Project officer jobs in romford, greater london

Membership Lead

We’re seeking a passionate and ambitious Membership Lead to drive membership retention and growth.

As a mission-based organisation, we believe businesses have the power to be a force for good. Our members include a range of tea companies, from start-ups to multi-nationals who have joined us to address the complex systemic issues that the tea sector faces. We convene and facilitate collaboration between communities on the ground, our members, businesses, governments, and civil society, enabling us to mobilise our resources and deliver our transformational strategy.

Position: Membership Lead

Location: E2, near Bethnal Green (London). Hybrid, minimum 3 days in the office.

Hours: 37.5 hours per week (full-time), Monday to Friday.

Contract: Permanent

Salary: £40,000 to £45,000 per annum, depending on experience + company benefits.

Closing date: Wednesday 28th May 2025

About the role:

This role will take the lead in seeking out new opportunities for growth across our membership, including acquisition and retention and will be responsible for developing and implementing new initiatives to reach ambitious targets, as well as ensuring our existing members receive an excellent level of customer service.

Strong communication, engagement and interpersonal skills will be pivotal to this role as will the ability to interact, engage and influence senior stakeholders at all levels. This is a great opportunity to help develop, shape and promote our recently updated membership programme, bringing strong engagement and innovation skills, and experience of piloting and testing new approaches.

The successful candidate will have significant experience working at a manager level in a membership environment and will have experience of running successful acquisition and retention initiatives. They will also be a skilled income/fundraising generator with proven experience in achieving commercial targets, possibly with a previous account management background or experience of a similar B2B membership environment. 

They will be a strong manager with experience of working in a busy and complex environment, managing multiple stakeholders and enquiries, as well as having in depth analytical skills, bringing data to life and providing key insights, which will guide us to make evidence-based decisions and sound judgements across the organisation. 

This dynamic role will combine business development, relationship management, stakeholder engagement and operational oversight to ensure the ETP’s membership base thrives and aligns with our mission. 

Key details:

• Reporting to: Head of Communications & Membership.

• Permanent contract, start date immediate.  

• Hybrid working model with a minimum of three days per week attendance at our London office. 

Key areas of responsibility include:  

• Conduct research to identify and understand potential new member organisations in the tea supply chain. 
• Develop tailored marketing materials, including PowerPoint presentations, one-pagers, and proposals. 
• Represent ETP in meetings with prospective members to articulate the value of joining the partnership. 
• Drive new member onboarding, ensuring a seamless and effective process. 
• Act as the external face of the organisation and as the first point of contact for member queries, providing excellent service and timely responses. 
• Conduct regular check-ins with members to understand their needs and priorities. 
• Collaborate with internal teams to adapt offerings based on member feedback and emerging industry trends. 
• Develop metrics to measure membership engagement and continuously monitor and report on these metrics to senior management and the Board. 
• Lead the implementation, update and oversight of the CRM system to improve member engagement tracking and data management. 
• Oversee data collection processes, including compliance with the organisation’s membership criteria. 
• Support the identification of potential partnerships to bolster fundraising and broader impact. 
• Monitor trends and opportunities in the sector to inform strategic priorities and member engagement. 
• Develop compelling marketing and communication materials tailored to potential members. 
• Collaborate with the Communications team to ensure consistent and impactful messaging. 
• Support the Head of Communications & Membership in the implementation of the overall communications and marketing strategy.
• Support the development of thought leadership pieces, contributing to annual reports, and ensure high-quality written outputs. 
• Manage, upload, and maintain website content effectively, ensuring accuracy and alignment with organisational branding and messaging. 
• Plan, organise, and execute events, including forums and conferences, ensuring seamless delivery and high attendee satisfaction. Oversee all aspects of event management, including venue selection, logistics coordination, speaker management, and on-site execution. Collaborate across teams to ensure communications and events align with our goals. 

About you:

• Approximately 10+ years experience in a Membership role.
• Have the right to work in the UK and reside within a commutable distance to our London office in Bethnal Green.
• Strong communication, engagement and interpersonal skills
• Proven ability to positively interact, engage and influence at all organisational levels including with senior management 
• Proven experience of membership acquisition and retention
• Strong understanding of membership organisations 
• Proven experience of successfully pitching new approaches to prospective members 
• Proven experience in B2B sales, ideally within a membership organisation and agricultural supply chains. 
• Excellent presentation, listening and negotiation skills. 
• Strong verbal and written communication abilities, with fluency in English required and proficiency in additional languages, such as German or Arabic, considered an asset. 
• Proven ability to work independently as a self-starter, demonstrating a dynamic, driven mindset with strong lateral thinking skills to solve problems creatively and effectively with minimal supervision. 
• Strong experience in event management and delivery, including planning, organising, and executing forums, conferences, and other high-profile events. 
• Demonstrated ability to manage multiple accounts and projects simultaneously, while maintaining attention to detail. 
• Willingness and ability to travel both within the UK and internationally as required for the role. 
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office applications. 
• Experience delivering client-focused solutions to private sector needs within a mission-based organisation. 

