Public policy jobs
£37,500 to £44,700 per year
Fixed term contract (two years), full-time (37.5 hours per week)
Based in the West Midlands with regular travel across the region
Are you driven by equity and ready to make a real difference for Black men’s health? We’ve launched a bold new pilot in the West Midlands to tackle the urgent issue of late prostate cancer diagnosis in Black men and we need a dynamic Project Manager to lead the way. In this pivotal role, you’ll bring communities, healthcare partners and local insight together to dismantle barriers, build trust, and shape a model that could change outcomes across the UK.
What the job involves
As the Project Manager, you’ll lead an innovative pilot designed to tackle late diagnosis of prostate cancer in Black men. Day to day, you’ll shape and deliver a regional model that breaks down systemic barriers to early diagnosis - from coordinating the unification of efforts to address drivers of inequity in prostate cancer to establishing a new bridging fund to support cross-sector partnerships. You’ll work closely with community organisations, Primary Care Networks and NHS stakeholders, bringing people together to build trust and drive practical, measurable improvements.
What we want from you
You’ll be someone who cares deeply about health equity and is motivated by making real change happen for Black men in prostate cancer. We’re looking for someone who has experience designing or delivering community‑based health projects and feels confident working across sectors to build strong, equitable partnerships. You’ll bring strategic thinking, the ability to turn insight into action, and the communication skills to engage, influence and inspire. You’ll be comfortable managing timelines, budgets and reporting impact, and you’ll bring a strong understanding of public health, health equity or programme management. Most importantly, you’ll champion inclusion, cultural sensitivity and our values in everything you do.
As this role is supporting our work in the West Midlands, candidates must live within, or no more than 30 minutes from, one of the following NHS Health Trust areas: Herefordshire and Worcestershire, Black Country, Shropshire, Telford and Wrekin, Staffordshire and Stoke-on-Trent, Birmingham and Solihull, or Coventry and Warwickshire.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.
Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.
We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.
How to Apply
Visit our Prostate Cancer UK Careers page via the apply button to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.
You can also download a copy of the job description and access the link to our careers portal to submit your application.
The closing date is Sunday 22nd February 2026. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled from Monday 2nd March 2026. We’re expecting the interviews for this role to be held online.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
We’re hiring a Director of Communities, Health and Partnerships.
Hackney CVS is in an exciting new phase and we’re looking for a senior leader to help shape it.
Following a major restructuring and redesign of our support offer, we’re focusing more sharply on our core mission: strengthening, connecting and championing the voluntary and community sector (VCS) across Hackney and the City of London.
Our Director of Communities, Health and Partnerships will:
- Lead our networks, forums and engagement work.
- Amplify community voice in local decision-making.
- Build powerful cross-sector partnerships.
- Support the voluntary sector to influence systems change.
You’ll join our Senior Leadership Team at a pivotal moment, helping us embed new ways of working and secure a brighter future for the VCS.
If you care deeply about equity, collaboration and the potential of the VCS to transform lives, and if you thrive in complexity, influence and relationship building, we would love to hear from you.
For the full job description and person specification, please see the attached recruitment pack.
#director #community #health #partnership
We support voluntary and community sector (VCS) organisations in Hackney and the City of London.
The client requests no contact from agencies or media sales.
Join Blue Cross as a Customer Care Officer and play a pivotal role in providing essential support and information to our supporters, clients, and the public.
As the compassionate first point of contact, you'll offer a listening ear, expert advice, and signposting services, ensuring that every interaction leaves a positive impact on those seeking assistance. This is a hybrid role with 2 days a week in our Burford office.
More about the role
In this role, you’ll provide advice, reassurance, and assistance to those in need of our services, with a particular emphasis on complaint management. Whether by phone, email, or other channels, you will ensure their concerns are addressed with empathy and professionalism.
Key responsibilities include:
· Handling complaints from service users with empathy, professionalism, and attention to detail.
· Documenting and investigating complaints and supporting timely resolutions.
· Responding in writing to enquiries and feedback across letters, email, and social media.
· Resolving enquiries and requests promptly, escalating complex issues where needed.
· Staying up to date with Blue Cross initiatives and campaigns to provide accurate information.
· Acting as a brand ambassador, promoting our mission and values in every interaction.
· Processing telephone donations accurately and compliantly.
· Supporting clients who may be distressed, both over the phone and face to face, with a calm, professional, and compassionate approach.
This role is pivotal in ensuring every interaction with Blue Cross leaves a positive impression, even when addressing concerns or complaints, and contributes to our mission of providing compassionate care to animals and their owners.
This role is a full-time position (35 hours per week), working Monday to Friday, 9am to 5pm.
About you
You’ll bring excellent communication skills and the ability to engage with a wide variety of people in a busy environment. Resilient and adaptable, you’ll be comfortable handling sensitive and emotionally charged conversations while maintaining professionalism and compassion.
Knowledge, skills, and experience
· Customer service experience within a busy office or call centre environment
· The ability to multi-task and demonstrable experience of responding to a high volume of telephone and email enquiries
· A calm, confident telephone manner
· Demonstrable resilience and experience of dealing with distressed and angry enquirers
· Excellent keyboard skills, knowledge of Windows and MS Office and the ability to learn and navigate multiple IT systems
· Experience of handling complaints
· Excellent communication skills, both written and verbal
· The ability to self-manage while working collaboratively as part of a team
· The ability to demonstrate understand and apply our Blue Cross values
Desirable knowledge, skills, and experience
· An understanding of basic animal welfare
· An understanding of confidentiality and the Data Protection Act
· Experience working with CRM or ticketing systems
· Previous experience of working in the charity/voluntary sector
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can.
With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
thrive in a supportive and rewarding environment.
Our generous benefits package includes:
· 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata.
