Quality manager jobs in hammersmith, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HOMECARE REGISTERED MANAGER
RECRUITMENT PACK
Hopscotch Homecare takes pride in working to support the vulnerable of south Camden and beyond, with exceptional care in the home. We take the safety of our service seriously, both for our clients and our care workers. Those who draw on our care are centred in our service.
This Registered Manager role will give you the chance to be an integral part of our Homecare Service and be part of the full management team of our charity, Hopscotch Women’s Centre.
Our Homecare service has a dynamic team of Coordinators and Field Care Supervisors who will look to you to be proactive and fully engaged in managing the team, strengthening our organisational provision and making sure the team can be free to focus on their incredible work with the vulnerable of London.
Salary: £34,000 - £38,000
Hours of Work: 35 hours per week
Location: Fully office based, NW1 2PY
Reporting to: Head of Homecare
WHY HOPSCOTCH HOMECARE?
o An opportunity to live out your values
o Working in a trauma informed environment
o A chance to challenge and increase the standards in Adult Social Care
o Working with a diverse and vibrant team
o Team positivity, creativity and problem solving
o A place where all voices are heard
o Daily opportunities to make a meaningful impact on those in need
o Signatories of the Employers Domestic Abuse Covenant – creating a safe working environment for all staff
o Generous annual leave provision, including flexible working around the winter holidays
o Occupational sick leave
o Regular internal and clinical supervision with amazing therapists
o Continuous training
SCOPE OF THE ROLE
o To provide a high-quality homecare service that support the rights of our clients to live the lives they choose in a person-centred way
o Efficiently manage the day to day running of the Homecare charity including:
· Allocate resources and monitor performance to deliver high quality homecare to clients within budget
· Manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely and happily
RESPONSIBILITIES
o Manage the safety and quality of the service in line with legislative requirements and charity’s policy and procedures
o Undertake training and development to keep up to date with the law, best practice and changes in company policy. Apply this knowledge to day-to-day management and delivery of care
o Understand and monitor health and safety in the workplace and in the field. Act as lead for infection prevention and control
o Maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the service.
o Implement quality management and improvement systems. Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements
o Be prepared to work flexibly to ensure the safe delivery of the service
o Provide a good service to clients:
o Promote the rights of each client and keep their wishes at the centre of their care and support
o Make sure that prior to each service commencing, full initial assessments with the client and/or their chosen representatives, has been completed. This includes what the client needs and would like to achieve from their care and support
o Make sure the team have written an individually tailored care and support plan and have agreement that respects the customer’s wishes and promotes their dignity and privacy
o Agree appropriate risk control measures to reduce identified risks
o Provide the customer, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns
o Apply excellent communication skills with clients, their families and representatives, staff and other health and social care professionals to deliver high quality homecare services
o Keep all information about customers and their families secure and confidential
Lead & Manage Staff:
o Manage the effective recruitment, induction and training of the coordinator (s), supervisor (s), care workers and other support staff, ensuring there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times
o Identify ongoing training needs and ensure staff are up to date with current best practice
o Implement company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters
o Provide information, guidance and ongoing supervision to enable staff to effectively and safely carry out their roles
o Carry out appraisals and monitoring of staff performance
o Ensure all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when care workers are sick or absent.
Promote Hopscotch Homecare Service:
o Attend external meetings and represent the service in a positive manner
o Participate in the growth and development of the service
o This list is not exhaustive and from time to time you may be required to undertake additional duties
o Attend all training provided in line with regulatory requirements
PERSON SPECIFICATION
Personal Attributes - Essential
o Caring and compassionate towards people in need of care and support and care workers
o Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Strong commitment to non-discriminatory care practice
o Commitment to always respecting the rights of client and to promoting their privacy, dignity and independence throughout their lives
o Exceptional team player
o Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions
o Professional, excellent timekeeper and reliable
Knowledge and understanding - Essential
o Excellent experience in the provision of homecare services, in line with best practice
o Excellent understanding of the principles of high-quality person-centred care and support and non-discriminatory care practice
o Good understanding of the regulatory responsibilities of a Registered Manager and the law and CQC regulations relating to domiciliary care services.
