Quality And Practice Development Lead Jobs in Central London, Greater London

Knowledge & Information Manager

Salary: £38,000 - £42,000 (35 hours FTE) depending on experience

Hours: Full Time (35 hrs per week)

Place of work: Flexible/Hybrid/Remote with a requirement to attend our offices in Hatfield, Herts, for 4 x All staff days annually.

Join Our Team!

We have an exciting opportunity for an experienced Knowledge and Information Manager to lead our recently expanded Knowledge and Information team. In this role you will have responsibility for leading the development of our highly regarded information and resources, to support, and empower everyone affected by Crohn’s or Colitis.  This includes our evidence-based online and printed publications, web content, research summaries and other information, ensuring it is relevant, and accessible to all.

You will be driving new initiatives and developing tactical plans for the team which meet our strategic objectives.

You will be a member of the charity’s Management Development Forum, providing leadership across the organisation and liaising with the Senior Leadership Team and contributing to the leadership, planning and delivery of cross-team projects.

Benefits of Working for Crohn’s & Colitis UK

If you’re successful, you will be joining a dynamic organisation with an amazing culture. We offer competitive that include:

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

About You

You will be skilled in the translation of complex medical and health information into engaging and accessible patient information, and have experience of working with patients and healthcare professionals to develop information resources in line with recognised standards.

You’ll be:-

• Managing the development of Crohn’s & Colitis UK’s repository of evidence about Crohn’s and Colitis.
• Experienced in appraising research and translating this for patients and the public
• Proficient in measuring the effectiveness of a promotion and dissemination and use of information
• Working with both our external and internal stakeholders.
• A skilled multi tasker, able to prioritise and meet deadlines.
• And you’ll have a calm, consistent and flexible approach to work with a commitment to equality, diversity and inclusion.

About Us

We're the UK's leading charity for Crohn's and Colitis.

Right now, an estimated 500,000 people in the UK are living with a lifelong disease that can profoundly affect their quality of life.  And, because of the stigma surrounding these conditions, thousands of people are suffering in silence.  But we are here to support and champion their cause.  We are growing our amazing team to deliver new and ambitious plans, you couldn’t be joining us at a more exciting time!

If you like the sound of our role then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion.

How to Apply

Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, please refer to the Recruitment Pack.

If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact jthe email stated within our Recruitment Pack

More details on this role and our Recruitment Pack containing the job description and person specification can be found on our website/

Closing Date: Wednesday 5th June 9.00am

Please note, applications will be assessed as and when they are received, and interviews arranged, so we may close the position before the closing date if a suitable candidate is found.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

We will not be accepting any contact from Recruitment Agencies or Media Sales

Are you passionate about driving ethical governance and risk management within a values-driven environment? A fantastic opportunity has arisen to join us at LHC Procurement Group as the Group Governance & Risk Manager and lead the charge in ensuring our organisation operates at the highest standards of integrity and compliance.

What you will be doing:

• Lead the review and application of the Group’s governance requirements under the direction of the Board and Group Managing Director.
• Serve as a focal point for LHC governance, supporting the Board in discharging its duties compliantly and professionally.
• Conduct regular assessments of the effectiveness of governance committees and risk management strategies.
• Oversee the risk and quality management functions, ensuring proactive mitigation of business risks.
• Develop and manage assurance frameworks, audit arrangements, and Board induction processes.
• Coordinate submissions to regulatory bodies and ensure compliance with relevant laws and standards.

What you need:

• Experience in facilitating good governance within a regulated environment, preferably within housing, charity, or not-for-profit sectors.
• Understanding of governance models, legal requirements, and best practices in corporate governance.
• Strong organisational, interpersonal, and communication skills.
• Ability to work with confidential information and deliver under pressure.
• Degree in a relevant subject or equivalent experience; Governance qualification is desirable.
• Proficiency in IT systems, including PowerPoint, Word, and Excel.

What You'll Get:

• Basic salary on POC starting at £52,032 (inc LW). 
• Local Government Pension Scheme (Defined Benefit). 
• 34 days holiday plus bank holidays. 
• 36-hour week. 
• Personal training and development plan. 
• Cycle to work scheme. 
• Employee Discounts. 

If you're ready to make a difference and drive excellence in governance and risk management, we want to hear from you. Apply now and join us in our mission to deliver better buildings and homes that enhance local communities.

Please note that we reserve the right to close this job posting before the application deadline if a suitable candidate is identified. Therefore, don’t miss out on this chance. Apply today! 

