lead and coordinate the charity’s involvement in projects to improve the quality of health services for people with Crohn’s and Colitis.
Posted 1 week ago Apply Now
Closing in 5 days
Transport for All, Remote
£26,346 for 28 hours per week (£32,933 full time equivalent)
Posted 3 weeks ago
RNIB, City of London (Hybrid)
Up to £47000 per annum + 26 days holiday per year plus bank hols
Posted 1 day ago
Page 9 of 18
London, Greater London (Hybrid) 12.8 miles
£35,000 per year
Full-time
Permanent
Job description

The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.

Scope of role

The Debt Technical Supervisor is responsible for supporting Debt Advisers to ensure the delivery of accurate, effective, and tailored advice to over-indebted clients. This role involves conducting debt-advice interview observations, reviewing case files, and identifying training needs for advisers. The Debt Technical Supervisor provides real-time support and constructive feedback, helping advisers navigate complex cases and ensuring they have access to the necessary resources and information. Additionally, the role includes auditing delivery partner organisations to prepare them for external reviews and supporting them in meeting compliance and quality standards. The supervisor will collaborate with the Quality Assurance Manager to promote best practices, address risks, and contribute to the continuous professional development of advisers.

Key Responsibilities

Support Debt Advisers in their roles and ensure that the advice provided to over- indebted Clients is accurate, effective and tailored to individuals’ circumstances.

  • Conducting debt-advice interview observations.
  • Undertaking debt advice file reviews.
  • Identifying advisers’ soft skill and technical training needs.
  • Providing constructive feedback, and pastoral support, to advisers and their line managers.
  • Providing real-time support to advisers, which will include but is not limited to providing guidance in complex matters and provide advisers with sources of information.

Support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with the Grant Agreement.

  • Ensure partner organisation are kept up to date with the requirements for external assessments.
  • Supporting partner organisations with the preparation and review of files and documentation ahead of an external assessment.
  • Support partner organisations with the implementation of any remedial actions following an external review and support advisors to identify suitable training to improve areas highlighted.

Ensure project compliance and quality requirements are achieved

  • Working closely with the Quality Assurance Mangers to ensure Advisors based at delivery partners have a good awareness and understanding of the quality and service delivery requirements and have active involvement in the delivery of partnership events related to both quality improvement and CPD.
  • Working collaboratively to share good practice in performance and quality improvement and to progress key priority areas of work.
  • Escalating risks promptly and appropriately and contributing to wider monitoring and reporting requirements.

Contribute to Team

  • Work to an agreed work-plan meeting targets and milestones
  • Prioritise and manage your own workload.
  • Be an active member of the team, identifying opportunities for your development. Work in collaboration with our funder, and with colleagues from across their other funded organisations, contributing to key projects and meetings.
  • Compliance with Toynbee Hall policies and procedures, including health and safety. Demonstrate financial efficiency and value for money throughout work.
  • Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice.

Other

  • Travel across London as required, and occasionally the UK
  • Undertake additional tasks as defined by the Quality Managers, Managing Director and Toynbee Hall’s Senior Leadership Team.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

  • 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
  • After 2 years: +3 extra days of leave.
  • After 3 years: +1 additional day.
  • After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

  • Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

  • Enhanced Sick Pay for peace of mind during illness
  • Enhanced Maternity & Paternity Leave to support growing families
  • Employee Eyecare Vouchers to support your vision health
  • Employee Assistance Programme for free, confidential advice and support
  • Mental Health First Aid to ensure workplace well-being
  • Tenancy Deposit Scheme to help secure your home
  • Interest-Free Season Ticket Loan for cost-effective commuting
  • Cycle to Work Scheme to promote a healthier, greener way to travel
  • Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

  • Addressing poverty and injustice through advice and support and influencing systemic change.
  • Shifting power to people and communities affected by injustice and inequality.
  • Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

  • Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
  • Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
  • Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

Application resources
Posted by
Toynbee Hall View profile Organisation type Registered Charity Company size 51 - 100

Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London

Posted on: 07 May 2025
Closing date: 29 May 2025 at 09:00
Tags: Advice / Information, Finance, Social Care / Development, Compliance / Quality, Partnerships, Qualitative

The client requests no contact from agencies or media sales.