· Pension scheme with enhanced employer contribution
· Life assurance
· Unlimited access to an employee assistance programme
· Programmes for physical and mental wellbeing support
· Free access to GP via MetLife
· Recognition scheme
· Annual volunteer days
· Claim for professional fees
· Charity worker discounts across a variety of retailers.
We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website.
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
Mind in Haringey is an independent charity organisation providing vital mental health services to our community in Haringey since 1989.
We have a broad and exciting range of services and projects running in a dynamic, evolving environment. We are constantly striving to develop and improve our services through listening to our community, peers, and staff team to evaluate and deliver the best possible projects for our community.
Working with Mind in Haringey will give you the opportunity to join a small, creative team with many opportunities for learning and progression. We are a diverse and passionate team, who welcome experiences and perspectives from all backgrounds.
We particularly encourage applications from those with lived experience of mental health, from racialised communities, members of the LGBTQ+ community, and residents of Haringey who are passionate about changing things for the better in the borough.
Haringey is a melting pot of culture, history, and resilience. Though there is much that needs to be improved, we are proud to work as part of a community that has displayed great strength in hardship both in the past and in more recent years. Interested in joining us in this work? We look forward to receiving your application for the role.
The Programme Manager will coordinate and drive delivery of the North Central London Gambling Harms Reduction Alliance, a major two-year initiative involving partners across all five NCL boroughs, NHS, Thrive LDN, voluntary and community sector partners, King’s College London, and people with lived experience.
This role is central to delivering an ambitious, innovative, and highly collaborative public health programme aimed at preventing and reducing gambling-related harms across NCL.
We work to prevent mental health problems, promote mental well-being and ensure those with mental health problems are respected and included



Volunteer officer – North Middlesex Hospital
Salary £30,000 - £33,000 per annum - subject to skills and experience
Hours of work 37.5 hours a week over five days
Base North Middlesex University Hospital, Sterling Way, London N18 1QX, UK.
Upon successful completion of probation, employees would be in a hybrid role, with four days in the office and one day remote.
The role
The volunteer officer will report to the volunteer manager.
The purpose of this role is to deliver the coordination of the operations of the charity’s volunteers ensuring that they have the best experience possible.
The objectives of the post are:
· To support the day-to-day smooth running of the service
· To be the first point of contact for the service and provide excellent customer service to ‘walk-in’ and face-to-face enquiries
· To deliver new projects to assist in the delivery of the service
· Support the launch and growth of the service, working closely with the volunteer manager to ensure sustainability.
· Work independently as the sole charity representative on-site, ensuring effective coordination while adhering to lone working policies.
The team
Volunteer team
- The volunteer team is responsible for managing and coordinating volunteering roles across the 4 main hospital sites and satellite sites for the Royal Free London Trust.
- The volunteer team work closely with Trust staff to ensure patients have the best possible experience whilst they are in the hospital, they also support the volunteers with anything they may need to carry out their roles and make a significant contribution to the operational and strategic aims of the charity and trust.
Organisation
The Royal Free Charity stands at the threshold of its most important period of development.
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.
Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.
Person Specification
Qualifications
- CSE/GCSE in maths and English or equivalent.
Experience - essential
- Demonstrated experience in coordinating activities or projects involving multiple stakeholders
- Strong interpersonal skills to work collaboratively across diverse teams
- Experience of databases (CRM) for the management and monitoring of volunteers/service delivery
- Intermediate level of MS Office (outlook, word, excel and PowerPoint) and use of cloud-based systems
The recruitment process
To apply for this post, send your:
- CV (please include your last employer and dates of employment)
- Cover letter addressing how you meet the criteria set out in the job description and person specification,
Please note, that applications submitted without a cover letter may not be considered for this role.
Closing date for application: Friday, 13 February 2026, 9 am
Interview date: Monday 23 February 2026
Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.
- You must be eligible to work in the UK
We are happy to consider any reasonable adjustments that candidates may require during the recruitment process.
As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.
We accelerate improvement and innovation beyond what the NHS can provide



The client requests no contact from agencies or media sales.
This is an exciting position for an exceptional person with a strong campaigning background to work for one of the UK’s leading rights NGOs. In this role, you’ll have the opportunity to devise high-impact campaigns to achieve real change, co-ordinating a multi-disciplinary high-performing team to further privacy, free expression and data protection rights. Ideally, you’ll also be a key Big Brother Watch spokesperson in the media.
You’ll have both people and project management responsibilities, leading our campaigns on key civil liberty issues such as digital ID, free speech and protest rights, facial recognition, AI and mass surveillance.
You’ll plan, execute and evaluate campaigns across all areas of our work.
Big Brother Watch
Big Brother Watch is a UK civil liberties campaign group fighting for a free future. We’re determined to reclaim our privacy and defend freedoms at this time of enormous technological change. And we fight to win.
We’re a fiercely independent, diverse, non-partisan and non-profit group of campaigners and researchers who work to roll back the surveillance state and protect the public’s rights in parliament, the media or the courts if we have to. We publish unique investigations and pursue powerful public campaigns to pursue real change. We work relentlessly to inform and empower the public to collectively reclaim privacy, defend our civil liberties and protect freedoms for the future.
We’re a small, dedicated and highly effective team of seven full-time staff and five volunteers.
