Projects manager jobs

In order to fulfil its mission of providing coverage of global philanthropy, Alliance Publishing Trust actively partners with philanthropy organisations worldwide. These partnerships provide real benefits to our partners as well as expanded visibility of our work, coverage of global philanthropy events and help to grow the readership of Alliance magazine. Working alongside the Networks & Engagement Lead, you - as Partnerships Manager - will be the lead for Alliance’s existing partnerships, ensuring they are delivered, reviewing their impact and deepening our relationships with them. You will also scope and cultivate new partnerships that are in line with the wider objectives of the organisation.

Building on the skills above, you will also be responsible for the management of all of our event coverage contracts. Working with the partner and co-ordinating colleagues to deliver premium coverage of some of the leading events in global philanthropy.

About the Role

We are looking for a proactive and highly dedicated Customer Success Manager to become a trusted partner to our charity clients. This role is crucial to the success of our clients, combining strategic account management for all dedicated clients and hands-on project management and campaign build for managed services clients.

You will be responsible for nurturing strong, long-term relationships, ensuring our clients achieve their fundraising goals and realise maximum value from our platform and services. You will also be the main driver of renewals, keeping churn at a minimum and working with the Head of Partnerships and Head of Commercial Strategy to increase lifetime value alongside identifying and executing up-sell and cross-sell opportunities.

Key Responsibilities

Client Relationship & Account Management:

• Build and nurture strong relationships with key stakeholders at non-profit organisations, deeply understanding their digital fundraising goals and aligning our solutions with their strategic objectives.

• Work closely with the Growth team to deliver smooth and effective handover milestones, ensuring ongoing client confidence.

• Conduct regular check-ins and strategic reviews to assess client satisfaction, gather feedback, and platform updates.

• Proactively manage client health scores through our CRM  to help identify opportunities to increase client’s value and reduce churn.

• Explore different ways in which clients may benefit from additional use of the platform and managed services.

Project Management & Campaign Delivery:

• Lead project management and campaign build within the Social Sync platform for all your dedicated managed services clients.

• Ensure client satisfaction by keeping internal teams well-briefed to successfully deliver agreed client requirements to a high standard and on time.

• Collaborate cross-functionally to ensure clients have everything needed for successful campaign launches and ongoing optimisations.

• Do everything within our control to optimise campaign performance, working closely with specialist functions to execute timely optimisations to overcome challenges and realise performance potential. 

Onboarding and Adoption:

• Deliver a quick "Time to first value" through proactive account management, particularly during a client's initial days or weeks.

• Offer personalised assistance and ensure access to and use of onboarding resources to accelerate non-profits's time to first value.

• Develop and execute strategies to drive adoption and engagement with our platform, tailoring approaches to each client’s unique needs and goals.

Success Planning and Outcomes:

• Create and manage comprehensive success plans for clients, setting clear goals and regularly reviewing progress to ensure they achieve their desired outcomes.

• Provide best practices and strategic recommendations to help clients elevate their fundraising efforts and fully utilise our platform and services.

• Act as the internal voice of the customer, gathering feedback and collaborating with our Product and Managed Service teams to drive enhancements that meet client needs.

• Identify potential risks and opportunities for upsell and cross-sell, working closely with internal teams and senior leadership to address concerns and explore growth possibilities.

Renewal & Lifetime Value:

• Lead on the renewal process for all your dedicated charity clients, proactively managing conversations to keep churn at a minimum.

• Managing deal lifecycle and sales process in our CRM working towards individual assigned revenue targets.

• Work with the Head of Partnerships and Head of Commercial Strategy to develop and execute plans that increase customer lifetime value.

Kempton Steam Museum, operated by Kempton Great Engines Trust, is home to the world's largest operational triple-expansion steam engine, which supplied water to much of London until 1980. Our project, Kempton: Clean Water for Life - reaching a wider audience, is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we aim to transform Kempton Steam Museum’s engagement with visitors and the local community, while enhancing support for volunteers and care of collections.

The part-time Volunteer Coordinator will be responsible for recruiting, training, and coordinating the volunteers who support the museum's operations, engineering activities and visitor experience. They will develop documentation including a volunteer agreement, handbook and role profiles and ensure that volunteers are effectively integrated into the museum's activities and that their contributions are recognised and valued. A full role profile is available.

As part of this project we are also recruiting a Museum Operations & Project Manager (two days per week) and a Curatorial Assistant (one day per week). The Volunteer Coordinator will report to the Museum Operations & Project Manager.

