Quality jobs

The Organisation

This is a well-established national charity with an income in excess of £100 million, playing a vital role in supporting people affected by a major health condition. The organisation is values-driven, impact-focused, and undergoing continuous improvement in its financial operations. The Finance & Assurance directorate is a trusted partner across the charity, enabling better decision-making through high-quality financial insight and compliance.

The Job

As Financial Accountant, you'll lead a small team and report to the Head of Financial Accounting. You'll be responsible for producing accurate financial statements, managing audit deliverables, ensuring compliance with charity and company law, and driving improvements in financial processes and reporting. This is a hands-on technical role with leadership responsibilities, requiring collaboration across finance, systems, and planning teams to deliver a seamless finance function.

Key responsibilities include:
- Preparing statutory accounts and technical accounting adjustments
- Leading year-end processes and audit engagement
- Ensuring compliance with VAT, Corporation Tax, and Gift Aid
- Driving system and process improvements
- Supporting and developing Associate Accountants

The Person

You'll be a qualified (or part-qualified with suitable experience) accountant with strong technical expertise in SORP/FRS102 and experience in a large, complex organisation. You'll bring a track record of producing high-quality financial reports, managing audits, and improving performance through data and collaboration.We're looking for someone who:

- Communicates confidently with senior stakeholders
- Builds high-performing, accountable teams
- Is resilient, adaptable, and committed to continuous improvement
- Works collaboratively across departments and disciplines
- Champions inclusion and values-driven leadership

What's in it for You?

- A meaningful role in a purpose-led organisation making a real difference - Remote working with occasional office attendance
- Competitive salary in the region of £50,000-£55,000
- 27 days annual leave plus bank holidays, rising with service
- Up to 8% employer pension contribution
- Life assurance and income protection
- Employee assistance programme and wellbeing support
- Season ticket loan and cycle-to-work scheme
- Opportunities for professional development and career progression
- A collaborative, high-support environment focused on learning and impact

What to Do Now

If you're a technically strong accountant who thrives in a collaborative, mission-driven environment, I'd love to hear from you. Apply now or get in touch for a confidential conversation.

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This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible

The role is a full time and fixed term contract for one year. 

The Cafes Manager will take full responsibility in leading and operating a successful cafes and catering operation, giving our student members an excellent service experience every day, looking to implement our cafes operation with new and innovative ideas led by the Head of Commercial Services. This role forms a key part of our Operations team, led by the Director of Operations. Comprising of both front facing and behind the scenes departments including; Cafés and Bars, Retail, Bloomsbury Fitness Gym, Human Resources, Facilities and Systems, the team delivers core functions and central services for the Union, as well as providing a diverse range of quality facilities accessible to our 55,000 members. The Operations team, and this role, are central to the successful delivery of our new strategic plan that will set us on the path to become one of the best students’ unions in the UK, and more importantly a better students’ union for our members.

Are you a strategic thinker with a hands-on approach to finance? Do you want to use your skills to make a real difference in people’s lives?

The Organisation

Canopy is an award-winning, pioneering self-help housing organisation based in inner-city Leeds. We bring empty homes back into use, support homeless families, train volunteers in construction skills, and help diverse neighbourhoods thrive. We are a Charitable Community Benefit Society with a strong social mission and a collaborative, values-driven culture.

The Role

We are looking for a Finance Manager to lead our financial planning, reporting, and compliance, whilst supporting operational excellence. This is a key leadership role, working closely with the Chief Executive and Senior Management Team to ensure the smooth running of our internal infrastructure. 

Please visit our website for our full Job Description and Person Spec.

Key Responsibilities include:

Finance

• Lead all financial planning, budgeting, forecasting, payroll, and reporting activities.
• Oversee cash flow, accounting, and audit functions.
• Ensure compliance with financial regulations and internal controls, including bank and credit card reconciliations.
• Produce monthly expenditure reports to assist the Senior Management Team.
• Produce quarterly management accounts for Board and Lenders.
• Prepare the annual financial statements and oversee the audit process.
• Ensure financial and regulatory returns are submitted in a timely manner.
• Provide strategic financial insights to the Board, Chief Executive, and Senior Management Team, driving sound decision-making, procurement decisions, business planning, fundraising and value for money.
• Maintain accurate, up-to-date records of Canopy’s tenants’ rent accounts, preparing and issuing statements as required by the regulator.
• Establish and maintain working practices that would comply with the Regulator of Social Housing’s Economic Standards
• Ensure contractors, suppliers, petty cash accounts, and volunteer expenses are paid in a timely manner.