Job description
Campaigns
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Develop and execute quarterly campaigns plans to manage and schedule relevant advocacy, policy and research work to further our strategic aims
-
Co-ordinate a high-performing, multi-disciplinary team to pursue campaign goals
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Identify advocacy and press opportunities to further campaign aims
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Strategise/oversee development of campaign materials & engaging supporter actions
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Promote Big Brother Watch’s campaigns in the media, writing articles and giving quotes/live interviews to press and for our social media channels
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Uphold Big Brother Watch’s reputational excellence in public fora
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Work with Director to periodically set campaign priorities in our organisational strategy
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Communicate complex issues to varied audiences, whether parliament, press or public; whether through traditional means (e.g. print media) or public stunts and actions
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Build strong relationships with parliamentarians and advisors across all parties
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Identify opportunities to further our strategic aims in parliament through committees, parliamentary questions and other activities; as well as regional assemblies and on occasion local government
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Work with stakeholders and pursue collaborative campaigns/coalitions on key issues
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Develop and advance Big Brother Watch’s relationships with allies across Government, legislative bodies, international organisations & NGOs in a strictly cross-party manner
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Reflect, evaluate and implement learning from Big Brother Watch’s campaigns
Events
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Organise Big Brother Watch’s party conference fringe events annually
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Seek other opportunities to organise Big Brother Watch events at appropriate times, including report/campaign launch events, public events and stakeholder roundtables
Management
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Oversee the organisation’s execution of campaigns, ensuring appropriate delegation
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Ensure the highest level of quality of all campaigns output
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Line management responsibilities for the advocacy team (currently two Legal and Policy Officers)
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Manage staff performance and development, and ensure wellbeing
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Help foster a positive, supportive and high-performance work environment
The client requests no contact from agencies or media sales.
Purpose of the role
The Legal Director provides strategic leadership on immigration, economic migration, asylum and nationality for ILPA, with a primary focus on legal policy, legislative analysis, member engagement and public influence.
The role is responsible for shaping ILPA’s legal positions, overseeing the quality and coherence of legal analysis across the organisation, and maintaining ILPA’s standing as the leading professional membership body in immigration and asylum law.
Key responsibilities
1. Legal strategy and leadership
In collaboration with the Trustees and Chief Executive, the Legal Director will:
a. Develop and maintain ILPA’s short-, medium- and long-term legal strategy in line with ILPA’s charitable objectives.
b. Identify emerging legal, policy and practice issues affecting immigration, asylum and nationality law.
c. Engage with ILPA members to understand frontline impacts and systemic concerns.
d. Advise the Trustees and Chief Executive on legal policy priorities, organisational positioning and risk.
e. Translate member insight into clear legal and policy positions.
f. Lead ILPA’s legal responses to legislative proposals, consultations and policy initiatives.
g. Ensure ILPA’s legal work remains focused, authoritative and aligned with ILPA’s strategic plan.
2. Policy, parliamentary and public influence
a. Lead ILPA’s engagement on legal and policy matters with government departments, Parliament and public bodies.
b. Draft and oversee consultation responses, parliamentary briefings and policy submissions.
c. Represent ILPA at meetings with Ministers, officials, parliamentarians and sector partners.
d. Provide expert evidence to parliamentary inquiries and committees.
e. Support the Chief Executive in high-level advocacy and external relations where appropriate.
f. Maintain ILPA’s reputation as a trusted expert voice on immigration and asylum law.
3. Member support and legal expertise
a. Maintain expert-level knowledge of UK and international immigration, asylum and nationality law.
b. Monitor and analyse developments in legislation, case law and policy.
c. Oversee the accuracy and quality of legal information provided to members.
d. Support ILPA’s thematic and regional working groups, including attendance and follow-up actions where appropriate.
e. Build and maintain relationships with NGOs, migrant organisations and advice-sector partners.
f. Strengthen member engagement through high-quality legal leadership and insight.
4. Relationship with litigation and advice functions
a. Work collaboratively with the Director of Strategic Litigation and Advice to ensure consistency between ILPA’s policy positions and litigation strategy.
b. Provide legal policy insight to inform litigation priorities where appropriate.
5. Management and organisational leadership
a. Line manage the Senior Legal Officer and support the Chief Executive’s HR management function for the Senior Legal Officer
b. Provide strategic direction and professional support to the legal function without direct responsibility for operational casework or project delivery.
c. Contribute as a senior member of ILPA’s management team.
d. Support organisational planning, risk management and reporting.
e. Act as a senior ambassador for ILPA internally and externally.
6. Cross-organisational working
a. Work with the Training Manager to identify emerging legal training needs and priority topics for members.
b. Contribute to the development of training programmes, events and conferences by advising on content and legal accuracy.
c. Support identification of suitable speakers and trainers from within ILPA’s membership.
d. Work with the Content and Digital Services Manager to ensure legal content is accurate, accessible and up to date across ILPA’s digital platforms.
e. Contribute legal expertise to funding bids and project reporting where required.
f. Support organisational strategy development and review.
g. Undertake other reasonable duties consistent with the seniority of the role.
Accountability and relationships
Reports to: Chief Executive
Direct reports: Senior Legal Officer
Key internal relationships:
· Director of Strategic Litigation and Advice
· Training Manager
· Content and Digital Services Manager
· Trustees and Chief Executive
Person specification
Essential
· Substantial expertise in immigration, asylum and nationality law
· Strong understanding of public law and human rights frameworks
· Proven experience of legal policy development and advocacy
· Excellent analytical and drafting skills
· Experience managing senior legal staff
· Authority and credibility with Parliament, government and the profession
Desirable
· Experience within a membership organisation or charity
· Understanding of litigation governance structures
· Experience contributing to digital legal resources
· Familiarity with training design or professional education
Why work at ILPA
• National profile and respected reputation
• High-impact policy and legal work
• Flexible and supportive working culture
• Collaborative, expert-led organisation
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Hoxton Health helps hundreds of local people to manage long term conditions and stay mobile and independent as they age. We are seeking a new director for our calm and friendly complementary therapy clinic based in St Leonards community hospital.
