Project volunteer volunteer roles in canary wharf, greater london

Job Title: Operations Assistant (Volunteer Role)

Location: London - Hybrid / Remote]
Contract Type: Volunteer (with potential to become a paid salaried role)
Hours: Flexible / Approx. 20 hours per week

About the Role

We are looking for a dedicated and detail-oriented Operations Assistant to support the CEO and Operations Manager in ensuring the smooth running of daily operations. This role will involve working at the heart of the organisation, contributing to both strategic projects and routine administrative tasks.

Initially offered as a voluntary position, this opportunity has the potential to evolve into a salaried role as the organisation continues to grow.

Key Responsibilities

• Provide day-to-day operational and administrative support to the CEO and Operations Manager.

• Assist with coordinating projects, ensuring deadlines are met and deliverables achieved.

• Maintain accurate records, systems, and documentation to support efficient workflows.

• Help track budgets, invoices, and expenses in coordination with the Operations Manager.

• Support meeting preparation, including agendas, minutes, and follow-up actions.

• Coordinate logistics for internal and external meetings, events, and travel.

• Liaise with stakeholders, suppliers, and partners in a professional and timely manner.

• Contribute ideas to improve processes and enhance organisational efficiency.

• Provide general administrative support as required across the organisation.

Skills & Qualities We’re Looking For

• Strong organisational skills and attention to detail.

• Excellent written and verbal communication abilities.

• A proactive, can-do attitude with the confidence to work alongside senior leadership.

• Competence with Microsoft Office Suite and/or collaboration tools (e.g., Google Workspace, project management platforms).

• Ability to prioritise tasks and manage time effectively.

• Flexible and adaptable, with a willingness to take on varied responsibilities.

• Previous experience in operations, administration, or project coordination is desirable but not essential.

What You’ll Gain

• Direct experience working with a CEO and Operations Manager.

• A unique insight into both the strategic and operational running of an organisation.

• Opportunities to develop skills in project coordination, administration, and process improvement.

• Flexibility to fit the role around other commitments.

• Clear potential for the role to develop into a permanent, paid position.

Additional Information

This is a volunteer role at the outset. We are committed to supporting your professional development, offering mentorship and opportunities to gain practical, hands-on experience. As the organisation grows, there is strong potential for this position to transition into a paid salaried role.

About Us 

Suicide Awareness Prevention UK (SAPUK) is a dedicated, non-profit Community Interest Company (CIC), established in 2016, focused on providing support to individuals dealing with suicidal thoughts and tendencies. Our goal is to guide people from distress toward hope, helping them regain the strength to live their lives to the fullest.

Overview
 We are seeking a passionate and dedicated Fundraising Volunteer to join our team. The ideal candidate will play a vital role in developing and implementing fundraising strategies to support our mission. This position requires excellent communication skills, a strong ability to build relationships, and a commitment to achieving fundraising goals. The Fundraiser will engage with various stakeholders, including donors, volunteers, and community members, to promote our cause and secure financial support.

Duties

• Develop and execute fundraising campaigns that align with the organisation's objectives.
• Cultivate and maintain relationships with current and prospective donors through effective communication and engagement strategies.
• Utilise software tools such as Raiser's Edge for tracking donations, managing donor information, and reporting on fundraising activities.
• Collaborate with the marketing team to create promotional materials that highlight fundraising initiatives.
• Organise fundraising events, including planning logistics, coordinating volunteers, and ensuring successful execution.
• Conduct outreach efforts to engage the community and raise awareness about the organisation's mission.
• Provide exceptional customer service to donors and stakeholders, addressing inquiries and fostering positive relationships.
• Monitor market trends in fundraising to identify new opportunities for growth and engagement.

Qualifications

• Proven experience in fundraising or a related field is preferred.
• Strong skills in relationship management and public relations.
• Proficiency in using software tools such as Raiser's Edge or similar fundraising platforms.
• Excellent verbal and written communication skills with an ability to engage diverse audiences.
• Demonstrated ability to work collaboratively within a team environment while also being self-motivated.
• Strong organisational skills with attention to detail in managing multiple projects simultaneously.
• A passion for the organisation's mission and a commitment to making a positive impact in the community.

