Public facing jobs for the Social Welfare sector

Join Disability Law Service and help empower Deaf and Disabled people to access justice. Support our vital work by deleivering specialist housing legal advice and training.

About Disability Law Service 

Disability Law Service (DLS) is a Deaf and Disabled Peoples Organisation providing free legal advice and representation to Deaf and Disabled people across England and Wales. We work to promote equality, inclusion, and access to justice through high-quality legal advice, welfare benefits support, and systems change work. Our work is grounded in the social model of disability and is focused on tackling discrimination and structural barriers faced by Deaf and Disabled people. 

Purpose of the role 

To provide specialist housing law advice, casework, representation, and training to Deaf and Disabled people and organisations, supporting access to justice and systemic change. 

Overview 

You will deliver housing law advice via our dedicated housing helpline, undertake casework and representation where appropriate, and deliver training to external organisations. You will also contribute to policy work and wider systems change activity. 

Key responsibilities 

• Provide housing law advice and casework, including representation 

• Deliver advice via our Housing helpline and partnership sessions 

• Undertake Legal Aid casework and ensure compliance with regulatory standards 

• Deliver housing law training to external organisations 

• Maintain accurate case management and billing records 

• Contribute to policy and systems change work 

• Support service development and internal collaboration 

What we offer 

• Opportunities to develop experience across multiple areas of law and contribute to a diverse range of projects 

• A supportive and inclusive working environment within a committed and experienced team

• A varied role where your work directly supports access to justice for Deaf and Disabled people

Equality, diversity and inclusion 

We welcome applications from everyone and are particularly keen to support Deaf and Disabled people to join and develop within our organisation. We are a flexible employer committed to creating an inclusive environment in which everyone can thrive. 

To apply

To apply, please upload your CV and a supporting cover letter (up to 2 pages) outlining your suitability for the role via CharityJob. Please make sure you have read the job description and person specification fully before applying for the role. 

Do you want to change the world?So do we. Join us… 

Salams, peace and hello… I’m Joe, the Director at The Aziz Foundation. We at The Aziz Foundation are a family charitable foundation established to support British Muslim communities to flourish and give back to our country and the wider world. Through our flagship university Scholarships programme, the Foundation has invested over £8 million into more than 700 scholarships for British Muslims pursuing postgraduate degrees as well as working with employers to facilitate work experience and internships for young British Muslims.We have also supported a wide range of charitable initiatives including funding of historic buildings, community sports, research into discrimination, inter faith activities and the engagement of British Muslims in the democratic process of our country. 

Do you want an exciting comms & public affairs role that’s important for our country… keep reading… if you want an easy job… stop reading 

At a time of great polarisation in our country, we need more than ever to be able to communicate well. That doesn’t mean preaching to the converted.We are non-partisan politically – we recognise that as a country we need to come together.In order to do that, the first thing we need to do is to communicate.We need to be able to engage with everyone in the country regardless of faith or ancestry. 

This is a new and vital role for the Foundation, involving development and implementation of a new strategy for comms and public affairs.The aim is to ensure the Foundation can achieve its charitable objects by promoting awareness of all our activities to a range of stakeholders including Aziz Scholarship Alumni, university partners, employer partners, secular and Muslim charity partner organisations, partner organisations of other faiths, journalists, influencers, policy makers and politicians. 

The successful candidate will have the opportunity to develop a new strategy from scratch and to then lead on implementation.The Senior Comms and Public Affairs will manage external communications across all mediums and platforms for the Foundation ensuring our messages are clear, consistent and reflective of the Foundation’s charitable objects and values. 

And who will you be working alongside?Only the best people… 

Our website lists all the team and you’re welcome to LinkedIn stalk us.Having worked in the charity sector for almost 30 years, I can honestly say this is the most hard-working team I’ve ever been a part of.You can expect a really supportive, hard-working team alongside you that pitch in when you need any help or support.We look for solutions, not barriers. We will expect the same of you.It’s a collegiate team with high mutual expectations. Our board is also very hands on so you will certainly engage with the Aziz family as part of your role. 

Role outline and purpose

To manage policy and public affairs influencing in Wales to ensure effective delivery of Trussell’s strategy to achieve policy and secure policy change that ends the need for food banks.

To contribute to the delivery of the wider goals of the Making Social Security Work programme across the UK and to the Prioritising Hunger & Hardship, Supportive Communities and Holistic Advice programmes in Wales.

