Project support officer jobs

Welcome to Ada!

Our mission is to educate and empower the next generation of diverse digital talent. We are searching for a dynamic, new Head of People and Talent as the College enters an exciting new period of growth across our Greater London and Greater Manchester regions and beyond. Ada is a high-performing specialist technical College, the first brand new Further Education College in England since 1993. We use our deep relationships with our learners and industry partners to deliver a transformative education experience and train the next generation of diverse digital talent. We achieve top-tier achievement rates and outcomes for our learners with a particular focus on recruiting learners from less privileged circumstances, ethnically diverse backgrounds and young women, who are particularly underrepresented in the tech sector. 

90% of our alumni are in employment or further education. For those in employment, 67% earn greater than the median graduate salary and 97% earn greater than the local living wage. Our wide range of diverse, talented staff members, from education, private sector and non-profit backgrounds, is one of the things that makes us unique and we’re passionate about building a supportive, values driven environment for both our students and staff, which is where you come in!

About You:

Are you an experienced People and Talent professional? Do you have experience in the education and skills or similar sectors? Can you tangibly articulate your experience of leading a small People and Talent focused team to achieve great things and dealing with a wide-range of People and Talent related projects and topics? If so we’d love to hear from you!

Title: Head of People and Talent

Nature of the Role: 0.8 FTE or Full time. Permanent (fixed term considered if preferable)

Working Pattern: Minimum of 3 days per week on campus if full time (2 days a week if contracted to 0.8 FTE)

Core Hours from 10am - 4pm

Annual Salary: £50,000 - £55,000 (pro-rata)

Pension: Workplace pension, employer contribution @ 10%

Holidays: 27 days per annum (with 3 additional days reserved for Christmas and New Year closure days)  [pro-rata for part time]

Location: London (Pimlico)

Application Process: Initial screening and then 2 x in-person interviews.

Closing Date: 31st October. However, applications will be reviewed on a rolling basis.

What’s your mission?

In this role you will embody Ada’s culture, being responsible for the wellbeing of the staff and attracting new talent as well as providing effective leadership and line management of the People function. Reporting directly into the CEO, you will act as a trusted, strategic partner, ensuring alignment on both organisation and people capabilities, fostering a culture of high performance and growth. You will regularly attend Executive Leadership Team (ELT) meetings and engage with Board Members and have the opportunity to harness the experience and expertise of some of our private sector pro bono supporters to drive forward the vital People Management agenda at Ada, which is a core pillar of our ‘Evolving to Ada 2.0’ strategy and critical to scaling our impact.

You will be responsible for leading the People and Talent team across our London and Manchester campuses, and ensuring relevant processes are followed as well as driving forward people management priorities and initiatives. This is a hands-on operational role that will also stretch your strategic thinking and planning skills. The role is expected to evolve in seniority as you build out the team underneath you in line with the College’s planned growth in learner volumes and staff headcount. The postholder will be expected to make regular visits to the college’s campus in Manchester/London.

Key responsibilities of this role include:

● Management -

○ Partner the Executive Leadership Team to lead on the implementation of Ada’s people management strategy as part of our new organisational strategy.

○ You will set clear priorities and focus areas for the People team, effectively managing performance, and supporting development.

○ Provide effective day-to-day support for the Executive Leadership Team and line managers to ensure the College runs smoothly, is attracting ever an ever better quality of candidates for vacant roles and is HR compliant at all times.

○ Design and implement initiatives that enhance employee satisfaction and retention, promoting a positive and inclusive culture for Ada.

● Building our Employer Brand -

○ Working with internal and external stakeholders, work to ensure we significantly improve our ability to attract and retain the best talent in a competitive market.

  Create a transparent and authentic brand externally to help Ada to welcome more amazing people.

● Employee Relations -

○ Advise line managers and staff on best practices for managing employee relation cases and conflict resolution using external best practice and up to date legislation.

○ Partner with the ELT on complex, high risk cases or disputes to deliver a pragmatic outcome that reduces risk to Ada.

○ Stay up to date with relevant employment laws and regulations, and ensure compliance in all employee activities while upholding Ada’s organisational values.

● Policies & Procedures -

○ Provide support and guidance to line managers and the Executive Leadership Team. Acting as a trusted advisor in all cases including performance management, conflict resolution and disciplinary cases ensuring Ada’s policies and procedures are adhered to at all times.

○ Act as the leader on topics/requests related to policies, employment law and compliance.

○ Ensure policies and procedures are reviewed regularly and are up to date.

● Systems & Processes -

○ Provide support on change management programmes including restructures, ensuring change processes are implemented smoothly and risks are identified and mitigated in a timely manner.