Job Type: Part-time

Pay: Up to £1.00 per year

Expected hours: No less than 2 per week

Benefits:

• Work from home

Experience:

• Fundraising: 1 year (preferred)

Work Location: Remote

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

We are seeking a skilled and passionate Volunteer Trust & Grant Bid Writer to help secure funding that will enable us to continue and grow our life-transforming work in Christian mental health. Working with the Director of Development, the role will involve identifying funding opportunities, preparing compelling grant applications, and helping us build strong relationships with trusts and foundations aligned with our mission.

Mercy UK is a Christian mental health and wellbeing charity, committed to equipping people to live free and stay free through a range of trauma-informed, faith-based support services. From our flagship Freedom Journey programme to practical resources like Keys to Freedom, we support individuals navigating emotional and spiritual challenges and empower churches and Christian organisations to provide meaningful, transformational support.

Key Responsibilities

● Research suitable grant-making trusts and foundations, with a particular focus on those funding mental health, faith-based initiatives, and/or community wellbeing.

● Work closely with the Director of Development to maintain a pipeline of prospective funders.

● Draft high-quality, tailored funding applications that reflect the heart, outcomes, and impact of Mercy UK’s work.

● Collate and interpret project data, outcomes, and financial information to support applications.

● Support the development of template responses and maintain accurate records of submissions and outcomes.

● Assist in preparing follow-up reports or updates required by funders.

What We’re Looking For

● Strong written communication skills with the ability to craft persuasive and inspiring content.

● Attention to detail and the ability to work independently.

● Experience of fundraising through trusts and foundations, or equivalent transferable experience in writing bids or proposals.

● An ability to articulate and represent Christian values and ethos respectfully and effectively in written applications.

● Passion for mental health and wellbeing, and alignment with Mercy UK’s mission and values. 

What You’ll Gain

● The opportunity to make a meaningful contribution to a growing, impactful charity.

● Experience in trust and grant fundraising, with support and guidance from our development team.

● A chance to use your skills to directly support the emotional, spiritual, and mental wellbeing of individuals across the UK and beyond.

● References and testimonials for future opportunities.

● Access to Mercy UK’s Employee Assistance Programme with Health Assured

Overview

In partnership with a second, and possibly third Leader, you will lead a Fire (Group) of 8-12 Young Explorers. The Knowledge Leader should combine science and creative activities to help Young Explorers better understand the unique wilderness they explore, and develop curiosity for the future. To achieve this, it is the responsibility of the Senior Knowledge Leader, Knowledge Leaders and the collaboration of all leaders to design and deliver a programme of inspirational, educational projects.

We are looking for applicants who are:

• Able and passionate about leading, inspiring, and facilitating sessions with young people.
• Comfortable spending extended periods in remote and sometimes harsh environments.
• Able to commit to all pre-expedition training events. 

As a charity, all Leader positions are undertaken on a voluntary basis and Leaders join for the intrinsic value of adventure, education, and personal development of young people. You do not have to fundraise to lead on our expeditions.

Obuyisi bw’Omu Initiative 

Obuyisi bw’Omu Initiative empowers underserved communities in Uganda—particularly women, youth, and children—through grassroots action, advocacy, and partnerships. It addresses key challenges including limited mental health support, poor water and sanitation, barriers to quality education, and the impacts of climate change. Programs create safe spaces for mental health awareness, improve clean water access and hygiene, and provide educational resources and mentorship to promote inclusive learning. Climate action efforts involve tree planting, conservation, and sustainable practices. By fostering community ownership and engaging volunteers, Obuyisi bw’Omu drives practical, sustainable solutions that enhance well-being and resilience for lasting positive change.

Marketer

Volunteer Role Description (remote, unpaid)

Role Description: We are seeking a passionate and creative Volunteer Marketer to help promote our initiatives, increase visibility, and engage our target audience. As a remote marketer, you will play a vital role in developing and executing marketing strategies that strengthen our presence online and offline. This role is ideal for someone who wants to gain hands-on marketing experience, showcase their skills, and contribute to meaningful projects while working flexibly from anywhere.

