Public health engagement officer jobs
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
Role Overview
The successful candidate will be involved in leading and co-ordinating the delivery of Crohn’s & Colitis UK’s research strategy including our programme of grants, and our work to support increased patient and public involvement in research. They will work with the Director of Services & Evidence and Head of Evidence & Research to support the charity’s involvement with external research bodies and contribute to the leadership, planning and delivery of cross-team projects, helping to influence and meet our strategic objectives.
About You
We are looking for someone who has proven experience of delivering successful research funding and patient and public involvement research activities. The successful candidate must be adept at establishing and maintaining effective relationships with external stakeholders and comfortable working with operational performance metrics, and implementing strategies and objectives for the organisation. Ideally your background will be in health care or working in a medical charity and you’ll be educated to degree level or equivalent. Given this role will involve managing and providing leadership to the Research team, prior management experience would be an advantage. Whilst not essential, a knowledge of the needs of people affected by Crohn’s and Colitis would be beneficial also.
Please see our Recruitment Pack for details of our full Job Description and Person Specification.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, although there will be times when you will need to travel to events/conferences. You will be required to attend two Directorate days each year and occasional face-to-face meetings with your team or our partner agencies. In addition, the charity meets four times annually at its office in Hatfield (or a location in London) for its’ ‘All Staff Together’ days, at which attendance is mandatory.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Salary Sacrifice Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.
Closing date: 9am Tuesday 27th May 2025
Interviews will be taking place w/c 2nd June and will be held remotely.
Please note: no applications will move forward within the recruiting process without a supporting statement.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage civil partnership status, race, religion or belief, sex and sexual orientation.
We will not be accepting any contact from Recruitment Agencies or Media Sales
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Summary
Introduction
Working within the Central Secretariat, the Safeguarding Structures Programme Director will lead a programme team to implement the new independent structures for the Church of England's safeguarding function.
About the Department
The Central Secretariat provides support to many of the governance bodies of the Church of England, including the General Synod, House of Bishops, Archbishops' Council and others. It also provides policy analysis and support on internal matters relating to the structure and governance of the Church of England.
What you'll be doing
The purpose of this role is to deliver the General Synod's motion of February 2025 to design, develop and deliver independent scrutiny of Church safeguarding and such operations as the Synod decides. It needs to do so in a way that brings stakeholders - victims and survivors, safeguarding staff across the Church, trustees and others - along with them, with a focus on delivering a system of safeguarding that commands greater confidence. And it needs to do so working through an executive chair and lead bishop.
You will lead a programme team that is in the process of being formed, and you'll report to the Director of the Central Secretariat, whilst also working through an Executive Chair (currently being recruited), the lead bishop for safeguarding and a Programme Board, and maintaining the confidence of the wider Church of England, including the General Synod, the House of Bishops and others.
Key responsibilities
- Lead the programme team to deliver an ambitious programme of policy development, legislation, restructure and new service development, being accountable for ensuring the programme meets objectives , delivers outcomes and realises benefits
- Support the Executive Chair and lead bishop to deliver the mandate of General Synod (February 2025) regarding the future of Church of England safeguarding - maintaining their confidence and engagement at all times, building a relationship of trust and collaboration.
- Lead the team to deliver the change:
- Design the change - agreeing the new models for scrutiny/complaints and operations
- Secure buy-in to the change - including from governance bodies, the General Synod, and other stakeholders
- Execute the change through a mixture of legislative, contractual and other arrangements; and
- Embed the change - through the communications, engagement, planning etc that will enable the programme to deliver the benefits
- Maintain excellent programme governance - both ensuring the programme is well-run, with appropriate internal governance (plans, resource management, risk management) and reports effectively to the Programme Board, and to governance bodies
- Develop excellent engagement with safeguarding staff and leaders across the Church
- Ensure that the proposals are designed from the user perspective - with a particular focus on victims, survivors and parish safeguarding officers
- Lead, support, encourage and manage, the programme team of approximately 6-8 people
- Develop key messaging and strategic engagement , overseeing internal and external engagement
- Equip and enable the lead bishop and Executive Chair to be effective senior sponsors and externally facing change champions, ensuring that they are fully briefed on all developments and properly supported prepared for their meetings.
About You
To succeed in this role, you will need to have substantial experience of delivering complex organisational change programmes, along with a strong understanding of safeguarding and trauma-informed practice. You'll need to be confident in leading substantial change programmes that are subject to intense public scrutiny. You will be values-led, promoting integrity and transparency in all aspects of your work in order to build and maintain the trust and confidence of a broad range of stakeholders.
Along with a recognised Programme Management accreditation (e.g. APM, PMI, PRINCE2 or equivalent), you will also need to demonstrate:
- The ability to create the vision and a sense of the destination, and also to engage in the precise details of what needs to happen to deliver it;
- A track record of engaging with people who are impacted by substantial change;
- Ability and experience of working collaboratively with a programme team and wider stakeholders to achieve success
- Experience of working with senior stakeholders to deliver, and capacity to work with an Executive Chair and lead bishop or similar.
- A salary of 82,157 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any salary-sacrifice pension contributions you make up to an additional 3% of your salary.
- 30 days annual leave plus eight bank holidays three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder.
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
Are you an experienced, innovative, and strategic leader ready to make a global impact? The Royal College of Radiologists (RCR) is seeking a visionary Head of RCR Learning to elevate our learning and events portfolio to new heights.
