Project support volunteer volunteer roles

Refettorio Felix is a community kitchen with an open-door policy in the Earl's Court area. We provide a safe haven and a warm, welcoming atmosphere for those facing homelessness and financial crises.

Using surplus food ingredients, our kitchen freshly prepares a three-course lunch for up to 140 people per weekday. We are looking for friendly and dedicated volunteers to support us in our mission to provide fresh and nutritious meals to our guests.

Your support will have a meaningful impact on the quality of lives of the most vulnerable members of the community. From trained and experienced Chefs to keen home cooks, we would love to hear from you!

Volunteer Bike Mechanic Wanted – Make a Real Difference!

At GARAS (Gloucestershire Action for Refugees and Asylum Seekers), we’re currently lucky to have a fantastic volunteer who runs our bike service, helping provide bikes to asylum seekers in need. Sadly, he’ll be leaving in June to return to university – so we’re looking for someone to take up the baton!

We’re looking for volunteers with bike maintenance experience who can commit to fixing around 4 bikes a week, which will be donated to local asylum seekers to support their mobility and independence.

• Bikes will be provided by our current volunteer mechanic.

• This is a voluntary position and open to local applicants only.

• Unfortunately, this role is not available to GARAS clients.

Are you interested? Do you have experience fixing bikes?
If so, we’d love to hear from you!

Please get in touch with us at GARAS to find out more and apply.

Could you be a Volunteer Chaplain and add real value to the work we do?

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

We are looking for volunteer chaplains to help take part in informal weekly chaplaincy evenings to support the residents living in our Support Housing projects.

We house young people, aged 16-25, most of whom stay around 2 years. Our young people face many barriers; we provide a place and space for young people to feel safe through our projects that will lead to better life chances and a positive future. Our volunteers are at the heart of our work to support and encourage young people to turn their lives around.

YMCA DownsLink Group has a Christian foundation and inclusive vision. Our chaplaincy service helps ensure our YMCA supported accommodation is unique. Our multi-faith chaplains make a difference to the lives of young people in our supported accommodation by providing a space to be heard, to have fun and to eat together.

We are looking for people of faith or belief who are kind, good listeners, non-judgemental, with a sense of humour and a love of young people. We have a Christian Foundation and inclusive vision and we welcome applications from people of all faiths and beliefs. As a volunteer chaplain you will work as part of a team and spend time with the residents in their projects, cooking and eating with them, chatting, playing board games, and generally just being there for them. You will also receive training and support from one of our paid Chaplains.

We ask for a commitment of one evening (approximately 2 hours) every 2-3 weeks.

We are looking for Volunteer Chaplains in the following areas:

• Guildford and East Sussex
• Horsham and Crawley, West Sussex (one to two days a month preferably on Tuesday or Thursday evenings)
• Brighton & Hove

An inclusive workplace – We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. We encourage applications from people from all sections of the communities that we serve. We particularly welcome applications from People of Colour and minoritised white communities, people who are LGBTQU+, and people with disabilities and neurodiversities because these groups are currently under-represented in our workforce.

Accessibility – If you require assistance or have questions regarding the application process, please contact us. If you are local to our Head Office in Hove, we can provide you with a paper copy of the job advert and application form. If you are not local, we can post these to your preferred address. If you require these documents in another format, please let us know.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure (including the Children’s barred list and the Adults’ barred list) via the Disclosure and Barring Service (DBS).

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Connection Support has a range of services providing support to people at risk of homelessness or on the edge of needing social care. We work with people made vulnerable through debt, mental health issues, substance misuse, learning disability, and physical disabilities.

Volunteers play a key role in the provision of vital services to our clients.

Are you a reliable handyperson who can undertake, upkeep, and repair a range of tasks for our housing support clients?

• Do you have 1-2 hours a week to make basic home improvements to client’s accommodation?
• Are you a dab hand at DIY and want to put your handyperson skills to good use?
• Do you have an interest in motivating people to make positive changes in their lives through acquiring new skills?

If you can answer ‘yes’ to these questions, then we would love to hear from you!

