Project support manager jobs in alresford, hampshire
Communications and Campaign Executive
Reference: JUL20254023
Location: Flexible in England
Contract: Permanent
Hours: Full-Time, 37.5 hours per week
Salary: £33,027.00 - £35,259.00 Per Annum
Benefits: Holidays, Pension and Life Assurance
Introduction
Reporting into the Head of Planning & Delivery, this role is the central link between our reactive and planned reactive teams and the rest of the organisation, in particular Country Comms, Policy & Advocacy, and Campaign & Mobilisation teams. It is responsible for making sure all our reactive and planned-reactive comms are managed and delivered across appropriate owned and earned channels.? Strategic Communications colleagues, Media and PR teams, Delivery Managers, key stakeholders across the organisation, and our Content & Creative teams will be your day to day partners.
This role needs to be collaborative, resilient and able to adapt quickly to new information and shifting priorities, understanding when decisions are needed and making sure the right people are involved. Comfortable working in a fast moving environment, collaborating with colleagues across the RSPB and acting as a conduit to keep all teams and stakeholders informed, this role needs to maintain a broad view of activities on all comms channels so that changes can quickly be updated and communicated to the wider group.
This role is required to support the work of the Campaign & Mobilisation team, by delivering reactive and planned reactive one-off emails and/or website updates. This means you will need to be comfortable switching between different ways of working (agile and waterfall) and be able to prioritise your own workload effectively. You will be taking briefs from Activity Owners and managing the delivery work, working closely with our Traffic Management and Content & Creative teams.
This role is expected to be a key part of our planning cycle, making sure our activities across channels are coordinated and aligned. In this way you will wear different hats throughout each day, making sure information is being transferred and decisions are being made at pace; a fundamental and important member of the comms community.
Role specific tasks include:
- Own and maintain a clear, live and accurate 12-week Communications Calendar, and ensure teams understand what is expected of them from both a delivery and an Activity Owner perspective. Making sure there is transparency across all teams, and that information is accessible to all stakeholders.
- Collaborate with our Annual Marcomms Planning process, making sure that the 12-week Comms Calendar reflects the activities agreed in the MarComms Calendar, and that all changes/information is kept up to date.
- Responsible for chairing the ‘Lookahead’ meeting (a group which responds to work within a 12-week timescale) and maintaining the meeting Planner with all relevant information.
- Key stakeholder in the ‘Newsroom’ meeting, making sure that all activities reflect decisions made in the Lookahead meeting and identifying where changes need to be made to accommodate shifting daily priorities.
- Writing delivery briefs, keeping all Activity Owners updated about decisions and progress for reactive and planned-reactive comms, and making sure our Content & Creative teams have the information they need to deliver work.
- Make sure that all required activity requests are submitted for review through our Triage processes, and then take all agreed requirements to the Lookahead meeting for consideration/delivery.
- Build and maintain relationships with our Campaigning & Mobilisation teams, taking briefs and working collaboratively to deliver requirements. Manage the lifecycle of the process to enable teams to meet deadlines. Make decisions as appropriate and escalate any issues to the Head of Planning & Delivery.
Essential skills, knowledge and experience:
- Experience and knowledge of marketing, communications and design
- Understanding and experience of writing Content briefs
- Proven experience of working with PR, Media, Creative and Digital Delivery teams, with a clear understanding of the different disciplines within each
- Excellent communication, written and interpersonal skills
- Analytical and problem-solving capability
- Strong stakeholder management and negotiation skills, and the ability to influence others, explain/discuss concepts and ideas.
- Strong people management skills and the ability to work collaboratively with peers and colleagues.
Desirable skills, knowledge and experience:
- Experience of work management systems, such as Jira
- Knowledge of Traffic Management principles
Closing date: 23:59, Monday 4th August 2025
We are looking to conduct interviews for this position from 18 Aug 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
Registered Charity
More than 1000
The RSPB brings people together – people like you – to protect the things that matter to us all.
Thank you!
Bid Writer
Location: Remote
Salary: £40,000 per annum
Working Hours: Full-time, 35 hours per week
Benefits: 30 days holiday (including bank holidays and Eid al Fitr and Eid al Adha).
