Quality and practice development lead jobs

About Working Well Trust 

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. 

We are recruiting for a new Service Manager role to support Upskill, Employment Hub and Kingston Supported Employment services​​. This is a full-time, permanent role working 35 hours per week; we will consider applications for 28 hours/4 days.

What you’ll be doing 

You will provide collaborative and motivational leadership, ensuring our services deliver agreed outcomes while maintaining a client-led approach.

Your responsibilities will include:

• Overseeing day-to-day operations and resolving issues as they arise.
• Leading service planning, implementation and delivery in line with contractual requirements.
• Building relationships with health, employment, community and funding partners.
• Monitoring contractual outcomes, delivery timescales, quality standards and key performance indicators.
• Representing Working Well Trust at contract performance meetings.
• Supporting Team Leads to develop performance and quality improvement plans.
• Using audits, reviews and client feedback to improve service quality.
• Working with the Finance Manager and budget holders to support effective budget management.
• Ensuring accurate data collection and completion of contract monitoring reports.
• Supporting staff wellbeing, occupational health cases, reasonable adjustments and effective attendance management.
• Providing senior management cover and supporting safeguarding and risk escalation.
• Recruiting, supervising and developing Team Leads alongside the HR Advisor.
• Promoting consistent induction, supervision, appraisal, training and continuous learning.
• Working with senior colleagues on organisational strategy, business planning, co-production and cross-service improvements.

What you’ll need 

We are looking for someone who can demonstrate:

• Experience managing employment support, community or comparable services.
• Strong leadership and people management skills.
• Experience monitoring contracts, performance, quality and service outcomes.
• Confidence working with funders, partners and senior stakeholders.
• The ability to analyse data and use it to improve services.
• Sound judgement when managing wellbeing, performance, safeguarding and operational risk.
• A collaborative, organised and client-focused approach.
• Commitment to Working Well Trust’s values, policies and procedures.

What we offer 

• 30 days annual leave plus public holidays (FTE) 

• Paid company closed days at the end of the year (FTE) 

• Flexible, paid Wellbeing Hour every fortnight (FTE) 

• 6% employer pension contribution 

Working Well Trust is an equal opportunities employer and Confident about Disabilities. 

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed. 

Start your application today and take the next step in a rewarding career. 

Permanent | 37.5 hours per week, Monday to Friday (no evenings, bank holidays or nights)

Occasional Saturday cover required.

As a Clinical Services Matron at MSI Reproductive Choices UK, you'll have the opportunity to shape how care is delivered across your region, leading talented clinical teams, developing future leaders and ensuring every client receives safe, compassionate and exceptional care.

This is more than an operational leadership role. It's an opportunity to influence clinical excellence, inspire others and make a lasting difference to both colleagues and the people who rely on our services every day.

Lead people. Improve services. Drive change.

You'll provide leadership across multiple treatment centres, supporting Clinical Team Leaders and multidisciplinary teams to consistently deliver outstanding clinical care.

From coaching and developing colleagues to strengthening clinical governance and identifying opportunities for service improvement, you'll be trusted to create an environment where people can thrive and high-quality care is the standard, not the exception.

Working collaboratively with operational and clinical leaders, you'll help shape the future of our services while ensuring compliance, quality and client experience remain at the centre of every decision.

The impact you'll have

As Clinical Services Matron, you'll play a vital role in:

• Leading and developing high-performing clinical teams.
• Promoting a culture of safety, accountability and continuous improvement.
• Maintaining excellence in clinical governance and regulatory compliance.
• Supporting service innovation and quality improvement across multiple sites.
• Coaching and mentoring colleagues to reach their full potential.
• Ensuring every client receives compassionate, person-centred care.

Travel across regional treatment centres forms part of this role, giving you the opportunity to build relationships with teams and provide consistent leadership across the region.

We're looking for a leader who...

You'll be a registered healthcare professional with significant leadership experience and a genuine passion for developing people.

You'll bring experience of leading clinical teams, a strong understanding of governance and patient safety, and the confidence to influence, support and inspire others through change.

Experience within sexual and reproductive healthcare or leading across multiple sites would be advantageous, but most importantly, we're looking for someone who shares our commitment to delivering exceptional care and creating positive outcomes for both clients and colleagues.

Why Join Us?

We offer a supportive, values-driven environment where your contribution is recognised and rewarded:

�� Financial & Rewards: Aviva pension (up to 5% employer contribution), Blue Light Card discounts (4,000+ perks), Cycle to Work scheme, season ticket loan, and long-service recognition rewards.

�� Wellbeing & Work–Life Balance: Opportunity to buy and sell annual leave, 24/7 GP access and EAP via Westfield Health, an extra day off for your birthday, accredited Mental Health First Aiders, family-friendly policies and a national employee recognition programme.

�� Learning & Career Development: Clear career pathways, paid training and development, accredited apprenticeships, and learning agreements to support your professional growth.

UPDATED 24TH JULY - THIS ROLE WILL CLOSE ON MONDAY 27TH JULY AT 5PM

Salary: £45,855 - £52,988

Location: Hybrid between home and our exhibition locations in London (Your attendance in the office will vary flexibly between 1-2 days per month, depending on business need. We cannot offer fixed days at home. You are responsible for your own commuting costs).
Contract: Permanent, Full time.
Hours: 35 hours per week
Reporting to: CEO
Direct reports: Finance & Operations Manager

Role summary

As Head of Operations, you will play a pivotal role in ensuring the Ben Kinsella Trust has the strong operational foundations needed to maximise its impact and support continued growth. Reporting to the CEO and as a member of the Senior Leadership Team, you will provide strategic leadership across the charity's operations, governance, finance, HR and IT, ensuring the organisation operates efficiently, remains compliant and has the systems and infrastructure required to deliver its mission.

You will lead the development and continuous improvement of organisational systems, policies and processes, driving operational excellence and enabling colleagues to focus on delivering high-quality programmes, campaigns and services. Working closely with the CEO, Finance Manager, trustees and external partners, you will oversee governance, risk management, financial planning, people and culture, and digital infrastructure; ensuring the charity is well-managed, resilient and equipped for future growth.

We're looking for a proactive, organised and collaborative leader who enjoys improving how organisations work and can balance strategic thinking with practical delivery. Your leadership will help ensure the Ben Kinsella Trust remains a well-governed, financially sustainable and high-performing organisation, enabling us to honour Ben's legacy and prevent knife crime through education and campaigning.

Key Responsibilities

Operations

• Lead the development and continuous improvement of operational systems, processes and policies to ensure the charity operates efficiently, consistently and in line with best practice.
• Oversee organisational project management, ensuring strategic projects are effectively planned, monitored and delivered on time and within budget.
• Develop and maintain effective systems for organisational planning, reporting and information flow, ensuring senior leaders and trustees have access to timely and accurate information.
• Identify opportunities to improve efficiency through process redesign, automation and the effective use of technology and digital systems.
• Provide operational leadership across the organisation, ensuring resources, systems and infrastructure effectively support programme delivery and organisational growth.