Desirable:

• Experience with design tools, including the Adobe Creative Suite. 
• Strong understanding of the issues and dynamics in agricultural supply chains and membership organisations. 
• Account management or similar business experience in the FMCG sector or similar environment. 
• Knowledge of corporate social responsibility in supply chains. 

To apply for this position, please submit your online application form through this website and ensure you include your CV (maximum of 2 pages) and a cover letter (maximum of 1 page) outlining your motivation for applying and relevant experience.

About the organisation:

Founded in 1997, this not-for-profit membership organisation with 40 diverse members, collaborates with members and third-party grantors to implement impactful, long-term programs in tea-producing countries, improving the lives of farmers, workers, and communities.

The projects address critical issues in the tea supply chain, including poverty, gender-based violence, human rights violations, deforestation, and inadequate access to services. By partnering with corporate members, funders, and local implementers, they deliver tailored interventions and drive responsible business practices. Leveraging their unique position, they bring together the right stakeholders to tackle key challenges with actionable solutions.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Goodman Masson are delighted to be partnered with a UK based membership organisation as they look for their new Financial Controller.

As Financial Controller, you will provide strategic financial oversight across reporting, budgeting, compliance and internal controls, ensuring robust and accurate financial management.

Day to day responsibilities include:

• Provide support to the CFO on growth strategies and specific projects
• Work with department heads to support, budgeting, forecasting and strategic planning
• Oversee all transactional and financial accounting operations
• Leading delivery of the monthly and year-end close processes
• Lead on the implementation of a new finance system
• Identify opportunities for automation and improved reporting tools
• Lead, grow and mentor the financial control team

Essentials:

• CCAB Qualified Accountant
• Experience managing a medium sized team
• Experience leading or supporting the implementation of a CRM system
• Strong understanding of statutory accounting requirements
• Proven experience working with senior stakeholders and providing financial insights
• Advanced excel skills for analysis and reporting

Salary is circa£80,000 per annum subject to experience.

Applications are being reviewed on a rolling basis so please apply ASAP to ensure your details are considered.

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

The role

We are looking for an entrepreneurial and ambitious Business Development Manager to lead our organisational efforts around income generation. The role is ideal for someone with experience in fundraising and/or business development interested in leading the work of a small but impactful and highly respected charity in the health and social care space.

At National Voices, fundraising responsibilities are shared across the organisation, so it is important that the successful candidate is able to work in a collaborative way with others and is just as happy with rolling up their sleeves and writing bids and supporting others to.

National Voices’ is a unique organisation and so we are keen to bring on board a Business Development Manager who understands what our niche offer is and can work creatively to find funders and clients who are interested in that. We’re proud to be an organisation:

•  Which brings together 200+ health and care charities, connecting us with the experiences of millions of people.
• With an impactful policy and public affairs function, which is able to get into the room with top policy and political figures to make the case for a more person-centred and equitable health and care system.
• With a strong research function, which is able to credibly and impactfully bring together the insights of people who experience health inequalities and people with long-term conditions in a way that informs and improves the practice of decision makers in the NHS and social care.
•   With a skilled lived experience team, that works to develop the skills and knowledge of decision makers in health and care around co-production and co-design, and invests in the skills and agency of people with lived experience of health and care.
• With a strong focus on reducing health inequalities and a commitment to anti-racist and anti-oppressive approaches to our work. 

While your primary role will be raising funds for National Voices, you will need to be confident in acting as an ambassador for the organisation and in conveying who we are, what we do and the key priorities of our members and people who use health and care.

Responsibilities

Maintain and grow a strong pipeline of funders and clients

• Overseeing the work of our Membership, Development and Partnership Officer in bringing together weekly information on publicly advertised funding opportunities, periodically testing new search words in line with our strategic and commercial interests.
• Ensuring we have access to relevant tendering frameworks.
• Maintaining a pipeline of charitable Trusts and Foundations.

Write and submit bids, and support others to

•  In some instances, leading on bid writing – drafting, costing and submitting high quality bids for both project and core funding.
• In other instances, buddying with staff members on bids – carrying out initial call with funders to check fit of projects, supporting with budget development, sharing previous relevant tender responses to support bid writing, supporting submission, leading on the social value response and more.