The successful applicant will provide visionary leadership to develop and successfully bring to market RCR’s digital and face to face learning and events portfolio, ensuring it is innovative, high quality and commercially positioned as the go to global market leader for both members and non-members working within medical imaging and oncology services. This will be delivered against the backdrop of the RCR’s wider strategic priorities, proactively enabling the wider organisation to meet its objectives, which include membership growth and workforce development in addition to the provision of world class learning resources.
The RCR is a great place to work, with an ambitious agenda. This is the perfect role for a passionate and confident individual with a proven track record of delivering value and impact across the business.
What you’ll do:
- Strategic development of the digital learning and events portfolio to deliver increased membership participation and global engagement, with consequent income generation (both direct and indirect).
- Product development through adapting and evolving RCR’s learning offer to meet and exceed users’ needs, covering both the learning products and the platforms on which they are delivered.
- Global growth and partnerships by building engagement with RCR’s digital learning and events with an appreciation of the diverse needs of segmented target audiences.
- Ensure marketing and sponsorship form key parts of the teams strategies, enabling delegate and income targets to be met.
- Lead and develop a high performing team to keep RCR Learning at the top of its game.
What you’ll need:
- Strong experience of leading a successful learning team, including the delivery of events, conferences and online learning.
- Excellent leadership abilities, capable of developing and retaining a high performing team.
- Experience of managing contracts, budgets , negotiation, business planning and income generation.
- Strategically and commercially minded leader.
- Ability to build and sustain strong and mutually beneficial relationships
- Solution orientated innovator, proactive in keeping yourself up to date with latest developments
If you are a skilled professional looking for their next challenge to demonstrate their skills and expertise whilst thriving in a fast-paced environment then this may be the position for you. Please find out more about the Head of RCR Learning role, the RCR and instructions on how to apply by visiting the RCR website and reading the candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.
We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
Brief role description:
The Marketing Manager will lead the delivery of high-impact, multi-channel campaigns that enhance engagement, drive fundraising initiatives, and strengthen support for our mission: to provide life-long, life-changing support, employment and training opportunities to Service leavers, veterans, reservists and their families.
As we mark our 140th anniversary, this is a pivotal time for the Marketing Manager to lead a team of four marketing specialists to drive impactful campaigns and amplify the Charity’s presence across multiple platforms. You will work closely with programme managers across the business to identify marketing needs and opportunities, while working with the wider MarComms department to develop and deliver marketing campaigns, advise on the most effective delivery channels, and propose ways of enhancing the Forces Employment Charity presence.
Interested? Want to know more about the Charity? Please see the Charity website
Eager to know more the role? Have a look at the Job Description attached.
What’s in it for you? Check out the Benefits sheet attached.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Wednesday 14 May 2025
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
Job Title: Alumni Relations Officer
Location: Rhodes House in central Oxford, Hybrid Working
Contract: Permanent
Hours: Full-time
Salary: £33,000 - £37,000 per annum
Reports to: Global Programmes and Alumni Engagement Lead
We have a fantastic opportunity for an Alumni Relations Officer to join the Rhodes Trust, Oxford. This role will be a crucial part of the Global Programmes and Alumni Engagement team, working closely with the Global Programmes and Alumni Engagement Lead to deliver a suite of Alumni engagement activities, communications and events. The role includes opportunities for personal development.
We are looking for the successful candidate to start with us in as soon as possible.
About the Rhodes Trust
The Rhodes Trust is an educational charity which offers Rhodes Scholarships to exceptional students from around the world to come and study at the University of Oxford. Our mission is to build a better world through global fellowship programmes that develop and connect compassionate, innovative, and public-spirited people committed to solving humanity’s challenges.
In recent years, we have also partnered with several other remarkable organisations to create the Mandela Rhodes Foundation, the Atlantic Institute, the Schmidt Science Fellows and RISE.
The role
This role is varied, providing an opportunity to learn and understand many aspects of the Trust’s work and ecosystem. To be considered for this role you will be required to have proven experience of managing administrative processes for in-person or hybrid events, great interpersonal skills, a passion to learn and understand the community, as well as a good knowledge of online project management tools and CRM systems.
The role will be responsible for:
· Contribute to the Global Programming portfolio, supporting to deliver keystone Alumni events such as reunions, UK and global Alumni events, and supporting constituencies with less activity, ensuring a proactive calendar of Alumni activities
· Support with general administration as requested, particularly regarding the Global Alumni Advisory Board (GAAB) and Lifelong Fellowship and Impact Committee (LFIC) including coordinating meetings, drafting meeting agendas and minutes, printing or sending of presentations, collating of information for reporting, following up on action items and other communication materials as appropriate
· Monitor the Alumni mailbox and ensure a timely reply to all queries and requests directed to them (including connecting Alumni who are looking for other Scholars). Provide appropriate responses to a varied range of enquiries from community members by email, phone, post and in person. Tactfully and diplomatically recognise and quickly resolve any potential issues raised
· Under the guidance of the Global Programmes and Alumni Engagement Lead, lead on key Alumni engagement initiatives as required, for example the annual Meeting Minds Alumni Dinner
· Ensure that all Rhodes Alumni Associations are up to date regarding the activities of the Rhodes Trust and where appropriate and possible, provide Alumni Associations with administrative support for their key events and engagement activities. Manage day-to-day contact and services to the network of Alumni Groups and Alumni Associations
· Together with the Communications team, support with mailings, Rhodes Connect content and social media activity that ensures that Rhodes Alumni are up to date and engaged in the activities of the Rhodes Community
· Role modelling the Trust’s organisational values of commitment, inclusion, belonging, growth and innovation.
· Carrying out any other duties relevant to the role, as requested.
· A deep commitment to the values, ethos and mission of the Rhodes Trust.