Key Responsibilities:

Content Creation & Promotion – Develop engaging content (social media posts, email campaigns, blogs, etc.) to raise awareness about our mission and activities. Social Media Management – Manage and grow our presence across platforms (e.g., Facebook, Instagram, LinkedIn, X/Twitter). Brand Development – Support in maintaining a consistent brand voice, messaging, and design across all communication channels. Campaign Planning – Assist in planning and executing marketing campaigns to promote events, initiatives, and partnerships. Audience Engagement – Interact with followers, respond to inquiries, and build an active online community. Research & Strategy – Monitor marketing trends, analyze competitor activities, and suggest improvements for better outreach. Reporting & Analytics – Track marketing performance (reach, engagement, conversions) and share insights for growth.

Weekly Time Commitment

10+ hours per week

Duration of Volunteer Role (remote)

6+ months

Stepping Stones Learning and Leisure is a small, friendly charity based in Southwark, providing inclusive activities for adults with learning disabilities. We believe everyone should have the chance to express themselves, connect with others, and take part in activities that bring joy, confidence, and new skills.

We’re currently looking for a Drama Volunteer to support our weekly drama group on Friday afternoons, held at St Faith’s Centre, Red Post Hill, SE24 9JQ (close to North Dulwich and Herne Hill stations).

About the Role

This role is ideal for someone with a background or strong interest in drama, theatre or performance. You’ll support our Drama Tutor to deliver inclusive and engaging drama sessions for a small group of adults with learning disabilities. Each year, the group works towards a production which is performed at our end-of-year Summer Show, making this a fun, creative, and rewarding volunteering opportunity.

As a Drama Volunteer, you will:

• Assist the tutor in planning and running weekly drama activities
• Encourage and support learners during rehearsals and performances
• Help with setting up props, costumes and resources for sessions
• Offer 1:1 or small group support where needed to help participants engage
• Help build a warm, inclusive atmosphere where everyone feels safe to express themselves

What You’ll Gain

Volunteering with us is a chance to:

• Gain hands-on experience in drama facilitation and inclusive practice
• Contribute to a creative and meaningful community project
• Feel the joy of supporting learners to grow in confidence and express themselves
• Experience working with adults with learning disabilities in a supportive setting
• Develop skills in teamwork, adaptability, communication, and creative problem-solving
• Have a place in a welcoming and friendly team of tutors, staff and volunteers

What We’re Looking For

You don’t need to be a professional actor or drama teacher, just someone who is enthusiastic about drama and passionate about inclusion. We especially value:

• A background or interest in drama, theatre, or performance
• Good communication and a warm, encouraging approach
• Enthusiasm, patience, and a willingness to get involved
• A non-judgemental and inclusive mindset
• Reliability and commitment, especially in the lead-up to the summer show
• Flexibility to support a creative, sometimes unpredictable environment

Prior to volunteering, we ask all volunteers to:

• Attend an induction meeting
• Provide two references
• Complete a DBS check (we will arrange this)
• Commit to volunteering one session per week for 3 x 10 week terms throughout the year. For continuity for our service users, we ask that you commit to volunteer for a minimum of a year with us.

Help give animals a voice – join our Public and Guardian Involvement and Engagement (PGIE) Group.

Do you want to help shape a fairer future for animals, where progress in medicine is equal, ethical, and compassionate?

We’re looking for passionate changemakers to join our Public and Guardian Involvement and Engagement (PGIE) Group as volunteer members. Whether you’re a professional (human clinician, vet, scientist, engineer, or bioethicist), an animal guardian, or simply someone who believes in equality for all species, then we’d love to hear from you.

What is PGIE?

In human healthcare, Patient and Public Involvement and Engagement (PPIE) has become a powerful way to make sure research meets real patient needs. At Humanimal Trust, we’re translating this idea into veterinary medicine through PGIE – bringing together patients (in our case animals, via their guardians), the public, and professionals, to develop best practices.

By joining, you’ll be helping to guide research, so it benefits both humans AND animals.

As a volunteer member, you’ll:

• Help shape an ethical framework for One Medicine, focusing on good practice in veterinary clinical trials and collaboration between human and veterinary medicine.
• Join virtual group meetings (around 6 per year, with at least 60% attendance expected).
• Share your ideas and perspectives to support our mission and influence real change.
• Work with others to build consensus on key issues.
• Support projects and campaigns that spread the message of One Medicine.
• Occasionally represent the group at meetings and events.