Support and co-ordinate fundraising efforts of the staff team

• Co-ordinating the triaging and prioritisation of funding bids within the team, in line with our strategic priorities.
• Matching project ideas from across the team with funding opportunities.
• Organising fundraising meetings and ensuring the organisational income generation tracker is up to date.
• Supporting members of the staff team to develop their business development and fundraising skills.
• ·Providing advice and support to the wider team on compliance with our organisational ethical fundraising policy, the ABPI code, the ABHI code and the Code of Fundraising Practice.
• Maintaining our rate card.

Maintain and develop relationships with prospective funders, clients and organisations we may wish to partner with on funded projects

•  Maintaining and developing relationships with grant funding teams at pharmaceutical companies – keeping them updated on our priorities and pitching potential projects for grant funding.
•  Alongside other managers and the Senior Management Team, maintaining and developing relationships with development teams at organisations we may want to partner with – consultancy firms, think tanks, research agencies and more.

Manage our partnership scheme

• Take lead responsibility for client management and renewals for organisations on our partnership scheme.
• Coordinate responses to partnership requests within our staff team. Co-ordinate, develop and oversee the delivery of  our partnership offer.

General

•   Line-manage staff, in the first instance our Membership, Development and Partnership Officer, to include appraisals,  setting objectives, monitoring performance and supporting development.
•  Review our income generation approach regularly and making suggestions for improvements, using insights from both successful and unsuccessful bids.
• Report progress on our income generation to the board on a quarterly basis.
• Take a pro-active approach to including our members and people with lived experience in all areas of our work.
• Follow processes set out to measure, monitor and communicate the impact of our work.
• Support good project, financial and data management.
• Contribute to the team’s planning activities and undertake other relevant duties as appropriate.
• Deputise for other members of the team when needed.
• Be prepared to take part in full day events, including providing planning and support.
• Be prepared to take part in events outside of core hours, when sufficient notice has been given

Person specification

Values, attitudes and behaviours

• Passionate about National Voices’ mission and work.
• Proactive, flexible and responsive
• Comfortable working in a team, as well as under own initiative
• Entrepreneurial and commercially savvy.
• Calm under pressure and able to work to tight deadlines while maintaining accuracy.
• Committed to reducing inequality and embracing diversity.
• Comfortable with a range of views and perspectives and keen to make connections and build relationships.
• Willing and confident to assert views, constructively challenge others and receive constructive feedback.

Skills and abilities

• Excellent bid writing skills.
• Excellent communication skills, both written and verbal.
• Strong organisational and project management skills, including demonstrable ability to prioritise workload and maintain quality.
• Excellent people skills, able to work collaboratively and flexibly in a small, friendly team, and communicate and collaborate with a wide range of external stakeholders at all levels
• Ability to embed clear and reliable processes amongst a team of creative and busy people.
• Strong IT skills including Microsoft Office programmes, CRM systems, online conference/meeting software and other programmes where required.
• Able to work well under pressure and to tight deadlines while maintaining attention to detail.

Experience, knowledge and understanding

• A proven track record in securing funding in the health and care space.
• A strong understanding of health and social care.
• Experience in strategy development and delivery around income generation, fundraising or sales.
• Experience of winning work through competitive tendering (desirable).
• Experience of securing funding from Trusts and Foundations (desirable).
• Experience of client / account management (desirable).

Our approach to hybrid working

We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.

We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to-face meetings with clients and partners where this enhances the work.

We assume that this would usually not amount to more than one day per fortnight for people who work full time.

We are happy to discuss how this sits in your life. This can be agreed by your line manager.

Equality and inclusion

As reflected in our Equality Action Plan, we are committed to being a truly diverse organisation. We want to ensure that our trustees, staff members, lived experience partners and volunteers come from a wide range of backgrounds, each bringing their own unique perspectives and experiences. We want to ensure that everyone feels heard and is fully able to participate and thrive.

We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. So we strongly encourage people from a Black, Asian or Minority Ethnic background, and people who live with health conditions or disability to apply. Our offices are fully accessible and we are an LGBT+ friendly employer. Men are currently underrepresented in our team so we would welcome applications from men and non-binary people.

We welcome applications from people who have been in contact with the criminal justice system. For some roles, you may be asked to undergo a basic or enhanced DBS check, but you will only be deemed ineligible for roles which relate to any offences on your criminal record.