Please view the job description for more responsibilities
Essential skills, experience and qualifications:
· Experience in event planning and delivery, both in-person and online and/or hybrid
· Proven experience with Microsoft packages (Word, Excel, PowerPoint and Outlook), and online event platforms (e.g. Zoom)
· Excellent administrative skills with an ability to prioritise work and meet tight deadlines
· Ability to build strong working relationship with immediate colleagues, as well as with external stakeholders
Please view the job description for more essential skills
Desirable skills and experience:
· Previous Alumni Relations experience, or experience working with communities
· Experience with Salesforce
· Use of email marketing systems (e.g. Mailchimp, Campaign Monitor)
We are open to transferable skills from other industries, so please consider applying if you don’t meet all of the Essential criteria.
Benefits of working here
We are a global organisation and we use our deep connections across the world to bring together people of different backgrounds and viewpoints. We encourage our staff to challenge each other’s thinking and generate new ideas.
· 30 days annual leave (pro rata) plus 8 bank holidays
· Competitive pension scheme
· Generous family leave schemes
· Private health insurance
· Employee Assistance Programme
· Personal development opportunities
· Additional benefits, such as free access to the University's gardens, parks, libraries and museums, and University staff discounts in shops across Oxford.
· Cycle to work scheme
· Electric car scheme
If you would like to find out more, please click ‘apply’ to view the full job description and to find the link to apply. Please send us your CV and a covering letter. Please note, this advert will close on 4 May 2025. Please note the interviews will take place on 12th and 14th May.
The Rhodes Trust is an equal opportunity employer. We warmly welcome applications from talented people of diverse backgrounds and appoint without regard to age, disability, gender, gender identity, gender reassignment, sexual orientation, pregnancy or maternity, parental status, marital or civil partner status, race, colour, ethnic or national origin, nationality, religion or belief.
We are looking for a talented Communications Assistant with organisational, people and coordination skills to join a busy and varied directorate in a professional membership organisation.
The Communications Assistant will be an integral role in the communications directorate, supporting the Director and teams to deliver on ambitious objectives. We’re looking for an organised self-starter with good writing skills, who can turn their hand to event organisation, support with our publications and a variety of communications tasks, as well as offering support to the Communications Director and Heads of Teams.
You’ll be calm, have good administrative skills, adept at plate spinning and able to manage a varied workload, whilst learning huge amounts about communications and customer engagement. You will have demonstratable knowledge, interest, or experience of working within a Communications team, and have strong communication skills, with an understanding of how to effectively plan and manage your own time.
What you’ll do
- Provide admin and communications support to our flagship publications,
- Work on our annual censuses, including data verification and stakeholder engagement
- Support with branding and corporate communications activity
- Help to coordinate and deliver events
- Draft and deliver a range of communications, from website content to briefings.
- Deliver administrative support across the directorate
- Provide excellent customer service to Fellows and members.
What you’ll need
- Demonstrated knowledge, experience or interest of working within a Communications team
- Ability to manage databases, organise meetings effectively and support administratively
- Ability to multitask in a multi-faceted role
- An understanding of how to support senior executives effectively
- Good writing and communication skills
- Great attention to detail
- Flexible and self-motivated
- Able to manage a varied workload
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (up to 60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Summary
Our goal is to build health equity so that everyone living in urban areas has a fair and just opportunity to thrive and live in good health.
The Director of Policy, Influencing and Change will lead our efforts to shape policy, influence practice, and channel resources towards effective approaches to advancing health equity, this include spreading and scaling our proven projects and ensuring our work has a wider impact.
Policy, Influencing and Change
· Strategic leadership of IoUH Policy and Influencing: Delivering and evolving Policy & Influencing strategy that embeds policy, influencing into all IoUH’s programmes and work, overseeing effective execution of the strategy by the Policy & Influencing Team.
· Strategic leadership of IoUH Change function: Responsible for a strategic approach to partnerships focussed on scaling and sustaining what we know works. Overseeing delivery of a select portfolio of projects that are operating at scale and being replicated, particularly with a view to influencing local and national policy making and co-funding partnerships.
· Impact delivery: Overseeing the development and delivery of Policy and Influencing and Change strategies to support IoUH to achieve strategic aims and stated impact goals, including influencing decision making, policy debate and the policy and practice of key stakeholders.
· Stakeholder engagement and thought leadership: Working with the Director of Comms to manage IoUH’s external presence. Coordinating Policy, Influencing & Change stakeholder relations ensuring that IoUH has strong relationships with key stakeholders that support
scaling of effective approaches and enables wider policy and practice changes, with priority given to Government, Parliament, Lambeth and Southwark Councils, the Greater London Authority, other funders and policy influencing organisations. Supporting the IoUH Director Team to embed good stakeholder management practices within the work of their own teams.
· Thought leadership: Acting as a thought leader and supporting IoUH to be the go-to experts on urban health and health equity, representing IoUH and the Foundation externally
IoUH Leadership
· Champion inclusive leadership and be an effective member of IoUH’s Director’s Team
· Line management responsibility for national and international Partnership Manager, Head of Policy & Influencing and dotted line to Portfolio Managers holding day-to-day responsibility for scaled/to be scaled programmes
· Other responsibilities that can reasonably be expected to help ensure the successful delivery of your role
Corporate responsibilities
· Take strategic responsibility for ensuring consistency and identifying synergies in policy and influencing work across the Foundation, identifying opportunities to use insights from our work to influence policy and key audiences.
