Property manager volunteer roles in south harrow, greater london

Vice Chair
Location: London (Hybrid)
Remuneration: This is an unremunerated role. However, expenses such as childcare, care for other dependants, and travel will be covered to support attendance at board meetings.

Our client is a registered Charity Incorporated Organisation that aims to support and invest in young people (predominantly 18-25 years old) through their adolescent years which can be difficult because of both personal circumstances and the injustices in society. They fund work nationally, as well as having a specific focus on several counties in the South East of England. The grants they make total c. £3 million per year.

The Trust has evolved a lot over the years and is very much values driven around their mission “to bring lasting change to the lives of young people; investing in them as powerful forces for change and acting upon their right to be heard in pursuit of a fair and just society.” They really want to be a foundation that listens well and gives young people power to change and improve society whilst staying responsible, trusting and progressive. They do this primarily by providing grants to organisations working with young people, influencing youth policy alongside them and investing directly in young changemakers.

Our client is looking for a new Vice Chair to join their inclusive, inspiring and professional Board. The Vice Chair will provide support to the current Chair and additional leadership to the Board. You will bring experience of working with young people or within/around youth led organisations. This individual will be able to be an effective ambassador and will bring an understanding of boards and charity governance, ideally though a previous board role or experience in an aligned role. The Trust provides training and ongoing support, and they looking for someone committed both to the role and to continuous learning.

Most importantly, this individual will be motivated to live the Trust’s values and share their vision of a world where all young people have hope, access to the support they need, a stake in society and influence over their futures. They are committed to centering the voices of those thet seek to serve. The board and staff team have relevant lived and learnt experiences to help us fulfil the Trust’s mission. They listen to the communities they seek to serve both directly and broadly to have as accurate of an understanding as possible about the issues that those they’re here to serve are facing. Our client encourages applications from younger candidates and for those who may not have previously held a Chair or Vice Chair role.

For further details about this exciting opportunity, please refer to the full appointment brief attached below. To apply, please click ‘Redirect to Recruiter’

Deadline for applications: 18th May
Interviews with client: w/c 26th May or 2nd June

What is involved 

This is considered a full-time volunteer role. The brood will live with you from approximately 14-18 months of age until retirement.

• With guidance support and advice from our breeding team maintain the broods health and welfare, including maintaining a good weight and fitness level along with basic training and general obedience. 

• Be available for and attend training sessions within the working week that will involve:

• home visits 

• virtual online training

• one-to-ones 

• Be available to take the brood for essential veterinary visits as required. 

• The brood will have approximately two seasons per year and will stay at home during her season. Advice on management or any veterinary visits required during the season, will be given by our breeding team. 

• The brood will have one litter per year from the age of two, up to a maximum of four litters. Each litter will be born within the home and the puppies will remain with the brood until they are approximately eight weeks old and ready to go to their puppy parents (plenty of opportunities for puppy cuddles). Full support, guidance and training will be provided by our breeding team throughout the broods’ mating season, pregnancy, whelping and litter. Equipment for the litter is provided. 

• Whilst the brood has a litter – we ask that pet dogs have restricted exercise (full information and guidance is given by the breeding team). This measure is to minimise the risk of infection to the litter. 

• The dog breeding volunteer will have updates throughout each litters training.

What we require from you 

• The primary dog breeding volunteer must be 18 years or over 

• Have a dog friendly secure garden

• Be at home for most of the day and ideally live within one hour of LE12 9SR 

• Though desirable, prior dog ownership is not required 

• If you are a dog owner, you cannot have an entire male dog. Maximum of three pet dogs which will be assessed on a case-by-case basis considering the size of pet dogs, along with available space within in the property. Any pet dogs will be assessed as part of the home assessment.

• Time and stamina to provide the brood with a minimum of one hour's exercise per day (this can be completed in one or multiple walks). 

• Time to provide training sessions to maintain basic obedience. 

• Access to own transport to travel the brood on essential journeys such as veterinary appointments and pre-mating tests as required. 

• Have time and stamina to devote to the brood and her litter. The brood cannot be routinely left for more than four hours in a day. 

• Have space within the home for the brood and her litter. 

Support and Training 

• Induction process which includes submitting of application, telephone interview, home visit, training and handling sessions. 

• Each volunteer is allocated a member of the Canine Partners breeding team as their first point of contact. 

