Public Facing Jobs in Hammersmith And Fulham, Greater London
About the role:
When someone sustains a spinal cord injury, it is a life changing experience.
Back Up’s Regional Outreach and Engagement team are the very face of the organisation and are based across the UK, working directly with spinal cord injury centres, hospitals – or indeed anywhere that people affected by spinal cord injury may be.
As a Regional Coordinator, you will build relationships and take ownership for what happens in your geographical area. Whether it be providing peer support to newly injured people in a clinical setting, facilitating wheelchair skills sessions, making referrals for ongoing support or supporting volunteers and fundraisers – you will be passionate about being able to demonstrate the impact of what we do, and will see for yourself how Back Up quite literally transforms lives.
For full details please see our role description[BH1] .
About us:
At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.
Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people
At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.
Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
The client requests no contact from agencies or media sales.
ABOUT COMMUNICATIONS INC
Communications INC is a team of highly skilled professionals who make a positive impact in the world through hard work, collaboration and commitment.
We are a small communications agency with big ideas, which works with non-profits around the globe. We put our specialist experience and wide-ranging network of contacts to work for our clients, addressing social and environmental issues across the globe, yet we remain approachable, adaptable and passionate.
PURPOSE OF THE ROLE
Communications INC’s Delivery Coordinator is a dynamic and creative professional with great organisational skills. The role holder demonstrates expertise in project management, balancing tight deadlines and budgets to produce high quality materials for a wide portfolio of clients.
The role holder works closely with their Delivery team colleagues and Account Managers to create materials that advance a portfolio of clients, projects and campaigns’ communications efforts.
Alongside the Production Manager, the Delivery Coordinator drives forward production of innovative, attention grabbing written and visual content for print and digital applications and is a champion for enhancing systems and processes within the team.
KEY RESPONSIBILITIES
Production
- Coordination of end-to-end production processes for campaign materials, including videos, graphics, and print collateral.
- Support the liaison with external vendors, printers, and suppliers to ensure timely delivery of materials.
- Assist in sourcing and evaluating new suppliers aligned with the Communications INC's values and the values of environmental and social responsibility.
- Contribute to the request for estimates from sustainable suppliers, aligning with project timelines and budgets.
- Coordinate client requests for media and OOH advertising, liaising with designers, advertising agencies and the client as needed.
- Produce and manage production briefs, timeline and budgets as required.
- Source high-quality images for campaigns while adhering to copyright and licensing regulations.
- Maintain a comprehensive database of licensed images and provide proper documentation for usage rights.
- Manage and organise a centralised filing system for final product files, ensuring easy accessibility and version control.
- Support team with proofreading requests.
- Maintain a keen eye for detail across all deliverables, ensuring delivery of the highest quality materials.
- Project management and lead on clients and projects to be agreed.
Creative
- Basic design and layout for assets such as event invites, save the dates, social tiles, factsheets, business cards, PPT decks.
- Basic video-editing for social media including adding subtitles, intro/outros.
Digital
- Support the coordination of digital asset management and distribution for campaign content across various online platforms, optimising for different channels.
- Maintain clients' websites to ensure they are kept up to date with the latest content,news stories, and blogs using CMS platforms. Serves as main content uploader to clients’ websites, ensuring accuracy, consistency and adherence to brand guidelines and SEO best practices.
- Assist with the coordination of email newsletters using CRM platforms as needed.
- Collaborate with senior team members, web developers, and designers in the planning, execution, and maintenance of web design and development projects.
- Work with creative teams to provide support in creating visually compelling content for events.
General delivery duties
- Collaborate with virtual, cross-functional teams to accomplish organisational, project and campaign objectives.
- Proactively contribute to campaign logistics and general administration.
- Provide input into overall delivery strategies.
- Work alongside the team to troubleshoot and resolve any production or digital delivery issues that may arise during the campaign lifecycle.
- Provide timely handover of delivery materials to colleagues and management when going on leave.
- Proactively monitor delivery processes and systems through reporting and feedback.
- Carry out ad hoc duties as requested by Directors and Production Manager.
- Project manage and lead on delivery-related projects as requested by Directors and Production Manager.
- Attend key events on behalf of a range of clients, performing ad hoc delivery duties as required.
- Promote equality and diversity in all aspects of your work by developing and maintaining positive working relationships, ensuring that colleagues, consultants and clients are treated fairly and with respect/dignity.
PERSON SPECIFICATION
Essential requirements
- Familiarity with wordpress and/or a similar CMS.
- Experience with SEO/SEM and digital marketing campaigns.
- Video-editing experience.
- Strong design/layout skills.
- Ability to handle multiple priorities and thrive in a high change, international, and virtual work environment.
- A can-do attitude, with an ability to keep calm under pressure and to use your own initiative, good at prioritising, managing reactive work, balancing multiple requirements and adapting to new situations.
- A flexible, reliable and conscientious approach, with the ability to work independently and as part of a small virtual team.
- Demonstrates a ‘value add’ mindset by harnessing knowledge of the team, the client base and Comms INC offerings to deliver excellent output and client experience.
- Ability to work methodically and meet deadlines.
- Strong organisational skills.
- Excellent communication and writing skills.
- Flexible and creative thinker with strong problem-solving skills.
- Interest and commitment to the environment.
Desirable requirements
- Demonstrated understanding of key ocean and ocean-climate issues.
- Experience working with NGOs.
- Languages.
TO APPLY | please send your CV and a covering letter detailing your interest and suitability for the role.
To apply, please send your CV and a covering letter detailing your interest and suitability for the role.
The client requests no contact from agencies or media sales.