This is an exceptional opportunity to work with a passionate volunteer-led organisation and help shape the future of a remarkable industrial heritage site. 

Qualifications and Skills:

· Proven experience in volunteer coordination and recruitment or a related field, preferably in museums or the wider cultural or charity sector

· Excellent organisational and communication skills

· Strong interpersonal skills and the ability to work with diverse groups

Personal Attributes:

· Enthusiastic about the museum’s mission

· Ability to inspire and motivate volunteers

· Flexible and adaptable to changing needs and priorities

· Good problem-solving skills and the ability to handle challenging situations with tact

Working arrangements:

· Flexible hours

· Some weekend work may be required

· There may be scope for some working at home, although much of the work will be directly with and volunteers and need to be carried out on site.

Senior Policy Research Manager

Permanent

Salary: £45,000 - £47,000 per annum, plus benefits

London N1

Full time – 37.5 hours a week 

We're a hybrid working employer, meaning you're required to come into the office at least 2 days per week currently Tuesday, and Wednesday or Thursday.

Closing date: 5pm, 5th October 2025

First Interviews: w/c 13th October 2025

Second Interviews: 21st and 22nd October 2025 

It’s an exciting time to join World Cancer Research Fund International’s policy team as we develop the next phase of our policy tools and resources. WCRF International leads and unites a global network of cancer prevention charities based in Europe and the Americas, providing the science, policy, and strategic direction that guides their work to prevent cancer worldwide.

We are recruiting a Senior Policy Research Manager to lead WCRF’s flagship policy tools, including NOURISHING, MOVING and the Blueprint for Cancer Prevention. You will translate the latest science into actionable policy recommendations, deliver high-quality research projects, and represent WCRF externally to maximise our national and international impact.

We are looking for a candidate with strong policy research expertise, experience in evidence-based advocacy, and the ability to turn complex science into clear policy solutions. You will bring an innovative approach, including exploring new methods such as AI, and be skilled at working across teams and with external stakeholders.

You will have a proven track record in managing policy tools or research projects, building collaborations and engaging senior decision-makers. Strong communication, leadership and stakeholder skills are essential to support WCRF’s strategy and enhance the influence of the Policy & Public Affairs team.

Application Details:
If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.

Please note: Your cover letter should highlight how your skills and experience will benefit WCRF International and equip you for the role.Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. 

About the role:

Our Camden Housing First and Health team is offering an exciting apprenticeship that places you at the centre of meaningful change for people experiencing homelessness in London. As a Health and Wellbeing Apprentice, you will work closely with our dedicated health leads to support residents who face barriers in accessing care, helping them take positive steps towards healthier and more independent lives. Whether it’s accompanying clients to appointments, recording important data, assisting with administrative tasks, or helping to deliver creative and engaging health events, you’ll play a hands on role in breaking down obstacles and opening doors to better health and wellbeing. Every day, you will see the direct impact of your support as trust builds, confidence grows, and individuals begin to achieve improvements in their physical health that once felt out of reach.

This opportunity is also about your own growth and development. Alongside your day to day work, you will dedicate one day each week to completing the Level 3 Community Health and Wellbeing Worker apprenticeship with Impact Futures, gaining knowledge and skills that will serve as a strong foundation for your career. Over 16 months, you will not only learn how to apply a psychologically informed approach to your practice, but also develop the expertise and confidence needed to thrive within Single Homeless Project 9SHP) and in the wider health and social care sector. By joining us, you are not just stepping into a role; you are beginning a journey that can shape a long term career, while making a lasting difference to the lives of homeless Londoners and the communities we serve.

*To be eligible for this role, candidates must have a connection to Camden, through living, working, studying, or having family or community ties, and those with lived experience are especially encouraged to apply.

About you:

• Ability to find ways to engage and develop relationships with clients.
• Commitment to ongoing personal and professional learning.  
• Passion for addressing health exclusion.
• Willingness to work as part of a diverse professional team.
• Willingness to learn IT systems and complete admin.
• Reliable and organised person.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 28th September at midnight

Interview date: Tuesday 7th and Wednesday 8th October at SHP Head Office in Kings Cross

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

Job purpose:

The post holder will support the Digital Content Manager in implementing the Association’s digital strategy. They will create web content that is user focused, accessible and optimised for search engines. They will maintain a content schedule, coordinating activities across the organisation and will build relationships with a variety of subject matter experts. They will support the Digital Content Manager in managing the Association’s digital channels.

