407 Quality and practice development lead jobs

About us

New Local has a mission to transform public services and unlock community power. We publish research, lead peer learning, influence government and work with public sector organisations on some of today’s most pressing issues, informed by our network of 50-plus local authority members. 

All of our work is guided by a belief in community power – the principle that communities themselves have the best insight into their own circumstances and should be able to participate in shaping their places and services. We believe that active, empowered communities should be at the heart of a wider shift towards place-based public services and a system focused on prevention, which can lead to better outcomes and a more sustainable system for all.

Purpose

This role sits within our Practice and Programmes team and will contribute to the development and delivery of New Local’s practice and policy work, supporting community-powered public sector reform in partnership with communities, individual councils, strategic authorities, central government, the NHS and other public and voluntary sector bodies. 

In our practice work, you will confidently lead and contribute to projects alongside public sector partners and communities, using a range of innovation and practice approaches to address complex challenges and support change. This could include programme and service design, facilitation, strategy development, user-centred design, adaptive and collaborative learning, and approaches that help partners test, learn and adapt in practice. You will work with delivery partners where needed and collaborate closely with other New Local colleagues to deliver high-quality work and impact for our local authority members, wider clients and partners. Crucially, you will help partners not only to develop and test new approaches, but to understand what the learning means for wider strategy, systems and ways of working. 

A key part of the role is connecting our practice work to wider strategy, policy and thought leadership. Our thought leadership and policy approach is deeply rooted in the practice we see in places and through our member and peer-learning networks. You will help draw out and communicate learning from pioneering work, developing practical insights and narratives that challenge thinking and inform wider strategy and policy. This could include contributing to blogs and thought pieces, shaping events and member sessions, sharing learning with wider audiences or supporting engagement with key stakeholders. You will identify connections between emerging local practice and national policy agendas and contribute to relationships and opportunities that advance New Local’s work on community power and public service reform. 

Key tasks and responsibilities

• Contribute to the delivery of New Local practice projects, working closely with senior members of the New Local team and using a range of innovation and practice approaches including design, facilitation, strategy development, user-centred design, adaptive and collaborative learning, and approaches that enable partners to test, learn and adapt.
• Build and maintain excellent relationships with partners across local government, the wider public sector and communities, placing an emphasis on collaborative working, co-design and building the relationships needed to support meaningful change.
• Design and facilitate engaging processes and workshops that help partners explore complex challenges, develop new approaches, test ideas and build shared understanding and action.
• Help connect practice, strategy and policy, drawing out learning from innovation and working with partners to translate this into changes in policy, strategy, systems and services, while contributing to wider thinking about the conditions needed to enable and scale change.
• Ensure effective project management of our activities, working with colleagues and partners to deliver high-quality work and impact within agreed budgets and timelines.
• Support the development and growth of our practice work, including contributing to proposals, project scoping and budgets, and identifying opportunities to develop our work with existing and new partners.
• Communicate the process, findings and learning from our work, producing clear and compelling outputs for different audiences and helping to draw out wider insights that can inform strategy, practice and policy.
• Contribute to New Local’s thought leadership and policy work, identifying connections between emerging local practice and wider policy agendas, and contributing to blogs, thought pieces, events, member sessions and stakeholder engagement.
• Work collaboratively across New Local, including with our network and communications teams, using your practice expertise and learning from projects to strengthen the wider impact of our work on community power and public service reform.

How to apply

For the full job description, person specification and details on how to apply, please visit New Local's website.

About Us

Forever Young People CIC delivers relationship-led community programmes across Hertfordshire, currently anchored by our community youth projects and our Dot to Dot mum and baby group. We're part of the wider Forever Young People family, which has spent years building trust-based, relationship-first work with young people and families across the county.

We're at a turning point: our CIC has a real track record and real potential, but no one whose full-time job it is to lead it. That's where you come in.

The Role

We're looking for someone to take genuine ownership of the CIC — its strategy, its funding, and its future programmes — reporting directly to our CEO. You'll line-manage our Trusts & Foundations fundraising consultant, decide which funding opportunities to pursue, and build the relationships and programmes that take the CIC beyond what we've already started.

This isn't a role where you'll be handed a finished playbook. It's a role for someone who wants to build one.

You'll:

• Set the CIC's strategic direction, in partnership with our CEO
• Own our funding pipeline and manage our fundraising consultant
• Spot and develop new community programmes rooted in genuine local need
• Support our existing Programmes as they continue to grow
• Build the relationships — funders, partners, commissioners — that the CIC's future depends on

About You

You don't need to have done exactly this job before — but you do need to have done something like it. You're someone who can set a strategy and still get your hands dirty. You've probably managed a freelancer or consultant before. You've built relationships with funders or partners when resources were tight, not abundant. And most importantly, you actually want to build something — not just keep an existing programme ticking over.

Experience with trusts and foundations fundraising, youth or family support work, or a background moving from a founder-led organisation toward distributed leadership would all be a bonus, though none are essential.

The Details

• Hours: 3 days/week to start, with planned growth in days as the CIC's income and pipeline grow
• Salary: £26,000–£30,000 FTE, pro-rata for 3 days/week, depending on experience
• Reports to: CEO, Ashley Howard
• Manages: Trusts & Foundations Fundraising Consultant; future CIC staff as the team grows
• Contract: Senior staff role — not a statutory company director

We are looking for an experienced Project Lead to lead the delivery of Thriving Change Makers, an exciting new programme supporting young people in Barnet to develop leadership skills, lead social action and influence the services and communities around them.

You will lead the mobilisation and delivery of the programme, supporting approximately 60 young people in Year 1 across two cohorts. You will provide leadership to programme staff, build strong partnerships with schools and community organisations, oversee safeguarding and risk, manage the delegated budget, and ensure the programme delivers against its outcomes.

A key focus will be ensuring that young people have a genuine voice in shaping the programme, with opportunities to develop their skills and progress into youth ambassador, advisory and governance roles.

We are looking for someone with substantial experience of leading youth, community or social-action programmes, with strong skills in project management, safeguarding, partnership working, monitoring and evaluation. You will be organised, collaborative and committed to inclusive, accessible and youth-led practice.

This is a fantastic opportunity to shape a new programme from the ground up, support young people to lead change and help build a model that will expand into Enfield and Brent in future years.

Please see the attached Job Description and Person Specification for full details about the role and requirements.