Governance

• Lead the charity's governance framework, ensuring compliance with Charity Commission requirements, statutory obligations and internal policies.
• Maintain the organisation's policy framework, ensuring policies are regularly reviewed, updated and effectively implemented across the charity.
• Lead organisational risk management, maintaining the risk register and supporting senior leaders and trustees to identify, monitor and mitigate strategic and operational risks.
• Ensure appropriate compliance with data protection, safeguarding, health and safety, insurance and other regulatory requirements.

Finance

• Lead the charity's financial management, working closely with the CEO and Finance Manager to develop budgets, forecasts and management accounts.
• Monitor organisational income and expenditure, providing financial analysis and recommendations to support effective decision-making.
• Oversee financial controls, procurement processes and delegated authorities, ensuring robust stewardship of the charity's resources.
• Support the preparation of statutory accounts, annual budgets, audits and financial reporting for the Board of Trustees and external stakeholders.
• Develop financial systems and reporting processes that improve visibility, accountability and organisational planning.

HR & IT

• Lead the development of the charity's people infrastructure, ensuring effective HR policies, systems and processes to support employee wellbeing, performance and compliance.
• Oversee recruitment, onboarding, performance management and learning and development processes, working with managers to build a high-performing and inclusive culture.
• Ensure the charity's HR systems and employee records are maintained accurately and comply with employment legislation and GDPR requirements.
• Lead the organisation's IT strategy and digital infrastructure, ensuring staff have secure, reliable and effective technology to support their work.
• Oversee cyber security, business continuity, system procurement and relationships with external IT providers, driving continual improvement in digital capability.

How to apply

Please upload a CV and Cover Letter (no more than 2 sides of A4).

When you’re ready to apply, please use the ‘Apply’ button; we’re not able to accept emailed CVs or supporting statements.  

For a chat about the role before applying, please call the charity and ask for Patrick.

We are accepting applications and interviewing on a rolling basis. We reserve the right to close the vacancy earlier than advertised.

Applications close: Monday 3rd August @ 9:30am.

UPDATED 24TH JULY - THIS ROLE WILL CLOSE ON MONDAY 27TH JULY AT 5PM

For Recruiters:

This role is not currently open to recruitment agencies. We work with a small number of trusted recruitment partners where agency support is required and will contact these suppliers directly if appropriate. We kindly ask that agencies do not contact us regarding this vacancy.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team Background

The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. 

Key Responsibilities 

Management of local sites to ensure all services are available.

• Ensure local services are available daily by effectively managing staffing, sickness, annual leave, emergencies and operational challenges.
• Work closely with internal teams, external contractors and local stakeholders to ensure all sites operate safely, efficiently and in line with organisational standards.

Line management of a team to ensure objectives are set and met.

• Lead, motivate and support the team to achieve agreed service, quality, compliance and performance objectives.
• Conduct regular one-to-one supervision, team meetings and performance reviews, providing constructive feedback and clear expectations.

Ensure compliance and the quality of advice required are achieved.

• Ensure the team consistently delivers high-quality, client-focused debt advice in line with FCA requirements, funder expectations and Toynbee Hall policies.
• Monitor case quality through audits, supervision, management information and performance data, implementing improvement plans where required.

Contribute to the team

• Be an active member of the Advice Services management team, contributing to service planning, operational improvements and organisational change.
• Work collaboratively with funders, partner organisations and colleagues across Toynbee Hall to support strategic priorities, projects and service development.

Other

• Provide visible leadership across multiple Toynbee Hall locations, ensuring consistency of culture, service delivery and operational standards.
• Travel across London as required, and occasionally elsewhere in the UK.

Person Specification

The successful candidate will demonstrate:

Essential Criteria

Experience and Skills

• Significant experience of managing frontline advice services and leading high-performing teams.
• Proven ability to provide technical supervision and support on complex debt advice cases.
• Up-to-date knowledge of debt advice legislation, FCA requirements, funding compliance and sector best practice.
• Strong IT skills, including Microsoft Office and case management systems.
• Hold a recognised debt advice qualification (e.g. CertMAP or equivalent) with demonstrable experience of delivering and supervising FCA-regulated debt advice services.

Communication and Interpersonal Skills

• Excellent leadership, communication and interpersonal skills, with the ability to inspire and motivate others.
• Ability to build positive relationships with colleagues, partners, funders and external stakeholders.
• Excellent written and verbal communication skills.

Personal Attributes

• Inclusive, collaborative and approachable leadership style.
• Highly organised, proactive and solutions focused.
• Calm and resilient under pressure, with the ability to make informed decisions.

Commitment

• Demonstrates a strong commitment to Toynbee Hall’s mission, values and strategic objectives.
• Willingness to work across multiple Toynbee Hall and community locations.
• Willingness to undertake relevant training, including safeguarding and regulatory requirements.

Please note the right to work in the UK is a requirement of this role.

Please refer to the attached job description for more details.

At Ambitious about Autism, we're currently looking for a Business Development Partner to join our team.

You'll support the development of high quality, autism-specific education settings across London and the Southeast. With experience and expertise in project management, you will demonstrate strong leadership skills in galvanising individuals to achieve identified deliverables within agreed timescales and budgets.

You'll be heavily involved in the preparation of high-quality bid submissions, providing account management for external stakeholders. You'll maintain market intelligence plans based upon up-to-date research and data analysis, providing high-level reports to support decision-making for current and future projects including existing business development, new service development, partnerships and merger opportunities.

We are looking for someone who has:

• Relevant qualifications in Programme & Project Management e.g PRINCE 2/APM/CAPM/PMP) or equivalent experience
• Significant experience of effectively managing the end-to-end business development process
• Excellent knowledge of key project processes such as high-level project mapping, design & time management principals
• Successful track record of managing stakeholders and key client relationships

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Be Part of Meaningful Change
Rape Crisis South London (RCSL) is entering an exciting new chapter. With a strengthened leadership team and an ambitious vision for the future, we are building on our foundations to deliver a bold and impactful organisational strategy.
 

We are now seeking an Interim Adult Counselling Clinical Lead to join our Adult Counselling Team at this pivotal time. This opportunity is available as either a fixed-term appointment or a secondment opportunity within the Alliance (9 months).

As a specialist charity supporting survivors of sexual violence across twelve South London boroughs, we provide counselling, group therapy, advocacy, prevention education, and professional training. With an annual income of approximately £4 million, we are growing and strengthening our infrastructure to better serve survivors and communities.

About the Role
This is a key leadership role providing clinical, operational, and strategic oversight of our Adult Counselling service.
 

