Quality and practice development lead jobs

Volunteer & People Lead (12 Month Fixed Term Contract)

Salary £36,690 FTE

37.5 hours per week considered

Are you ready to lead and grow our volunteering programme, ensuring volunteers are engaged, developed and empowered to make a real difference?

Are you passionate about creating meaningful reward and recognition experiences that celebrate contribution and reinforce our values

Are you motivated to help build an incredible workplace culture where staff and volunteers can thrive and deliver their very best

If this sounds like you, we’d love for you to join us, apply today and help shape the future of our charity’s culture.

Bring your purpose and authentic self to Bluebell Wood Children’s Hospice. You’ll help ensure that babies, children, and young people with life-limiting conditions—and their families—receive the specialist care and support they deserve, wherever and whenever they need.

About us:

Our vision at Bluebell Wood is for every baby, child and young person with a life limiting condition to access specialist palliative care, where and when they need it.  You will join our fantastic team where we all play our part in achieving our vision and creating an incredible culture for everyone. 

Why your role matters:

Our uncompromisable support services are wide-ranging and bespoke to each family.  We provide symptom management, end-of-life care, post-death care, short breaks, counselling, sibling support groups, music therapy, home visits and more.

We support families across a large geographical area, including South Yorkshire, North Nottinghamshire, North Derbyshire and parts of North Lincolnshire. The hospice is easily accessible from Barnsley, Rotherham, Doncaster, Sheffield and North Notts, making our reach truly regional and inclusive.

Every year, we must raise £6.7 million to keep our doors open, and only 17% comes from government sources. The rest is powered by the generosity and commitment of supporters like you. Your leadership in corporate fundraising will help secure vital resources, build strategic partnerships, and create a sustainable future for our hospice.

The role:

If you’re at your best when you’re building brilliant culture and making volunteering work seamlessly, this role puts you right at the heart of our hospice. You’ll lead our volunteering offer and key people projects—helping our staff and volunteers feel valued, supported and equipped to make a difference for babies, children and young people with life-limiting conditions, and for their families.

Working closely with the Head of People, you’ll partner with teams across the hospice (including fundraising, facilities, care and communications) to deliver people projects and help bring our people strategy to life — creating an incredible culture and volunteer experience.

What you’ll do

· Lead and continually improve the end-to-end volunteer journey: recruitment, induction, recognition, retention and engagement.

· Deliver people projects that strengthen culture, wellbeing, inclusion and day-to-day experiences for colleagues and volunteers.

· Partner with teams across the hospice (including fundraising, facilities, care and communications) to plan skills, build capability and solve people challenges.

· Use insight and data (qualitative and quantitative) to review what’s working, spot opportunities and improve our volunteering proposition—especially for events and hospice-wide activity.

· Ensure volunteer systems, records and compliance are robust and accurate, aligned to GDPR, the Code of Fundraising Practice and CQC requirements.

· Build our profile externally representing Bluebell Wood at events and networks related to volunteering and people.

What You’ll Bring

· Strong HR and/or volunteer management experience, including leading or supervising a small team.

· Confidence running multiple priorities—planning, organising and delivering projects on time.

· Experience of workforce/skills planning and working in partnership with stakeholders at different levels.

· A proactive, curious approach—always looking for ways to improve experiences and outcomes.

· Great communication skills and the ability to influence and build relationships across teams.

· Sound knowledge of relevant legislation and best practice, with a clear commitment to equality, diversity and inclusion.

· Comfortable with digital tools (e.g., Microsoft Office) and using social media to support engagement.

Nice to have: CIPD (or similar), project management accreditation, experience with HR/volunteer management systems, and strong reporting/data analysis skills.

About you:

Our values underpin what we do and how we do it.

To succeed in this role, we are looking for someone who will embody our values, work confidently with key attention to detail, engage with everyone in our hospice, and has an absolute willingness to learn.

What we offer:

In return, we can offer you a fantastic working environment and the following benefits:

· 25 days’ annual leave plus bank holidays with the option to buy and sell

· Employee assistance programme - including mental health care and out of hours GP access 

· A commitment to your professional development

· Matched pension scheme of 5% of salary

· Enhanced maternity and paternity pay

· Free parking on main site

· Subsidised lunch

· Free tea and coffee

· Cycle to work scheme

· Eligible for NHS Blue Light Card

If you are passionate about making a difference, we cannot wait to hear from you. 

