Quality and compliance manager jobs
The Direct Marketing Engagement team are responsible for engaging and developing warm audiences. It’s our job to do all we can to build stronger relationships with supporters, and we do this through an interesting and diverse range of fundraising activity. The role of the Direct Marketing Executive is a varied one. You will assist the Direct Marketing Engagement team, providing support on a wide range of programmes across a variety of channels.
The role will be responsible for supporting the wider engagement team by ensuring data and supporter engagement processes are running smoothly across campaigns. Alongside this, you will ensure compliance and adherence to the most recent regulations and codes of practice is top of the agenda.
Fundraising experience is not essential for the role, but we are looking for someone with the desire and self-motivation to learn and develop, and the drive and passion to change the future for those affected by dementia. The successful candidate will be able to show this, be collaborative and enthusiastic, want to learn and develop, and be keen to get involved with the activities of the team right away.
Key Responsibilities:
Campaign Delivery
· Support with planning and delivery of a wide range of supporter engagement and fundraising activities, including regular newsletters, thanking communications, direct mail, appeals, raffles and telephone fundraising.
· Conducting call listening to measure fundraising quality and ensure compliance.
· Liaise with designers, printers, mailing houses, agencies and fulfilment houses.
· Support the day-to-day management of fundraising agencies and suppliers, ensuring relationships are effective and productive.
· Assist in the development and delivery of the supporter engagement programme.
· Assist in the production and delivery of motivating fundraiser training.
· Support in recommendations for change and refinement across the direct marketing programme.
Finance & Reporting
· Daily campaign tracking and reporting as well as assisting with end of campaign reviews.
· Administer the recording, reconciliation and processing of invoices to be paid from engagement Direct Marketing nominal codes.
Other duties
· Monitoring and analysing competitor and sector activity, making recommendations to the Direct Marketing team on future improvements and opportunities for testing.
· Maintain relevant guard files and documents.
· Keep up to date on the latest developments within the sector relating to best practice in fundraising.
· Proof-read direct marketing materials and collateral.
· Support in regular compliance tasks.
· Manage the Intranet on behalf of the engagement Direct Marketing team, ensuring content is up to date and useful to all staff.
· Regularly attend, support and contribute to meetings, events and fundraiser training.
· Ensure compliance and adherence to the most recent regulations and codes of practice.
· Keep up to date with dementia news, research developments and the work of ARUK and consider the impact on campaigns.
· Undertake any other relevant duties and projects delegated by the Senior Direct Marketing Officer in line with the responsibilities of the post.
What we are looking for:
· Experience of using Microsoft packages; particularly Excel, Word and PowerPoint.
· Proof reading.
· Numeracy skills.
· Administrative experience.
· Good organisational skills and the ability to prioritise workload.
· Willingness to collaborate and work closely with other departments and external suppliers
· Excellent attention to detail.
· Excellent written and verbal communication skills and the confidence to communicate with people of all levels.
· Strong team player and self-motivator.
· Strong focus on results and continuous improvement.
· Flexibility to work some unsocial hours and willingness to travel independently
Additional Information:
Ways of working:
Agile - As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £24,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 23rd November 2025, with interviews being arranged once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Are you organised, enthusiastic, and passionate about making a difference in children’s mental health? Place2Be’s Mental Health Workforce Development team is looking for a Programme Admin Assistant to support the delivery of our impactful counselling and training programmes.
Together we can change children’s lives. At Place2Be, we believe every child should have easy access to mental health support whenever they need it. We create a safe place in schools where children and young people can open up without pressure or stigma, allowing our highly skilled and diverse counsellors to reach children, young people and their families who need us.
For a career with purpose, this is your place.
Recruitment Process:
As part of your application you will need to answer some shortlisting questions. Please answer these as fully as you can, we recommend using the STAR model. Situation, Task, Action Result.
Closing date for applications: Midnight on 14th November 2025
1st Interview date: Between 27th November 2025 - 3rd December 2025
Our Benefits
When you work at Place2Be –whether that's in a school, supporting families, providing clinical supervision, or in IT, Finance, or Fundraising –every role can make the difference to a young person. To achieve this, we ask that you bring your best self to your role and our commitment to you, is to welcome you into our community, and help you progress. Because we know that you being at your best, means the best outcomes for the children we support.
Here’s just a few things we have on offer:
- Annual Leave that increases with service
- Comprehensive learning and development to enable you to progress your career
- 5% contributory pension scheme
- Life assurance of four times your annual salary
- A comprehensive employee assistance programme
- Mobile Phone Discounts (EE network)
- Wellbeing days to allow you some ‘you’ time
- Christmas holidays closure period in addition to your annual leave
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organization.
We are proud to be a disability confident employer and will ask you during your application If you wish to be considered for a guaranteed interview under the disability confident scheme. Under the scheme we commit to offering an interview to disabled applicants that meet the minimum criteria as outlined in the job role.
We recognise that AI is becoming part of daily life and you may want to use it to help you format your CV, create responses to application questions or even help you prepare responses. AI can be a powerful enabler and we are open to you using it to apply for roles with us, but we ask you to ensure anything you submit truly represents your capabilities and viewpoint. We value honesty, integrity and creativity and want to understand what you will uniquely bring to our team.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
we believe every child should have easy access to mental health support whenever they need it.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
- 30 days of annual leave (plus 8 bank holidays)
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Gym Membership
Reports to: Health Promotion Manager
Based: Battersea Park
Salary: £5,777.43 (FTE: £28,887.15) London Living Wage
Contract: Part Time
Work Arrangement: 8 hours per week, Office, Fixed Term Contract until 31st March 2026.Additional hours may become available once we move into delivery phase.
