Quality and practice development lead jobs
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This is an important opportunity to join a respected service supporting adopted adults, birth family members and their descendants, and to help shape high-quality practice that makes a meaningful difference in people’s lives.
Main Responsibilities:
As Practice Manager, you will provide professional leadership, supervision and operational oversight across intermediary services. You will support a team of PAYE and sessional Intermediaries and Researchers, oversee service quality and safeguarding practice, and contribute to service development and strategic growth. The role also involves building strong relationships internally and externally, ensuring that our services remain responsive, safe and effective.
· Provide supervision, guidance and practice leadership to Intermediaries and Researchers.
· Oversee referrals, allocations, case progression and case closure across the service.
· Support decision-making in complex and higher-risk cases, including safeguarding concerns.
· Lead service development, quality assurance activity and continuous improvement work.
· Maintain oversight of active cases and case records to ensure high standards of practice.
· Represent the service in meetings with internal colleagues, commissioners and external professionals.
· Support recruitment, induction, training and ongoing development of staff and sessional workers.
Main Requirements (for details check the job description and person specification):
You will hold a professional qualification in social work, counselling or psychotherapy, and bring strong knowledge of the lifelong impact of adoption. You will have experience in post-adoption and permanency work, alongside the confidence to supervise staff, manage competing priorities and contribute to service development. We are looking for someone with excellent communication, sound judgement, a collaborative approach and a clear commitment to safeguarding, equality, diversity and inclusion.
Benefits:
- an annual paid leave entitlement that commences at 25 working days (pro-rata), and after a full year of service, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
The client requests no contact from agencies or media sales.
Partnership Development Assistant*
The Partnership Development Team at Alzheimer’s Research UK prides itself on delivering sector-leading partnerships. We are a friendly, collaborative, and ambitious team driven by our goal to fund vital dementia research and ultimately find a cure for dementia.
The successful candidate will support the Partnership Development Officers with partnership delivery with companies such as Dyson, The Perfume Shop, Cadbury, and Slimming World while building excellent relationships with supporters from within those organisations. This role will also support our new business team with their approaches to prospective companies.
The Partnership Development Team sits within the Corporate Fundraising function, which is part of the Philanthropy and Partnerships Directorate. We collaborate closely with all teams across the charity, so communication, collaboration, and strong relationship skills are essential.
*This role will be known internally as Partnership Development Executive
Key Responsibilities:
Team administrative support
· Provide accurate and timely administrative support for all members of the team.
· Manage invites and room bookings for Corporate Team meetings.
· Manage travel bookings for the team when required using our designated travel booking system.
· Ensure accurate recording keeping through the use of our CRM system (Salesforce).
· Be the main internal point of contact for the Corporate Team for operational enquiries.
· Respond to incoming team enquires promptly and professionally.
· Ensure accurate financial records are kept, by reconciling gifts across multiple donation platforms.
· Fundraising stock management and distribution.
· Assisting the team with event planning, including sourcing pricing quotes, raising purchase orders, booking equipment and ordering merchandise.
· Update the team intranet and website pages.
· Update internal group email distribution lists as required.
Support the New Business Team in securing new partnerships
· Data management: adding new companies and prospects to ensure accurate records of approaches made by the team.
· Monitor supporter information on the database to generate new leads for the team.
· Generating reports for the New Business team and maintaining accurate records.
· Provide ad hoc support in the lead-up to high-value pitches and applications e.g. prepare materials, book couriers etc.
Supporting our existing partnerships
· Provide a first-class stewardship journey for fundraisers from companies that are supporting the charity. Including making sure they have the materials and resources required to fundraise – preparing and sending information packs, wishing them good luck, drafting letters, and sending thank you messages.
· Work closely with the Supporter Experience Team to ensure a consistent stewardship journey across all audiences.
· Manage online giving pages and our CRM system to make sure corporate supporters are identified and recorded correctly, and their income potential is maximised.
· Monitor the CRM system to make sure that all information about our corporate fundraisers is recorded correctly.
· Filter enquiries from our corporate supporters whilst other members of the Partnership Development Team are on annual leave to ensure a timely and helpful response.
· Help support event delivery by sourcing volunteers, merchandise, and gifts in kind for events.
· Keep the Partnership Development Officers and Team Managers up to date on feedback from supporters.
· Communicate key fundraising products and communications designed for our Corporate supporters with the Relationship Fundraising Team.
· Develop new fundraising idea packs to engage our Corporate supporters and seek appropriate sign off.
Working with others
· Work closely with the team managers to deliver high quality tools and assets, and create processes, which enhance our supporter experience.
· Work with our Merchandising Team for the development and production of event materials as required.
· Act as the team Data SME and GDPR Champion.
· Liaise with our distribution centre to organise mass mailings of materials needed for pitches and large partnership launches and events.
· Represent the Corporate Partnerships team on working groups for internal projects to ensure the team’s needs are met.
· Work closely with our Supporter Engagement Team, Supporter Operations Team, Data & Analytics Team and High Value & Experience Development Team to make sure that the Corporate Partnership team is following processes correctly and is adopting improved practices where possible.
· Work closely with the team’s other Partnership Development Executive to support each other and cover their duties when they are on annual leave or absent.
· Provide guidance and training to new starters if required.
Knowledge, skills and experience needed:
· Confidence working with computers and Microsoft Office; knowledge of Word, Excel, and Outlook.
· Experience using databases.
· Experience working in a customer/client facing position.
· Working knowledge of using internal platforms and processes, such as booking platforms and finance software.
· Demonstrable administrative experience or relevant transferable skills.
· Experience of building and managing relationships with colleagues.
· Good verbal and written communication skills.
· Ability to prioritise and effectively manage multiple tasks.