You will play a central role in ensuring safe, effective and high‑quality support for survivors, while driving continuous improvement and contributing to organisational strategy.
 

What You’ll Do

• Lead the clinical delivery and governance of the Adult Counselling service
• Act as Designated Safeguarding Lead (DSL)
• Oversee risk, safeguarding, and complex case management
• Manage, support, and develop a multidisciplinary team
• Drive service improvements through data, insight and evaluation
• Contribute to strategic planning and service development
• Manage budgets and ensure compliance with regulatory frameworks
• Represent RCSL externally and build strong partnerships

About You

You are a compassionate, experienced clinical leader with a strong commitment to feminist, trauma‑informed practice.

Person Specification
Essential

• Qualification in counselling/psychotherapy and membership of a recognised UK professional body (e.g. BACP, UKCP) 
• Significant experience supporting survivors of sexual violence
• Minimum 600 hours post‑qualification supervised practice 
• Strong safeguarding and risk management expertise
• Experience of leading teams and managing services

Desirable

• Accredited membership
• Clinical supervision qualification
• Experience within the VAWG sector
• Additional language skills

What You Bring

• Deep understanding of trauma‑informed practice and the impact of sexual violence
• Strong leadership, decision‑making and communication skills
• A commitment to equity, diversity, and inclusion
• The ability to foster a safe, supportive and high‑performing team culture

Safeguarding and Safer Recruitment

Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.

This includes:

• Promoting the safety and wellbeing of children, young people and adults at risk
• Identifying and reporting safeguarding concerns
• Following organisational safeguarding policies and procedures
• Supporting a culture where everyone feels safe, respected and supported

Our safer recruitment processes include:

• Values-based interviews
• Verification of identity, qualifications and employment history
• Reference checks
• Enhanced DBS checks where required
• Safeguarding training and supervision
• Equality, Feminist Commitment and Values.

Intersectionality and Reasonable Adjustments

We recognise that experiences of sexual violence are shaped by intersecting factors such as:

• Race and ethnicity
• Disability
• Sexuality and gender identity
• Socioeconomic background
• Immigration status
• Faith and culture
   

Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
 

Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:

• Alternative interview formats or timings
• Additional time for written tasks
• Accessible documentation
• Support relating to disability, neurodivergence or health needs
   

Learning and Development

As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.

Interview Process

Shortlisted applicants will be invited to an interview, conducted via MS Teams.

Stage one: MS Teams with the Interim Head of Therapeutic Services and two other panel members.

The whole process from advertisement to appointment, may take up to 3 -4 weeks.

Post holder will be required to undertake Enhanced DBS
The role will initially be open for one month (until filled). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.

The interview will explore experience and approach to:

• Safeguarding
• Equality, diversity and inclusion
• Wellbeing and feminist practice
• Trauma-informed therapeutic work
• Leadership responsibilities relevant to the role

This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.

How to apply
Please submit:

• Your CV and a cover letter outlining your suitability for the role to in PDF format
• Interview date(s): This opportunity will remain open for 4 weeks. However, due to the urgent need to recruit to this role, applications will be reviewed on a rolling basis, and interviews may be arranged before the closing date. We therefore encourage early applications.

Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.

AI in Job Applications 
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences 

The role

As Youth Advocacy Lead, you will develop and deliver GMYN’s new We Rise project, working alongside care-experienced and separated young people to transform housing and accommodation across Greater Manchester. 

This role is about more than delivering a project. It is an opportunity to help change not just young people's lives but how an organisation listens to them. We are looking for an advocate who believes young people already have the answers; they simply need adults and organisations willing to listen, share power and act. 

The role will combine direct work with young people, advocacy practice, organisational development and systems change. You will introduce and embed a self-advocacy approach across GMYN, supporting young people to understand their rights, build confidence and influence the decisions affecting their lives. 

Alongside this, you will support GMYN colleagues to develop the skills and confidence to make advocacy part of everyday practice; not something that only happens when things go wrong. Working across the organisation, you will help us move from supporting young people for them to achieving change with them. 

You will support young people to lead social action projects, distribute over grants through the We Rise Challenge Fund, influence regional housing reform, develop the creative projects and become the next generation of youth leaders across Greater Manchester. 

This is a real opportunity to build something from the beginning and help create an organisation where advocacy is not an activity – it is simply how we work. 

Key responsibilities 

• Lead the development and delivery of We Rise, ensuring young people are meaningfully involved learning is captured throughout the project.

• Develop a self-advocacy approach across GMYN, supporting young people to understand their rights and influencing decisions affecting their lives.

• Support young people to develop leadership, advocacy and social action skills so they can shape the services, systems and decisions that affect their lives.

• Design participation opportunities using rights-based approaches, ensuring young people are equal partners in shaping services and decisions.

• Develop strong relationships across Greater Manchester to strengthen youth voice and advocacy for young people to influence change.

• Model strong safeguarding practice to ensure young people are safe and supported. 

• Promote strengths-based and trauma-informed that ensure young people feel valued and heard.

• Capture insight, outcomes and learning to evidence impact and improve future practice.

• Manage project plans, budgets, reporting, and partnerships to ensure successful project delivery. 

• Support GMYN to embed advocacy approaches and continuously improve how we work alongside young people. 

• Promote youth-led advocacy and represent GMYN with stakeholders across Greater Manchester. 

• Carrying out any other reasonable duties and responsibilities that contribute to the organisation's overall aims and objectives.  

Person specification 

• Experience delivering advocacy or rights-based support with young people, such as care-experienced and separated young people. 

• Understanding of advocacy approaches and how they differ from advice, counselling and key work. 

• Experience supporting young people to develop and lead social action projects. 

• Experience designing and delivering participation opportunities.

• Co-producing services or projects with young people and people with lived experience. 

• Experience facilitating groups, workshops and activities that create safe, inclusive and empowering spaces for young people. 

• Experience developing practice through training and coaching professionals and/or embedding new approaches across organisations. 

• Understanding of trauma-informed approaches, strengths-based practice, and rights-based participation, including the Lundy Model. 

• Experience building and maintaining effective partnerships with young people, professionals, organisations and stakeholders. 

• Experience planning, coordinating, monitoring and evaluating projects, including capturing impact and learning. 

Please see attached pack for further information about GMYN and the role. 

OVERALL PURPOSE OF THE ROLE

The Royal Ballet School is a global centre for performance excellence. Its dual mission is to nurture the best ballet dancers for the main stages of the world and assure the future of classical dance art form. With 90% of our students relying on financial support to attend, philanthropy is fundamental to ensuring the School remains accessible to exceptional talent, regardless of financial circumstances. Through exceptional stewardship of existing supporters and the successful cultivation of new funding partnerships, this role will play a vital part in securing the School's future and enabling the next generation of outstanding dancers to realise their potential. 