What we offer:

• Generous annual leave entitlement - 28 days annual leave PLUS bank holidays (pro-rata for part-time staff)
• Flexible and hybrid working (dependent on role) to ensure you enjoy a good work-life balance.
• Christmas office closure
• Enhanced Sick Pay
• Pension scheme – 5% employee contribution, 3% employer contribution
• 24/7 Employee Assistance Programme

Promoting a Diverse and Inclusive Workplace

At CB Plus, we promote a diverse and inclusive workplace where we can all be ourselves. Everyone is treated fairly, individual differences are celebrated, and all employees are valued and respected. We actively encourage applications from disabled applicants, including those with mental health conditions, people from Global Majority and minoritised communities, and those with protected characteristics under the Equality Act 2010.

We guarantee an interview to disabled candidates who meet the minimum criteria as outlined in the Disability Confident Scheme. However, in the event of a high number of applicants, it may not be possible to interview all candidates who meet these criteria, and we reserve the right to limit interviews to a manageable number.

We also have experience supporting Access to Work applications to ensure that employees who need adjustments have the support they need to feel confident and do their best in their roles.

If you need adjustments at any stage of the recruitment process, please let us know and we will be happy to assist you.

Assistant Headteacher – Inclusion, Safeguarding and DSL

• Location: TreeHouse School, Woodside Ave, London, N10 3JA
• Hours: Permanent, full time (37.3 hours per week)
• Salary: £62,541 to £66,744 per annum
• Start date: January 2027

About TreeHouse School:

TreeHouse School, part of Ambitious about Autism, is an Ofsted outstanding specialist school supporting children and young people aged 4–19 with autism and complex learning needs. We are committed to providing an exceptional learning environment where every pupil can thrive and achieve their full potential.

About the role:

We are looking for a resilient and values led Assistant Headteacher of Inclusion, Safeguarding and DSL to join our Senior Leadership Team.

This is a pivotal role with responsibility for safeguarding, inclusion and pupil welfare for autistic children and young people with complex needs.

You will lead on child protection and safeguarding, working closely with our team of deputy and assistant DSLs and with external partners including Social Care, Health, Police, LADO and Prevent.

You will also provide strategic oversight of inclusion, behaviour, wellbeing, healthcare, therapeutic support, Positive Behaviour Support (PBS) and least restrictive practice, working collaboratively with education, nursing and wider multidisciplinary teams.

This is not an office based role. You will need to have a strong presence across the school, supporting pupils, families and staff, providing visible leadership and responding calmly and effectively when complex situations arise.

What we are looking for:

• Has strong safeguarding experience and ideally experience as a DSL or Deputy DSL.
• Has a good understanding of autism, SEND and complex needs, with experience in an education or specialist setting preferred.
• Could be an experienced education professional, SEN specialist or social worker with substantial relevant experience and a strong understanding of education.
• Is confident making difficult safeguarding decisions, managing referrals and escalating concerns when necessary.
• Is resilient, persistent and able to manage complex cases involving vulnerable children.
• Can build strong relationships with pupils, families, staff and external agencies.
• Can lead and develop staff, ensuring safeguarding training, recording and procedures are consistently followed.

What we offer:

You will be well supported by an experienced safeguarding team, Senior Leadership Team and receive regular supervision and mentoring. There will also be opportunities to develop your expertise through DSL, trauma informed, autism and CALM training.

This is an opportunity to make a significant difference to the lives of autistic children and young people, while leading a team and helping shape excellent safeguarding and inclusive practice across the school.

If you are a confident safeguarding professional who combines expertise with compassion, resilience and determination, we would love to hear from you.

Shortlisting date: Friday 2nd of October

Outcome of application: Friday 2nd/Monday 5th of October

Interview date: Friday 9th and Tuesday 13th of October

Ambitious About Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious About Autism is committed to safeguarding and promoting the welfare of children and young people, and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search may be carried out in line with Keeping Children Safe in Education.

The safeguarding responsibilities of the post are as per the job description and person specification.
Whether the post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance

Join Our Leadership Team: Head of Service Delivery, Quality and Standards

Location: Eyre Street, Sheffield (with flexible/hybrid working)
Hours: 36.25 per week, Monday to Friday (flexible between 8am–6pm)
Salary: 42,000- 45,000 based on experience
Contract: Permanent

Are you a passionate, innovative leader looking for your next challenge in the charity or social care sector? Do you want to make a real and lasting impact in the lives of older people across Sheffield?

At Age UK Sheffield, we’re not just a service provider—we’re an organisation that puts older people at the heart of everything we do. We are now recruiting for a strategic, forward-thinking Head of Service Delivery, Quality and Standards to join our Senior Management Team and lead the evolution of our services at a time when older people need us more than ever.

About the Role

This is a rare opportunity to join an innovative, award-winning charity that prides itself on delivering excellence. Reporting directly to the Chief Executive and working closely with our Board of Trustees, you will have overall responsibility for the quality, delivery, development and strategic leadership of a diverse portfolio of services, including:

· Independent Living Coordination

· Hospital Discharge

· Dementia Support

· Information & Advice

· Paid-for Home Support Services

You will provide leadership to managers and teams working across multiple locations and community settings, ensuring services are safe, effective, person-centred and financially sustainable. You will lead on safeguarding, health and safety, quality assurance and continuous improvement, helping us maintain high standards and achieve excellent outcomes for older people.

About You

You will be an experienced senior leader with a background in social care, health or the voluntary sector. You will have a proven track record of managing multiple services through others, balancing strategic leadership with strong operational oversight.

You will be comfortable leading managers and geographically dispersed teams, ensuring consistent standards, strong performance and a positive culture across a complex service portfolio.

You're equally at ease presenting performance reports and strategic proposals to trustees as you are engaging with frontline staff, volunteers and older people using our services.

You'll Bring

· Significant experience of leading multiple frontline services, ideally across different locations or community settings.

· Experience of managing and developing managers, team leaders and remote or dispersed teams.

· A strong understanding of safeguarding, governance, quality assurance, health and safety and risk management.

· Experience of external audits and working within quality frameworks, with a good understanding of regulatory standards continuous improvement.

· Strong operational and contract management skills, including performance monitoring, KPI reporting and service development.

· Excellent leadership and relationship-building skills, with the ability to inspire, support and develop others.

· Strong IT and data literacy, using information and insight to drive decision-making and improve outcomes.

· A collaborative, flexible and values-driven approach to leadership.

Why Work With Us?