Sandy Bear is going through a period of development and we need our income to grow to achieve this. Our newly created Head of fundraising and marketing will play a pivitol role in achieving our ambition.
Supporting our existing Income generation and taking it to the next level, there is ample opportunity to put your stamp on fundraising within Sandy Bear. Whether you are an experienced fundrasier looking to develop your career, or a seasoned manager looking for a new challenge and can champion our cause, we want to hear from you.
Sandy Bear has a great team of volunteers and staff and this is an exciting time to be joining us and help implement different genres of fundraising.
This role is working across Wales, supporting our Wales based charity.
Sandy Bear exist to support children, young people and families in the lead up to or following a bereavement across Wales.
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The client requests no contact from agencies or media sales.
Hours: Full- and part-time positions (part-time: Mon – Weds, 22.5 hours per week; full-time: 37.5 hours per week)
Contract: Permanent
Location: Hybrid – CAML Offices/ home working, minimum of 3 office days a week
Salary (pro rata for part-time): £25,642.50 FTE
Annual Leave: 25 days (pro rata for part time), Charity Day, plus public holidays
Pension: The charity operates a pension scheme
The charity offers an employee assistance programme
Deadline: 6pm, Thursday 27th June 2024
Citizens Advice Merton and Lambeth is the leading advice charity supporting individuals and families primarily across the London boroughs of Lambeth and Merton. We provide a range of information, support and advice services. We also work to raise awareness and understanding of the challenging issues affecting our clients and communities.
Citizens Advice Merton and Lambeth is looking to recruit Adviceline Support Officers (full- and part-time) to join our team. If you are passionate about supporting individuals in need, have excellent communication skills and are interested in joining a dedicated professional team we would love to hear from you.
As an Adviceline Support Officer you will:
• Use your skills and experience to help others in need by phone and online
• Be the first point of contact for clients contacting our Adviceline
• Receive comprehensive induction and ongoing training
• Work closely with wider team members and other charity services
• Be a member of our friendly and supportive charity team
On successful completion of office based probation, this role will be a minimum of 3 office days a week. When office based the Adviceline team works from our Mitcham office, but you could also be asked to work from our Kennington or Morden Offices.
Our offices have excellent public transport links and Mitcham also has a carpark. We offer a friendly and welcoming work environment and can provide flexible work opportunities dependent on service demands.
Main duties and responsibilities
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Support clients contacting Adviceline for information, support and advice
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Support clients on the phone and online using sensitive listening, supportive and questioning skills.
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Identify key information about the problem including time limits, key dates and any requirement for urgent advice or action (using Citizens Advice information, scripts and other diagnostic tools, as appropriate).
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Using information resources, tools and knowledge of local and national advice support services, identify and agree the appropriate next step, taking into consideration the client’s ability to self-help, the complexity of the problem, the potential consequences and local resources.
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Refer clients appropriately (both internally and externally) in accordance with clients’ needs, following agreed protocols.
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Provide excellent customer care and support to anyone who calls, dealing professionally and empathetically with challenging, emotional or distressed customers
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Use IT and client management systems effectively to book appointments, send information, make referrals and record actions.
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Work with the wider charity team and other organisations to ensure clients are supported with related advice issues
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Ensure all work is fully compliant with our policies and procedures
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Assist and contribute to charity’s communications, research and campaigns work
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Professionally represent Citizens Advice Merton and Lambeth
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Other duties as requested by your team manager or senior managers
Professional Development
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The successful applicant will receive comprehensive induction to the charity and our work. We support team members in their professional development to ensure we’re up to date with latest national policy and legislative changes, charity policies and procedures, and undertake appropriate training as agreed with your line manager.
Person Specification
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Experience of working with the public either via phone, online or face-to-face (essential)
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Excellent communication skills (essential)
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IT competency and experience (essential)
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Experience of working within a staff and volunteer team (desirable)
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Experience or understanding of advice issues (desirable)
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Knowledge of client management systems or Casebook (desirable)
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Experience of using and navigating recognised support websites (desirable)
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Ability and willingness to work as a member of wider charity team
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Understanding of, and commitment to, the aims and principles of the Citizens Advice service and our equality and diversity policies.
This job description and personal specification does not form part of any contract.
If you’re interested in the role and joining us, we would be delighted to hear from you. Please follow the link to our website to read the full job description and find out how to apply.
The deadline for applications is 6pm, Thursday, 27th June 2024. Shortlisted applicants will be invited to an interview on either Thursday 4th or Friday 5th July 2024.
If you do not hear from us, we are afraid that your application was unsuccessful.
We reserve the right to close applications early if we receive sufficient applications for the role.
We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Camberwell, but with expectations of regular travel across London and occasionally other regions
Ref RDM-241
Are you a dynamic, collaborative and driven individual with a proven record of successful business development activities for a voluntary sector or social business? Do you have a sound understanding of different income generation and market models and experience of developing and market testing new income generation propositions, including earned income streams?
If so, St Giles has an exciting opportunity for an experienced Regional Development Manager to join our team, where you will develop and embed a regional sustainability strategy which builds on relationships with key local stakeholders, commissioners, voluntary funders and networks; identifies and tests new ways of generating income which optimise the potential of our services; and supports the long-term stability of St Giles’ delivery presence in the region.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
The focus for our successful candidate will be to lead the development of a Regional Strategic / Sustainability plan, and to create a work plan which will support the achievement of agreed objectives. You will be expected to proactively explore, develop, and test new ways of generating income to optimise the potential of our services, to work with the Head of Service to build on existing and develop new relationships which will provide a platform for retention of existing services and provide for extension or further expansion of these activities, and to provide cover and support when Managers are absent.