The postholder will play a key role in supporting the management of the Association’s digital campaigns and tracking and reporting on digital campaigns to guide improvements. They will create and edit digital designs for use on web, social media and email platforms and be responsible for working with colleagues across the Association to provide digital insight and training.

This role is based at our head office at 21 Portland Place, London. We offer a hybrid working arrangement with a minimum of 2 days in the office per week.

Key Responsibilities:

Digital

• Support the Digital Content Manager to review, develop and update the Association’s current website, and take a key role in the project to work on development of a new website.
• Support the management of the online community forum.
• Support the management of the Association app and any additional projects undertaken to further develop it.
• Act as a contact point with support agencies to swiftly resolve issues and to follow up developments.

Communications and social media

• Write and collate (including copyediting and proofreading where necessary) high quality, engaging content in line with agreed content priorities.
• Ensure content follows the Association’s brand guidelines, tone of voice and style guide.
• Work with colleagues to prepare, send and report on email campaigns on their behalf.
• Manage the Association’s social media presence, with the aim of reaching an increasingly broad audience.
• Create and edit digital designs for use on web, social media and email platforms, including filming and editing simple videos.
• Coordinate a digital content schedule across all channels for the organisation.
• Keep abreast of the latest innovations in digital communications and make suggestions for new ways of promoting the Association work and messages online.

Reporting

• Analyse campaigns and translate anecdotal or qualitative data into recommendations and plans for revising social media, content marketing, SEO and social advertising campaigns.

General responsibilities:

• Promote the benefits and impact of our digital communications internally.
• Understand and support the vision, mission and aims of the Association.
• Provide cover and represent at meetings as required.
• Contribute to team meetings and wider organisational priorities.
• Maintain and improve own competencies through continuous professional development.
• Support and promote the Association’s commitment to diversity and equality of opportunity in the workplace.
• Continually seek to improve processes and ways of working to support the work of the Association.

This job description is intended to reflect the main duties and responsibilities of the post and is not an exhaustive list of duties. The post holder may be required to undertake other duties which are commensurate with the role.

Person specification

Skills, knowledge and experience 

Essential

• Proven experience in a digital communications role 
• Proven experience of using website content management systems (working knowledge of the DNN platform is desirable), including writing, preparing and uploading content, maintaining the backend and working with developers to develop functionality and solve technical issues
• In-depth knowledge and understanding of social media platforms and how each platform can be deployed in different scenarios
• Excellent attention to detail 
• Extensive experience in online copywriting and publishing 
• Ability to work under pressure and to tight deadlines 
• Demonstrable experience of developing and maintaining effective relationships with key stakeholders 
• Demonstrable experience of supporting colleagues with digital communications activities, either through coaching/training or assisting with particular projects 
• Excellent written and communications skills and the ability to articulate complex situations to non-technical colleagues 

Desirable 

• Experience in a charity or similar membership organisation 
• Experience of Adobe Illustrator, Photoshop and InDesign desirable
• Experience of CRM systems desirable (preferably MS Dynamics)
• Knowledge of Google Analytics and social media analytics tools 

SUPPORT OUR LIFE-SAVING FUNDRAISERS 

At Campaign Against Living Miserably, we’re expanding our team and searching for two Challenge Events Officers. Your mission? To deliver an ambitious portfolio of third-party, owned and DIY events, to inspire and support our growing community of Fundraisers as they take on epic challenges, all in support of CALM’s life-saving work.

• You’ll join a growing team, fresh off its biggest fundraising year to date

• You’ll help shape meaningful experiences for thousands of fundraisers 

• You’ll turbocharge your professional skills across fundraising, events and communication 

• You’ll help prevent suicide and make a life-saving difference for people struggling with life

Not bad, right? Plus, you’ll get to work in an inclusive, collaborative and development-focused environment, and receive excellent benefits, including a nine day fortnight, unlimited annual leave, enhanced pension scheme, and access to therapeutic and wellbeing services.

SOUND LIKE A BIT OF YOU? HERE’S MORE ABOUT THE ROLE

Our Challenge Events team has just seen a 60% increase in fundraiser numbers this year. We’re hiring now to unlock the full potential of this incredible community. Reporting into the Challenge Events Manager, you’ll boost our ability to grow our portfolio of events and connect personally with the incredible people who support CALM on a day to day basis. 

The reasons people fundraise for CALM can be deeply personal. They might have lost someone to suicide, used our helpline for themselves or someone they know, or they might want to support a lifesaving service. By understanding what drives them, you’ll shape and deliver event experiences that feel meaningful and memorable, strengthen their connection to CALM, and inspire them to keep coming back for more. 