- You’ll be part of a visionary, supportive, and diverse organisation committed to making Sheffield a great place to grow older.
- We offer flexible working hours and hybrid working options following a comprehensive induction.
- 30 days annual leave (plus bank holidays)
- Age UK Sheffield is proud to be a Mindful Employer and a Disability Confident Employer. We warmly welcome applications from people of all backgrounds, including LGBTQ+ and Black and ethnic minority communities.

Ready to Lead Change?

If you’re excited by the opportunity to shape and deliver outstanding services that make a difference, we’d love to hear from you.

Apply by: 9am on Monday 14th September. Interviews will be held during week commencing Monday 21st September

Join us. Lead with heart. Deliver with purpose

We are looking for a compassionate, confident and experienced Liaison and Diversion Team Lead to provide day-to-day leadership for our Liaison and Diversion outreach team in Surrey.

Working in partnership with Surrey and Borders Partnership NHS Foundation Trust, you will support the delivery of high-quality, safe and effective services for vulnerable people who have come into contact with the criminal justice system. This is a varied and rewarding role, combining operational leadership, staff supervision, partnership working and a reduced caseload of complex and high-risk clients.

You will lead and support a team of practitioners, help manage service performance and quality, and work closely with health, social care, criminal justice and voluntary sector partners to improve outcomes for people experiencing mental health difficulties, substance misuse, homelessness, learning disabilities, neurodiversity and other complex needs.

We are looking for someone who can bring strong leadership skills, sound judgement, and a commitment to trauma-informed, recovery-focused and person-centred practice. In return, you will be part of an organisation that values Kindness, Integrity and Commitment, and is committed to improving health, wellbeing and life opportunities for people across Surrey.

Location: Frimley Park Hospital, Guildford
Salary: £32,680
Hours: 35 hours per week
Contract: type: Permanent

Key responsibilities:

Leadership and Operational Management

• Provide day-to-day leadership and operational oversight of the Liaison and Diversion team.
• Support the recruitment, induction and development of staff and volunteers.
• Conduct regular supervision, appraisal and performance reviews for team members.
• Support staff wellbeing and promote a positive, inclusive and psychologically safe working environment.
• Provide management cover and deputise for the Catalyst Senior Manager when required.
• Lead team meetings and case discussions.
• Support the implementation of organisational policies, procedures and best practice guidance.
• Monitor staffing capacity and workload allocation to ensure safe and effective service delivery.

Clinical and Case Management

• Hold a complex caseload requiring enhanced intervention, multi-agency coordination and risk management.
• Support staff in managing complex cases involving mental health difficulties, substance misuse, homelessness, learning disabilities, neurodiversity, safeguarding concerns and social vulnerability.
• Formulate support and risk management plans.
• Ensure safeguarding concerns are identified, escalated and managed in accordance with local safeguarding procedures.
• Support clients to access appropriate health, mental health, housing, welfare, treatment, recovery and community support services.
• Promote recovery-focused and trauma-informed practice across the service.
• Ensure service users are supported to engage effectively with criminal justice processes and community services

Partnership and Stakeholder Engagement

• Develop and maintain effective working relationships with Police, Courts, Probation, Youth Justice Services, NHS organisations, Local Authorities and voluntary sector partners.
• Represent Catalyst and the Liaison and Diversion Service at internal and external meetings.
• Promote integrated working across health, criminal justice and community services.
• Support the development of pathways that improve outcomes for vulnerable individuals.
• Facilitate joint working and information sharing arrangements in accordance with GDPR and information governance requirements.
• Act as a key contact for partner agencies and support the resolution of operational challenges

Service Development and Quality Improvement

• Support the Catalyst and SABP Service Managers in developing and improving service delivery.
• Contribute to service reviews and quality improvement projects.
• Identify gaps in local provision and support the development of new partnerships and initiatives.
• Promote innovation and evidence-based practice across the service.
• Participate in contract monitoring and performance reporting processes.
• Support the development of community resources that enhance recovery, diversion and social inclusion

Performance and Governance

• Monitor service activity and outcomes to ensure contractual and organisational requirements are achieved.
• Ensure accurate and timely recording of client information on case management systems
• Carrying out service audits, and following thought to ensure all requirements are met.
• Maintain compliance with information governance, confidentiality, safeguarding and data protection requirements.
• Prepare reports, performance information and outcome data as required.
• Ensure all team members maintain accurate case records and complete mandatory training requirements.
• Contribute to risk management and incident reporting processes

About the organisation

Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing—together, every step of the way.

 About you

Essential:

• Minimum of 3 years’ experience working with adults with complex needs, such as mental health difficulties, substance misuse, homelessness, neurodiversity, learning disabilities or offending behaviour.
• Experience of providing supervision, mentoring or line management to staff.
• Experience of working in partnership with multiple agencies and services.
• Experience of managing complex and high-risk cases.
• Knowledge of mental health, substance misuse and social vulnerabilities.
• Understanding of safeguarding legislation and practice.
• Knowledge of risk assessment and risk management.
• Good understanding of information governance, consent, confidentiality and GDPR.
• Understanding of trauma-informed and recovery-focused approaches.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to build and maintain effective partnerships.
• Ability to analyse complex information and make sound decisions.
• Ability to manage competing priorities and workloads.
• Strong report-writing and record-keeping skills.
• Competent in Microsoft Office and electronic case management systems.
• Demonstrates integrity, accountability and professionalism.
• Committed to social inclusion and reducing inequalities.
• Able to work independently and as part of a multidisciplinary team.
• Resilient and adaptable in challenging situations.
• Committed to continuous learning and professional development.

Desirable:

• Degree, diploma or professional qualification in Mental Health, Social Work, Psychology, Counselling, Criminal Justice, Health and Social Care or a related field.
• Leadership or management qualification.
• Understanding of the Liaison and Diversion model and criminal justice pathways

Benefits

• 26 days annual leave plus bank holidays (increasing with service)
• Pension scheme and access to Simply Health (including optical, dental, counselling sessions)
• Birthday leave, employee discounts, and flexible working where possible
• Supportive probation, sick pay after probation, and wellbeing/EAP resources

Safeguarding & Checks

• This role is subject to a basic DBS check.
• A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate.
• All applicants must have a valid right to work in the UK

Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment.

We welcome requests for reasonable adjustments at any stage of the process.

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

ClientEarth is hiring! We are looking for an experienced Lead, International Programme Management professional to help teams across ClientEarth deliver ambitious programmes that drive environmental change.

In this role, you will work closely with colleagues across different regions and teams to make sure our programmes are well planned, properly resourced and delivering meaningful results. You will also act as a link between strategy and delivery, strengthening programme management practices, supporting effective decision-making and helping ensure our work is coordinated, impactful and set up for success.