o Must have S/NVQ L5 or equivalent, or be willing to work towards a relevant management qualification
o Understanding of systems to maintain confidentiality in relation to customers, staff and the business
o Knowledge of health and safety matters in relation to homecare services and risk management
o Knowledge of how to recognise abuse and safeguarding procedures
Experience and skills
o Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals
o Ability to support customers with all aspects of their daily living in a manner that respects their dignity, is non- judgmental and promotes their independence, choices and privacy
o Experience of care services, risk assessment and person-centred care and support
o Ability to plan and organise workloads effectively
o Good administrative skills and computer literacy
o Experience of managing and developing an effective staff team including recruitment, training, supporting and supervising staff
o Ability to maintain clear written and electronic records and to follow statutory reporting procedures
o Experience of financial management desirable
o Ability to implement policies, procedures and instructions
Additional requirements
o Willingness to work flexibly and to keep knowledge and skills up to date
o To work closely with the Head of Homecare, attending very regular reflective supervision sessions and annual appraisals
o Attain an enhanced Disclosure from the Disclosure and Barring Service formally known as the Criminal Records Bureau (CRB) Disclosure
o Right to work in the UK
We would love to hear from you!
Good luck!
Please take time to study our website, Recruitment Pack and the JD before sending us a cover letter. Thanks!
Registered Charity
51 - 100
Empowering independence with compassionate Homecare for confident living
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Treasures Foundation offers accommodation and outreach to vulnerable women who have backgrounds of addiction, trauma, mental health and the criminal justice system. We provide housing and support until women can make the transition into their own homes, with some long-arm support extending beyond this period.
The Area Manager will work alongside the COO and CEO to help develop and manage the existing service as well as a new detox provision. Duties will include, but are not limited to, the following:
· Providing guidance to Specialist Support Manager, Project workers and Volunteers to support their professional development, ensuring that the service is run professionally, efficiently and effectively.
· Fostering a holistic approach to supporting staffs needs, through supervision and appraisals.
· Seeking and highlighting opportunities for change at project/ organisational level
· Creating and developing a group programme which meets the needs of the women and aims of the project, such as effective communication and conflict resolution
· Planning and managing the staff rota and Out of Hours emergency on call rota, required to meet the needs of the service
· Reviewing and auditing the service on a continual basis, ensuring that it meets both the needs of the residents and quality standards.
· Ensuring the safety of the houses by managing challenging behaviour, through conflict resolution and following procedures
· Fostering good working relationships with key stakeholders
· Overseeing the individual tailored programmes created by project staff.
· Helping to build and develop relationships with outside organisations in order to promote the work of Treasures and identify opportunities to achieve the best outcomes for residents.
· Adhering to relevant policies and procedures
· Ensure staff update data base system and log reports
· Updating trustees quarterly on the service by providing a written report
Person Specification
Essential
· Experience managing supported living or residential care (ideally mental health focused)
· Knowledge of working with individuals with complex or challenging behaviours
· Comfortable supporting and leading staff teams
· Strong communication and organisational skills
· Someone proactive, confident, and committed to high standards of care and support
This post is subject to an Enhanced Level with a Barred List DBS check, although we do not discriminate, and we actively welcome applications from those with lived experience of the Criminal Justice System and/or in recovery from drug and alcohol addiction.
Please submit a personal statement/cover letter
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
The Digital Marketing Manager will play a key role within the Marketing and Communications team, leading the day-to-day delivery and performance of our digital channels. This includes overseeing website content and UX, managing digital advertising campaigns, optimising SEO, and producing digital content particularly short-form video for our key audiences. The role will also work closely with internal teams to support campaign and project delivery, while contributing to a consistent and data-led digital approach across the organisation. This position reports to the Senior Digital and Marketing Manager and will work alongside colleagues and suppliers to improve brand visibility and engagement across all digital touchpoints.
Who we’re looking for
We are looking for a hands-on digital marketer with experience in delivering integrated campaigns across web, email, and social platforms. The successful candidate will have strong technical skills in areas such as paid media buying, analytics, and search engine optimisation, with a proven ability to drive engagement and deliver measurable results. A working knowledge of video editing and CMS platforms (particularly WordPress) is also important. The ideal candidate will be analytical, collaborative, highly organised, and bring a creative mindset to optimising digital content and experiences for our audiences.