Join us and be part of something bigger—where your skills, passion, and purpose create joy, support and comfort for those who need it most. Apply Now

If you would like an informal chat about the role, please do contact Liz Crawshaw (Head of People) contact details and  details of how to apply, can be found by following the redirect to recruiter link, that will take you to the current vacancies section of our website..

Previous applicants need not apply

Closing date: 21st April 2026

Interviews: 1st May 2026

What else we will need, or you need to know: 

· Proof that you have the right to work in the UK. Unfortunately, we cannot support visa sponsorship

· Any successful applicant will require a health check

· A Standard DBS Check

· Two references

· All offers of employment are conditional upon satisfactory completion of pre-employment checks

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.

Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters. You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.

The Role

As the Head of Business Development, you will provide strategic leadership and hands-on delivery to stabilise and strengthen the Trust’s business development approach. You will lead the end-to-end opportunity pipeline - from market intelligence and commissioner engagement through to bid development, governance and mobilisation handover - ensuring opportunities are aligned to strategy, deliver strong outcomes, and are financially viable.

Hours: 37.5 Hours 

Contract : Permanent 

Salary: £48,022.00 

Location: Cheadle, Stockport

Responsibilities include but are not exhaustive

• Provide visible interim leadership for the Trust’s business development function, setting clear priorities and ways of working, and coordinating contribution from service, operational, clinical and corporate colleagues.
• Develop and maintain a Trust-wide opportunity pipeline (tenders, frameworks, spot-purchase growth, strategic partnerships and other commissioned income routes), including qualification, prioritisation, and clear next steps.
• Lead proactive engagement with commissioners, local authorities, Integrated Care Boards (ICBs), NHS partners and other stakeholders to understand demand, shape specifications where appropriate, and position the Trust effectively.
• Own the end-to-end bid process: establish bid plans, coordinate contributors, draft and quality-assure responses, and ensure submissions are compliant, persuasive, and submitted on time.
• Work with Finance and service leads to ensure all bids and proposals are underpinned by robust costing, pricing, risk assessment and contract terms review; ensure financial viability and appropriate approvals before submission.
• Create and embed a practical bid governance approach (stage-gates, templates, timelines and sign-off), so that bidding is consistent, efficient and auditable.
• Champion the Together Trust’s vision, mission and values, and role model the Trust’s behaviours.
• Commit to promoting equality, diversity and inclusion in how opportunities are developed and how the Trust works with partners.
• Maintain a visible presence across Trust services and corporate teams, balancing hybrid working with on-site engagement as needed.

About You

• Educated to degree level (or equivalent senior leadership experience).
• Evidence of continuing professional development in leadership, commissioning, commercial practice or service transformation
• Significant senior experience in commissioning, business development, service development or strategic partnership working within a public service environment (e.g. local authority, NHS, education, social care, VCFSE).
• Proven track record of developing successful proposals, business cases, tenders or commissioning documentation - including coordinating multiple contributors to deadlines.
• Strong stakeholder management skills, including experience engaging credibly with senior commissioners and partners.
  • Good understanding of public sector commissioning and procurement routes, including tendering, frameworks and contract governance.
  • Understanding of the importance of safeguarding, quality and regulatory expectations when developing and mobilising services for children, young people and adults.
• Ability to analyse complex problems, identify options and recommend proportionate solutions.
• Full UK driving license with ability to travel across Together Trust locations and to partner/commissioner meetings as required.

Benefits

• Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit, up to 7% company pension contributions initially rising with length of service and up to 6 x basic salary death in service benefit.
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session  in person or online
• Access to our Employee Assistance Programme for you and adults at your home

Find out more — watch our short video to see what it’s like to work with us:

https://youtu.be/SEnw2o00T6E

Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience. 

If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you

The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment. 

Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy.