Introduction
Join All Ways Network (AWN) and play a central role in empowering grassroots Muslim organisations across the UK by securing critical funding and expanding sector capacity.
Role Summary
As our Bid Writer, you will strategically lead AWN’s fundraising support to grassroots primarily Muslim-led organisations. You will help shape the service and act as the primary advisor on grant funding, deliver high-quality bids, and build AWN’s capacity to increase the flow of resources into underserved communities. This is a chance to directly contribute to lasting social change for underrepresented Muslim communities in the UK.
Key Responsibilities
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Lead and support bid writing for grassroots organisations aligned with AWN’s priorities.
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Write grant applications directly on behalf of multiple small grassroots organisations, ensuring proposals are tailored to each funder's priorities and the unique strengths of each group.
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Design and deliver training sessions, webinars, and 1-to-1 support on grant writing.
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Build strategic relationships with funders, local councils, and second-tier organisations.
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Promote AWN’s funding support services across networks and platforms.
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Represent AWN at sector events and advocacy platforms.
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Track and evaluate the impact of bid writing support to inform strategy, reporting, and learning. Use feedback from unsuccessful bids to build learning resources and improve future applications.
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Maintain accurate CRM records and reporting systems.
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Any other duties deemed appropriate for the role.
Person Specification
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Demonstrated experience in writing successful bids or grant applications
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Excellent written and verbal communication skills
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Strong understanding of the UK charity and funding landscape
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Cultural competency and understanding of issues affecting UK Muslim communities
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Ability to work independently and manage multiple deadlines
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Experience of working in small and dynamic teams
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Proficiency in Microsoft 365, CRM systems and familiar with digital platforms
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Experience delivering training or webinars
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Established relationships in the UK funding or Muslim charity sector
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Experience working in a start-up or small charity environment
This role is currently remote and we will expect some travel into London for planned in-person meetings.
Candidates will be shortlisted based on the experience outlined in their CV along with their covering letter and their responses to the pre-screening questions.
Closing Date: Friday 1st August 2025
Interviews in-person at City of London, UK - week commencing 11th August 2025.
The client requests no contact from agencies or media sales.
Thank you!
Position: Consultant/Consultancy – Responsible Disengagement Guidance
Location: Remote (UK-based)
Consultancy Period: 1 September – 21 November 2025
Application Deadline: 8am GMT, Monday 4 August 2025
The Ethical Trading Initiative (ETI) is a ground-breaking alliance of companies, trade unions and voluntary organisations working together to improve the lives of workers in international supply chains. ETI’s vision is of a world of work that protects human rights, ensures dignity for all, provides opportunity and is free of exploitation and abuse.
We are seeking an experienced consultant (or consultancy) to develop a practical technical guidance document for brands on responsible disengagement and engagement. This will support responsible business conduct in sourcing decisions and contribute to better human rights outcomes in supply chains.
Purpose of the Consultancy
The consultant will develop a guidance document that helps companies navigate responsible disengagement (including order reduction and exit strategies) and engagement within global sourcing strategies. The document will be practical and accessible to both commercial/buying teams and ethical trade/human rights professionals. It will align with the UN Guiding Principles on Business and Human Rights (UNGPs) and ETI’s frameworks on responsible purchasing, meaningful stakeholder engagement, and just transitions.
Key Responsibilities
- Conduct a benchmarking exercise on existing frameworks and identify remaining gaps.
- Develop a 20–30 page technical guidance for brands, with case studies and examples of good practice.
- Incorporate considerations such as climate-related sourcing shifts, geopolitical change (e.g. tariffs), and responsible purchasing practice requirements.
- Lead two consultation workshops with ETI stakeholders and brand members.
- Finalise and present the guidance following feedback and stakeholder input.
Essential Skills and Experience
- In-depth understanding of responsible sourcing, with experience in the garment and footwear sectors.
- Proven ability to develop clear, practical tools or guidance documents for business use.
- Strong analytical, research, and writing skills—able to translate complex concepts into plain language.