Working collaboratively with the Voluntary Fundraising Team, we will rely on you to write and submit funding applications or lead commissioning response, to work with Head of Fundraising to prospect, approach and build relationships with corporate partners and/or Trusts and Foundations, plus provide excellent donor stewardship through hosting service visits, sharing the impact of St Giles work, attending meetings and reporting.
What we are looking for
- Experience of the process that is required to take an income model to market
- Proven record of building sustainability into income streams and business models
- Experience of developing and giving presentations or pitches to potential funders, commissioners, and other stakeholders
- Experience of writing bids or funding applications
- An understanding of the issues faced by those who face adverse challenges in their lives
- The ability to identify and implement new and innovative ways of generating income
- Excellent interpersonal, relationship-building and communication skills, verbal and written
- A flexible, collaborative and professional approach to your work.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require a Basic DBS check.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Deadline: 30 June 2024
Interview: 9 July 2024
Early Intervention Dementia Adviser (Redbridge)
Age UK Redbridge, Barking and Havering
Salary: £25,821
Post: Full time (35 hours per week)
Closing date: Sunday 23rd June 2024
Interview date: T.B.C
Age UK Redbridge, Barking and Havering offers a Dementia Advice Service providing high quality information, advice, guidance and support to people with dementia and their Carers throughout their journey living with dementia with a particular focus on moderate to late stages.
We are currently recruiting a Dementia Adviser in Redbridge to work in partnership with the London Borough of Redbridge and other Redbridge Dementia Partners. You will have an understanding of the needs of people with dementia and their carers either through professional or personal experience. You will have a key role in supporting people with dementia at various stages and encouraging people concerned about their memory to seek advice and assist them to access appropriate support to maintain their independence, enhance life choices and plan for the future. You will also help to develop coping strategies via support planning. This will include signposting and active referrals to relevant services as well as providing information on benefits available and assisting clients to access them where appropriate through various stages of their dementia journey. Provide community based, face to face services for an increased level of support for more complex cases.
This role requires the worker to work independently and manage their own caseload but be part of the wider team and be aware of the other services provided by Age UK Redbridge, Barking & Havering. The post involves both office based, home visit and outreach work at a variety of locations across Redbridge. Good IT skills are required and familiarity with Charity Log would be useful as well as knowledge of relevant quality assurance systems.
To apply: Please check our website for further details and a full application pack
Completed application forms and Equal Opportunities Forms should be returned to admin using the email: admin or alternatively post to Gabby O’Neill Recruitment, Age UK Redbridge, Barking and Havering, 4th Floor, 103 Cranbrook Road, Ilford, Essex, IG1 4PU.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Programme Administrator (London) £25,000 per annum including London Weighting (pro-rata)
Full time role (37.5 hours) with an initial 6-month fixed term contract continuing subject to funding.
Remote working, with the option for hybrid working (up to two days in the office) in London
At One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.
Would you like the opportunity to:
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Play a key role in bringing 1MM's new communications strategy to life and delivering its key outcomes?
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Be part of a dynamic, values-driven organisation working to achieve lasting social change?
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Work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in Great Britain?
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Help shape a growing organisation?
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Enhance your personal development and job satisfaction through monthly team training sessions, personal L&D opportunities and a 15 hour per year volunteering allowance?
If so, this may be the role for YOU!
Main purpose of role
The Programmes Administrator will be in charge of the smooth running of 1MM Mentoring Programmes in London, including the supporting of mentors & mentees through their journey. By ensuring a fast and effective onboarding process, timely communication, and ongoing support for our participants the Programmes Administrator will assist the Regional Manager with maximising the positive impact of 1MM’s mentoring programmes. This role reports to the Head of Delivery.
For a more detailed job description, please see the job pack attached.
Remuneration and benefits: Salary bracket of £25,000 including London Weighting (pro rata), up to 6.5% employer pension contribution and 25 days holiday per year (pro rata).
**Please note that applications submitted without a Covering Letter will not be considered**
For further details on how to apply, please see application guidelines attached.
The client requests no contact from agencies or media sales.
This vacancy is restricted to Black and minoritised women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
We reserve the right to close these adverts early if we have sufficient interest, so early applications are encouraged.
Are you driven by a commitment to social justice and equality? Do you want to utilise your expertise to support vulnerable women and children in their fight against inequality and discrimination? Southall Black Sisters has the perfect opportunity for you. We are seeking a dedicated Immigration Solicitor to provide specialised, personalised advice to our clients, empowering them to make informed decisions about their future.
In this crucial role within our Immigration Team, you will collaborate closely with colleagues to deliver confidential OISC Level 2 advice and representation. Additionally, you will support and train colleagues working at Level 1, ensuring the highest standards of service and advocacy.
As Southall Black Sisters’ in-house Immigration Solicitor, you will provide specialised, personalised advice to our clients, empowering them to make informed decisions about their future. Your work will play a vital role in providing expert legal advice and representation to our vulnerable clients, free of charge. As access to free or low-cost legal advice becomes scarcer, this support is now more important than ever.
You will collaborate across all our teams, particularly with the NRPF (No Recourse to Public Funds) and the Policy teams. This role offers the opportunity to engage closely with key campaigns and projects, with a view to influencing change within the legal and governmental landscape.
By joining our team, you will be at the forefront of the fight for equality and justice, making a tangible difference in the lives of those who need it most.
Why work with Southall Black Sisters?
Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:
- Generous annual leave entitlement
- Hybrid working
- Enhanced pension contribution
- Enhanced sick pay
- Subsidised public transport season ticket
- A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists
- Clinical supervision with an MBACP therapist to explore issues arising from casework
- A focus on continued learning and development through accredited training delivered by experts in their field
- Organisation-wide away days
- Career development pathways and support
- The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
- Employer eye care scheme
To Apply
Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.
Please note, incomplete applications will not be considered.
The client requests no contact from agencies or media sales.
Refugee Council – Philanthropy Manager
Location: Home working / Stratford, London (hybrid of home working and 1-2 days per week in Stratford Office)
Salary: £43,824-£48,063 (depending on experience)
Contract: Permanent, full-time hours
Refugee Council is seeking an experienced philanthropy specialist to develop and grow the Refugee Council’s Philanthropy relationships and programme and deliver an ambitious Philanthropy strategy.
Refugee Council is a leading charity supporting refugees and people seeking asylum to rebuild their lives in safety here in the UK. Providing practical, hands on support, their award winning services include welcoming refugees into local communities across the country, providing specialist children’s services – with a particular focus on refugee children who arrive here alone, helping people to navigate the asylum system, and supporting people to access housing and employment. Evidence from services is then used to also inform the charity’s leading policy and influencing work, including campaigning for a fairer and kinder refugee protection system. The charity works with more than 14,000 men, women and children every year.
As a result of growing need and increasing interest in Refugee Council’s work, the charity has ambitious plans to make a leap in impact, with investment in their Philanthropy Team to raise increased funds from key high value audiences.
This role will be a critical part of the Philanthropy & Partnerships Team and presents an exciting opportunity to grow Refugee Council’s established Philanthropy programme. The role will be responsible for delivering and creating bespoke development plans, supported by engaging cultivation and stewardship activities to secure increased funding from existing and new donors. It will also be a key point of contact for key Major Donors and high-profile supporters, patrons and ambassadors.
The position offers the opportunity to work alongside an engaged and well-connected Senior Management Team, supported by the Head of Philanthropy & Partnerships and a highly regarded and experienced Philanthropy Consultant to make the charity’s ambitions a reality.
To succeed, candidates will have experience of running a Philanthropy/major giving programme, with extensive experience of managing their own pool of donors, as well as a track record of securing five and six figure donations from high net-worth individuals. You will have extensive knowledge of the Major Donor landscape and your fundraising skills will be matched by your strategic planning and leadership abilities.
Refugee Council will provide the most moving and diverse case for support. Cases that encompass innovative external affairs campaigns aimed at engaging policy makers and the public.
Refugee Council knows that step change takes time and planning, and they have put together a plan for growth that is ambitious but is also realistic and allows time for development and engagement. This plan also includes recruiting prospecting, stewardship, and communications expertise, so that growth is supported, planned and achievable.
This is an exciting opportunity to join a dynamic and ambitious team recently shortlisted for Fundraising Team of the Year at the 2023 Third Sector Awards, and working with the Third Sector 2023’s Frontline Service Team of the Year, as well as contributing to the transformation of the experiences of refugees seeking protection in the UK.
CLOSING DATE: Monday 24th June, 9am.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working for a small , resident led , community organisation your role will be to develop and deliver a range of projects and activities for local residents . You will have experience of similar work in a community setting and be responsible for managing an existing portfolio of projects and staff . You will work to develop partnerships with a range of local organisations , both statutory and voluntary , with a view to deleloping new projects and representing resident's interests . You will also undertake some fundraising and deputise for the Chief Executive as required.
The client requests no contact from agencies or media sales.
Job title: Projects and Campaigns Lead
Location: Hybrid, Central Office, London OR remote
Salary: £44,384 to £46,631 (£40,839 to £42,906 if based remotely); Band 8.1 to 8.3
Contract: 1 year fixed term contract, Full Time (35 hours per week)
We are happy to consider London-based hybrid working or home-based candidates anywhere across England, Scotland and Wales. Reasonable travel expenses would be reimbursed where home-based.
We are keen to hear from you if you have:
- Experience developing and managing highly successful engagement and fundraising campaigns including the commissioning of digital and print assets.
- A track record of implementing innovative solutions in a campaign or project context.
- Proven experience in managing successful marketing, communications, or fundraising campaigns.
- Demonstrated experience in producing various forms of content, from print materials to digital assets including the ability to produce engaging and impactful content for different audiences.
We have ambitious goals and are looking for somebody who brings determination, and the ability to design and deliver campaigns in a dynamic and fast-paced environment. The role will require enthusiasm, flexibility and the ability to think creatively and strategically. Does this sound like you? We would love to hear from you if that is the case.
Who are Speech and Language UK?
For at least 1.9 million children in the UK, learning to talk and understand words feels like an impossible hurdle. We work to give every child the skills they need to face the future with confidence. We design innovative tools and training for thousands of nursery assistants and teachers to use in their classrooms. We give families the confidence and skills to help their children. And we put pressure on politicians to prioritise help for speech and language challenges.
To apply, please submit your up-to-date CV and a covering letter of no more than two pages, addressing how you meet the criteria outlined above by 9am, on Monday 1st July 2024. Interviews are due to take place via Teams
If you would like an informal discussion about the role please contact Clare Gilbert-Smith, Head of Digital, Engagement and Communications via email. (Please check our website for Clare Gilbert-Smith contact details)
Speech and Language UK is passionate about promoting equality, valuing diversity and working inclusively. We welcome applications from all suitably qualified persons particularly Black, Asian and Minority Ethnic applicants, as these groups are currently under-represented in our workforce.
Please note that we will not close applications before this time and date as we recognise that candidates put in a lot of time and effort into making an application and we want to give each of you the time and space to put in an application you feel proud of.