About This Job

This role provides maternity cover for the First Aid Manager within the Cadet Activity team and is responsible for overseeing the delivery and governance of first aid training across the Army Cadets. The post holder will ensure that first aid provision aligns with national governing body requirements, maintain qualification records on the Cadet MIS, and provide expert guidance to volunteers delivering training. The role also involves acting as an Internal Quality Assessor, supporting syllabus development, and promoting first aid provision both internally and externally. In addition, the position supports national training delivery, quality assurance, and the effective management of first aid activities, ensuring safe, consistent and high-quality training opportunities for cadets and volunteers across the UK.

Essential Skill

· Excellent written and verbal communication skills

· Strong organisational and planning skills

· Ability to build effective working relationships with internal and external stakeholders

· Budget management and financial monitoring skills

· Information gathering, analysis and problem-solving skills

· Ability to provide subject matter expertise and guidance on first aid training and governance

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and the head office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Thursday 16th April 2026.

Interviews will be expected to be held shortly after.

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check, Right to Work check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.

Are you an expert in fundraising compliance who’s looking for your next career move? 
 

Great Ormond Street Hospital Charity are hiring for a Fundraising Compliance Manager to join our team. We are committed to ensuring we have the highest compliance standards for all our fundraisers ensuring they are equipped to deliver high quality and ethical fundraising at all levels.

Salary
The salary for this position is £45,866 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office. 

In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.

Key Responsibilities

• Delivering fundraising compliance measures across the Charity.
• Working alongside our external fundraising agencies to quality assure activity ensuring our supporters are at the heart of all they do.
• Monitoring and reporting on complaint trends, working collaboratively across the charity teams to ensure a great supporter experience.
• Producing accurate, timely reports for the Fundraising Leadership Team and Trustees, enabling appropriate oversight at the right level.
• Developing our internal Fundraising Compliance Page, ensuring that fundraising teams have the resources and are empowered to deliver their fundraising campaigns compliantly.  

This role is focused on compliance, but you will also get involved in training activities. 

Skills, Knowledge and Expertise

• Significant experience working within fundraising compliance.
• Expert knowledge of the Fundraising Code of Practice. 
• Understanding of gambling commission legislation in relation to charity lotteries. 
• Experience writing reports for different audiences.
• Understanding of GDPR regulations. 
• Experience delivering training. 
• Exceptional relationship building skills. 
• Strong communication skills. 

The Royal College of Radiologists (RCR) and the College of Radiographers (CoR) jointly set the national benchmark for safe, effective and patient‑centred imaging services through the Quality Standard for Imaging (QSI). To support imaging services on their improvement journey, the Colleges have established a dedicated Quality Improvement (QI) Unit, hosted by the RCR.

As Quality Improvement Operations Manager, you will play a central role in leading and coordinating the operational delivery of the QSI scheme. You will manage and support the teams responsible for assessment activity, ensuring consistency, quality, and excellent experience for services engaging with QSI.
You will also lead a significant business process improvement programme, identifying opportunities to streamline workflows, improve efficiency, and embed sustainable ways of working using data, automation and practical system improvements.
This is an exciting opportunity to play a pivotal role in shaping and strengthening a nationally recognised quality improvement scheme that supports imaging services across the UK. You will work with a committed, expert team and contribute directly to improving the quality and safety of patient care.

What you’ll do:

• Lead and coordinate day‑to‑day operational delivery of the QSI scheme, ensuring systems, processes and resources are fit for purpose
• Working with your team and other teams across the orgnisation, you will identify, prioritise and deliver operational and business process improvements, embedding agreed changes into business‑as‑usual.
• Use data, feedback and insight to continuously evaluate effectiveness and drive improvement 

What you’ll bring:

• Experience leading operational teams and improving processes in a structured, pragmatic way
• Confidence managing multiple priorities, using data and insight to inform decisions
• Strong communication and relationship‑building skills, with the ability to work effectively with clinical and professional stakeholders
• A commitment to quality, continuous improvement, equality, diversity and excellent customer service
• The ability to work autonomously while collaborating effectively across teams and organisations.

This is an exciting opportunity to play a pivotal role in shaping and strengthening a nationally recognised quality improvement scheme that supports imaging services across the UK. You will work with a committed, expert team and contribute directly to improving the quality and safety of patient care. 