- Experience facilitating consultation workshops and engaging diverse stakeholders.
- Demonstrated ability to manage short-term consultancy assignments with high-quality outputs.
Contract Details
- Type: Consultancy contract
- Duration: 1 September – 21 November 2025
- Budget: Up to £19,500 (inclusive of VAT if applicable)
Please note: Interviews will be held on 13 August 2025. Kindly keep this date available.
Non Charity Employer
11 - 20
ETI is a leading alliance of trade unions, NGOs, and companies, working together to advance human rights in global supply chains.
The client requests no contact from agencies or media sales.
Thank you!
Position: Consultant/Consultancy – Responsible Disengagement Guidance
Location: Remote (UK-based)
Consultancy Period: 1 September – 21 November 2025
Application Deadline: 8am GMT, Monday 4 August 2025
The Ethical Trading Initiative (ETI) is a ground-breaking alliance of companies, trade unions and voluntary organisations working together to improve the lives of workers in international supply chains. ETI’s vision is of a world of work that protects human rights, ensures dignity for all, provides opportunity and is free of exploitation and abuse.
We are seeking an experienced consultant (or consultancy) to develop a practical technical guidance document for brands on responsible disengagement and engagement. This will support responsible business conduct in sourcing decisions and contribute to better human rights outcomes in supply chains.
Purpose of the Consultancy
The consultant will develop a guidance document that helps companies navigate responsible disengagement (including order reduction and exit strategies) and engagement within global sourcing strategies. The document will be practical and accessible to both commercial/buying teams and ethical trade/human rights professionals. It will align with the UN Guiding Principles on Business and Human Rights (UNGPs) and ETI’s frameworks on responsible purchasing, meaningful stakeholder engagement, and just transitions.
Key Responsibilities
- Conduct a benchmarking exercise on existing frameworks and identify remaining gaps.
- Develop a 20–30 page technical guidance for brands, with case studies and examples of good practice.
- Incorporate considerations such as climate-related sourcing shifts, geopolitical change (e.g. tariffs), and responsible purchasing practice requirements.
- Lead two consultation workshops with ETI stakeholders and brand members.
- Finalise and present the guidance following feedback and stakeholder input.
Essential Skills and Experience
- In-depth understanding of responsible sourcing, with experience in the garment and footwear sectors.
- Proven ability to develop clear, practical tools or guidance documents for business use.
- Strong analytical, research, and writing skills—able to translate complex concepts into plain language.
- Experience facilitating consultation workshops and engaging diverse stakeholders.
- Demonstrated ability to manage short-term consultancy assignments with high-quality outputs.
Contract Details
- Type: Consultancy contract
- Duration: 1 September – 21 November 2025
- Budget: Up to £19,500 (inclusive of VAT if applicable)
Please note: Interviews will be held on 13 August 2025. Kindly keep this date available.
Non Charity Employer
11 - 20
ETI is a leading alliance of trade unions, NGOs, and companies, working together to advance human rights in global supply chains.
The client requests no contact from agencies or media sales.
Thank you!
The vacancy
We are seeking to appoint one lay member to sit on our GOC Council.
About the GOC
We are the regulator for the optical professions in the UK. Our purpose is to protect the public by promoting high standards of education, performance and conduct. For more information about us please visit our website:optical. org.
About the Council
The role of Council is to lead on the GOC’s mission to protect the public by upholding high standards in eye care services. The Council is composed of six lay members (including the Chair) and six registrant members (i.e. registered optometrists and dispensing opticians). At least one member of the Council must work wholly or mainly in each of England, Northern Ireland, Scotland and Wales. One Council member acts as a Senior Council Member whose role is to carry out the Chair’s appraisal as well as provide a sounding board for the Chair and serve as an intermediary for Council members, Executive and stakeholders as necessary.
The successful candidate will contribute to Council by exercising oversight, ensuring effective corporate governance, and making high-level policy decisions. They will be able to operate strategically and impartially; listen, communicate, and influence effectively; exercise judgment; and inspire confidence and support amongst our stakeholders.