Administration & Operations

• Supervise the bookkeeper.
• Manage the IT Support Contractor, ensuring they maintain data integrity, security, and availability across the organization.

The Person

Essential Criteria

• Professional accounting qualification (e.g., ACCA, CIMA, ACA) or equivalent experience.
• Proven experience in financial management, including budgeting, forecasting, and reporting.
• Experience of managing audits and preparing statutory accounts.
• Experience of working in a senior administrative or operational role.
• Experience of managing or supervising staff and/or contractors.

What we offer:

• Flexible working arrangements and hybrid working
• Generous holiday entitlement, with the option to buy or sell leave
• A supportive, inclusive, and purpose-driven team
• The opportunity to be part of a unique and impactful organisation
• Casual dress in the office

Terrence Higgins Trust is seeking a skilled professional to manage the dynamic workflow of our Marketing team, overseeing the timely delivery of over 600 projects annually, from large-scale campaigns to smaller-scale requests. This is your opportunity to play a pivotal role in creating powerful campaigns with maximum impact as well as ensuring we deliver accessible health information for all our audiences.   In this role, you will be instrumental in leading the use of our Asana project management system, developing new processes, and providing crucial project reporting.

The ideal candidate will be a strong collaborator, adept at coordinating across creative functions, and experienced in process improvement. Your work will directly contribute to our mission of ending HIV transmissions in the UK and supporting people living with HIV. If you have a passion for operational excellence and want to be part of an ambitious team, we encourage you to apply.

We will consider candidates looking for flexible work/part-time work arrangements. 

We are looking for a Catering Assistant to join our dedicated team at Lister House Care Home in Ripon, North Yorkshire.

If you have a passion for good food, excellent service and a caring nature, we would love to hear from you!

Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas. 

This is a full-time, Catering Assistant position, where you will be working 37.5 hours per week, 5 shifts over seven days.

Key responsibilities of the role:

- Provide high-quality food and beverage services
- Assist the catering team in preparing restaurant-quality meals for beneficiaries, visitors, and staff
- Organise and maintain a clean and tidy kitchen environment at all times
- Support the Catering Supervisor with the daily operations of our dining rooms and bar, ensuring that everyone receives excellent service
- Provide catering support for special functions, open days, meetings, and events

Lister House is one of six care homes, set in the historic city of Ripon, North Yorkshire. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, Dementia Care, and Day Care. The home also features a chapel and is supported by a dedicated team. As part of our award-winning team, you will receive full support with training and personal development.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Employee benefits include:

- 22 days’ paid holiday per year plus bank holidays (pro rata), with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Flexible hours to suit your needs
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Coeliac UK is seeking an experienced and proactive HR Manager to join our team.

Job Title: HR Manager
Contract Type: Permanent, Full-Time 35 hours p/w
Location: Head Office, High Wycombe (hybrid working available).
Salary: Specialist (SP2) Circa £46k per annum
Line Management: 1 FTE
Benefits: 36 days holiday (including bank holidays and our three-day Christmas closure), enhanced parental leave, private counselling service, professional development opportunities
Closing Date: 2nd November 2025 (early applications may be reviewed as received)

The Role:

The successful candidate will be working closely with the Chief Financial and Operations Officer to deliver high quality, commercially focused HR support. This role provides expert guidance on employee relations, including performance, disciplinary, grievance, absence and change management. The HR Manager will help shape and maintain employment policies, lead recruitment and onboarding, advise on compensation and drive DEEI initiatives. Coeliac UK is looking for a strong generalist with excellent interpersonal and communication skills, up to date employment law knowledge and confident using HR systems.