Key responsibilities

Support the development and delivery of Trussell’s strategy to end the need for food banks in Wales.

· Supports the development and delivery of Trussell’s strategy to end the need for food banks in Wales. This includes planning influencing opportunities, developing relationships, and shaping asks to advance Trussell’s mission in Wales, contributing to the successful delivery of our overall strategy.

Deliver policy, public affairs, and advocacy in Wales.

· Deliver policy development, public affairs, and advocacy activity to contribute towards the goals of the organisation’s Wales strategy and achieve policy change. This includes working closely with Wales based colleagues to represent Trussell in the media and at external events, managing social media, direct engagement with MS’s. MP’s, ministers, advisers and officials, preparing briefings and co-ordinating events and advocacy activity across Wales that secures impactful engagement. This ensures a coherent, effective influencing programme is delivered that drives policy change and strengthens organisational credibility.

Build strong evidence base for Wales.

· Work with programme teams across Trussell and with external partners to ensure strong evidence base for Wales and ensure our evidence is shared externally and has impact. This includes sharing research findings with a range of audiences and external stakeholders through written and verbal briefings and working collaboratively with programmes across Trussell to build robust evidence base for the organisation’s policy and public affairs influencing and profile in Wales.

Develop effective partnerships and networks.

· Build collaborative external partnerships and develop networks to strengthen policy and public affairs activity in Wales, represent Trussell and promote the organisation’s policy positions to external stakeholders and audiences. This includes working with Wales based colleagues to represent the organisation in key Welsh sector coalitions and promoting the organisations policy positions and evidence to external stakeholders, to build awareness of the issues driving people to use food banks in Wales and our policy solutions.  

Support effective campaigning.

· Work with campaign colleagues, food bank-facing colleagues in Wales and the food bank network to shape and deliver effective campaign activity that advances the organisation’s goals and strategy in Wales and across the UK.  This includes working with Wales based colleagues to shape campaign activity, advise on the political context, and support mobilisation. This ensures campaigns are well informed, relevant to Wales and contribute meaningfully to UK wide programme objectives.

Person Specification

Core knowledge:

· Good knowledge of policy issues relevant to Trussell’s vision and expertise on the policies that drive hunger and hardship in Wales.

· Significant knowledge of the political landscape in Wales and of effective techniques for influencing change.

· Good understanding of research methods and of how to ensure high quality and credible evidence is deployed effectively.

Essential skills:

· Strong skills in effectively influencing political and public debates and working with politicians and policymakers across the political spectrum.

· Good ability to think strategically, demonstrate effective decision-making and ensure practical delivery of impactful activities.

· Excellent communication skills, including written, presentations and speaking, ability to adapt to influence different audiences.

· Collaborative interpersonal skills, ability to build relationships and influence internal and external stakeholders.

· Effective project management and ability to balance competing priorities and meet tight internal and external deadlines.

Key Experience:

· Track record of delivering effective policy and public affairs activity and achieving impact, ideally in Wales.

Special Requirements

None

We are seeking a highly efficient, collaborative professional with a keen eye for detail to work closely with the CEO in a supporting role. This role will be critical to the functioning and effective governance of the organisation, providing a broad range of support as required. Tasks will be varied and will involve both supporting our frontline functions and assisting with back-office admin, ranging from providing a compassionate response to people dropping into our office for support or dealing with telephone queries from vulnerable migrants, to processing invoices and assisting in the drafting of fundraising applications.

This is a new post to support efficient administration at HMC, ensuring the smooth running of HMC’s office and providing essential support to the CEO.

We are a busy team supporting a large number of vulnerable people and working hard to deliver impactful services in a challenging external environment. In a small team with limited resources, we all wear multiple hats and this will be a varied and busy role juggling tasks across multiple areas.

This role offers a rewarding opportunity for a highly organised person who is as comfortable delivering public-facing services as they are working alone in deep focus to complete an administrative task or write a report. The ideal candidate is confident speaking to and supporting others, and enjoys administrative tasks, creating and maintaining structure and working in a supportive capacity.

Please review the full Job Description & Person Specification for details of the role.

The South East Gambling Harms Partnership is a consortium of regional Citizens Advice offices that include: Wokingham, Reading, West Berkshire and East Berkshire offices in Berkshire and Hart, Rushmore, Basingstoke and Tadley in North Hampshire. This is a high-profile initiative funded by the Office for Health Improvement and Disparities (OHID) to tackle gambling harms through the collaboration of the South East Gambling Harms Partnership. 

