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Job Title: Member Services and Allocations Coordinator
Location: Nottingham, NG7
Hours: Part Time, 20 hours per week across 5 days
Salary: £13411.20 per annum
About FareShare Midlands
FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more here or read our latest Annual Report Snapshot here.
The Role
To provide efficient, focused and professional customer service and administration support for FareShare Midlands. In addition, this role will be a key member of the regional centre team working closely with the Regional Operations Manager, other departments such as operations, development, fundraising and marketing in order to raise the charity’s profile and attract support. You will work towards, and achieve, best-in-class warehouse & food co-ordination as part of the warehouse and operations team in Fareshare Midlands. As a team you will ensure that food is allocated in a safe, timely and accurate way to optimise the service provided from your depot to our community.
This role will suit someone who has a passion for our values and supports our vision. Someone who wants to make a real difference and work for one of the most progressive and ambitious charities in the UK.
Key Responsibilities
- Contacting and liaising with members as appropriate in relation to food orders and processing using online stock system
- Manage the allocations process to ensure all allocations are completed accurately and timely … working with the Regional Ops manager and Warehouse Manager to ensure sufficient trained resource is available to complete allocation
- Adjusting existing membership - weights / frequency / day changes / fulfilments. To do this you will:
- Understand how memberships and charging structures work
- Monitor inbox for membership change emails
- Liaise with member and discuss costs incurred/saved
- Liaise with Regional Operations Manager on scheduling/capacity.
- Update pipeline, calendar & schedule with member changes when a new member is scheduled
- Update Gladys with information and fees
- Confirm with member via email about any changes made
- Manage delivery schedules to ensure our members receive the food they need when they need it, aligning this with the resources available in the operations team
- Dealing with telephone and email enquiries effectively and with high standards of customer service
- Developing and maintaining good relationships with members, team-mates and volunteers in particular with the Warehouse Manager who will be a direct lead for day-to-day support and guidance
- Undertake other duties appropriate to the nature of the post as stipulated by your line manager.
- To work in accordance with our Customer Services Charter and to communicate this to relevant parties
- Help deliver excellent customer service to our groups & Holiday programmes within the Midlands, ensuring that we work closely with funders and groups to deliver good quality food to all our projects.
Common/Shared Responsibilities
- Undertake Staff Induction Programme as devised, and assist, as requested, in the induction and training of new staff, trainees and volunteers.
- Participate in staff meetings, team meetings, supervision meetings, appraisals, training, team development sessions, working groups and other meetings as required.
- Be mindful of and adhere to FareShare Midlands Values and Behaviours framework in everyday activities and interactions with others.
- Share responsibility for good Health and Safety practices, reporting any concerns to line management.
- Take shared responsibility for training and development, reviewing development needs and plans at Supervisions and Appraisals, including keeping up to date with best practice and training methods.
- Ensure effective use of FareShare Midlands systems, processes and procedures as relevant to each role.
- Build and maintain effective relationships with colleagues including working collaboratively across FareShare Midlands.
- Encourage and promote equality, diversity and inclusion inside and outside of Fareshare Midlands and in day to day activities and interactions, reporting any concerns to line management.
- Be a responsible ambassador and representative of FareShare Midlands
Person Specification
Skills & Experience
- Able to demonstrate an understanding of and interest in the work of FareShare
- Strong leadership skills – the right person will be asked to step-up in the absence of the Regional Ops Manager to work with the warehouse & development teams
- Excellent team player willing to work across multiple departments – to be able to be diverse and demonstrate a clear understanding of the importance of team working
- Strong planning and organising skills
- Good level of Maths and competence in IT, including Word, Excel & Outlook.
- Good communication skills, including a good telephone manner, with experience of customer / member service support would be an advantage
- Ability to multi-task, prioritise and manage time effectively, with flexible working including weekends when required
How to Apply
To apply, please submit:
- A supporting statement demonstrating your suitability for the role and explaining your interest in FareShare Midlands.
- Your CV.
We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands.
“Right to Work” in the UK status is required.
We will be actively interviewing candidates as they apply
Registered Charity
51 - 100
We redistribute good quality surplus food which would otherwise go to waste and also support people to find work through our employability programme.
The client requests no contact from agencies or media sales.
Thank you!
At Children’s University Trust, we believe every child deserves the opportunity to thrive through learning beyond the classroom. We’re a small, passionate team with bold ambitions to expand our impact – and we’re looking for an equally ambitious Business Development and Community Partnership Manager to lead the way.