We have a range of benefits in place to ensure everyone can thrive, for example:

• We are a Disability Confident employer
•  We offer enhanced parental and sickness leave
• We offer flexible working wherever possible
• We provide our employees with an annual wellbeing allowance
• And much more

Community and Events Fundraising Manager 

Contract Type: Permanent, Full Time, 35 hours per week

Salary: £44,168 - £46,493 per year with excellent benefits 

Location: London, UK subject to the right to work. 

UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid  is located at Canary Wharf, London and this will be your location and contract base.   

*60/40 hybrid working at WaterAid is currently defined as: 60% of an employee’s time in a location of their choice, 40% face to face, defined as in the London office, at conferences or at stakeholder meetings or other location as relevant for the proper performance of the duties of the role.  

About WaterAid:  

Want to use your skills in community and events fundraising skills and play a vital role in making clean water, decent toilets and good hygiene usual for everyone everywhere?  

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.  

Join WaterAid as our Community and Events Fundraising Manager to change the world for millions of people so they can unlock their potential, break free from poverty and change their lives for good. Change starts with water – change starts with you.  
 

About the team: 
This role is in the Community, Events and Education team who sit within the Mass Engagement department. The team manage and deliver a diverse portfolio of fundraising and engagement activity ranging from challenge events, our partnership with Glastonbury festival to a busy community fundraising programme, our volunteer Speaker Network and an education engagement programme.  
 
The team delivers far more than income by deepening the engagement of new and existing supporters and raising awareness of WaterAid’s work.  

About the Role:  
As our experienced Community and Events Manager, you will manage our community and events fundraising at WaterAid, taking ownership of how this programme grows and evolves. Working closely with the Community, Events and Education Team Lead, you’ll shape and deliver an ambitious strategy across our third-party events portfolio, bespoke virtual fundraising products, DIY fundraising, community and schools fundraising. 

With the freedom to explore new ideas and approaches, you'll help shape the future of our community and events programme. Building on strong foundations and with clear potential for growth, you’ll be instrumental in expanding our reach and generating essential funds to provide clean water, decent toilets and good hygiene to the communities where we work. 

You’ll also lead and support a talented team of two fundraisers, guiding their development and fostering a collaborative, high-performing environment. This role  
offers real opportunity to make a lasting impact and drive meaningful change. 

About you: 

We’re looking for an ambitious and proactive fundraiser with experience in community and events fundraising. You’ll have a strong track record of raising income and delivering successful events and community activities, along with the tenacity to spot opportunities and the curiosity to test and develop them for maximum impact. 

Requirements

To succeed, you’ll also need: 

• Proven experience and solid knowledge of community and events management and delivery 
• Excellent project and time management skills, able to juggle priorities, handle pressure, and meet tight deadlines 
• Energy, enthusiasm, and determination to deliver against ambitious targets 
• A willingness to take risks, learn from setbacks, and grow from experience 

Closing Date: Applications will close at 12:00PM UK Time on 04 June 2025. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.

How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV and an essential cover letter.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check.

Benefits

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment:

Our People Promise: We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities: We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding: We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

The Hardman Trust supports people on long prison sentences to take their next steps in life. As the Head of Service Delivery your role is to make this a reality by overseeing the delivery of our operational programmes and services. You will be responsible for helping the team to the successfully deliver our four main areas of work:

• Our grants programme

• Our support programme

• Our directory (digital and book)

• Our penfriends programme

Over time, it will include other products and services developed to meet the needs of people on long sentences. This role has a strong focus on team management and development, helping us build staff capacity across our operations to deliver our goals.

Your key responsibilities are to:

1. lead a motivated, happy team 

2. work with colleagues to ensure day-to-day systems are in place for that team to deliver excellent results for long term prisoners 

3. develop and refine our programmes and services 

As an experienced team manager, you will have the ability to use your management and leadership skills to encourage joined-up working, come up with new ideas and approaches, and build a positive, values-based and solution-focused culture across a growing and changing organisation. You will help to ensure our programmes are delivered to a high standard, that they have a positive impact, and that they meet the needs of long-term prison leavers today. 

You are someone that likes to get things done and put necessary operational systems in place to allow great work to be done.  You are someone whose practicality and optimism inspires people in your team to do their best work and thrive in the organisation. You will work with our mission at the heart of what you do, with an eagerness to support those we are here to serve.

You will work closely with the CEO, Finance Manager, and Fundraising & Communications Manager. You will use your relationship building skills to connect The Hardman Trust to the broader CJS sector, raising awareness of our work, learning from others, and helping us to build partnerships.