The Role

Are you a data specialist who wants your work to tell a story?

Data is the heartbeat of this project. You won’t just be managing spreadsheets; you will be the person who proves our impact to Government Departments. You will track our screening targets and monitor the link between gambling and debt. You will provide the evidence needed to protect vulnerable groups and work as a member of a team to raise awareness of gambling harms across Berkshire and North Hampshire. 

Key Responsibilities

• Strategic Reporting: Create impactful reports for the project Steering Committee, Lived experience Advisory panel and Trustee Board, as well as local public health teams.

• System Design: Develop and maintain user-friendly data tools to help frontline advisors record impact as "business as usual."

• Impact Analysis: Identify regional trends  to help our team adapt and target their outreach initiatives. As well as working with public health nationally and locally to provide quality data to inform 

• Compliance: Lead on GDPR and data ethics for sensitive client information.

About You

You are someone who finds the "human story" behind the numbers. You have:

• Advanced Excel skills (Pivot tables, complex formulas, and data cleansing).

• The ability to visualise data for non-technical audiences.

• A commitment to data integrity and the ethical handling of sensitive information.

• Experience in a data-led role within the charity, health, or public sector (desirable).

Senior Administrator / Personal Assistant

We're looking for a kind, compassionate and resilient Senior Administrator to join our Central Service team located at our head office in Islington.

£26,936.00- £35,000.00 per annum, working 35 hours per week.

Want to feel valued? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

To provide an exceptional standard of organisational, administrative and project support to Directors within the Commercial & Growth and Operations Directorates, enabling them to operate effectively and efficiently.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .

• Provide high-quality support to Directors, ensuring the smooth and effective day-to-day running.
• Proactively manage multiple complex diaries, correspondence and priorities, exercising sound judgement on when to support, challenge or hold the line as appropriate.
• Coordinate and provide full administrative support for Directorates and corporate meetings, including the Performance Review meetings, providing end-to-end support, including scheduling, agenda management, paper collation, accurate note-taking, and follow-up of agreed actions and outcomes, reviewing and preparation of papers.

About you:

• An experienced and confident, senior level administrator/personal assistant, with enthusiasm to deliver a high quality and effective service
• Able to immerse yourself within the business, understanding the work of the directorate and the organisational structures and personalities in place.
• Able to work with gravitas, courage and be calm under pressure, building credibility and respect with internal and external stakeholders.

What you'll bring:

Essential:

• Experience in a similar role.
• A qualification to degree level (or equivalent) in Business Administration would be beneficial but not essential.

Desirable:

• Experience supporting Directors or senior leaders in a complex or regulated organisation.
• Experience of supporting formal governance or performance review forums, including minute-taking and action tracking.
• Experience of working in housing, social care, health, or a similar public-facing or not-for-profit sector.

About us

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year.

Who we are

Safe and Sound is a well-established Derby-based charity supporting vulnerable children and young people affected by exploitation and risk across the city and county. For over two decades, we have worked to prevent, support and help rebuild lives to a point where we are no longer needed, no matter how long that takes. We do this work by working in engaging local communities to deliver education, intervention and recovery services that change lives.

Following a period of significant development, including the successful merger with another local charity and investment in our facilities, we are now entering a period of consolidation. This is a moment to build on strong foundations and ensure long-term sustainability.

About the role

We are seeking a Chief Executive who can lead Safe and Sound through its next phase with confidence, creativity and purpose.

This is a broad and visible leadership role, combining strategic oversight with hands-on engagement. You will:

• Provide overall leadership to the organisation, ensuring high-quality delivery and strong outcomes for young people.
• Lead on income generation, developing sustainable funding streams and building relationships with key funders.
• Act as the public face of the charity, representing Safe and Sound across Derby’s business, public and voluntary sectors.
• Support and develop a committed staff team, fostering a positive and high-performing culture.
• Ensure the organisation remains responsive to emerging risks, including evolving challenges facing young people

Who we are looking for

We are looking for a values-led leader who can combine strong operational leadership with a confident and credible external presence.

You may be an existing CEO or a senior leader ready to step into your first chief executive role.

We are particularly interested in candidates who can demonstrate:

• The ability to lead and inspire teams in complex, people-focused environments.
• Experience of securing income and building sustainable funding models.
• Strong relationship-building skills, with the confidence to represent an organisation publicly.
• Sound understanding of governance, safeguarding and organisational risk.