DBS: Enhanced
Role Overview:
- The Health and Wellbeing Team are a passionate group of health professionals who empower people to make lasting changes to their health and wellbeing and improve their quality of life. We put the person at the centre of everything we do, building innovative initiatives that tackle barriers to improving health. We are experts at reducing health inequalities, real or perceived, and creating lasting changes.
- Enable are seeking an experienced Smoking Cessation Advisor to play a key role in shaping, developing and implementing an innovative stop-smoking pilot programme in London.
- Reporting to the Health Promotion Manager, this role will involve working closely with health care providers and community stakeholders to develop and design an evidence-based, behaviour change intervention, aimed at reducing smoking prevalence across targeted populations.
- This is an exciting opportunity for a specialist with expertise in tobacco dependence, behaviour change, and public health programme design to lead the development of a smoking cessation pilot.
Main Duties/Responsibilities:
- Develop a high-quality smoking cessation pilot programme
- Conduct needs assessments and analyse local smoking prevalence data to inform programme design.
- Lead on the design, development, and delivery of a high-quality stop-smoking pilot programme, tailored to meet local population needs.
- Develop training materials and resources for facilitators delivering the programme.
Specialist Support and Advice
- Provide guidance and advice on evidence-based smoking cessation strategies, including behaviour change support.
- Provide high-quality smoking cessation behavioural support and pharmacological advice, in line with evidence-based practice, to individuals wishing to stop smoking or using tobacco products.
- Advise on compliance with relevant NHS, NICE, and local authority guidelines.
Stakeholder Engagement and Communications
- Support stakeholder engagement, community outreach, and communications to promote the pilot and ensure effective collaboration.
Evaluation and Continuous Improvement
- Evaluate the effectiveness of the pilot programme through data collection methods such as questionnaires and focus groups with participants.
- Identify and report areas of success and opportunities for improvement, providing recommendations for future programme development.
Skills and Experience:
- Educated to degree level in health, social care, public health, or significant professional experience in smoking cessation.
- Proven experience working within local authorities, the NHS, or similar public health settings.
- Completion of the National Centre for Smoking Cessation and Training (NCSCT) certification.
- Strong knowledge and practical understanding of stop-smoking medications and their appropriate use.
- In-depth understanding of behaviour change theories & techniques, along with their application in smoking cessation programmes.
- Demonstrated experience in designing and implementing pilot programmes or other community-based health interventions.
The client requests no contact from agencies or media sales.
This is an exceptional opportunity for a dedicated fundraising and marketing professional to use their expertise to help bring hope, healing, and practical aid to some of the world’s most isolated communities.
As our Digital Fundraising & Campaigns Lead, you’ll bring creativity and strategy together to inspire supporters and lead the delivery of our digital fundraising and donor acquisition activities.
Leading a talented team of marketing and campaign professionals, you’ll design and deliver integrated digital campaigns that tell powerful stories, deepen engagement, and help grow our community of supporters.
Using data-driven insights and creative flair, you’ll shape digital strategies that not only strengthen donor relationships but also help bring hope and practical aid to some of the world’s most remote communities.
You’ll collaborate with colleagues and partners across MAF to deliver campaigns, events, and digital initiatives that reflect our mission and values, while keeping innovation, compassion, and impact at the heart of everything you do.
Additionally, you will:
- Build strong agency relationships and oversee campaign delivery
- Act as a trusted adviser to senior leadership on digital strategy
- Lead the planning and delivery of events and volunteer engagement at festivals
- Ensure budgets are well managed and campaigns are delivered efficiently
- Develop and evaluate digital performance metrics and reporting
Location: Folkestone, Kent and Cranfield, Oxford (with hybrid working)
Rewards: Salary of £45,000, plus a generous pension scheme, annual leave entitlement, and other great benefits and professional growth opportunities.
Contract: Permanent, full-time
To join us as our Digital Fundraising & Campaigns Lead, you will need:
- At least five years’ experience in digital fundraising and marketing in a charity or mission-driven organisation
- Experience in the end-to-end management of large-scale events
- Experience writing, reviewing, and editing copy for a variety of audiences and uses
- Experience developing and delivering multi-channel digital campaigns with measurable impact
- Experience using analytics tools
- Project management experience
- Demonstrable expertise in paid media strategy and optimisation
- A deep understanding of digital trends, donor behaviour, and fundraising compliance
- Strong creative ideation and direction skills
- To be educated to degree level
- Ideally, two years of team leadership
About Us
Mission Aviation Fellowship (MAF) is a Christian organisation that uses light aircraft to deliver practical help, physical healing and spiritual hope to some of the world’s most remote and inaccessible communities.
For 80 years, MAF has been working in partnership with hundreds of other organisations to enable access to medical care, education, livelihood training and long-term support in over 24 low-income countries.
They believe that every community, however remote, should have access to the essentials of life – that’s why MAF’s flights are a lifeline, not a luxury.
The Benefits
- Salary of £45,000 per annum
- Annual leave entitlement of 22 days per year plus 8 paid public holidays per year
- Non-contributory pension scheme (10% of salary); employees may make voluntary additional contributions
- Death in service payment
- Flexible working policy
- Access to our Employee Assistance Programme
This is an inspiring opportunity for a high calibre, creative digital fundraising professional to join our life-changing organisation.
In this pivotal leadership role, you’ll be connecting hearts and minds, translating compassion into action and driving real-world impact through your creativity and expertise.