· Excellent planning and organisational skills
· Excellent attention to detail.
· Friendly and professional demeanour.
· A confident and friendly manner; would feel at ease representing the charity among varied external contacts.
· Able to work as part of a wider team as well as being proactive and can work independently.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £24,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 21st June 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
Please note that this role does not meet the minimum salary requirements set by UK Visas and Immigration (UKVI) for sponsorship under the Skilled Worker or New Entrant Skilled Worker visa routes. Therefore, we are unable to offer visa sponsorship for this position.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Day Opportunities Senior Manager
Are you ready to lead a service where people come first?
At London Ability, we believe that everyone should have the opportunity to live a full and valued life, with meaningful experiences, real choices and the right support to achieve their potential. We work in partnership with the people we support, recognising strengths, encouraging independence and always putting our clients at the heart of what we do.
Our strapline, “It’s what you can do that matters.” is more than just words on page, it’s the belief that underpins everything we do, and reflected in our values and the way we work.
Over the last 40 years, we have provided services and support for adults with Learning Disabilities, Autism and additional physical and sensory disabilities, working alongside our clients to create meaningful opportunities, encourage independence and recognise everyone’s strengths and potential.
We’re equally committed to creating a great place to work and in 2024, London Ability received national recognition from Investor in People as one of the UK’s Top 20 Employers.
We’re now looking for a passionate, positive, values-driven Day Opportunities Manager to lead one of our community-based services and help shape the next chapter of our journey.
What Makes Us Different:
Clients are at the heart of everything we do
We work to ensure that our clients are at the heart of every decision we make, with their voices helping to shape the services and opportunities we provide.
Monday to Friday working
Enjoy a healthy work-life balance with no regular evenings or weekends.
Supportive leadership
Be part of an experienced, welcoming organisation where collaboration and mutual support are valued.
Lead an established and respected service
Build on strong foundations, supporting the continued development of a well-regarded service while helping to shape its future.
A great place to work
Benefit from an Employee Assistance Programme, staff recognition awards, subsidised meals, birthday leave and our Christmas shutdown.
Well-connected location
Based in East London, with on-site parking available and excellent transport links via Leyton and Stratford.
Competitive salary and benefits
Recognising the responsibility and impact of your leadership role.
What You’ll Be Doing
As Day Opportunities Manager, you will be responsible for the day-to-day operation and management of our service, ensuring that the people we support receive high-quality, meaningful and personalised opportunities.You will lead and develop a committed team, foster a positive and inclusive culture, and ensure the service continues to evolve and grow.
As a senior manager, you will also contribute to the wider success of the organisation and provide support and deputise for colleagues when required.
What We’re Looking For
We’re looking for someone who genuinely lives our values and can inspire others to do the same.
You’ll bring:
• A passion for supporting people to live full and meaningful lives.
• Previous leadership or management experience working with adults with disabilities in day opportunities or a similar setting.
• The ability to lead, motivate and develop a dedicated team.
• Strong organisational and administrative skills.
• A proactive, positive and solution-focused approach.
• The confidence to build positive relationships with the people we support, their families and professionals.
• Knowledge of relevant legislation, safeguarding and quality standards.
Why This Role Stands Out
• Join an organisation where values aren’t just words — they shape everyday practice.
• Be genuinely supported by an experienced, welcoming and collaborative management team.
• Help create services, activities and opportunities that empower adults with disabilities to thrive and develop skills.
• Play a leading role in the future of an organisation that has been making a difference for over four decades.
Location: East London
Hours: Monday to Friday
Salary: £49,000
Closing Date: 10 July
If you’re an inspiring leader who believes that great services are built through partnership, respect and empowerment we’d love to hear from you.
Get in touch if you'd like an informal conversation about the role with our CEO, Helen Gore.
Empowering people with disabilities to reach their potential. It's what you can do that matters.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Start date: Immediate
Interview date: To be confirmed
Are you looking to join a female-founded, dynamic, multi-disciplinary service as a Senior Counsellor?
Trauma Recovery CIC is an established non-profit organisation based in Hertfordshire. We work with partner organisations to provide therapeutic support for individuals who have experienced sexual, domestic and/or relational trauma, as well as those who support them.
About the role
At Trauma Recovery CIC, our Senior Counsellors (Level 3) work directly with clients, providing:
- time-limited trauma-focused therapy
- longer-term self-funded general counselling
- mentoring and support to team members
- close collaboration with the Leadership Team to help develop and strengthen the service
This is an important role within our organisation, combining high-quality therapeutic practice with team support and service development.
Working hours
The hours for this role are worked across Monday to Friday on set shifts.
Why join us?
This is an opportunity to be part of a specialist, values-led organisation making a meaningful difference to people affected by trauma. You will join a committed and supportive team within a service that is collaborative, compassionate and focused on delivering high-quality care.
How to apply
For more information about the role and details on how to apply, please see the attached application pack.
The client requests no contact from agencies or media sales.
Location: Hybrid with travel required across the North of England. We are particularly hoping to recruit a Practice Tutor able to cover locations in North of the Midlands (Derbyshire), Yorkshire or the Northeast.
Contract: Full Time, 12-month maternity cover
Salary: £53,747.68 per annum (Plus competitive pension)
To help us achieve our mission, we are recruiting a qualified social worker with direct experience of working with children and families, and knowledge and experience of supporting social work students.
A little bit about the role
Practice Tutors (PTs) play a key role within the development and delivery of our social work curriculum, contributing knowledge and expertise to create a culture that promotes outstanding social work education. PTs are responsible for teaching and developing participants at the Readiness to Practice stage, regional teaching days and, in participant hubs within local authorities.