A strong connection to Derby or the ability to quickly build credibility and networks locally will be important. This is not a remote role; you will need to be visible, present and embedded in the community.

Why join Safe and Sound

This is an opportunity to lead a respected and impactful organisation at a genuinely positive moment.

As our Chief Executive, you can expect:

• A financially stable charity with strong governance.
• A committed and experienced team of staff and volunteers.
• Established partnerships and a recognised local profile.
• The space to shape the next chapter while building on existing success.

Most importantly, you will have the opportunity to make a lasting difference to the lives of vulnerable young people across Derby.

Applications for this role close at 9 a.m. Friday 22nd May.

For further information about the role and to register your interest, please visit the Peridot Partners page and contact our advising consultants.

We’re looking for an organised, proactive and community-minded Project Officer to join our small and supportive team. This is a genuinely varied role, spanning project delivery and network development as well as operational support for our growing OxFarmToFork food hub. It’s a great opportunity for someone who enjoys working across different kinds of tasks and wants to contribute to real change in the Oxfordshire food system. 

The role is 0.8 FTE and can be worked flexibly across the week. Full-time is available if preferred. We encourage interested candidates to discuss working arrangements that suit their needs. The successful candidate will ideally be based within Oxfordshire and able to work from our Oxford office on a Wednesday, our team day.

What You’ll Be Doing 

Project Support (approx. 1.5 days/week) 

Working closely with the Project and Comms Leads, you’ll support the delivery of GFO’s local projects and public-facing campaigns. This includes contributing to initiatives such as the Great Big Green Lunch, and the WISH initiative with our partners at Cherwell Collective, a groundbreaking project that empowers the community to build more sustainable daily habits, including reducing food waste. You’ll help coordinate activity, track progress, and make sure things run smoothly from planning through to delivery. 

Organisational Development (approx. 1.5 days/week) 

You’ll steward GFO’s member network, nurturing robust community and connections. This means attending events, visiting network members and community food groups, and making sure GFO remains well-connected and able to support the people and organisations it works with. 

You’ll also work with the CEO on opportunity horizon scanning: helping to identify income prospects, partnerships, and strategic developments relevant to GFO’s mission, and keeping track of these in a structured and accessible way. 

OxFarmToFork Operations (approx. 1 day/week) 

GFO hosts OxFarmToFork, an exciting local food project and the UK’s first regenerative B2B online marketplace, connecting agroecological growers with buyers in local institutions such as Oxford University colleges. You’ll provide the weekly operational backbone that keeps it running: managing the online marketplace platform (Tream), coordinating with producers and buyers around weekly market cycles and deliveries and supporting the onboarding of new producers and buyers. It’s hands-on work that sits at the heart of a genuinely innovative local food project. 

What You’ll Bring 

• Experience of project coordination or support, in any sector – non-profit, community, food, or otherwise. 

• Strong organisational skills and the ability to juggle a range of tasks. 

• Confidence engaging with a wide variety of people, from community food groups to institutional procurement teams. 

• A methodical approach to admin and data – comfortable with spreadsheets, invoicing processes, and keeping accurate records. 

• Good written and verbal communication skills, with the ability to share updates clearly and promptly. 

• A proactive mindset: you spot what needs doing and get on with it. 

• Genuine interest in food sustainability, community development, or the local food economy. 

We’re a small team and we value warmth, reliability, and a willingness to muck in. If you don’t tick every box above but feel the role is a good fit for your skills and experience, we’d still love to hear from you – particularly from candidates with a range of lived experiences. 

Our client exists to strengthen local communities by investing in the grassroots organisations that make Oxfordshire a fairer, healthier and more connected place to live.

Prospectus is delighted to be working with our client to recruit an outstanding Head of Grants and Inclusion to lead its grant-making cycles and act as the face of the organisation to the small charities and community groups they fund. This is a senior, highly visible, and rewarding role for someone who thrives on building relationships, understands the power of being present in communities, and is motivated by social impact.

The Role
As Head of Grants and Inclusion, you will be a senior member of the team, leading grants programmes and championing inclusive, community‑centred funding across the region.

This is a strongly external and public facing role. You will spend much of your time out in Oxfordshire’s towns, villages and neighbourhoods—visiting groups, attending community events, and building deep, first‑hand understanding of local needs. These in‑person connections are essential to how the organisation works and to the intelligence they provide to donors, partners and grantees. This leadership role will be the primary point of contact for leaders from the grassroots charities and community groups funded by the organisation. They will assess need, monitor grants, offer support, and build trusted relationships. They will be representing the organisatio at external forums and occasionally speaking to community audiences.