· Satisfy governance and accountability requirements including monitoring, evaluating and reporting on the impact of our policy, influencing and change activities
Knowledge, experience, and qualifications:
· Deep understanding of UK political environment and the operation of government
· Experience of overseeing complex large-scale programmes and handling significant (multi-million pound) budgets
· Experience of securing large funding partnerships or financial commitments
· Experience leading and developing teams and managing multiple project demands
· Experience in consistently embedding DEI into ways of working and create a feeling of inclusion for others, a presence to manage and lead others
· You are experienced and comfortable in handling uncertainty and navigating complexity
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
Overall Purpose
To work and lead on setting clear standards for high quality gathering, recording, monitoring and use of data collected via our grant’s programmes and initiative, accessing this data to inform donor grant reports, infographic data sharing, donor reports and network reporting in an accurate and transparent way. Reporting to the Head of Impact you will be technically proficient in monitoring data use of the CRM systems. You will also work directly with the Senior Leadership team on initiatives requiring evidence of impact and return on investment. The Data Officer will work closely with colleagues across the Foundation contributing to the delivery of the Foundation’s Strategic Plan, vision, and values.
Responsibilities
To lead on the accurate recording, management, and accessibility of data gathered through the Foundations programmes and initiatives via our Salesforce CRM system and future platforms, including potential Social Value and Social Return on Investment models.
Support the grants team in recording and maintaining accurate data, ensuring records are complete, up-to-date, and compliant. Conduct routine system checks and regular data cleansing as required.
Support monitoring received from grantees, helping extract key data and learning, checked by Head of Impact.
Provide support to Head of Impact with Salesforce CRM training to internal teams to enhance data usage and impact measurement.
Performance Management
Collect, analyse, and present relevant data on a quarterly basis to support donor reporting.
Produce data driven reports aligned with the Donor Care Plan, ensuring accuracy in evaluation, impact measurement, and End of Grant reporting (quality checked by Head of Impact).
Develop and submit annual data reports for platforms such as 360 Giving, FREA (Funders for Race Equalities Alliance), IVAR and other partnership platforms aligned to BLCF work including UK Community Foundation Quality Assurance.
Provide insights and key learnings that demonstrate the effectiveness of grantmaking, inform strategic decisions, and highlight return on investment.
Relationship Management
Regularly connect and engage with wider Community Foundation network to ensure BLCF’s data systems remain fit for purpose and aligned with sector best practices.
Participate in cross-foundation learning initiatives to stay updated on trends in data-driven grantmaking and impact measurement.
Work with the Head of Business Development to provide insights from donor trends and grant impact data, supporting fundraising and partnership strategies.
Representing the Organisation
Maintain a strong understanding of community and charity sector issues to inform BLCF’s data strategy and grantmaking approach. Ensure relevant insights are shared across the team.
Develop and maintain an appropriate network of contacts within the grantmaking sector across BLCF’s geographic reach.
Serve as a BLCF ambassador, promoting the Foundations values and impact through data storytelling and sector engagement.
Be an ambassador for the work of the Foundation by demonstrating its values in the delivery of its work.
Skills, Knowledge and Experience
Essential:
- Some demonstrable experience in managing data systems and CRMs to ensure accurate data is recorded and record maintain for reporting purposes.
- Some understanding of the wider voluntary and charity sector.
- Excellent personnel skills and able to work effectively within a small team providing support across a width of areas.
- A self-starter, able to act on own initiative and to organise, plan and prioritise own workload to meet deadlines.
- Ability to work effectively under pressure and to demonstrate a professional approach in a range situation.
- Fully computer literate including Word, Excel, Power Point and use of databases, CRM and SROI models or similar.
- Able to demonstrate how diversity, equality and inclusion (DEI) can be made integral to their work and service delivery.
- Committed to customer care and the provision of high-quality services
- Detail-oriented
- Punctual.
- Committed to learning and development.
- Ambitious, energetic and with an outward focus.
- Highly motivated, with an enthusiasm and determination to build the resources available and needed to support community needs across Bedfordshire.
- Creative and flexible in outlook.
- Strong commitment to the values of the Community Foundation.
Desirable:
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Some prior experience of grant-making or similar work.
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Track record of analysing and presenting data to inform decision-making and improve processes.
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Some previous experience of developing reports and insights for funders, donors, or key stakeholders.
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Research and data analysis; ability to process information accurately and write succinct reports.
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People with lived experience / professional experience of support for minoritised communities are particularly encouraged to apply.
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Understanding of need in the Bedfordshire County.
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Familiarity with legal and financial requirements for charities, community groups and social enterprises.
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Statutory sector experience such as; commissioning / procurement, police, health, etc.
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Proficient in use of Salesforce or similar CRM.
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Some knowledge and understanding of equality issues and legislation relating to the charity sector.
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Current driving licence and access to a vehicle.
Location: Contracted to our Peterborough office with the flexibility for hybrid working
Hours: Full time, 37.5 hours per week
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring they pay their employees fairly, they offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.
Closing date: Tuesday 13 May 2025
Interviews will be held week commencing 26 May 2025
No agencies please
Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.
The Translation, Innovation and Enterprise team have bold and ambitious plans to drive change, and we need a highly motivated, passionate, and enthusiastic team player to join us in our mission.
This new role will provide effective support for a range of our translational research activities including our Development Advisory Board, a growing team of scientific translational advisers and our relationships with innovators and investors.
The successful applicant must enjoy working in a fast paced, hands-on and highly collaborative environment and have the drive and determination to succeed. With excellent planning and organisation skills, this post will require someone that has an eye for detail and the ability to manage multiple priorities. A degree in life sciences or a related discipline is desirable.