Key Responsibilities:

• Provide commercially focused advice and support to line managers on all Employee Relations issues in line with Company procedures including performance management, disciplinary, grievance, redundancy, change management, absence and sickness absence issues
• Develop and maintain company employment policies to comply with employment law and regulations
• Execute recruitment strategies and oversee the recruitment and onboarding process
• Advise senior management on compensation and benefits
• Lead annual surveys, including Employee Engagement, Mental Health, DEEI and Offboarding, with implementation of improvement opportunities.
• Identifying training needs, facilitating training sessions, and leading EDI initiatives
• Oversee day-to-day office operations with responsibility for managing the office environment. Coordinating and negotiating with vendors and service providers

About You:

We’re looking for a positive and confident person with excellent people and communication skills.

The ideal candidate will have:

• Strong generalist HR background and experience of complex HR issues including redundancies, dismissals, grievances and change management
• Good I.T skills, especially with MS Office and confident using HRIS
• Excellent inter-personal skills, able to build strong working relationships and communicate effectively with all levels in an organisation structure
• CIPD Level 5 qualification desirable

About Coeliac UK:

Coeliac UK is the charity for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community.

Closing Date: 2nd November 2025 (early applications may be reviewed as received)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also be searching for similar roles such as: People and Culture Manager, People Manager, Workforce Manager, HR Business Partner, HRBP, Human Resources Management, Senior HR Advisor,.

Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

No agencies please.

Westway Trust are seeking a dedicated and experienced Children Services Manager with a track record of managing a Good or Outstanding Oftsed rated Early Years’ service, who will be committed to supporting and enhancing the lives of children in the North Kensington community.

This role is key to positioning the Trust as a provider of affordable, vital and culturally appropriate services.  Reporting to the Senior Manager Learning, you will lead and manage on all aspects of the Trust’s nursery and crèche services, ensuring the highest standards of health, safety, safeguarding, and Ofsted requirements are met.  You will manage a team of full and part-time staff and will build strong partnerships with families and the local community. You will be a confident communicator working closely with statutory regulators, commissioners, partners and stakeholders. 

If you have a passion for making a positive difference in young people lives, as well as developing and managing a team, this role could be for you.

Key responsibilities of the role include but not limited to:

• Manage the staff team to deliver the Nursery and Crèche services.
• Liaison with all relevant members of staff to ensure maximising the team’s opportunities for employment, personal and professional development and organisational engagement.
• Develop, monitor and review activities to ensure high standards of childcare and learning.
• Quality assure and develop and improve services to maintain and improve our Ofsted position.
• Attend budget planning with the finance team to ensure a full understanding of the budget; good budget management and a strong out-turn in line with the growth strategy.
• Keep appropriate records of all children and account for their social and individual developmental needs.
• Monitor and report against the delivery objectives of the service providing observation and feedback to Nursery and Crèche workers so that they can improve their own direct planning and delivery and qualifications.
• Provide data as required for reporting internally to your line manager and through the Trusts Governance, and externally.

Qualification:

• Relevant qualification in childcare at a minimum Level 4. 
• Safeguarding (desirable)

Knowledge and Experience:

• Minimum 2 years’ experience of managing a Nursery with experience of all the relevant duties, monitoring, reporting and quality improvement.
• Experience of being the main contact for Ofsted. 
• A track record of working collaboratively with colleagues, partners and stakeholders to develop successful partnerships, growth, and achieve joint success.
• Strong experience of planning ahead, scheduling, attention to detail and problem solving.
• Experience of managing staff and supporting their development.
• Experience of managing resources and budgets.
• Strong verbal and written communication skills and experience of writing reports.
• Knowledge of Safeguarding.
• Experience of delivering a service that demonstrates an understanding of different cultures.
• An understanding of the issues facing North Kensington and a track record of working alongside beneficiary communities (desirable)

Benefits of working for Westway Trust:

• Great location in the heart of Portobello, North Kensington
• Investor in People (IiP) employer
• Generous holiday entitlement of 25 days per year + statutory bank holidays
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Sick pay scheme
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is Sunday 26 October 2025 when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early. An early application is strongly recommended. Please apply directly from our website.

Discipleship & Faith Formation Officer: Faith at Home

The Vacancy

Are you committed to nurturing faith in children, young people, and across the generations within family life? Do you have a heart for empowering churches and leaders to embrace whole-life discipleship? Are you a skilled educator and enabler who recognises the vital role of home in shaping spiritual journeys and is passionate about equipping others to do the same?