Remuneration and time commitment
Council members are remunerated in accordance with our member fees policy (£13,962 per annum plus reasonable travel and subsistence expenses). The member fee includes time for reading and preparation.
The appointed member will be expected to commit approximately 2-3 days per month. Meetings will usually take place via MS Teams but may on occasion be held at the GOC Offices at Level 29, One Canada Square, London, E14 5AA. There are occasional online catch-up meetings - these are currently scheduled on a Tuesday evening every 6-8 weeks, from 5.30pm – 6.30pm.
How to apply:
Please email the the following to appointment@optical. org
· your CV outlining your employment history, any relevant voluntary work, public service or other experience; together with any relevant professional, academic or vocational qualifications;
· the application form, stating how your experience matches the criteria for the vacancy you are applying for; and
· complete the EDI monitoring form linked in the candidate pack (this is an online form and does not need to be included in the email with your CV and application form).
APPLICATION DEADLINE: midnight on Sunday 10 August 2025.
Online interviews will be held on between Wednesday 15 and Thursday 16 October 2025.
If you have any questions, please email them to appointment@optical. org and we will aim to respond to you within 48 hours.
We welcome applications from individuals who are disabled and from diverse ethnic backgrounds as these are currently under-represented on our council and committees.
We strive to be as diverse as the public we protect and welcome applications from everyone, regardless of age, disability, gender reassignment, race, religion or belief, ethnicity, sex, sexual orientation, marriage and civil partnership, pregnancy, maternity and geographical locations outside of London.
The client requests no contact from agencies or media sales.
Thank you!
Clinical research is an essential element in ensuring new treatments are rapidly and safely translated to clinical use to transform the lives of people with cystic fibrosis. Nine years ago, the Trust set up an ambitious programme of work to broaden the reach of trials to all people with cystic fibrosis in the UK, the Clinical Trials Accelerator Platform (CTAP). CTAP is a national cystic fibrosis clinical trials network which has created the infrastructure (network of CTAP centres) and funded additional research capacity (trial coordinators) to support NHS Cystic Fibrosis centres to grow their clinical trial portfolio. This in turn has increased the number of clinical trial opportunities for the UK CF community, and improved access to the newest therapies for people living with cystic fibrosis.
An exciting opportunity has arisen for a Regional Network Coordinator to join the CTAP coordinating team as maternity cover. The postholder will oversee the coordination of the four CTAP regional clinical trial networks which sit within the main CTAP programme. This role will play an important role in overseeing the smooth running of the CTAP regional networks in addition to providing support and guidance relating to the referral of patients for clinical trial participation.
To be the right candidate, you will:
- Have experience of working within the area of clinical trials in some capacity for the NHS, a university, research funder or a commercial sponsor
- Have an in-depth understanding of the clinical research landscape, particularly in the context of a national/disease-specific clinical trials network
- Understand the relevant regulations surrounding clinical trials in the UK
- Have strong project management and communication skills
We offer a range of benefits including flexible working, 30 days annual leave plus bank holidays (this will be pro-rata for part time staff), opportunities for learning and development, pension, healthcare cash plan and more.
Closing date for completed applications is midnight on Sunday 3 August 2025
In view of the summer holiday period, interviews have been scheduled for Tuesday 9 and Wednesday 10 September 2025
We reserve the right to bring forward or extend the closing date if necessary. Therefore, if you are interested in this role, please submit your application as early as possible.
Please note you will need to have the right to work in the UK before starting work with us and we will check this. We do not hold a Home Office Sponsorship Licence and therefore cannot offer visa sponsorship for our roles.
No agencies please
For more information about the role and how to apply:
For more information about the role and how to apply: For more details about the job and requirements, please visit our website or use the application button provided.
Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis; people who identify as being from an ethnic minority group, as LGBTQ and people with disabilities.
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
REF-222 790
Thank you!
Are you passionate about turning data into powerful insights that drive meaningful change? Do you have a knack for telling stories with data?
At Alzheimer's Society, we're seeking a Reporting Analyst to join our Data team within the Technology directorate. In this essential role, you'll shape how we gather, interpret and visualise data to support strategic decision-making across all directorates. From developing comprehensive reporting directories to conducting business analysis and building dashboards, your work will be instrumental in strengthening our mission.