You will bring excellent interpersonal and networking skills, be able to collaborate effectively with people from across the charity and a broad range of external stakeholders at all levels. Ideally, you will have some experience of working in the health or life sciences sector but more important is your ability and willingness to learn and develop yourself and this role as the team evolves.
If you are interested in the position, please complete the online application form and submit together with your CV.
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.
About Kidney Research UK:
Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.
At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.
Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.
Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.
Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.
You may also have some experience in the following: Translational Research Project Officer, Innovation and Research Coordinator, Research and Innovation Officer, Life Sciences Project Officer, Translational Science Programme Coordinator, Research Partnerships Officer, Health Innovation Project Coordinator, Biomedical Research Project Officer, Scientific Innovation Coordinator, Translational Programmes Officer, Research Engagement and Innovation Officer, Charity, Charities, Third Sector, Not for Profit, NFP, etc.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has become available to join our small team at Goulden House.
Our team comprises of an Estate Manager, Office Admin, the post we are looking to recruit to and 2 amazing cleaning staff.
We ensure the smooth & efficient running of the Co-Operative, comprising of 269 flats (42 Social Housing). From a governance perspective, we are supported by the management committee . 10 members, of which there are 3 Officers, Chair, Secretary and Treasurer.
This opportunity is ideal for someone who enjoys a challenge, the buzz of a busy office, engaging with residents and our suppliers. There is regular exposure to engaging with our accountancy firm who look after our company finances & Wandsworth Borough Council, our landlord also.
JOB PURPOSE
The Office Administrator will undertake all administrative support duties, typing, creating letters/templates, maintaining all databases of contact and contractors, filing and responding and maintaining records to standard enquiries. The role also requires answering the phone and logging calls, checking voicemails, opening mail, creating Notices and populating the Notice Boards at regular intervals, ensuring the confidentiality of sensitive information and abiding by Goulden House Co-Operative Ltd GDPR regulations.
MAIN DUTIES
- Resident engagement, taking and responding to residents’ calls, ensuring that all such engagement is documented on the Goulden House Resident Engagement Database
- Updating the Goulden House Registers (Risk Register, Complaints Register, Anti-Social Behaviour Register, Intercom Databases etc)
- Raise Works Orders and Purchase Orders and services on SAGE as per Estate Manager instruction
- Taking responsibility for the Approved Contractor List, ensuring that the contractor’s documentation is correct and current, i.e. Public Liability, relevant Health & Safety certification
- Liaise with contractors and organising repairs whilst ensuring compliance with the Goulden House Co-Operative Ltd Procurement Policy
- Issuing resident/visitor parking permits
- Monitor CCTV daily putting particular emphasis on fly-tippers
- Updating of Notice Boards across the site
- Inspecting the cleanliness of the Communal Areas twice weekly and signing off of the Cleaning Schedules which are placed in all of the Communal Areas, in the absence of the Estate Manager.
- Estate walk around as required or in the Estate Manager’s absence
- To undertake such duties as are reasonably assigned to you from time to time by Estate Manager
SERVICE DELIVERY
- To take a pro-active role in Health & Safety issues on the estate.
- To assist in ensuring the Co-operatives’ aims in relation to customer awareness are achieved.
- To promote a positive image through the development of good working relationships with tenants, lessees, committee members, contractors, Wandsworth Council staff and other agencies.
- To ensure equal opportunities policies and procedures are complied with in relation to staff, members, residents and the general public.
- The Office Administrator may be required to take on any other duties that may be reasonably expected of the position as advised by the Estate Manager
WORKING HOURS (rotation)
Week One (Mondays, Tuesdays and Wednesdays 9.00am – 5.00pm)
Week two (Monday, Tuesday, Wednesday, Thursday and Friday 9.00am – 5.00pm).
Week Three (Mondays, Tuesdays and Wednesdays 9.00am – 5.00pm)
Week Four (Monday, Tuesday, Wednesday, Thursday and Friday9.00am – 5.00pm)
We support flexible working and should the successful candidate request, we would positively review these requests balancing the needs of our business.
HOLIDAYS
20 days pro-rata commencing 1st April to 31st March of current year subject to approval (Annual Leave must be booked one month in advance).
Goulden House is a Residential site based in Battersea, where the successful candidate will become part of a small but very dynamic team.
Please submit an up to date CV, which should outline your most recent work history. This should be accompanied by a covering letter, clearly demonstrating how you meet the requirement of the Role.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Kentown Support is a new charity, here to ensure that every child with a life-limiting condition and their family across the UK has access to a model of integrated community children’s palliative care. We will:
· REPLICATE and roll out the Kentown model to reach more children;
· CREATE sustainable teams around the child and family; and
· EQUIP professionals and parents/carers with the knowledge and expertise to deliver the best health and social care for children with life-limiting conditions through high-quality research, education and training.
Our Marketing and Communications Manager will play a key role in growing our reach and influence, building Kentown Support’s brand across the children’s palliative care sector.
In this home based role, you will use your creative flair to develop and deliver strategic communications and marketing plans to our audiences using a range of channels. Working closely with colleagues, partners and service users, you will lead and implement all aspects of our communications’ strategy: Brand management & development, Web & social media, PR & Media and Storytelling & publishing.
We are building a compassionate and high performing organisation at Kentown Support. We are looking for an ambitious, energetic and collaborative colleague who has both a passion for their work and the difference it can make to children and their families. This is a rare opportunity to join an incredible charity at the beginning of its journey.