Job Title – Administrative Assistant (Training and Events)

Contract - Permanent

Hours – 35 hours

Salary - £24,890.32

Location – Based in London, hybrid of office and home working

About the role

Do you get satisfaction from knowing that the work you do makes a difference in the lives of others? Do you enjoy coordinating and administrative processes? Does close attention to detail matter to you? This role plays a key part in the effective coordination and smoothly running of our training and events programme covering a wide range of in person and online courses.

We are a small but busy, dedicated and friendly team. We pride ourselves on working as collaboratively as possible, while also recognising our individual areas of expertise and responsibility.

To find out more and apply for this role, please refer to the job vacancy documents, then click the 'apply now' button below to complete the application. Note that we do not accept CVs.

About CoramBAAF

We part of the Coram Group and are the UK's leading membership organisation for professionals dedicated to improving outcomes for children and young people in care.  We are also a training provider, publisher, advice line and at the frontline of policy and practice reform.

The CoramBAAF vision is that every child and family has the care and support they need to thrive. Our mission is to support and empower professionals to do the best for children and families who come into contact with adoption, fostering and kinship care. Our values are support, curiosity, ambition and integrity.

Our corporate members in England, Wales, Scotland and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.

Our 650+ individual and associate members - comprising lawyers, health professionals, educational institutions, therapeutic and family support services, and more - reflect the nature of our work across adoption, fostering and kinship care. Our members make up the largest network of organisations in this sector

About the Coram Group

CoramBAAF is part of the Coram Group. Our mission is to develop, deliver and promote best practice in the support of children and young people. Our vision is that every child and family has the care and support they need to thrive. We champion what matters most for children, creating better chances, and a brighter, happier future.

Closing date: 4pm Thursday 13 June 2024

(Please plan to be available for the interview date)

Interview date: Wednesday 19 June 2024 at our office in Bloomsbury, London

(This will include skills tests as well as an interview, please allow about 2 hours)

CoramBAAF is an equal opportunities employer and welcomes applications from all sections of the community. We actively encourage applicants from Asian, African, Caribbean and other minority ethnic backgrounds to join our teams. Whilst we have a diverse team we recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and families we help.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Head of Public Fundraising (Interim)

Be there when it matters

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

Are you a seasoned and inspirational public fundraising leader with a proven track record of leading significant income growth through Public Fundraising/Individual Giving programmes across multiple channels. Are you looking for your next career move and interested in making a real difference in an ambitious, evolving organisation?

If so, Sue Ryder has a fantastic opportunity to be our new Head of Public Fundraising leading the Public Fundraising team to grow sustainable income and maximise return on investment to support the delivery of our new Sue Ryder vision and strategy.

Reporting to the Deputy Director of Fundraising you will lead the existing Individual Giving, Lottery activity and help to evolve our integrated activity and digital fundraising expertise working closely with our MarComms teams.

Key Skills

· Proven strategic leadership skills that develop, empower and motivate teams to achieve objectives and deliver quality outputs.

· Specific experience of setting up and/or leading successful digital fundraising programmes.

· Strong communication and negotiation skills with the ability to influence at all levels and across complex programmes.

· Significant experience of leading/influencing the development of Supporter Journeys including knowledge of how data can best be used to support activities and drive supporter value.

· Excellent relationship management skills and understanding the motivations of donors, supporters and volunteers.

· Experience of playing a leading role in the development of creative propositions that maximise return on investment whilst supporting the aims of the charity brand

Key Responsibilities:

· Lead and accelerate the growth of sustainable income from Public Fundraising within agreed expenditure budgets and maximise return on investment. Currently encompassing Individual Giving, Lottery and Events.

· Lead and motivate the Public Fundraising team, ensuring that objectives are embedded and team members have the tools and support needed to succeed.

· Lead the collaboration with marketing and communication teams to integrate fundraising with brand, marketing and digital activity and optimise impact.

· Establish digital fundraising resource, skills and activity within the programme, collaborating closely with the central digital team and leading relationships with external agencies

· Work with the Supporter Experience, Data and Insight team to maximise the effectiveness of supporter journeys across fundraising.

· Play an active part on the Fundraising Senior Leadership Team including developing fundraising strategy and plans.

Competitive Benefits Package

· 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme

· EAP support scheme

· Staff discount with thousands of retailers

· Enhanced maternity, paternity and adoption pay

· and lots more. Please visit our careers website for the full list.