This is more than just a reporting role. It's a chance to champion data-led thinking across the Society, prototype and build new solutions, and help ensure we deliver the right support, in the right way, at the right time. You'll work with passionate, values-led colleagues, applying your technical expertise whilst making a real difference to people's lives.
About you
You’re a confident and collaborative data professional who enjoys transforming complex information into clear, accessible insights. With a strong technical foundation and a proactive approach, you're able to work independently while building strong relationships across teams. You take pride in high-quality outputs and thrive in environments where your expertise can drive real-world impact.
You'll have:
- Proven experience developing sophisticated operational and analytical reports using tools like Power BI or Tableau, tailored to varied audiences across multiple directorates.
- Strong SQL skills, with the ability to extract, transform and manipulate large datasets for analysis and reporting purposes.
- A good grasp of business analysis techniques to identify new data opportunities and deliver effective, iterative solutions.
- Experience with comprehensive testing approaches, including user acceptance testing and quality assurance processes.
- Excellent communication skills, with ability to explain technical concepts to non-technical colleagues and provide user training.
- Strong time management and attention to detail, with ability to prioritise requests and meet deadlines across multiple projects.
- Collaborative mindset, with confidence to guide, support and advise stakeholders at all levels whilst maintaining high data quality standards.
- Knowledge of GIS tools, such as ArcGIS would be advantageous but not essential.
What you’ll focus on:
- Gathering requirements from across all teams and directorates, developing comprehensive reporting directories and sophisticated reports that maximise benefits for diverse user groups.
- Using SQL and business intelligence software to create accessible dashboards, data structures and report definitions for management teams across the organisation.
- Coordinating comprehensive testing of new data products, ensuring compliance with privacy-by-design principles and data governance policies.
- Assessing user experience of reports and analytics, demonstrating value through KPIs and prototypes whilst continuously improving accessibility and design.
- Providing training, guidance and ongoing support to colleagues on effective data use, quality practices and reporting tools.
- Supporting managers in liaising with suppliers and external agencies, whilst identifying procedural improvements and maintaining documentation.
- Spreading knowledge of data storage and usage, using business analysis techniques to identify better ways to utilise data across the Society.
Deadline for applications is 23:59 on Sunday 27th July.
Interviews begin week commencing 11th August.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
Thank you!
We have an exciting opportunity for experienced and skilled advocates to join the staff of a unique social enterprise. The core function of this role is to provide specialist advocacy to individuals who are navigating the NHS continuing healthcare assessment and complaints processes. With a long history in delivering skilled advocacy and training in NHS continuing healthcare, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our commercial and social objectives.
You will be an excellent communicator and skilled advocate with a minimum of 2 years’ experience working within the field of NHS continuing healthcare or a similar role with a transferrable knowledgebase. A health, social care, advocacy or legal qualification is desirable but not essential. A proven ability to analyse complex matters, provide a clear and coherent rationale and deliver robust advocacy by presenting a persuasive, fact-based argument is essential.
The successful candidate will have excellent oral and written communication skills with an ability to engage effectively with a range of stakeholders in challenging circumstances. You will be able to establish a good rapport with clients in a professional and caring manner, upholding brand values.
In return, you can look forward to working with a highly-skilled and dynamic team and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package.
This role is primarily home-based with opportunities nationally. Ability to travel long distances to attend client meetings across England is essential.
MAIN DUTIES:
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To provide advocacy and active case support in person or remotely to clients in England and Wales, throughout the NHS continuing healthcare assessment process.
Please note: some assessments will be completed virtually via videoconference whereas others are completed in-person. Applicants will need to be comfortable with both working from home and also regular long-distance travel to assessment meetings across England and Wales (including overnight stays where necessary), often with only two or three days’ notice.
- To analytically examine all relevant care records and assessments in preparation for continuing healthcare assessments and reviews, to prepare clients for their assessment and provide robust advocacy at assessment meetings based upon a sound understanding of the facts, and referencing evidence compiled from such records.