Role purpose
This role exists to drive the performance and quality of WorldSkills UK’s digital marketing. The postholder will be responsible for delivering high-quality, audience-focused content and campaigns that strengthen the organisation’s reach, improve the user experience across our platforms, and help generate increased awareness and participation in our programmes. By bringing key digital functions back in-house, this role will enhance efficiency, support cost savings, and ensure WorldSkills UK remains visible, competitive, and aligned with strategic priorities in the Further Education (FE) and skills sector. The postholder will also play a key role in ensuring our digital content reflects our organisational values, including accessibility, inclusion and relevance to diverse audiences across the UK.
Key tasks and responsibilities
Website management:
- Lead the day-to-day management of the website, ensuring it is fully optimised for SEO, UX, and Conversion Rate Optimisation (CRO) to enhance the user journey and help deliver WorldSkills UK’s strategy.
- Create, curate, and publish engaging, on-brand multimedia content, including text, images, and videos, to maintain a dynamic online presence.
- Conduct comprehensive audits focusing on CRO, usability, accessibility, and site functionality, with strategic guidance from the Senior Digital and Marketing Manager; prioritise actionable insights to drive ongoing improvements.
- Monitor and analyse website performance metrics using tools like Google Analytics and providing insights to optimise user engagement.
- Manage and update the Content Management System (CMS), ensuring functionality, security, and mobile friendliness, while coordinating with developers to troubleshoot technical issues and introduce new features.
- Take ownership of SEO and Pay Per Click (PPC) strategies, leading monthly reviews to monitor performance and increase website reach.
- Ensure compliance with accessibility standards, providing an inclusive experience for all users.
Social media and paid advertising:
- Plan, execute, and optimise paid social media campaigns to support WorldSkills UK’s marketing objectives.
- Work with our PPC agency to increase traffic to the website.
- Align paid social media efforts with organic strategies, ensuring consistent messaging and branding across all channels.
- Collaborate with the Senior Digital and Marketing manager and external agencies to deliver high-performing campaigns, including briefing, asset preparation, and performance reviews.
- Monitor campaign performance metrics, providing actionable insights and recommendations to improve effectiveness.
- Conduct A/B testing on ad creatives and targeting to refine strategies and maximise impact supported by the Senior Digital and Marketing Manager.
- Manage campaign budgets efficiently, ensuring optimal allocation of resources to meet WorldSkills UK’s Key Performance Indicators.
Video editing and multimedia:
- Collaborate with the other members of the Marcoms team to plan, produce, and deliver engaging multimedia content, including videos and photography, that aligns with campaign objectives and supports both digital and organic communication strategies.
- Ensure video content is high quality and compliant with accessibility best practices, including subtitling and captioning.
- Manage video and image content libraries, ensuring materials are properly labelled and easily accessible for cross-platform use.
- Support diversity and inclusion initiatives by ensuring all content reflects a wide range of voices and perspectives.
- Regularly evaluate content performance, using analytics to inform improvements and innovations.
- Edit WorldSkills UK video content for use at events, on social media and web.
Reporting and insights:
- Establish and track key performance indicators (KPIs) for digital marketing efforts, providing regular reports to senior management.
- Analyse marketing data to identify trends, inform strategy, and drive continuous improvement.
- Contribute insights from competitor research to ensure WorldSkills UK remains innovative and differentiated in its digital approach.
- Stay informed on social media trends, platform updates, and best practices to enhance campaign delivery and audience engagement.
Person specification
Key: [E] Essential / [D] Desirable.
Qualifications and experience:
- Marketing degree or equivalent experience (CIM, DMI accreditation) [D].
- Proven experience managing websites using Content Management Systems (WordPress) [E].
- Experience with Google Analytics and other digital tools to track and optimise performance [E].
- Demonstrated expertise in planning, executing, and optimising organic and paid social media campaigns across platforms such as Facebook, Instagram, LinkedIn, and Twitter [E].
- Hands-on experience with CRM platforms, particularly HubSpot, including managing email and social media marketing campaigns and analysing campaign performance [D].
- Proficiency in using Adobe Premiere Pro or another video editing software [E].
- Strong copywriting and editorial skills, with the ability to adapt complex information for varied audiences [E].
Knowledge and skills:
- Knowledge of SEO principles and digital best practices [E].
- Ability to produce engaging copy for a variety of channels and audiences [E].
- Strong organisational skills, with the ability to prioritise tasks, meet deadlines, and collaborate as part of a team [E].