• Receive regular training, resources and other important information via your trainer; this may be in the format of physical copies, digital or in person. 

• All equipment for the litter is provided. 

• Our breeding team will offer continued support throughout the pregnancy and litter. 

• Payment of expenditure such as mileage to and from a pre-mating test 

• Invitation to join Official Canine Partners Community Facebook Group 

HOPE not hate Charitable Trust’s vision is a world without hate and we achieve this by supporting initiatives challenging far-right hate and building hopeful alternatives for communities. We are a fundraising and grant making Trust.

We are keen to hear from candidates who share our passion and vision; who can reflect the diversity of the communities we work with; and who can apply their skills and expertise to help us reach our goals.

About us

HOPE not hate Charitable Trust, which was formerly known as Searchlight Educational Trust, was created in 1992 and over the years has raised over £20m to pursue its mission. In 2022, it changed its remit from being a conventional Charity, employing staff and running programmes, to become a fundraising and grant making Trust. HnHCT primarily supports the work of HOPE not hate Ltd, but it can also make grants to other organisations which meets our charitable objectives.

The Trustees meet four times a year to review the fundraising targets and ensure the grant made to HOPE not hate Ltd is being spent effectively and within our charitable objectives. One of these meetings is a joint away day with the Directors of HOPE not hate Limited, where the two bodies and the Senior Leadership Team of HnH Ltd discuss the state of hate in the UK and priorities for the forthcoming year.

If you’re passionate about challenging the far right and building hope in communities, and would like to use your expertise to help us do both, we would welcome you to apply to become a Trustee.

Trustee role description

The role of a Trustee is to ensure that HOPE not hate Charitable Trust delivers on our mission, vision and values.

Duties:

· Ensuring that the organisation pursues its stated objects (purposes), as defined in its governing document, by developing and agreeing a long-term strategy

· Ensuring that the organisation complies with its governing document (i.e. its memorandum and articles of association), charity law, company law and any other relevant legislation or regulations

· Ensuring that the organisation applies its resources exclusively in pursuance of its charitable objects (i.e. the charity must not spend money on activities that are not included in its own objects, however worthwhile or charitable those activities are) for the benefit of the public

· Ensuring that the organisation defines its goals and evaluates performance against agreed targets

· Safeguarding the good name and values of the organisation

· Ensuring the effective and efficient administration of the organisation, including having appropriate policies and procedures in place

· Ensuring the financial stability of the organisation

· Protecting and managing the property of the charity and ensuring the proper investment of the charity’s funds

· Following proper and formal arrangements for the appointment, supervision, support, appraisal and remuneration of the chief executive

In addition to the above statutory duties, each trustee should use any specific skills, knowledge or experience they have to help the board of trustees reach sound decisions. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, or other issues in which the trustee has special expertise.

Person specification

· A commitment to the organisation

· A willingness to devote the necessary time and effort

· Strategic vision

· Good, independent judgement

· An ability to think creatively

· A willingness to speak their mind

· An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship

· An ability to work effectively as a member of a team

Roles we are seeking to fill

As well as being passionate about our cause and committed to our mission and values, at this time, we are particularly interested in hearing from candidates who can bring one or more of the following:

· Financial management skills to the board, helping to guide and support the charity’s operational finances.

· Experience in fundraising and networking

· Charity leadership including governance

· Experience in and/or and understanding of the communities susceptible to far right hate 

It is not essential to have sat on a board before. In fact, we actively encourage those who are passionate about our work and will bring new perspectives.

We welcome applicants from all communities, backgrounds and geographies in order that we reflect the diverse nature of the people we serve and who support us.

If you are interested in discussing the role further, please get in touch and we’ll arrange an informal chat with a member of our team to find out more.

The Role of an HNHCT Trustee

This is a voluntary role requiring attendance at four board meetings and one in-person away day per year.

While meetings are currently virtual, we hope that in the future we will be able to meet in person at least twice a year in London.

Lay Trustee
Remote based
Approximately 4 to 6 board meetings per year in London
Voluntary, with expenses 

We’re looking for a leader with vision and a passion for the work of the College. We expect that our Trustees play a very important role at the Royal College of Emergency Medicine (RCEM). 