Closing date: 27th May

Interview date: TBC

We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage

If you want more than just a job, we want you.

Join the team and be there when it matters.

We are a leading mental health charity on a mission to support Londoners with mental health challenges find and remain in good employment as part of their mental health recovery journey.  We have been changing lives for almost 30 years and are now looking to recruit a Senior Business Development Manager to lead and support bid-writing and other initiatives to drive the development of our employment support services through effective tendering for new contracts and grants.  Your successful bidding will directly feed into our ambitious growth targets and enable us to extend our reach to more individuals struggling with mental health challenges.

Sitting within our parent company’s Business Development Team, you will receive support for Twining tenders that you are actively working on and will also provide support to Hestia’s tenders, depending on demand.

In return we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards.  We also practice what we preach in terms of creating a positive working environment to support our own employee’s wellbeing.

This is an exciting time to join a growing organisation with an excellent track record in delivery and winning tenders.

Reports to: Head of Health – Business Development, Hestia with dotted line to Twining CEO

Location: Aldgate (with flexibility for 3-4 days of remote work per week)

Contract Type: Permanent

Hours: 39 hours per week

Salary: £46,380 per year

PERSON SPECIFICATION

This role would suit someone with a proven track record in collaborative new business development from concept and research to delivery; ideally in an environment working with local authorities, NHS, DWP, health bodies, and/or grant institutions.  We are also looking for an exceptional communicator with strong verbal and written influencing skills across various levels of seniority.  Our ideal candidate will have a strong commercial acumen, including sales and negotiation expertise, and a good understanding of the financial principles applicable in the charity sector.  The successful candidate will be expected to uphold and embody the values of Twining in all aspects of their work.

KEY RESPONSIBILITIES

· Lead and support the creation of high-quality bids and funding applications, including finalising technical questions and method statements.

· Manage the administrative components of the tendering process.

· Conduct research to identify income opportunities related to the employment and mental health offer.

· Build and maintain networks with local health, social care and employment agencies.

· Stay informed about procurement practices and commissioning trends in London and nationally.

· Contribute to the shaping of Twining’s development strategy by identifying growth opportunities.

· Participate in events to position Twining as a thought leader in relevant sectors.

· Assist with the mobilisation of successful tenders, ensuring a smooth transition from award to contract initiation.

· Evaluate bids to improve future submissions and seek feedback on both successful and unsuccessful proposals.

· Keep updated on sector developments in employability.

· Attend meetings with Commissioners to foster relationships.

· Aid in the re-development of existing services to secure additional funding and/or efficiencies.

· Engage in tender presentations and clarification interviews as needed.

· Form partnerships and consortia to explore alternative service delivery methods.

· Support the retention of services by contributing to operational improvement initiatives.

· Coordinate with operations staff to optimise staffing structures and service delivery models for the best service user outcomes.

· Identify personal training and development needs and arrange visits to key services.

· Act as an ambassador for Twining, representing the organisation's interests with stakeholders.

The deadline for applications is: On-going.

We will interview suitable candidates as soon as applications are received.  The first interview will be a short telephone call.  If successful, you will then be invited to a panel interview, with offers made after this.

WHO WE ARE

We are a leading mental health charity on a mission to support Londoners with mental health challenges find and remain in good employment as part of their mental health recovery journey.  We have been changing lives for almost 30 years and we have just secured a large contract, submitted in partnership with Shaw Trust and Smart London, to provide Employment Advisors to support NHS Talking Therapy teams across West London.  This is therefore an incredibly exciting time to join a thriving organisation at the beginning of an innovative mental health support service.

THE OPPORTUNITY

We are now inviting suitable candidates to apply for the role of Service Lead.  This position will manage a team of around 20 Employment Advisors (EAs) and Senior Employment Advisors (SEAs).  The role will be guided and supported by a Head of Services, as well as Twining’s established and experienced Senior Leadership Team and Trustees.

THE OFFER

In return we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards.  We also practice what we preach in terms of creating a positive working environment to support our own employee’s wellbeing.

Working format – based at NHS Talking Therapy sites, as well as some possibility of working from home

THE ROLE – SERVICE LEAD

You will be responsible for the ongoing day to day leadership and management of the Employment Advisors (EAs) and Senior Employment Advisors (SEAs) in Talking Therapies service across Ealing, Harrow and Hounslow.

You will liaise with managers, clinicians and GPs across the NHS primary care pathways to ensure that services are coordinated and pathways into, and out of, the service are managed effectively and efficiently.