YOUR RESPONSIBILITIES

CORE

• Contribute to CALM’s fundraising targets, through excellent event delivery, relationship management and supporter care

• Ensure all supporters receive excellent care from CALM, as well as completing all assigned admin tasks with a high degree of accuracy

• Confidently represent CALM at key meetings and events

• Be a data steward for fundraising, ensuring quality data management

SUPPORTER ENGAGEMENT AND STEWARDSHIP

• Support on delivery of the Challenge Events portfolio, ensuring Challenge Event Fundraisers are staying on track - such as completing registration forms on time, and setting up fundraising pages

• Provide general support to the Challenge Events Manager with event day delivery as required

• Represent CALM at Challenge Events, including acting as an Event Day Lead, and attending wider CALM events

• Work with the Challenge Events Manager and Event Fundraising Lead to develop our portfolio of events, analysing performance, identifying opportunities and putting ideas into action

• Steward CALM’s Challenge Event Fundraisers effectively throughout their journey when supporting CALM, to ensure they feel appreciated and inspired to fundraise for us

• Be the friendly voice of CALM, responding to enquiries through the website or phone in a timely manner

• Proactively craft and send personalised emails to fundraisers to drive retention and satisfaction

• Help with the management and optimisation of the Challenge Event email automated journeys used to steward participants in the lead up to and after their event

• Help to devise and manage our email marketing strategy to event participants 

• Deliver stewardship calls to Challenge Event Fundraisers - welcoming them to the team upon sign up, wishing them good luck before their event, or offering them fundraising guidance and support 

• Work across various income platforms to ensure fundraising pages and donations are correctly coded, including JustGiving and Enthuse

• Support on the maintenance of relevant pages on the CALM website

• Analyse feedback from fundraisers via our post event surveys and identify areas for improvement

• Engage with Fundraisers on our CALM Facebook groups - sparking conversation and fostering a supportive community atmosphere

• Recruit and manage volunteers to support at events

• Work with the wider organisation to improve processes and data management

• Support in other areas of Public Fundraising as required, including community fundraising and individual giving.

Competencies

Essential

• A strong understanding of challenge event fundraising 

• Able to take initiative, manage a varied work load with great organisational skills

• Passion for fundraising and understanding of the importance of providing excellent supporter care by telephone, SMS, and email

• Confident making telephone calls, with a friendly and empathetic telephone manner 

• A creative mind and ability to problem-solve

• A self-starter, happy and able to develop areas of work that might not have been done before 

• Excellent IT skills

• Willing to work occasional out of hours and weekends as required

• Understanding of CALM, why people choose to support us

• Act as a positive ambassador for CALM, working in line with our ethos, policies and branding 

Experience

Essential

• Experience in event delivery (preferably from within the third sector)

• Experience in a fundraising role 

• Experience in a customer or supporter facing role, interacting with customers/supporters on a day to day basis

Desirable

• Experience working with a CRM database (preferably Salesforce)

• Experience working with fundraising platforms, such as Just Giving and Enthuse 

• Experience of using email marketing tools and managing email campaigns

• Experience of using G-suite

Why work for us?

Reports to: ​Challenge Events Manager 

Contract: Permanent 

Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight

Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm. The right candidate will be willing to work occasional out of hours and weekends as required.

Salary: £30,000 - £33,000 per annum

A work environment that values creativity, personal growth and collaboration.

The closing date for applications is Sunday 28th September 2025.

About us:

We're the Campaign Against Living Miserably (CALM) - a suicide prevention charity fighting to reduce the devastating impact of suicide in the UK.

We run a life-saving helpline for anyone affected by suicide or suicidal thoughts, and our website has loads of tools and resources packed with practical advice.

We also run vital campaigns to increase awareness, smash stereotypes, and change the culture around mental health and suicide.

Job description

THE ROLE

COMMUNITY ENGAGEMENT WORKER (WEST MIDLANDS) Benchmarked Salary: £18,600 - £19,200 FTE £31-2k Hours/FTE: 0.6 FTE

Department: Safeguarding on Transport UK Team

Location: Birmingham (West Midlands) area with travel to support other project areas when required

Responsible to: Programme Manager: Safeguarding Partnerships Community engagement work –

Work as part of a dynamic team delivering the Safeguarding on Transport (ST) project, in partnership with British Transport Police (BTP). You will be responsible for developing our community engagement work in the West Midlands, as well as supporting the wider UK work. This work consists of developing the Safeguarding Action Groups (SAG) and also encouraging members of the local rail industry to engage with our training and become part of the safety net for vulnerable young people on the rail network. The role will require working closely with British Transport Police, station staff and employees as well as local services in the area.