Learn more about the role, the RCR, and how to apply in the Quality Improvement Operations Manager candidate pack

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 

Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.

Location: Havant

Salary: £36,547 - £39,372

Hours per week: 37

Contract Type: Full Time/Permanent 

Reference Number: STOPDA847

Main Purpose and Scope of the Job:

Prepare compelling responses to grant applications, support the Business Development Director and wider leadership team with responses to complex tenders and high-value funding applications.

Ensure all policies, procedures and practice are reviewed in line with designated timescales and meet the quality assurance requirements of the national outcomes framework and service standards for VAWG, SafeLives, Women’s Aid NQS, RESPECT accreditation principles and any additional frameworks agreed by the CEO.

Lead, monitor and evaluate projects as designated by the Business Development Director e.g. project management of website redevelopment, collaborating with external contractors and our IT Manager to convey our organisational vision.

Support operational activities which inform whole-organisation improvement e.g. gather and analyse staff survey feedback data, possess a natural curiosity for data analysis and identification of trends which draw meaningful conclusions from qualitative and quantitative data.

Manage (and delegate where appropriate) and quality assure all subject access requests, complaints and data queries in line with Data Protection and GDPR legislation, working with, and supported by the Business Development Director (DPO) on complex cases.

What We Offer:

Time off and Flexibility:

- 25 days’ annual leave plus bank holidays (Increasing with service)

- Birthday day off

- Child’s first day of school off

- Option to purchase up to 10 additional days’ leave per year

- Flexible and hybrid working

- Protected time of up to one hour each month

Family-Friendly Benefits:

- Enhanced Maternity, Paternity, Shared Parental and Adoption leave

- IVF Leave

Health and Wellbeing:

- Westfield Health Healthcare Cashback Plan (after probation)

- Westfield Health Personal Health Insurance (after 2 years’ service)

- Employee Assistance Programme

- Eye care vouchers

- Cycle to Work Scheme

About Stop Domestic Abuse:

Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’

We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.

Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.

Our Values:

Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.

Are you passionate about driving excellence in patient-centered imaging? Join us at the Royal College of Radiologists where you’ll lead expert teams in assessing radiology services across the UK from independent clinics to major NHS trusts delivering evidence-based evaluations that spark real, lasting improvement.

The Quality Standard for Imaging (QSI) defines what’s needed to deliver safe, effective, and patient-centred imaging services. A well-established partnership between the RCR and the College of Radiographers, the QSI supports imaging providers in embedding a culture of continuous quality improvement and achieving excellence.

As a Quality Review Partner, you’ll play a pivotal role in upholding and advancing these standards. Drawing on your professional expertise, you’ll lead assessments of radiology services across a diverse range of settings — from small independent providers to large, multisite NHS and private organisations. You’ll guide expert review teams in delivering independent, evidence-based evaluations, and produce focused reports and action plans that drive meaningful improvement.

What you’ll do:

• Act as the designated Quality Review Partner for a portfolio of imaging services across the UK.
• Provide expert guidance to QSI leads on both the review process and the standards.
• Manage the full review cycle for services in your portfolio.
• Select and coordinate review team members in collaboration with the Quality Improvement Administrator.
• Participate in quality assurance and moderation activities to ensure consistency and rigour.

What you’ll bring:

• Demonstrable experience in quality assurance, accreditation, or evaluation assessments, or in healthcare quality management.
• Strong knowledge of quality assurance and assessment approaches.
• Excellent oral and written communication skills, tailored to diverse audiences.
• Proven ability to prioritise effectively while remaining adaptable to changing needs.
• A collaborative mindset and the ability to build strong relationships with a wide range of stakeholders.

If you’re a confident, high-performing professional with a passion for quality improvement, we’d love to hear from you. Learn more about the role, the RCR, and how to apply in the Quality Review Partner candidate pack.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

To help communities by promoting, developing and supporting sustainable, quality, robustly governed Out of School Childcare Clubs. To meet the need for increased Care Inspectorate Wales (CIW) registered childcare across Wales.