What you’ll bring:

• Good listening and communication skills.
• An open mind and respect for different perspectives.
• A real passion for making a difference.
• Enthusiasm for our mission to create a fairer, kinder future for all species.

What’s in it for you:

• Be part of something truly groundbreaking – PGIE is the first group of its kind.
• Play a direct role in giving animals a voice in medical progress.
• Help build stronger connections between humans and animals in the fight against disease.
• Be part of a supportive, inspiring community of people who care as much as you do.

While this is a voluntary role, we will do our best to cover any out-of-pocket expenses related to your involvement.

Together, we can make sure that all humans and animals benefit from equal and sustainable medical progress, but not at the expense of an animal’s life. This is One Medicine.

Be the Light in Someone’s Darkness!!!

Volunteer with SUNSHINE – A New Charity Combating Loneliness in London

Loneliness isn’t just a feeling—it’s a silent crisis. It creeps into the corners of everyday life, leaving people disconnected, unheard, and unseen. It’s linked to depression, anxiety, physical illness, and even premature death. In London, thousands suffer in silence. But together, we can change that.

We are SUNSHINE, a brand new, 100% volunteer-run grassroots charity on a mission to bring warmth, connection, and hope to those facing loneliness and social isolation. We believe that no one should feel invisible. And right now, we’re building something extraordinary—but we can’t do it without you.

Why SUNSHINE Matters

Loneliness is more than being alone. It’s the ache of not belonging, the weight of silence, the absence of touch, laughter, and love. It affects mental health, physical wellbeing, and the soul of our communities. SUNSHINE exists to change that—through coffee mornings, befriending programmes, digital inclusion, fitness groups, and more. We’re creating spaces where people feel seen, valued, and connected.

But before we can launch these life-changing services, we need a team of passionate volunteers to help us build the foundation.

Charity Trustee - Make a Real Difference

Whether you're a strategic thinker, a creative soul, or a community builder—there’s a place for you in our founding team.

Help shape our vision, ensure good governance, and guide us toward lasting impact. You will support in the set-up, registration and launch of SUNSHINE across London and beyond. You will use your skills, experience, connections and abilities to help SUNSHINE on its journey to spreading it rays of sunshine.

What You’ll Gain

• A chance to be part of something truly meaningful from the ground up.

• The joy of knowing your time and talents are transforming lives.

• A community of like-minded changemakers.

• Experience, purpose, and the satisfaction of building legacy.

Join Us - Be The SUNSHINE

If you’ve ever felt the world needs more kindness, more connection, more light—this is your moment to SHINE with us. SUNSHINE is more than a charity. It’s a community. And it starts with you.

Together, we can turn loneliness into belonging. Together, we can be the sunshine.

SUNSHINE

Fostering Connections. Enhancing Wellbeing. Transforming Lives

The Brompton Fountain is a children's charity working with those impacted by heart and lung conditions in Royal Brompton and Harefield hospitals. Our charity provides a wide range of vital resources, services, parent/carer amenities, and accommodation. We also fund medical equipment, facilities improvements and projects outside of the NHS remit. We are currently looking for a Fundraising and Events Volunteer to help our organisation . 

We would like the volunteer to help with:

• Stewardship at events to help families and guests.

• Supporting staff with admin at these events so that processes run smoothly.

• Communicating with families and guests who may share personal stories related to the charity. Feeling comfortable and confident to speak to people about our charity and what we do.

• Organising resources for fundraising and event days e.g care packs, running shirts, signage.

You will be supporting our Community Lead and Fundraising Officer who will provide an overview of our existing processes and be there to help you every step of the way. The Brompton Fountain has a strong team of staff and volunteers who you will be working collaboratively with as a team to support the families we are in contact with.

Your input will greatly affect not only the current impact of the charity and how we are able to support the families who need our services, but the longevity and outreach of our work by committing yourself to fundraising for our cause. 

Criteria

We are looking for a volunteer who:

• Does not need prior experience, passion and confidence are far more important!

• Is a great communicator and loves talking to people.

• Is confident and able to be proactive.

• Is flexible and adaptive.

• Is able to partake in physical labour e.g putting up gazebos and carrying around packages for events.

• Has attention to detail.