Key responsibilities

Your role will include carrying out basic household repairs and alterations such as:

• Gardening work
• Flat pack furniture assembly
• Putting up curtain rails/blinds
• Hanging pictures and shelves

Skills required

No volunteering experience is required however the below skills are essential:

• Practical skills in DIY and/or gardening
• Good listening and communication skills
• Excellent people skills to enable you to work with a range of individuals with complex backgrounds

• Reliable and trustworthy
• Respect confidentiality
• Ability to build effective working relationships with clients in a non-patronising way

Purpose of the Role

This volunteer role is a key part of the HFEH Mind team delivering a range of services across Hounslow. Mind The Carer! is a new service designed to support and enhance Mental Health and Wellbeing, social connections and provide a Community Network for Adults Carers, (18 years and over), across the borough of Hounslow. By providing this direct support, we aim to reduce isolation, self-neglect and loneliness and as a result, facilitate access to local services and connect them with others who understand their day-to-day experiences. The Service will offer a platform and space for the Service Users to build Social Networks, through regular activities, provide psychoeducation, information and social prescribing pathways to other services, with Service Users shaping the project's direction and available support.

Main Responsibilities

To work closely with the team and Adult Services, Service Manager, attend weekly group sessions, (lasting up to three hours), offering opportunities for socialising and mental health support. Support with the Carers Activities Calendar, a monthly activity, for both Carers and their Cared For, as planned and support the service in general. There may also be further opportunities to train as a volunteer for other Services, in the future.

Tasks

All relevant training will be provided

• Attend weekly group sessions, (lasting up to three hours), with the team
• Attend weekly Carers Activities
•  Attend monthly Carers and Cared For Activities
•  Support/work with the Team to build the Carers Activities Calendar
• Provide information on the Mind The Carer! Service
• Support at outreach and community events
• Register potential Clients, wanting to access Mind The Carer! Service
• Support with follow up surveys for those who have accessed the Service and obtained their feedback to improve our services
• A willingness to undertake training courses
• Uphold HFEH Mind values and behaviours

General Responsibilities

All relevant training will be provided

• Undertake any other duties commensurate with the level of the role

• Embrace diversity and share in our commitment to equality of opportunity and to eliminating discrimination

• Share our commitment to safeguarding adults and children at risk of harm

• Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users

• Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policy

Type of person we are looking for:

We welcome applications from those completing studies in Psychology, Counselling/Psychotherapy and/or any Allied Health Profession with a focus on supporting those with mental health needs.

However, your attitude, motivation and commitment are just as important as your training/qualifications and/or any previous experience. We will review all applications individually and assess them on their unique merits, so do not be discouraged from applying, even if you do not meet all the criteria listed below.  

We encourage applications from those with lived experience of mental health problems, as well as those from Black, Asian and minority ethnic communities.

Essential

• An interest in identifying and working with hidden and identified Carers
• Supporting those with mental health needs to access Carers services

• An appreciation of the complex factors that can precipitate, maintain and exacerbate mental health problems 

• Good oral and written communication skills, (including listening skills); the ability to communicate in a patient, considered and empathetic manner 

• Excellent organisational skills, with the ability to follow administrative procedures

• A team player who is willing to chip in and work reflexively, responding to the challenges that arise from working in a dynamic environment

• IT skills: able to update spreadsheets, use web-based applications, video-conferencing software and Microsoft Office applications 

Desirable

• Carers experience, including with friends and family

• Experience of supporting people with mental health needs, in a voluntary, paid and/or personal capacity, (i.e. friends and family) 

• Previous involvement with local community groups / networks / feedback groups

• Awareness of the cultural barriers that may exist to seeking mental health support

Time commitment and expenses:

· 10 - 12 hours per week

· 2 - 3 days per week: Mondays/Wednesdays/Fridays

• Please indicate your preferred volunteering day(s) on your application

· We request a minimum commitment of 3 months of volunteering after the completion of your induction

· We will provide volunteers with an induction, training and ongoing mentoring to support them in the role

HFEH Mind value equal opportunities; and are proud to foster a workforce of volunteers and employees that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

If you have DIY skills up your sleeve and want to put them to use then we have just the role for you!

We need a handy volunteer to help us with the general maintenance of our Charity Headquarters, which is used for hundreds of client groups every year as well as providing office space for our hardworking team. 

The role involves sourcing and fitting fixtures and fittings, putting together furniture and carrying out small cosmetic repairs.  These tasks help keep our aging building fit for purpose – so that we can continue to provide a welcoming and safe place for the local community to use.

Are you looking for a meaningful, flexible way to support others? Join the Talking Bubble Project and help tackle loneliness through the power of a simple phone call.