Important dates to note:

• Deadline to submit an initial application: 21 September 2026.
• If your profile passes initial screening, you will be asked to submit additional information in the form of three additional questions. 
• The deadline to submit your answers is the 24 September 2026.
• If we do not receive a response to these questions by the deadline we will assume you are no longer interested in the role. 
• Interviews will take place the from the 5th of October

Please also review the "Our Hiring Process" section at the bottom of this advert to learn more about the stages involved for this specific role. 

Key Responsibilities

• Provide strategic and people leadership to a team of three Programme Managers supporting the Europe portfolio, with clear decision making rights for delivery, performance management, and continuous improvement
• Provide strategic and operational programme management guidance to regional leaders in the Japan & Southeast Asia Region and the Africa Partnerships region.
• Provide oversight and, where needed, coordination of cross-regional grants implementation: as business partner to relevant global and regional programmatic leaders and fundraising colleagues, support/coordinate the planning, financial and programmatic monitoring, and closure of cross-regional and ClientEarth Group (CE Group) international grants (restricted and unrestricted), in close collaboration with relevant Regional/System programme management and fundraising colleagues. 
• In coordination with the Deputy Chief Programmes & Impact Officer (DCPIO) and the Impact & Learning team within the Programme Quality community, lead the implementation of programme management standards, tools, and templates ensuring they demonstrably improve programme effectiveness and accountability and work collaboratively with relevant regional staff to align with standards and processes 
   

See the job description for a full list of duties for this role.

Skills, Knowledge & Expertise

• Advanced specialist expertise in programme or portfolio management of complex, multi-country initiatives in the non-for-profit sector
• Experience in programme strategy development, project-cycle management, and adaptive programming including mastery of a range of portfolio and financial management techniques in planning, staff resource management, implementing, monitoring, and reporting within a complex & dynamic environment 
• Strong financial and grant oversight experience (seven figures)
• Excellent project and programme management skills including budget management and planning 

See the job description (below) for a full list of requirements for this role.

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Job Benefits

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.
 

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-basedSee our Benefits page for more as well as our flexible working FAQ.
 

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.
 

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the countries listed at the top of this job advert.

Location: Any UK Trust office - hybrid - 40-60% of the week spent in an office

1st stage interviews: 21/09 over MS Teams

2nd stage interviews: 29/09 face-to-face (location TBC)

At The King's Trust, we believe that every young person should have the opportunity to develop the skills, confidence and recognised achievements they need to succeed. Our qualifications play a vital role in helping young people take positive steps into education, employment and training.

We're looking for an experienced and strategic Head of Assessment & Quality to lead the quality assurance, assessment and compliance functions within our Qualifications team. This is a key leadership role, responsible for ensuring the integrity, quality and regulatory compliance of our qualifications provision, while helping to shape the future development of The King's Trust as a recognised Awarding Organisation.

Reporting to the Responsible Officer, you will lead our quality assurance strategy, driving continuous improvement across assessment, awarding, governance and operational practices. You'll oversee compliance with regulatory requirements, manage key quality and risk processes, and provide expert leadership to ensure learners receive a fair, consistent and high-quality experience across our qualifications provision and associated apprenticeship assessment and quality activities.

Working closely with regulators, centres, delivery partners and colleagues across the organisation, you'll play a central role in maintaining confidence in our qualifications and ensuring they continue to meet the needs of young people and the wider education and skills sector.

We're looking for someone who brings:

• Significant experience leading assessment, quality assurance and compliance functions within an awarding organisation environment.
• Strong knowledge of qualification frameworks, assessment methodologies and awarding organisation requirements, complemented by experience leading quality assurance and assessment activities across qualifications and apprenticeships.
• A detailed understanding of regulatory requirements, including Conditions of Recognition and quality assurance principles.
• Experience of leading audits, compliance activity, governance processes and risk management frameworks.
• The ability to analyse quality and performance data to identify risks, inform decision-making and drive improvement.
• Experience building effective relationships with regulators, external partners and senior stakeholders.
• A passion for improving opportunities and outcomes for young people.

In this role, you will:

• Lead and develop our quality assurance approach, ensuring robust standards across assessment and awarding activity.
• Drive continuous improvement through effective quality monitoring, audit and compliance arrangements.
• Oversee key processes including malpractice, appeals, complaints, reasonable adjustments and regulatory reporting.
• Provide expert advice and leadership on assessment, quality and compliance matters across the organisation.
• Support the ongoing development and growth of The King's Trust Qualifications offer and its impact on young people.

Join us and help ensure every qualification awarded by The King's Trust is underpinned by quality, integrity and a commitment to creating better futures for young people.

What happens next?  

Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a Head of Assessment & Quality? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of the Head of Assessment & Quality! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

We’re looking for a Training Officer to help us develop and deliver high quality learning and professional development for people working with and for young people across the North West.

This is a great opportunity for someone who enjoys creating and delivering engaging training and supporting others to learn and grow.

Working with our Learning, Workforce Development & Equality Manager, you’ll help shape our learning offer and support a skilled, confident and connected youth sector workforce.

What you’ll be doing

• Design and deliver engaging training and workshops (online and in person)

• Build relationships with learners, partners and organisations

• Support learning events, networks and Communities of Practice

• Use feedback and evaluation to improve what we do

We’re looking for someone who has:

• experience of training, facilitation or learning and development

• confidence delivering engaging sessions to different audiences

• good communication and organisational skills

• an understanding of youth work or the issues affecting young people

• a commitment to equality, inclusion and safeguarding

More information in attached recruitment pack - closing date Monday 21 Sep 2026 @ 12 pm

Interviews will be held in person on Tuesday 29 September 2026.

REPORTING TO: Director of Front-line Services

PURPOSE OF POSITION

The Quality Assurance Manager is a blended leadership role combining strategic quality assurance, performance oversight, service management and practice development.

The role is split broadly between focused on quality assurance, data-led improvement and performance oversight, and two days focused on service management, practice leadership and frontline improvement activity.

The postholder will lead the development and delivery of a strong quality assurance framework across support services, ensuring that practice, performance and service delivery are safe, effective, person-centred and aligned with contractual, regulatory and organisational standards.

Alongside this, the postholder will remain closely connected to frontline delivery through service management responsibilities and practice development leadership, particularly within Housing First and complex-needs services. This makes the role ideal for someone who enjoys combining strategic oversight, data insight, operational leadership and the development of high-quality, trauma-informed support practice.