SUMMARY OF THE ROLE

As an integral member of the Development Team, the Development Manager will support the growth of our trust and foundation partnerships to fund a number of our core annual programme areas (Student Bursaries, Healthcare, Facilities etc) as well as new projects. The Manager will also lead on research and funding applications to trusts and foundations, while also delivering quality impact reporting across the School’s work.

CONTRACT TERMS

Duration: Fixed-term maternity cover (approximately 12 months) from October 2026

Hours: 35 hours per week, Monday - Friday, with flexible hybrid working

Location: Upper School, Covent Garden, WC2E 9DA, with the option to discuss remote work

Salary: £45,000 per annum

Application closing date: 14 August 2026. Applications will be screened on submission. The School reserves the right to interview and appoint if a suitable candidate is found before the closing date.

MAIN DUTIES

SUPPORTING EXISTING DONOR RELATIONSHIPS

• Maximise income from existing trust and foundation funders by building and maintaining strong relationships, ensuring agreed donor retention and income targets are achieved across designated projects and programme areas
• Steward trust, foundation and corporate funders already or capable of contributing over £100,000 per year by producing high-quality, timely and compelling reports, funding proposals and thank-you communications
• Collaborate with the Development Team to deliver effective donor stewardship through events, communications and year-round engagement activities that strengthen relationships with funders and other key stakeholders.

DEVELOPING NEW DONOR RELATIONSHIPS

• Support members of the Development Team and Centenary working committee, to identify, engage and deliver excellent income and impact for the School
• Work with the Head of Development to research, write and present attractive and compelling fundraising applications and proposals to trusts and companies for core programmes
• Engage key prospect targets through effective and appropriate verbal and written communication. This may range from sharing curated content and short case-studies to producing in-depth project proposals that include detailed financial data and research findings.
• Lead on the creation of Impact data, end of year reporting for core programme outputs and outcomes (showcasing Healthcare, Academic and Artistic performance and more), while ensuring links back to the case for support and the School’s strategic objectives as originally stated. 

WORKING ACROSS INTERNAL DEPARTMENTS AND TEAMS

• Contribute to forecasting and regular reporting, internal planning and budget setting and producing verbal and written reports for senior management as required
• Liaise with relevant departments across the School to gather information for applications and reporting
• Produce and submit quality funding reports to meet deadlines, liaising with relevant teams to ensure funder requirements are met and the evidence base for funding is strengthened. Keep accurate and timely records of approaches, grant opportunities and funds received on our CRM.
• Play an active role within the fundraising team and contribute to the development and creation of strategies and campaigns to increase fundraising through all channels
• To maintain up-to-date knowledge of fundraising regulations, networks, and developments across the sector, advising on best practice in relation to Trusts fundraising.

PERSON SPECIFICATION

Essential Criteria:

• Educated to degree level or equivalent professional experience
• Proven experience securing and managing multi-year grants from trusts and foundations, including raising at least £50,000 annually from grant funders
• Demonstrable success in building and maintaining long-term relationships with trusts, foundations, funders and donors
• Experience researching prospective funders and developing compelling funding applications, reports, updates and other fundraising communications
• Proficient in using fundraising databases, such as Salesforce, to maintain accurate records and support donor management
• Ability to analyse and communicate complex information, data and organisational impact in a clear, persuasive and engaging way
• Strong understanding of fundraising best practice, current sector trends and impact measurement and evaluation
• Excellent IT, data management and administrative skills, with experience handling financial and confidential information
• Highly organised, with the ability to manage multiple priorities, meet tight deadlines and maintain exceptional attention to detail
• Proactive, self-motivated and adaptable, with the ability to respond effectively to changing priorities and opportunities
• Positive and collaborative team player with excellent interpersonal, verbal and written communication skills.

Desirable Criteria:

• Experience of supporting or managing significant fundraising appeals or projects
• Working knowledge of the Adobe Creative Cloud Acrobat, InDesign and Photoshop
• Familiarity with performing arts, education, culture sectors. 

WHY JOIN OUR TEAM AT THE ROYAL BALLET SCHOOL?

• Unique cause with demonstrable impact and global standing as a centre of excellence for student and teacher training
• We are an ambitious and supportive team with opportunities for learning and development
• While most of the team work from our Covent Garden office three days a week, we're open to discussing flexible working arrangements, including remote working, with the right candidate
• Excellent engagement with existing donors with established prospect pipeline
• Close working relationships across the organisation and with collaborative stakeholders
• Generous employee benefits and invitations to watch performances. 

SAFEGUARDING DUTIES & RESPONSIBILITIES:

The School is committed to safeguarding and promoting the welfare of children and young people and recognises that safeguarding and promoting the welfare of children is everyone’s responsibility. The School expects all staff and volunteers to share this commitment to children’s safeguarding and to share this child-centred approach. This approach means that staff must consider, at all times, what is in the best interests of the child. Additionally, the following is expected of all staff:

• To uphold the School’s policies relating to safeguarding and child protection, behaviour, health and safety and all other relevant policies
• To promote and safeguard the welfare of children and young persons for whom you are responsible and come into contact with
• To report any safeguarding concerns using the relevant channels, such as informing the Designated Safeguarding Lead, in a timely and appropriate manner
• To ensure full compliance with all statutory regulations, particularly the most recent Keeping Children Safe in Education, and to communicate concerns to the Designated Safeguarding Lead, other relevant staff of The Royal Ballet School or local children’s services as appropriate.

This job information cannot be all encompassing. It is inevitable over time that the emphasis of the job will change without changing the general character of the job or the level of duties and responsibilities entailed. Consequently, this information will be periodically reviewed, revised and updated in consultation with the post holder to reflect appropriate changes.

We are committed to creating an environment where all our employees feel part of our team and can flourish, regardless of their background. We’re proud to be an inclusive workplace that promotes and values diversity.

The Group Governance and Risk Manager will play a pivotal leadership role in supporting our mission to improve lives and places. The postholder will ensure LHCPG operates with transparency, integrity and accountability, reflecting our values and reinforcing trust with the Board, colleagues and the communities we serve. 

Working closely with the Board and Senior Leadership Team (SLT), you will shape how governance, risk and assurance operate across the organisation - ensuring effective decision-making in practice, while leading and developing the governance function, including line management responsibility. 

You will also: 

• Support the Board and senior leaders, ensuring effective governance in practice - from decision-making through to delivery
• Embed a clear, practical approach to risk across the organisation, enabling teams to understand their responsibilities and take informed decisions
• Lead the development of governance, audit and assurance - strengthening oversight and organisational performance
• Oversee policy, compliance and data protection arrangements to ensure the organisation meets its obligations and maintains high standards

What we’re looking for: 

Applicants should hold a relevant degree, recognised governance qualification, or be able to demonstrate equivalent senior-level experience. The postholder will bring a strong, current understanding of governance models, regulatory requirements and legal obligations, together with experience gained within a Secretariat or Governance team in a regulated environment. A proven track record of providing high-quality governance support and trusted advice to Boards and Committees is essential. 