STILL INTERESTED? HOW TO APPLY...

To apply for this position, please visit our website

Please note that Railway Children will only accept applications made using this application form and will not accept CVs, academic certificates or covering letters.

Closing date: Monday 29th September 2025 at midnight 

Candidates will be assessed on application and may be contacted before the closing date. At Railway Children, we are committed to the safeguarding and protection of all those who come into contact with us in our work. We follow a range of procedures to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us.

This post is subject to a range of background and reference checks including criminal records check.

Due to the number of applications often received, only those to be invited for interview will be informed of the outcome of their application. Applicants who have not heard within two weeks of the closing date should assume they have been unsuccessful. THANK YOU

Lead change. Tackle poverty. Build community.

East Durham Trust is looking for a visionary and dynamic Chief Executive Officer to lead our organisation into the next chapter.

We are the flagship voluntary and community sector organisation for East Durham – one of the UK’s most disadvantaged communities – and we exist to fight poverty, support vulnerable people, and empower local residents to thrive.

In 2025, our work spans:

• Crisis Support Services – providing emergency food and energy support and tackling the root causes of poverty.
• Information, Advice, and Guidance Services – including community-based advice support and the East Durham Debt centre working in collaborative community and VCSE partnerships
• Community Energy Initiatives – including PowerED (Power East Durham), Horden Heat and Energising East Durham, a 5-year programme driving forward local renewable energy solutions and fuel poverty reduction.
• No More Nowt – an Arts Council England funded programme bringing cultural opportunities to local people.
• Volunteering and Social Action Programmes – engaging and supporting a network of volunteers to strengthen local communities. Including a range of community-based services and opportunities.
• Community House – providing managed workspace, community hub facilities, and hosting co-located partner organisations.
• Other targeted projects funded by national, regional, and local funders.

About the role

As CEO, you’ll provide strategic leadership and vision, ensuring the Trust remains financially sustainable, digitally equipped, and impactful in addressing the challenges our communities face.

You will:

• Inspire and lead our staff and volunteers.
• Drive forward income generation and financial stability (we use Xero).
• Oversee effective service delivery, using digital referral systems and our Charity Log CRM to measure and grow impact.
• Represent East Durham Trust with funders, policymakers, partners, and the media.
• Lead innovation and ensure our work remains rooted in the needs of local people.

About you

We’re looking for a leader who combines passion with professionalism. You’ll bring:

• Senior leadership experience in the voluntary, community or social sector.
• A track record in securing funding and leading organisational growth.
• Strong financial management skills, with experience of digital systems.
• Outstanding communication and partnership-building skills.
• A deep commitment to tackling poverty and inequality.

Why join us?

This is a unique opportunity to lead a respected community anchor organisation with a national profile and a local heart. You’ll be part of shaping solutions to the cost-of-living crisis, fuel poverty, and social disadvantage – while ensuring local people have a strong voice and real opportunities.

Apply now and help us power change in East Durham.

For an informal discussion about the role, please contact Chair of Trustees

Closing Date: 6th October 2025

Interviews Week Commencing: 13th October 2025

Head of Programmes

Job reference - REQ004474

£66,186 a year

London, E15 2GW and working from home.

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

We are looking for a strategic and collaborative Head of Programmes to lead the delivery of our strategy, An Equal Future.

You will lead a team of programme managers, foster a positive and inclusive culture, and represent Scope externally to share our progress and achievements.

Permanent, Full time (35 hours a week)

Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW and working from home.

The role

In this role, you will guide three key programmes that support Scope and our colleagues to make the biggest impact for disabled people. You will work closely with senior colleagues, champion agile ways of working, and support teams across Scope to understand and grow their impact.

You will:

· Lead the delivery of three major programmes, making sure they stay on track and deliver real impact.

· Champion agile and flexible ways of working, using testing and learning to drive improvement.

· Support and guide teams across Scope to understand how their work contributes to An Equal Future.

· Oversee progress against Scope’s strategy, reviewing impact and advising on where changes are needed.

· Report to the Executive Leadership Team, Board of Trustees, and external stakeholders on our progress.

· Build strong partnerships with funders and external organisations.

· Lead and develop your team so they can do their best work.

· Represent Scope at external meetings and events, promoting our strategy and achievements.