What’s more, you’ll have the chance to grow your leadership skills and further enhance your portfolio as part of our passionate, innovative and empathetic team in a role with genuine global impact.
The closing date for this role is 10th November 2025.
Other organisations may call this role Digital Fundraising Lead, Digital Marketing Lead, Digital Campaigns Lead, Fundraising Lead, Digital Engagement Lead, Marketing and Communications Lead, or Marketing and Fundraising Lead.
Mission Aviation Fellowship UK are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you’re ready to lead digital campaigns that inspire as a Digital Fundraising & Campaigns Lead, please apply via the button shown.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key Responsibilities
Azure
- Provide global strategic leadership for the design, optimization, and lifecycle management of Azure core infrastructure across ODI and affiliates, ensuring cost efficiency, security, and compliance.
- Lead the design, deployment, maintenance and backup of Azure and M365 environments.
- Lead in state-of-the-art technologies such as infrastructure as code, AI, secure trusted technical relationships, and remote site management.
- Strengthen and maintain global infrastructure security posture across all environments.
- Lead automation initiatives using tools like PowerShell, Bicep, Terraform, and Power Automate to improve efficiency.
- Architect and implement global monitoring and alerting systems to enhance service reliability, cost effectiveness, response times, and customer satisfaction across all critical IT services.
- Provide 2nd/3rd line support when needed for the first line team and out of hours support for critical infrastructure incidents.
Organisational Engagement
- Engage with stakeholders, sharing information and working together to provide a technical environment that is unified in security and collaboration.
- Take an active lead with project managers, stakeholders and end users in the implementation of projects.
Experiences and Qualifications
Personal Qualities
This role requires not only a strong interest in technical developments, but also a heart and passion for strengthening the Persecuted Church.
The person will:
- Be cross-culturally sensitive and know how to build relationships in different cultures.
- Have excellent customer service skills.
- Be resilient and see challenges as opportunities.
- Be self-aware and aware of impact he/she has on others.
Key Competencies, skills and experience
- Minimum of a bachelor's degree in IT or similar area preferably Masters or similar Microsoft Certifications.
- Minimum recent 5 years of proven experience with Microsoft Azure services, particularly networking, databases, data management and architecture, app deployment and performance optimization, but all areas of Azure are of benefit.
- Demonstratable masters level critical thinking, analytical and problem-solving skills.
- Ability to think outside the box and solve problems creatively.
- Able to plan and execute projects with an understanding of how to prioritise.
- A proactive, service oriented, organised team player
- Excellent communication skills (in English).
Assistant Financial Accountant
£37,264 pa plus excellent benefits
London WC1 and home-based - hybrid with expectation to work at London office 40% of the time
35 hours per week, full-time
Permanent contract
The Royal College of Paediatrics and Child Health (RCPCH) is seeking a highly motivated and detail-oriented Assistant Financial Accountant to support the financial accounting and compliance functions of the College.
This is an important role within the Finance team, supporting the College’s mission to improve child health by ensuring the integrity of financial information, robust financial controls, and compliance with statutory and regulatory requirements.
Working closely with the Financial Accountant and wider finance team, you will take responsibility for key accounting processes including payroll, tax, treasury management, and monthly financial reconciliations. You will play a vital role in maintaining accurate and timely financial records, supporting audit preparation, and ensuring that all financial operations run smoothly.
Key responsibilities include:
- Maintaining the integrity of financial systems and ensuring accurate, timely accounting entries and reconciliations
- Supporting the Financial Accountant in preparing key balance sheet reconciliations, including fixed assets, investments, accruals, prepayments and deferred income
- Assisting with internal and external audit processes and the preparation of group statutory accounts
- Processing monthly payroll and pension submissions, ensuring accuracy and compliance with regulatory requirements
- Supporting VAT, corporation tax and Gift Aid returns, and ensuring all submissions are completed on time
- Managing banking and treasury activities, including cash flow monitoring and reconciliation of company credit cards
- Providing administrative support for finance systems, including user access and coding updates
- Supporting continuous improvement initiatives, including system developments and process efficiency projects
Essential skills and experience:
- Part-qualified accountant (ACCA, CIMA, CCAB or equivalent)
- Minimum of 2–3 years’ experience in financial accounting or operations roles, ideally within the charity, not-for-profit or public sector
- Experience supporting statutory accounting, audit preparation, payroll, pensions and VAT returns
- Strong understanding of financial controls and reconciliation processes
- Excellent analytical and problem-solving skills with high attention to detail
- Proficiency in financial systems and advanced Microsoft Excel skills
- Strong communication and interpersonal skills, with the ability to work effectively across teams and departments
- Highly organised and able to manage multiple priorities and deadlines
Desirable:
- Knowledge of charity accounting and regulatory requirements, including SORP
- Experience using Business Central or similar ERP/financial systems
This is an excellent opportunity to develop your finance career in a supportive and high-performing team.
The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work.
The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well.
The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.
The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records.
Closing date: 10 November 2025
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.


The client requests no contact from agencies or media sales.
About the Role:
This is an exciting opportunity to join the Refugee and Migrant Centre, a well-established and award-winning charity dedicated to supporting refugees, asylum seekers, and vulnerable migrants. Our mission is to break down barriers to integration and empower individuals to achieve equal citizenship through holistic support services.
As a Data Analyst you will play a key role in strengthening our evidence base and improving service delivery through robust data analysis and reporting. Your insights will directly inform strategic decisions, support funding bids, and help shape services that improve lives. You will work closely with operational teams to collect, cleanse, and interpret data that enhances our understanding of beneficiary needs and outcomes. This role is a chance to use your skills to make a lasting social impact.