What makes this role different

A distinctive role for someone who wants strategic influence while staying close to frontline practice. You will help shape quality, use evidence, support staff, strengthen resident outcomes and join an organisation committed to compassion, collaboration, inclusion, growth, learning and resident voice.

• Make a visible impact: use quality assurance, data and learning to drive practical improvements that strengthen services for residents and staff.

• Enjoy variety and influence work across performance oversight, service management and practice development, with scope to shape systems, standards and ways of working.

• Stay close to practice: remain connected to frontline delivery while helping embed trauma-informed, person-centred and psychologically informed approaches.

RESPONSIBILITIES & ACCOUNTABILITIES

Key Responsibilities

• Quality assurance and improvement: Lead the quality assurance function across support services, coordinating audits, quality checks, case file reviews, service reviews and improvement plans. Turn findings into practical actions that strengthen safety, consistency, resident experience, safeguarding, support planning and trauma-informed practice. Work with managers to embed learning, monitor progress and evidence improvement against internal and external standards.

• Performance oversight and reporting: Monitor performance against contractual, regulatory and organisational standards, including service outcomes, compliance requirements, safeguarding expectations and commissioner reporting. Identify risks, gaps, trends and good practice, escalating concerns and supporting corrective action where needed. Produce clear, evidence-based reports and briefings for senior leaders, governance meetings, commissioners and external stakeholders.

• Data, insight and systems: Use performance, safeguarding, complaints, incidents, resident feedback, outcomes and quality data to identify service strengths, pressures and improvement priorities. Maintain and improve reporting systems, including InForm, so information is accurate, consistent and useful. Analyse patterns, support decision-making and make practical recommendations that improve quality, accountability and resident outcomes.

• Information retrieval and STAIRs requests: Act as QA Manager lead for information retrieval relating to STAIRs requests, including triaging scope, gathering internal and contractor records, coordinating redaction and drafting responses within regulatory timeframes.

• Service and support management: Provide hands-on support management across frontline services, including Housing First improvement activity, Hope Street and St Mungo’s contracts, team rota management and the Support Manager on-call rota. Support managers and teams to manage risk, strengthen case accountability and recording, and deliver consistent, high-quality support to residents with complex needs.

• Practice development: Embed person-centred, trauma-informed and psychologically informed practice across support services. Develop practical tools, guidance, quality forums, workshops and reflective learning that help staff apply policy, improve support planning, strengthen safeguarding and promote consistent resident-centred practice.

• Resident voice and accountability: Strengthen resident engagement, feedback and involvement so resident experience informs service design, quality assurance, learning and improvement.

• People management and collaboration: Line manage agreed roles, including the Impact Specialist and Resident Engagement Specialist, supporting clear objectives, accountability, development and collaborative working across services.

• General duties: Attend key directorate, management, planning, quality and performance meetings; work flexibly across organisational priorities; and undertake other reasonable duties within the scope of the role.

PERSON SPECIFICATION

Assessment will be through application, interview and, where relevant, a practical assessment

Quality assurance: Experience delivering quality frameworks, audits, case file reviews, standards and improvement plans that strengthen safe, consistent, person-centred and trauma-informed practice. Able to lead improvement activity, influence managers and turn findings into sustained service change.

Performance and reporting: Able to monitor contractual, regulatory and organisational standards; identify risks, gaps, trends and good practice; and produce clear reports for leaders, governance forums and commissioners.

Data, insight and systems: Strong analytical skills and confidence using performance, safeguarding, complaints, incidents, outcomes and resident feedback data to identify patterns, support decisions and improve services. Experience using resident feedback, consultation or involvement activity to inform quality assurance, service design and improvement, including through InForm or similar systems.

Information governance: Understands confidentiality, record handling and information governance. Able to triage STAIRs requests, gather internal/contractor records, support redaction and draft timely responses.

Support management and practice: Experience supporting people experiencing homelessness or rough sleeping with complex needs. Able to support managers, manage risk, strengthen recording and embed person-centred, trauma-informed, psychologically informed and anti-discriminatory practice.

Safeguarding and risk: Sound knowledge of adult safeguarding, risk assessment, MARAC processes and safe information sharing with vulnerable adults.

Communication and values: Strong written, verbal and facilitation skills; collaborative, organised, accurate and resilient, with commitment to compassion, collaboration, inclusion and growth.

Appointment is subject to DBS check and right to work in the UK

Join a vibrant and brave grassroots organisation led by Gypsy and Traveller people in West Yorkshire. 

Leeds Gypsy and Traveller Exchange (Leeds GATE) is an established and award-winning civil societyorganisationwith a national profile.

We arerecognisedas being innovative, brave and creative.Our overall aim is to improve the quality of life for Gypsies andTravellersthrough addressing inequalities in homes, health, education, and employment, financial and social inclusion. 

We run a number ofa communityfacing and strategic projects to achieve our aims including advocacy, community development and youth work.Those who access our services and activities are members of Leeds GATE.

Job Purpose: 

Working in Wakefield and Calderdale you will build trusted relationships with Leeds GATE members, residents and families living on the Heath Common local authority site (Wakefield), yards, houses and roadside across the Wakefield district and Calderdale Borough.

Through your relationships you will gain understanding of people’s strengths, interests and hobbies, whilst also building up knowledge of the needs of support, barriers and issues faced by Gypsies and Travellers. 

As a community development worker you will help to develop and create opportunities to engage the community, such as activities and group work, thinking how these can help people to share their ideas, develop their skills, build confidence and empower them, as well as improving  health and wellbeing outcomes to enable better lives. 

An element of hybrid working is supported within this role but it is expected that the majority of work (80%) will be based on sites, outreach and community based events. 

Practice Consultant

We are seeking an experienced fostering professional to help improve fostering practice, support foster carers and influence positive change across Wales and the wider UK.

Position: Practice Consultant, Wales
Salary: £43,483 to £48,659 per annum
Location: Wales, home-based/hybrid with optional Cardiff office working and some UK travel
Hours: Full-time, 35 hours per week
Contract: Permanent
Closing date: 23 September 2026
Interview date: 9 October 2026, Cardiff

About the role

As Practice Consultant, you will use your fostering expertise to improve practice and provide high-quality advice, advocacy, mediation, training and consultancy to foster carers, fostering services, social workers and other professionals.

Working as part of a UK-wide practice team, you will help ensure that fostering practice is trauma-informed, child-centred and solution-focused.