PTs support four practice hubs, based within statutory children’s social care services. Each practice hub is led by a Consultant Social Worker (CSW). Core to the Practice Tutor role is the ability to provide support, challenge and guidance to participants and CSWs to ensure a high-quality practice learning experience
This role provides the opportunity to genuinely align practice and theory. In doing so you need to be committed to evidence informed practice models and have an appetite to exploring different and innovative approaches to teaching these models
A little bit about you
We are looking for someone who can contribute to the delivery of teaching across the year, support participants in their local authority hubs, support participants during the 2nd year of Approach Social Work and become their dissertation supervisor during the 3rd year of the programme.
We are looking for someone with:
- A good understanding of the social work role
- Excellent social work practice skills
- Experience of developing others and a commitment to educating a new generation of social workers.
If this sounds like you, then we'd love to hear from you!
We welcome applications from individuals interested in undertaking this role on an external secondment basis and are open to discussing arrangements with applicants and their current employer.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater global majority representation in our senior roles. We know the value global majority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
With so many people now using AI to apply for jobs, it is common for applications to be repetitive and nearly identical. There are tell-tale signs when AI has been used, the writing has the same structure, the same tone and the same language. Using AI to clarify your thoughts and sharpen your answers is one thing, but we strongly discourage you from using a tool to generate the substance of your answers. We want your application to demonstrate your skills, as well as show us your thought process, how you respond to problems, what you have learned from different experiences and how you communicate in your own voice. Please be reassured – we are not expecting perfection.
To make life better for children at risk of harm, by improving the services that support them.



The client requests no contact from agencies or media sales.
We are seeking a dynamic, strategic, and highly organised individual with either registered healthcare status or an experienced commissioner of healthcare services and a passion for supporting people with long-term health conditions like ME.
As Clinical Lead, you will play a pivotal role in the delivery and development of our Healthcare Services. As our CQC Registered Manager, you will play a critical role in supporting the team and assuring effective and safe services for people with ME of all ages and their families.
Reporting to the Director of Operations, you will also play a pivotal role in developing our services, drive performance and optimise processes, and enhance service delivery to take action with impact to better support individuals living with ME.
Job Purpose
Working closely with the Director of Operations, the Clinical Lead will play a pivotal role in leading and developing Action for ME’s clinical Healthcare Services, ensuring the highest standards of clinical care for individuals affected by Myalgic Encephalomyelitis (ME). The postholder will be responsible for clinical oversight, service development, and leadership, working collaboratively with multidisciplinary teams to enhance outcomes for children and adults with ME and will be the CQC Registered Manager for the service.
At present, Healthcare Services is a small team with two physiotherapists and one doctor (specialist GP), with plans to recruit more.
We are keen to develop and expand our services, building on the small amount of spot purchasing from local commissioning boards and exploring a diagnosing and prescribing offer. We are also keen to explore the potential of increasing the range of disciplines offered within the team. You will play a key role in contributing to, and delivering, the strategy for our Healthcare Services.
Key Responsibilities
- Provide clinical support and expertise to Action for ME's Healthcare Services, ensuring evidence-based, person-centred care.
- Act as Registered Manager for CQC (Care Quality Commission) purposes and ensure that the service meets all required standards.
- Lead the development and implementation of clinical policies, protocols, and best practices in line with national guidelines and regulatory requirements.
- Supervise and support healthcare professionals within the service, offering guidance, mentorship, and training.
- Collaborate with external stakeholders, including NHS services, researchers, and others, to enhance healthcare provision for people with ME.
- Ensure the service complies with regulatory and safeguarding standards, including CQC requirements where applicable.
- Monitor and evaluate service delivery, using data-driven insights to improve clinical outcomes and patient experience.
- Provide expert advice on complex cases, supporting the team with clinical decision-making.
- Designated Safeguarding Officer for Healthcare Services.
- Represent Action for ME at external forums, conferences, and policy discussions.
Person specification
All criteria noted below are essential requirements of the role.
Qualifications
- A registered healthcare professional (e.g., doctor, nurse, physiotherapist, or occupational therapist) with active professional registration (GMC, NMC, HCPC or equivalent) OR an experienced commissioner of healthcare services with experience of quality assurance, safeguarding and compliance.
Experience and Knowledge
- Extensive clinical experience in chronic illness management OR sound understanding of clinical practice, ideally with expertise in ME or related conditions and a clear understanding of the challenges faced by people with ME.
- An understanding of Care Quality Commission regulatory requirements.
- Proven leadership experience in a healthcare setting, including team management and service development.
- Strong understanding of evidence-based practice and clinical governance.
- A sound understanding and experience of safeguarding children/young people and vulnerable adults.
- Experience in training and mentoring healthcare professionals.
- Knowledge of NHS structures and commissioning processes.
- An understanding of working within the third sector or charitable organisations.
Skills and Behaviours
- Excellent communication and interpersonal skills, with the ability to engage effectively with patients, carers, and healthcare professionals.
- Ability to work independently and collaboratively within a multidisciplinary environment.
- Proficient with Microsoft Office (including Word, Excel, Outlook, Teams) and the ability to quickly learn relevant bespoke software systems.
Attitudes
- Commitment to patient-centred care and advocacy for people with ME.
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
About Action Tutoring
At Action Tutoring, we believe every child should be given the opportunity to succeed in school. But in the UK today, young people from disadvantaged backgrounds are less likely to
achieve the grades they need to progress in life. This isn't because they are any less able; they have less access to the tools to help them reach their potential.
We don't think this is fair. We know tutoring is an effective way of improving academic attainment and so we harness the power of volunteer tutors to bridge the gap and ensure this help can be accessed by every pupil who needs it, not just those who can afford it.