About Us
Hoxton Health is a well-valued local charity, established over 30 years ago, providing low-cost complementary therapy treatments for older people and those with long term conditions. We fundraise and build partnerships to subsidise treatments, offering lower costs to older patients. Based in St Leonard’s Hospital in Hackney, our friendly team consists of independent practitioners delivering therapies through the week, two other part-time office staff, and a team of volunteers who run the reception.
What will you be doing?
The Centre Director is responsible for the management of all aspects of the organisation's operations and development – internally and externally.
This includes:
- Governance and strategy, including support for Trustee Board
- Oversee smooth running of the clinic
- Finance and fundraising
- Staff management
- Monitoring and evaluation of grant funding
- Development of new projects
- Partnership engagement with other agencies
The clinic is small but busy, with varied days and experiences. We foster a friendly and supportive environment for both our patients and team members. Leadership, guidance and inspiration for this must start with the Centre Director’s work and influence.
Why join us?
- Opportunity to shape the future of a well loved, longstanding service for older people and those with complex needs
- Satisfaction of leading a service with real and valued impact on the health of local people
- Opportunity to join and lead a friendly and welcoming team
- Employer Pension contribution
- Complementary therapy treatments at staff rate
#Director
#Centre Director
#Clinic Director
#Charity Director
Please send us your CV and a covering letter, letting us know why you are interested in the role, and addressing the person specification in the Job Description
Interviews
Interviews will be on Wednesday 25th February. Please confirm on your application your availability on that day
The client requests no contact from agencies or media sales.
Grants Officer
Service: Grants
Salary:
- £25,221 - £27,780 FTE per annum (£15,132.60 – £16,668 per annum for part-time, 22.2 hours per week)
- Additionally, £480 home-based allowance FTE per annum (£288 per annum for part-time, 22.2 hours per week)
Location: Homebased
We currently work from home on Tuesday, Wednesday, Thursday and Friday from 9am to 3pm.
Hours: 22.2 hours per week (part-time)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for a Grants Officer to join Family Actions’ Grants Service. You will work closely with the Grants Manager to award grants to individuals and families through our range of welfare and educational grants programmes. Although we are a small service our impact is significant, our grants help thousands of people every year.
Main Responsibilities:
- Working with the Grants Manager on the day-to-day administration of Family Action’s Grants Programmes.
- Assessing Grant Applications.
- Being a key point of contact for grant recipients and members of the public providing assistance and information about Family Action’s grants service.
- Assisting with maintaining strong working relationships with Family Action’s partner organisations and providing information about the Grants Service both to external and internal services.
Main Requirements (for details check the job description and person specification):
- Have a non-judgemental, reliable and professional approach in dealing sensitively with vulnerable individuals via email and telephone.
- Proficient in Microsoft Office with strong IT and administration skills.
- Enthusiasm to learn new skills and gain new knowledge relating to the grants service including: IT systems such as databases, communication skills, knowledge about welfare benefits systems, housing systems, educational funding options and other grants that are available.
Benefits:
- an annual paid leave entitlement that commences at 25 working days pro rata, rising each April by one day, subject to a maximum of 30 working days pro rata plus bank holidays pro rata
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Apply via our website and fill out our digital application form
· Closing Date: Friday 20th February 2026 at 11.59pm
Interviews are scheduled to take place the week starting 2nd March 2026 virtually, with slots throughout the working day and early/late slots available.
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Job Title: Volunteer Manager
Salary: SCP 37 (35,815 pro rata per annum)
Responsible to:Head of Communities, Older Adults & Volunteering
Location: Working hours divided between BVSC Offices (Latham House, 33 – 34 Paradise Street Birmingham, B1 2AJ) and home address, as agreed by BVSC
Hours of work: 21 – 25 hours per week
Contract Duration:Temporary – until March 2027
Volunteer Manager
· Are you confident managing volunteers and building strong community relationships?
· Do you enjoy coordinating programmes and keeping things running smoothly?
· Are you motivated by helping people get involved and make a difference?
If you’ve answered yes, we’d love to hear from you.
We are recruiting a Volunteer Manager to join our Communities, Older Adults and Volunteering team. The postholder will lead the Bolder Healthier Community Champions Volunteer Programme, overseeing the full volunteer journey from recruitment through to ongoing engagement. This includes coordinating recruitment through the Volunteer Brum digital platform, ensuring volunteers are effectively onboarded and inducted, and maintaining accurate, up-to-date records. You will work closely with local delivery partners to support them in involving and supporting volunteers in their areas, while also developing engaging content for volunteer sessions.
You will also lead activity within the Blues Go Green funded programme, building strong relationships with partner organisations and attending regular partnership meetings. The role involves supporting the development and delivery of volunteering activity in public parks across the city, ensuring activities are well planned, inclusive and delivered safely. Gathering feedback from volunteers and using it to inform continuous improvement will be an important part of this work.
Alongside programme delivery, you will oversee marketing, communications and events linked to both programmes. This includes promoting opportunities to attract volunteers from across Birmingham, supporting partners with local promotion, and coordinating online and in-person inductions, engagement sessions and celebration events. You will also support financial monitoring and reporting, helping to track budgets, manage invoices and contribute to reporting against key performance indicators.
This role is well suited to someone who is organised, approachable and confident working with volunteers and partners, with experience of managing programmes and a strong interest in community and voluntary sector work.
Please see the job description for further details
Working for BVSC
BVSC is proud to provide a place to work in which staff feel valued and motivated. Our talented and committed staff team are provided with competitive terms and conditions, and a supportive, flexible, friendly working environment.
Our organisation’s culture is underpinned by our 4 core values – Commitment, Collaboration, Inclusion and Integrity. These values are demonstrated in the work of our staff team, who are integral to the achievement of our mission to support and advocate for a vibrant, resilient voluntary sector in Birmingham.