With the privilege of starting a new organisation is the ability to define the way in which we work. We are creating an environment based on trust and integrity with everyone’s wellbeing at the of core of its success. More traditionally, Kentown Support also offers 25 days’ holiday (pro rata) with an additional day off in your birthday month, 2 paid volunteering days (pro rata), an employee assistance program (including death in service) and 6.5% employer’s contribution to our workplace pension.
We are holding interviews on Teams on Monday 12th May, and final interviews in person on Monday 19th May, location to be decided.
Our website is currently under development, so while helpful on one key area of our work, it does not show the whole range of our activities.
The client requests no contact from agencies or media sales.
We have been lucky enough to secure funding from the National Lottery Heritage Fund for our wilder future for Herts and Middlesex Wildlife Trust Project. This is to undertake a programme of digital and cultural transformation at the Trust, creating a more efficient and effective organisation.
You’ll be part of the Trust’s Development Directorate, leading the development and delivery of the Trust’s volunteering transformation plans with the aim to improve collaboration and efficiency across the Trust.
About the role
This is a new role funded by the National Lottery Heritage Fund that will enable the transformation of how the Trust supports volunteering by delivering a programme of volunteer and staff engagement and training, and leading the set up and migration to a new cloud-based volunteer management system. The role will also lead on volunteer development with external partners as part of the project.
The postholder will require the ability to work collaboratively and to implement an agreed project plan to fixed milestones and is expected to support and embrace a positive team culture, and to uphold the Trust’s values and expected behaviours at all times. They should act as a positive role model for staff, volunteers and external stakeholders through a professional, collaborative and engaging approach.
Please see our recruitment for further job description and person specification.
How do we support you?
We offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits. You can find out more on our website.
How to apply
It’s quick and easy to apply.
Once you had read our recruitment pack just email with your up-to-date CV and a supporting statement (max 2 sides of A4), outlining your interest in the role and how you meet the role’s criteria. Please see our recruitment pack online for contact details.
The application deadline is 9am, Tuesday 6th May 2025.
Early application is encouraged as we will be reviewing applications as they are received and may contact you to discuss your application further before the interview stage.
About the Trust
Herts and Middlesex Wildlife Trust is a local nature conservation charity.
We believe that wildlife should have space to thrive alongside our everyday lives and that everyone benefits from having access to nature.
Our staff team is enthusiastic, friendly and committed to making a difference.
The client requests no contact from agencies or media sales.
Job Title: Trusts and Grants Manager
Job Ref: TGM444
Contract: Permanent
Hours: Full time – 37 hours per week
Salary: £31,000 – £35,000 per annum, depending on experience
Location: The role is offered on a hybrid basis with attendance at the Penny Brohn UK National Centre 3 days per week
About Us
Penny Brohn UK is the cancer health and wellbeing charity. We help people feel better in mind, body and spirit by offering support through our team of cancer support experts (which includes doctors, nutritionists, counsellors and exercise therapists).
Penny Brohn UK helps people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible. By making our services freely available, our aim is for all people with cancer to be able to access the high-quality support they need.
The Role
We are excited to be recruiting a new Trusts and Grants Manager and are seeking to appoint an experienced and motivated individual to operationalise and deliver a refreshed trusts and grants strategy at Penny Brohn UK.
This is a key role within our High Value Fundraising Team, with responsibility for managing the full trusts and grants portfolio, from smaller awards (c. £5,000) through to significant high-value grants (typically £10,000 and above). The postholder will lead on developing a strong funder pipeline, submitting high-quality applications and reports, stewarding funders, and maximising income across the programme.
The successful candidate will initially hold sole responsibility for the trusts and grants income stream, with support from the Head of Fundraising and Communications. However, depending on income growth over the first 12–18 months, there may be an opportunity to expand the team and recruit a Trusts and Grants Officer to support delivery, which would bring a future line management element to the role.
This role would suit someone who has previously managed an income stream within a smaller charity environment, or an experienced Trusts and Grants Officer who is looking to take the next step into a management-level position.
The individual we are looking for will:
- Have a proven track record of securing grants from trusts and foundations across a range of values.
- Be confident in writing persuasive, high-quality funding applications and reports.
- Bring strong project management and relationship-building skills, with the ability to grow and manage a healthy prospect pipeline.
- Be a team player with excellent communication skills, able to collaborate across functions and represent Penny Brohn UK externally with professionalism and passion.
- Be highly motivated and proactive, with a commitment to delivering excellent funder experiences and upholding the mission and values of Penny Brohn UK.
In return for your hard work and dedication you will enjoy a wide variety of benefits including:
- 30 days holiday plus 8 bank holidays
- Beautiful workspace in a semi-rural location on the outskirts of Bristol with free onsite parking
- Subsidised lunch, freshly prepared onsite in the Penny Brohn kitchen
- Flexible and hybrid working
- Enhanced sick pay after six month’s service
- Auto enrolment into the Penny Brohn UK pension scheme
- Free Life Assurance
- Family friendly policies with enhanced maternity and paternity leave after one year of service
- Specsavers Corporate eyecare test
- Cycle to work scheme
- Access to subsidised wellbeing at the Penny Brohn UK National Centre
Timetable for appointment
Closing date: Tuesday 20 May 2025
Interview date: Thursday 29 May 2025
Start date: As soon as possible
Please note: we would advise anyone interested in the position to submit their application as soon as possible to avoid disappointment as we may close the advert early should a suitable candidate be found.
Thank you for considering Penny Brohn UK, we look forward to hearing from you!
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At Penny Brohn UK, we are committed to promoting equality, diversity, and inclusion throughout the organisation. We are proactively taking action to support EDI and Wellbeing to support our ethos of creating a diverse culture that is reflective of both our employees and the lived experience of all communities touched by cancer. We welcome applications from individuals from all backgrounds regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
No agencies please.
