105

Project support volunteer volunteer roles in rochford, essex

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Page 5 of 7
Remote
Unpaid role, expenses not paid
Voluntary

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

About us

Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.

In northern France we operate year-round from Calais, providing warm clothing, bedding, food and assistance to refugees who live in appalling and dangerous conditions. 

Across the UK we collect and distribute clothes, shoes, mobile phones and other essential items, as well as offering social support and interaction, including language lessons, sport and music workshops. We also help with vital access to legal, medical and educational services.

Our Legal Access Department is an access to justice project that exists to arrange critical legal representation for people seeking asylum and, more than this, to support people through the hostility and difficulty of claiming asylum. The department, made up mostly of volunteers, works tirelessly to ensure that people feel informed, empowered, and far less isolated and alone.

The Role

In this busy, hands-on role, you’ll gain an understanding of how the UK asylum system works, enabling us to provide the highest standards of service to those who need us most. Your work will focus on maintaining accurate records, following clear processes, and delivering high-quality support to every one of our vulnerable clients.

This will include working with individuals in UK detention centres. As a Detention Team Volunteer Caseworker, you’ll be speaking to clients impacted by the government’s “one in, one out” policy. You will be taking them through our client questionnaire to gather information important for their referral to legal support.

This role requires a commitment of 10 hours per week distributed evenly across the week.

We’re looking for people with a genuine passion for human rights and refugee protection. If that’s you, please get in touch. This is a fantastic opportunity to help asylum seekers access the legal support they deserve.


Responsibilities include:

  • Attend induction, ongoing training and keep up to date with resources and procedure to ensure you can carry out the role effectively and efficiently.
  • Able to work independently and manage your time effectively, sometimes working to tight deadlines
  • Take on new cases each week, whilst also providing ongoing support to previous clients
  • Be organised and accurate with information, with an eye for detail
  • Maintaining and updating client records
  • Sorting and organising client’s paperwork
  • Ability to use spreadsheets, Google Workspace, messaging platforms and secure databases.
  • Excellent communication skills and the ability to communicate with people who do not have English as their first language, working alongside interpreters to ensure clients understand the process
  • An understanding of the traumatic experiences that our clients have been through and the emotional resilience to cope with this
  • Liaising with other professionals including lawyers and Migrant Help
  • Professional and dedicated to ensure that the best interests of the clients and Care4Calais are represented at all times
  • Attend regular team meetings and contribute effectively
  • Understand the remit of the role, we do not give legal advice, we are a referral mechanism
  • Following safeguarding procedures and reporting safeguarding incidents appropriately
  • Referring clients to other teams within the organisation, when necessary
  • Keeping your line manager updated on any issues which may impact your ability to carry out the role effectively.
  • Maintaining communication with the management team throughout your role, available for regular check-ins to ensure the best service is provided to our clients.
  • To participate in promoting the work of the legal access team as directed by the management team
  • Comitting to your weekly volunteering hours

To apply please provide a covering letter outlining why you want to volunteer for the Legal Access team, and why you think you would be suitable for this role.

Person Specification

Essential Criteria:

  • Ability to work sensitively and effectively with a diverse range of clients, demonstrating cultural competence, respect and compassion.

  • Resilience in the face of challenging and emotionally demanding situations, with a positive and solution-oriented mindset.

  • Exceptional written and oral communication skills, including the ability to convey complex information clearly and concisely.

  • Proactive and self-motivated, with the ability to take initiative.

  • Strong working knowledge of Google Workspace.

Preferable Criteria:

  • Proficiency in one or more of the languages spoken within asylum seeking communities, such as but not limited to Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya, Amharic is a strong asset. 

  • Having experience of the asylum system in the UK is a strong asset.

  • Experience working with vulnerable communities

Lived Experience Inclusion:

We are an anti-racist organisation and a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system.

As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.

We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment)

In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation. 

Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview.

Posted by
Care4Calais View profile Organisation type Registered Charity Company size 21 - 50
Posted on: 08 August 2025
Closing date: 31 August 2025 at 15:27
Tags: Human Rights, Refugee / Immigration

The client requests no contact from agencies or media sales.