You will ensure the service operates in line with national guidance related to Employment Advisors in Talking Therapies and gives consideration to wider disability employment and retention support models, whilst striving to achieve and maintain national best practice in this field.

You will ensure the team develops in a manner that facilitates clients being referred to the service quickly, so they do not remain unsupported whilst on sick leave, and then support them to return to work swiftly (where appropriate), or to follow the destination that is best suited to their circumstances, enabling individuals to achieve positive service experience outcomes.

You will work in partnership with key stakeholders and contract managers.

This role will require someone experienced in leading the delivery of a mental health support programme, whilst managing and meeting commissioner performance expectations.

SERVICE LEAD RESPONSIBILITIES AND DUTIES

1. To develop and manage the Employment Advisors in Talking Therapies Service, providing high quality, timely assessment and support interventions, including signposting for specialist external advice such as ACAS, welfare benefits advice, union or specialist employment law advice.

2. To have specialist knowledge and understanding of employment support and retention to be able to promote an early intervention model, which predominately focusing on supporting people into their preferred job choice, supporting them to remain in work, or enabling them to gain early access to advice and support to reduce the risk of not starting or losing their employment.

3. To manage the performance activity, data quality and service delivery of the team and ensure they provide an integrated and effective service.

4. To ensure the staff have an understanding of the process and philosophy of the positive benefits that work can have on an individual’s health, as well as understanding the benefit of early intervention and support for those at risk of losing their employment due to poor mental health, disabilities, health conditions or issues at work.

5. To oversee the development of new initiatives within the Employment Advisors in Talking Therapies Service in line with national best practice and planning capacity for the team to meet the anticipated increases in demand for the service as a result of changes in the economy or incidence of poor mental health.

6. Ensure the service works within national and locally agreed frameworks and develop key performance indicators if none exist.

7. To ensure that the team has appropriate arrangements in place to guarantee that efficient, effective, equitable and economical services are provided to all clients.

8. To respond to complaints and suggestions from clients and carers in accordance with policies and procedures, and to participate as appropriate in the investigation of complaints, grievances, significant events and disciplinary manners in accordance with polices and present the outcome of the investigations to the relevant personnel.

9. To lead the team in the development of knowledge, ideas and work practice.

10. To monitor the workload and performance of team members using electronic systems to monitor performance.

11. Provide reports to senior managers and stakeholders regarding activity and exception reports for information.

12. To provide regular line management supervision to members of the team.

13. Ensure all team staff receive annual Appraisals and have personal development plans in place.

14. To participate in own Appraisal to ensure development and planning.

15. To agree and monitor explicit performance targets with staff relevant to service delivery.

16. To monitor staff sickness and absence and offer appropriate counselling or appropriate actions.

17. To recruit new staff to vacancies that may arise within the service.

18. To promote and foster good relations with other teams and agencies and stakeholders, ensuring that any issues are addressed at the earliest stage.

19. To ensure that full and appropriate use is made of information systems and that all relevant activity and intervention is recorded appropriately to enable access to information regarding individual clients and also aggregated data.

20. To attend regular management and planning meetings, workshops and conferences relating to health issues and employment, as appropriate.

21. To remain well informed about the national agenda for Employment and Retention, health and social care, and the economic picture.

22. To keep abreast with current best practice in the field and continue to foster a network of specialist support for those who are employed but need support.

23. To make presentations, where appropriate, to staff, clinical colleagues or management groups regarding current national or local issues.

24. To implement and support any performance management systems agreed by senior managers. To regularly monitor and audit systems and records to ensure compliance with procedures and standards.

25. To take note of and, where appropriate, act upon any external audits or reviews that are of relevance to the team.

26. To take responsibility for the efficient use of resources within the team.

27. Provide the team with specialist advice for more complex cases as required.

28. To undertake any other duties of a similar nature consistent with the responsibilities of this post and as required by your manager.

The role holder must also:

1. Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.

2. Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.

3. Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.

4. Receive regular supervision and training to meet individual, team and organization’s needs.

5. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.

6. Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.

This job description is intended to provide a broad outline of the main duties and responsibilities only.  The post holder will need to be flexible in developing the role in conjunction with their line manager.

The role will receive comprehensive training at induction, and ongoing career development and support as part of a structured performance programme thereafter.

Senior Counsellor

Hours of Work: 4 days a week, 28 hours a week

Salary: £40,221 (pro-rata)

Duration of Contract: 1 years - renewable subject to funding

Accountable to: Executive Director

Responsible for: Three part-time counsellors/psychotherapists and a team of volunteer counsellors/psychotherapists.