Since the pandemic, many befriending services have wound down—but Talking Bubble remains one of the few projects still offering regular, phone-based companionship to those who need it most. Demand for this kind of support remains high, and we’re actively looking for kind, compassionate English-speaking volunteers to help meet this growing need.

What is the Talking Bubble Project?

☎︎ It’s a phone-based befriending service that connects volunteers with older adults and vulnerable individuals across the UK who are experiencing loneliness and social isolation. By committing just a little time each week, you can offer someone the warmth of conversation and a regular point of connection.

Why Volunteer With Us?

✔ Make a genuine impact on someone's life
✔ Enjoy flexible volunteering hours from the comfort of your home
✔ Receive full training, ongoing support, and a reference upon completion
✔ Boost your sense of purpose and community

What You’ll Need

✅ No experience required—just a kind heart, a listening ear, and a willingness to talk
✅ Volunteers must complete Safeguarding Adults Level 2 training and undergo a DBS check—we cover the cost of both
✅ Must be a UK resident

How to Get Involved

Apply now via the CharityJob website, or contact us directly for more information. Together, we can keep connection alive—one call at a time.

Why we want you

A court sentencing can be a very stressful time for families. Pact’s new Side by Side service provides wraparound support for families, starting at the court, progressing to the prison, and then supporting post-release.

As a Side by Side Court Volunteer, you will spend most of your time (ideally one shift a week) based at Maidstone or Canterbury Court.  Here you will provide much needed practical and emotional support to families and friends who are experiencing a loved one going through the court process. Your presence and support will ensure families have the strength needed for their loved ones and that they have access to information and advice as required.

Additionally, you may be asked to support families on their first visit in the instance their loved one is sentenced to one of our partner sites (HMP Elmley or HMP Rochester) or make the appropriate introductions if you are unable to attend.

The vision of this project is that families are supported by Pact team members at all stages, so the consistency of support (either by yourself or via a successful and warm handover of information) is crucial.

What you will be doing

· Engaging with families in Maidstone or Canterbury Court, particularly those with loved ones transitioning to HMP Elmley or Rochester (either on remand or sentenced) 

· Providing advice and support on what to expect when a loved one is in prison, particularly in the first few days, and how to navigate prison systems (such as booking visits, contact etc.)

· Referring on to other support services (such as benefits, financial aid, etc.)

· Supporting the family’s transition over to Pact’s Family Services teams at HMP Elmley & Rochester, who will provide additional support for both them and their loved one

· Developing good, working relationships with staff at the court (clerks, ushers, list-callers, and other professionals) to promote Pact's service to them

· Ensure there are sufficient materials about Pact's service available and visible, throughout the court

· Adhere to policies and practices relevant to this role: Confidentiality, Health & Safety, Child Protection and Safeguarding, Equality and Diversity, Court and Prison security rules, etc.

· Report any incidents and concerns related to Health and Safety or Safeguarding to a member of the Pact staff team

The skills you need

· Non-judgemental and empathetic attitude

· Ability to deal calmly and sensitively with individuals and families in a court environment

· Ability to work independently and alone within the courts, with the confidence to approach families and friends

· Ability to work well as part of a small team

· Well-developed communication and interpersonal skills

· Punctual, organised and able to use your own initiative

· Good understanding of safeguarding, professional boundaries and confidentiality

What's in it for you

· Feel connected to those you are helping in your local community

· Develop skills and enhance your experience for future volunteering / employment opportunities

· Develop experience and knowledge of the Criminal Justice System

· Full training and induction provided with regular ongoing support

· Out-of-pocket expenses covered in line with our expenses policy

Disclaimers

· This role is subject to the completion of Pact's mandatory training and checks which our staff will be on hand to support you through.

· As this role may require occasional travel to HMP Elmley and HMP Rochester, a vehicle is required.

Training

Online Safeguarding, Professional Boundaries, Equality and Diversity, Data Security, and Health and Safety training is required for this role, in addition to virtual and/or in-person induction training related to the role. We anticipate the initial virtual training will take between 10-12 hours to complete in total, of which most can be completed in your own time. You will also have access to a range of other training opportunities throughout the year.

Checks

· 3 years of employment history or other activities (e.g., studying, travelling)

· Enhanced DBS check (Disclosure & Barring Service)

Because of the recruitment process, which can take several weeks, Pact expects you will commit to volunteering with us for a minimum of 1 shift a week (3-4 hours) for at least 6 months from when you start.