- Creativity and a problem-solving mindset, with the ability to innovate and adapt [E].
- Demonstrates a commitment to ensuring that all communications, digital and otherwise, are accessible, inclusive and aligned with equity, diversity and inclusion principles [E].
Personal qualities and attributes:
- High attention to detail and a proactive approach to improving processes [E].
- Strong team player with excellent communication and collaboration skills. [E].
- Respect for diversity and inclusion, ensuring content reflects these values [E].
How to apply
Please view the full Application Pack for further details on how to apply.
This role is office based (as above) but with flexible hybrid working. It is expected that the postholder will attend the office once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.
The client requests no contact from agencies or media sales.
Thank you!
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Join Our Team!
Crohn’s and Colitis UK are on the look out for a new HR Operations Manager!
Reporting to the Head of People, you will be responsible for the day to day running of a proactive and supportive HR service, with an integral role in shaping and implementing improvements in line with the service goals, ensuring the smooth running of our HR processes, policies and procedures.
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
About You
We are looking for someone who is proactive and highly organised, with great communication skills that can build relationships with all key stakeholders, both internal and external. Ensuring that all staff are trained, supported and motivated to deliver a consistent, effective and high quality service to the organisation.
This role is suited to an experienced HR Manager who:
- Has strong knowledge of HR processes, policies and procedures as well as employment laws, regulations & best practices.
- Can create fair and consistent HR Policies and procedures, regularly conduct audits to identify areas of non-compliance and ensure accurate records are maintained.
- Can lead operational planning and budgeting.
- Has a forward thinking and inspirational vision for the role of HR in a charitable organisation.
- Has a vision for how working practices and culture can develop for the better.
- Has a proven commitment to the principles and practices of access in the workplace and have excellent knowledge of current issues in of EDI and can implement EDI principles and policies.
- Is able to successfully balance the needs of the individual (compassion) with the operational and ambitious needs of the organisation.
- Has experience of supporting and developing managers through change.
- Is CIPD qualified.
Please see our Recruitment Pack for details of our full Job Description and Person Specification.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, you will be required to attend the Hatfield office once a week and monthly directorate meetings. In addition, the charity meets four times annually at its office in Hatfield (or a location in London) for its’ ‘All Staff Together’ days, at which attendance is mandatory.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Salary Sacrifice Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Juliette Robinson, Head of People.
Please submit a CV and supporting statement via email, outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.
Closing date: Monday 11 August 2025 at 9am
First round interviews will be taking place remotely on 21 and 22 August.
Second round interviews will take place in person at our Hatfield office on 28 August
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Registered Charity
51 - 100
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
| Position | Communications Manager
| Salary | £37,000 - £40,000
| Contract type | Permanent & Full-Time
| Remote/Hybrid | Hybrid
| Days in office | 3 days per week from Croydon office, mixed with hybrid home working
| Overview and key points on the role | Are you a creative, unflappable communications professional with the emotional intelligence to navigate sensitive stories and diverse audiences? Do you want to lead the day-to-day delivery of bold, unapologetic communications that put survivors at the heart of everything — and help raise vital funds to support them? This is a unique opportunity to join Rape Crisis South London at a pivotal moment, as we launch our first-ever Fundraising & Communications directorate and bring our powerful new brand to life. You’ll own our external and internal comms channels — from social media and newsletters to media relations and website content — driving awareness, donations, and meaningful change. You’ll thrive in a fast-paced, ambitious environment where your ideas and creative energy can shape powerful public narratives. You’ll be a natural relationship-builder who can switch tone instinctively, whether speaking with survivors, brand agencies, journalists, or senior leaders. You’ll work collaboratively with colleagues across the organisation, bringing our mission alive with clarity, empathy, and impact.