We specifically help pupils facing socio-economic disadvantage and who are at risk of leaving primary or secondary school without reaching national standards in their exams. We work in partnership with schools in different cities and regions across the UK, delivering weekly tutoring in English or maths to those pupils who need it most.
About the opportunity
We are looking for a strong candidate with formal teaching qualifications and experience teaching core National Curriculum subjects to join our established Impact and Quality department as Curriculum and Quality Manager. This role has oversight for ensuring the creation and delivery of high-quality, tailored tutoring resources for pupils and tutors, and managing the quality assurance processes within our organisation. This role includes line managing a team composed of two Curriculum Leads. You will also work closely with colleagues in the Marketing and Communications Department to provide matrix project leadership for the delivery of Initial Tutor Training.
To achieve this, we are looking for a candidate with experience teaching either English or maths (or equivalent) with a willingness to quickly understand the curriculum requirements in the other subject. You will have a strong understanding of how to set the standard for excellent tutor training and tutor quality assurance, using your educational expertise to shape effective training and quality assurance frameworks that enable tutors of varying experience levels to flourish. The position would suit someone who loves working in education, values pedagogical best practice, and thrives when balancing creative curriculum and quality development with operational realities.
Comprehensive induction and training will be provided. Action Tutoring is committed to providing development opportunities for its staff, and as a growing charity there are plenty of opportunities to take on new areas of responsibility.
Deadline: Sunday, 21st June 2026
Interviews: Monday, 29th June 2026
Contract and hours: Full-time permanent contract. A full working week is 37.5 hours.
Location: This role can be remote (UK based), with occasional travel required. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH
Main responsibilities
- Project Management: Project manage the delivery of Action Tutoring’s tutor and pupil resources to a high standard and in line with agreed budgets, ensuring that they are relevant to the curriculum, engaging to use and allow for progress to be monitored. Work with the Head of Impact & Quality to set assessment questions to measure pupil progress.
- Quality Assurance & Insights: Manage the spot check process. Carry out detailed observations of online tutoring sessions, producing feedback to individuals flagged for observation by the programme team. Set annual Key Performance Indicators and produce termly insights into quality assurance, tracking impact over time. Produce an annual quality assurance report.
- People & Matrix Management: Line manage the Curriculum Leads for English and maths, managing their work flow and projects goals. Provide matrix project leadership to Tutor Journey Coordinators for the delivery of Initial Tutor Training.
- Training & support: Lead the annual review of Tutor Training updates, coordinating changes and/or commissioning new modules as required for quality and those proposed by the safeguarding and Tutor Journey teams.
Essential Qualifications and Experience
We are looking for someone who is/has:
- Educated to degree level with formal teaching qualifications and experience teaching core national curriculum subjects.
- Strong subject knowledge in either English or maths; with a proven willingness and ability to quickly grasp the curriculum and exam specification requirements of the other subject.
- Right to work in the UK.
You will likely be more successful in this role if you:
- Are able to work independently and use initiative in a range of situations; confident to suggest and implement changes to drive improvements.
- Have effective time management skills and are comfortable working autonomously.
- Have strong project management skills; able to see through longer term projects to completion to meet deadlines; able to work under pressure to ensure targets are met.
- Have experience of line management or matrix project leadership with the ability to manage workflows, set project goals, and support team development.
- Are creative; able to come up with ideas to take forward Action Tutoring’s resources and training in new and engaging ways whilst also taking account of pedagogical best practice.
- Have a pragmatic, solution-focussed approach; able to balance competing organisational demands and adapt priorities in a fast-paced environment.
- Have strong verbal and written communication skills and ability to undertake public speaking. You will need to be able to adapt your communication style to different audiences and uphold Action Tutoring’s high standards of professionalism.
- Are computer literate, competent using Google, Microsoft, and Canva.
- Are committed to ensuring young people from all backgrounds reach a meaningful level of academic attainment. The Curriculum and Quality Manager will be critical to championing our mission to the team and external audiences, conveying to others the importance of our high quality delivery.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role is pivotal in building organisational capability, enhancing individual and team performance, and supporting a culture of continuous learning and development. This includes responsibility for mandatory training compliance for both staff and volunteers, as well as leading apprenticeship programmes, work experience and student placement opportunities to support workforce development and future talent pipelines.
Learning & Development Strategy
- Lead the development and implementation of a comprehensive annual Training and Development Plan aligned to organisational priorities, including mandatory training, apprenticeships, work experience and student placements
- Work with line managers to ensure consistency of IPR reviews for staff. Provide training on the process and offer improvements.
- Audit of staff’s yearly IPR’s to monitor and record training needs. Identify gaps in existing learning content.
- Contribute to workforce development strategies that support organisational effectiveness and future capability needs
- Support a culture of continuous professional development across the organisation
Training Design & Delivery
- Design, deliver and/or commission high-quality, engaging learning programmes and interventions, including statutory and mandatory training
- Build a sweet of training courses for hospice staff including; line management, managing absence, managing change, managing non-performance, managing stress in the workplace, IPR’s, project management, recruitment and selection, managing volunteers, working with volunteers, compassionate communication and crucial conversations.
- Research new online training opportunities for mandatory training as required throughout all departments within the Hospice.
- Accountable for end-to-end ownership for each course from launch, booking and through to practical support for educators, advice to delegates and evaluation.
- Accountable for booking and managing all delegates, venues, course material and evaluation.
- Evaluate and prioritise course content to ensure courses are refreshed, relevant and competitive.
- Complete annual review of delivered courses and programmes.
- Ensure all mandatory training is up to date, relevant, and delivered in line with regulatory and organisational requirements
- Evaluate the effectiveness of both mandatory and developmental training and continuously improve learning provision
- Work alongside the Head of Volunteering to help create and deliver relevant training course for volunteers.