Arts at Home brings conversations about art to people as a tool to tackle loneliness and isolation. Volunteers choose artworks in advance of each session to present to the residents, and though a small amount of preparation is required, prior knowledge of art history is not. Instead, the sessions are participatory and informal, with a focus on communication and connection. Often an artwork will spark conversation about something else entirely, with residents and volunteers reminiscing about past experiences, sharing stories and finding common ground! 

Background to the role:

Keep Active is a volunteer-delivered project at The Creighton Centre, which aims to provide support to older people (60+) who have had a fall, stroke or other illness.  We work in partnership with the NHS Community Rehabilitation Service across Hammersmith & Fulham. As a Keep Active Volunteer you would visit an older person (the average age is 84) once a week for up to nine weeks to help them with improving mobility indoors with exercises, or outdoors with walks in their community. This project aims to empower people to get back to independence, access community once more and reduce risks of future falls and hospital re-admittance.

Availability/commitment:

· To live in or near Hammersmith and Fulham, or travel regularly through

· To be able to spare 1-2 hours a week, preferably during working hours

Role of the Keep Active Volunteer:

· To attend an initial one-off training session [with Volunteer Coordinator and therapists from NHS rehabilitation teams].

· To visit an older person’s home once a week for up to 9 weeks to supervise and motivate them to continue practicing their exercise and walking goals, as prescribed by NHS rehabilitation teams.

· Support might include:

- A walk around their local community possibly going to the park or visiting shops.

- Encouraging them to complete a prescribed gentle exercise program.

- Keeping an older and sometimes isolated person company.

- Visiting someone in their homes to help them reach their exercise goals.

NB: Please note that this is a volunteer role and you will not be expected to provide any physical support. This is a motivational role only.

We will provide:

· Induction training and NHS Community Rehabilitation led training (weekday training).

· Regular contact and support from the project staff.

· Occasional social events for volunteers

· Occasional training opportunities for volunteers

· A reference after 3-6 months of volunteering with us

· An enhanced DBS check

· Reimbursement of travel expenses incurred during your volunteering

Skills needed:

· Good listening and communication skills and a good level of spoken English.

· Empathy and a kind and patience approach.

· Enthusiasm and commitment.

· A friendly personality.

· The desire to make a positive difference to someone’s health and wellbeing

· Ability to cope with clients who are unwell.

· A positive attitude towards empowering and improving the lives of older people

· An understanding of and commitment to our policies (including: Confidentiality, Safeguarding and Equal Opportunities)

Accountable to:

Keep Active Coordinator

About Kith & Kids
We provide activities, opportunities, information and support for people with a learning disability or autism, their parents and siblings.
For all our projects and activities we are dependent on volunteers.

ELSP shop volunteers
Flexible timings, 4-hour time slots

We are currently looking for energetic and enthusiastic volunteers to join us in our boutique charity shop in Enfield, EN2.

Volunteers have a fantastic opportunity to help shape our members work experience placements within the shop.  You will support our members will all aspects of working in a charity shop, including using the till and customer service and spend time with them to review the skills they have learnt at the end of each shift.

What you'll do
At the shop you will be paired with one of our members with a learning disability or autism. You'll support and encourage them to complete the job/role they have been given for that specific day and encourage them to practice their social skills by interacting with the public in a polite and friendly manner.

You will also encourage them to work as part of a team and engage socially with staff and volunteers present in the shop.  You will build their confidence and encourage them to take on new challenges.

Requirements

What you need
You do not need experience. Full disability awareness training will be provided before you begin volunteering with us.
The only requirements we ask of you are enthusiasm, energy and to be open-minded.
Minimum age for volunteers is 20.

How much time?
There is no minimum commitment, however the more time you spend with our members the more you get to know them and can better support them.

What we can offer you
We can reimburse your travel expenses.
We'll also provide excellent training before you start and lots of helpful support.

By volunteering at our shop you will also:

• Use and develop your skills
• Learn something new!
• Increase your confidence
• Meet new people and make friends
• Gain experience for (other) work
• Give something back to the community
• Do something fun and satisfying in your spare time
• Challenge yourself
   

What about training?
Volunteers must attend training and complete a free DBS check before you begin volunteering.

This is a great opportunity to get to know everyone at Kith & Kids: your fellow volunteers, some of our members you will be working with, and gives the opportunity to develop some new skills and expand your knowledge in our workshops.