• Develop and set up new Out of School Childcare Clubs and/or extend existing provision. Identify, with the help of childcare partnerships, areas for club development.
• Support new and existing clubs and help them develop quality standards, including support and encouragement to register with Care Inspectorate Wales (CIW).
• Support Out of School Childcare Clubs to improve sustainability.
• Support Out of School Childcare Clubs to adopt robust legal structures and governance, including support for unincorporated committees to move to a more suitable limited liability structure.
• Identify training needs for Out of School Childcare and promote training opportunities including Playwork qualifications and continuous professional development, signposting to relevant training. Undertake training to enhance the ability to carry out the role.
• Support the delivery of project work as required.
• Support with the planning, standardisations and delivery of online/face to face network events/workshops/training/webinars that inspire Playworkers and Managers and contribute to the fulfilment of children’s right to play and participation.
• Seek new funding opportunities and write funding applications for review by Line Manager.
• Support the strategic work of the organisation and play a positive role in achievements within the work plan, to benefit the Out of School Childcare sector pan Wales. Be an active member of Clybiau Plant Cymru Kids’ Clubs Development Team and contribute effectively to Local Authority Childcare Teams.

Are you ready to bring our Marketing & Communications strategy to life?

Do you excel at planning and delivery?

Are you driven to lead each day, guiding, supporting and motivating our marketing team to do their best work?

Are you motivated to champion our vision, values and brand, ensuring everything we create is meaningful, consistent and aligned with organisational goals?

If this sounds like you, we’d love for you to join us, apply today and help shape the future of our charity’s story.

Bring your purpose and authentic self to Bluebell Wood Children’s Hospice. You’ll help ensure that babies, children, and young people with life-limiting conditions—and their families—receive the specialist care and support they deserve, wherever and whenever they need.

About us:

Our vision at Bluebell Wood is for every baby, child and young person with a life limiting condition to access specialist palliative care, where and when they need it.  You will join our fantastic team where we all play our part in achieving our vision and creating an incredible culture for everyone. 

Why your role matters:

Our uncompromisable support services are wide-ranging and bespoke to each family.  We provide symptom management, end-of-life care, post-death care, short breaks, counselling, sibling support groups, music therapy, home visits and more.

We support families across a large geographical area, including South Yorkshire, North Nottinghamshire, North Derbyshire and parts of North Lincolnshire. The hospice is easily accessible from Barnsley, Rotherham, Doncaster, Sheffield and North Notts, making our reach truly regional and inclusive.

Every year, we must raise £6.7 million to keep our doors open, and only 17% comes from government sources. The rest is powered by the generosity and commitment of supporters like you. Your leadership in corporate fundraising will help secure vital resources, build strategic partnerships, and create a sustainable future for our hospice.

The role:

Bringing our marketing and communications strategy to life by delivering clear, coordinated and impactful activity across the charity. In this role, you’ll provide day‑to‑day leadership, oversight and quality assurance for the Marketing team, ensuring that all outputs—from campaigns and digital content to printed materials, supporter journeys and internal communications—are well‑planned, on schedule, high‑quality and fully aligned with our vision, values and brand.

What You Will Do:

As Marketing & Communications Lead, you will play a key role in shaping the future of our strategy, offering fresh ideas and insight, and working closely with the Marketing & Engagement Manager to ensure our plans remain relevant, effective and forward‑thinking.

Strategic Contribution

· Translate organisational and departmental objectives into clear marketing and communications plans and delivery  frameworks.

· Contribute ideas, insight, and evidence to the ongoing development of the marketing and communications strategy,  working closely with the Marketing & Engagement Manager to ensure plans remain relevant, effective, and audience‑led.

· Provide expert insight on digital innovation, audience development, supporter engagement trends, and emerging opportunities

Delivery of Strategy

· Lead the co-ordination and delivery of the marketing and communications plan, ensuring activity is well‑planned, joined‑up, on time, and aligned with organisational priorities, brand, and values.

· Take day‑to‑day ownership of marketing delivery across all channels, including digital, print, campaigns, supporter journeys, and internal communications.

· Set clear briefs, timelines, and expectations for the Marketing team and external suppliers, while providing quality assurance and approval for key content, creative work, and campaign materials.

Team Leadership & Development

· Line manage a team of two marketers, providing clear direction, coaching, and support to foster a positive, collaborative, and high‑performing team culture.