You will also bring: 

• A demonstrable track record of designing, implementing and embedding governance and assurance frameworks at organisational level
• Experience of leading the full internal audit cycle and using assurance activity to strengthen organisational performance
• Proven ability of leading risk management frameworks and maintaining strategic and operational risk registers 
• Experience of managing organisation-wide policies and business systems to ensure strong governance and compliance
• Experience of operating as a Data Protection Officer, with sound knowledge of UK GDPR and the Data Protection Act 2018
• Demonstrable capability to exercise sound judgement, think strategically and lead through complexity and ambiguity
• Well-developed organisational skills, capable to manage competing priorities and operate confidently at senior level
• Please refer to the job description and person specification attached for full details of the role and its requirements.

What you’ll get: 

• From £66,189 per annum
• Wellbeing allowance of £300 per annum via a portal (taxable)
• Discretionary annual bonus
• 34 days holiday plus bank holidays, option to buy up more, plus birthday leave
• Private Medical Insurance and Health Cash Plan after probation (taxable)
• Enhanced maternity and paternity pay (after 1 year of service)
• 10 days per year ‘work from anywhere’ opportunity
• 1.5 days personal volunteering leave and team volunteering opportunities
• £1000 pa individual training budget and development support
• Generous pension arrangements 

It is encouraged that all candidates submit a cover letter to support their application.  Please note that we reserve the right to close this job posting before the application deadline if suitable candidates are identified 

Job purpose

To grow NEYDL's earned income across two distinct strands: securing commissioned services and contracts with local authorities and other organisations in the North East; and developing a national market for NEYDL's training products and DigiDAD platform, enabling professionals and organisations across the UK to improve the support available to young dads in their communities.

Hours - Full-time (35 hours per week, Monday to Friday, 9am-5pm), with occasional evening and weekend working expected to meet the needs of the charity. Four days per week considered for the right candidate.

Location - Hybrid, home-based with regular travel to Gateshead and nationally

Key responsibilities

Income generation and business development

•Identify and develop opportunities to secure commissioned services and contracts with local authorities, NHS bodies, family hubs, children’s services, early help teams and voluntary sector organisations

•Lead on the sale of NEYDL’s training products to professional audiences nationally, managing the full sales cycle from prospecting to close

•Where relevant to other business development activity, make professionals aware of DigiDAD as a free resource and refer interested contacts to the DigiDAD Engagement Officer for onboarding and follow-up 

•Develop and maintain a BD pipeline, setting annual targets in conjunction with the CEO and reporting progress to the board

•Identify new markets, audiences and partnership opportunities and make evidence-based recommendations to the CEO on where to focus BD effort.

Proposals, tenders and bids

•Lead on the development of proposals, tenders and commissioned service bids, working closely with the CEO and programme team to develop compelling cases

•Maintain awareness of relevant commissioning frameworks, procurement processes and funding opportunities that align with NEYDL’s offer

•Ensure all proposals and tenders accurately reflect NEYDL’s costs and margins and are consistent with the organisation’s financial requirements

Relationships and profile

•Build and manage relationships with commissioners, buyers, strategic partners and sector networks nationally

•Represent NEYDL at sector events, conferences and networks, raising our profile with the professional audiences we want to reach

•Work collaboratively with the DigiDAD Programme Manager to align BD activity with the growth of the DigiDAD platform

•Support the launch and positioning of NEYDL’s new national brand, contributing to marketing and communications activity that supports commercial growth

Organisational leadership and management

•Contribute to organisational strategy and annual planning as a member of the senior management team

•Report on BD performance and progress against targets to the CEO and board

•Work closely with the DigiDAD Engagement Officer (managed by the DigiDAD Programme Manager) to ensure a joined-up approach to professional audience engagement

•Comply with all NEYDL policies and procedures including safeguarding, data protection and equality, diversity and inclusion

Key relationships

•Chief Executive Officer: line manager and strategic lead

•DigiDAD Programme Manager: close working relationship on professional audience growth and platform promotion

•DigiDAD Engagement Officer: referral coordination on professional engagement and DigiDAD growth 

•Programme Managers and frontline team: to inform BD activity and support proposal development

•External: commissioners, local authority leads, NHS contacts, training buyers, sector networks

Targets 

Year 1 milestones 

The following milestones have been agreed with our primary Year 1 funder and represent the BDM's near-term priorities:

By six months:

• Approaches made to at least 25 contacts, including commissioners in all Family Hub areas in the North East and warm VCSE collaborators

By twelve months:

• Marketing and outreach completed with at least 100 contacts (warm and cold)
• Training delivered at least 10 times
• Indicative conversion targets achieved: approximately 3% of cold contacts and 25% of warm contacts progressing to a training booking (these are assumptions to be tested and refined through year one)
• Evaluation and review of year one learning completed; year two targets developed

Longer-term targets (to April 2029)

The following targets relate to the areas of work this role will contribute to, alongside the DigiDAD Programme Manager and wider team:

• Professionals trained through NEYDL's training products: 50 by April 2027; 350 annually by April 2029
• New professional DigiDAD registrations: 750 by April 2027; 1,400 annually by April 2029
• New young dad DigiDAD registrations: 510 by April 2027; 1,000 annually by April 2029

The Business Development Manager will play a central role in building the relationships and income pipeline that drives the training targets. DigiDAD registration growth is led by the DigiDAD Engagement Officer and wider team, with the Business Development Manager contributing through referrals identified in the course of other work.

Alongside these targets, NEYDL currently holds commissioned service contracts with several local authorities: Durham, Middlesbrough, Sunderland, Gateshead. A key priority for the Business Development Manager will be to maintain and strengthen these relationships, ensuring contracts are renewed and the value of our work to each commissioner is clearly evidenced. Beyond existing contracts, we are keen to secure commissioned funding in areas of the North East where we currently have limited or no presence.

About us 

Loughborough Community Centre (LCC) was established in Brixton in 1981, as a positive outcome from the Brixton Uprisings. We operate from the Max Roach Centre in Brixton. 

Our vital and multi award-winning project has been on the frontline before and during the pandemic supporting vulnerable and disadvantaged children and their families. We are in a positive position to grow the team to increase our impact for the community.

What we do: 

Core offer...

• Rosebuds Preschool (2 - 4yrs)

• Afterschool and Holiday Play Project (0 - 13yrs) 

• Family Support 

Our mission:  
A safe place where children, young people and families can come together, to play, learn and thrive.  Join us and become part of a happy, motivated and friendly team who support the social, emotional and learning needs of our intergenerational community, through our embedded approach of Listening, Collaboration and the Creation (LCC) of meaningful activities.