Decisions made by the Board of Trustees will help set the direction of our charity, play essential role in decision-making and have a major influence on the success of our work. Becoming a trustee is a fantastic way to make a difference for our organisation and our vital work in local communities. 

Trustees are responsible for the overall governance and strategic direction for RCEM and for developing the organisation’s aims, objectives and goals in accordance with governing documents as well as financial, legal and regulatory guidelines. You can find out more about the roles and responsibilities of Trustees on the gov uk website guide called: The Essential Trustee. You can also see more information on our website.

Applications will be by CV and covering letter, via the application button.

Closing date: Midnight on 12 May 2025.
Interview dates: Expected to be held in first week of July 2025.

Are you willing to give your time and expertise to support those in food poverty in N22 and surrounding areas?

Bounds Green Food Bank has been in existence since 2020, operating as an independent charity since September 2023.  Our Board of 5 Trustees seek to recruit additional people to add to our team.

We are particularly interested in people who have skills in the areas of fundraising, communication and organisational development – however, we also welcome applications from those with a genuine interest and the ability to contribute to our strategy and future direction.

Hours: 1-3 hours a week, to find around your schedule. Includes 2-hour monthly meetings (online).

Location: Remote with occasional meetings in N22, London.

About Bounds Green Food Bank: 

Open since June 2020, we serve over 1,500 children and adults in the community. We are committed to improving lives by providing food and essential household items to build a healthy, hunger-free tomorrow. We strive to promote social inclusion by supporting people who find themselves in a crisis situation where they need assistance to feed themselves and their families.

The role: 

• As trustees, you must:

1. always act in the best interests of the charity – you must not let your personal interests, views or prejudices affect your conduct as a trustee.

2. act reasonably and responsibly in all matters relating to the charity – act with as much care as if you were dealing with your own affairs, taking advice if you need it.

3. only use the charity’s income and property for the purposes set out in its governing document.

4. make decisions in line with good practice and the rules set by the charity’s governing document.

Person specification: 

• Understand and support the purpose of BGFB as a community led organisation whose primary aim is to prevent/relieve poverty.

• Either have lived experience, or understand the reasons for food poverty and why BGFB is an important asset to our community. 

• Can work collaboratively with others in a team, using their skills to make decisions in the best interests of BGFB, holding responsibility and accountability individually and jointly. 

• Can demonstrate awareness and understanding of the legal responsibilities of being a Trustee, and best practice in charity governance.

• Must be able to obtain a DBS, be able to attend required training and meetings (usually twice per month), and have not been disqualified to stand as a Trustee/Director.

Experience required: 

• We are particularly interested in people with expertise in fundraising and communication. However, we would also like to hear from anyone who has skills and experience they can use to help us achieve our strategic goals. The list below are possible areas but should not be considered as finite:

1. Community organising. 

2. Safeguarding/health and safety. 

3. Food distribution. 

4. Human resources/legal.

• Experience and knowledge of volunteer-led organisations would be helpful but is not essential.

Please get in touch if you have any questions/would like to find out more!

Safeguarding Lead Trustee
Location: London (Hybrid)
Remuneration: This is an unremunerated role. However, expenses such as childcare, care for other dependants, and travel will be covered to support attendance at board meetings.

Our client is a registered Charity Incorporated Organisation that aims to support and invest in young people (predominantly 18-25 years old) through their adolescent years which can be difficult because of both personal circumstances and the injustices in society. They fund work nationally, as well as having a specific focus on several counties in the South East of England. The grants they make total c. £3 million per year.

The Trust has evolved a lot over the years and is very much values driven around their mission “to bring lasting change to the lives of young people; investing in them as powerful forces for change and acting upon their right to be heard in pursuit of a fair and just society.” They really want to be a foundation that listens well and gives young people power to change and improve society whilst staying responsible, trusting and progressive. They do this primarily by providing grants to organisations working with young people, influencing youth policy alongside them and investing directly in young changemakers.

The Trust is looking for a new Safeguarding Lead Trustee to join their inclusive, inspiring and professional Board. You will be the champion for safeguarding throughout the organisation and Board and will bring excellent experience around safeguarding young people, with support from the Safeguarding Committee. Our client encourages applications from younger candidates for those who feel they have similar and relevant experience even though this may be your first time board/trustee role.