About IKWRO

IKWRO –Women’s Rights Organisation (IKWRO) is an award-winning charity founded (as the Iranian and Kurdish Women’s Rights Organisation) in 2002. IKWRO is a registered charity which provides advice and support to Middle Eastern, North African and Afghan women and girls living in the UK, who have experienced, or are at risk of all forms of “honour” based abuse, including; forced marriage, child marriage and female genital mutilation (FGM), or domestic abuse.

We work with women and girls of all ages, including lesbian women, bisexual women and trans women. We offer services in Kurdish, Farsi, Arabic, Dari, Pashto, Turkish and English. IKWRO offers free advice, advocacy and counselling services and operates a refuge which provides safe accommodation and specialist support to single women at risk of “honour” based abuse, forced marriage and domestic abuse.

IKWRO also provides training for women and girls to help them understand their rights in the UK. In partnership with other organisations, we assist survivors of abuse with accessing English language classes and education, training and employment opportunities.

As well as supporting women and girls directly, we offer advice and training for professionals from the statutory and voluntary sectors, to better understand the needs of the women and girls we represent, the types of abuse they experience and to provide best practice prevention and support services.

We campaign to increase awareness and improve laws and policies to tackle all forms of “honour” based abuse and harmful practices including; forced marriage, child marriage, marital captivity, female genital mutilation, virginity testing and hymenoplasty, discrimination by sharia courts and to push for better laws and policies to protect women’s and girl’s rights.

The post-holder will be required to work in a confidential setting and provide non directive support to improve mental health and social functioning of women who are experiencing different forms of gender based violence. The post-holder will be professionally trained, accredited and work within the BACP/BPS Ethical Framework for the Counselling Professions (2018) or equivalent. 

Main Duties and Responsibilities

·Provide a service in line with BACP (British Association for Counselling and Psychotherapy) guidelines or equivalent.

·To support the management team with the strategic development of IKWRO’s counselling services. 

·The provision of effective and high-quality Counselling and Psychotherapy services to IKWRO’s clients through making use of up to date service standards and IKWRO’s Counselling Guidelines.

·To agree a counselling contract with IKWRO’s clients and provide a timely, responsive and appropriate service.

·Carrying out a small one to one clinical caseload and/or depending on the team’s clinical capacity.

·To manage waiting lists according to the level of risk, delivery plans and organisational priorities. 

·To manage the delivery against targets and in accordance with contract requirements. 

·To lead, line manage and develop the counselling services staff as required.

·To do the clinical supervision of Associate Counsellors and trainees.

·Helping clients work towards a deeper understanding of their concerns;

·Maintain clients’ records ensuring accordance with IKWRO’s policies particularly as they relate to confidentiality and data protection.

·Making appropriate referrals and signposting to other services if needed;

·Attending clinical individual supervision, managerial supervision and training courses;

·Liaising, as necessary, with other agencies and individuals to help make changes based on the issues raised by clients;

·Liaising with IKWRO’s staff.

·Maintaining and updating accurate digital records of all cases and up to date monitoring and evaluation databases as well as writing reports.

·Experienced in delivering a variety of therapeutic interventions from different therapeutic modalities such as Trauma Focused Cognitive Behaviour Therapy, Psychodynamic, Existential and Humanistic therapy. 

We are looking for an experienced  experienced coordinator, to support the development of StreetDoctors external communications, advocacy and policy development. 

We are an award-winning national charity which trains over 9,000 young people affected by street violence each year in emergency first-aid through a team of 300 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing the skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.

The key areas of focus include:

• To develop and maintain creative communication routes with partners, stakeholders and policy makers, to increase StreetDoctors value and level of engagement within the sector.

• To support the positioning of the StreetDoctors offer and engagement in policy making with government departments, devolved countries and regional decision makers (including PCC’s, Regional Mayors).

• To create, develop and maintain partnerships with a range of organisations to support the development of StreetDoctors research, policy and strategic direction.

At StreetDoctors we believe diversity supports  innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We particularly encourage applications from candidates who are currently underrepresented in our StreetDoctors staff team. These include people from Black, Asian and minority ethnic backgrounds, LGBTQI+ and disabled people.