About you

You will provide high-quality education, care, and family support, ensuring children experience a safe, nurturing, and inclusive environment where they can thrive. Working as part of a multidisciplinary team, you will bring strong leadership, early years knowledge, and a commitment to creating enabling spaces that support children’s learning, development, wellbeing, and family engagement. 

You will be confident in meeting all legal, statutory, and setting requirements, with a strong understanding of your professional contribution to maintaining high standards across Rosebuds Preschool, and the wider family and play services delivered by LCC at the Max Roach Centre. 

Role Title: Early Year Professional (added area of responsibility) / Senior Practioner 

Hours: 35 hours per week, 7.5 hours per day Monday to Friday (Hours will include some afterschool wraparound, occasional evenings and weekends).

We value work life balance and are willing to consider term time only or all year round.  

Salary: £28,392 (FTE) depending on experience and up to an extra £3,640 per year incentive for added area of responsibility. Potential FTE £32,032. 

Location: Rosebuds Preschool at Max Roach Centre, in person

Contract: Permanent – 6 months probationary period

Benefits of working with us: 

• Highly Competitive Salary 

• Team Of People Who Actually Care 

• Concessional Preschool Place

• Employee Assistance Programme for Staff Mental Health Wellbeing and Support 

• Birthdays Off 

• Regular Socials and Team Building Opportunities. 

• Free Enhanced DBS Checks 

• Well-Established Career Path and Training Opportunities 

• Workplace Pension Scheme

• Induction and Supervision Programme

• Personal and Professional Development Plan 

• Fresh Fruit, Tea & Coffee available for all staff 

You will have experience of:

• Planning, delivering, and evaluating high-quality learning experiences in line with the Early Years Foundation Stage (EYFS) framework, supporting children’s individual development, curiosity, and wellbeing.

• Working collaboratively as part of an early years professional team to maintain and continuously improve the quality of practice, provision, and outcomes for children.

• Operating within a Key Person system, building secure, nurturing relationships with a designated group of children and supporting their individual needs, development, and family relationships.

Main duties include:

• Contribute to the responsibility for providing a high quality of education and learning, ensuring that staff are properly deployed, and to offer appropriate stimulation and support to the children attending the setting.

• Contribute to the responsibility towards drawing up long-term, medium-term and sessional curriculum plans which take into account the requirements of the Early Years Foundation Stage (EYFS), and to monitor the effectiveness of the setting’s curriculum; this may include working with external professionals.

• Advocate for early years curriculum based on outdoor learning through play. 

• Contribute to the responsibility of drawing up and implementing the daily programme of activities and events.

• Comply with current Ofsted inspection requirements for achieving a ‘Good’ or above rating.

• Contribute and support the key person system, ensuring parents/carers are aware of their child’s key worker and that key workers regularly and effectively engage with their key children’s parent/carer.

• Contribute to the responsibility for the implementation of systems for observation and record keeping so that children’s progress and achievements are effectively and regularly assessed and to monitor the effectiveness of assessment procedures.

• Understand and appreciate the importance of monitoring and evaluation in a preschool based setting. 

• To carry out visits and inductions for new children and to ensure a smooth settlement. 

Deadline for applications is Friday 7th August 2026. Interviews will take place througout August 2026.

Post Title: Director of Development

Reports to: Chief Executive Officer

Salary: £38,750 - £43,750

Hours of work: 37.5 hours per week (matchdays, evenings and weekends as required)

Location: AESSEAL New York Stadium

Closing date: Monday 3 August 2026

About this role: This is an exciting opportunity to join Rotherham United Community Trust’s Executive Team and lead the ‘Strengthen and Grow’ theme within the Trust’s United for Change strategy. The Director of Development will drive sustainable growth by strengthening programmes, increasing income, developing strategic partnerships and embedding a culture of continuous improvement across the organisation. You will work closely with the CEO, Board and senior leaders to maximise the Trust’s impact while ensuring operational excellence and long-term sustainability.

Duties and Responsibilities

1. Programmes and Interventions

• Support department leads and ensure effective delivery of national/regional and local programmes.
• Oversee programme monitoring and evaluation systems.

2. Income Generation

• Develop a business plan with KPIs for year-on-year income growth.
• Innovate and refine fundraising approaches (donors, foundations, corporates, digital).
• Design and market income-generating products/programmes.
• Develop and nurture relationships with new and existing partners including businesses and charities.

3. Operational Management

• Manage financial and physical resources, including budgeting.
• Deliver services that generate income.
• Report to the Trust Board and attend and present at Board/sub-committee meetings.

4. Continuous Improvement

• With reference to the Capability Code of Practice, lead the design and delivery of a continuous improvement plan for internal operations.
• Introduce systems and tools to improve efficiency, staff experience, and service delivery.
• Monitor internal performance metrics and work with team leads to address underperformance.
• Promote a culture of evidence-based decision making and accountability.

5. Team Leadership and Collaboration

• Exhibit and promote the Trust’s values and vision.
• Contribute to strategic planning as part of the Executive Team.
• Provide leadership, direction and line management to designated managers and teams.
• Contribute to Trust strategies, policies, and procedures.
• Work collaboratively across departments to align resource planning with organisational goals.
• Lead Trust Business Development, EDI and Sustainability action plans.

6. Miscellaneous

• Additional duties as assigned by the CEO.
• Comply with Equal Opportunities and Health & Safety policies.
• Demonstrate commitment to inclusive and safe working practices.
• Demonstrate high levels of integrity, professionalism, and confidentiality.

Person Specification: Director of Development

1. Relevant Experience

Essential

• Significant experience in a senior leadership or management role.
• Developing and delivering strategic plans that achieve organisational objectives.
• Business development, income generation and securing new opportunities for growth.
• Building and managing effective partnerships and stakeholder relationships.
• Leading and developing managers and teams.
• Driving organisational improvement, change or transformation initiatives.
• Developing new products, services or programmes.

Desirable

• Experience within the charity, sport, education, health or community sectors.
• Experience of leading cross-organisational projects involving multiple stakeholders.

2. Education and Training

Essential

• Degree-level qualification or equivalent professional experience.

Desirable

• Professional qualification in leadership, management, business development or a related field.

3. Knowledge

• Understanding of the sport, physical activity and community development sectors.
• Knowledge of business development, fundraising and partnership development.
• Understanding of organisational performance management and continuous improvement.
• Knowledge of monitoring, evaluation and impact measurement.
• Understanding of equality, diversity and inclusion and barriers to participation.

4. Skills and Abilities

• Excellent communication, presentation and influencing skills.
• Strong relationship-building and networking abilities.
• Strategic thinking with the ability to translate ideas into action.
• Ability to identify opportunities for growth, innovation and improvement.
• Strong analytical and problem-solving skills.
• Ability to use data and evidence to inform decision-making.
• Effective leadership and people management skills.
• Ability to manage multiple priorities and deliver results through others.
• Ability to challenge constructively and drive positive change.