Main Tasks and Responsibilities:
Data Management and Analysis
· Collect, cleanse, and validate data from multiple sources, conducting regular checks to identify and resolve gaps or inconsistencies
· Maintain and improve internal databases to ensure data accuracy and consistency
· Analyse quantitative and qualitative data to identify trends, patterns, and areas for improvement
· Contribute to the design and implementation of data collection processes for new projects
· Identify inefficiencies and compare service delivery against targets to support continuous improvement
· Supplement internal data with external sources for deeper insights
· Drive innovation by exploring new tools and automating reporting systems that improve efficiency and transparency
Reporting and Insight
· Prepare regular funder and management reports, including mixed-methods analysis
· Translate data into accessible insights for non-technical audiences.
· Support the Impact and Evaluation Manager in preparing for strategic planning
· Explore and assist with building a bespoke, automated social value tool
· Produce regular reports and automated dashboards for internal and external stakeholders
· Support the development of outcome frameworks and impact measurement tools
Collaboration and Support
· Work closely with caseworkers and project leads to ensure accurate and timely data entry
· Collaborate with external partners on joint data initiatives and shared reporting
· Establish monitoring for social policy data and provide insights to support partnership work and influence policy
· Promote a culture of data driven, evidence-based practice
· Provide training and guidance to staff on data collection and reporting requirements and build capacity across teams by supporting data literacy and embedding data into everyday decision-making
Systems and Tools
· Use Microsoft Excel and other relevant tools to manage and visualise data
· Explore, source and support the integration of new digital tools and platforms to improve data workflows
· Ensure compliance with data protection regulations and internal policies
Training
· Participate in relevant training and professional development opportunities to stay informed about sector trends and enhance personal skills
· Stay up to date with legal and policy changes relevant to the sector
· Keep accurate records of training attended and share learning with colleagues
· There is scope to further develop expertise in impact measurement, evaluation methodologies, and other monitoring skills as desired
Person Specification
Essential:
· Experience working with large datasets and producing analytical reports
· Strong proficiency in Microsoft Excel and data visualisation tools (e.g. Power BI)
· Understanding of data protection and confidentiality principles
· Excellent attention to detail, organisation, and time management
· Strong written and verbal communication skills, with the ability to explain technical information clearly to non-specialist audiences
· Proven ability to manage multiple deadlines and competing priorities within a multi-disciplinary team
· Experience in data research and using insights from a variety of external sources, such as government data, to support analysis
· Awareness of the opportunities and risks of using AI and data-driven technologies in the charity sector
· Commitment to RMC’s values of empowerment, inclusion, quality, and collaboration
Desirable:
· Experience in the charity or public sector, particularly with refugee and migrant communities
· Familiarity with case management systems and platforms
· Knowledge of impact measurement frameworks and evaluation methodologies
· Experience supporting training or capacity-building in data literacy
· Ability to work with qualitative data and contribute to mixed-methods research
· Understanding of social value and how it applies to service delivery and evaluation
· Awareness of the challenges and barriers faced by refugees and migrants in the UK
Flexibility
In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. This could include data, administrative and/or project support to other cross-organisational departments. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed.
Equal Opportunities
We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
We are seeking a full-time Supporter Engagement Coordinator to join our team. You will be a key point of contact for our audience and supporters, helping to deliver excellent customer service and ensure outstanding supporter care. The role involves overseeing audience engagement, coordinating communications and special events—including evening lectures—and maintaining accurate data to support our fundraising and engagement activities. If you thrive in a dynamic environment and are passionate about building positive relationships, we’d love to hear from you. Time off in lieu is offered for evening work.
Key duties and responsibilities:
Audience Engagement
• Deliver exceptional customer care, ensuring all supporters and donors are thanked promptly—whatever the channel.
• Work with the Head of Fundraising and Engagement and the wider team to deliver supporter journeys, making recommendations for improvements and changes.
• Respond swiftly and professionally to all audience and supporter enquiries by phone, email, and post.
• Proactively share audience feedback with relevant teams.
• Handle any complaints, liaising with the complainant and the relevant member of staff to achieve a resolution, following the complaints process.
• Maintain Eventbrite with lecture details and engagement information.
• To act as Duty Manager for evening lectures when required.
• Provide support to the wider Gresham College team by attending lectures and special events.
CRM Administration
• Serve as primary contact for database management, ensuring data accuracy to drive fundraising and engagement.
• Coordinate data selections, mailings, invitations, and content fulfilment.
• Regularly import, export, and merge data from online giving and ticketing platforms.
• Track and report performance against targets and KPIs for the Head of Fundraising & Engagement.
• Ensure best practice is followed, complying with current legislation and internal policies in relation to data protection, GDPR and gift aid processing and ensure that all activity is carried out in a legal and compliant way.
Hall Hire and Event Co-ordination
• Be the first point of contact for hall hire enquiries and manage all related admin.
• Oversee stocks, supplies, and space organisation for events.
• Lead setup and breakdown for lectures and venue lettings.
• Arrange and manage bookings for external event venues, handling all logistics.
• Organise catering for special events and meetings both at Barnard’s Inn and other venues.
• Be responsible for excellent customer care of existing and new venue hire clients.
• Organise all activity around venue hire events, including collaborating with the AV team
• Liaise and support the Head of Fundraising & Engagement over the promotion of Barnards’ Inn to increase income generation from lettings.
Other
• Working with volunteers to enable them to assist in the delivery of tasks as appropriate.