We are offering an interesting and varied opportunity to support the work of the Connexional Team and the wider Methodist Church in developing, providing, and maintaining quality training, resourcing, network organisation, accompaniment, and experiences – in ways that are theologically-rooted, culturally-resonant, inclusive, relational, creative, and compelling for children and young people in their homes, with their families, responsible adults, and/or care providers.

Working alongside the Discipleship Team and colleagues within the Evangelism & Growth Team, you will be developing and communicating with networks around the Methodist Church’s biblically- and theologically coherent vision and strategy for multi-generational Methodist discipleship. As part of this, an important aspect of the role will be supporting the development of a coherent discipleship pathway across different age groups within families and children at home, which will be sensitive to key transitional development stages across generations and life experiences. You will be working with circuits and local churches as well as in partnership with external organisations; in addition, you will be and active part of the development and delivery of key events such as 3Generate.

This is an exciting opportunity to help shape the future of the Methodist Church and enable people of all generations to embark on a life-long discipleship journey.

About You

We are looking for someone who wants to make a positive contribution to the work of the development and delivery of the Discipleship stream outlined in Methodist Church’s evangelism and growth strategy – part of the Church’s commitment to be a growing, inclusive, evangelistic, and justice-seeking Church.

You will preferably have experience in training and project management, and it is essential that you are experienced in children, family and youth ministry. You must be experienced in the development and delivery of teaching programmes and have a good understanding of intergenerational faith development. As a good project manager and communicator, you are able to work with ecumenical and secular partners as well as local Methodist Churches and Circuits. Experience with digital content development and social media would be an advantage.

We are a collaborative team and therefore welcome applications from those who wish to contribute to the work of the team in a positive and proactive way.

A faith is an essential requirement for this role and in accordance with Schedule 9 of the Equality Act 2010 it is and it will remain throughout the life of the employment contract an occupational requirement that the successful applicant is a practicing Christian.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Well-being Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

Closing date: Friday, 7 November 2025

Interview date: Friday, 21 November 2025

Role Purpose:

We are looking for an organised and proactive professional who is comfortable working across finance and operations, including HR and compliance. You will combine attention to detail with a collaborative approach to support smooth and efficient operations.

You will play a key role in day-to-day activities related to finance, HR, IT, compliance, office and other operational activities, supporting the CFOO to ensure company policies and processes are adhered to efficiently and effectively.

About Social and Sustainable Capital (SASC)

SASC is an ambitious social investment fund manager providing flexible finance to inspiring social sector organisations that support communities and improve people’s lives. Our investment approach puts social impact at the heart of everything we do: we are committed to developing creative solutions that will enable organisations to grow and continue delivering scalable and sustainable solutions to social issues. Established in 2014, we have committed more than £170m of capital as loans to non-profit organisations across the UK. We work with organisations that are tackling entrenched social issues such as poverty, homelessness, social isolation and unemployment.

 Key Responsibilities:

General

• Act as the main liaison for a number of SASC’s outsourced supplier relationships – finance, compliance, company benefits, tax, company secretarial and HR, IT support.
• Manage the day-to-day use of financial and HR systems and apps, such as those to process staff expenses, and ensure that they are used as intended.
• Ensure adherence to the company procedures and controls, and suggest improvement where appropriate.

Finance

• Review monthly payroll / pensions data elements.
• Review and authorise third-party expenditure.
• Coordinate company secretarial activities, including company filings.
• Coordinate and review statutory accounts production for SASC’s various micro-entities.
• Coordinate the annual audits for both SASC, its affiliate charity (SASC Trust) and its various funds.
• Coordinate annual insurance renewal processes.
• Coordinate investor drawdowns and distributions for SASC’s funds.
• Assist with annual budget / business plan as required.

HR

• Maintain HR system records, such as training records and certificates.
• Assist with staff benefits administration.
• Assist with policies and procedures updates.
• Support onboarding and offboarding processes.

Compliance

• Review compliance data and collate information for quarterly FCA regulatory filings.
• Coordinate the provision of information as part of periodic compliance monitoring.

IT/Office Management

• Responsible for maintaining the IT equipment register (incl. laptops and mobiles) and ensuring the smooth onboarding of joiners and offboarding of leavers in relation to IT matters.
• Oversee general office duties for the London office (e.g. office supplies).
• Provide ad-hoc assistance to the CFOO as required.