For more information about the role’s responsibilities and the skills and experience required, please visit our website.

About you

We are looking for someone who can combine leadership, strategy, and people skills to deliver impact.

You will have:

· Experience leading and managing organisational strategy or large programmes.

· A strong understanding of measuring impact, performance indicators, and reporting.

· Knowledge of agile working and experience using it in practice.

· Strong leadership and people management skills.

· Experience building positive, high-performing teams.

· Excellent communication skills, with the ability to explain complex ideas clearly.

· An understanding of the Social Model of Disability and why it is central to change.

It would be great (but not essential) if you also have:

· Experience influencing people across teams and bringing them together to achieve shared goals.

· Knowledge of the charity sector and its context.

· Awareness of how AI is being used in workplaces and society.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

If you require adjustments through your journey with us, please contact us via our website.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus bank holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

How to apply

Please visit our website via the link.

Closing date for applications: 12.10.2025.

A basic DBS check will be required for the successful candidate.

We welcome applications from people with lived experience of disability and from all backgrounds.

Elders Voice is a charity supporting older people in the London Borough of Brent. Our mission is to enable older people to live safely and independently in the homes of their choosing and lead happier and healthier lives. We do this by providing a variety of services and activities, including a Handyperson Service and a Day Centre.

The Handyperson Service is our flagship service; it’s been in existence for 35 years and is highly valued by the older people who use it. The service aims to prevent accidents in the home and enable older people to live safely by carrying out basic repairs and improvements, and the installation of small equipment such as grab rails, which support mobility. Jobs include things like changing lightbulbs, hanging curtains and putting up shelves. Our handy team have decades of experience between them, and an exceptional reputation in the borough.

We are looking for a Handyperson Service Coordinator to oversee the Handyperson Service and be responsible for all aspects of facilities management at our premises in Kensal Green.

Role: Handyperson Service Coordinator

Salary: £18,000 per annum (FTE £30,000) 

Hours: 21 hours per week

Responsible to: Chief Executive Officer

Based at: Elders Voice offices in Kensal Green

Overview of role:

Handyperson Service

• Undertake all administrative tasks relating to the effective and efficient running of the Handyperson Service with meticulous attention to detail and record keeping.
• Coordinate the handy team and provide supervision and support.
• Promote service within borough and maintain relationships with Brent Adult Social Care, healthcare bodies and other statutory & voluntary sector organisations.
• Work with CEO in developing and expanding service.

Facilities Management

• Oversee all contracts related to Health & Safety and building maintenance.
• Carry out inspection of premises and flag areas requiring maintenance and repair.
• Ensure premises meets government regulations, health & safety standards and energy efficiency requirements.

If you are passionate about working with older people and local communities, this could be your chance to join a team that's helping make ageing a wonderful and worthwhile journey. The ideal candidate will be self-motivated, a great multi-tasker and thrive at delivering first class services. This is an opportunity for you to put your stamp on a service and potentially develop it into something bigger! To find out more about the role and what it entails, please read the full job description and person specification.

Please apply by submitting your CV and a covering letter explaining why you are suitable for the role and how your previous experience is relevant to the person specification. We are not able to sponsor candidates for visas, so this role is not suitable for those who require sponsorship. Deadline: Friday 26th September. 

Interviews will be held on a rolling basis, so we advise you apply as soon as possible. We may close applications early, if we find a suitable candidate.

POST

Manager (NUMbrella Lane)

RESPONSIBLE TO

Chief Executive Officer 

RESPONSIBLE FOR

Management and oversight of all programming at NUMbrella Lane, with line management responsibility for the Scotland-based team.

SALARY & HOURS OF WORK

Full Time – 4 days a week (30 hours)

Salary: Gross £35,000 pro rata £28,000

Term - Permanent 

Annual Leave Entitlement - 31 days including public and bank holidays Pro Rata

Pension: Workplace pension contributions of 5% per month will be paid by NUM

LOCATION OF THE POST HOLDER 

The post holder will be required to work from our drop-in space and office in Central Glasgow and will have flexibility to work from home. There may be occasional travel throughout Scotland and the UK as part of the role, including to NUM’s main offices in Manchester. All equipment required for remote working will be provided and costs for travel outside of normal working spaces will be reimbursed by NUM.