• Has the ability to drive or access travel around London and South-East as large/many items will be needed at events. 

• Is an empathetic person who is willing to have discussions with families around topics like health issues, additional needs, and bereavement.

• Understands the resource constraints of a small charity and is able to work with these.

• Is willing to have an enhanced DBS check.

• Is willing to partake in safeguarding training.

• Is willing to partake in onboarding training to understand our charity and the mission in more detail.

• Must be over 18.

Location

Whilst we are based at Royal Brompton Hospital, Sydney St, London SW3 6NP, your role will mainly be off site at different locations around London and the South-East to help at fundraising and community events.

Time

Due to our mission, we would greatly appreciate at least 6 weeks of your time, preferably more. This role would not be a set day a week, but rather be for fundraising and event days. These days would normally be Saturdays and Sundays, averaging once a month. We are an understanding and flexible organisation, and would be happy to discuss options with you. 

InStudents

A global social enterprise that empowers students to lead local projects, dismantling educational barriers to ensure equitable access to opportunities for all.

• Lack of Access: Students in rural and underserved regions lack quality career guidance and opportunities equivalent to their privileged peers.

• Employability Gap: Students from less prestigious universities often struggle to gain the real-world work experience and confidence needed for employment.

• Ineffective Aid: Many top-down educational solutions fail because they lack crucial local context, cultural understanding, and input from the communities they aim to serve.

We are building a global, student-led movement for educational equity, empowering local leaders to solve local challenges.

• Equal Opportunities Project (EQOP): We deliver free, career-focused courses to students in underserved regions using accessible technology like WhatsApp. The content is co-created with UK university and corporate partners.

• Impact Champions Project: We are establishing a global network of student-led societies on university campuses. Each society identifies and tackles local education issues with our support, creating a sustainable, "locally led, globally connected" model for change.

Hello! We believe that a student's potential should be determined by their ambition, not their background. Right now, millions of students in underserved communities are being left behind, lacking the guidance and opportunities they need to thrive.

InStudents is changing that. We empower students to become leaders who solve educational challenges within their own communities, from running career courses via WhatsApp in rural India to building a global network of on-campus "Impact Champions".

We're looking for passionate people to help us scale this student-led movement. Whether you have skills in marketing, content creation, project management, or mentoring, your time and expertise can directly help a student discover a new career path or gain the confidence to lead. Join us and help build a world where every student has the chance to succeed.

Education Equity Content Strategist (EQOP)

Volunteer Role Description (remote, unpaid)

Imagine creating a course that a student in a remote village can access on a simple smartphone, a course that opens their eyes to a future they never thought possible. Our Equal Opportunities Project (EQOP) has already reached over 10,000 students in rural India, and that’s where you come in.

In this role, you will:

• Research and design new, career-focused mini-courses on topics from financial literacy to social entrepreneurship.

• Write clear, engaging, and inspiring content specifically tailored for a youth audience and delivery via accessible tech like WhatsApp.

• Collaborate with our university partners to transform their expert knowledge into powerful, bite-sized learning experiences.

Your words will directly bridge the opportunity gap for thousands of students, providing them with the knowledge and confidence to pursue their dreams.

Weekly Time Commitment

2-3 hours per week

Duration of Volunteer Role (remote)

3-5 months

Summary

Could you combine nursing skills, compassion and faith to offer care in body, mind and spirit?
Could you support people experiencing homelessness?

Detailed description

You could be part of our exciting pilot project as a volunteer Parish Nurse offering life-transforming whole-person healthcare, working alongside Chaplains, Complex Needs and Housing Support Workers.

 As a YMCA Parish Nurse you would:

• Help service users identify issues and self-manage their wellbeing so they flourish in body, mind and spirit. This might be 1:2:1 or in a group setting.
• Signpost, support, and provide information and reassurance enabling service users to access NHS and other professional or community support as well as internal support from YMCA colleagues and projects.
• Offer spiritual care from a Christian perspective, such as prayer or acts of worship
• Be instrumental in supporting the project develop in this pilot phase

Training for this role is provided by PNMUK as part of their on-going programme of support and personal development for Parish Nursing nationally. The next course is 15-17th November with follow-up online sessions.