Please note that we will not shortlist candidates who do not submit a CV and a supporting statement.
We are committed to safer recruitment practices and to safeguarding and promoting the welfare of all children. We expect all staff and volunteers to share this commitment.
The client requests no contact from agencies or media sales.
We are looking for a confident communicator, who is happy working with groups of people, with a passion for making sure people have information they need to make informed decisions about their lives. The Navigator will work with people experiencing homelessness, homelessness services, and health services to create better access to health information and healthcare.
Job overview
Job Title: Health In-Reach Navigator
Reporting to: Health Promotion Manager
Contract Length: Fully funded until the end of March 25 with a good chance of continuation funding.
Hours: Full Time 37.5 Hours per week (30 Hours a week is also an option)
Leave: 28 Days per year + 8 days Bank Holidays
Salary: £ 30,000 Plus 5% pension
Location: The role will require onsite working in our Kennington office and in homelessness services across London. There will also be some opportunity for working from home.
Candidates who meet the specification, with experience of social exclusion due to homelessness, imprisonment, migration or otherwise being part of a marginalised population, will be given priority access.
Overview:
Groundswell is recruiting a Health In-Reach Navigator to join our Health Promotion Team to arrange, develop and run Health Promotion In-Reach sessions in homelessness services across London.
We know that if you are experiencing homelessness, you will be disproportionately affected by health inequalities and often lack access to suitable information and support that could help you independently manage your health and wellbeing. Our approach:
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Everyone has a right to access healthcare including screening and preventative services.
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Health and wellbeing look different for everyone. Health promotion should not alienate people by setting standards that are unattainable but should support them to look at what they can practically do to feel better right now.
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Everyone’s ‘normal’ is different. Someone who is smoking crack or who is dependent on alcohol might have bodily functions that are different to what is ‘normal’ for the average person. People need to be aware of their own ‘normal’ so that they know when something is wrong.
The Health In-Reach Navigator will be working with the teams in hostels and day centres, going to the places where people live or go to access vital services like food and showers. Ideally, they will have their own first-hand experience of using or working in services supporting people around homelessness, substance misuse, mental health, poverty, asylum and immigration, or the criminal justice system.
Our services are co-produced by people with first-hand experience of the issues we are trying to address.
The Navigator should be comfortable with continuously evolving and adapting the service, tailoring it to the specific needs of the people we work with, developing sessions informed by direct feedback and direction from people living in hostels and using homelessness Day Centres.
Our Health Promotion Work
The Health Promotion Team:
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Deliver group ‘in-reach’ sessions led by staff and volunteers with first-hand experience of homelessness, using health promotion resources to engage people with health issues and talk to them about options available.
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Support clinical services going into hostels and day centres to deliver preventative health measures such as screening and vaccinations.
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Co-produce and support the development of accessible health promotion resources about health services and health issues with people who have experienced homelessness that inform, advise, and help people manage their health.
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Co-produce health and wellbeing resources for staff working within the homelessness sector, better equipping them to support the people who use their services and improve longer term health outcomes.
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Contribute to producing resources for staff working in healthcare, better equipping them to understand the challenges that people experiencing homelessness might face in accessing services.
We have a range of accessible, targeted materials around vaccination, screening and other health issues that can be used by our team and supported accommodation staff to support sessions. We are planning to develop more of these, particularly looking at screening and rights to access healthcare.
By carrying out Health Promotion In-Reach in hostels and Day Centres we aim to:
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Increase awareness of specific health issues, what services are available and the pathways for accessing them.
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Encourage people to identify their own health priorities, and to address their health concerns, offering them the tools to tackle issues and access services.
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Support people in identifying shared interests in particular health issues and delivering in-reach sessions that demonstrably reflect those shared interests.
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Reach more people to support with 1-1 appointments through our Homeless Health Peer Advocacy (HHPA) service.
The group in-reach model enables people with similar experiences to come together and reflect on overcoming challenges. As a project based on Advocacy principals, we do not tell people what they should do; but encourage autonomy to make safe and realistic choices. We:
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Meet with people to ask what their health priorities are and look at potential topics for upcoming sessions. These topics are then shared with the staff team from the hostel/day centre so they can feed in.
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Draft an in-reach programme and plan dates, times, and promotion of sessions, involving staff teams at each site.
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Organise and co-deliver 5-10 sessions on the priorities identified by people experiencing homelessness and the staff working with them
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All sessions focus on residents’ voices being heard first, then Groundswell facilitated discussion supported and informed by Groundswell health promotion information and/or clinicians.
The Health Promotion team also work with a range of external partners around screening and preventive care.
We work with partners to arrange health events at homelessness services; promoting the sessions by talking to residents prior to teams visiting and supporting on the day to maximise uptake.
About HHPA
Our Health Promotion work sits alongside our Homeless Health Peer Advocacy (HHPA) Program. Groundswell created HHPA in Westminster in 2010, to support people experiencing homelessness to overcome multiple barriers preventing access to healthcare, initially through funding from the NHS Regional Innovation Fund. Since then, HHPA has since flourished into a multi award-winning service working across London.
Health creates a foundation to move out of homelessness. Groundswell’s person led health services enable people who are homeless to access the health care they need, so they are not disadvantaged by the health inequalities embedded in our systems. Our health work is delivered by a team where most people have their own experience of homelessness, shared experience builds up a level of trust when there can be mistrust of ‘professionals’, because of past trauma or negative experiences.
The service is delivered by volunteer Peer Advocates and staff Case Workers, who build trusting relationships with clients and support them to access, navigate and use healthcare services. They aim to increase people’s self-confidence and improve their ability to independently access the services they need, which can include everything from registering for a GP, dentistry treatment, mental health referrals, hospital appointments, and much more.