• Attend and contribute to team and staff meetings as required.
• Participate in ongoing training and development.
• Undertake other tasks as required to support the College.
• Evening and occasional out-of-hours work required (with time off in lieu).
Person specification:
Essential Skills & Experience
- Customer Service Excellence: Proven experience delivering high-quality customer care, ideally in a fundraising, or educational setting. Ability to handle enquiries and complaints with professionalism and empathy.
- CRM and Data Management: Strong working knowledge of CRM systems (we use Beacon) including data entry, segmentation, and reporting. Experience with data imports/exports and maintaining data accuracy.
- Event Coordination: Experience planning and delivering events, including logistics, venue liaison, catering, and AV coordination. Comfortable acting as Duty Manager and supporting evening lectures and events.
- Communication Skills: Excellent written and verbal communication skills, with the ability to engage supporters, respond to enquiries, and write engaging responses.
- Digital Literacy: Proficient in Microsoft Office Suite (Word, Excel, Outlook), Eventbrite, and online giving platforms. Comfortable using digital tools to manage bookings, communications, and supporter journeys.
- Organisational Skills: Highly organised with the ability to manage multiple tasks, prioritise effectively, and meet deadlines. Strong attention to detail.
- Team Collaboration: Experience working collaboratively across departments and with volunteers. Willingness to support colleagues and contribute to a positive team culture.
Desirable Skills & Experience
- Experience in a fundraising or engagement role within a charity, or educational organisation.
- Compliance & Data Protection: Understanding of GDPR, data protection, and Gift Aid regulations. Commitment to ethical and legal standards in supporter care and data handling.
- Familiarity with data segmentation.
- Experience promoting venue hire or income-generating activities.
- Knowledge of troubleshooting for events.
- Experience working with volunteers or managing volunteer tasks.
Personal Attributes
- Friendly, approachable, and professional manner.
- Enthusiastic about public engagement and supporter care.
- Flexible and adaptable, with a willingness to work occasional evenings.
- Proactive and solution-focused, with a commitment to continuous improvement.
Gresham College offers in return:
- 28 days holiday, plus 6 days closure over Christmas.
- The College participates in the University of London SAUL pension scheme (currently 16% employers’ contribution).
Equal Opportunities
Gresham College wholeheartedly supports the principles of equality, diversity and inclusion throughout the recruitment and employment of our employees and workers, as well as ensuring that it is afforded to all job applicants.
If this sounds like your next opportunity, apply today with your CV and a covering letter.
Manchester is a vibrant diocese of diversity, opportunity, creativity, and a rich mixture of church traditions, all of which make it a wonderful place to engage in Gospel ministry. The diocese has created a new vision for how it plans to serve its community over the next ten years, and needs a highly effective leader to oversee and steer the delivery of the strategy which puts this into action.
The person appointed to this pivotal role will be the most senior lay officer in the Bishop’s Leadership Team, and also Chief Executive of the charitable company which directly supports parishes with the fundamental changes that are underway across the diocese. They will play a central part in driving forward changes to enable our parishes to grow and flourish as well as overseeing key corporate functions — including Finance, HR, IT, Property, and Safeguarding .
We are looking for a leader with proven experience in strategic leadership and transformational change — someone who is passionate about diversity, inclusion, and racial justice, and who is generous in working with a breadth of traditions and spirituality in the Church of England.
To read more about this role and how to apply, please visit our microsite at Green Park.
Closing date for applications is Sunday 16th November 2025 at 11:59pm.
Please submit your application with your personal email address to ensure you receive acknowledgement of receipt.
Please note, to ensure confidentiality, applications submitted under a work email address will not receive acknowledgement of receipt.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Senior Videographer & Video Editor will lead the creation and management of engaging video content across multiple channels, including social media, fundraising campaigns, and branded content. This role requires strong storytelling, production, and editing skills to develop impactful content that resonates with diverse audiences and drives engagement.
About the Role:
- Shape and oversee the visual tone and identity of Muslim Aid’s video output.
- Work closely with senior management, fundraising, and programme teams to identify stories, campaigns, and opportunities for impactful video.
- Storyboard and record video content including needs assessments, thematical impact stories, staff/donor deployments, and fundraising challenges.
- Collaborate with Marketing and Fundraising teams to develop video strategies aligned with business goals.
- Support the day-to-day running of the video editing team, providing mentoring and technical guidance.
- Ensure all content is high-quality, audience-appropriate, and delivered at pace.
About You:
You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role
To be successful in this role, you will need:
- Proven experience as a videographer and video editor, ideally in a marketing or non-profit environment.
- Experience managing or mentoring junior editors or freelancers.
- Strong understanding of digital platforms, especially social media, and how to optimise video for each.
- Strong skills in video production, editing, and storytelling.
- Excellent time management with the ability to handle multiple projects and meet deadlines.
- Strong stakeholder management and interpersonal skills.
Why you should apply:
Join Muslim Aid as a Senior Videographer & Editor and bring powerful stories to life through engaging video content. You’ll lead on creating compelling visuals for our campaigns and digital platforms, inspiring action and strengthening our connection with supporters. If you’re passionate about storytelling and using your creativity to make a real difference, apply now and help us tell stories that make a lasting impact.
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Applications will be accepted until the closing date. However, please note that Muslim Aid may conduct interviews and progress with the selection process on a rolling basis, with the aim of appointing a suitable candidate as soon as possible.
Job description
Job Purpose
The Head of Community will work with the Director of Services on strategic and operational planning and provide operational leadership for the range of Community services delivered by Age UK East London.