This project is being developed and lead by One YMCA’s Chaplaincy Team, together with our Medium Complex Intensive Support Service (MCISS) and supported by Parish Nursing Ministries UK (PNMUK).

The Chaplaincy Team offer life-transforming spiritual care and pastoral support. For us Chaplaincy is about journeying with people, inspired by the life, example and teaching of Jesus. Our vision for Chaplaincy is to see even more of our service users and staff thriving through experiencing the love of God for themselves. Following a re-shaping of our work, Chaplaincy is now part of the newly formed Christian Mission team, which is at the heart of this growing charity. 

YMCA enables people to develop their full potential in mind, body and spirit. Inspired by and faithful to our Christian values, we create supportive, inclusive, and energising communities where young people can truly belong, contribute, and thrive.

What volunteers need�� Disclosure and Barring Service

What we will provide to volunteers

�� Reimbursement of costs�� Extra support

Build a Brotherhood. Shape a Legacy.

We're creating a brand new men's mental health and self improvement charity and we NEED YOU!

Are you ready to be a founding leader of a new movement?

MINDSET is not just another charity; it's a new kind of brotherhood. We're on a mission to empower men's mental health and wellbeing and we need a team of passionate, strategic leaders to guide us from the very beginning.

We are actively recruiting our inaugural Board of Trustees, including a Chair, Treasurer, Company Secretary, and Trustees. This is a unique opportunity to build a charity from the ground up and make a profound, lasting impact on men's lives across the country.

This isn't just a volunteer role. You will be the architects of our mission, setting our strategic direction and ensuring we have the governance and resources to grow. Your leadership will be the foundation of everything we do. You will help us to deliver vital services, including:

• Mental Health Support: Offering a range of services from one-to-one counselling and peer support groups to helplines and crisis support.

• Self-Improvement Programmes: Empowering individuals with practical skills through workshops focused on resilience, stress management, and personal growth.

• Community Engagement: Fostering a sense of belonging through local groups, activities, and outreach programmes that bring men together.

• Youth Services: Providing vital support and education to young men through school-based initiatives and dedicated youth-focused programmes.

We're looking for individuals who believe in our mission and are ready to contribute their expertise, time, and passion to this project. As a founding Trustee, you will directly shape a movement that will change countless lives.

This is more than a board position. This is your chance to build a legacy. This is your opportunity to help us build a brotherhood that changes lives.

Are you ready to lead?

MINDSET Charity

Empowering Men Through Mental Wellbeing and Personal Growth

Are you ready to make a real difference in the lives of transgender and non-binary people? The Trans Legal Clinic is the UK’s first trans-led specialist gender identity legal practice and registered charity, dedicated to providing free, accessible legal help to those who need it most. Our mission is simple yet powerful: to empower and support the trans and non-binary community through expert legal assistance. 

As we continue to grow, we’re looking for a passionate and experienced Volunteer Head of Legal Practice to lead us through a pivotal stage of development. This is your chance to be part of something truly groundbreaking while advancing your career and making a lasting impact. 

Why This Role is Unique: 

Be a Trailblazer: Lead the clinic through the process of achieving SRA (Solicitors Regulation Authority) approval, setting the foundation for a first-of-its-kind legal practice in the UK. 

Shape the Future: Work closely with senior leadership to develop strategies for growth, ensuring the clinic meets the highest professional and regulatory standards. 

Make a Difference: Contribute to a meaningful cause by safeguarding the legal integrity of a clinic that provides life-changing support to the trans* community. 

What You’ll Do: 

Guide the clinic through the SRA approval process and ensure ongoing compliance with all legal and regulatory requirements. 

Collaborate with senior leadership to create and implement strategies for sustainable growth. 

Play a key role in shaping the future of a growing, purpose-driven legal clinic. 

This is an exciting opportunity to combine your legal expertise with a passion for social justice. You’ll be at the forefront of a transformative movement, helping to create a more inclusive and equitable legal system. 

Ready to Lead the Way? 
If you’re inspired by our mission and eager to make a tangible impact, we’d love to hear from you. Join us in shaping the future of the Trans Legal Clinic and empowering the trans* community. 

Apply now and be part of something extraordinary! 