-
Mandatory Training & Compliance
- Maintain accurate training records and ensure compliance reporting is up to date
- Work with managers to ensure staff complete required mandatory training within agreed timeframes
- Working with Head of Volunteering to ensure all CPD & Mandatory training is up to date for volunteers.
- Be accountable for KPI’s ensuring accurate and timely data entry, data collection and reporting.
- Leadership of resource to managers and staff for advice/information on all aspects of education and training.
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Apprenticeships, Work Experience & Student Placements
- Lead the development, coordination and evaluation of apprenticeship programmes across the organisation
- Build and maintain partnerships with education providers, colleges and universities.
- Manage HMRC Levy Scheme.
- Oversee the recruitment, onboarding and support of apprentices, work experience and students on placement
- Ensure high-quality learning experiences and appropriate supervision arrangements
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Stakeholder Engagement
- Partner with managers and teams to identify learning and development needs, including mandatory training.
- Work with managers in planning apprenticeships, work experience and placements
- Provide expert advice and guidance on appropriate learning solutions
- Build strong relationships and influence stakeholders at all levels
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Induction & Onboarding
- Work with the People and Development Manager to review, develop and enhance induction programmes for new starters, ensuring mandatory training is embedded
- Ensure a consistent, engaging and effective onboarding experience, keeping up to date with best practice, researching and drafting proposals to improve our process
- Knowledge of statutory and mandatory training requirements (ideally within health, care or regulated environments)
- Understanding of apprenticeship frameworks and/or work experience and student placement requirements
- Understanding of organisational development and performance improvement approaches
- Excellent facilitation and presentation skills
- Strong stakeholder engagement and influencing skills
- Ability to analyse learning needs, monitor compliance, training trackers and evaluate training effectiveness
- Strong organisational and project management skills
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.



Job Title: Development Officer
Reports to: Senior Development Manager
Location: Contracted to Breaking Barrier’ office in London, Birmingham or Manchester, with some expectation of travel
Terms: 5 days per week (37.5 hours) but open to part-time (minimum 30 hours) and flexible working arrangements
Contract: Permanent
Salary: £28,000 - £33,500 (Depending on the location and experience)
Purpose of the Role
The fundraising team at Breaking Barriers generates income from a range of sources: trusts and foundations, statutory and lottery, corporate and major donors. We sit within the wider Income and Engagement Directorate, alongside communications and public fundraising, and work closely together to drive income and engagement from funders, partners and supporters who share our vision that every refugee can access meaningful employment and build a new life.
The Development Officer manages our portfolio of small trusts and foundations (grants up to £10,000), securing income and developing relationships from existing donors and new prospects. The role involves writing compelling funding proposals, delivering effective stewardship, and meeting all reporting requirements to a high standard.
Alongside portfolio management, the post-holder co-ordinates our fundraising events programme, ensuring both online and in-person events deepen engagement with our cause. The role also provides active support across fundraising appeals and the statutory, lottery and major donor income streams, including prospect research. The post-holder will also contribute to the operational efficiency of the fundraising team through effective administration.
This is a varied, fast-paced role that will suit someone with strong writing skills, attention to detail and a genuine commitment to our mission. It offers real scope to develop knowledge and skills across a wide range of fundraising disciplines within a supportive and ambitious team.
Key Responsibilities
1. Income generation (60%)
· Manage and develop a portfolio of trusts and foundations awarding grants of up to £10,000, delivering tailored stewardship and relationship management across both warm relationships and cold prospects.
· Plan, write and submit compelling funding applications based on a clear understanding of Breaking Barriers' programmes, funding needs and funder requirements.
· Manage all reporting requirements within your portfolio, ensuring reports are completed accurately and to deadline.
· Undertake research to identify new prospects, gathering relevant background information including funding interests, grant levels and connection points with Breaking Barriers.
· Ensure all income and pipeline activity is accurately recorded and kept up to date in Salesforce.
· Act as the philanthropy lead for the Big Give Challenge Appeal.
2. Fundraising Events and Stewardship (20%)
· Co-ordinate Breaking Barriers' fundraising events programme, working across the fundraising team and wider Income and Engagement Directorate to shape a calendar that inspires and engages funders, supporters and senior volunteers.
· Manage event logistics including venue sourcing, guest list coordination, on-the-day support and follow-up.
· Lead on the development of stewardship materials for philanthropy audiences, including impact updates, newsletters and event collateral.
3. Prospect Research and Fundraising Administration (15%)
· Carry out prospect research to support the major gifts, statutory and lottery fundraising pipelines, producing clear, well-structured briefings for senior colleagues.
· Build and maintain funder profiles, recording prospect activity, research findings and pipeline information accurately in Salesforce.
· Support colleagues in the finance team with gift administration and thanking processes.
· Contribute to the directorate's approach to data quality and CRM best practice.
4. Other Responsibilities (5%)
· Participate in cross-team projects to build a thorough understanding of Breaking Barriers' work and wider activities.
· Undertake any other duties that may reasonably be required within the scope of this role.
· Demonstrate Breaking Barriers' values of being welcoming, collaborative, mission-led and entrepreneurial.
Person Specification
Essential
· Demonstrable knowledge of and/or interest in the refugee or employment sectors.
· Experience of writing compelling funding proposals or other relevant persuasive content for different audiences.
· Understanding of the principles of trusts and foundations fundraising, whether through direct experience or study.
· Strong research and analytical skills, with the ability to synthesise information and present it clearly.
· Excellent organisational and planning skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment.
· Strong attention to detail.
· Proactive and self-motivated, with the ability to take initiative and problem-solve.
· Able to build effective working relationships with colleagues at all levels.
· Confident using Microsoft Office and comfortable learning new systems.