With one eye on the day-to-day operational delivery of our work and one on the strategic horizon, you will play a key role in shaping and defining our future as we innovate and grow. 

Job description

1. Lead and manage the service delivery team

• Ensure excellent individual performance through regular one-to-one line management.

• Promote and facilitate impact across the team. Foster collaboration and effective communication across programmes.

• Foster a culture of learning, reflection, and professional development in alignment with organisational values and culture.

• Oversee safeguarding across the organization

2. Support operations across the SLT

• Write quarterly trustee reports on delivery impact and contribute to the annual report.

• Feed into fundraising bids and provide data and insights for funder reports as required.

• Build and nurture relationships (and formal and informal partnerships) across the Criminal Justice System (CJS) to promote the work of the Hardman Trust, expand our reach and enhance service delivery.

• Engage with other agencies to ensure best practice, improve sector knowledge and collaborate where it serves our strategic objectives.

• Model The Hardman Trust’s values and contribute to a culture of learning, teamwork, and development.

• Hold the delivery budget, working closely with the Finance Manager

3. Oversee programmes and services

• Develop and deliver the business plan, monitoring progress against objectives and addressing any delays or challenges.

• Ensure high-quality service provision that maximises impact for long term prisoners.

• Oversee the development and implementation of a volunteer strategy 

• Use ethical processes to collect and analyse feedback and data to assess and improve service impact.

• Develop the use of Salesforce to monitor and develop programme impact measurement across operational programmes.

• Unblock obstacles within services and programmes with a creative, solution-focused approach.

To undertake other duties and responsibilities commensurate with the role, as may be reasonably required by Hardman Trust or as a mutually agreed development opportunity. This Job Description will be subject to periodic review in consultation with the job holder.

Person Specification

Essential Experience

• Leadership and effective high-support, high-challenge line management

• Working within (or lived experience of) prisons or criminal justice settings 

• Strong knowledge of service delivery and impact measurement

• Excellent organizational, planning and communication skills

• Safeguarding knowledge and practical implementation

• Project / programme and budget management 

• Digital / remote work fluency

• Ability to write clear, succinct reports, emails and other key communications

• Designing, developing, or implementing programmes or services

 Desirable Experience:

• Contract management

• Volunteer management and best practice in this area

• Galvanising and supporting a remote team

• Stakeholder engagement and partnership development

• Salesforce or CRM development

• Strategy development

Personal Attributes

• Commitment to the mission and belief in the importance of specialist support for long-term prisoners

• Committed to anti discriminatory and inclusive working practices

• An adaptable, solution-focused, can-do approach

• A systems-thinker who can be clear and decisive and support people to make projects fly

• A team player who can navigate the demands (and celebrate the joys!) of small charities

• Skilled at building relationships across the organisation and beyond it

• Unfazed by leadership of a remote team

• Curious and open to learning
   

Circumstances

• The right to work in the UK

• The ability to gain prison clearance

• The ability and desire to work remotely

Role Summary:

This is an opportunity for a well-rounded accountant to join the Bild group of charities. The post-holder will be responsible for all management accounts across a group of four charities, whose combined turnover is circa £4m per year.

Key Responsibilities and Duties:

• Oversee day-to-day accounting and financial controls
• Prepare monthly management accounts, reports, and financial statements
• Responsible for development of management reporting

• Meeting regularly with budget holders to review financial performance and outstanding commitments.

• Manage payroll, tax returns, and financial reporting for funders

• Support the Business and Finance Director in preparing annual budgets and forecasts.
• Support the Business and Finance Director with the annual audit process

The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.

Scope of role

The Debt Technical Supervisor is responsible for supporting Debt Advisers to ensure the delivery of accurate, effective, and tailored advice to over-indebted clients. This role involves conducting debt-advice interview observations, reviewing case files, and identifying training needs for advisers. The Debt Technical Supervisor provides real-time support and constructive feedback, helping advisers navigate complex cases and ensuring they have access to the necessary resources and information. Additionally, the role includes auditing delivery partner organisations to prepare them for external reviews and supporting them in meeting compliance and quality standards. The supervisor will collaborate with the Quality Assurance Manager to promote best practices, address risks, and contribute to the continuous professional development of advisers.

Key Responsibilities

Support Debt Advisers in their roles and ensure that the advice provided to over- indebted Clients is accurate, effective and tailored to individuals’ circumstances.

• Conducting debt-advice interview observations.
• Undertaking debt advice file reviews.
• Identifying advisers’ soft skill and technical training needs.
• Providing constructive feedback, and pastoral support, to advisers and their line managers.
• Providing real-time support to advisers, which will include but is not limited to providing guidance in complex matters and provide advisers with sources of information.