The Head of Grants and Inclusion is responsible for leading the organisation's grants decision‑making processes whilst ensuring fairness, rigour and inclusion. They are the key staff link with the expert Grants and Impact Committee which oversees the organisation's grant-making for the Board. They also present to and participate in monthly decision-making Grants Panels drawn from community volunteers. Monitoring and evaluating the impact of the organisation's funding is a key responsibility and this person will be responsible for utilising and developing the organisation's CRM database (Salesforce), including playing an active role in its upgrade. They will work closely with colleagues in the Oxford office, including attending the all‑staff day each Tuesday.

The Person
The successful candidate will have an established track record as a Senior Grants Manager in the UK and will be an organised, confident and natural relationship‑builder who believes that inclusion is essential to successful grant making.

They will have a strong educational background, excellent written and verbal communication skills with a good eye for detail and accuracy. They will also have strong organisational skills and the ability to manage your own workload and support others to deliver on time (line management experience would be an advantage).  Fantastic customer‑service mindset, with empathy for volunteers and small organisations and the confidence working with databases and systems, ideally including Salesforce and a collaborative, solutions driven approach and a willingness to get involved across the breadth of a small organisation. They will be comfortable engaging with monitoring and evaluation concepts and knowledgeable or willing to learn about their application in a grassroots context.

This person will also need a natural enthusiasm for travelling across Oxfordshire and being out in the community on a weekly basis, a willingness to attend occasional planned evening events (with time off in lieu) and a full driving licence will probably be essential. They will either be living in the Oxfordshire region or willing to re-locate.

If you are motivated by community impact, inclusion, and building relationships where they matter most, we would love to hear from you.
 

We are seeking an experienced manager to run our charity foodbank in the North Cotswolds. You need to be an excellent communicator who can manage staff and volunteers. Retail experience would be an advantage. 

About North Cotswold Foodbank
North Cotswold Foodbank is a charity which provides essential food and support to people facing hardship in our area. Our seven outlets are run almost entirely by volunteers, and led by a board of trustees. The day-to-day operation is managed by a small number of paid staff who work with volunteers and trustees to provide almost 2,000 emergency food parcels per year. 

We don’t think anyone in our community should have to face hunger. That’s why we provide three days’ nutritionally balanced emergency food to local people who are referred to us in hardship. We are part of a nationwide community of food banks, supported by Trussell, working to combat poverty and hunger across the UK.

About the role:

What you’ll do:

- Oversee and manage the operation of North Cotswold Foodbank, its warehouse and seven outlets, focussing on operational efficiency and standards.

- In partnership with the Development Manager, guide the development of NCFB’s strategy including its material resources, financial assets, reputation, and partnerships.

- Help recruit, train and develop key members for the NCFB team, including employees and volunteers.

- Manage the food bank’s employees and our volunteers, setting clear objectives and reviewing performance as required.

- Be the key contact for local supermarkets and business partners.

- Maintain a foodbank phone and email account and keep volunteers, staff and trustees regularly informed by weekly newsletters and face-to-face contact.

- Visit all seven North Cotswold Foodbank outlets and the warehouse on a regular basis.

- Liaise regularly with outlet lead volunteers to monitor operations, risk and policy compliance.

- Ensure equipment and vehicles used by NCFB are well maintained and fit for purpose and that all drivers of NCFB transport are suitably covered by their driving licence.

- Organise and oversee annual stocktake.

- Attend meetings of local groups and organisations to raise awareness of NCFB and its aims and purpose.

- Work with Trustees and Treasurer to produce and work to an annual budget.

- Comply with the foodbank’s finance policy.

- Organise training, including safeguarding, for staff and volunteers as necessary.

- Arrange and lead steering group meetings four times per year, including drawing up an agenda and helping to implement feedback.

- Work closely with our Board of Trustees, reporting quarterly or at such special meetings as the trustees may call.

- Attend Trussell-led meetings such as roadshows and forums as required.

- Oversee PR and Communications activity, ensuring that the messages issued promote and maintain the reputation of NCFB, its values and purpose.