The purpose of this role is to:
• Take responsibility for the delivery of Age UK East London’s Community Service offer, ensuring its delivery requirements are met and we are responsive to new opportunities.
• Ensure that older people who are supported by the Community team also benefit from the range of AUKEL services and those provided by other local partners.
• Be an active member of our SLT, working with senior leaders across AUKEL, contributing your experience and expertise to problem solve, spot and develop opportunities as well as make an impact on our overall organisational development
journey.
• Build responsive and accountable relationships with a wide range of stakeholders including commissioners, partner providers, senior health and social care professionals.
• Motivate and inspire a frontline staff and volunteer team, using excellent communication skills and a strong understanding of key issues affecting older people.
• Ensure the services are meeting all KPI’s for quality and delivery, overseeing data management and analysis to ensure compliance and insight that supports future development and demonstration of impact, taking a continuous improvement
approach.
• Ensure service staffing and delivery arrangements are optimal, including by assessing which services need allocated staff and which would be better delivered by a central team.
• Ensuring processes and good practice is embedded in case recording, reporting and data collection.
Key Tasks
Coordination and Management of service
• Line manage service managers and coordinators, and oversee the good management of all service staff.
• Ensure services are delivered in line with contractual requirements
• Work with other senior managers, ensuring good joined up internal referral pathways, clear communication and joint-working where possible
• Ensure the team is fully conversant with the organisation’s CRM and that this is used effectively to record and manage casework and evidence of outcomes and impact of the service
• Ensure the team is knowledgeable about the local service offers and are effective in referring and signposting clients to other relevant services
• Complete and maintain relevant risk assessments.
• Ensure there is cover for gaps in service delivery (e.g. due to A/L or sickness).
• Support team members to supervise volunteers effectively
• Support implementation of any organisation-wide operational changes
• Regularly attend meetings with external professionals as necessary in relation to operational management and delivery of services
Quality and Insight
• Produce quarterly KPI monitoring and evaluation reports for each contract as required to include data, case studies and insight on service delivery and opportunities
• Produce quarterly insight to the Board of Trustees at committee level
• Monitor compliance in record keeping around key areas
• Continuously review and monitor services with the aim of improving quality, flexibility, responsiveness and effectiveness, and to identify and respond to new opportunities
General
• Develop and nurture supportive and collaborative relationships with local community, voluntary and faith partners.
• Identify, explore and develop new opportunities that address the needs of local older people.
• Lead the development and delivery of current and future commissioned community services in AUKEL.
• Work with senior colleagues to conduct ongoing ‘horizon scanning’ of changes in national and local priorities and approaches to services, to maximise opportunities and identify upcoming challenges for older people
• Work with local partners to share best practice and develop opportunities to work together
• Develop strategic relationships in the local health and social care system, to gain insights and inroads to future opportunities and build service reputation and influence.
• Continuously gain feedback from the team in considering how the service can develop further, for example around reach, client journey and other areas.
• Work with colleagues to develop new service proposals, to develop the scope and impact
of the Community team.
Leadership and management
• Engage, motivate and inspire the team
• Evaluate and manage overall team and individual performance and wellbeing
• Run regular team meetings with content that promotes team cohesion as well as being informative and operationally useful
• Ensure communication and training of the team is in line with contractual requirements and AUKEL policies
• Encourage and provide opportunity for sharing of knowledge within the team and between colleagues within AUKEL
• Take a person-centred approach to line management responsibilities
• Proactively identify opportunities for team members to stretch and use skills to develop them whilst benefiting the team / service / AUKEL
Other
• Perform other duties in connection with the general work of AUKEL when required
• To undertake any other duties within the competence of the post holder as may be required from time to time for the smooth running of AUKS
• To carry out the duties of the post in accordance with AUKS’s policies and procedures including: Equity and Diversity, Health & Safety, Confidentiality, Complaints, Data security, Safeguarding
• Participate in learning and development opportunities and take responsibility for identifying your own learning needs
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the
criteria, women, people from the global majority, and people from other marginalised groups that encounter
systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes,
but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
• Of operational service management within community based setting within the statutory, voluntary or private sector
• Of working with data to monitor outputs, outcomes and reach.
• Of carrying out programme evaluation and report writing.
• Of managing people at (at least) coordinator level, and successfully engaging and motivating staff.
• Of effective collaboration and partnership development.
Desirable
• Of engaging strategically with the local community, health and care system
• Of design and delivery of innovative, impactful health and wellbeing programmes.
• Of strategic service leadership and development.
• Of leading change
Knowledge & Understanding
• Understanding of, and expertise in, the care and support needs of older people.
• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a
trauma-informed manner.
• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.
• Of the current health and care landscape
Skills/Attributes
Essential
• Intermediate IT skills
• Can demonstrate commitment to AUKEL values (accountable, kind, flexible, inclusive, collaborative).
• Commitment to learning and development and reflective practise.
• Resilience
Desired
• Ability to speak a community language
Additional Requirements
• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• Flexibility in working hours to meet organisational needs.
The client requests no contact from agencies or media sales.
Chief Executive Officer - The Brain Charity
Location: Liverpool-based - occasional travel across Merseyside and the UK
Salary: circa £65,000 (+ 10% company pension on successful completion of probation)
Contract: permanent, full-time
Are you ready to lead a values-driven charity that supports people affected by neurological conditions and their families across Merseyside and nationally?