Topics we cover include:

• Communication
• Autism
• Supporting emotions
• Safeguarding
• Creativity & Participation
• Epilepsy
   

When do I need to come?

Volunteers must attend training and complete a free DBS check before taking part.

We'll be running face-to-face training in north London starting on the 24th May with lots of other dates to choose from.

In the meantime, we'll be meeting volunteers online from mid-April.

Training will take place in North London – once we have met you online for a chat, we will send you confirmation of our training venue details.

We are a small, friendly charity, run by four volunteer trustees and loads of volunteer fundraisers. We are a dynamic charitable incorporated organisation (CIO) based in Liverpool, dedicated to fundraising initiatives that create meaningful impact both locally and for baby and children’s hospitals in Sana’a, Yemen. Rooted in solidarity values, our work often aligns with principles of Islamic giving, including zakat, but is open to all who wish to give and support. On occasion, we co-fundraise with charities for Palestine.

We are seeking a volunteer treasurer to help us with financial management and reporting. Our turnover is less than £50,000 per year and we are therefore able to produce light touch accounts for the Charity Commission. We would like support with this, and with ensuring we remain financially compliant, as well as with ideas for sustainable fundraising. The trustees meet less than once a month and we anticipate a small time committment for this role. 

We are particularly keen to see applications from people who have a specific interest in health and wellbeing for people living in war affected states, especially Yemen; or who have a connection with Liverpool. We're a real passionate 'family' and look forward to welcoming a new member who shares our goals.

�� The Role

As our Volunteer Treasurer, you will play a vital role in supporting the financial health of the charity. You’ll oversee our finances, ensure transparency, and provide guidance to trustees on managing funds responsibly and in accordance with both UK charity law and, where relevant, principles of Islamic giving.

�� Key Responsibilities

• Maintain clear and accurate financial records using simple bookkeeping tools (e.g., spreadsheets or accounting software).
• Prepare simplified annual accounts and financial reports suitable for a small CIO.
• Advise the Board of Trustees on financial matters, ensuring informed decision-making.
• Oversee bank reconciliations, expense tracking, and budget monitoring.
• Ensure compliance with Charity Commission regulations and reporting deadlines.
• Provide guidance on zakat-eligible projects and ensure funds are managed in accordance with Islamic charitable principles where applicable.
• Help develop and review financial policies and procedures.
• Attend trustee meetings (typically quarterly) and provide financial updates.
• Brainstorm and share experience of novel and sustainable fundraising ideas.

�� Skills & Experience

Essential:

• Experience with bookkeeping, accounting, or finance (qualified accountant or qualified by experience).
• Familiarity with charity finance and reporting requirements (especially for small charities/CIOs).
• Strong attention to detail and ability to present financial information clearly to non-finance colleagues.
• Understanding of Islamic giving, including zakat, and ability to advise appropriately.
• Commitment to the values and objectives of the charity.

Desirable:

• Knowledge of digital accounting tools (e.g., QuickBooks, Xero, Excel).
• Previous trustee or treasurer experience in a charity setting.
• Experience of fundraising.
• Based in or familiar with the Liverpool community.
• Special interest in aligned issues or geographies.

�� What You’ll Gain

• Opportunity to make a tangible difference through financial stewardship.
• Be part of a passionate and friendly team of trustees and volunteers.
• Gain experience in governance and charity finance.
• Flexibility and autonomy to manage your time and role.

Title: Business Coordinator Volunteer

Reports To: Business Development Manager

Location: Acton Gardens Community Centre / Remote

Time Commitment: 1-9 hours per week, flexible

Role Overview: As a Volunteer Business Coordinator with RollaDome All Skate, you will play a pivotal role in supporting our business development activities. This position offers you the opportunity to gain hands-on experience in various aspects of business administration, coordination, and project management. You will contribute directly to the efficiency of our business operations and the achievement of our strategic objectives.

Key Responsibilities:

• Assist with the coordination and implementation of business projects.

• Support the management of schedules and project timelines to ensure timely completion of tasks.

• Facilitate communication between different departments and external stakeholders.

• Help prepare and organize documents such as reports, proposals, and presentations.

• Participate in the development and monitoring of business processes and systems.

• Engage in research and analysis to support business initiatives and strategy development.

• Contribute to the organization of professional events, meetings, and networking opportunities.

• Provide administrative support as needed, including data entry, file management, and correspondence handling.