Support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with the Grant Agreement.

• Ensure partner organisation are kept up to date with the requirements for external assessments.
• Supporting partner organisations with the preparation and review of files and documentation ahead of an external assessment.
• Support partner organisations with the implementation of any remedial actions following an external review and support advisors to identify suitable training to improve areas highlighted.

Ensure project compliance and quality requirements are achieved

• Working closely with the Quality Assurance Mangers to ensure Advisors based at delivery partners have a good awareness and understanding of the quality and service delivery requirements and have active involvement in the delivery of partnership events related to both quality improvement and CPD.
• Working collaboratively to share good practice in performance and quality improvement and to progress key priority areas of work.
• Escalating risks promptly and appropriately and contributing to wider monitoring and reporting requirements.

Contribute to Team

• Work to an agreed work-plan meeting targets and milestones
• Prioritise and manage your own workload.
• Be an active member of the team, identifying opportunities for your development. Work in collaboration with our funder, and with colleagues from across their other funded organisations, contributing to key projects and meetings.
• Compliance with Toynbee Hall policies and procedures, including health and safety. Demonstrate financial efficiency and value for money throughout work.
• Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice.

Other

• Travel across London as required, and occasionally the UK
• Undertake additional tasks as defined by the Quality Managers, Managing Director and Toynbee Hall’s Senior Leadership Team.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

Do you have proven experience of successfully managing large, integrated social media campaigns for both paid and organic across multiple channels, plus up to date knowledge of the latest social media trends and digital landscape as a whole? Then join Shelter as a Social Media Manager and you could soon be playing a leading role within our Social Medias team.

About the role
The Social Media Manager will work with teams across the organisation to ensure social media content is timely, engaging and producing the best results for Shelter, its supporters, and service users.

The post holder will manage the Social Media Officer and develop and implement channel strategies for the organisation’s social media output. They will be data-driven, using analytics to present on key metrics to the rest of the organisation to showcase the power of social media.

Role specifics
In this role, you’ll lead on developing and delivering Shelter’s social media strategies across all channels, ensuring our content is forward-thinking, engaging, and aligned with our mission and values. You’ll manage and support the Social Media Officer, helping them grow and succeed in their role, while also curating high-quality content that reflects our brand and keeps us at the forefront of digital trends. Working closely with colleagues across the organisation, you’ll oversee our owned, paid and earned content streams, use data to track performance, and help shape campaigns that connect meaningfully with our audiences. You’ll also play a key part in exploring new platforms, supporting teams with best practice, and occasionally contributing to out-of-hours and crisis communications when needed.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team
The Social Media Team consists of 5 roles, working across Shelter to manage our social media output and serve our comms, fundraising, retail, and services’ functions. Within the team we cover content, community management, reporting, training, and influencer outreach.

Part of the Comms and Content sub-directorate, the Social Media Team have close ties with our Campaigns, Media, Public Affairs, Policy, Marketing Teams, as well as working with Income Generation, and the Digital Advice Team within Services.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Do you have proven experience of successfully managing large, integrated social media campaigns for both paid and organic across multiple channels, plus up to date knowledge of the latest social media trends and digital landscape as a whole? Then join Shelter as a Social Media Manager and you could soon be playing a leading role within our Social Medias team.

About the role
The Social Media Manager will work with teams across the organisation to ensure social media content is timely, engaging and producing the best results for Shelter, its supporters, and service users.

The post holder will manage the Social Media Officer and develop and implement channel strategies for the organisation’s social media output. They will be data-driven, using analytics to present on key metrics to the rest of the organisation to showcase the power of social media.

Role specifics
In this role, you’ll lead on developing and delivering Shelter’s social media strategies across all channels, ensuring our content is forward-thinking, engaging, and aligned with our mission and values. You’ll manage and support the Social Media Officer, helping them grow and succeed in their role, while also curating high-quality content that reflects our brand and keeps us at the forefront of digital trends. Working closely with colleagues across the organisation, you’ll oversee our owned, paid and earned content streams, use data to track performance, and help shape campaigns that connect meaningfully with our audiences. You’ll also play a key part in exploring new platforms, supporting teams with best practice, and occasionally contributing to out-of-hours and crisis communications when needed.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team
The Social Media Team consists of 5 roles, working across Shelter to manage our social media output and serve our comms, fundraising, retail, and services’ functions. Within the team we cover content, community management, reporting, training, and influencer outreach.