This is more than just a development role. It's about building sustainable growth strategies, forging powerful partnerships, and shaping a future where opportunity is no longer defined by postcode or circumstance.
As our Business Development and Community Partnership Manager, you will take the lead in shaping and implementing visionary, data-driven growth strategies across three vital areas:
- Place-based memberships with schools, universities, councils’ departments, and third sector organisations.
- Individual “at home” subscriptions for children in areas without direct Children’s University provision or those who do not engage with traditional education.
- Strategic business partnerships with corporates and SMEs, securing vital funding and in-kind support.
You’ll be a key figure in our next phase of growth — identifying new opportunities, building meaningful relationships, and helping us scale our reach across the UK.
Key Responsibilities
- Drive new business activity and revenue growth across all three strategic areas.
- Build a strong, inclusive pipeline of potential members, partners, and funders.
- Manage and nurture relationships from first contact through to long-term collaboration.
- Use data and insight to shape decision-making and report progress to the board.
- Be a passionate ambassador for Children’s University at events, conferences, and online.
We’re Looking for Someone Who:
- Has a proven track record in income generation, partnerships or sales – all sector’s welcome!
- Is passionate about improving the lives of children and young people.
- Is a strategic thinker with the energy of a new business developer.
- Has the confidence to influence senior stakeholders and the empathy to build trust.
- Brings a creative, collaborative, and resilient mindset.
- Thrives in a fast-paced, flexible, remote-first environment.
Why Join Us?
- A unique chance to shape a growing national charity’s development strategy.
- A collaborative, driven team that values innovation and purpose.
- Flexible working, with one day a week in Manchester.
- An opportunity to truly change lives through education and opportunity.
If you’re excited by the chance to lead sustainable growth with purpose, and you want your work to matter, we want to hear from you.
Apply today and be part of a team creating a brighter future for children across the UK.
The client requests no contact from agencies or media sales.
Thank you!
External Affairs Manager
Salary: up to £50,000 per annum
Location: Newark - Hybrid working with regular travel to other places of work
Full time (35 hours per week)
Permanent contract
Closing date for applications: 13th July 2025
First interview: 25th July 2025
Second interview: 30th July 2025
About Us
The Wildlife Trusts are a grassroots movement of people from a wide range of backgrounds and all walks of life, who believe that we need nature and nature needs us. We have more than 944,000 members, over 38,000 volunteers, 3,600 staff and 600 trustees. There are 46 individual Wildlife Trusts, each of which is a place-based independent charity with its own legal identity, formed by groups of people getting together and working with others to make a positive difference to wildlife and future generations, starting where they live and work.
Every Wildlife Trust is part of The Wildlife Trusts federation and a corporate member of the Royal Society of Wildlife Trusts, a registered charity in its own right founded in 1912 and one of the founding members of IUCN – the International Union for the Conservation of Nature. Taken together this federation of 47 charities is known as The Wildlife Trusts.
The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We recognise that this will require big, bold changes in the way The Wildlife Trusts work, not least in how we mobilise others and support them to organise within their own communities.
About You
Are you a strategic communicator with a passion for policy, public affairs and making a real difference? Do you dream of using your skills to make a real difference in conservation?
We have an exciting brand-new opportunity at the heart of The Wildlife Trusts for an experienced External Affairs Manager. In this pivotal role, you’ll work closely with our CEO and Deputy CEO to lead external advocacy planning and delivery, work on high-impact commissioned projects and build influential relationships.
If you’re ready to make an impact and thrive in a role where your input can shape the future, this could be the role for you.
You will be a confident individual with outstanding ability to build effective relationships both internally and externally, work collaboratively across The Wildlife Trusts movement, and be able to develop engaging initiatives that are important to the movement and its strategic plans. You will also be highly-organised, and with your personable approach you will be able to build trust and partnerships across a wide-range of stakeholders.
The Wildlife Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst we are passionate in promoting our aims, we are not judgmental and are inclusive. We particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities.
RSWT take our Safeguarding responsibilities extremely seriously. Please click here to read our commitment statement. The Royal Society of Wildlife Trusts is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level.
As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible. RSWT are committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and will put any ethnic minority applicants that meet all the essential criteria for the post through to the next stage of recruitment.
Please be aware we may not accept applications if we have reason to believe they have been wholly produced using generative AI tools.