Terms and conditions
· 35 hour working week (full time hours)
· 29 days annual leave + bank holidays a year (pro-rated for part time staff)
· 5% pension contribution
· 3.5 times salary Death in service benefit
· BVSC is a Living Wage Employer
Work-life balance
· Flexible working arrangements available for staff
· A flextime system is in place for staff
· We offer up to 7 days paid leave per year for undertaking voluntary work or public duties
· We provide generous maternity and paternity pay
Staff development
· We support staff to undertake training and development, providing funding and time off for study
Values based approach
· We take a values led approach to the full employee journey including values based interview, and values based supervision and appraisals
Wellbeing
· We offer free access to a range of wellbeing platforms
· BVSC offers all employees a suite of wellbeing support
We are looking for candidates that can demonstrate the following BVSC organisational values:
Commitment: Making a positive difference through passion, innovation and social action
Collaboration: Connecting people and organisations to work together to improve lives
Inclusion: Empowering and involving everyone in creating a fair and equitable Birmingham
Integrity: Building trust through delivering excellent outcomes
At BVSC, we are dedicated to promoting equality, diversity, and inclusion in all areas of our work. We actively strive to create an environment where all individuals - regardless of ethnicity, sexual orientation, gender identity or expression, or any other aspect of their identity or lived experience - are welcomed, respected, and valued.
As part of our commitment to positive action, we take proactive steps, where needed, to address underrepresentation and create fair opportunities, particularly in recruitment. We aim to ensure that everyone has an equal chance to progress and succeed.
We stand in solidarity with all marginalised communities, ensuring that our policies, practices, and culture are inclusive, equitable, and empowering. We are dedicated to challenging discrimination and fostering a workplace where diversity is not only acknowledged but celebrated.
We strongly encourage suitably experienced applicants from a wide range of backgrounds to apply and join BVSC.
We encourage applicants to think creatively about how they can meet the requirements of the role and person specification if there are essential criteria you do not meet, so please describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this. From application to interview, we place inclusion at the heart of all we do.
We are a Second Chance Charter employer, committed to ensuring that people with convictions can access employment. DBS checks, if applicable to the role, will be conducted once a job offer has been made and accepted.
Closing date for applications – 10 February 2026 at 10am
Interviews to take place – 25 February 2026 in person
Shortlisted applicants will be contacted by 18 February 2026. If you have not been contacted by 18 February 2026 you should assume you have not been shortlisted.
Applications that do not include a cover letter will not be considered by the panel.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Secondments will be considered.
The client requests no contact from agencies or media sales.
Events assistants (Kent, Sussex)
Salary £13.80 per hour + benefits
Reports to: Events Manager
Department: Marketing, Fundraising & Engagement
Contract: 10 Casual contracts. 1 May to October 2026
Hours: Shift times will vary depending on the size and type of event you are covering. Events take place between May and October and our events assistants work 6-8 events across that period with shifts between 7-12 hours.
Location: London and South East
Closing date: 2 February 2026 23:55
Interview date: Interviews will be held in person week commencing 23rd February 2026 (invites will be sent out 16th February)
Training date: Compulsory paid training taking place on Tuesday 14th and Wednesday 15th April 2025, in Yarnfield, Staffordshire with travel, accommodation and food included.
At Cancer Research UK, we exist to beat cancer.
We’re looking for passionate events assistants to work in Cancer Research UK’s Marketing, Fundraising and Engagement team. You’ll be acting as an ambassador for Cancer Research UK, supporting the delivery of our events season including well-known events such as Race for Life, Pretty Muddy, Big Hike and Shine Night Walk. There will also be opportunities to work at third-party sports events such as the London Marathon, Manchester Marathon, Royal Parks Half Marathon, and many others.
In a lively, vibrant working environment, you’ll discover something new every day, whether it’s a new course, a new community or a talent you never knew you had.
You’ll also be surrounded by people who are as dedicated to beating cancer as you are.
You can learn more about our fantastic teams on our event opportunities. Click here
What will I be doing?
-
Supporting the event manager in the delivery of large-scale and logistically complex events.
-
Managing a large and diverse team of volunteers.
-
Taking responsibility in a key role at events as Course, Obstacle or Merchandise Manager or covering Start/Finish and Site management
-
Manage operational responsibilities including setting up and dismantling equipment ensuring health and safety guidelines are prioritised.
-
Providing support and encouragement to Cancer Research UK participants at cheer points or post-event support at regional third-party sports events.
What skills are you looking for?
-
A passion for events.
-
Adaptability to changing situations with the ability to work on your own initiative.
-
The ability to solve problems and respond to opportunities and challenges.
-
Excellent interpersonal skills with the ability to build rapport with a range of people.
-
Confidence to represent Cancer Research UK publicly.
-
Good organisation and prioritisation skills.
-
Resilience and reliability to remain calm under pressure and consistently deliver high-quality results.
-
It’s a physical role . You will spend all of Event Day on your feet, which can be between 7 and 12 hours, inclusive of breaks. At all events you will be required to unload a van of equipment, put up marquees and move boxes of event equipment around the event site.
What else do I need to know?
-
This role mostly takes place on weekends making it easy to fit around some jobs and/or studies.
-
We work in all weather conditions, and our shifts cover some night-time events.
-
We work across 5 geographical ‘divisions’ in the North and South. When submitting an application you will need to apply to the division where you live (if you are away studying, have a think about where you will be based during May-October). You’ll need to live within the divisional boundaries and you’ll need to travel across that division to cover the events in your area. Most events will include an overnight stay away from home. All travel and accommodation will be booked and paid for you.