○ Drive adoption of the recently implemented HR platform (i.e. AccessHR). Ensure all staff adhere to the agreed processes including performance management.

    Plans are to effectively link performance management to reward and recognition.

○ Proactively review existing processes and identify areas to introduce efficiencies.

● Diversity & Inclusion - Partner with the Executive Leadership Team, and lead on the implementation of the EDI action plan. In time, evolve this into a more formal strategy that ensures Ada remains an inclusive and welcoming employer across our campuses for all our staff and other stakeholders.

Key Skills and experience required

• A minimum of 4 years previous People/HR generalist and partnering experience preferably with some experience of working in schools, colleges, universities, training providers or education management organisations.
•  Level 7 CIPD qualified, or similar experience is essential Demonstrable experience of improving talent attraction, selection and development
•  Demonstrable knowledge and understanding of UK employment law and experience in handling complex ER cases, Employment Tribunals, ACAS Conciliations and Settlements. 
•  Demonstrable experience of working with leaders on complex people related issues.
•  High level of integrity, discretion and confidentiality.
•  Evidence of delivering HR solutions, including strategic HR initiatives and change projects.
• Strong problem solving and decision making ability, with a proactive and solutions oriented mindset and approach.
• Excellent leadership skills with a track record of building and/or maintaining a high-performance culture and role modelling excellent behaviours.
• Strong communication and stakeholder management skills with the ability to build rapport and influence stakeholders at all levels of the organisation.
•  Highly collaborative with the ability to work effectively with colleagues across the function, showing a united front to stakeholders.
•  Ability to balance commercial outcomes with mitigation of business risks.
•  Willingness to travel to the different College sites on a monthly basis, often involving overnight stays
•  A personal commitment to safeguarding and learner/colleague wellbeing.
•  Willingness to undergo pre-employment checks, including an enhanced DBS check.

Safeguarding

Ada, the National College for Digital Skill is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment.

Equal opportunities

Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths.

Applicants with disabilities

Ada is keen to increase the number of disabled people it employs. We, therefore, encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please contact the HR team.

Sponsorship

We are unable to offer sponsorship for this role so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom.

How to Apply

Please send a completed CV and brief Cover Letter outlining your interest and suitability for the role.

If you have any queries in advance of applying then please also email the HR Team.

Good Luck with your Application!

Merchandise and Fulfilment Manager

The Merchandise and Fulfilment Manager role sits in the Brand team and works closely with the wider department, which includes brand, a creative studio, and production. The role supports the whole organisation to source and deliver merchandise, print materials and fulfilment services. This includes the selection and management of suppliers to achieve the best value for Alzheimer’s Research UK, whilst ensuring compliance with responsible sourcing practices. The role also requires an eye for branding and maintaining outstanding levels of consistency across our printed materials, working closely with the Creative team to achieve this. The Merchandise and Fulfilment Manager is also responsible for managing and developing the online shop.

The role has responsibility for significant budget management and relationship building, both internally and externally. The candidate will be a tenacious and driven individual who can bring a proactive and independent approach.

Key Responsibilities:

· Proactively manage and develop Alzheimer’s Research UK’s merchandise offering, ensuring it is relevant and cost efficient, and monitoring and reporting on stock levels.

· Manage and develop the Alzheimer’s Research UK online shop, monitoring sales and responding to customer queries, working with the Digital team to ensure strong day-to-day performance.

· Manage the production of printed materials including health information and events materials.

· Manage our merchandise, print and fulfilment suppliers, leading tenders, contracting, review meetings, and briefing new work.

· Create and manage the merchandise and fulfilment budget for the organisation, completing quarterly reforecasts.

· Develop excellent relationships across the organisation, supporting colleagues to plan their requirements for merchandise and printed materials.

· Play an active role in the Brand management team and the Strategic Marketing directorate, demonstrating the Alzheimer’s Research UK values and leadership attributes.

· Line Manage the Supporter Merchandise and Fulfilment Officer and support their development.

What we are looking for:

· Experience of working in a charity.

· Excellent experience of procuring and managing external print and fulfilment suppliers.

· Experience of buying merchandise products.

· Experience of tracking and reforecasting budgets.

· Experience of working within creative production processes to print and distribute creative work.

· Strong experience of developing materials for events.

· Understanding and experience of working to brand guidelines and driving brand consistency across materials.

· Outstanding stakeholder management and relationship building.

· Ability to work with independence, drive and initiative.

· Excellent project management skills.

· A creative and innovative thinker who generates new ideas.

· Organised with the ability to prioritise many tasks and pay excellent attention to detail.