Skills and Experience:

• Previous experience in a role at a similar level.
• Strong Excel and IT skills.
• Willing to work flexibly and fluidly, can take instructions and can also work independently.
• Analytical in approach, able to quickly gain an understanding of complex work and confident in seeking clarification when needed
• Excellent time management and ability to work on multiple projects effectively.
• Organised, attention to detail and able to work to high standards.
• Proactive, hardworking and a team player.
• Strong interpersonal skills, communicating professionally and confidently with outsourced suppliers and team members.
• Ability to work in a team environment, remaining flexible and willing to accept new challenges in a changing environment.

Desirable but not essential

• Part-qualified accountant.
• Exposure to accounting systems (e.g. Xero) would be beneficial to support reviews, although full bookkeeping responsibilities sit with external providers.
• Understanding of how funds and their structures operate.

Location: Hybrid, London 2 days/week minimum in the office

Reporting To: CFOO

Contract: Perm 3 days/week 0.6FTE

Salary: £30,000-£40,000

Date Closes: Thursday 30th October

How to Apply

Please apply with your CV and covering letter explaining how you meet the person specification and why you think you would be the right person to join our team – see below.

As an innovative social investment fund manager with an open and transparent work culture, SASC believe we are stronger and most effective with a diverse team. People from all underrepresented backgrounds are strongly encouraged to apply.

We’re looking for an HR Administrator to join our friendly team and help deliver a proactive, high-quality HR service. This is a hands-on role where no two days are the same — from coordinating recruitment and onboarding, to supporting staff wellbeing and managing HR records, you’ll play a key part in shaping a positive employee experience.

What you’ll be doing:

• Keeping our HR systems and records up to date and accurate
• Coordinating recruitment campaigns and onboarding new starters
• Supporting staff throughout the employee lifecycle – from probation to leavers
• Helping deliver wellbeing initiatives and employee benefits
• Providing trusted HR support to staff and managers

What we’re looking for:

• Strong HR administration experience, with attention to detail and great organisational skills
• Confident communication skills — you listen, explain clearly, and build good relationships
• Knowledge of HR processes and employment law basics
• Emotional intelligence, discretion, and a positive, can-do approach
• Ability to work independently and as part of a small, supportive team

Experience in a charity, membership or faith-based organisation, or a CIPD qualification (or working towards one), would be a bonus — but above all, we’re looking for someone enthusiastic, motivated and ready to make a difference.

Why join us?

• Be part of a welcoming team where your contribution is valued
• A varied and rewarding role with plenty of opportunities to learn
• Help us shape a supportive, inclusive workplace culture

Applications will be reviewed upon submission so please submit an application as soon as possible!

Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk. 

There is currently a vacancy within our Equality Housing Team for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. Please note that this position will require weekend availability. Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for.

The successful candidate will have:

• Experience of working with adults with learning disabilities and autistic adults in a community setting
• Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs
• A ‘Person Centred Planning’ ethos
• Providing support with personal care as required
• Excellent communication and record keeping skills

The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.  

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Contract: Must be available for 2 days during w/c 15th Dec for induction and site visit before the hotel opens on 23 Dec. 

Pay: £20 per hour (£30 per hour on Bank Holidays)

Shifts: 07:45 – 20:15 (day) and 19:45 – 08:15 (night) on site at the hotel and you will be entitled to 2 x 30 minute unpaid breaks during your shifts.

Locations: Crisis Warehouse in Canning Town and hotel in East London with exact location provided upon successful appointment

The role

This is a unique opportunity to join the Crisis at Christmas team as a Women’s Pathway coordinator at a hotel and way of working we are introducing for the first time in East London. The Women-led Pathway is specifically designed for women experiencing homelessness and is a women-led initiative grounded in a psychologically informed approach. Your aim will be to ensure guests have a positive experience, that we achieve the impact we want and that there is consistency throughout the duration of the project. Crisis at Christmas is innovative and achieves great things, we want you to be part of that.

The purpose of the role is to be the key on-site point of contact for volunteers, case managers, hotel staff and members of our security team. You will play a key role in ensuring Crisis at Christmas policies and procedures around volunteering, incident management, safeguarding and guest wellbeing and behaviour are being followed. You will ensure volunteers are supported with any issues, difficult conversations and incidents that may arise with our hotel guests.