The Brain Charity is a Liverpool-based national charity supporting adults, children and their families affected by any of more than 600 neurological and related conditions. Since our roots in Merseyside community neurology (1992) we have grown a centre-based offer, hospital liaison roles and a national information, training and support service - from practical welfare and legal advice, counselling and rehabilitation (Neuro Gym) to peer connection via The Brain Food Café and employer/school training. We put lived experience, co-production and neuro-inclusive practice at the heart of everything we do.
As our next Chief Executive, you will:
- Strategic leadership: Develop and deliver a 5-year strategy and an operational plan with clear priorities that secures the charity’s long-term impact and sustainable growth.
- Values leadership: Model and embed the charity’s person-centred, inclusive and co-productive values across services and culture.
- Growth & income diversification: Lead development of diverse income streams - fundraising, legacies and commercial activity - to strengthen financial resilience.
- Partnerships & advocacy: Strengthen senior relationships with NHS partners, local authorities, commissioners and wider stakeholders; amplify the charity’s voice in neuro-health and community settings.
- Service quality & impact: Embed rigorous outcome measurement, quality assurance and contract compliance so our impact drives commissioning and service development.
- People leadership: Stabilise staff morale, lead and develop a high-performing Senior Leadership Team, and promote wellbeing and inclusive working practices.
- Governance & financial stewardship: Provide timely, high-quality reporting to the Board; oversee budgeting, forecasting and risk management to safeguard financial sustainability.
Who you are:
- An experienced Chief Executive or senior director with a minimum of three years’ experience at CEO or equivalent level.
- Proven track record of winning and managing commissioned contracts and delivering against local authority or health contracts.
- Skilled at building strategic partnerships and commanding credibility with senior stakeholders across health, local government and the voluntary sector.
- Confident at leading turnaround and financial sustainability work - experienced in budgeting, forecasting and making difficult decisions when needed.
- A values-led, collaborative leader with high emotional intelligence, resilience and a commitment to co-production and inclusion.
Why The Brain Charity?
- Lead a respected, person-centred organisation with a unique, wide-ranging offer across advice, emotional support, rehabilitation, social connection and national training.
- A high-impact role where you can stabilise the organisation, professionalise fundraising and scale services strategically.
- Liverpool-based centre with hybrid working and national reach - a chance to influence neuro-health practice and commissioning across the UK.
Please see the attached Recruitment Brief with details on how to apply.
Closing date for applications: 9am, Monday 10th November 2025
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in Skylight Newcastle, City House, 1 City Road, Newcastle upon Tyne NE1 2AF
Contract: Permanent
About the role
Crisis’s Newcastle Skylight is looking for a team leader for our coaching team. You will be an essential part of our team supporting members who are experiencing or at risk of homelessness. As team leader, you will hold of a caseload of members as well as supporting a busy and skilled team to ensure members’ homelessness is ended sustainably. At Crisis we are bold in our ambition to end homelessness and believe that to do so people need the opportunities to be healthy and thrive. Your role is to help people achieve their potential through working collaboratively, valuing lived experience and creating a psychologically informed environment.
About you
· You will have experience of managing coaching processes and demonstrate how this ensures effective service delivery
· You will have experience of managing and delivering high quality coaching support
· You will have excellent knowledge of homelessness, housing and welfare
· You will be confident participating in multi-agency teams supporting vulnerable people
· You will have experience line managing and motivating a small team
· You will have experience of working in a psychologically informed environment
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
· A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 9 November 2025 23:59
Interview process: Competency based interview and meeting with member advisory panel
Interview date and location: 19 November 2025 in person at our Newcastle Crisis Skylight, City House, 1 City Road, Newcastle upon Tyne NE1 2AF
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Chief Executive
Hours: 35 Hours Per Week, Monday to Friday, 9am to 5pm
Salary: £59,750 - £67,500 per year
Contract: Permanent
Location: Foundation House, Salford, and Hybrid Working
Closing Date: 30th November 2025 5pm
1st stage Interviews: 2nd or 3rd December 2025
2nd stage interviews: Week commencing 8th December 2025
Opportunity
Are you passionate about Tackling Disadvantage and Changing Lives of people in Greater Manchester?
Do you have experience of developing high quality targeted and universal services for children, young people and adults?
About Us
We are a charity based in Salford, tackling disadvantage and changing lives. We help over 12,000 children, young people and adult each year from the most deprived communities. Our vision is “Communities free of disadvantage, in which everyone has the opportunities and resources to change their lives and reach their full potential.”
The Role
Salford Foundation is seeking a new Chief Executive to advance the charity’s strategic objectives and to implement our new 5 year strategy. You will provide operational leadership on service development, future growth and direction of the charity.
Key Tasks Include:
· Leading on strategic planning and implementation of the annual business plan
· Relationship management with funders and commissioners and partnership development public, private and VCSE
· Oversight of quality services for beneficiaries and performance management of contracts
· Creating sustainable income streams, oversight of funding strategy and creating bids and proposals
· Oversight of organisational effectiveness across Operations, Business & Finance
· Championing organisational values, culture, reputation and brand
About You
You will have significant experience of effective stakeholder engagement at local and regional level. With excellent interpersonal and communication skills, and ability to work collaboratively with Board Members, Commissioners, Funders Partners, and Senior Managers. Please refer to the Job Pack available on our website for further information.
What we offer:
· Work-based pension with 6% employer contributions
· 26 days annual leave plus 8 Bank Holidays
· Additional 1 day off for your birthday each year
· Flexi-time and flexible working
· Essential car user post with travel paid at 45p per mile
· Onsite free car parking
· Employee Assistance Programme and Medicash scheme
Application Process:
Please refer to our website for the full candidate job pack and Application Form
Registered Charity in England & Wales, Registered Charity Number 1002482
The client requests no contact from agencies or media sales.