Desirable
· Experience of trusts and foundations fundraising in the charity sector.
· Familiarity with major donor, statutory or lottery fundraising.
· Experience using Salesforce or another fundraising CRM.
· Knowledge of GDPR and data protection principles as they apply to fundraising.
Other considerations:
· Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully taken into account when deciding action.
· We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
· Breaking Barriers particularly welcomes applicants with experience of seeking asylum and/or a refugee background.
As a member of the Disability Confident Scheme, we are committed to offering an accessible recruitment process and guarantee an interview to all applicants with a disability who meet the minimum criteria for the role.
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
The client requests no contact from agencies or media sales.
Summary of job:
To provide professional management, supervision and operational oversight for intermediary services, supporting a team of PAYE and sessional Intermediaries and Researchers. The role includes service development, quality assurance, safeguarding oversight and contributing to the strategic growth and external representation of PAC-UK’s services for adopted people, birth families and their descendants.
Key tasks and responsibilities:
1. Management and Supervision
- Provide individual and group supervision to Intermediaries and Researchers, ensuring compliance with adoption legislation, policy and best practice.
- Offer case consultation and guidance, including complex and high-risk cases.
- Lead team meetings and staff development activities.
- Support team members in managing safeguarding concerns and ensure adherence to organisational safeguarding policies.
2. Service Delivery and Operations
- Oversee referrals, allocations and case progression and case closure, making informed decisions on applications and case direction.
- Maintain oversight of active cases, ensuring appropriate risk management and quality of service delivery.
- Monitor and review case records and undertake direct casework where required.
- Coordinate and chair meetings as needed.
- Oversee the delivery and day-to-day operation of FamilyConnect advice line services.
3. Service Development and Quality Assurance
- Contribute proactively to the development of intermediary services, incorporating emerging theory, research and policy changes.
- Lead or support service evaluation, ensuring accurate collection and analysis of data.
- Undertake audits and contribute to continuous improvement processes across services.
- Ensure practice resources are current, relevant and aligned with service models.
4. Stakeholder Engagement and Representation
- Liaise with internal managers, external professionals and referrers regarding cases and service delivery.
- Represent PAC-UK at external meetings, including commissioner meetings and contribute to reporting requirements.
- Work collaboratively with other staff across PAC-UK and the wider organisation.
5. Staffing and Development
- Support recruitment, induction and ongoing development of staff and sessional workers.
- Deliver or facilitate training for parents and professionals.
- Quality assure and support team members delivering training.
6. Marketing and Service Promotion
- Take a proactive role in promoting the service, including contributing to marketing and online content where appropriate.
7. General Responsibilities
- Attend supervision with line manager and relevant internal meetings.
- Participate in training and continuous professional development.
- Undertake any other duties appropriate to the role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.
Research and Development Officer
Contract: Permanent
Work Pattern: Part Time, 28 hours per week (0.8 FTE)
Salary: £27, 526 per annum, with annual salary increments for the first three years
Location: Homebased – however NCB and RiP has offices in Sheffield, Newton Abbot, London and Belfast that staff can work from should they choose.
The Vacancy
We are looking for a talented Research and Development Officer to join our children and families team at Research in Practice. In this role you will develop and deliver accessible content and learning activities that promote evidence-informed practice and policy across child and family social care, youth and family justice as part of our annual delivery programme for our partners. You will also be involved in the delivery of commissioned project work.
The successful candidate will have experience designing and delivering resources, workshops, webinars, and events for a range of audiences, including senior leaders.
This is a fantastic opportunity for someone with strong written and editorial skills, excellent facilitation skills and who is confident distilling complex information into accessible learning materials. While the position requires engagement with and understanding of research, it is not a primary research role.
Key responsibilities are:
- Producing evidence-informed practice and policy resources in a range of formats (e.g. publications, videos, podcasts, animations). This includes evidence scoping, content development, commissioning, project management, editing, writing and quality assuring resources from inception to publication.
- Leading the development and delivery of concise, accessible content and learning activities to enable the development of evidence-informed practice and policy in the sector.
- Developing and facilitating learning sessions and events with a range of participants, including senior leaders across the sector.
- Working on a range of commissioned project work, from development/design through to analysis; presenting findings on completion and representing Research in Practice in project teams with academic and practice partners.
- Building strong relationships with sector experts and effectively managing relationships with authors, facilitators, people with lived experience and those working in research, policy and practice.
Research in Practice
Research in Practice is part of the National Children’s Bureau (NCB) family. For over 60 years, the NCB has been building a better childhood for all.
Research in Practice works with organisations across the adults and children’s social care, health and criminal justice sectors, supporting them to develop an evidence-informed approach to their work. Our focus is on using evidence from research, practice and lived experience, to provide resources that improve policy and services, in order to achieve positive outcomes for people of all ages.
About NCB
For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.
Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.
The Benefits
- 30 Days Annual Leave
- Generous Pension Scheme
- Cycle to work scheme
- Flexible Working
- Winter Holiday Closure & Break
- Employee Assistance Programme
Closing date: 8am, Wednesday 8th July 2026
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.
Senior CPD and Learning Officer (Adults)
Contract: Permanent
Work Pattern: Part Time, 28 hours per week (0.8 FTE) (We are open to flexible hours and working patterns, including accommodating part-time and compressed hours where possible).
Salary: £32,684 per annum
Location: Belfast BT15 + Northern Ireland / Newton Abbot TQ12 + Devon/Sheffield S1 or Remote UK homebased.
The Vacancy
Research in Practice has supported evidence-informed practice in adult social care for 21 years. We now have an exciting opportunity for a Senior Continuing Professional Development and Learning Officer to join our adult’s team.
