An exciting short-term opportunity to advise people in crisis.
Domestic Violence Advocate
£28,482 pro-rata (£5,696 for four months, 3 days per week)
Part time, (.6 FTE)
Fixed term contract 4 months
Ilford, currently home-based
Domestic Violence Advocacy Project
Since April 2020, we have observed a 400% increase in clients experiencing domestic abuse. Our Domestic Violence Advocacy Project is designed to help us meet this increased demand. Supported with funding from the London Community Response Fund, we are looking to employ a specialist adviser for a four-month period to embed good practice in the organisation.
We are looking for specialist adviser who can offer casework to people experiencing domestic abuse/ violence in Redbridge, which has increased exponentially since the onset of the pandemic. The successful candidate will also enable our organisation to increase capacity to support these client groups by providing staff and volunteers with enhanced training.
Citizens Advice offers confidential advice online, over the phone, and in person, for free. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We help with everything from money issues to problems at work, housing to consumer rights.
Our advice services are delivered largely by volunteers and depend on effective recruitment, retention, support and training. Under lockdown, and to maintain a Covid-safe environment for our clients, staff and volunteers, we are all working remotely, providing advice via phone, email and webchat. To help us reach new clients and assist Redbridge residents to cope with enormous pressures arising from the pandemic, we have been successful in securing some short-term funding to support some time limited projects.
Closing Date for all positions: Wednesday, 25 November
Interview Dates: 27 and 30 November
Immediate start required.
An exciting short-term opportunity to advise people in crisis.
EUSS Adviser (OISC Level 2)
£28,482 (£9,494 for four months)
Full time
Fixed term contract 4 months
Ilford, currently home working
EUSS Settlement Scheme Advice Project
The EU Settlement Scheme, designed by the Home Office, intends to regularise the situation of EU nationals - giving them an immigration status which they will need to access health care, benefits and housing. With funding from the Home Office, and support from a range of local partners, we are providing advice to EU nationals who are yet to register with the scheme.
We are looking for an experienced immigration adviser, qualified to OISC Level 2. You will be a diligent caseworker and deliver general and direct support to vulnerable or ‘at risk’ EU nationals in the community, as well as information workshops to partners and community organisations.
Citizens Advice offers confidential advice online, over the phone, and in person, for free. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We help with everything from money issues to problems at work, housing to consumer rights.
Our advice services are delivered largely by volunteers and depend on effective recruitment, retention, support and training. Under lockdown, and to maintain a Covid-safe environment for our clients, staff and volunteers, we are all working remotely, providing advice via phone, email and webchat. To help us reach new clients and assist Redbridge residents to cope with enormous pressures arising from the pandemic, we have been successful in securing some short-term funding to support some time limited projects.
To apply, please download the job pack and complete the application form. No CVs will be accepted.
Closing Date for all positions: Wednesday, 25 November
Interview Dates: 27 and 30 November
Immediate start required.
An exciting short-term opportunity to advise people in crisis.
Training Manager
£28,482 (£14,241 for six months)
Full time
Fixed term contract, 6 months
Ilford, currently home-based
Volunteering Pathways Project
Our volunteer training and support processes need to be reviewed and redesigned to fit our new way of working. We have secured funding from the National Lottery Community Fund, allowing us to employ two specialists on a six-months contract to help with this task.
We are looking for a Training Manager to review our volunteer training pathways, as well as training delivery and support mechanisms so that they can be delivered remotely, or in socially distanced settings. You’ll have solid experience organising training and designing training strategies and plans.
Citizens Advice offers confidential advice online, over the phone, and in person, for free. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We help with everything from money issues to problems at work, housing to consumer rights.
Our advice services are delivered largely by volunteers and depend on effective recruitment, retention, support and training. Under lockdown, and to maintain a Covid-safe environment for our clients, staff and volunteers, we are all working remotely, providing advice via phone, email and webchat. To help us reach new clients and assist Redbridge residents to cope with enormous pressures arising from the pandemic, we have been successful in securing some short-term funding to support some time limited projects.
To apply, please download the job pack and complete the application form. No CVs will be accepted.
Closing Date for all positions: Wednesday, 25 November
Interview Dates: 27 and 30 November
Immediate start required.
An exciting short-term opportunity to advise people in crisis.
Volunteer Support Manager
£28,482 (£14,241 for six months)
Full time
Fixed term contract 6 months
Ilford, currently home-based
Volunteering Pathways Project
Our volunteer training and support processes need to be reviewed and redesigned to fit our new way of working. We have secured funding from the National Lottery Community Fund, allowing us to employ two specialists on a six-months contract to help with this task.
We are looking for an experienced volunteer support manager to review and redesign our volunteer recruitment, retention and support processes and practice. You’ll have solid experience organising volunteer recruitment and retention strategies and plans.
Citizens Advice offers confidential advice online, over the phone, and in person, for free. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We help with everything from money issues to problems at work, housing to consumer rights.
Our advice services are delivered largely by volunteers and depend on effective recruitment, retention, support and training. Under lockdown, and to maintain a Covid-safe environment for our clients, staff and volunteers, we are all working remotely, providing advice via phone, email and webchat. To help us reach new clients and assist Redbridge residents to cope with enormous pressures arising from the pandemic, we have been successful in securing some short-term funding to support some time limited projects.
To apply, please download the job pack and complete the application form. No CVs will be accepted.
Closing Date for all positions: Wednesday, 25 November
Interview Dates: 27 and 30 November
Immediate start required.
An exciting opportunity to join our Senior Management Team.
We are looking for an experienced project manager to join our Senior Management. S/he will be responsible for the management of short-term and long-term projects, liaison with funders and stakeholders, and support the chief executive to secure funding for new and existing workstreams. The post holder will line manage all project staff.
To succeed in your role, you will be flexible and able to lead your team through periods of challenge and change. A good understanding of how digital technology can aid service delivery would be a distinct advantage.
Citizens Advice offers confidential advice online, over the phone, and in person, for free. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We help with everything from money issues to problems at work, housing to consumer rights.
Up until the end of March, our advice services were delivered by phone and in person from the Redbridge Central Library in Ilford. Under lockdown, and to maintain a Covid-safe environment for our clients, staff and volunteers, we are all working remotely, providing advice via phone, email and webchat. Key to our work are time limited projects that support our general advice services. Funding for these projects is provided by a range of funders, including central and local government, and grant making trusts and foundations. They all need timely information, as well as an assurance that our projects deliver agreed outcomes and targets.
To apply, please download the job pack and complete the application form. No CVs will be accepted.
Closing Date: Monday, 7 December
Interview Dates: 10 December