Who you’ll be:

- Approachable, friendly and reliable

- Excellent communicator

- Honest and reliable

- Keen to make a difference in your community

- Able to prioritise workload and work unsupervised

- Able to work with volunteers and a board of trustees

- Able to work to deadlines

- IT literate – Outlook, Microsoft Office

- Numerate and able to interpret statistical data

- Flexible toward the needs of the charity

- Empathetic and able to work with people from disadvantaged backgrounds

- Experienced in retail, hospitality or logistics

- Skilled in leadership and management

- Experienced in working with charities

- Able to manage budgets

- Have a driving licence with no more than three penalty points, and use of your own car

- Obtain and maintain satisfactory DBS clearance

- Live within 15 miles of Guiting Power GL54 5TZ

Benefits:

- 28 days’ holiday including Bank Holidays

- 3% pension contribution

Position: Community Voice Officer

Location: Barnsley, South Yorkshire

Hours: 25 hours to be taken between Mon – Fri, one day working from home, other days expected to be in the community or office

Salary: £30,000 pro rata; 5% pension contribution, 33 days of annual leave entitlement (inclusive of bank holidays) pro rata

 Reportable to: Healthwatch Manager

Direct reports: None

Job Purpose

Healthwatch Barnsley (hosted by Barnsley CVS), is going through an exciting redesign to enable community voices to have even greater impact on the current strategies and developments in Barnsley.  The Community Engagement Officer role is an impactful and rewarding opportunity to join the Healthwatch Barnsley Team as we navigate upcoming changes introduced through the new NHS 10 Year Plan and the forthcoming Health Bill.  This role will ensure that the voices of Barnsley residents remain central as we work towards building a health and social care system that is fit for the future.

You will use your excellent interpersonal skills and creativity to gather feedback on Barnsley priorities, ensuring residents’ views shape local projects and developments contributing to Barnsley’s vision as the “Place of Possibilities”.

Working with Barnsley CVS and other established third-sector organisations you will identify new ways to reach under-represented or seldom-heard communities and strengthen how their voices inform local decision-making. You will collaborate with the wider Healthwatch team to support a strong, credible and independent voice within Barnsley’s strategic boards, helping to create a genuinely “Listening Borough”.

By capturing residents’ experiences and feeding them back to services you will contribute to a continuous feedback loop that empowers communities, builds trust and encourages ongoing participation in future engagement activities.

Key focus areas you could be working on include topics such as system-wide shifts

· Hospital to Community

· Analogue to Digital

· Sickness to Prevention

· Health on the high street

· The Barnsley 2040 vision

As part of the redesign, you will work as a team to design new ways to create dynamic feedback loops to the public using tools such as magazine creation, blogs or vlogs, podcasts, social media.  Your work will ensure that the communities in Barnsley know that their voice can have a genuine impact on the shaping of their town.

Employee benefits

- 33 days of annual leave (including bank holiday) which increases with longevity

- all staff given time off between Christmas and New Year without it impacting your leave entitlement

- enhanced sick pay during probation and increased entitlement with longevity

- 5% pension contribution

- discounts at local gym

- Enhanced maternity pay

The South East Gambling Harms Partnership is a consortium of regional Citizens Advice offices that include: Wokingham, Reading, West Berkshire and East Berkshire offices in Berkshire and Hart, Rushmore, Basingstoke and Tadley in North Hampshire. This is a high-profile initiative funded by the Office for Health Improvement and Disparities (OHID) to tackle gambling harms through the collaboration of the South East Gambling Harms Partnership. 

The Role

We are looking for a strategically-minded Regional Service Manager to lead the South East Gambling Harms Partnership. You will be the architect of our strategic engagement, building trusted partnerships with NHS commissioners and local authorities to ensure gambling harms are a priority in local health responses. You will lead a dedicated team of Training Leads and Prevention Workers, fostering a culture of accountability and innovation, building strong links with VCSE partners and the wider community. 

Key Responsibilities

• Strategic Leadership & Influence: Act as the lead advocate for the partnership, engaging with NHS and Local Authority commissioners to ensure gambling harm prevention is embedded into local health strategies and regional policies.

• Partnership Management: Provide cohesive leadership for a collaboration of eight Citizens Advice offices, ensuring all locations are aligned, accountable, and integrating gambling screening into daily practice.

• Operational Oversight: Lead the project team (Data Officer, Training Leads, and Prevention Workers) to meet ambitious targets, while managing budgets, risks, and funder reporting.