Key responsibilities include:

• Providing specialist advice, advocacy and mediation
• Delivering training, webinars, forums and practice consultancy
• Supporting improvements in fostering policy and practice
• Developing and sharing evidence-based best practice
• Building strong relationships with foster carers, fostering services and other stakeholders
• Contributing to publications, guidance and learning resources
• Representing the organisation at regional and national events
• Using feedback and data to evaluate impact and support continuous improvement

About you

You will bring significant knowledge and experience of fostering, with a strong understanding of the legislation and regulatory framework governing foster care.

You will be a foster carer, or hold a relevant degree-level or social work qualification with fostering practitioner experience. You will have experience of providing consultancy and advice within fostering or related services, alongside experience of advocacy, mediation and delivering training.

You will also have excellent communication and relationship-building skills, with the ability to work confidently with a wide range of stakeholders.

The ability to speak Welsh is desirable but is not essential.

About the organisation

You will be joining a leading UK fostering charity and membership organisation dedicated to supporting the relationships at the heart of the fostering community.

The organisation offers flexible and hybrid working, 38 days' leave including bank holidays, enhanced family-friendly leave, enhanced sick pay, pension and life assurance, and access to an Employee Assistance Helpline.

Applications are particularly welcomed from people from under-represented and minoritised backgrounds and those with lived experience of care.

Other roles you may have experience of could include: Fostering Social Worker, Fostering Practice Consultant, Fostering Advisor, Practice Development Consultant, Social Work Consultant, Fostering Training Consultant, Fostering Development Officer, Practice Development Manager, Fostering Support Manager, Fostering Services Manager.

Ymgynghorydd Ymarfer

Rydym yn chwilio am weithiwr proffesiynol profiadol ym maes maethu i helpu i wella ymarfer maethu, cefnogi gofalwyr maeth a dylanwadu ar newid cadarnhaol ledled Cymru a'r DU ehangach.

Swydd: Ymgynghorydd Ymarfer, Cymru
Cyflog: £43,483 i £48,659 y flwyddyn
Lleoliad: Cymru, gweithio gartref/hybrid gyda'r opsiwn o weithio o swyddfa Caerdydd a rhywfaint o deithio ledled y DU
Oriau: Llawn amser, 35 awr yr wythnos
Contract: Parhaol
Dyddiad cau: 23 Medi 2026
Dyddiad cyfweliad: 9 Hydref 2026, Caerdydd

Am y rôl

Fel Ymgynghorydd Ymarfer, byddwch yn defnyddio eich arbenigedd ym maes maethu i wella ymarfer a darparu cyngor, eiriolaeth, cyfryngu, hyfforddiant ac ymgynghoriaeth o ansawdd uchel i ofalwyr maeth, gwasanaethau maethu, gweithwyr cymdeithasol a gweithwyr proffesiynol eraill.

Gan weithio fel rhan o dîm ymarfer ledled y DU, byddwch yn helpu i sicrhau bod ymarfer maethu yn ystyriol o drawma, yn canolbwyntio ar y plentyn ac yn canolbwyntio ar ddatrysiadau. Mae'r egwyddorion hyn hefyd wedi'u nodi yn y proffil rôl Cymraeg a ddarparwyd.

Bydd y prif gyfrifoldebau'n cynnwys:

• Darparu cyngor arbenigol, eiriolaeth a chyfryngu
• Cyflwyno hyfforddiant, gweminarau, fforymau ac ymgynghoriaeth ymarfer
• Cefnogi gwelliannau mewn polisi ac ymarfer maethu
• Datblygu a rhannu arfer gorau sy'n seiliedig ar dystiolaeth
• Meithrin perthnasoedd cryf gyda gofalwyr maeth, gwasanaethau maethu a rhanddeiliaid eraill
• Cyfrannu at gyhoeddiadau, canllawiau ac adnoddau dysgu
• Cynrychioli'r sefydliad mewn digwyddiadau rhanbarthol a chenedlaethol
• Defnyddio adborth a data i werthuso effaith a chefnogi gwelliant parhaus

Amdanoch chi

Bydd gennych wybodaeth a phrofiad sylweddol o faethu, ynghyd â dealltwriaeth gref o'r fframwaith deddfwriaethol a rheoliadol sy'n llywodraethu gofal maeth.

Byddwch yn ofalwr maeth, neu bydd gennych gymhwyster perthnasol ar lefel gradd neu gymhwyster gwaith cymdeithasol gyda phrofiad fel ymarferydd maethu. Bydd gennych brofiad o ddarparu ymgynghoriaeth a chyngor o fewn gwasanaethau maethu neu wasanaethau cysylltiedig, ynghyd â phrofiad o eiriolaeth, cyfryngu a darparu hyfforddiant.

Bydd gennych hefyd sgiliau cyfathrebu a meithrin perthnasoedd rhagorol, gyda'r gallu i weithio'n hyderus gydag ystod eang o randdeiliaid.

Mae'r gallu i siarad Cymraeg yn ddymunol ond nid yw'n hanfodol ar gyfer y rôl.

Am y sefydliad

Byddwch yn ymuno ag elusen faethu a sefydliad aelodaeth blaenllaw yn y DU sy'n ymroddedig i gefnogi'r perthnasoedd sydd wrth wraidd y gymuned faethu.

Mae'r sefydliad yn cynnig gweithio hyblyg a hybrid, 38 diwrnod o wyliau gan gynnwys gwyliau banc, polisïau gwyliau gwell sy'n ystyriol o deuluoedd, tâl salwch gwell, pensiwn ac yswiriant bywyd, a mynediad at Linell Gymorth i Weithwyr.

Croesewir ceisiadau'n arbennig gan bobl o gefndiroedd sydd heb gynrychiolaeth ddigonol a chefndiroedd lleiafrifol, a chan bobl sydd â phrofiad personol o ofal.

Gallai rolau eraill y gallai fod gennych brofiad ohonynt gynnwys: Gweithiwr Cymdeithasol Maethu, Ymgynghorydd Ymarfer Maethu, Cynghorydd Maethu, Ymgynghorydd Datblygu Ymarfer, Ymgynghorydd Gwaith Cymdeithasol, Ymgynghorydd Hyfforddiant Maethu, Swyddog Datblygu Maethu, Rheolwr Datblygu Ymarfer, Rheolwr Cymorth Maethu, Rheolwr Gwasanaethau Maethu.

About the team

The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by two Directors of Philanthropy and Partnerships. 

The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.   

Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.

You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve. 