HIV Peer Support Worker
About Trade
Trade Sexual Health (Trade for short) is a small health and wellbeing charity based in Leicester. We currently have seven staff and more than 40 volunteers.
Trade began as a grassroots gay community response to HIV in Leicester in the late 1980s. Throughout the 1990s, Trade worked in creative ways to spread information about sexual health and HIV prevention to gay, bisexual and other men who have sex with men in the city (GBMSM).
Trade has been a registered charity since 2000. Over the last 25 years, the core of our work has been focused on improving the sexual health of gay and bisexual men across Leicester, Leicestershire, and Rutland. We have always taken a holistic approach to understanding and addressing the range of issues that might impact on gay and bisexual men’s capacity to look after their sexual health. As a result, we started a counselling service – Approach Counselling – to support community members to improve their mental wellbeing. We now draw on this experience to tackle wider health inequalities in relation to sexual health and HIV, and to provide peer support for anyone living with HIV in the areas where we work. For a small charity, Trade has always ‘punched above its weight’ and we have a national profile for the innovative sexual health work we do.
We currently hold contracts to deliver sexual health promotion and HIV prevention outreach in the City of Leicester, Leicestershire and Rutland to LGBTQ+ people, asylum-seekers, and a range of racialised communities that experience significant inequalities in relation to their sexual health.
We have a history of providing peer support to people living with HIV and this is now becoming a growing strand of our work. In addition to the HIV Peer Support contract in Northamptonshire (which this post relates to), we expect to be delivering enhanced HIV peer support across Leicester, Leicestershire and Rutland.
The primary purpose of this role is to deliver first line peer support to people living with HIV, of all genders and backgrounds, in Northamptonshire. The postholder will spend most of their working week embedded within the HIV clinics in Northampton and Kettering. They will ensure that people who have been recently diagnosed, or are struggling with their diagnosis, and those re-engaging with their HIV care feel supported and have the information they need to live well and thrive with HIV.
The postholder will be responsible for:
· Working as part of a multi-disciplinary team (MDT), bringing their own knowledge and experience to that work.
· Work with a small group of volunteer peer mentors from the clinics to support people living with HIV
· Help recruit new volunteers and ensure that patients needing ongoing peer mentoring are matched to the most suitable volunteer.
· Help people living with HIV to develop self-management strategies, deal with stigma, reduce social isolation and improve their wellbeing.
· Develop a catalogue of services, groups and support in the area where people can be signposted to for further wellbeing support either in addition to or instead of peer mentoring.
· Help people to stay engaged with their HIV treatment and care, improving antiretroviral therapy (ART) adherence, and consequently ensuring ongoing viral suppression.
Job Activities
The post-holder will:
· Normally spend at least one day a week in the HIV clinic at Kettering General Hospital and one day at Northampton General Hospital. Some travel to other sites may be required.
· Work as part of a multi-disciplinary team (MDT) including nursing staff, doctors, clinical psychologists, and pharmacists within the HIV clinics, bringing their own knowledge and experience to that work.
· Triage new patients requiring peer support to understand what specific issues they are facing and the support they need.
· Work with a small group of volunteer peer mentors from the clinics to support people living with HIV. The volunteer peer mentors will be trained and managed by our partner organisation, Northamptonshire Carers, but the postholder will help recruit new volunteers in clinic, ensure that patients needing ongoing peer mentoring are matched to the most suitable volunteer, and help manage booking appointments between mentors and mentees.
· Help people living with HIV to develop self-management strategies, deal with stigma, reduce social isolation and improve their wellbeing.
· Help people to stay engaged with their HIV treatment and care, improving antiretroviral therapy (ART) adherence, and consequently ensuring ongoing viral suppression.
· Refer/signpost people into specialist services such as mental health services, drug and alcohol services, and services offering advice on housing, benefits and immigration issues.
· Support the eight standards listed in the British HIV Association Standards of Care for people living with HIV.
· Follow the National Standards in HIV Peer Support guidance and its four standards.
· Contribute to the development of innovative ways of delivering HIV peer support appropriate to the local context.
· Keep accurate, confidential and secure records of all peer support referrals and interactions.
· Contribute to the compilation of quarterly monitoring reports about our performance for the Integrated Care Board commissioning team for Northamptonshire.
· Develop and maintain professional working relationships with partners
· Represent Trade in a professional manner at relevant forums and meetings
Accountability / Reports:
The post-holder will report to the Chief Executive Officer
Peer staff supervision for project specific needs.
All positions are monitored by the Trade Board of Trustees and will be responsible to this Committee.
Duties and responsibilities must always be undertaken with due regard to the values and service principles of the organisation and in accordance with Trade Policies and Procedures, as well as all other policies and procedures by which Trade is contractually bound.
General Working Skills, Competencies and Conditions. What follows in this section will be applicable to all staff as per the requirements of specific roles.
Competencies and Skills
· competent in using computer-based software for word processing, data management (e.g. Excel) and social media literacy
· ability to work in a variety of venues throughout Northamptonshire in line with service requirements
· hold a full driving license (preferred, but not necessary)
· effective, independent decision making is necessary to signpost clients to other services if query is outside the remit of the post or the services which Trade provides
· ensure professional boundaries are always maintained
· dealing with clients’ fears and distresses
Working Conditions
· work will take place within a hospital or clinic setting at an integrated HIV and sexual health clinic
The post-holder will:
· attend team meetings and staff training days
· attend key events (as part of working hours) during the year including: World AIDS Day, and National HIV testing week
· contribute to professional working relationships and engage effectively with other partners to promote Trade services
· ensure that all premises are safe and secure for staff, volunteers, and service users
· share in domestic tasks with other staff members and volunteers
· undertake any other duties which may be reasonably required by the Trade Board of Trustees
Disclosure and Barring Service (DBS) : Enhanced DBS disclosures will be requested on appointment.