What you’ll do: Lead the day-to-day delivery of all communications activity, ensuring every message is on-brand, survivor-centred, and bold Manage and create content for social media, newsletters, website and press, shaping compelling campaigns that grow our audience and fundraising income Work with external agencies and PR consultants to deliver creative campaigns and media opportunities Respond sensitively and swiftly to reactive media enquiries and sensitive stories Train and support colleagues to use our brand and tone of voice consistently Use insight and evaluation to continually improve the impact of our communications
Who you are: Highly organized, motivated, and able to manage multiple deadlines in a fast-moving environment Emotionally intelligent and confident communicating about sensitive issues with empathy and care A skilled storyteller and sharp editor with a keen eye for detail and brand consistency Proactive and creative, with a knack for spotting opportunities and turning ideas into action Experienced working across digital platforms and managing media relations Passionate about ending sexual violence and committed to equality, diversity and inclusion
Why join us? You’ll be part of a bold, survivor-led organisation driving change in South London and beyond. This is a chance to help us flip the script on sexual violence — raising our profile, deepening public understanding, and bringing vital funds to support survivors. You’ll work with a passionate, diverse, and dynamic team who value collaboration and innovation. To find out more about the role and how to apply, please see the attached job description. We welcome applications from all backgrounds and encourage candidates who bring diverse experiences and perspectives.
Join us to help change the conversation and support survivors — apply today!
The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in management and leadership roles in the violence against women and girls movement. All positions are located in the UK and require the right to work in the UK.
| How to apply | Please apply with an up-to-date CV and cover letter (of up to 1000 words) identifying how you meet the essential and any desirable qualifications, skills and experience
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Social and Digital Marketing Manager works closely with the Head of Marketing & Communications, Income Generation and Engagement directorate and the Children’s Services directorate to develop and deliver digital campaigns across the charity to increase reach and brand awareness, deepen engagement, and encourage support from our warm and cold target audiences.
As a proactive member of a small and ambitious Marketing and Communications team, you will contribute to both generating content for ongoing communications and upcoming exciting campaigns, in particular planning, creating and publishing content for some key projects - our attendance at and partnership with Carfest, our September appeal and Play in Healthcare Week 2026 (13 to 17 October). You will also be the go to digital expert supporting and advising colleagues, so they are able to ideate and generate content independently where necessary.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced leader with a passion for delivering high-quality care and making a real difference in people's lives? Do you have the skills and dedication to drive excellence in social care? Then we want to hear from you.
As a Registered Manager, you will lead and develop your team, ensuring they feel supported, motivated, and equipped to provide exceptional, person-centred care. You will be responsible for overseeing recruitment, supervision, and performance management while fostering a positive and collaborative workplace culture. Additionally, you will take ownership of financial management, ensuring budgets are effectively managed and financial processes are followed.
You will be instrumental in ensuring the service remains fully compliant with all regulatory and safeguarding standards, maintaining the highest levels of quality and safety. As the CQC registered manager, you will oversee quality assurance measures and key performance reporting. You will also build strong relationships with internal teams, external agencies, and the wider community to enhance the support and opportunities available to the people we support.
The client requests no contact from agencies or media sales.
Thank you!
Contract and working hours: Permanent, part time (17.5 hours per week). Hybrid working with a minimum of 6 days in the office per month (pro rata).
Purpose and scope
Are you passionate about improving the quality of medical education and using data to drive better outcomes? We’re looking for a detail-oriented, analytical and collaborative individual to join our team as a Quality Management Officer.
You will support postgraduate medical education by ensuring that physician training across the UK meets the highest quality standards. You'll play a pivotal role in analysing national data, supporting policy development, and enabling quality assurance processes that shape the careers of future consultants.
What you bring to the table
To thrive in this role, you will have:
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Advanced skills in Microsoft Excel and experience analysing complex datasets
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Strong ability to interpret and communicate data driven insights
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Experience in report writing and presenting findings to diverse audiences
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A collaborative approach
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Good organisation skills with the ability to manage multiple priorities and deadlines
About the Federation
The Federation of the Royal Colleges of Physicians of the United Kingdom is a unique collaboration between the Royal Colleges of Physicians of London, Edinburgh, and Glasgow. Together, we shape training, assessment, and continuing professional development, ensuring the next generation of physicians receives world-class education and certification.
Through the Joint Royal Colleges of Physicians Training Board (JRCPTB), we set the standards for postgraduate physician training and assessment in the UK and beyond. We work closely with NHS bodies, the General Medical Council (GMC), and training providers to ensure excellence in medical education.