About volunteering with Rays of Sunshine
We brighten the lives of seriously ill young people by granting wishes and providing ongoing support in hospital and within the community, but we couldn't do it without our amazing volunteers.
It's more than volunteering with us, it's making magic happen. By joining us, you'll play a crucial role in turning the dreams of seriously ill children into reality. In whatever role you take on - from helping with fundraising, events, or wishes, you'll help create memories that last a lifetime for seriously ill children and for you too.

Purpose of role
We're on a mission to grant magical wishes and create lasting memories for seriously ill children and their families. Our team is best described as small but mighty. For us to have more impact, we need the help of volunteers who can give the gift of their time to help us achieve our goals.
Our wishes are as unique as children themselves. Whether a child wants to be a princess or a fireman for a day, go to Legoland, have a UK break with their family, own an iPad or meet their favourite pop star, Rays of Sunshine works hard to make that wish come true.
Wishes are important because they give a child the chance to forget their illness and do something they could only dream of. Wishes make a child feel extra-special and bring them joy, hope and happiness. They also provide families with treasured memories of happy times to look back on.

What does the role involve?
We are looking for a creative and organized individual to support our wish granting team. You will be responsible for assisting the team with daily tasks and creative projects that support the wish journey and our families.

Duties may include:
• Work with wish team to identify new suppliers that can support with granting wishes (including discounts and gifts in kind)
• Assist with creating bespoke itineraries for our wish children (each child is sent their own itinerary which creatively outlines every aspect of their wish experience)
• Helping to source wish enhancements items for wishes (these are small gifts/toys that are sent to each child ahead of their wish)
• Assist Wish Granters with chasing paperwork from families/medical teams (this could include disclaimers, medical forms, wish forms and form an important part of the wish process)
• Booking in initial calls with families and their wish granters to discuss wishes and start the planning process (these calls are designed to learn more about the child and what their wishes mean to them)

Types of wishes that may require your support include:
• To be wishes (princess for the day, policeman for the day, etc)
• Celebration parties (end of treatment party, birthdays, etc)
• To Go (trips to the theatre, musical venues, exhibitions, etc)
• To Have (to own a laptop, gaming pc, bedroom makeover, etc)
• UK Breaks (4 night/5 day holiday anywhere in the UK, i.e. Centerparcs, Butlins, etc)

What skills do I need to have?
• Friendly, you'll be an ambassador of Rays of Sunshine whilst volunteering with us
• Computer literacy (training will be given on our internal systems, but general knowledge of word, excel, pdf, powerpoint)
• Be comfortable working as part of a team and talking to our beneficiaries (wish families, medical teams, etc)
• Ability to problem solve and manage unexpected situations/last minute requests with a calm and professional manner
• Attention to detail and discretion
• A creative approach and passion for making the child’s experience as magical as possible

Why volunteer with us?
• Make a real difference: Witness the impact of your support firsthand as you spread joy and raise awareness.
• Join a supportive community: Be part of a friendly and passionate team, connecting with people who are driven to make         more wishes happen.
• Gain experience and a great way to see firsthand the impact of a wish
• Meet new people from different backgrounds and networking opportunities with like-minded people and organisations

What training and support will I receive?
• Learn about the work of Rays of Sunshine and the types of wishes you may be supporting•
• The impact of a wish and overview of the day in the life of a wish granter
• All Rays of Sunshine staff and wish volunteers must complete the charity’s Safeguarding Children training (mandatory)
• Only trained Rays of Sunshine team members and volunteers with a current DBS check can work with wish children (mandatory)
• Health and Safety Training (mandatory)
• The opportunity to shadow an experienced member of the Wish team to see a wish in progress.

Rays of Sunshine Values
Our values are at the heart of everything we do and help guide us in our mission to grant more magical wishes for seriously ill children.
• Kindness - We are kind to ourselves and others in everything we do.
• Joy - We work with fun, passion, and a sprinkle of magic
• Empowerment - We work to build confidence and nurture potential.
• Connection - We build strong connections with everyone in our wish community
• Integrity - We are honest and trusted to do the right thing.

Rays of Sunshine is committed to being an equal opportunities organisation; to promoting equal opportunities and preventing discrimination. Rays of Sunshine is also committed to safeguarding and promoting the welfare of all service users, volunteers and staff and expects all volunteers and staff to share this commitment.