ROLE SUMMARY

We are looking for an outstanding organiser and communicator to manage NUMbrella Lane (NBL) in Glasgow.  NUMbrella Lane has been operating since 2022 after NUM took over aspects of the programming from the charity that ran Umbrella Lane. Since then, the project has evolved to provide in-person health and wellbeing support to Scotland-based sex workers and host events and outings within the community with a focus on community connectivity, reducing isolation and addressed root causes of interpersonal and intersectional violence. NBL is one of few sex worker-led services in the region and we seek innovative leadership that will execute our framework for change, build on partnerships, increase financial resources, and improve the service to the quality requested by communities of sex workers who live in or tour Scotland. 

The post holder is a key point of contact who will further develop health testing services and other material support with, by and for sex workers. The NBL manager will co-design service delivery plans based on the needs of the community and NUM’s larger strategic vision; support the work of the Victim Support Case Worker based at NUMbrella Lane, the Mental Health Support Service Coordinator, and a new post, the Vocational Support Worker. The manager will be required to ensure the delivery of regular drop-in sessions, outings and events, and digital services in consultation with sex workers in Scotland and collaborate with the Manager of Support Services to support Victim and Vocational case work services to Glaswegians. 

To be successful in this role, you should have at least 2 years’ experience as a manager in a position of public trust or in other leadership roles, have an excellent track record in program management and community development. Experience in or knowledge of adult industries is highly desirable. We value lived experience and welcome applicants with insight into the sector, but we do not require applicants to disclose personal histories. Experience with charity sector fund development and community development among marginalised communities are an asset. 

The NBL manager must be knowledgeable about sex workers’ lived experiences, the socio-legal and political contexts within which sex workers and NUM are situated, and the ability to navigate a difficult terrain towards improving the systems, structures and services that influence the health and wellbeing of sex workers in Scotland in service to our mandate to 'end all forms of violence against sex workers' and eliminate the conditions that lead to poverty and survival sex work.

ABOUT NUM

National Ugly Mugs (NUM) is a UK-wide charity providing victim/survivor support and violence prevention services to sex workers, to ensure greater access to justice and protection. We serve sex workers of all genders, backgrounds and modes of work. We offer a digital tools reporting and alerting mechanism to warn sex workers about dangerous individuals who may target them; online screening tools; and individualised support for those who experience harm from a specialist team of Independent Sexual Violence Advisors (ISVA) and other experts. Some of this victim support work is done within formal partnerships with sister organisation. We run a wellbeing drop-in service in Glasgow and other in-person services and events in Manchester and London. We have developed Vocational Support Services for those exploring careers both in and outside of sex industries and we run a Racial Justice project that visibilises the lived experiences of harm among racialised sex workers towards systems change. We are currently enhancing services for sex workers who are 18-25 years of age and those under 30. 

NUM values those with lived experience in sex industries and work with them to shape services and responses, conduct research, develop education packages, and participate in policy advocacy to change the conditions that lead to survival sex work, gain rights and recognition, and improve the safety of UK-based sex workers. 

NUM is run by our CEO and governance is provided by a board of Trustees.

QUALIFICATIONS AND EXPERIENCE 

• At least 2 years' work experience as a manager or coordinator leading implementation of projects and services to marginalised populations with experience being responsible for environments and services.

• Proven people management skills, including line management, supervision and coaching of staff and volunteers

• Experience in project and partnership development, budgeting and fundraising. 

• Monitoring and evaluation skills, including data collection and reporting to funders.

• Excellent organisational and interpersonal skills, and the ability to problem-solve and be proactive, within busy and challenging work environments.

• A deep understanding of marginalisation and the health, safety and rights issues confronting sex workers in Scotland, as it relates to programming priorities, advocacy and partnerships. 

• High quality administrative skills and experience working with digital programs to document activities, deliver tasks on time and on budget. Specifically, proficiency with CRM systems, applications and digital platforms and services, particularly Google Workplace, the Microsoft Office Suite, as well as Slack, Trello, and other project management programs and tools.

If you are passionate about NUM’s mission to ‘end all forms of violence against sex workers’ by providing high quality health and wellbeing services to sex workers in Scotland, and you would like to be part of leading change within a passionate work environment, we would love for you to join our team.

Job Title: Policy and Impact Officer

Location: Home working with some travel 

Contract Type: Permanent

Hours: 35 hours per week

Salary: £24,000pa 

DBS/PVG: Not required

Job Family: 3

Line Manager: Head of Policy and Impact

Closing Date:  30th September 2025 We reserve the right to close this vacancy early if we receive sufficient applications

Start Date: asap

Interview Dates: 23 October 2025

We reserve the right to close this vacancy early if we receive sufficient applications

Who we are

At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.