Person Specification
This person specification serves as the selection criteria for the post. The more of the criteria that you demonstrate you can meet in your application, the greater the likelihood of you being invited to interview. In answering the questions on the application form, explain how you meet these criteria.
Experience:
Lived experience of HIV and an understanding of the impact of receiving a new diagnosis Essential: will be assessed through application form and or Interview
Experience of supporting people in vulnerable circumstances, or from marginalised communities, particularly people living with HIV or other long-term health conditions Desirable: will be assessed through application form and or Interview
Experience of working collaboratively with multiple teams or organisations (including NHS services, charities and other support organisations) Essential: will be assessed through application form and or Interview
Skills:
Ability to communicate effectively and appropriately with a wide range of people and organisations Essential: will be assessed through application form and or Interview
Ability to work independently, using your own initiative Essential: will be assessed through Interview
Strong mentorship skills to support and motivate individuals Desirable: will be assessed through application form and or Interview
Excellent organisational and time management skills to manage multiple priorities, including appointments, supporting people access the service, and reporting Essential: will be assessed through application form and or Interview
Ability to deliver and develop a comprehensive peer mentoring scheme, understanding the importance of person-centred care and support Essential: will be assessed through application form and or Interview
Knowledge and understanding:
Knowledge of HIV, its impact on individuals, and the specific support needs of people living with HIV Essential: will be assessed through application form and or Interview
Knowledge of the benefits of providing peer support to and with people with long-term health conditions Essential: will be assessed through application form and or Interview
Familiarity with safeguarding policies and practices, particularly in health and support services Desirable: will be assessed through application form
Understanding of the benefits and challenges of volunteering (as a peer mentor) Essential: will be assessed through application form and or Interview
Personal attributes and approach:
A commitment to improving your own knowledge and skills Essential: will be assessed through application form and or Interview
A commitment to Trade’s mission, vision, and values Essential: will be assessed through application form and or Interview
A commitment to equality, diversity and inclusion when working with patients, volunteers, and the wider organisational/project team Essential: will be assessed through application form and or Interview
A commitment to providing development support to team members (including volunteers) and to ensuring that colleagues understand your priorities and work streams Essential: will be assessed through application form and or Interview
We plan to hold interviews on 13/14th May 2025
Trade provides high quality, health and wellbeing services to the LGBTQ+ community and people living with HIV (PLHIV)


The client requests no contact from agencies or media sales.
Visitor Experience Officer
Reference: FEB20259050
Location: RSPB Titchwell Marsh, PE31
Salary: £25,847.00 - £27,594.00 Per Annum, Pro Rata
Hours: Part-Time, 22.5 hours per week
Contract: Permanent
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (pro rata)
Titchwell Marsh is a wetland site abundant in a variety of wildlife including passage and migrant birds. Sitting on the East Atlantic Flyway, Titchwell is an important service station for species moving between Arctic breeding grounds and overwintering grounds in Southern Europe and Sub-Saharan Africa. In addition, it is known for other biodiversity including invertebrates and small mammals. Titchwell Marsh is a busy visitor destination, popular all year round with bird watchers, nature lovers and people wanting a quiet ‘get away’ from city life.
Our other reserve at Snettisham is a globally important estuarine habitat and is well known for its two nature spectacles, the dawn flights of Pink-footed Geese in winter and the whirling wader spectacles in late summer and Autumn. This wild landscape is unstaffed with minimal development to retain its natural appeal. In addition to being a hot spot for tens of thousands of waders, it is also an important site for ground nesting birds and is part of a conservation project to protect nesting Ringed Plovers.
We're looking for a team player with excellent people skills combined with a passion for connecting people with nature. Working at Titchwell Marsh reserve, you'll be providing a unique and fascinating visitor experience inspiring our visitors to support nature conservation now and in the future. This role is fundamental in ensuring we have the highest quality of visitor experience for both new and existing audiences.
You will be working with the Visitor Experience Manager and volunteers to ensure a coherent visitor offer is delivered whilst also working with the HQ team to ensure the highest quality of RSPB visitor experience.
Essential skills, knowledge and experience:
- Computer literate to include professional use of social media to adhere to brand requirements.
- Working knowledge of visitor engagement techniques.
- Excellent verbal and written communication skills.
- Ability to plan and prioritise workloads.
- A team player who can motivate and inspire people.
- Problem solving skills and ability to work on own initiative.
- Ability to manage and respond to customer needs and feedback.
- Ability to maximise opportunities for visitor engagement and income generation.
- Able to build and maintain strong working relationships.
Desirable skills, knowledge and experience:
- Experience of managing and delivering against targets and KPI’s.
- Experience of analysing and interpreting data in a visitor experience environment.
- Successful experience of managing or supporting a team of staff and/or volunteers.
- Having contributed to a successful visitor project or visitor attraction.
- Tourism or leisure related qualification, ideally at HND level or equivalent.
- Working knowledge of Equal Opportunities and Diversity.
- Health & Safety in the workplace.
The ideal candidates will have strong communicating skills, proven experience at delivering events and a high standard of visitor experience - if that's you we'd love to hear from you!
Closing date: 23:59, Sunday 18th May 2025
We are looking to conduct interviews for this position from 19th May 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.