5. Additional Factors

• Commitment to the values and purpose of Rotherham United Community Trust
• Commitment to equality, diversity and inclusion.
• Commitment to safeguarding children, young people and adults at risk.
• Willingness to work evenings and weekends when required.
• Ability to travel independently for meetings and events.

Who We Are Looking For
We are seeking an inspiring and strategic leader who is passionate about delivering lasting impact for people with disabilities and other marginalised communities. As our new Director of Programme Impact, you will shape the strategic direction and development of our programme portfolio, ensuring our partner-led work continues to grow in reach, quality, effectiveness, and impact.
You will bring strong programme leadership, people management expertise, and a commitment to partnership-based approaches that support locally led development. As a member of CBM UK’s Leadership Team (LT), you will contribute to the overall strategic direction of the organisation while leading and motivating a committed Programmes Team. You will play a key role in strengthening CBM UK’s contribution to the CBM Global federation, working closely with country teams, technical specialists, and partners to maximise our collective impact.
An experienced leader, you will provide strategic oversight across a diverse portfolio of programmes, partnerships, and funding opportunities. Overseeing an annual budget of around £4million, you will have a strong track record of delivering impactful programme strategies, building and developing high-performing teams, and fostering a culture of collaboration, accountability, inclusion, and continuous learning. This role offers an exciting opportunity for an established senior leader who is ready to take the next step into their first Director-level position, as well as those with existing director-level experience.
Forward-thinking and adaptable, you will be excited by the opportunities and challenges facing the international development sector. You will play an instrumental role in exploring the changing role of UK INGOs within the localisation agenda and will work closely with the CEO and Leadership Team to develop new approaches and business models that respond to an evolving global context. You will also bring experience of securing and growing institutional and strategic funding opportunities, alongside the ability to communicate complex ideas clearly and compellingly to a wide range of audiences.
Above all, you will share our commitment to inclusion, equity, and disability rights and be motivated by the opportunity to help create a world in which all people can enjoy their rights and fulfil their potential. You will be inspired by the chance to shape both organisational strategy and sector-wide conversations, ensuring that people with disabilities remain at the heart of international development and humanitarian action.

Key Responsibilities
Programmes Leadership & Management (70%)
1. Lead the strategic and financial development and oversight of CBM UK’s international programme portfolio, ensuring the organisation delivers its programme strategy with maximum impact and effectiveness in alignment with CBM Global’s strategy. Support and line manage the team to translate strategic priorities into actionable plans to ensure excellence in programme funding, development and delivery.
2. Drive quality and effectiveness within CBM UK projects and across CBM Global by
a) ensuring effective coordination of tasks, forward planning of key activities and events, and providing space for collaboration, problem-solving, escalation and innovation across the portfolio.
b) identifying and improving policies and procedures that ensure proportional programmatic oversight and support complex institutional funding management.
c) supporting Programmes staff to work with country teams to pursue a localised approach to programming, drawing on the CBM Global localisation roadmap.
3. Work with Programme Funding colleagues to lead and oversee the development of strategic partnerships and packaging of programme approaches that secure institutional funding for CBM UK’s programmes, including by strengthening intelligence on donor trends and funder priorities, developing immediate responses to new opportunities as they arise in line with CBM UK’s mission.
4. Work closely with CBM UK finance, fundraising, communication teams and other CBM Global Members in creating and responding to opportunities for funding, driving growth, and promoting effective use of CBM UK’s voluntary income to leverage match funding.
5. Together with the Board and LT, actively manage programme risks based on CBMUK’s overall risk management framework.
6. Demonstrate leadership in maintaining an environment free from harm for project participants, CBM UK and partner staff by overseeing the management of safeguarding concerns arising in CBM UK supported projects, including reporting to the Board and Charity Commission where appropriate.
7. Promote within the Programmes Department a culture of learning, reflection and continuous improvement which only results in an improved programmatic approach but also informs and supports our advocacy, advisory, and evidence and learning work.

8. Liaise closely with CBM UK colleagues to ensure coordination and effective integration of programme activities into opportunities for fundraising, including contributing to the innovation in business models to diversify CBM UK’s funding base, including exploring sustainable funding approaches to enhance programme delivery and reduce dependency on the charitable model (in conjunction with the CEO and Director of Fundraising, Impact and Communications).

Organisational leadership (20%)
1. Contribute to the overall leadership and strategic direction of CBM UK through the Leadership Team, and in collaboration with the CEO, including contributing to Board meetings.
2. As part of the Leadership Team, take shared leadership responsibility for the wider CBM UK team of staff and volunteers, supporting effective collaboration and organisational cohesion, and taking on cross-functional responsibilities where appropriate.
3. Encourage and promote a culture of ambition, learning and excellence across the CBM UK team.
4. Be responsible for producing and initiating regular reports, briefing papers and other relevant programmes information for the CEO and Board Programmes Committee as appropriate.
5. Lead on supporting the Board Programmes Committee, working closely with the Committee Chair to ensure members are provided with the information necessary to permit strategic oversight and robust risk management.
6. Lead UK’s engagement with CBM Global's programmatic leadership, in particular Directors of Programmes in other CBM Member Teams (Australia, Ireland, New Zealand, Switzerland), CBM Global Secretariat, and Technical Directors, working towards greater alignment, escalation of issues, and collaboration to advance CBM UK’s approach to localisation.

Representation and advocacy (10%)
1. Represent the organisation at the highest levels, including deputising for the CEO where required. Act as a key spokesperson for CBM UK with a range of external audiences, including institutional and statutory donors and strategic partners, media, policy and decision makers and other international and national non-government organisations. Develop and maintain strong relationships with key geographic stakeholders, including diplomatic representatives, ensuring effective engagement and alignment with CBM UK’s programme priorities.
2. In alignment with Advocacy and with Advisory colleagues, contribute to best practice in the UK disability and development sector by forging good relationships with UK-based and international NGO and disability sector networks to advocate for the adoption of inclusive development policies and practices, and champion innovative inclusive programmatic approaches.

For full details please download the Recruitment Pack.

Job Title: Director of Examinations 

Reports to: Chief Executive

Line reports: Examinations Manager (x2) 

The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,750 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.

Job Purpose 

The Director of Examinations plays an important role within the College, providing strategic leadership, oversight and delivery of our exam function in the UK and overseas, at the same time as ensuring alignment with best practice and GMC standards.

This role has responsibility for a budget of £2M+ and for the delivery of exams to around 3,000 candidates each year. The postholder is also responsible for leading a team of six members of staff and forms a key part of our Senior Leadership Team, taking corporate responsibility for the overall direction and operational management of the College.