-
While driving and having access to a car is not a necessity for the role, it does help and in some circumstances, you may be asked to use your car to help set up the route for some events.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We’re looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that’s impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We don’t forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work – from funding cutting-edge research to developing public policy – will change the world. It’s exciting to be part of our team.
The client requests no contact from agencies or media sales.
We’re looking for a Principal Officer – Engagement to lead the development and delivery of SYMCA’s Engagement Strategy, embedding a culture of creative, inclusive, high-quality engagement across the organisation. You’ll coordinate engagement activities, manage engagement leads, and ensure that all engagement work aligns with the Mayor’s priorities and SYMCA’s strategic objectives. This is a senior role with significant influence—helping to build trust, strengthen relationships, and improve outcomes for South Yorkshire.
Applications must be accompanied by a cover letter to detail how you meet the essential criteria for the role (please see role profile attached). Please note, all applications should be made directly via our careers portal.
Please note South Yorkshire Mayoral Combined Authority does not hold a sponsorship licence and cannot provide Skilled Worker sponsorship for any roles advertised.
About the role
In this role, you’ll champion best practice in engagement, ensuring that SYMCA’s approach is ethical, accessible, and impactful. You’ll design and deliver engagement activities and training, provide internal consultancy, and work with partners to maximise collective impact. Your work will help shape policy, improve organisational capability, and foster a culture of engagement excellence.
Key responsibilities include:
- Design and deliver a corporate engagement training programme to build internal capability and confidence.
- Design and deliver some engagement activities directly but chiefly provide consultancy and advice to the organisation on ethical and accessible engagement, ensuring compliance with best practice and legal standards.
- Collaborate with Bloomberg I-Team and Insights team to co-design innovative engagement and social research projects.
- Coordinate outreach and partnership working with key stakeholders including local authorities, MCAs, Government, VCSE, and universities.
- Convene and manage internal and external engagement networks to build organisational capacity and foster peer learning.
- Identify emerging trends and best practices in engagement, translating insights into strategic recommendations.
About you
We’re looking for an enthusiastic strategic leader with proven experience in designing and delivering engagement programmes. You’ll need excellent communication and project management skills, the ability to work across complex structures, and a passion for championing inclusive engagement. If you thrive on driving culture change and building strong relationships, this role is for you.
Essential:
- Experience delivering engagement projects in partnership with external organisations.
- Experience designing toolkits and delivering training to build engagement capability.
- Excellent communication and project management skills.
- Experience managing high-level stakeholder relationships.
- Experience in ethical and inclusive engagement approaches and using digital tools to manage relationships.
- Experience presenting, organising events, and managing meetings.
- Interest in devolution and its potential to empower communities and restore trust.
- Demonstrable interest in behavioural insights, social research, and participatory engagement methods.
Benefits
All colleagues have access to a Local Government Pension Scheme and the chance to be part of an organisation where you can really make a difference. Located in Sheffield City Centre, we are well-placed for transport links and encourage employees to take advantage of the active travel facilities. Work/life balance is extremely important to us here at SYMCA with our recognised family/friendly policies, genuine work flexibility, recognition, and shared success.
In addition to the above, some of benefits include -
Holiday Entitlement – From 28 to 36 days annual leave entitlement (depending on length of service) plus bank holidays. Pro-rata for part time colleagues.
Annual Leave Purchase Scheme – The ability to purchase up to a further 15 days per year in additional to your normal annual leave
Hybrid working – Our offices are a space where we come together and collaborate. Most of our roles are offered on a hybrid basis with the exception of some support roles being onsite full time. Please note, unless specified within the job advert, we cannot accommodate remote working contracts.
Flexible Hours Scheme – Most roles within SYMCA work under the Flexi-Scheme which allows office-based employees’ flexibility and discretion over their working hours. Under the scheme employees can accrue a defined amount of credit or debit of working hours, and to take time-off in the form of Flexi-Leave or banked Annual Leave.
Rewarding You - Reducing everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway and Cycle-to-Work schemes.
Training on the job - Support with upskilling skills through on-the-job training and qualifications
Professional Membership Fees – Where membership to Professional bodies is applicable to your role, SYMCA will reimburse your membership fees where applicable and following approval by Line Management.
Diversity at South Yorkshire Combined Mayoral Authority
Our workforce is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
All employees are eligible to request Flexible Working arrangements from day one of employment as such all requests will be considered subject to operation requirements.
Where candidates share disabilities within the application process, if they demonstrate that they meet all essential criteria from the Role Profile within their application, they will automatically be invited to interview.
Hundreds of inspiring events. Thousands of participants. One clear purpose.
Events assistants (York, Leeds)
Salary £13.80 per hour
Reports to: Events Manager
Department: Marketing, Fundraising & Engagement
Contract: 2 x Casual contracts. 1 May to October 2026
Hours: Shift times will vary depending on the size and type of event you are covering. Events take place between May and October and our events assistants work 6-8 events across that period with shifts between 7-12 hours.
Location: We are looking for people based around York or Leeds to help cover events across the North and North West. The North includes all areas of Yorkshire from the North Yorkshire Moors down to and including the Peak District and Chesterfield. The North West includes West Cheshire, Greater Manchester, Lancashire, Merseyside and North Wales as far as Caernarfon.
Closing date: 02nd February 2026 23:55
Interview date: Interviews will be held in person week commencing 23rd February 2026 (invites will be sent out 16th February)
Training date: Compulsory paid training taking place on Tuesday 14th and Wednesday 15th April 2026, in Yarnfield, Staffordshire with travel, accommodation and food included.
At Cancer Research UK, we exist to beat cancer.