This senior role is ideal for an experienced facilitator who has substantial experience in adult social care or related sectors. While the position requires engagement with, and understanding of, research it is not a primary research role.
The successful candidate will have experience designing and delivering programmes, whole day workshops, webinars, and other events for a range of audiences, including senior leaders. The role requires a strong understanding of research, policy, ethical and legal frameworks relevant to practice and the ability to translate complex evidence into accessible learning. Strong leadership, communication, and collaboration skills are essential.
We are keen to hear from potential candidates who have detailed expert knowledge of adult social care and related adult services; knowledge of learning theory and its application to the development of learning activities; experience of developing and facilitating all-day workshops and other learning programmes and events with social care professionals; experience of leading quality assurance of learning activities and ensuring the quality of the work of others; a commitment to developing the work of others and sharing learning; a personal commitment to diversity, equity and inclusion and anti-discriminatory practice, and in involving people with lived experience in effective, ethical and evidence-based ways; and experience of writing successful bids and tenders.
We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.
Research in Practice
Research in Practice is part of the National Children’s Bureau (NCB) family. For over 60 years, the NCB has been building a better childhood for all.
Research in Practice works with organisations across the adults and children’s social care, health and criminal justice sectors, supporting them to develop an evidence-informed approach to their work. This role is focused on our work with Adults. Our focus is on using evidence from research, practice and lived experience, to provide resources that improve policy and services, in order to achieve positive outcomes for people of all ages.
About NCB
For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.
Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.
The Benefits
- 30 Days Annual Leave
- Generous Pension Scheme
- Cycle to work scheme
- Flexible Working
- Winter Holiday Closure & Break
- Employee Assistance Programme
Closing date: 8am, Tuesday 30th June 2026
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.
No agencies please.
The Business Development Coordinator is part of Mokoro’s small, collaborative Business Support team, with responsibility for leading business development activities across the consultancy portfolio.
The role requires strong coordination, writing and relationship management skills, alongside the ability to identify opportunities, develop high-quality proposals, and strengthen Mokoro’s networks and partnerships.
Job activities:
- Coordinate the identification and pursuit of relevant business opportunities aligned with Mokoro’s strategic priorities
- Coordinate the preparation of competitive tenders and proposals, including drafting high-quality submissions and coordinating inputs from colleagues and partners
- Develop assignment budgets as part of proposal preparation, ensuring alignment with company practice and financial targets
- Build and maintain Mokoro’s network of consultants, including identifying and engaging with new consultants and nurturing relationships with existing Principal Consultants and Associates to support current and future opportunities
- Develop and manage relationships with clients and delivery partners, including existing consortium partners, to support successful bids and ongoing collaboration
- Represent Mokoro in external meetings, events and engagements with partners and clients
- Maintain and improve business development systems and processes, including the consultant database
- Promote effective use of tools and innovation to enhance proposal development processes
About NEON
NEON is a not-for-profit organisation committed to accelerating social movements. We build capacity and infrastructure to accelerate the transition to a new economy. We work across a wide range of progressive issues including climate, housing, healthcare, and migration and we support over 1,000 organisers across the UK working towards political, environmental, and social justice. Our theory of change is rooted in understanding both the strategies, stories, and structures required to sustain a movement. Short term, this results in improved movement infrastructure, skills, and connections; long term, it leads to robust relationships and movement alliances capable of systemic change.
Context
NEON’s People & Operations Hub makes sure all our internal systems run smoothly and that our team is happy, high-performing and cared for. The People & Operations Hub brings together people, culture, operations, fundraising and finance, and plays a key role in making sure NEON is both high impact and a joyful place to work, at the heart of this is ensuring our values of respect, generosity and solidarity and anti-oppression principles are embedded into all internal practices.
As part of this, we’re currently looking for someone to support us for a defined period of time to review and refresh some of our core operational and compliance areas, and support us with discrete ops tasks as they arise. This includes reviewing, updating and embedding key systems and processes so that they are clear, usable and consistently followed across NEON. Alongside this, we want to create a NEON-wide handbook, so that we have a simple accessible place where people can find everything they need to know about how we do things at NEON. We also want to strengthen our guidance around event safety, both online and in-person, so staff feel comfortable and supported when planning and delivering work. It’s crucial for us that this work is developed in collaboration with the People & Operations Hub as well as the wider team.
Who we’re looking for
We’re looking for someone who is comfortable moving across operational and compliance work. Someone who has a solid understanding and experience in delivering high-level health and safety, data protection, IT and systems work, and other operational aspects of running an organisation, and can turn that into something practical, usable and genuinely helpful for our team. Someone who is self-motivated, comfortable working independently, and able to take ownership of pieces of work from start to finish
We’d love someone who has experience working closely in or within people and operations teams in small- medium sized not-for profits or charities, and who knows how to take complex or messy systems and make them simpler, clearer and easier to embed in day-to-day practice. We’re looking for someone aligned with our values of respect, generosity and solidarity and is well-versed in including anti-oppression principles into operational work. Someone who is motivated by working in a values-led organisation where decisions factor in culture, trust and care as well as the technical elements.
This person should be confident reviewing and improving systems and understands and is experienced in working closely with other people to do this, whether that’s with the Director of People and Operations to receive direction or troubleshoot, working alongside our Ops Assistant to put things into practice and draw on their organisational expertise, or engaging the wider team to elicit their ideas and challenges, and incorporate them into improvements. Similarly someone who is able to work with external support we have in place around IT, HR and data protection and translate their recommendations into practical action.
They’ll need to be able to hit the ground running and pick up discrete pieces of work, working thoughtfully and collaboratively with a team that’s juggling lots of different priorities. Aside from improving key pieces of work, the other core part of the role is bringing people with them, which will involve coaching and mentoring skills, a learning and development approach, and helping others feel confident taking on and owning this work.