About the Role
Neuroendocrine Cancer UK is entering an exciting phase of growth and development. To make the greatest difference, we need to grow in a way that is structured and sustainable, and that’s where you come in.
We’re looking for our first Director of Operations: a strategic, hands-on leader who can turn vision into action and passion into plans. Working closely with our new CEO, you’ll ensure that our people, systems, and processes all work together to deliver effectively for the communities we serve.
This is a unique opportunity to shape the organisation’s future. You’ll combine strategic oversight with operational delivery across key areas including HR, finance, compliance, governance, IT, and organisational processes. As a senior leadership team member, you’ll strengthen internal systems, support staff and make sure day-to-day operations align fully with our mission, values, and strategic goals.
Ultimately, you will help build the strong foundations and infrastructure that enable Neuroendocrine Cancer UK to grow sustainably, deliver high-quality services, and deepen its impact for the communities we support.
About the Charity
We are Neuroendocrine Cancer UK. We exist to address the unmet needs voiced by the neuroendocrine cancer community, supporting patients and their loved ones with the physical and psychological burden of neuroendocrine cancers. Through awareness, research, better funding and support, we can give our community the attention it deserves
Our vision is for a world in which people know how to recognise, diagnose, treat, care for, and cure patients with neuroendocrine cancer.
We are a Charity driven by strong values of equity, excellence, collaboration, honesty, transparency and integrity.
Key Responsibilities
- Operational Oversight and Delivery
- Lead and manage a small in-house operations team (2 staff members) and oversee the work of external consultants as required to deliver operational plans aligned with strategic goals.
- Drive the successful delivery of existing services, overseeing day-to-day operations, ensuring services are delivered efficiently and to a high standard while supporting the implementation of new initiatives and improvements.
- Ensure systems and processes are fit for purpose and support delivery of strategic goals.
- Management and maintenance of the Salesforce system.
- Maintain oversight of service development, ensuring it reflects user feedback and sector innovation (with Directors/Managers).
- Lead audits and evaluations to ensure service effectiveness and continuous improvement.
2. Governance and Compliance (working with CEO)
- Maintain compliance with all relevant legislation, including safeguarding, data protection, and health & safety.
- Develop and oversee policies and procedures that uphold good governance, safeguarding, GDPR, digital governance, and ethical standards.
- Act as Designated Safeguarding Lead (DSL) and Data Protection Officer (DPO).
- Provide assurance to the CEO and Board on compliance and operational risk.
3. Financial Stewardship and Operational Management
- Support the CEO in ensuring financial sustainability.
- Oversee day-to-day budgeting, financial reporting, and grant management.
- Ensure timely processing of payments, payroll, and contracts.
- Support income generation through sound financial planning and operational oversight.
- Review all processes, procedures & delegations and suggest updates as necessary.
4. People and Organisational Development
- Support the CEO to recruit and induct staff.
- Work with CEO to oversee HR matters including performance management (with HR support).
- Prioritise staff wellbeing, engagement, and professional development.
- Support the CEO in succession planning and building organisational resilience.
5. Service Quality and Improvement
- Work with relevant management team to ensure high-quality service delivery aligned with user needs and feedback.
- Monitor performance and report on impact to CEO and trustees.
- Drive operational improvements and support the development of new initiatives.
6. Insight, Data, and Continuous Improvement
- Collect, analyse, and report operational data to support decision-making.
- Oversee monitoring, evaluation, and audits to ensure accountability and learning.
- Support research and innovation projects by ensuring operational systems are robust and effective.
- Work with the board & CEO to review all processes, procedures & suggest updates as necessary.
Person Specification
About you
You’re an experienced operational leader who thrives on making things work — strategically, efficiently, and with people at the heart of it all. You know how to turn plans into action and are equally comfortable shaping systems, managing budgets, or guiding a team through change.
You bring strong leadership experience, a deep understanding of good people management practices, and sound knowledge of compliance, safeguarding, and data protection. You’re confident managing financial systems and overseeing budgets, and you know how to balance strategic thinking with hands-on delivery.
You’re at your best in collaborative, purposeful environments — someone who communicates clearly, builds trust, and helps others do their best work. You’re also pragmatic and calm under pressure, able to bring clarity and stability as the organisation grows and evolves.
Above all, you’re motivated by purpose. You share our commitment to the mission and values of Neuroendocrine Cancer UK, and you want to use your operational skills to help an organisation with real impact go even further.
Essential
- Proven experience in operational leadership and management
- Strong knowledge of people management practices, compliance, safeguarding, and data protection.
- Experience of managing budgets and overseeing financial systems.
- Strong line management and team development, with the ability to lead staff and volunteers.
- Excellent communication and organisational skills.
- Ability to balance strategic thinking with hands-on delivery.
- The ability to lead through change and embed new ways of working effectively.
- Commitment to the mission and values of the charity.
Desirable:
- Experience in a small charity or nonprofit organisation.
- Experience of charity governance
- A relevant qualification in safeguarding, HR, or data protection
- Experience managing Salesforce or similar CRM systems
Why Work With Us?
- Be part of a small, passionate, and values-driven team making a tangible difference.
- Shape the future of the organisation at a pivotal stage of growth.
- Take on a broad and varied leadership role with the chance to influence across all areas.
- Receive support for professional development, training, and personal growth.
- Enjoy a remote and flexible working environment.
To support and inform patients and families from diagnosis, enabling access to the best care and treatment.
The client requests no contact from agencies or media sales.