You will be responsible for escalating any serious concerns or issues to the Guest services manager, Head of Christmas and on-call managers during the Christmas period who will all be able to provide advice and guidance for any issues you may encounter on site.

To be considered for the role you must be able to be on site at the hotel in London during the Christmas period. This will include working on Bank Holidays and weekends.  

To ensure that the needs of the women we support are met in a safe and supportive environment, this post is open to applications from women only. We are committed to building a diverse and inclusive team and welcome applications from women of all backgrounds, including trans women.   

Experience required 

• Previous experience managing or working intensively in services for women, ideally in a hostel or accommodation environment in the homelessness or related sector.
• Experience working with and supporting women with multiple and complex needs.
• A good understanding of the issues faced by women experiencing homelessness.
• Ability and confidence to consult and use own initiatives to manage risk and make appropriate decisions in complex situations.
• Experience of holding high quality briefings and debriefs with multiple different audiences.
• Ability to build and manage effective working relationships with multiple different stakeholders from a range of backgrounds.
• Excellent interpersonal skills and ability to communicate effectively and confidently with a wide range of audiences.

Shifts

You will also accrue annual leave during this work, which will be calculated according to statutory guidelines and will be paid in your final payslip. Holiday entitlement will be calculated as 12.07% of actual hours worked and equates to approximately £3.80 per hour for bank holidays worked and £2.40 per hour for non-bank holiday work.

Applications close on Sunday 2 Nov at midnight

IT & Data Support Officer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: IT and Data Support Officer

Location: Based within Islington (Please note, there is no step free access). You will also work flexibly across multiple services including Elephant and Castle, Havering and central office, as well as some home working might be possible

Salary: £28,560

Shift Pattern: 37.5 hours per week Monday to Friday between 09:00 - 17:00. Flexibility may be required as per requirements of the service/department

About the role

We are looking for an IT and Data Officer to join our central team, working in collaboration with our services which are our Independent Approved Premises (IAP). You will maintain and support our data systems and IT infrastructure across our services, responsible for managing CRM systems and supporting with first line IT queries which could include ticketing requests, troubleshooting, technical issues, and liaising with internal and external partners to ensure consistent and timely data reporting.

You will work across multiple projects to ensure performance metrics are accurately tracked and communicated, proactively identifying and addressing any data or system related issues. You will support with continuous improvement for the service and wider organisation.

About you

We're looking for someone who is passionate about IT and data, able to utilise this within a practical working environment. You will be confident in using various tools and software with transferrable skills. We're looking for someone who understands SIG and what we do as an organisation, with a judgement free mindset, and comfortable working within any of our services, able to build good professional relationships with our staff internally, our residents, and external partners. We look for:

• Skills in data input, extraction, and reporting
• Skills in online platforms and systems, ideally Power BI, Trello, Inform, and Microsoft Office
• Familiarity in externally used systems by Ministry of Justice is highly desirable
• Ability to translate and present technical knowledge and information to non-technical teams
• Ability to deliver training to staff at all levels in reference to use of systems and develop training videos/materials
• Working knowledge of business intelligence/reporting and database
• Excellent communication skills and ability to deliver a rounded customer service experience both written and orally, and build effective relationships with others at all levels
• Ability to problem solve, use own initiative, and work in a proactive manner
• Ability to manage own time and determine priorities with competing tasks and meet deadlines
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

The Susanna Wesley Foundation is looking for a theologically literate researcher who has experience in conducting research and evaluations in faith-related contexts to join our team at an exciting time of growth.

Projects will focus largely on qualitative participatory research, with a view to understanding, and impacting on, practice; we therefore welcome applications from those who combine research capability with practitioner experience, and/or those who have successfully conducted theological action research. Expertise in practical theology would be particularly welcome as would a passion for enabling flourishing, inclusion and positive change.

We prize collaborative working and relational approaches so the role would suit someone who enjoys building relationships and participating in conversations to generate learning and understanding. The role includes some administrative elements alongside the opportunities to exercise research skills.

This can be a full time or part time role. See the job description for further details and instructions for applying.

Applications close at 11.59pm, October 27th 2025.