Main responsibilities 

1. To oversee the strategic direction and delivery of exams 

• Provide strategic leadership for the College's examination function, ensuring all examinations are designed, delivered and continuously improved in accordance with the College's strategic objectives, regulatory requirements, obligations and recognised best practice 

• Develop and implement the long-term exams strategy, anticipating future developments in medical education, assessment, AI technology and regulation to identify opportunities, manage risks and ensure the continued relevance and sustainability of the College's examinations 

• Ensure the College's examinations meet the standards required by the General Medical Council (GMC) and other relevant regulatory bodies, maintaining robust governance, quality assurance and standard-setting processes that demonstrate examinations are valid, reliable and fit for purpose 

• Lead the strategic planning, financial management and performance of the examinations function, ensuring delivery within agreed budgets while maintaining high-quality services and identifying opportunities for innovation and operational efficiency 

• Champion an outstanding candidate and stakeholder experience by ensuring examinations are delivered to consistently high standards of customer service, accessibility, fairness and professionalism, with particular regard to equity, diversity and inclusion, confidentiality and information security 

• Provide executive leadership for the development, implementation and continuous improvement of policies, assessment methodologies and quality assurance frameworks, ensuring alignment with developments in medical assessment and educational best practice. 

• Oversee governance arrangements for examination appeals, reasonable adjustments, examination security and risk management, ensuring robust, transparent and legally compliant decision-making processes 

• Ensure comprehensive monitoring and analysis of examination performance, assessment outcomes and equality data, using evidence and statistical analysis to inform continuous improvement, maintain standards and provide assurance to the College's governance structures and external regulators 

• Drive the development and implementation of digital solutions, leading business change to improve resilience, efficiency, data quality and the candidate experience 

• Lead the strategic development and expansion of the College's international examination portfolio, identifying opportunities for growth while ensuring consistent quality, governance and candidate experience across the UK and overseas in a financially sustainable way 

• Ensure appropriate governance, oversight and maintenance of systems, policies, guidance and digital resources, including candidate communications and public-facing information 

• Foster a culture of continuous improvement, innovation and evidence-based practice across the examinations function, ensuring emerging risks, operational issues and opportunities are identified and addressed proactively. 

2. To foster close and constructive relationships with key stakeholders 

• Develop and maintain strategic relationships with examiners, psychometricians, clinical leaders, regulators and international delivery partners, fostering collaboration to ensure the consistent delivery, quality and integrity of the College's examinations across the UK and internationally 

• Provide strategic oversight of the recruitment, development and performance of the College's volunteer examiner workforce, ensuring examiners are appropriately trained, supported and calibrated to deliver assessments in accordance with regulatory requirements and recognised best practice 

• Serve as the executive lead for the College's Examinations Committee and its subcommittee structure, providing strategic advice, governance support and assurance to enable effective oversight of the examination function and its ongoing development 

• Lead the College's relationship with the GMC, acting as the principal point of engagement on examination matters. Ensure timely and robust regulatory reporting, represent the College in formal discussions, and provide assurance that examinations continue to meet all applicable regulatory standards 

• Build and maintain productive relationships with key UK stakeholders, including the Postgraduate Dean for Ophthalmology, the Academy of Medical Royal Colleges (AoMRC), NHS partners and other professional bodies, influencing developments in postgraduate medical assessment and promoting collaboration across the sector 

• Lead the College's engagement with international partners, including examination delivery organisations, host institutions and the College of Ophthalmology of Eastern, Central and Southern Africa (COESCA), supporting the strategic growth, quality assurance and sustainable development of the College's international examination portfolio 

• Represent the College externally on matters relating to examinations and assessment, acting as a trusted advisor to senior clinical leaders, regulators and partner organisations, and enhancing the College's reputation as a leader in postgraduate medical assessment. 

3. To lead the directorate 

• Provide executive leadership of the team, creating a high-performing, collaborative and customer-focused culture that enables colleagues to deliver excellent outcomes 

• Lead, develop and empower the team through effective coaching, succession planning and identification of professional development opportunities, building capacity and resilience

• Establish clear individual and team objectives aligned to the College's strategic priorities, monitoring performance, fostering accountability and supporting the successful delivery of agreed outcomes

• Promote effective communication and collaboration across the team, ensuring colleagues are informed, motivated and connected to the College's strategic direction, while championing the team's achievements across the organisation 

• Ensure robust financial stewardship, including strategic financial planning, budget management and long-term forecasting, contributing to the College's sustainability and value for money 

• Provide strategic advice, analysis and assurance to the Board of Trustees and Finance Committee, reporting on performance, risks, financial position and progress against objectives 

• Establish effective governance and programme management arrangements to deliver strategic initiatives, foster cross-College collaboration and drive continuous improvement. 

4. To contribute as a member of the Senior Leadership Team (SLT) 

• Play a full and active role as a member of the SLT, contributing to the development and delivery of the College's strategy and organisational priorities 

• Provide visible organisational leadership, promoting collaboration across teams and embedding a one-College approach that delivers consistently high standards of service and performance 

• Contribute to the development, implementation and review of College-wide policies, governance arrangements and organisational processes, ensuring effective and consistent application across the organisation 

• Share collective corporate responsibility for decisions taken by the SLT and Board of Trustees, supporting their successful implementation and promoting a culture of accountability and continuous improvement 

• Lead and contribute to cross-organisational change programmes and strategic projects, ensuring effective engagement with colleagues and stakeholders to deliver sustainable improvement 

• Champion and role model the College's values, behaviours and leadership expectations, fostering an inclusive, respectful and high-performing organisational culture. 

5. To undertake other duties as required:  

• Undertake any other reasonable duties as required by the Chief Executive

• Extensive travel in the UK and overseas is required, alongside working outside normal hours from time to time during exam sittings. 

Person Specification 

Knowledge, Qualifications and Experience 

• Degree or equivalent professional qualification 

• Significant senior leadership experience in examinations, education, assessment or a professional membership organisation 

• Experience of leading high-stakes assessment or examination services, including quality assurance and regulatory compliance 

• Experience of strategic planning, budget management and organisational performance 

• Experience of leading, developing and motivating high-performing teams 

• Experience of working with Boards, committees, regulators and senior stakeholders 

• Experience of leading organisational or digital change programmes 

Skills and Abilities 

• Strategic leadership with strong planning, analytical and decision-making skills 

• Excellent communication, influencing and relationship management skills 

• Financial and commercial awareness with the ability to manage resources effectively 

• Ability to lead change, manage risk and deliver continuous improvement 

• Strong organisational skills with the ability to manage multiple priorities and deliver results 

Personal Qualities (Attributes) 

• Collaborative, inclusive and values-driven leader who demonstrates integrity, professionalism and sound judgement 

• Resilient, adaptable and committed to innovation, continuous improvement and customer excellence 

• Commitment to equity, diversity and inclusion and to continuing professional development 

Other requirements

Willingness to travel within the UK and internationally and work occasional evenings or weekends during examination periods