Housing Solicitor

Closing date for applications 23:59 hours on 9th June 2024

Salary: Up to £45,000 per annum (depending on experience)

To apply visit our website

• Be a qualified as a Solicitor or Barrister (England & Wales)
• Have a current practising certificate and at least 2 years’ post qualification experience in housing law
• Be qualified as a Housing Legal Aid Supervisor or able to meet the Supervisor Standard within a period acceptable to the Legal Aid Agency and Cambridge House

Please go to our website and download a recruitment pack for full instructions of how to apply 

Leaders in Community (LiC) is an award-winning youth-led organisation with over 15 years' experience in delivering youth leadership and youth social action campaigns, supporting local young people challenge and overcome inequalities and barriers to progression.

As the Partnerships and Services Manager, you will report directly to the CEO and as such will be a member of the leadership team, to deliver Leaders in Community’s (LiC) work to empower young people and communities to improve quality of life and build a sustainable future in line with the Charity’s vision and mission. Working alongside the leadership team, you will oversee, and capacity build the services being delivered in our vibrant community centre, which is located in the historic East End of London.

About the Youth Endowment Fund 

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.  

The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children becoming involved in violence. We do this by funding great initiatives, leading cutting-edge research and working for change - scaling up and spreading the practices that make a difference. 

The Chief Operating Officer (COO) has a critical role in ensuring we succeed in this work. You have a key leadership role in overseeing the overall health of the Fund in partnership with the Executive Director. The role oversees our finances, people management and – for the right candidate –much of our grant-making and project management. 

Key responsibilities 

You’ll lead on key organisational governance processes and ensure the Fund makes wise decisions, by:  

• Being a leading member of our Directors’ team, overseeing all elements of the Fund’s work.

• Ensuring that the Fund operates as efficiently and effectively as possible by prioritising the right activities and matching resources to deliver on our mission.

• Ensuring we have the right long, medium and short-term financial plans in place and that we maintain close control over our financial decisions and spend. 

• Informing our Board and our Risk and Audit Committee on our financial performance and risk.

• Ensuring the Fund’s investments are well managed through supporting the Endowment Investment Committee (this does not require investment experience). 

• Managing our Grants and Evaluation Committee (this decides which evaluations we should fund) and ensuring it operates effectively. 

• Ensuring that any ambiguities in the organisation are identified and removed. 

You make sure that the Fund has the people, tools and resources in place to excel. This will require us to:  

• Hire, develop and inspire the very best people: Managing our Head of People, you will ensure that we hire the best possible staff, compensate them appropriately, provide necessary and effective training, maintain a strong focus on staff well-being, manage and develop staff effectively and address poor performance when required. 

• Provide staff with the tools they need to perform: Managing our Head of Grant Operations, you will ensure that we have the tools we need to deliver, including management information, databases, systems and processes and office facilities. 

• Track performance: Track performance against our goals efficiently and effectively, championing a system of accountability and action to review, identify and empower the right people to act on delivering according to the plan. 

Working with colleagues, you’ll ensure we award grants, manage grantees and oversee evaluations efficiently and effectively. This will require us to: 

• Make excellent decisions about our grants: Working with – and potentially managing1 - the Assistant Director for Programmes, Impact and Partnerships, you will help to ensure that our processes for assessing funding applications achieve our organisational priorities for evidence generation. This requires you to understand what partners are trying to do, whether it’s likely to work, whether it will help us build an accessible and trusted body of knowledge, and whether we can build on it to make long-term change happen. 

• Evaluate our programmes: Working with - and potentially managing - the Assistant Director of Evaluation, you will help to ensure that we select and partner with high-quality evaluators to understand how well different activities work.

• Ensuring the team maintains effective monitoring processes: Working with your team, you will develop the necessary skills, processes and decision-making processes to identify when things aren’t going to plan and respond accordingly.

• Build strong relationships with your external partners: You and your team will build strong, trusting relationships with the projects the YEF funds and the evaluators that we work with. Your team will be known for being attentive yet assertive and measured and efficient in the reporting information we expect. You will become well connected in the sectors that we are working in.

• Identify opportunities to scale up projects: You will be proactive in identifying projects that would benefit from capacity development support or that may be ready to scale up their work, collaborating with Impetus to deliver on this. 

In support of these goals you will also 

• Lead and build a team that is so much more than the sum of its parts: Working with your direct reports you will build a culture that brings the very best of the different skill sets and approaches in your team. You will lead this team, providing exceptional direction, culture and clarity. 

• Make it easy to be effective when working in your team: You will bring clarity, lean processes, clear accountabilities, timely decision-making and effective systems so that people working in your team comment on how easy it is to get things done. 