• Stakeholder Engagement: Foster "trusted partner" relationships with grassroots organisations and wider community sectors to reach high-risk groups, including young people, veterans, minority communities and affected others. 

Chopwell Regeneration Group is looking for an ambitious, values-driven and highly capable Senior Programmes Manager to help lead the next stage of our growth.

This is an exciting opportunity to join a successful and widely respected community organisation and play a central role in delivering programmes that improve wellbeing, skills, employability and opportunity for local people. Working closely with our Board, staff team, volunteers, partners and funders, you will provide strategic leadership, manage staff, lead impactful projects, and ensure our work continues to place Chopwell residents at the heart of everything we do. If you are an experienced leader who believes in the power of communities to shape their own future, we would love to hear from you.

About Chopwell Regeneration Group (CRG)

CRG is a trusted, community-led charity working at the heart of Chopwell to improve wellbeing, opportunity and quality of life.

Founded in 2017 by local residents, CRG has grown into a locally valued and widely respected organisation delivering community-led regeneration that works. We have a strong track record of partnership, collaborating with organisations across health, education and employment sectors.

In 2022 we opened The Bank, a multi-award winning community hub. It hosts a popular café, an affordable community market, a training kitchen, rental offices and business support, and a wide programme of learning, wellbeing, employability and social activities. 

In 2024 we opened our second building The Regeneration Shop - a volunteer-led repair and reuse space providing opportunities for residents to develop practical skills, reduce waste and build confidence. We are currently in the process of acquiring a new and bigger building for our Shop, to expand our repair activity and its associated social and commercial impact.

We have a team of 11 staff and every year work with over 200 volunteers.

Alongside our venues, we deliver a range of projects across Chopwell. This includes our food sustainability initiative Can Chopwell Feed Itself? and Brightening Up Chopwell bringing people together to improve shared public spaces and strengthen community pride.

Our Values and How We Work

We are an organisation that:

● Is committed to a thriving, sustainable future for Chopwell.

● Listens to our community- local consultation and lived experience shapes our work.

● Is ambitious for our community, driven to achieve impacts, and willing to innovate.

● Cares deeply about people, and supports our staff and residents to develop, grow and thrive.

● Values working in partnership with organisations locally, regionally and nationally.  

● Is guided by an active, experienced Board with a high level of expertise, including members with strong local knowledge and lived experience.

● Has a committed, skilled and hardworking staff team who bring energy and heart to their work.

Job Description: Senior Programmes Manager

Hours: 30 - 37.5 per week* (subject to agreement)

Holiday:  6 weeks pro rata (includes bank holidays)

Pay: £39,000 - £48,000 per year pro rata (depending on skills and experience)

Place of work:   The Bank, 19-21 Derwent Street, Chopwell, NE17 7HU

Reporting to: CRG Board of Trustees

Contract term: 12 month fixed term contract (expected to renew subject to funding)

The Senior Programmes Manager will work closely with our Senior Finance & Commercial Manager to provide leadership for Chopwell Regeneration Group (CRG), reporting to the Board of Trustees.  They will lead on strategy, planning and delivery for all programmes, working with board, staff and volunteers, and external partners to ensure activities are achievable, properly resourced, financially sustainable, impactful and effectively evaluated.

Key areas of responsibility:

● Strategic planning and delivery of social, cultural, education and training programmes that meet CRG’s objectives, including improved mental health and wellbeing, skills development and employability for Chopwell residents.

● Leading the growth of our public programmes that deliver wide-ranging educational and wellbeing benefits for the people of Chopwell, from social prescribing activity to business support. This includes planning annual programme aims and outcomes, developing partnerships, and ensuring delivery is financially sustainable and properly resourced.

● Leadership and management of staff including line management responsibility.

● Managing the volunteer programme in line with best practice and working with the staff team to recruit, communicate with and support volunteers.

● Developing and managing successful and innovative partnerships across a range of sectors and growing partnerships locally, regionally and nationally.

● Ensuring there is sufficient staff capacity to deliver programmes effectively, and advocating for and working with the Board to identify funding and support for additional resources.

● Identifying new funding opportunities and working with CRG Board to secure grant funding for programmes in line with strategic objectives.

● Managing budgets for all programmes and ensuring financial targets are met. 

● Evaluating outcomes across all programmes including collecting data, generating case studies and impact reports for Trustees, funders and a range of stakeholders.

● Ensuring programmes are delivered in accordance with current legislation, contractual/accrediting body requirements and CRG’s policies and procedures including Safeguarding, Equal Opportunities, Health and Safety and Data Protection. 