- To provide advocacy and casework to clients who wish to make a formal complaint through the NHS complaints procedure about a continuing healthcare-related matter from a sound understanding of the facts, having prepared key arguments by researching relevant records.
- To support the casework team from time to time in the preparation of submissions which will be presented to relevant Integrated Care Boards and NHS England panels.
- To provide specialist information and advice to our clients tailored to their specific situation and needs regarding the interpretation of a primary health need from a thorough understanding of relevant criteria, assessment frameworks and legal tests which are based upon case-law.
- To keep informed of issues, policies, guidance and legislation affecting clients ensuring that the information provided is relevant, current, complete and accurate.
- To respond to new referrals by making prompt initial contact with the client within the timescales specified by company policies.
- Work closely and efficiently with health professionals from relevant Continuing Healthcare (CHC) teams with the aim of resolving client issues at the earliest possible opportunity so as to provide an efficient and cost-effective service, and to minimise stress for the client.
- To develop and maintain working relationships with health and social care colleagues within the field of Continuing Healthcare in order to influence best practice.
- To work with partner organisations and stakeholders to share knowledge, make appropriate referrals, maintain consistency and draw upon each other’s expertise, always striving to improve the quality of both services and provide a better customer experience.
- To keep relevant and sufficiently detailed case records at each stage and as the case progresses; ensuring that all client information is kept up to date in line with Beacon’s systems and procedures, including data protection (GDPR) policies. This applies to case files, database entries, authority forms, client correspondence, use of the project management system, filing and archiving.
- To minimise business costs and maximise income for the company by meeting chargeable time targets, working efficiently, charging clients appropriately and in a timely manner.
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To uphold the principles of paralegal casework as specified by the Institute of Paralegals, providing a good standard of client care by working with skill and competence thereby ensuring clients are able to place their trust in you.
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To uphold organisational values, promoting Beacon’s social goals through each area of your work.
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To manage your own caseload and work independently within the boundaries of Beacon policies and procedures.
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To undergo a minimum of 12 hours of professional development each year. To foster an atmosphere of continuous learning and development.
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Attend line management, supervision and team meetings as appropriate, and to play a full part in the development and success of Beacon.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your developing role and the overall objectives of the companies.
This post may be subject to a satisfactory Disclosure and Baring Service check or equivalent.
STAFF BENEFITS: Pension Scheme, Generous Annual Leave Entitlement, Death in Service Benefit 4x salary, Flexible Working, Health & Dental Care Plan, Professional Development Plan, Employee Rewards Scheme (Perkbox) and Performance-Related Bonus.
What is NHS Continuing Healthcare?
NHS Continuing Healthcare (CHC) is the name given to a package of care that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and residential accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.
The criteria for determining who is eligible for CHC are highly complex and can be very difficult for the public to understand, and for professionals to apply consistently. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.
About our organisation
Beacon was established in May 2014 for the purpose of providing independent and high-quality support to individuals and their families in England who need help navigating the NHS Continuing Healthcare process.
Beacon is a registered social enterprise and a proud member of Social Enterprise UK. We operate with a core set of ethical social objectives and values through which all of our work is delivered.
Social enterprises are businesses. Like any other business, they seek to make a profit and succeed commercially. But how they operate, who they employ, how they use their profits and where they work transforms lives and communities across the UK. At Beacon, we donate any surpluses to supporting charitable objectives that are in line with our aims.
Through expert advocacy, advice and training, Beacon enables people to be heard and to enact real and positive change in their lives. We help people to understand their rights and the realistic options available to them, equipping some of those most vulnerable in society with the knowledge and practical support to make meaningful and transformative decisions.
Our Values
At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:
- Ethical
Commitment to our clients
We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.
Commitment to our team
We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.
- Expert
Commitment to our clients
We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.
Commitment to our team
We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.
- Personal
Commitment to our clients
By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.
Commitment to our team
We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.
- Compassionate
Commitment to our clients
We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.
Commitment to our team
The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.
- Rewarding
Commitment to our team
We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families.
The client requests no contact from agencies or media sales.
Thank you!