Part of the Comms and Content sub-directorate, the Social Media Team have close ties with our Campaigns, Media, Public Affairs, Policy, Marketing Teams, as well as working with Income Generation, and the Digital Advice Team within Services.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £43m.  Guided by the Parkinson’s community, we’ve shaped our strategy ‘Every Parkinson’s Journey’ for 2023 to 2026’.  Our strategic aims are focused on improving access to health and care; improving our community offer and continuing with our groundbreaking research.

About the role

Our people are critical in helping us to achieve our strategic aims. We want to continue to develop and maintain a culture that is empowering, where all staff and volunteers feel supported and valued. 

We are looking for an experienced Head of People to deliver both strategic leadership and operational excellence across all people functions. 

Leading a team of 11, you will provide strategic business partnering and support across the organisation, ensuring the quality of experience and wellbeing of everyone that works at Parkinson’s UK, driving forward a culture of listening, and supporting our people to embrace and deliver change. 

What you’ll do:

• Lead, coach, mentor and develop the People team and People Partners to deliver the operational and strategic people requirements across the entire people portfolio

• Work in partnership and provide coaching, direction and support to Executive members (including the CEO) and leaders to enable them to deliver their teams plans and strategies

• Provide professional people advice, guidance and support with an up to date employment law input on a wide range of strategic and operational people issues. This will include leading on complex areas of change and providing guidance on employee relations cases

• Manage the people and establishment budgets and plans, setting the annual process ensuring effective financial control through the monitoring and review of the monthly management accounts.

• Work in partnership with the Associate Director of People & Culture in delivering the strategic agenda, People & Culture Strategy.

What you’ll bring:

• Proven experience working as a People lead that includes, strategic Business Partnering and organisational change and restructures 

• Demonstrable experience of managing complex employee relations issues including disciplinaries, grievances, appeals and performance management. This includes ETs and the interpretation of legislation for the purposes of internal policies and advice 

• Proven experience of coaching and leading teams of professionals 

• Experience of influencing and challenging executives within an organisational setting 

• Ability to resolve difficult situations and problems that are people focused with proven attributes and approaches to reach logical, fair and inclusive outcomes 

It’s a particularly exciting time to be joining Parkinson’s UK as the Board and Executive Leadership Team will be starting to shape our new strategy for 2027 onwards.  We would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home up to two days a week. You’ll be required to cover your own travel expenses to the office.

Interviews for this role will be held on:

• 04 June - for a brief 1st stage interview

• 16 June - for a 2nd stage interview and assessment process

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Director of Casework

Our client is a charity which matches members of the public who need free legal help with barristers who are willing to donate their time and expertise in deserving cases for those who are unable to obtain legal aid and cannot afford to pay. They do this in every area of law, across England and Wales before every court and tribunal. The charity believe that fair and equal access to justice is the foundation of our society. That the quality of your legal representation shouldn’t depend on the depth of your pockets, but the merits of your case. They are funded by the dedicated barristers who also volunteer their time and skills.

At a time of change, and as demand for their service increases, they are now recruiting for a dynamic new Director of Casework on a full-time, permanent basis.

Reporting to the Chief Executive, the Director of Casework will be a key member of the Senior Management Team and will have overall responsibility for the entire casework function and the efficient delivery of pro bono work through projects and partnership work. Your role will encompass overseeing, reviewing and refining the casework process, leading on quality management and leveraging digital tools to enhance service efficiency and improvement. You will provide strong leadership for the Casework team on a daily basis, act as first point of contact for any complaints or escalated cases and will actively contribute to the organisation’s wider strategy whilst building and maintaining strong relationships across the legal field.

To be considered for this position, you will be passionate about access to justice and an experienced senior leader with experience of managing and leading teams in a casework environment and/or complaints handling environment. You will have demonstrable experience of court processes, or a law qualification, and will have experience in delivering organisational change and continuous improvement across a service for the benefit of both service users and staff.

Please initially apply with a Word formatted version of your CV (cover letters are not required at this stage). Suitable candidates will then be contacted and sent across the full job description.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Please note this role is hybrid, working 3 days a week in their London-based office.

About the role

At The Brilliant Club, we mobilise the PhD community to support students from less advantaged backgrounds to access the most competitive universities and succeed when they get there. We work with students who, because of their family income, parental history or the postcode they live in, are at risk of missing out on the life-changing opportunities linked to higher education.

We are excited to be recruiting a Research and Impact Director to lead the charity’s research and evaluation work. This senior role will be a part of the Senior Leadership Group and will report to the Chief Programmes and Communities Officer. Furthermore, the role will involve influencing and collaborating with different teams from across the organisation to ensure the research work that we do is to the highest standards and aligns with the charity’s strategic priorities. The role will be a figurehead internally and externally on all things research and evaluation.