About this role

The Development Director (New Business) provides strategic leadership for Impetus’ new business development, prospect pipeline and high-value funding opportunities. The postholder will have responsibility for identifying, cultivating and converting new corporate, trust and foundation, and high-net-worth donor relationships, as well as continued relationship management for key, established relationships.

In 25/26, the Philanthropy and Partnerships team generated £11m in philanthropic income, alongside £2.8m in probono contributions. The Development Director will play a key role in delivering Impetus' growth ambitions, helping to increase philanthropic income to £14m by 2029. 

Working closely with the Director of Philanthropy and Partnerships, the role will translate the fundraising strategy into clear new business priorities, pipeline plans and prospect engagement approaches, ensuring a strong flow of qualified opportunities and sustainable growth in high-value income.

Working closely with colleagues across Philanthropy and Partnerships, the postholder will personally lead and support significant six and seven-figure prospects and strategic funding opportunities, while overseeing the stewardship and retention of current partners. 

Working collaboratively across the Philanthropy and Partnerships team and with colleagues across the organisation, the Development Director will ensure a joined-up approach to donor acquisition, pipeline development, prospect conversion and stewardship, maximising income, partnership value and long-term impact within the agreed fundraising strategy.

Key responsibilities

New Business, Pipeline & Conversion

• Personally lead on six and seven-figure level priority prospects and strategic funding opportunities, managing the full fundraising cycle from qualification to close.
• Work with trustees, senior volunteers, and networks to unlock introductions and new opportunities, providing clear support and follow-up to maximise success.
• Evolve Impetus’ new business strategy, driving the identification, cultivation, and conversion of new high-value donor and partner relationships.
• Translate Impetus’ impact, evidence base, and venture philanthropy model into compelling propositions for new audiences and sectors.

Strategic Relationship Management & Growth 

• Own and oversee select donor relationships at six and seven-figure levels within the philanthropy portfolio, ensuring high levels of retention, satisfaction, trust, income growth and long-term value.
• Ensure your donors receive timely, consistent, high-quality and relevant engagement and communications throughout their relationship with Impetus.
• Work closely with the wider team to ensure a smooth transition between new business, and long-term stewardship.
• Ensure account plans for priority donors and partners include clear renewal and growth pathways; engagement and risk-management plans.
• Act as senior relationship owner where required, modelling strong stewardship and coaching the Head of Development and other colleagues to navigate complex or sensitive relationships.

Research, Insight & Pipeline Development

• Provide strategic leadership for the Research & Insights function, ensuring prospect research, donor intelligence and market insight inform fundraising strategy, pipeline development and organisational planning.
• Lead the strategic development of fundraising pipelines, ensuring focus on opportunities with the greatest potential for long-term income growth, impact and strategic fit.
• Ensure donor intelligence and prospect research are used effectively to identify, qualify and prioritise new funding opportunities.
• Maintain oversight of gift acceptance, due diligence and fundraising compliance in relation to fundraising opportunities, ensuring adherence to relevant regulatory requirements and organisational policies.
• Identify and escalate strategic, reputational or compliance risks associated with donors and partners.

Leadership and Team Performance

• Line manage and develop the Head of Development, providing strategic direction, coaching and performance oversight.
• Establish the Head of Development as the operational lead on new business, ensuring capability, succession and high performance across the wider team.
• Set clear objectives and success measures for new business growth, aligned to Impetus’ wider income strategy.
• Build and sustain an inclusive, evidence-led and high-performing team culture that balances pace and ambition with quality, learning and collaboration.
• Build fundraising capability across your team through leadership, coaching and consistent, fair, and high-quality performance management, including objective-setting, feedback and development planning.

Pro Bono, Events, Volunteering & Partnership Value

• Ensure engagement opportunities, including volunteering, pro bono and events, strengthen strategic partnerships and support long-term income growth through strong collaboration with colleagues.

Operational Excellence, Governance & Risk

• Ensure new business activity complies with due diligence, gift acceptance and risk management requirements.
• Oversee accurate pipeline reporting, forecasting, and performance tracking, using Salesforce and other systems to ensure insights inform decision making.
• Work with Finance and Operations to ensure income is contracted, invoiced, and reported accurately and on time in line with financial controls.
• Identify and escalate strategic or reputational risks associated with prospective partnerships.

Cross-Organisational Leadership & Representation

• Act as a senior ambassador for Impetus, representing the organisation credibly with new donors, partners, and external stakeholders.
• Contribute to organisational strategy, income planning, and senior leadership discussions.
• Lead philanthropic work on Impetus funds including identifying funding opportunities and risks; shaping prospect pipelines; contributing to cases for support and donor presentations; and develop fund stewardship.
• Champion collaboration across the Philanthropy team, ensuring opportunities are shared, relationships are leveraged and expertise is used to maximise income and impact.
• Back Impetus’ values, evidence-led approach, and commitment to equity, diversity, and inclusion across the Philanthropy team.

Strategic leadership

• Work in partnership with the Director of Philanthropy and Partnerships to contribute to the fundraising strategy.
• Translate strategic priorities into clear operational plans, objectives and delivery, ensuring new business delivers against organisational priorities, income targets and long-term growth ambitions.
• Provide strategic oversight of annual forecasting, budgeting, pipeline performance and resource planning, ensuring risks and opportunities are identified and addressed proactively.
• Maximise the contribution of trustees, committees, senior volunteers and wider networks to support strategic relationship building and new business development.
• Act as a trusted senior adviser to the Directors of Philanthropy and Partnerships, providing insight, challenge and solutions to strengthen organisational fundraising performance and capability.
• Deputise for the Director of Philanthropy and Partnerships where appropriate, within agreed delegations and priorities.
• Build a positive, collaborative and high-performing culture across the Philanthropy team, modelling Impetus' values and supporting continuous improvement.

Person specification

Essential:

Fundraising & new business leadership

• Significant experience in major donor and/or corporate fundraising at six and seven-figure gift level, with a strong track record of securing new income and managing complex partnerships.
• Ability to lead and personally deliver the full fundraising cycle, from prospecting and cultivation through to solicitation, negotiation, and close.
• Proven experience of building, managing, and converting a new business pipeline, balancing ambition with delivery.
• Strong ability to leverage internal and external networks, including trustees, senior volunteers, and professional contacts.

Senior stakeholder engagement

• Experience of operating at a senior level and leading high value or complex stakeholder relationships (trustees, board members, senior external partners).
• Ability to influence and build credibility with senior audiences through clear, confident and evidence led communication.
• Excellent negotiation skills, with the ability to secure mutually beneficial outcomes while protecting organisational values and reputation.