We have an exciting opportunity for experienced and skilled caseworkers to join the staff of a unique social enterprise. The core function of this role is to provide comprehensive casework, advice and advocacy which assists and supports clients throughout the NHS continuing healthcare assessment, appeal and care planning process. With a long history in delivering skilled casework and training in NHS continuing healthcare, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our commercial and social objectives.
You will be an excellent communicator and skilled caseworker with a minimum of 2 years’ experience working within the field of NHS continuing healthcare or a similar role with a transferrable skills. A health, social care, advocacy or legal qualification is desirable but not essential. Proven experience of the ability to understand, digest and disseminate complex information, and to prepare well-reasoned reports is essential.
The successful candidate will have excellent oral and written communication skills with an ability to engage effectively with a range of stakeholders in challenging circumstances. You will be able to establish a good rapport with clients in a professional and caring manner, upholding brand values.
In return, you can look forward to working with a highly-skilled and dynamic team and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package.
This role is primarily home-based with opportunities nationally. Ability to periodially travel long distances to attend client meetings across England from time to time is essential.
MAIN DUTIES:
- To provide an independent and comprehensive casework, advisory and advocacy service to private and NHS-referred clients (typically health and social care service users or their representatives) in England and Wales throughout the entire NHS Continuing Healthcare assessment, appeal and care planning process from initial assessment stage through to complaints to the Ombudsman.
- To provide specialist information and advice to our clients tailored to their specific situation and needs regarding the interpretation of a primary health need from a thorough understanding of relevant criteria, assessment frameworks and legal tests which are based upon case-law.
- Provide advocacy and active case support remotely and in person to clients in England and Wales, and their representatives throughout the appeal and complaint processes, and occassionally assessments. This will include periodic travel to assessments and appeal meetings across England and Wales (including overnight stays where necessary), as well as attending virtual meetings via videoconference.Please note: most meetings are now completed virtually via videoconference, however a small number of in-person meetings are still taking place. Applicants will need to be comfortable working from home for long periods as well as with periodic long-distance travel.
- To keep informed of issues, policies, guidance and legislation affecting clients ensuring that the information provided is relevant, current, complete and accurate.
- To analytically examine all relevant health and social care records and assessments, and to prepare detailed advisory letters and appeal statements based upon a sound understanding of the facts, and referencing evidence compiled from such records.
- To assist clients in the preparation of submissions which will be presented on their behalf to relevant Integrated Care Boards and NHS England review and/or appeal panels.
- To respond to new referrals by making prompt initial contact with the client within the timescales specified by company policies. To keep clients informed of progress at regular intervals.
- Work closely and efficiently with health professionals from relevant Continuing Healthcare (CHC) teams with the aim of resolving client issues at the earliest possible opportunity so as to provide an efficient and cost-effective service, and to minimise stress for the client.
- To develop and maintain working relationships with health and social care colleagues within the field of Continuing Healthcare in order to influence best practice.
- To work with partner organisations and stakeholders to share knowledge, make appropriate referrals, maintain consistency and draw upon each other’s expertise, always striving to improve the quality of both services and provide a better customer experience.
- To keep relevant and sufficiently detailed case records at each stage and as the case progresses; ensuring that all client information is kept up to date in line with Beacon’s systems and procedures, including data protection (GDPR) policies. This applies to case files, database entries, authority forms, client correspondence, use of the project management system, filing and archiving.
- To minimise business costs and maximise income for the company by meeting chargeable time targets, working efficiently, charging clients appropriately and in a timely manner.
- To uphold the principles of paralegal casework as specified by the Institute of Paralegals, providing a good standard of client care by working with skill and competence thereby ensuring clients are able to place their trust in you.
- To uphold organisational values, promoting Beacon’s social goals through each area of your work.
- To manage your own caseload and work independently within the boundaries of Beacon policies and procedures.
- To undergo a minimum of 12 hours of professional development each year. To foster an atmosphere of continuous learning and development.
- Attend line management, supervision and team meetings as appropriate, and to play a full part in the development and success of Beacon.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your developing role and the overall objectives of the companies.
This post may be subject to a satisfactory Disclosure and Baring Service check or equivalent.