Groundswell is unique in bridging the divide between health and homelessness organisations. We work in partnership with numerous organisations across London to support the delivery of our peer advocacy service.
Health In-reach Navigator Tasks
The Health In-Reach Navigator will be a vital member of our team, working collaboratively with various partners and agencies to deliver In-Reach sessions and connect individuals experiencing homelessness with essential healthcare services. This position offers autonomy, flexibility, and the opportunity to make a meaningful difference to people’s lives.
Lead on planning and delivery of health promotion sessions working with key stakeholders to shape sessions:
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Develop and maintain links with hostels, Day Centres, and health teams in the Boroughs where Groundswell works to identify suitable services for delivery of health promotion work.
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Working with people using services, and staff working in services; identify health priorities and plan, design and deliver sessions that reflect those priorities, tailoring them to people’s needs.
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Work with staff at services to ensure risk assessments are in place.
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Work with the Health Promotion Manager to create ways of getting feedback from participants to ensure the sessions are continuously being developed to meet people’s needs.
Plan, promote and deliver one off health & well-being events with stakeholders:
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Work with the Health Promotion Manage and key stakeholders to help plan health days at hostels and Day Centres.
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Represent Groundswell at planning meetings for events for health events, working with partners to develop sessions, ensuring learning from past events is considered.
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Support the organisation and delivery of health days working alongside clinical and homelessness partners.
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Promote the health days to people using local services.
Work with clinical teams offering preventative health care work in community settings across London:
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Work with the Health Promotion Manager to ensure we are linked in with homeless health teams in the Boroughs where we work and are supporting their in-reach into hostels and Day Centres.
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Develop and maintain relationships with a range of partner organisations including mainstream GP surgeries, hostels, and specialist homeless health services.
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Work with homelessness services prior to visits from clinical teams to promote sessions and make sure people have the information they need to decide whether to take part, maximising take up on the day.
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Work alongside Groundswell in-reach volunteers to support clinicians to engage with people during sessions at hostels and day centres.
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Support clinicians in engaging with people experiencing homelessness.
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Manage any referrals that need to be made to the HHPA team for one-to-one support to access external health services.
Share learning internally and externally:
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Provide feedback to Groundswell’s communications team on the health priorities raised by people experiencing homelessness so we can ensure we are developing relevant resources.
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Contribute to co-production of health promotion resources feeding in the concerns and questions we are hearing from our health promotion work.
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Support and contribute to the training of Groundswell volunteers and staff about In-Reach delivery.
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Work with the Volunteer Co-ordinator and Health Promotion Manager to support In-reach volunteers.
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Attend conferences and learning events to learn and share learning.
Develop, plan and contribute to ongoing quarterly monitoring, review, evaluation, and reporting of the health promotion work:
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Work with the Health Promotion Manager to develop the project and plan future work.
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Contribute to reports on In-Reach delivery for commissioners and other stakeholders externally.
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Record and share feedback from people experiencing homelessness and partners
General Duties:
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Help to foster a co-operative and supportive team.
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Represent Groundswell in an appropriate manner.
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Participate in training as agreed and in regular supervision and appraisal with your Line Manager.
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Promote equal opportunities in all areas of work.
PERSON SPECIFICATION
EXPERIENCE & KNOWLEDGE
Gained through employment, volunteering or lived experience
- Facilitating groups or running health promotion or training sessions.
- Working with people who might face barriers to accessing healthcare.
- Developing relationships with external organisations.
- Planning events or projects.
- Understanding of the barriers that certain groups face in accessing healthcare.
- First-hand experience of social exclusion due to homelessness, imprisonment, migration or otherwise being part of a marginalised population.
- Involvement in health promotion.
SKILLS & ABILITIES
Gained through employment, volunteering or lived experience
- Able communicate with variety of audiences, presenting information effectively in person, at meetings, and via phone and e-mail.
- Able to plan individual work using a solution orientated approach.
- Basic IT skills - able to use Word, e-mail and carry out basic internet searches.
- Able to take the initiative and being able to think on the feet.
BEHAVIOURS
Gained through employment, volunteering, or personal experience
- Understanding and support of Groundswell’s core beliefs.
- Able to communicate naturally and empathetically, build rapport quickly and to earn respect and trust.
- Ability to model the promotion of equality and inclusion.
Support provided and reasons to join us.
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Regular guidance, support and the opportunity to reflect on their work through regular catchups and supervisions with your Line Manager
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Reflective practice with a trained therapist.
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Access to training and development opportunities - this project is part funded by Westminster Public Health and through them there is the opportunity to take up a range of public health related training and qualifications.
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Teamwork - regular opportunities to contribute to and learn from the wider Groundswell’s team.
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Strategic input - opportunities to input into Groundswell’s strategic direction.
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Feedback process - be able to input into working practices and know where to turn if any problems arise.
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Cost of living pay increase - Groundswell believes that annual cost of living (COL) increases should be awarded if it is financially viable to do so. The Board will look at awarding a COL increase every year when they set the budget at the July board meeting and will approve this if it is financially viable.
Application process
Application
To make an application, please submit your CV along with a cover letter which explains:
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how you meet each of the areas outlined in the person specification above and
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why you are interested in doing this job.
The deadline is Monday 8th July, 5pm. Please submit your CV and Cover Letter
Please note that we can’t consider applications that don’t have a cover letter. Your cover letter is important - we decide who to interview based on how people show us that they have the skills, knowledge and experience we have asked for in the person specification. Your cover letter needs to show how you meet each of the criteria listed in the person specification as fully as possible and why you would like to work for Groundswell.