• See your primary team as the Directors team: As a core member of the Directors team, you will be part of making the most important decisions about the short-term and long-term strategy of the Fund. You will build and model the culture and values that we need to make a real difference. You will leave ego at home and look to make the rest of this team a great success. 

Person specification 

• You are excellent at leading on finance in an organisation: You find it easy and straightforward to develop and oversee, large organisational budgets and ensure timely preparation of management accounts. You’re excellent at financial forecasting and understand how to make judgements and recommendations based on future scenario planning. You have experience reporting to Boards on financial performance and health, and leading on organisational external audits.

• You are strategic about finance: You’ve got real skill in distilling complex financial information into simple, easy to understand reports and presentations that enable good decision-making. You see your knowledge of finance as a way to serve Director-level colleagues with overall decision-making. You also understand how to navigate competing priorities and how to calculate and articulate risk and reward, knowing few decisions are straightforward.

• You get teams to use data well: You understand that accurate data and excellent management information tools enable good decision-making. You understand how management information databases (like Salesforce) work and would be able to maintain and build a culture of recording data and maintaining data quality within big teams. Ideally, you have experience working directly with Salesforce.

• You get things done and are brilliant at improving things: In previous jobs, you have held significant responsibility for ensuring challenging projects are delivered on time. You like finding ways to make things operate better for everyone. You are excellent at designing and putting in place effective systems and processes.

• You are a low ego and effective leader: You have a track record of building and leading effective teams. You are thoughtful about how to get a team working well and people tend to warm to you and respect you. You are not afraid of managing someone brighter and better than you or of addressing poor performance. You leave ego at home. You work very well in a team. You like taking responsibility for things. You can balance the task, the individual and the team. 

• You are interested and experienced in both staff development and financial planning: You are equally at home thinking about the processes and approach we need to recruit and develop great staff as you are thinking about how we control our expenditure and report our finances.

• You learn fast but remain humble: You are quick at getting your head around things. It wouldn't faze you to have responsibility for organising things that are new to you as long as you have an expert to ask advice from. You like learning and developing. You know how much you don't know as well as what you do.

• You are interested and thoughtful about grant-making and evaluation: You may not be an expert in grant-making, but you have experience of how charities think and approach applications for money. You have enough cynicism to know how these things can go wrong, but not so much that you can’t make them go right. You may not be an expert in evaluation, but you care about finding out what works.

• You are an excellent strategic thinker: People say that you are good at seeing the big picture as well as the detail. You have experience of wrestling into place a strategy for a project or organisation. You would be able to describe the strategy of the work you are leading at the moment. You are able to see things from different points of view. 

While it’s not a criteria, we’re especially interested to hear from applicants who have lived experience of youth violence. 

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well. 

Additional benefits include 

£1,000 professional development budget annually, 28 days plus Bank Holidays, four half days for volunteering activities. 

If you’re interested  

To apply, please send a CV and cover letter, and complete the monitoring form click on "Apply for this job" button by 5pm, Friday 31st May 2024. 

We will plan to host the first round of interviews the week commencing the 3rd June 2024. 

You’ll be required to provide proof of your eligibility to work in the UK. As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.  

Your data 

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area. 
 
The people we are looking for do not discriminate and we believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. 

Digital Marketing Manager

We are seeking a talented, experienced and proactive individual to join the charity at this critical and exciting stage of growth and development, and to lead on the delivery of the new digital marketing strategy.

This is a fantastic opportunity to work in a small but hard-working marketing team at the national charity caring for the NHS, and to support the organisation with their digital marketing activity.  

Position: Digital Marketing Manager

Location: Home based and flexible – able to work in Warwick and London offices occasionally, and at other locations nationally when required.

Salary: £40,000 - £45,000 per annum

Hours: Full Time (35 hours per week)

Contract: Permanent

Benefits: 25 days paid holiday (rising to 29 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns

Closing Date: Friday 31st May 23.59

Interview Date: W/C 10th June

About the Role

NHS Charities Together is at an exciting stage in its journey and about to embark on an ambitious new strategy. As the mission of the organisation evolves, the digital channels and digital marketing practices need to evolve with it, ensuring that digital opportunities and learnings across the entire organisation is maximised – to achieve the brand and fundraising objectives.

As the Digital Marketing Manager, your key responsibilities include:

· Delivery of the digital marketing strategy

· Website, Google Analytics and paid social management

· Championing digital knowledge and expertise across the organisation

· Agency management

· Supporting comms and wider teams with digital marketing activities.