STAFF BENEFITS: Pension Scheme, Generous Annual Leave Entitlement, Death in Service Benefit 4x salary, Flexible Working, Health & Dental Care Plan, Professional Development Plan, Employee Rewards Scheme (Perkbox) and Performance-Related Bonus.
What is NHS Continuing Healthcare?
NHS Continuing Healthcare (CHC) is the name given to a package of care that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and residential accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.
The criteria for determining who is eligible for CHC are highly complex and can be very difficult for the public to understand, and for professionals to apply consistently. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.
About our organisation
Beacon was established in May 2014 for the purpose of providing independent and high-quality support to individuals and their families in England who need help navigating the NHS Continuing Healthcare process.
Beacon is a registered social enterprise and a proud member of Social Enterprise UK. We operate with a core set of ethical social objectives and values through which all of our work is delivered.
Social enterprises are businesses. Like any other business, they seek to make a profit and succeed commercially. But how they operate, who they employ, how they use their profits and where they work transforms lives and communities across the UK. At Beacon, we donate any surpluses to supporting charitable objectives that are in line with our aims.
Through expert advocacy, advice and training, Beacon enables people to be heard and to enact real and positive change in their lives. We help people to understand their rights and the realistic options available to them, equipping some of those most vulnerable in society with the knowledge and practical support to make meaningful and transformative decisions.
Our Values
At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:
- Ethical
Commitment to our clients
We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.
Commitment to our team
We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.
- Expert
Commitment to our clients
We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.
Commitment to our team
We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.
- Personal
Commitment to our clients
By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.
Commitment to our team
We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.
- Compassionate
Commitment to our clients
We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.
Commitment to our team
The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.
- Rewarding
Commitment to our team
We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families.
The client requests no contact from agencies or media sales.
Thank you!
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
- Salary - £15,509 (£25,849 pro-rata FTE)
- Hours - 21 Hours per week
- Contract Type - Permanent
- Location - Home-based, Hybrid/Flexible or Bristol office
- Closing date – Sunday 10th August
- W/C interview date – 18th August
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
We’re looking for a Learning and Development Coordinator (known internally as People Development Coordinator) with either experience in learning and development and/or a strong interest in building a career in the field to join our People Development Team
You’ll support the team in the coordination of internal and externally commissioned learning and development activities, working closely within the team, your departmental colleagues, and internal subject experts on a wide range of subjects and topics that are core areas for our workforce. You will maintain and continually improve our course evaluation, record keeping, and administrative processes, and bring new ideas and solutions to improve efficiency and measure impact. By supporting the wider charity with corporate induction and activities that help the workforce to drive their own development, you will play a key role in ensuring our people are supported to be the best they can be and maximise their talents for the benefit of children and young people with cancer.
This is a part-time role (21 hours a week). This is a hybrid role which can be home-based, hybrid or office-based (Bristol), with some flexibility depending on the post holder.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
- Promoting the 70:20:10 model and providing the appropriate resources and signposting to enable our workforce to proactively drive their own development.
- To promote and support the use of new and existing learning and development tools and opportunities to enable people to develop themselves.
- To work closely with the rest of the People Development team, People and Culture business partners and internal client base to coordinate and commission high-quality, value for money learning opportunities which further Young Lives vs Cancer’s ability to reach our strategic goals.
- Create, maintain, and develop learning and eLearning resources in collaboration with appropriate subject matter experts across the charity.
- Promote and provide up-to-date information and support about the People Development offer to the rest of the organisation, including the UK’s Growth and Skills Levy scheme.
What do I need?
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
- We are looking for someone with natural organisation and people skills who thrives in a collaborative environment, is adaptable, a great team player, and enjoys a challenge.
- Experienced in administrative and coordination duties and working in a learning focussed environment
- Good written and verbal communication skills
- Strong time management and organisational skills, with great attention to detail
- Ability to work under pressure and prioritise tasks and projects
- IT skills and being proactive about developing your own skills - especially Office 365 and a good working knowledge of spreadsheets and databases are a must. A working knowledge of SharePoint is a plus.
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
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