We’re looking for passionate events assistants to work in Cancer Research UK’s Marketing, Fundraising and Engagement team. You’ll be acting as an ambassador for Cancer Research UK, supporting the delivery of our events season including well-known events such as Race for Life, Pretty Muddy, Big Hike and Shine Night Walk. There will also be opportunities to work at third-party sports events such as the London Marathon, Manchester Marathon, Royal Parks Half Marathon, and many others.
In a lively, vibrant working environment, you’ll discover something new every day, whether it’s a new course, a new community or a talent you never knew you had.
You’ll also be surrounded by people who are as dedicated to beating cancer as you are.
You can learn more about our fantastic teams on our event opportunities.
What will I be doing?
-
Supporting the event manager in the delivery of large-scale and logistically complex events.
-
Managing a large and diverse team of volunteers.
-
Taking responsibility in a key role at events as Course, Obstacle or Merchandise Manager or covering Start/Finish and Site management
-
Manage operational responsibilities including setting up and dismantling equipment ensuring health and safety guidelines are prioritised.
-
Providing support and encouragement to Cancer Research UK participants at cheer points or post-event support at regional third-party sports events.
What skills are you looking for?
-
A passion for events.
-
Adaptability to changing situations with the ability to work on your own initiative.
-
The ability to solve problems and respond to opportunities and challenges.
-
Excellent interpersonal skills with the ability to build rapport with a range of people.
-
Confidence to represent Cancer Research UK publicly.
-
Good organisation and prioritisation skills.
-
Resilience and reliability to remain calm under pressure and consistently deliver high-quality results.
-
It’s a physical role . You will spend all of Event Day on your feet, which can be between 7 and 12 hours, inclusive of breaks. At all events you will be required to unload a van of equipment, put up marquees and move boxes of event equipment around the event site.
What else do I need to know?
-
This role mostly takes place on weekends making it easy to fit around some jobs and/or studies.
-
We work in all weather conditions, and our shifts cover some night-time events.
-
We work across 5 geographical ‘divisions’ in the North and South. When submitting an application you will need to apply to the division where you live (if you are away studying, have a think about where you will be based during May-October). You’ll need to live within the divisional boundaries and you’ll need to travel across that division to cover the events in your area. Most events will include an overnight stay away from home. All travel and accommodation will be booked and paid for you.
-
While driving and having access to a car is not a necessity for the role, it does help and in some circumstances, you may be asked to use your car to help set up the route for some events.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We’re looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that’s impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We don’t forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work – from funding cutting-edge research to developing public policy – will change the world. It’s exciting to be part of our team.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a highly motivated and gifted communicator to craft Spotlight’s messages and help us achieve real change.
You will be joining a small dedicated team of anti-corruption experts and campaigners for this busy, varied and multi-skilled role. We have a full programme of work for the year ahead with projects on illicit finance, political integrity, and corporate accountability for financial crime.
Candidates should be exceptional all-round communicators, with significant experience in achieving impact through a range of channels from digital and social media to print, broadcast and events. They will have a track record of driving communications efforts to achieve campaign or policy objectives, as well as experience of developing messages for a wide range of audiences, and translating complex expert subject matter into newsworthy content. The successful candidate will be enthusiastic and proactive, a strategic thinker, an excellent writer and able to apply their skills and experience across a range of different communications channels. They will also have an interest in corruption and its impacts at home and abroad.
Deadline for applications is 23.30 on Saturday 14th February.
About Spotlight
Spotlight on Corruption is a UK based charity which aims to end impunity for corruption, promote political integrity within the UK, and ensure the UK acts as a global leader on fighting corruption. We are a bold, expert voice that pushes forward the anti-corruption agenda in a pragmatic and credible way, consistently punching above our weight in holding the government to account for taking action against corruption, cronyism, and dirty money in the UK.
Key Responsibilities
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Design and deliver Spotlight’s day to day communications and public messaging to ensure we achieve real reforms and impact in tackling corruption and protecting UK democracy.
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Secure strategic and influential media coverage by developing and maintaining relationships with journalists, developing ideas for stories, and identifying key communication opportunities to get Spotlight’s messages across, including by monitoring daily news.
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Build Spotlight’s reach and influence online with target audiences (politicians, civil servants, journalists, civil society, and funders) by maintaining Spotlight on Corruption’s website, social media accounts and mailing lists, and working with colleagues to develop engaging content.
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Develop newsletters, press releases, website copy, social media posts, and other communications materials, including scripts for, as well as filming, videos on Spotlight messages that appeal to different audiences.
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Develop a communications strategy for the organisation to implement its three year strategy which builds and secures Spotlight’s reputation as a leading anti-corruption organisation.
For full job description and person specifications please see the attached Job Description
Working arrangements
Full-time, 35 hours per week. Working from home required, but with one day a week in the office near London Bridge. Must be based in or near London. We support flexible working arrangements and operate a nine day fortnight. Attendance at networking events and being on-call for media work outside of office hours occasionally required.
Responsible to: Executive Director
Applications should be made by way of a covering letter setting out suitability for the role set against the person specification, and a CV.
Short-listing will take place w/c 16th February.
Interviews for short-listed candidates will take place via Zoom (first round). There will then be in-person interviews in London following that (for those who progress to the second round).
Spotlight on Corruption shines a light on the UK’s role in corruption at home and abroad.
The client requests no contact from agencies or media sales.
Job Title: Senior Product Officer
Directorate: Engagement and Fundraising
Department : Public Engagement
Salary: £34, 582 - £38,425 + £3,366 London weighting or £500 Home Working allowance as applicable
Contract type: Permanent
Location: Hybrid worker at London Office or remote worker based in the UK
Date: January 2026
Context and Background
The NSPCC's mission is to end cruelty to children. Every childhood is worth fighting for. This is our belief. We all share it. And it drives our Income Generation team to get out there and bring in the funds we need to protect children and prevent abuse. We’ve been here for children for over 100 years. From our campaigns to our services - we strive to make a difference in everything we do.