Most importantly, this individual will be motivated to live the Trust’s values and share their vision of a world where all young people have hope, access to the support they need, a stake in society and influence over their futures. Our client are committed to centering the voices of those they seek to serve. Their board and staff team have relevant lived and learnt experiences to help us fulfil their mission. They listen to the communities they seek to serve both directly and broadly to have as accurate of an understanding as possible about the issues that those they’re here to serve are facing.

For further details about this exciting opportunity, please refer to the full appointment brief attached below. To apply, please click ‘Redirect to Recruiter’.

Deadline for applications: 18th May
Interviews with client: w/c 26th May or 2nd June

Our ambition is to continue to develop outstanding services that meet the needs of our community; if you want to be part of our future, we would love to meet you to discuss this further.

Becoming a trustee for Home-Start Southwark (HSS) is an exciting and fulfilling role. The role of a trustee is to ensure that HSS fulfils its duty to its beneficiaries through contributing to the strategic development, effective governance and financial management of the organisation. The board of trustees are both jointly and individually responsible for the overall governance and strategic direction of HSS, its financial health, the integrity of its activities and developing the organisation’s aims, objectives and goals.

We are particularly interested in receiving applications from people with the following skillsets:

• HR
• Legal
• Finance, accountancy, bookkeeping
• Fundraising
• Media and communications

The HMSA is a small and dynamic charity that helps those living with hypermobility syndromes (and carers and families) to be independent and live well. We also provide education for professionals in social care, health, teaching and local authority employees. We have big plans to expand our offer to our members and professionals, as well as raise the profile of the charity and hypermobility syndromes.  We are seeking to appoint up to 2 new trustees.  Recognising that most people with these conditions present and are supported in primary care, we are particularly keen to recruit someone with a background in Primary Care to help us develop our plans. We are also interested to hear from anyone with experience of strengthening social media channels and comms, especially within a small charity setting.

 The Trustee role involves:

•  Preparing for and attending quarterly board meetings – 2 hours in the evening or a half day on a Saturday (half online/half in person if possible). The in person meetings are likely to be in central London.
• Providing support/guidance to the other Trustees, the CEO as well as staff/volunteer team. This may include small group working in between Board meetings.
• You may also be asked to participate in sub-committees as required.
• Developing and supporting our Clinical Advisory Group and/or Comms work
• Promoting the HMSA to primary care and other health and social care professionals or other relevant external audiences.

​In addition, there may-be other events such as volunteer/staff/member meetings or conferences that would be useful to have Trustee support

ICOM UK is seeking a Finance Lead trustee to help us deliver our new strategy to support UK museums working internationally and connect members to the global museum community. 

The trustee role will maintain strategic oversight of ICOM UK’s financial position and of the conduct of its financial affairs such that they provide well-grounded advice to the Board of Trustees.

The trustee role requires experience and skills in financial governance, planning and management, preferably in a charity and/or company, along with the ability to understand and communicate the impact of decisions on the organisation’s finances.

ICOM UK is the UK's only museum alliance with a dedicated international focus. As a professional organisation, we connect members based in the United Kingdom and the UK's overseas territories to the global museum community. Through participation in collaborative projects and with a lively events programme, ICOM UK actively contributes towards the international heritage agenda. Our bursary scheme is designed to help our members participate in international museum activity.

For more information about the role and how to apply, please read our Trustee Recruitment Pack.

https://uk.icom.museum/wp-content/uploads/2025/04/Trustee-Application-Pack-for-ICOM-UK-Board-2025-2-1.pdf

About us

Scouts helps young people step up, speak up and dream big.

We’re the UK’s largest youth movement, supporting over 450,000 young people aged 4-24 to gain skills for life.

Everyone’s welcome here: all genders, faiths (including no faith) and backgrounds, and we’re proud to be part of a global family of 57 million Scouts.

For nearly 120 years, Scouts has created opportunities for young people to have fun, embark on new adventures (especially in the outdoors), forge new friendships, and support their communities. They do this by taking part in an exciting programme with opportunities for everything from coding to kayaking, emergency aid and international travel.  We help them believe in themselves and find their place in the world. We help them find their future.

Our formula is simple: to offer affordable activities, usually weekly, for young people in safe, inclusive local spaces.  We prioritise opening new groups in disadvantaged areas where we know we can make the most difference to young people. Over the past decade we’ve open more than 1,300 new groups in the 30% most deprived part of the UK, including communities new to Scouts.

