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Project officer jobs in leeds, west yorkshire

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HACT, Remote
£28,000 - £33,397.5 per year
Posted 1 day ago Apply Now
Closing today at 23:30
Walk Wheel Cycle Trust, Leeds (Hybrid)
£28,831 per annum (pro rata for part time)
Hybrid working, with the ability to work a few days a month from either our Leeds, Manchester, or Newcastle hubs.
Posted 1 week ago
Closing in 7 days
Animal Welfare Investigations Project, Remote
£24,500 - £29,000 per year FTE
Posted today Apply Now
Bone Cancer Research Trust, Leeds (Hybrid)
£27,000 - £30,000 per year
We are seeking an ambitious candidate who will ensure lived experience shapes all aspects of our charitable work.
Posted 2 days ago
Page 1 of 6
Remote
£28,000 - £33,397.5 per year
Full-time
Contract (12 months)

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Job description

The Project Officer supports the effective delivery of HACT’s community-focused programmes, with a particular emphasis on operational coordination, partner engagement, and service administration. Working closely with internal teams and external stakeholders, the role ensures that project activities—such as voucher distribution, data management, and partner communications—are delivered efficiently, accurately, and in line with organisational standards.

This role blends project management and client relationship management, requiring a proactive and detail-oriented individual who can work independently and collaboratively, with a primary focus on ensuring HACT successfully delivers the objectives for the Fuel Fund programme. The postholder will act as a key point of contact for partners, manage administrative processes, and contribute to the continuous improvement of service delivery.

Job Purpose

To coordinate and administer the delivery of HACT’s community support projects, with a focus on the Fuel Fund and related initiatives, ensuring timely and accurate processing of partner requests and maintaining strong relationships with Housing Associations, Local Authorities, and other stakeholders. The Project Officer plays a vital role in ensuring that residents receive support efficiently via our partners, while contributing to the overall success and impact of HACT’s programmes.

Responsibilities

  • Manage the general administration of the Fuel Fund
  • Be the primary point of contact for all Fuel Fund queries (internal and external)
  • Manage Expression of Interest requests from Housing Associations, local authorities and third sector organisations, ensuring they meet the qualifying criteria and terms of the Fund
  • Manage voucher requests, ensuring they meet qualifying criteria, and issuing to referral partners across the UK
  • Manage, and evolve as needed, quality control processes
  • Manage collation of reporting data from Housing Associations and other referral partners
  • Analyse multiple data sets and produce reports on the Fuel Fund for HACT and external stakeholders
  • Provide updates to key HACT staff about distribution progress
  • Feed informal and formal progress updates and reporting information to HACT Communications and Marketing colleagues, working with them to communicate project learning and opportunities
  • Work closely with colleagues in the wider Communities team to support housing association engagement with HACT’s work and to support key team-wide activity such as the annual Community Investment conference

Required Skills

Essential

  • Administrative experience with a good knowledge of and experience in using Microsoft Office
  • Strong relationship management and collaboration skills, with an ability to engage, communicate and build relationships with a wide range of stakeholders at different levels.
  • Experience of managing multi-partner/ stakeholder projects and knowledge of project management tools and methods.
  • Excellent data analysis skills.
  • Excellent communications skills, both oral and written.
  • Demonstrable track record of preparing and producing data analysis and reports.
  • Ability to work autonomously, use initiative and work independently to drive projects through to completion.
  • NVQ Business Administration Level 2 (or suitable clerical experience)

Desirable

  • An undergraduate degree in a relevant subject.
  • Experience working in a charity, social enterprise or local government supporting communities facing hardship
  • Experience using organisation-wide CRM systems and utilizing these to manage personal data and project delivery

Job Accountabilities

Complete fuel fund and voucher allocations as per agreed timelines.

Ensure projects operate with a sufficient number of sector partners, for example the number of housing associations referring into the fuel fund.

Monitor and review project reach and impact, using this learning to shape any new methods of delivery, e.g. pilots with other sector partners to reach new audiences.

Collaborate with colleagues to communicate the project opportunities and learning at regular intervals, contributing to the wider thought leadership and collaboration objectives of the Communities team.

Maintain positive relationships with project funder(s), by sharing project data in line with agreements.

Ensure high quality delivery of the project, ensuring robust systems are in place to record activity and monitor compliance with the terms and conditions of the project, improving systems as needed, to support partner engagement and voucher redemption.

Coordinate and lead day to day communications with sector partners participating in the project and ensure feedback is collected and reviewed from project partners and beneficiaries.

Further information

The post holder for this role will be required to complete a basic Disclosure & Barring Service (DBS) check.

The Fuel Fund programme must have dedicated resource at all times during the working week (Monday Friday) and as such, annual leave needs to be coordinated with colleagues in the team to ensure the programme is sufficiently resourced throughout the year.

Employees are also expected to be flexible in undertaking the duties and responsibilities attached to their post and may be asked to perform other duties that are consistent with the grade, responsibilities, and typical scope of the role. Any additional tasks should remain appropriate to the nature of the post and not extend into unrelated functions or specialisms.

All employees are expected to work in accordance with the organisation’s values and behavioural standards, which include being supportive, transparent, respectful, kind, honest, and collaborative. This means fostering a culture of empathy, openness, integrity, and teamwork in all interactions, and contributing positively to the organisation’s mission and strategic objectives.

About HACT

Innovation. Collaboration. Insights.

It’s what we’ve always done.

As the charity of the social housing sector, these are the core values that have driven the transformation and development of housing providers for over 60 years.

We believe the provision of housing is about more than just bricks and mortar – it’s about enhancing peoples’ lives.

By partnering with organisations across the housing sector, we drive value for residents and communities through insight-led products and services which encourage innovation and foster collaboration.

To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skills and experiences meet the key skills points in the job description

Interviews expected to take place on November 17th and 18th. 

Application resources
Application Instructions

To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skills and experiences meet the key skills points in the job description

Posted by
HACT View profile Organisation type Registered Charity Company size 21 - 50

To support the social housing sector to unlock the full potential of its social purpose, for the benefit of residents & local communities

Posted on: 21 October 2025
Closing date: 04 November 2025 at 09:00
Tags: Administration, Project Management, Housing, Customer support, Data Analysis, Delivery, Social / Support Work

The client requests no contact from agencies or media sales.