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £44,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 2nd November 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

The communications specialists in the PCS campaigns and communications team are dedicated to delivering the most up to date services for our members. We are looking for a Head of Communications to lead the team, using up to date tech, design systems and social media engagement to provide the best communications at all times for a diverse audience.

Salary and Location

• Band 5, London Spine points 21-17 or Regional Spine points 23-19
• Starting salary: London £63,279 p.a. rising to £72,098 p.a. or Regional £58,877 p.a. rising to £67,689, in annual increments
• PCS Clapham or Regional office

Successful candidates for the post of Head of Communications will be able to demonstrate:

• Professional experience of working in a communications field
• Problem-solving ability in crisis or challenging situations
• Understanding of different communications media and how to use them effectively
• An interest in developing communications technology
• A record of positive collaboration, building strong working relationships

The main duties of the Head of Communications role include:

• Leading on internal and external communications strategies that align with the union's overall goals
• Maintaining quality of all communications, ensuring consistent and positive messaging to promote the aims and objectives of the union
• Motivational management and development of the team
• Liaising with departmental heads, senior lay officials and other colleagues on a range of communications
• Budget management, bid preparation and liaising with suppliers

Excellent people skills combined with problem-solving ability and an understanding of up to date communications technology will all be essential requirements for a successful Head of Communications.

Closing date: 12 midday on Monday 20 October 2025

Interviews will be held by Zoom: Tuesday 4 November 2025

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: HEAD OF COMMUNICATIONS

Ref: 1025

Grade: Band 5, London or Region

Salary

London Spine points 21-17

London Starting salary £63,279 p.a. rising to £72,098 p.a.

Regional Spine points 23-19

Regional Starting salary £58,877 p.a. rising to £67,689 p.a.

Location: PCS Clapham or Regional Office

Purpose of the job:

Develop, lead, implement, and ensure internal and external communications strategies are maintained and in line with PCS policy.

Lead on the strategic direction of the unions communications and oversee delivery, digital strategy, membership engagement and internal communications.

To advise and work alongside the National Management Team, National Executive Committee and partners to devise and implement communications campaigns and projects.

To assist in maximising the potential for union growth, development and success, and to encourage membership participation through robust communication strategies.

To undertake a management role with direct responsibility for staff ensuring that the work of the communications team is in line with the wider objectives of the union.

Responsible to: Head of Campaigns & Communications

Responsible for: Band 4 officers and Support staff

Contacts

External:

PCS members, elected officials and potential members. Employers, Legal and other advisors. TUC, members of other trade unions and related bodies. Senior government officials, Ministers, MPs, pressure groups, campaigning bodies and media.

Internal:

PCS staff and managers across regions, Senior Management Team, National Management Team and other PCS departments.

Main duties and responsibilities

1. Key areas

• Lead on, develop and implement internal and external communication strategies that align with the union's overall goals
• Create and oversee communication materials such as the creation of promotional and informative materials, digital campaigns, print materials, social media, audio and video
• Conduct quality controls on all communications, ensuring that all union communications and materials have consistent and positive messaging and branding
• Responding to crises or challenging situations quickly and professionally
• Contribute to the strategic development of the Unions policy objectives including the PCS planning process
• Provide support and have direct involvement through the National Management Team (NMT) in the unions bargaining, organising, campaigning, equality, learning and digital agendas
• Manage people and resources in the communications team
• Represent PCS at external meetings
• Provide advice to and lead relevant committees including the preparation and presentation of reports
• Monitor and report on issues and initiatives as requested
• Provide input into budgetary processes including bid preparation, monitoring and control where relevant

2. People Management

• Manage work allocation and workflow, future planning and support for officer team/line manager
• Motivate and manage individuals and the team as a whole to provide a high standard of service
• Check work standards and maintain consistent quality of delegated tasks
• Seek to continuously improve the effectiveness and efficiency of the team
• Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training
• Proactively promote diversity in line with the wider PCS approach
• Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
• Provide advice and deal with complex issues related to staff management including disciplinary or grievance in consultation with line manager
• Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
• Work effectively with lay officials
• Deputise for line manager when required

3. Communication

• Ensure digitalisation, information and communications methods are effectively implemented and used to generate improvements
• Draft complex communications including briefs and reports to staff and members
• Communicate with members by producing circulars and briefings and by addressing meetings and conferences when required
• As necessary, represent PCS and liaise with outside bodies

4. Team Working

• Proactively promote team working and collaboration across the organisation
• Initiate, organise, lead and participate in team meetings as appropriate
• Maintain high levels of confidentiality of sensitive issues at all times
• Provide assistance to team members