The following advice is designed to help you with your application:
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Read the job description, person specification and general information on the organisation This information will help you gain an understanding of how Groundswell is organised, what the aims of the organisation are, and what the job entails.
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Look carefully at the person specification The person specification states what essential skills, experience, knowledge and understanding we feel an applicant should have, as well as desirable areas that would assist you in carrying out your duties. A person having all these abilities and experience would be an ideal candidate. As none of us are perfect, please do not be put off from applying if you do not have all the desirable skills mentioned.
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Look at your experience, including any experiences you have had outside of work, such as community/voluntary/leisure/political interests. Also remember that your life experience is also valid. Do not undervalue yourself; if it is relevant information, include it in your application.
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When you write a covering letter a good way to start is list all the essential criteria listed in the person specification and write a couple of sentences under each. This makes sure that you have addressed all the points.
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Gear your application to the specific job using the person specification as a guide for the area to be covered. If you send only a CV, and do not directly address all the questions in your cover letter/personal statement, you will not be considered for shortlisting. Do not simply repeat your current duties. Pick out the skills, knowledge and experience required by the job and show that you have them.
Interviews
Candidates will be notified if they have been invited to interview by Friday 12th July at the latest. We are a small charity with limited resources and are unable to give feedback on unsuccessful applications before the interview stage. If you have not been notified by this date, then please assume you have been unsuccessful on this occasion. Interviews will then be held on week commencing Monday 15th July 2024.
Pre-employment checks
Two references will need to be taken up before a job offer can be made. Please include reference details in your application. One should be your current or most recent employer, and the other someone who has known you in a professional capacity for at least two years. We will not contact any referees before the interview and only after you grant consent.
Because of the nature of this role, we will have to carry out a DBS check on the successful candidate. Having a conviction will not necessarily bar a candidate from employment; this will depend on the circumstances and background of the offence(s) in relation to the requirements of the job.
Many thanks for taking the time to look into this role – it is an exciting opportunity, and we hope you will consider applying.
The client requests no contact from agencies or media sales.
About the opportunity
Critical to our mission, we are looking to recruit a South West and South East Programme Manager to be responsible for three geographical areas and the schools within them, and to support further geographical expansion. You will oversee your region’s Action Tutoring programmes, liaising with our partner schools and developing new school partnerships, whilst supporting your team of Programme Coordinators to engage pupils and support them to build relationships and retain a strong pool of volunteer tutors.
As a Programme Manager, you will line manage Programme Coordinators to ensure they effectively manage their caseload of schools, whilst driving the quality of programmes and ensuring that the delivery of programmes meets organisational KPIs. This role will take a lead on new school recruitment, regularly pitching to Senior Leaders within schools and managing school partnerships within your region to ensure Action Tutoring’s growth targets are met. Additionally, you will contribute to the wider leadership of the Action Tutoring programme team, lead on programme-specific projects to support the programme department's priorities and will be expected to support the wider learning and development needs of the Programme Coordinator team.
This position would suit someone who enjoys working with people who have a frontline role, gets energy from pitching to schools and wants to increase their management experience in an exciting and rapidly developing charity. The successful candidate should be able to manage their own workload to a high standard as well as support others, have excellent attention to detail, be adaptable, relational and used to problem-solving and be able to work well with a range of stakeholders and be confident carrying out administrative tasks to support programme delivery.
Comprehensive induction and training will be provided. Action Tutoring is committed to providing development opportunities for its staff and, as a growing charity, there are plenty of opportunities to take on new areas of responsibility.
Reports to: Head of Programmes (South)
Salary: £35,102-£36,807 depending on experience. per annum.
Contract and hours: Permanent, full time contract (37.5 hours)
but we will consider requests for 0.8FTE. We offer flexible hours 9.30-4pm as core hours.
Closing date: Sunday 7th July 2024
Interviews: Thursday 11th and Friday 12th July 2024
Start date: Monday 12th August 2024
Place of work: Home based in the South West (Bristol or Devon) with frequent travel to schools in the South West and infrequent travel in the South East.
DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce.
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply.
Duties and responsibilities
· Oversee the delivery of all Action Tutoring programmes and corresponding work in the South West and South East; this currently includes Devon, Sussex and Bristol.
· Line manage up to seven Programme Coordinators, meeting weekly with them and overseeing the delivery of their programmes, and supporting them through regular observations, training and feedback to ensure consistently high quality programme delivery. Line management would also include HR responsibilities (appraisal, recruitment etc.) with support from others in the charity.
· Work with Action Tutoring’s Head of Programmes (South) on business development. Leading on recruitment (sales) and retention of schools in the South West and South East. Ensuring that there are a sufficient number of partner schools in the South West and South East according to growth and income targets, by creatively finding new ways to partner and pitch to new school leads
·Ensuring that the Programme Coordinator team accurately collects and records vital data for impact reporting purposes, through confident use of Action Tutoring’s database, processes and systems.
· Lead on reviewing and improving programme delivery in the South West and South East through regular visits to schools and programmes. Using data to reliably assess programme performance and engaging with quality assurance processes to drive impact.
· Develop and strengthen relationships with key stakeholders in Action Tutoring’s partner schools in the South West and South East, including members of the Senior Leadership Team, ensuring strong retention of school partnerships each academic year.
· Take a lead, with support from others in Action Tutoring, on networking in the South West and South East. This could include connecting and attending events with other charities, universities and other organisations to build Action Tutoring’s presence locally.