· Develop and maintain effective tools, processes, and ways of working to support planning, workflow, capacity management, and project prioritisation.

· Support professional development, encourage continuous improvement, and oversee day‑to‑day budget management within the marketing function.

Digital Marketing

· Lead the organisation’s digital marketing approach, delivering innovative, data‑led campaigns across social media, web, email, SEO, and other digital channels.

· Drive audience insight, segmentation, and persona development, using data and analytics to guide decisions, optimise supporter journeys, and improve targeting.

· Use analytics and performance data to evaluate activity, identify opportunities for growth, and advise the Marketing & Engagement Manager on future developments and emerging platforms.

Campaign & Project Leadership

· Lead and cross‑departmental marketing and communications projects, working collaboratively with teams across the hospice.

· Hold joint ownership, alongside the Supporter Engagement Manager, for the delivery and ongoing development of supporter journeys, including Dotdigital integrations, with marketing leading on planning, content, insight, and quality assurance.

· Build and maintain strong working relationships with freelancers, agencies, photographers, and suppliers to ensure high‑quality creative output and timely delivery.

Internal & External Collaboration

· Work with teams across the hospice and act as a marketing representative in meetings to ensure consistent messaging, strategic alignment, and effective planning.

· Plan and co-ordinate internal communications activity, supporting staff engagement, clarity, and understanding across the organisation.

Compliance, Quality & Governance

· Ensure all marketing activity meets GDPR, brand standards, regulatory requirements, and accessibility guidelines.

· Maintain high standards of accuracy, tone of voice, and ethical storytelling across all outputs

What You’ll Bring

· A calm, confident and professional approach.

· Strong interpersonal skills, with the ability to guide, coach, and influence others.

· Ability to translate strategy into clear delivery plans, timelines, and briefs.

· Demonstrable understanding of digital marketing principles and best practice.

· Experience using data, insight, and analytics.

· Clear examples of working collaboratively across teams, with evidence of influencing stakeholders and balancing multiple priorities to achieve shared outcomes.

· Ability to participate in occasional out‑of‑hours activity, as required by the role.

· Full driving licence with access to a reliable vehicle and business insurance cover.

Why This Role?

· Immediate impact: Step into a key role and lead from day one.

· Creative freedom: Bring your ideas to life in a supportive, mission-driven environment.

· Professional growth: Gain valuable experience in a fast-paced, high-impact role.

About you:

Our values underpin what we do and how we do it.

To succeed in this role, we are looking for someone who will embody our values, work confidently with key attention to detail, engage with everyone in our hospice, and has an absolute willingness to learn.

What we offer:

In return, we can offer you a fantastic working environment and the following benefits:

· 25 days’ annual leave plus bank holidays with the option to buy and sell

· Employee assistance programme - including mental health care and out of hours GP access 

· A commitment to your professional development

· Matched pension scheme of 5% of salary

· Enhanced maternity and paternity pay

· Free parking on main site

· Subsidised lunch

· Free tea and coffee

· Cycle to work scheme

· Eligible for NHS Blue Light Card

If you are passionate about making a difference, we cannot wait to hear from you. 

Join us and be part of something bigger—where your skills, passion, and purpose create joy, support and comfort for those who need it most. Apply Now

Lead with purpose. Shape services that change lives.

Unpaid carers are at the heart of everything we do. Every day across Hertfordshire, carers balance extraordinary responsibilities — often without recognition, rest or support. At Carers in Hertfordshire, we exist to change that.

We are values‑led, carer‑led and deeply committed to ensuring carers feel recognised, listened to and supported. As we evolve our organisational structure to maximise our impact, we are seeking an inspirational Operational Manager to help lead our services into the next chapter.

The Opportunity

This is a senior leadership role with real breadth, influence and meaning. As Operational Manager, you will ensure our core services are delivered with compassion, quality and consistency — while never losing sight of the lived experience of carers themselves.

You will lead and support our Service Managers and Team Leaders, create clarity through strong operational planning, and foster a culture where empathy, learning and accountability go hand in hand. You’ll use insight and data to drive improvement, while ensuring that carers’ voices remain central to how services are designed, delivered and evaluated.