Above all, we’re looking for someone who understands how to make organisations compliant and well-run in a way that feels proportionate, caring, and realistic for a team of our size. Someone who can embed these pieces of work, without overcomplicating things, and who can foster a sense of shared ownership. We’re also looking for someone who really cares about how operational work is truly embedded and put into practice across organisations, who thinks carefully about what happens after their involvement or support ends and knows how to build internal capability so work doesn’t stay dependent on them.
Key deliverables
By the end of the service period, the following outputs will have been delivered and fully embedded into NEON’s ways of working:
IT and systems
The freelancer will complete a high-level review of NEON’s current IT systems, identify key risks and gaps, and produce a set of recommendations.
Outputs will include working with the People & Operations Hub to lead implementation and embedding of agreed improvements across tools and ways of working, including an improved GDrive structure, Google Workspace and IT security improvements and an IT and phones policy.
Data protection
The freelancer will complete a high-level review and strengthening of NEON’s GDPR and data protection approach.
Outputs will include updated core policies (GDPR policy, privacy notice, retention policy) and practical guidance to support consistent implementation across the organisation. It also includes delivery of staff training and further strengthening of our “Data Champions”.
Event processes
The freelancer will assess our current event-related practices (online and in-person).
Outputs will include clear, practical recommendations, strengthened guidance for managing event safety and risk in practice and staff training and support.
Health and safety
A review and update of NEON’s health and safety approach will be completed to ensure policies and processes are clear, practical and consistently applied.
Outputs will include an updated H&S policy, incident reporting process, risk assessment templates, and a simple event safety framework with guidance and checklists. It also includes delivering staff training and embedding of H&S practice across the organisation, including clarification of roles and responsibilities.
AI policy and guidance
The freelancer will research and develop NEON’s approach to AI use across the organisation, considering best practice, risks, opportunities, and the impact of AI on staff and NEON’s work. It should also include thoughtful consideration of the harms and ethical concerns associated with AI.
Outputs will include engagement with staff to understand current use and concerns, alongside the creation of clear and practical AI guidance and an organisational AI policy to support safe, thoughtful and consistent use of AI tools across NEON.
NEON Handbook
A NEON-wide handbook will be created, bringing together key processes, guidance and signposting to essential organisational information in one accessible place.
The handbook will be co-developed with staff and People & Operations Hub members to ensure it reflects day-to-day practice and is maintainable internally after completion.
Day-to-day operations support
The freelancer will provide additional operational capacity to support the Hub with emerging priorities, and time-sensitive pieces of work that arise during the contract period.
Outputs may include support with operational problem-solving and decision making, maintaining processes and procedures, providing subject knowledge expertise, maintaining documentation and other discrete operational tasks agreed with the Director of People and Operations.
A key part of this work will be ensuring that all outputs and improvements are properly embedded within the People & Ops Hub and the wider organisation. This includes creating clear documentation, guidance, training and handover processes so that NEON staff can confidently hold and maintain this work after the consultancy ends.
Timescales and fee schedule
The freelancer will be appointed and ready to engage from the end of July/ start of August 2026. We expect this work to be completed across two-three days per week for up to six months, ideally finished by the end of January or February 2027 (depending on start date). There may be a possibility of extension if other relevant and discrete projects arise and in agreement with the Director of People and Operations.
Call out information required
Interested freelancers are asked to provide the following information in response to this call out:
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Brief career history and details of relevant assignments undertaken (this could be in the form of a CV)
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A statement not exceeding 800 words on your proposed approach to the deliverables, including:
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Your technical and subject matter expertise
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Your personal style and approach to working with others
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How you will embed our values of respect, generosity and solidarity and anti-oppression principles into the deliverables
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Your day rate, indicating whether VAT is payable (please note our indicative day rate that is aligned with our internal budget is £375)
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A clear commitment to undertake the work within the timeframe set out above
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Two testimonials from suitable clients or professional partners
The deadline for submissions is Sunday 28th June 11.59pm
Please find email address for submission of applications on our website.
We may wish to discuss submissions with you on Monday 6th July or Wednesday 8th July 2026. We will inform you if this is the case.
For any further information or clarification prior to submission, contact us at our website.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Domestic Abuse Refuge Service Manager to join our Domestic Abuse Social Care Service in Tower Hamlets. No personal care or experience required, just the right values.
£40,000.00 per annum, working 40 hours per week.
Want to feel valued? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
Service Leadership and Operational Management
- Lead the day-to-day delivery of the refuge service, ensuring a safe, high-quality, trauma-informed environment for women and children fleeing domestic abuse.
Safeguarding, Risk and Safety Management
- Oversee the completion and quality assurance of customer risk assessments, individual safety plans, and support plans to ensure they remain person-centred, responsive, and outcome-focused.
Staff Leadership and Performance Management
- Provide strong and effective leadership to the refuge team, creating a positive, inclusive, and high-performing culture focused on delivering excellent customer outcomes.
Quality Assurance, Partnerships and Service Development
- Work collaboratively with the Head of Service and Quality team to ensure the service consistently delivers excellent standards of support, achieves compliance requirements, and embeds best practice across all areas of delivery.
Compliance and Professional Practice
- Ensure all work is carried out in accordance with organisational policies, procedures, legislation, and professional standards.
About you:
Knowledge and Experience
- Extensive knowledge and understanding of domestic abuse and Violence Against Women and Girls (VAWG), including the impact on women, children, and families.
Skills and Abilities
- Ability to lead, motivate, and develop teams to deliver high-quality, trauma-informed services.
- Strong risk assessment, decision-making, and problem-solving skills, particularly in relation to safeguarding and high-risk cases.
About us
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.