Qualifications:

• Strong organizational skills and the ability to manage multiple tasks simultaneously.

• Proficiency in Microsoft Office Suite and virtual collaboration tools. 

• Excellent written and verbal communication skills.

• Ability to work independently and as part of a team.

• Keen attention to detail and a commitment to producing high-quality work.

• Interest in business development and a desire to learn and grow professionally.

Education and Experience:

• Business Administration, Management, or related field of study is preferred but not required.

• Experience in a business setting or project coordination is a plus.

• Volunteers from all academic backgrounds are encouraged to apply, as long as the skills and interests align with the role.

Benefits:

• Gain practical experience in a dynamic and supportive environment.

• Develop professional skills and expand your knowledge in the field of business.

• Build your network by interacting with professionals and stakeholders.

• Receive a letter of recommendation upon successful completion of your volunteer term.

• Flexible volunteering hours to fit around your personal commitments.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. RollaDome All Skate is an equal opportunity organization and welcomes applications from all interested parties. We are committed to diversity and inclusion and aim to create a welcoming and equitable environment for all our volunteers.

Why we want you

A court sentencing can be a very stressful time for families. Pact’s new Side by Side service provides wraparound support for families, starting at the court, progressing to the prison, and then supporting post-release.

As a Side by Side Court Volunteer, you will spend most of your time (ideally one shift a week) based at Maidstone or Canterbury Court.  Here you will provide much needed practical and emotional support to families and friends who are experiencing a loved one going through the court process. Your presence and support will ensure families have the strength needed for their loved ones and that they have access to information and advice as required.

Additionally, you may be asked to support families on their first visit in the instance their loved one is sentenced to one of our partner sites (HMP Elmley or HMP Rochester) or make the appropriate introductions if you are unable to attend.

The vision of this project is that families are supported by Pact team members at all stages, so the consistency of support (either by yourself or via a successful and warm handover of information) is crucial.

What you will be doing

· Engaging with families in Maidstone or Canterbury Court, particularly those with loved ones transitioning to HMP Elmley or Rochester (either on remand or sentenced) 

· Providing advice and support on what to expect when a loved one is in prison, particularly in the first few days, and how to navigate prison systems (such as booking visits, contact etc.)

· Referring on to other support services (such as benefits, financial aid, etc.)

· Supporting the family’s transition over to Pact’s Family Services teams at HMP Elmley & Rochester, who will provide additional support for both them and their loved one

· Developing good, working relationships with staff at the court (clerks, ushers, list-callers, and other professionals) to promote Pact's service to them

· Ensure there are sufficient materials about Pact's service available and visible, throughout the court

· Adhere to policies and practices relevant to this role: Confidentiality, Health & Safety, Child Protection and Safeguarding, Equality and Diversity, Court and Prison security rules, etc.

· Report any incidents and concerns related to Health and Safety or Safeguarding to a member of the Pact staff team

The skills you need

· Non-judgemental and empathetic attitude

· Ability to deal calmly and sensitively with individuals and families in a court environment

· Ability to work independently and alone within the courts, with the confidence to approach families and friends

· Ability to work well as part of a small team

· Well-developed communication and interpersonal skills

· Punctual, organised and able to use your own initiative

· Good understanding of safeguarding, professional boundaries and confidentiality

What's in it for you

· Feel connected to those you are helping in your local community

· Develop skills and enhance your experience for future volunteering / employment opportunities

· Develop experience and knowledge of the Criminal Justice System

· Full training and induction provided with regular ongoing support

· Out-of-pocket expenses covered in line with our expenses policy

Disclaimers

· This role is subject to the completion of Pact's mandatory training and checks which our staff will be on hand to support you through.

· As this role may require occasional travel to HMP Elmley and HMP Rochester, a vehicle is required.

Training

Online Safeguarding, Professional Boundaries, Equality and Diversity, Data Security, and Health and Safety training is required for this role, in addition to virtual and/or in-person induction training related to the role. We anticipate the initial virtual training will take between 10-12 hours to complete in total, of which most can be completed in your own time. You will also have access to a range of other training opportunities throughout the year.

Checks

· 3 years of employment history or other activities (e.g., studying, travelling)

· Enhanced DBS check (Disclosure & Barring Service)

Because of the recruitment process, which can take several weeks, Pact expects you will commit to volunteering with us for a minimum of 1 shift a week (3-4 hours) for at least 6 months from when you start.