This is a role for someone who can balance heart and head — leading people with kindness and emotional intelligence, while confidently overseeing performance, safeguarding, resources and contracts.

What You’ll Be Responsible For

• Providing visible, values‑led leadership across all operational services
• Supporting and developing managers and team leaders through reflective, people‑centred practice
• Ensuring services are safe, accessible, inclusive and consistently high quality
• Leading the creation and delivery of the annual Operational Plan
• Embedding meaningful monitoring and evaluation that reflects carers’ experiences and outcomes
• Championing safeguarding that is robust, compassionate and proportionate
• Ensuring excellent contract performance, accountability and reporting
• Managing resources and budgets in ways that protect our caring ethos
• Embedding EDI, participation and co‑production across services
• Holding operational risk with integrity, transparency and care

About You

You will bring senior operational leadership experience from a charity, health, social care or community setting, alongside a deep commitment to values‑led, people‑focused practice.

You’ll be someone who:

• Leads with empathy, credibility and clarity
• Is experienced in managing managers across complex services
• Has strong safeguarding expertise with both children and adults
• Understands how to use data, insight and evaluation to improve services — without losing humanity
• Is confident balancing compassion with accountability
• Believes deeply in co‑production, inclusion and listening to lived experience

Experience with carers’ services, young people’s services, condition‑specific projects or contact management systems (such as Salesforce) would be an advantage — but above all, we’re looking for someone whose values align with ours.

Why Join Us?

This is a chance to play a pivotal role in a respected, carer‑led organisation at a moment of positive change. You’ll help shape how we work, support staff wellbeing, and ensure carers across Hertfordshire receive the understanding, respect and support they deserve.

If you’re driven by purpose, grounded in compassion, and ready to lead with impact — we’d love to hear from you.

Interviews will be held on 30th April.  Those invited for interview will be notified by close of play on 27th April.

Responsible for managing the Association's approach to high-quality, evidence-based patient information and meaningful patient involvement.  A core aspect of the role is overseeing and maintaing compliance with the PIF TICK quality mark, ensuring that all patient information meets the PIF TICK principles and demonstrates best practice in co-production, accesibiility and governance.  You will work closely with the BAUS Trustee for Patient and Public Involvement, the Chair of the BAUS Patient Information Reader Panel, independent medical education providers and the BAUS Clinical Sections to ensure that a robust framework is in place for the creation and review of BAUS patient information.

The Development Manager is a new key role working closely with the Director to expand our fundraising and development activity, supporting artists and our charitable mission. You’ll be part of a collaborative, purpose-driven organisation with opportunities to shape our future development strategy and make a meaningful impact.

Development Manager 
Hybrid – London / Remote
Term: June 2026 – April 2028 (22 months), with possible extension 
Hours: 0.6 FTE (3 days per week)
Salary Band: £30,000–£35,000 FTE (pro rata)

For full details and how to apply, please read the Role Description via the website

About the Role

The Arts Foundation is seeking an energetic and experienced Development Manager to join its small, high-impact team. This is a key role supporting the Director in expanding the charity's fundraising and development activities and producing a series of high-quality events in support of artists and the Foundation's charitable aims and objectives. The post holder will be responsible for:

● Leading on prospect research, pipeline management, and the production of high-quality funding proposals and applications

● Stewarding and growing the Arts Foundation's portfolio of trust and foundation funders, donors, patrons and corporate sponsors

● Coordinating individual giving and legacy giving programmes, and developing an alumni programme.

● Setting up and overseeing a CRM system and maintaining accurate records

● Planning and delivering fundraising and other associated events

This is a central role that calls for someone who combines exceptional written communication and relationship-building skills with meticulous project and event management ability, and who is equally comfortable working independently and as part of a small collaborative team.

About Us

The Arts Foundation is a registered charity that supports individual artists and creatives in the UK with unconditional financial fellowships of £20,000 through the Arts Foundation Futures Awards. Since it was founded in 1993, the Arts Foundation has awarded over £2 million to the most promising artists in the UK at a pivotal moment in their careers to enable them to concentrate on their creative development, experiment, and realise their artistic potential. Our Fellows include leading figures across disciplines, and we are proud to champion artists shaping the future of the arts.