Scouts is highly trusted. In a 2024 survey of 2,000 GB adults, conducted by YouGov, 86% of all adults, and 93% of parents, say they trust Scouts. Everything we do is guided by our values of integrity, respect, care, belief and cooperation.

The Role

The role of the Independent Member is to provide the Finance Committee with knowledge and experience to making key decisions in respect to the organisation’s affairs, ensuring its financial viability and ensuring that proper financial records and procedures are maintained in accordance with the Association’s Bye-laws and in compliance of legal requirements.

Main Responsibilities 

• To assist the Finance Committee with the review and monitoring of The Scout Association (TSA)’s financial policies and making recommendations to the Board where appropriate.
• To assist the Finance Committee with recommending the annual budget and financial plan to the Board for TSA and its trading subsidiaries; reviewing performance against this and contributing to the development of the Association’s long term financial plan and strategy.
• To assist the Finance Committee with TSA’s investment policy and asset allocation; the review and recommendation of a rolling strategy for all property and land owned by TSA and to contribute to the development, operation and performance monitoring of all National Centres.
• To contribute to the development of TSA’s Fundraising strategy and monitor performance against this.
• To support the Finance Committee in monitoring financial and deliverable performance against TSA’s Digital and Digital Technology strategies.
• To assist the Finance Committee in recommending to the Board the appointment of external auditors and meeting with auditors to discuss audit plans, fees, and key findings from the audit.
• To contribute to the detailed review and approval of TSA’s statutory accounts.
• To consider decisions and recommendations that involve substantial expenditure outside of budget.
• To assist the Finance Committee in the monitoring of TSA’s insurance arrangements and the financial impacts of TSA’s Pension Schemes, Development Grants Board and other TSA funds and making recommendations to the Board where necessary.

The person

 Skills

• Communicate effectively with a wide range of audiences including, senior staff, volunteers, other Committee members, and others.
• Effectively contribute in meetings.
• Quickly assimilate a broad knowledge of Scouting’s purpose, policies, activities and structures.

Experience

• All round management experience with some element of either pensions/ investments/ insurance expertise.
• Experience of working in Finance, Financial qualifications (or working towards a qualification).
• An interest in charity finance, fundraising and pension schemes.
• Experience or knowledge of working or volunteering with charitable youth organisations.
• Looking ahead, there is the potential for the Finance Committee to evolve into a broader Audit and Risk Committee. While this role is currently focused on financial oversight, we would welcome applicants who bring additional experience or understanding of internal controls, risk management, and audit practices. 

Characteristics

• Commitment to The Scout Association’s Purpose and values.
• Sufficient time available for the role.

Other essential criteria 

The Finance Committee will meet at least four times a year (generally two meetings online and two face to face in Central London), with the requirement to read papers and contribute to occasional discussions and specific issues between meetings. The appointed candidate should expect to spend around two days per quarter on The Scout Association’s work after the induction phase. 

Appointment term 

These appointments would normally be for three years (subject to a 6-month review), extendable by mutual consent for a further three years.

Remuneration and expenses 

In common with other registered charities, there is no remuneration directly associated with the role, although the Association will reimburse fully for all reasonable and properly documented expenses incurred in performing duties in accordance with the Association’s Expenses Policy.

Safeguarding rules – Yellow Card

We are a youth organisation who takes safeguarding seriously.  The post holder agrees to comply at all times with the safeguarding rules as set out on TSA’s yellow card. This is shared with young people and carers, as well as employees, so everyone knows our rules of engagement. In order to comply, stringent vetting procedures take place including checking against an internal database to assess suitability and also Basic/Enhanced DBS checks as required.

GDPR and Data Protection

The post holder hereby agrees not to disclose any confidential or sensitive information to a third party or outside organisation except where required to do so by law and to adhere to our Data Protection and GDPR policies.

Health and Safety

The post holder agrees to abide by TSA’s Health and Safety principles and code of conduct and to take all reasonable steps to ensure both their own safety in the workplace as well as that of their colleagues.

Equal Opportunities

The post holder agrees to promote and uphold the principles of equal opportunities in accordance with TSA’s Equal Opportunities Statement and all related policies.

How to apply 

If you are interested in the position and would like to apply, please send your CV and supporting statement outlining your suitability for the role

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.