5. Equality

• Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination

6. General

• Participate and input information into PCS planning and budgeting processes
• At all times implement and promote the PCSs equal opportunities policy and adhere to the PCS Values
• Take due and reasonable care of self and others in respect of health and safety at work
• Participate in appraisal, training and development systems
• Act in a manner that enhances the work of the PCS and its overall public image
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
• Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required
• Such other duties that may reasonably be required and that are within the level of the responsibility of this post
• Willing to work outside normal office hours and location on occasion (e.g. attendance at Annual Delegate Conference, where required)

Person Specification: HEAD OF COMMUNICATIONS

Ref: 1025

Date: September 2025

Location: PCS Clapham or Regional office

ESSENTIAL FACTORS

QUALIFICATIONS

• Bachelors degree in communications, marketing, public relations, journalism, English or a related field or equivalent demonstrable experience

EXPERIENCE

• 5 years experience in communications field within a complex membership organisation
• People management including induction, work allocation, appraisal and conduct
• Leading committees and teams
• High level project management, problem solving and decision making
• Responding to crisis or challenging situations

TRAINING (including continuous professional development)

• Evidence of ongoing training and continuing professional development
• Commitment to undertake job-related training
• Commitment to participation in appraisal and development review process
• Commitment to staff development

KNOWLEDGE

• Understanding of the political processes in the UK and the role and work of trade unions
• Budget monitoring and control processes
• Employment rights, equality legislation, discrimination law and working practices, in a communications context
• Impact and use of Digital and IT applications in a trade union
• Methods and techniques for bargaining, campaigning and organising

SKILLS

• Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
• Ability to negotiate and form effective working relationships internally and externally
• Ability to identify and set standards and priorities
• Ability to provide strategic and policy implementation advice and guidance
• High standard of organisational ability

OTHER

• Commitment to the application of Equal Opportunities policies and practices at work
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions

Youth Engagement Lead

We are looking for an Emerging Generation Lead to drive World Vision UK’s mission to inspire and mobilise the next generation of Christians towards justice, generosity, and global mission

Position: Emerging Generation (Gen Z) Lead

Location: Remote

Hours: Full-time 36.5 hours per week

Contract: Fixed-Term (12 months)

Salary: £36,576 - £38,500

Closing Date: 31st October 2025. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified

First stage interviews: 3rd – 4th  November (online)

Second stage interviews: 6th – 7th Nov 2025 (in-person)

What You’ll Be Doing

As Emerging Gen Lead, you will drive World Vision UK’s mission to inspire and mobilise the next generation of Christians towards justice, generosity, and global mission. Reporting to the Director of Ministry Development, you will lead our engagement with youth, student, and young adult audiences (ages 13–25), creating bold, innovative pathways for them to connect their faith with action for the world’s most vulnerable children.

This role combines strategic leadership with hands-on delivery. You will design and implement initiatives that position World Vision as the charity of choice for young Christians passionate about making a difference.

Through powerful storytelling, authentic relationships, and creative programming, you will grow income, deepen spiritual impact, and embed Gen Z relevance within our Christian engagement strategy. Working collaboratively with colleagues across the Fundraising & Marketing team, you will integrate next-gen approaches into campaigns and supporter journeys, ensuring that World Vision UK remains culturally relevant, spiritually resonant, and future-ready. This role requires exceptional relational skills, theological depth, and entrepreneurial energy to engage churches, networks, and emerging leaders at scale.

What You’ll Bring

· Proven experience designing, leading, and delivering impactful youth programmes, campaigns, or initiatives that build faith, action, and supporter commitment.

· Strong public speaking, storytelling, and facilitation skills with experience engaging young audiences, churches, and partner events both online and in person.

· Strong communication and storytelling skills, including experience speaking publicly to young audiences, churches, or partner events—both in person and virtually.

· Demonstrated ability to build authentic, trust-based relationships with youth leaders, churches, networks, and influencers for mobilisation and income generation.

· Entrepreneurial and innovative mindset, with the ability to translate insight into creative strategies and tangible results.

· Comfortable working to income and supporter acquisition targets, KPIs, and deadlines while maintaining relational integrity and mission focus.

· Collaborative team player with strong interpersonal skills, humility, and adaptability in fast-moving, cross-functional environments.

· Digitally fluent, with experience leveraging social media and online platforms for campaign amplification and community building.

· Committed Christian with spiritual maturity and sensitively.

About the Organisation

World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. As a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

World Vision is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We particularly welcome applications from under-represented sections of the community. World Vision UK also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.

Please note we can only consider applicants who presently have the right to work in the UK.

You may also have experience in areas such Emerging Generation Lead, Programme Manager, Youth Programme Manager, Campaigning, Impact and Engagement Manager, Programme Lead, Youth Programme Lead, Campaign, Impact and Engagement Lead.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.