Deadline: 9am, Thursday 30 April 2026
Interviews: Week of 11 May 2026 (in person, West London)

Please note all applicants must have the right to work in the UK

We look forward to hearing from you!

Deputy Head of Operations

Suzy Lamplugh Trust

Hybrid (40% office-based after probation)
Full-time (35 hours)
Permanent
£43,258
Start: ASAP

Lead services that support victims of stalking and abuse

The Suzy Lamplugh Trust is looking for a Deputy Head of Operations to provide senior leadership across our services, ensuring high-quality, safe and effective support for victims.

This is a key role within our Operations team, responsible for driving performance, supporting managers, and ensuring our services directly supports victims of stalking, maintains high quality impact standards, meets safeguarding standards, remains inclusive and delivers funder requirements.

About the role

You will:

• Lead operational delivery across multiple services
• Line manage senior managers, supporting performance and development
• Oversee service performance, quality assurance and safeguarding
• Use data and insight to identify risks and drive improvements
• Represent services confidently with funders and partners
• Support the mobilisation of new services and organisational change

About you

You will bring:

• Significant experience in senior operational management within a safeguarding or victim support setting
• Strong understanding of safeguarding, risk and trauma-informed practice
• Experience managing services against KPIs, contracts or funder targets
• Confidence leading managers and overseeing multi-service delivery
• Strong analytical and decision-making skills

Desirable:

• Experience in stalking, domestic abuse or VAWG services
• Charity or commissioned service experience

Why join us

• Make a real difference to people experiencing stalking and abuse
• Join a collaborative, mission-driven organisation
• Play a key role in shaping and improving services

How to apply

Please submit your CV and a supporting statement demonstrating how you meet the essential criteria detailed within the person specification.

Applications will not be considered without a supporting statement

Head of Operations

Suzy Lamplugh Trust

Hybrid (40% office-based)
Full-time (35 hours)

Permanent
£46,200
Start: ASAP

Lead and shape services supporting victims of stalking and abuse

The Suzy Lamplugh Trust is seeking a Head of Operations to provide strategic leadership across our services, ensuring they are safe, effective, compliant, and sustainable.

This is a senior leadership role, responsible for overseeing service performance, infrastructure, and delivery at an organisational level. You will play a key role in shaping strategy, driving continuous improvement, and ensuring our services meet the needs of victims and funders alike.

About the role

You will:

• Provide strategic and operational leadership across all services, ensuring high-quality and compliant delivery
• Lead on organisational performance, including KPIs, quality standards, and reporting frameworks
• Oversee contract and grant delivery, ensuring all obligations and compliance requirements are met
• Hold senior relationships with commissioners, funders, and external stakeholders
• Lead service development, mobilisation of new contracts, and organisational change
• Ensure effective systems, infrastructure, and processes are in place to support delivery
• Provide leadership across safeguarding, risk, and organisational compliance
• Work as part of the Senior Management Team to shape and deliver organisational strategy

This role focuses on service infrastructure, performance, and strategic oversight, rather than direct frontline management

About you

You will be an experienced senior leader with a strong track record in operational and strategic service delivery within a safeguarding or related environment.

You will have:

• Significant experience leading multiple frontline services within a safeguarding or VAWG-related sector
• Experience operating at senior leadership level, contributing to organisational strategy
• Strong experience of performance management, KPIs, and quality assurance frameworks
• Experience managing statutory contracts or grant-funded services
• Proven ability to lead organisational change, service mobilisation, or transformation
• Strong understanding of safeguarding, compliance, and information governance
• Experience working with commissioners and senior external stakeholders

Desirable:

• Experience within stalking, domestic abuse, or VAWG services
• Experience in a charity or commissioned service environment
• Experience in organisational restructuring, service redesign, or systems implementation

Why join us

• Lead and shape services that support victims of stalking and abuse
• Join a collaborative and mission-driven senior leadership team
• Play a critical role in organisational strategy, growth and impact

How to apply

Please submit your CV and a supporting statement demonstrating how you meet the essential criteria detailed within the person specification.

Applications will not be considered without a supporting statement

Additional information

• This is a senior leadership role reporting to the CEO