The Research and Impact Department has two key areas of responsibility: evaluating and reporting the impact of the charity’s programmes and providing research and evaluation consultancy to mission-aligned organisations. The team consists of a Senior Impact and Evaluation Officer who evaluates the impact of our programmes and oversees stakeholder impact reporting, as well as a Research and Evaluation Consultancy Lead and Senior Research and Evaluation Officer who deliver the charity’s consultancy work via Brilliant Consulting.

The Brilliant Club has a strong reputation in the sector for our approach to evaluating internal programmes. As well as utilising UCAS progression data and the Higher Education Access Tracker to monitor long term impact, the Research and Impact Department regularly undertake internal research projects to enhance and improve our programmatic impact. As we embark on our next strategy, the successful candidate will play a pivotal role in this process of continuous evaluation and programmatic improvement.

Through our consultancy work, we have partnered with a range of universities and education organisations, such as the Centre for Transforming Access and Student Outcomes in Higher Education (TASO) and The Sutton Trust. A key part of this role will be building our consultancy work further in order to generate income and new strategic partnerships.

The successful candidate will have a proven track record of leading research and evaluation work in a relevant field and will have strong research skills and knowledge of evaluation methodologies. They will be highly experienced with managing stakeholder relationships and have commercial acumen. While this role can be based at either our London or Leeds office, some travel will be required (mainly to London) to attend in-person meetings.

Director of Finance
Reference: APR20256942
Location: Flexible/Remote in England, with travel to RSPB Offices and HQ Sandy SG19
Salary: £86,059.00 - £109,346.00 Per Annum
Contract: Permanent
Hours: Full-Time, 37.5 hours per week.
Benefits: Pension scheme (7%), Life Assurance scheme, 26 days' annual leave (plus bank holidays)

The RSPB Finance Director role is a crucially important role for RSPB, reporting to the Executive Director for Finance, Governance and Strategy, and a part of the RSPB's senior leadership group.

What's the role about?

This is an opportunity for the successful candidate to:

• Drive the Finance department across all areas, including financial operations and budgeting and forecasting.
• Provide advice and support to the wider Finance, Governance and Strategy Directorate, Board, and other senior leaders on finance-related matters with a focus on strategy implementation.
• Engage with the Finance Committee and Audit and Risk Committee, leading on all financial matters.

Essential skills, knowledge and experience:

• Fully qualified accountant (UK-recognised qualification such as ACA, ACCA, CIMA)
• Successful track record of inspiring, managing, and delivering large scale organisation-wide projects
• Demonstrable track record in the successful leadership and management of a Finance team in a multi-faceted and geographically dispersed organisation
• Successful track record in developing excellent working relationships between internal directorates and external stakeholders
• Experience of both internal and external financial reporting and the related regulatory environment in the charity sector
• Experience of control systems that manage risk effectively and provide assurance on the efficiency and effectiveness of financial processes and compliance with relevant regulatory frameworks
• Knowledge of the main direct and indirect tax frameworks related to the charity sector
• Experience in creating and communicating a compelling vision for directing and motivating the Finance team

Desirable skills, knowledge and experience:

• Investment management experience
• Defined benefit pension scheme arrangement experience

Please note this is a remote working role that can be conducted flexibly within the UK, however the successful candidate will be expected to travel to RSPB offices (including The Lodge in Sandy, Bedfordshire) on a monthly basis.

Closing date: 23:59, Wednesday 4th June 2025
We are looking to conduct interviews for this position from June 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our recruitment partner's website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role will require standard pre-employment checks. This role is exempt from the Rehabilitation of Offenders Act 1974.

As part of this application you will be asked to provide a copy of your CV and complete a short form, which includes an optional cover letter section. Please use this cover letter section to detail how you meet the criteria listed above, as this will form the basis of our shortlisting. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

We are Living Streets, the UK charity for everyday walking.

We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to walk and wheel more.

We are looking for an experienced finance professional to lead our finance team. You will be an excellent communicator of financial information, passionate about making effective use of our existing financial systems and able to switch easily between accurate detailed work and bigger picture thinking.

Leading a small team, the Head of Finance will be responsible for efficient and effective financial management across Living Streets and, working with the Chief Operating Officer, develop and implement financial strategies, financial modelling, improved financial management and reporting as well as ensuring strong financial control processes across the team.

Closing date: 15 June 2025, midnight

Interviews: 24 & 25 June 2025