The Senior Product Officer , will work in the Engagement and Fundraising directorate, responsible for all fundraising from individuals at the NSPCC. The Legacies and Products team sits within this directorate and is responsible for management, and innovation across the products portfolio. Reporting to the Fundraising Manager – Products, this role will be responsible for overseeing the development, fulfilment, and delivery of the NSPCC's new and existing fundraising pr oducts, helping us achieve the highest le vels of engagement from both new and existing supporters.
The successful candidate will lead on the delivery of our Regular Giving programme, Online Shop, Weekly Lottery and Raffle, Pay Roll Giving scheme, Sponsor A Call, development of new fundraising products, and may work on other products as required. As Senior Product Officer , not only will the work you do make a real difference to people's lives, but be provided with opportunities to develop your fundraising skills whilst working alongside a sector leading team.
Join us at this exciting time and you'll discover opportunities to grow, overcome challenges and a develop a shared purpose that'll bring the best out in you. You'll also get to find your own way to make a difference that means more, and that impacts millions of young lives. Wewant to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working and this role can either be based from home or on a hybrid basis from our London office.
Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be th eir true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children.
We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working and this role can either be based from home or on a hybrid basis from our London office for 1 -2 days per week
Job purpose
- To support the Fundraising Manager or lead on, the development, delivery and innovation of new and existing fundraising products and propositions
- To work closely with a range of internal stakeholders and external suppliers to ensure all products are developed and fulfilled to the highest standard
- To support and lead meetings attended by a variety of internal and external stakeholders
- To draft informative papers, business cases and strategy documents which support and articulate product objectives
- To create, populate and manage ongoing numerical reports articulating the performance of products, projects and campaigns
- To support the Engagement Delivery team promote our products to new and existing supporters, in the development of campaigns which
Key relationships - Internal
- Reports to and supports the Fundraising Manager (Products), deputising where necessary
- Works closely with the other Senior Products Officers across the Legacies and Products team
- A member of staff in the Public Engagemen t department
- Works with the other stakeholders to gain insights which inform and support fundraising activity
- Works with staff in other NSPCC functions, such as Services for Children and Young People, Supporter Care, Communications and Public Policy, as necessary to further fundraising relationships
Key relationships - External
- Works with the NSPCC’s current and potential supporters, volunteers and/or suppliers, stewarding relationships that support fundraising activity
- Works with the suppliers and vendors (printers, creative agencies, web developers, External Lottery Managers, postage providers) who develop and fulfil our products and campaigns
Main duties and responsibilities
- Work with the Fundraising Manager and Associate Head of Legacies and Products, to develop and deliver new and existing fundraising products
- To be responsible and accountable for the fulfilment and delivery of fundraising products, both within the Legacies and Products team , and the wider organisation
- To be responsible for development and delivery of product development roadmaps and project level management information for new and existing products
- To create and populate numerical reports and models which communicate current and potential product performance. These will evaluate achievement, forecast results and analyse data, helping stakeholders at all levels understand success
- To support in the management of the Products team’s budget, particularly with the raising of purchase orders, processing of invoices, and securing quotes from suppliers
- To be a subject expert on fundraising products, maximising income by sharing knowledge, specialist expertise, best practice, and experience with others across the organisation
- To lead on, collate and present research which provides insight into the work commercial entities and other charities and consequently informs the way we develop new and existing products
- To work cross -functionally and cross -departmentally, to ensure that fundraising activities are managed and developed in a way that maximises income for the NSPCC
- To undertake specific fundraising projects and activities as necessary or as required to support the department’s fundraising objectives, in line with the IS department’s annual business plan and budget
- To keep up to date on best practice and developments within the charity and products sectors, paying particular attention to changes to fundraising and gambling commission regulations, GDPR and codes of practice.
Responsibilities for all Staff within the Engagement and Fundraising directorate
- To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures to ensure all records are up -to-date and accurate.
- To actively participate in regular department and team meetings contributing to strategy, discussions, and decisions which in the long term will be beneficial to the NSPCC’s development of fundraising activities.
- To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health & Safety policy and procedures.
- To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.
- A commitment to safeguard and promote the welfare of children and young people
Person specification
Skills and Abilities
- Highly developed written communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audiences.
- Highly developed ability to verbally present information, including fundraising ideas, pitches and project updates to a range of audiences in a clear, inspiring and confident way to achieve desired outcomes.
- Ability to collate complex numerical and financial data from various sources, analyse findings present them in an easily digestible format
- Have excellent time management skills, regularly managing conflicting priorities and working to deadlines for multiple products, projects, and campaigns.
- Proven ability to build, manage and develop strong relationships with stakeholders within the organisation and externally – where necessary, successfully negotiating to achieve desired outcomes.
- Be able to work both individually, with the Fundraising Manager and as part of the team – working in both leading and supporting roles as necessary
- Proven ability to think creatively and innovatively both in solving problems, project management and in the development of product innovation.
- Experience of success in a customer led environment such as fundraising, sales or marketing, thus ensuring that all supporters engaging with our products receive the highest levels of customer service. Where necessary, corresponding with customers directly .
- Experience in using Windows-based software packages including word processing, spreadsheets, e-mail and the internet, in order to deliver tasks and projects.
Personal characteristics
- A personal commitment to the fight for every childhood
- A commitment to high standards of service delivery and customer care
- A commitment to apply NSPCC’s values and behaviours to all aspects of work.
- Willingness to work flexibly in approach to work and/or work time requirements
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process ofobtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults. recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance .
Our principles:
- Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection processshould ensure the identification of the person best suited to the role and the organisation
- Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
- We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
- Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
- As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
- All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.