● Working with the staff team to generate news articles, photos, printed material and social media content to promote CRG’s programmes.

● Representing CRG at relevant events, networks and forums to build networks and raise CRG’s profile across a range of sectors.

Knowledge, Skills and Experience Needed

We are looking for a Senior Programmes Manager who can provide strategic leadership, strengthen our delivery and help ensure that Chopwell residents remain at the centre of everything we do. The successful candidate will demonstrate the following:

Essential Criteria

Leadership & People Management

● Leadership and management experience

● Ability to influence, motivate and inspire others

● Experience of people management and supporting staff/volunteers

● Confidence in advocating for community needs and priorities

Community-Led Practice

● Proven ability to work with communities, service users or audiences to shape programmes or services

● Commitment to inclusive, participatory and community-led approaches

● Ability to build trust and work effectively with people from diverse backgrounds

Partnership & Collaboration

● Strong collaboration and partnership-building skills

● Ability to work confidently with partners across sectors

● Excellent communication and advocacy skills with a range of stakeholders

● Excellent written and verbal communication skills

Programme and Operational Management

● Experience of developing, managing and delivering successful community programmes

● Ability to manage operational delivery, budgets and impact targets

● Experience of safeguarding, health and safety, GDPR or relevant compliance frameworks.

● Strong organisational skills and ability to manage competing priorities

Strategy, Funding and Evaluation

● Experience of identifying opportunities, developing projects or securing funding.

● Ability to monitor outcomes and evaluate impact.

● Experience of writing reports, case studies or funding updates.

Personal Qualities

● Creative thinking and problem-solving

● Self-motivated, resilient and adaptable

● Committed to the aims of Chopwell Regeneration Group

Desirable Criteria

● Experience of leadership and management in the voluntary, charity or community sector.

● Experience of managing grant-funded programmes.

● Good knowledge of safeguarding, health and safety, GDPR or relevant compliance frameworks.

● Experience of social prescribing, employability, education or wellbeing programmes.

● Experience of communications, PR or social media content creation.

● Understanding of the challenges and opportunities facing communities like Chopwell.

● Lived experience of the communities CRG serves.

Additional Information

● We would ideally like the successful candidate to start as soon as possible, but can be flexible.

● Flexible working arrangements are available and can be discussed at interview. Please note the majority of your working week will be expected to be on site. Also, occasional weekend and evening working will be required. This includes quarterly public meetings and trustee meetings every two months (minimum).

● Successful candidates will be subject to an Enhanced Disclosure and Barring Service (DBS) check.

● CRG is a Disability Confident employer. Any applicant with a disability who meets the essential criteria will be guaranteed an interview.  Please include information in your application if you are applying under the Disability Confident scheme.

● Any applicant living in an NE17 postcode who meets the essential criteria will be guaranteed an interview.

Deadline for applications: 11.59pm on Sunday 24 May 2026

Interviews: During week commencing Monday 1 June

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. 

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

This role is part of our Facilities and Property team. The Facilities and Office Assistant will ensure our office is a well-maintained, welcoming and inclusive working environment for colleagues and visitors. They will support the Facilities and Property Manager with day-to-day office running, health and safety and will work closely with teams across the organisation to create a safe, positive and inclusive workplace environment. The postholder will support staff onboarding and wellbeing and contribute to a high-quality employee experience in the office and working from home.

You should have good customer service skills and mindset, able to provide a welcoming experience for visitors and colleagues. You will enjoy relationship‑building and have a person-centre approach to supporting colleagues and an ability to communicate sensitively with older tenants. You should be highly organised with attention to detail and have an ability to switch between tasks and prioritise in a role which, by its nature, involves interruptions.

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a part‑time position of 28 hours per week, usually worked over four days, though we’re happy to consider five shorter days. The role is mainly office‑based, with occasional hybrid working arranged with your line manager. Your working days will be agreed with the Facilities and Properties Manager (who also works part‑time) to ensure full office coverage across the working week.

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and some hybrid working is available in this role. But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age on the careers page of our website.

Application Process:

To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A BASIC Certificate will be required for this role.

Closing Date: Sunday 17 May 2026, 11:59pm

1st Interview Dates: Wednesday 27 and Thursday 28 May, via Microsoft Teams

2nd Interview Dates: Tuesday 2 June, at our London Office (Avonmore Road)