What we do

We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. 

How we do this

We support people to share their time and skills to help others and tackle big challenges in their communities.

• We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.

• We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.

• We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.

• We connect businesses with communities, creating meaningful employee volunteering projects.

• We show the impact of volunteering and social action, proving how it changes lives for the better.

Our promise to volunteers

We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.

Role Purpose

The Policy and Impact Team sits at the heart of Volunteering Matters. We play a vital role in demonstrating the impact of our work connecting data, qualitative insight, and lived experience to the policy agendas shaping communities across the UK. Through storytelling, analysis, and evidence, we make sure volunteering is recognised as a driving force for social change.

We are a small, hands-on team. You will be involved in every aspect of our work from desk-based research and writing briefings to organising external meetings and working directly in communities alongside our volunteers. This variety allows you to connect national policy with local realities and help volunteers share their voices where it matters most.

 You will help bring our five-year strategy to life by linking project outcomes to broader societal developments and showcasing the impact of volunteers and communities.

Key Duties Responsibilities

· Support the Head of Policy and Impact to coordinate Volunteering Matters’ policy and public affairs work.

· Support people involved with our volunteering projects to engage with local politicians, e.g. by organising visits to projects or meetings with volunteers. 

· Monitor and respond to opportunities (e.g. relevant government consultations, All-Party Parliamentary Group inquiries or Select Committee inquiries) that are relevant to Volunteering Matters’ priorities.

· Support mapping and research exercises to inform our policy positioning. Writing summary reports as needed.

· Collaborate with the National Volunteer Engagement Manager to support the inclusion of volunteer and community voices in our policy and public affairs work.

· Assist with collecting impact and activity data from across the charity and work with the Data Analyst to undertake analysis.

· Support with routine collection of quarterly data from projects - ensuring responses are timely and accurate, providing guidance to project managers as needed.

· Work with project staff to help create impactful and engaging reports.

· Represent Volunteering Matters at charity and volunteering policy-related groups. 

 Essential Skills

· Understanding of UK political systems and policy-making processes across national, devolved, and local levels.

· Understanding of policy, public affairs, or influencing, ideally within the voluntary or community sector.

· Confident communicator, able to engage with policymakers, sector partners, and community representatives.

· Familiarity with both qualitative and quantitative data analysis to inform narrative reporting and strategic insight.

· Excellent writing skills, with the ability to craft clear, persuasive documents based on data and lived experience.

· Alignment with Volunteering Matters’ values and a commitment to amplifying community voice.

· Must adhere to the organisation’s Code of Conduct and uphold its values at all times.

· Proficient in Microsoft 365, particularly Outlook, Teams, Word, and Excel, with the ability to manage email communications and collaborate digitally.

· Able to work effectively both independently and as part of a team, managing time and priorities in a busy environment.

· For remote roles, candidates must be self-starters who can work with minimal supervision, stay organised, and remain motivated to meet deadlines and deliver quality outcomes.

· Attention to detail and a proactive approach to problem-solving and information sharing.

Experience Required

No specific experience is required.

Qualifications

Relevant skills and values alignment is more important for this role than specific qualifications.

Our Values & Way of Working

In all that we do we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

Disability Confident & Reasonable Adjustments

We guarantee to interview anyone with a disability whose application meets the essential criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Policy on AI-Generated Applications 

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. 

To Apply

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.

Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement. 

If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. Whether you're a candidate looking for more information or with an HR query, please don’t hesitate to get in touch.

We’re looking for a proactive and well-organised individual to support the core operations of our dynamic charity. Working closely with the Creekside Manager and wider team - including staff, volunteers and trustees - you’ll ensure our administrative, financial, and project work runs smoothly and efficiently.

This varied role offers the chance to get involved in exciting and nuanced tasks and projects, where your attention to detail, problem-solving skills and clear communication will really shine. As the first point of contact for internal and external stakeholders, you’ll play a key role in keeping everything connected and on track.

You’ll be pivotal to the sustainable growth of Creekside, with opportunities to contribute across all areas of our work - from nature conservation and lifelong learning to community engagement. If you’re passionate about urban wildlife and want to help others connect with it, we’d love to hear from you!

This is a part time role (15-18 hours per week) and flexible working arrangements will be considered and discussed at interview. There may be some evening and weekend commitments for which TOIL is given.

Full Time Salary: £28,500 per annum, pro rata. Other benefits include 22 days annual leave in addition to bank holidays and a Christmas closure period, and 3% employer pension contribution.