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The National Lottery Community Fund is looking for a proactive and detail-driven Facilities Officer to join our dynamic Workplace Facilities team. Based in our Birmingham office, this role offers the chance to make a real impact, not just locally, but across our network of 10 offices throughout the UK. You’ll be part of a collaborative team of seven, spread across London, Birmingham, and Newcastle, working together to ensure our spaces are safe, efficient, and welcoming. While your home base will be Birmingham, you’ll also have the opportunity to support and occasionally visit other offices. If you enjoy a varied role combining health and safety compliance, building management, environmental support and hands-on facilities support, this could be the perfect fit for you.
Key Responsibilities
- Supporting Health and Safety: Collaborate with the Health and Safety team to ensure a safe working environment for all colleagues—whether in the office, out in the community, or working from home.
- Data Management and Reporting: Collect and analyse health and safety data, identify trends, and provide insightful reports to the Facilities Manager to support continuous improvement.
- Intranet Content Management: Maintain and update the Workplace Facilities and Health & Safety intranet pages to ensure content is accurate, accessible, and relevant.
- Property Issue Resolution: Act as a point of contact for property-related concerns, liaising proactively with building managers and contractors to resolve issues efficiently.
- Sustainability Support: Assist in advancing the Fund’s commitment to achieving net zero by working closely with the Facilities Manager and Environmental officer.
- Office Environment and Support: Help ensure the Birmingham office remains a welcoming and well-maintained space by monitoring stock levels and supporting the Facilities Assistant with meeting room setups and requests.
The ideal candidate will bring passion, commitment, and enthusiasm to delivering high-quality facilities support. Strong verbal and written communication skills are essential, along with the confidence to identify and suggest improvements across both facilities operations and health and safety practices.
Previous experience in a facilities role, particularly supporting a hybrid workforce of around 800 staff, would be highly beneficial.
There will be a requirement to be in the Birmingham office at least twice a week.
Interview Details:
- Date: 29th and 30th July 2026
- Format: In Person
- Location: Birmingham
For an informal discussion about the role, please contact the recruitment team
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential criteria
- Excellent organisational and problem-solving skills and ability to manage and prioritise a diverse workload.
- NEBOSH or IOSH qualified
- Ability to analyse data and produce clear and concise reports
- Ability to work as a key team player, comfortable with liaising with numerous people across different departments internally.
- Excellent communication skills both verbally and written.
Desirable criteria
- Knowledge of using and creating PowerBi dashboards to analyse data
- Positive attitude to continuous improvement and the changes required to make it happen.
- Ability to confidently engage with building managers and contractors in relation to both Facilities and environmental matters.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
Non Charity Employer
501 - 1000
It starts with community.
The client requests no contact from agencies or media sales.
Thank you!
As one of our two Lead event stewards you will be responsible for our team of paid, casual Cathedral Stewards. The Cathedral Stewards are an essential part of our life at the Cathedral – making possible the busy and engaging programme of services and events that we hold. You will organise the duty rota for the paid Cathedral Stewards, lead the Cathedral Stewards on the Cathedral floor during events and special services and take a lead on the recruitment, training and development of the stewards in collaboration with the EA to the COO.
You will work closely with the Head of Engagement, the Engagement Coordinator and the Head of Events – assisting them with their delivery of events. You will also be a key member of the Health, Safety and Security Committee at the Cathedral. At its core, this is a role which offers the Lead Event Stewards the chance to be at the forefront of our relationship with our visitors and play a key part in the success of our special services, large-scale commercial and Engagement events.
If you have:
- Significant experience of event stewarding
- A keen awareness of health, safety, and security challenges for large public sites
- Experience of line managing volunteers or paid casual staff
And are:
- Customer focused, passionate about excellent engagement with excellent interpersonal skills
- Pragmatic and solution-oriented
- A strong communicator, with an understanding of and enthusiasm for the Cathedral’s overall vision and values, and sympathy with the Christian faith.
Then we would love to hear from you.
Main Duties and Responsibilities
- Organise monthly rotas for the Cathedral Event Stewards to ensure all events are adequately and appropriately staffed;
- Working alongside the HR team, develop and maintain a training programme for Cathedral stewards
- Work alongside the Head of Engagement and the Engagement Coordinator to take part actively in planning, set-up and delivery of Engagement events such as talks, theatre, music, comedy nights and art installations;
- Undertake stewarding shifts for special services, large scale commercial events and Engagement events;
- Work alongside the team to undertake Risk Assessments and Method Statements for special and Engagement events;
- Assist the Audience Development Coordinator in collecting feedback from Engagement events
- Demonstrate outstanding customer service at all times;
- Attend the fortnightly Health, Safety and Security Committee: help to develop and implement new initiatives and responses to legislation and other guidelines, and assist with developing ways of working and steward handbooks;
- Attend various internal meetings including the weekly diary meeting, project and event planning meetings, all-staff meetings and the Health, Safety and Security Committee meeting.
- Ensure we are compliant with meeting our duty of care to members of the public.
- Compile steward timesheets and submit to the Finance Department for payroll
Closing date: 11.59pm on Sunday, July 12th
Interviews are planned for Monday, July 20th
Introduction to the Cathedral
Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.
The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 290,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.
Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.
Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement ‘Promoting a Safer Church (2017)’; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Southern Hospice Group, every purchase, donation and volunteer hour helps fund compassionate hospice care for local people and their families. We're transforming our retail operation and are looking for two exceptional Retail Development Managers to join our new leadership team.
Reporting to our Associate Director of Retail, you'll lead a portfolio of charity shops across either East or West Sussex, driving commercial performance, developing talented teams and helping shape the future of one of the South Coast's largest hospice retail operations.
This is an opportunity to join us at an exciting time of change and play a key role in delivering sustainable income growth that makes a real difference.
About the role:
You'll work closely with our Store Managers to:
· Drive sales, Gift Aid and donation growth across your area.
· Coach and develop high-performing retail teams.
· Use data and commercial insight to improve performance.
· Drive transformation, lead change and embed a positive culture
· Build strong local partnerships that increase community engagement.
· Deliver outstanding customer and volunteer experiences.
· Leading internal collaboration.
· Ensure consistently high operational and compliance standards.
About you:
You'll be an experienced multi-site retail leader who enjoys developing people and improving performance.
You'll bring:
· Experience leading multiple retail sites.
· A strong commercial mindset with a track record of delivering results.
· Excellent coaching and leadership skills.
· Confidence using KPIs and data to drive performance.
· Experience with identifying and adapting to challenges i.e. problem solving.
· A collaborative approach and passion for continuous improvement.
· A valid UK driving license and use of own car due to location of role
Experience in charity retail is welcome, but we're equally interested in talented leaders from the wider retail sector.
The client requests no contact from agencies or media sales.