Leadership & people management

• Proven experience leading and developing high-performing teams, including developing senior colleagues and building leadership capability.
• A strong track record as a collaborative senior team member, contributing beyond own area of responsibility and supporting wider organisational success
• Ability to build a high-trust, high-challenge culture that supports excellence, inclusion, and learning.
• Strong performance management capability and ability to handle complex people issues, giving strategic feedback, and addressing underperformance constructively.
• Ability to deputise for the Director of Philanthropy and Partnerships when appropriate.

Strategic & intellectual capability

• Strong strategic thinker with the ability to translate agreed strategy and insight into clear plans and execute them effectively.
• Ability to grasp, interpret apply and communicate complex information and ideas, including Impetus’ venture philanthropy and impact-led funding models.
• Evidence of an innovative and creative approach, with the ability to adapt in changing contexts.

Financial, operational & delivery capability

• Solid financial management, with experience contributing to budget-setting, managing agreed budgets, supporting forecasting and identifying efficiencies.
• Strong organisational skills and attention to delivery, with the ability to manage multiple priorities to a high standard
• Able to use insight and data (including CRM systems such as Salesforce) to inform decisions and strengthen performance.
• Sound judgement in identifying, managing, and escalating risk, particularly in relation to donor relationships and reputation.

Communication, values & ways of working

• Excellent written and verbal communication skills, able to communicate clearly, persuasively, and with impact.
• Excellent relationship-building skills, with the ability to establish, maintain, and leverage relationships with key internal and external stakeholders.
• A strong commitment to Impetus’ mission and to improving outcomes for young people.
• A clear commitment to equality, diversity, and inclusion, demonstrated through inclusive leadership and professional practice.

Desirable 

• Experience working within venture philanthropy, impact investing, or systems-change funding models.
• Familiarity with private equity, professional services.
• Experience contributing to income growth, donor strategy or portfolio development within an agreed organisational fundraising strategy.
• Knowledge of the UK charity or social impact sector, particularly education, employment, or youth-focused work.
• Experience using CRM systems (e.g. Salesforce) to manage pipelines, performance, and forecasting.

About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:

• Lost learning through absence, suspensions, exclusions from school
• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
• The large numbers of young people out of education, training and employment

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.

We are resolutely focused on outcomes and impact, driven by quality evidence.

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.

Impetus is a registered charity and our charity number is 1152262.

Our Values

In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.

We are brave and curious

We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.

We bring high trust, high challenge

We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.

We are evidence led and results driven for young people

We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.

We thrive through diversity

We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.

We always seek collaboration

We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

Our employee benefits

Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.

How to apply

Please click on the "Apply for this job" button.

You will need to:

• Complete the online form (including the equal opportunities monitoring form).
• Upload a comprehensive CV and supporting statement.

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is Sunday 20th September 2026, 11:59pm.

Interviews:

1st Interviews will take place on w/c 5th October 2026.

2nd Interviews will take place on w/c 12th October 2026.

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Are you excited by the potential of digital technology and data to make a real difference in people's lives? 

Community Action Redbridge is looking for a creative, forward-thinking Digital Innovation and Development Manager to lead the next stage of our digital journey and help shape how technology supports communities across one of London's most diverse boroughs.

Redbridge is home to vibrant communities and a dynamic voluntary, community and social enterprise (VCSE) sector. We want to harness the power of digital technology and data to strengthen communities, support local VCSE organisations and help create a fairer Redbridge.

Working across the organisation, you'll lead the implementation of our ambitious Digital Innovation and Development Strategy. You'll help create more consistent and effective systems that reduce duplication, improve collaboration and enable our team to focus on what matters most: supporting our communities and member organisations. You'll champion a data-driven culture, helping us turn information into insight, better understand our impact, and make informed decisions that respond to emerging needs.

You'll play a key role in building digital confidence across the organisation, empowering staff to embrace new technologies, develop their skills and use digital tools effectively in their everyday work. Beyond Community Action Redbridge, you'll work directly with local charities and community groups to strengthen their digital capacity, improve access to data and insight, and foster stronger connections across Redbridge's VCSE sector. 

If you're excited by the power of digital technology to connect people, improve services and create lasting social impact, we'd love to hear from you. 

About Community Action Redbridge 

Community Action Redbridge is a local infrastructure organisation dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive.

Our work supports the development of strong and resilient communities where people lead happy, healthy, and fulfilling lives. At the heart of our work is a commitment to social justice and to tackling the root causes of inequality. We’re passionate about shifting power, amplifying community voices and working collaboratively to create social change. We do this by: 

• Strengthening and championing the voluntary, community and social enterprise (VCSE) sector with tools and support to grow and thrive. 

• Supporting local people to drive change in their own communities, through social action, volunteering and active participation. 

• Bringing people and organisations from the VCSE sector, public services, and local businesses together to collaborate on shared ambitions for Redbridge. 

What it’s like to work at Community Action Redbridge 

We’re committed to creating a truly inclusive workplace culture that embraces and celebrates difference. Building a team that reflects the diversity of our communities and brings together a range of experiences, backgrounds and perspectives is essential to the work we do. 

We want Community Action Redbridge to be a safe space for everyone to bring their whole selves to work, where all our employees have the opportunity to thrive and feel recognised and valued for the work they do. 

We offer some great benefits including 28 days’ annual leave (including the festive closure period) plus public holidays, a free and confidential employee helpline, face-to-face and telephone counselling, and a travel loan and cycle to work scheme.

How to apply 

Please submit your CV and a covering letter answering the following 4 questions (no more than 500 words each):

• Describe a digital transformation, systems improvement or innovation project that you have led. What was the challenge, what approach did you take, and what impact did it have on the organisation, team or service users? 

• Tell us about a time when your work improved data collection, analysis or insight within an organisation. How did your work help others make better decisions or improve outcomes? 

• Describe a time when you helped individuals or teams adopt new systems, processes or ways of working. What challenges did you encounter and how did you overcome them? 

• Why do you want to join Community Action Redbridge, and how do your values, skills and experience equip you to help us use digital technology to strengthen communities and create positive social change? 

Please apply directly through the CharityJob website by midnight on Monday 28th September 2026. 

First-stage interviews will take place online on Tuesday 6th October 2026. 

Candidates successfully shortlisted from the first stage will be invited to attend a second-stage interview in person, which is expected to take place on Tuesday 13th October 2026. 

If you would like an informal conversation about the role before applying, please email us directly to arrange a suitable time.