About You

You will have experience of delivering digital marketing campaigns and activities in a communications, marketing or fundraising environment. You will be analytical, with a keen eye for detail with the ability to provide guidance and help for other teams across the organisation. With an excellent understanding of key digital marketing metrics, you be confident making data driven decisions.

You will also have experience of:

· Managing digital channels, including websites, analytics platforms, and social media accounts.

· Working with key digital marketing tools including GA4, Meta Business manager and others where relevant.

· Implementing SEO across digital channels.

· Monitoring and evaluating digital activity, with good analytical skills and ability to apply insights into practice.

· Digital audiences and using digital data to understand audiences.

· Managing external agencies and getting the most out of them.

About the Organisation

This is an exciting time to join the organisation as we begin to plan and deliver against our newly launched strategy, to achieve our vision of a future with a thriving NHS and the best possible healthcare for everyone, in which the finance team plays a vital role.

You will be asked to provide a copy of your CV and a supporting statement outlining how you meet the job description, person specification and any preference for a specific programme, via NFP People. The supporting statement should be no more than 2 sides of A4.

Please indicate which role you are applying for.  If applying for both please submit a single CV but a separate personal statement for each outlining how your skills and experience meet the requirements of each role. 

Other roles you may have experience of could include Digital Marketing, Marketing, Digital, Marketing and Communications, Digital Marketing and Communications, Digital Marketing Manager, Marketing Manager, Digital Manager, Marketing and Communications Manager, Digital Marketing and Communications Manager, Fundraising, Digital Fundraising, Campaigns.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

At Ambitious about Autism, we’re currently looking for a Research Manager to join our External Affairs team.

You’ll conduct and commission research projects, publish and disseminate research findings to ensure we are maximising our reach and impact, and ensure that we are using relevant and up-to-date evidence throughout our work.

You’ll identify key research needs and questions to continually improve our activities and impact for autistic children and young people, drafting briefs and managing independent researchers to deliver projects on time and to budget.

You’ll use both quantitative and qualitative research methods to develop and support co-produced research with autistic children and young people, as well as parents and carers, whilst ensuring that new evidence is embedded into our resources, working collaboratively with the policy, communications, fundraising and service delivery teams to ensure that we maximise the impact of our findings.

The successful candidate will be joining the organisation at an exciting time and this role will play a central role in providing an evidence base for us to influencing Government, as well as enable us to engage media and public attention to our calls for change. It will also look for ways to unlock insight and learning, so we can influence the practice of the wider education sector.

We are looking for someone who has:

• Strong working knowledge of quantitative and qualitative research methods.
• Proven experience of managing research projects or programmes within agreed timescales and budgets.
• Strong analytical skills with the ability to critique and summaries data and research findings to make recommendations.
• Excellent writing and communication skills, with the ability to translate complex research evidence into forms that are accessible for a range of audiences.
• Ability to effectively prioritise a diverse workload in a fast-paced environment.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Are you an experienced supporter or customer care professional with a background in charity or a commercial environment? Do you want to manage best practice relating to our supporter engagement? If so, come and join our London team and contribute to the work that we do at Sue Ryder.

Reporting to the Supporter Services & Standards Manager you will be a key team member of a busy Supporter Experience, Data and Insight Team, overseeing engagement activities across fundraising. Our team are here for people when it matters, and that includes each other. We encourage, inspire, and help one another, and celebrate success.

Key responsibilities
• Line managing the Engagement & Contact team and leading them to success, tracking and reporting on SLAs and KPIs to ensure we deliver excellent service to all supporters.
• Managing the supporter contact centre within the Fundraising directorate, taking on the role of lead relationship manager with the software provider.
• Overseeing supporter complaints and conflict resolution within Fundraising, acting as a point of escalation, advising and overseeing the implementation of solutions.
• Working closely with the wider Supporter Experience, Data & Insight Leadership Team, to deliver strategic projects and plans.

This is an excellent opportunity for a capable and proactive individual to take the next step in advancing their career.

Our benefits:

- Ability to work from home 3-4 days a week in a hybrid focused team
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
- EAP support scheme
- Staff discount with thousands of retailers
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.

Closing date: 27th May
Interview date: We are interviewing on a rolling basis

Please note we reserve the right to close the vacancy early if a sufficient amount of candidates is received

We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments 

If you want more than just a job, we want you. Join the team and be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.