· Work closely with the Marketing, Communication and Engagement teams to establish and maintain volunteer recruitment opportunities and channels in the South West and South East.
· Develop strategies, meet with new leads and attend events to ensure a sufficient supply of high- quality tutors for your region, effectively managing your tutor pool and signing tutors up to programmes.
· Lead on projects that support the programme department’s priorities and strategy, dependent on your individual skills e.g. safeguarding, curriculum, data.
· Report and work closely with SMT, including presenting to SMT and attendance of biannual Programme Manager training days to add input to future development of programme delivery.
· Facilitate wider team or programme team training to support the learning and development needs of frontline staff.
· Any other responsibilities reasonably required.
Person specification
Qualifications criteria:
· A*-C in maths and English at GCSE (or equivalent experience).
· Right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
· Knowledge of the education sector, schools, young people or providing interventions to improve outcomes.
· Able to manage and lead others, leading by example; line management experience would be an advantage or the ability to demonstrate a strong understanding and evidence of the qualities that make for effective line management.
· Able to work independently and use initiative in a range of situations. You will need to be able to effectively organise your own time and be confident in working autonomously.
· Able to develop strong relationships with a variety of stakeholders. This includes the ability to build and manage relationships with stakeholders you may not see regularly. You will need to be able to adapt your communication style to different audiences and uphold Action Tutoring’s high standards of professionalism.
· Strong verbal and written communication skills and the ability to pitch to individuals or groups of school leaders. Confidently articulating and advocating Action Tutoring’s mission to wider audiences.
· Able to meet deadlines and undertake administration. You will be responsible for maintaining accurate and timely records of all aspects of Action Tutoring’s work for your area and, where needed, support your Programme Coordinator to achieve this.
· Able to manage competing priorities and prioritising, and able to adapt and problem solve to support the needs of frontline staff.
· Able to work under pressure to ensure deadlines and targets are met.
· Computer literate, competent using Word, Excel and PowerPoint.
· Adaptable and open to learning. Action Tutoring is a relatively young organisation and is constantly changing – the Programme Manager will need to be willing to adapt and to grow and develop with the organisation, as well as taking a lead on suggesting changes and driving programme improvement.
· Committed to ensuring young people from all backgrounds reach a meaningful level of academic attainment. The Programme Manager role is critical to enabling Action Tutoring to deliver on its mission and you will need to be passionate about this.
· Committed to equality, diversity and inclusion.
· Committed to promoting and safeguarding the welfare of children.
You will be likely be more successful in this role if you have:
· Experience of project management.
· Experience of business development or sales to help deliver results.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity to join Spitalfields Crypt Trust (SCT), a vibrant East London charity dedicated to supporting individuals affected by homelessness and addiction. This role is crucial in ensuring excellent relationships with fundraisers and donors while supporting the administrative functions of the fundraising team.
Role Overview:
- Responding to Supporter Enquiries: Handle emails, calls, and postal enquiries, providing high standards of customer service.
- Fundraising Stewardship: Thank supporters and acknowledge key events.
- Platform Management: Manage Just Giving, Go Cardless, and other online payment platforms, ensuring accurate record-keeping and reporting.
- Financial Records: Maintain up-to-date financial records and donor databases.
- Event Support: Assist with the planning and execution of fundraising events.
- Communications Support: Aid in producing marketing materials and distributing them to SCT shops.
Salary: £24,324 pa FTE
Benefits: 25 days annual leave (rising to 30 with length of service) plus bank holidays (pro rata on basis of 35 pw full time equivalent), 5% employer contribution pension, BUPA Employee Assistance Programme, BUPA Health Insurance cash plan, season ticket loan, cycle to work scheme.
Hours: 21 hours per week
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hybrid working 1-2 days per week in our Head Office (SE5 8JB) with occasional travel to regional offices
Ref FML-242
Are you a passionate and proactive individual who is willing to test and manage the implementation of new ideas processes? Do you have a proven record of working in a charity fundraising environment and of winning and/or managing five- and six-figure grants?
If so, join St Giles Trust as our Fundraising Manager, where you will contribute to the implementation of our new Fundraising Strategy 23 – 26, plus have line management responsibilities and lead a sub-team who will have the responsibility to generate at least £500,000 per year.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
As a valued and integral part of the Fundraising and Communications team, our successful candidate will lead a small sub-team to generate at least £500,000 income each year, including the direct line management of a Senior Fundraising Officer, who you will support to line manage the Fundraising Assistant. We will count on you to implement effective processes and procedures across the fundraising and collaborating teams, manage and refine processes for recordkeeping and devise, maintain and update our Fundraising Handbook.
You will also be expected to manage the development and implementation of our Individual Giving Strategy and our Individual Giving income stream through single and regular giving appeals, as well as managing a portfolio of challenge events nationally that provides excellent stewardship for a range of participants. Developing and designing high-quality applications, presentations, and pitches to secure five-, six- and seven figure funding opportunities from Trusts & Foundations, Community Partners and High Net Worth Individuals is a key element of this role, as is providing excellent stewardship to existing donors.
What we are looking for
- Expert knowledge of the fundraising landscape
- Experience devising cultivation and solicitation strategies and database management
- Knowledge of fundraising best practice and regulations and of anti-discriminatory working practices
- Excellent interpersonal, relationship-building and communication skills, with the ability to write compelling, tailored and informative copy for reports, applications and external communications
- Ability to think strategically and develop innovative ideas to help us stand out to existing and new donors.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply click the apply button.
Applications will be reviewed on a fortnightly basis: Wednesday 19th June, Wednesday 3rd July, Wednesday 17th July. We therefore strongly encourage early applications.