Our benefits
Working at the RCP comes with lots of benefits designed to ensure that you feel valued and supported in your role. The benefits we offer include:
- 27 days holiday per annum, plus bank holidays
- group personal pension plan with 7% employer contribution
- interest-free season ticket loan
- life assurance
- annual pay award
- flexible working hours
- employee assistance programme – 24/7 advice and support for any work-related issues as well as any problems affecting your home life
- occupational health team – includes employment and work-related health assessments, health checks and work station assessments
- cycle to work scheme
- health cash plan
- professional training and development opportunities
- enhanced maternity and paternity pay
- staff discounts platform – including discounts on cinema tickets and a range of high street brands
Closing date: Friday 18 July 2025
Shortlisted candidates will be notified: 1 August 2025
The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.
The RCP is all about our people – our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into .
Thank you!
The National Youth Agency is looking for a new Local Quality Manager to join our Youth Work Innovation & Development Team.
Contract: 12 months fixed term
Hours: Full-time - 37 hours per week
Salary: £44,473 per annum
Remote: This role is homebased (within the UK) with occasional travel for staff residentials and other events.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
Responsibilities will include:
- Lead delivery of key Local Offer programmes, such as our successful Peer Review and Peer Network Programme, which are designed to support Local Authorities and organisations in meeting the needs of young people and in the case of Local Authorities meet their Statutory Duty (section 507B).
- Manage the delivery of traded services relating to Quality Standards and Organisational Development.
- Manage and regularly update both existing and new online resources related to Quality Standards, ensuring consistency and standardisation across all materials.
- Collaborate with the National Curriculum and Learning Manager to influence the youth work curriculum and share learning and insight from programmes
- Work collaboratively with the Youth Investment Fund Programme Manager to inform and develop Quality Standards.
- Work with Local Policy & Partnerships Manager and the NYA Knowledge Team to develop sector insights and to share learning and knowledge across NYA teams and the youth work sector.
- Collaborate with Local Authorities and partner organisations to promote awareness and encourage participation in NYA programmes and Quality Standards.
- Utilise NYA tools, including Customer Relationship Management (CRM) and Project Management systems, to generate timely and relevant performance and financial reports that support informed decision making and effective programme delivery. Experience of using project management platform (or similar) would be an advantage.
- Provide line-management and support to peers and officers as required.
Our ideal Local Quality Improvement Manager should have the following:
- Extensive experience working directly with young people across diverse settings, demonstrating a deep understanding of youth development and engagement.
- Demonstrated expertise managing youth work programmes and improving practice standards, including within Local Authority contexts.
- Proven experience in assessing youth work against established standards and implementing quality assurance processes for effective management, delivery, and evaluation.
- Comprehensive knowledge and experience in embedding best practices in youth voice, participation, and leadership within services and programmes.
- Strong understanding of the current challenges facing Local Authorities and youth sector organisations, and the implications for young people’s needs and service delivery.
- Ability to analyse complex organisational and Local Authority structures, reflect critically, and articulate clear recommendations for improvement and recognition of effective practice.
- Excellent organisational and leadership skills, with experience supporting and managing peers and officers in a collaborative environment.
- Strong interpersonal skills with the ability to motivate teams and work effectively with partners and stakeholders.
- Proven experience in project management, with a proactive, self-starting approach and a strong focus on solutions and outcomes.
- Resilient, flexible, and ambitious, with the ability to manage multiple priorities, work under pressure, and maintain high standards.
- Willingness and ability to work flexible hours, including evenings and weekends as required.
- High level of accuracy and attention to detail in all aspects of work.
- Confident in using modern Customer Relationship Management (CRM) systems, project management tools, and online learning platforms. Experience of using project management platform (or similar) would be an advantage.
Please refer to our Candidate Pack for more information on the role and the requirements.
Why Work for NYA?
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements.
To apply, please submit the following via our online application platform by 11:59pm on Friday 18th July 2025:
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
More about us
Discover more about the National Youth Agency and our work on our website.
Youth Work changes lives.
Which is why we’re committed to ensuring that as many young people as possible get to benefit from the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-222460
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shop Manager
Working Pattern: 5 out of 7 days per week to be agreed with successful candidate
SALARY: £15.12 per hour
CONTRACT: Fixed until October 2026. Possibility to extend depending on lease and successful turnover
Bring your retail know-how and leadership skills to a role that makes a difference.
We’re looking for a dedicated Store Manager to take the lead in overseeing the daily operations of our brand new shop in Leyton — driving sales, inspiring a positive customer experience, and ultimately helping to fund vital support services for older people in Waltham Forest.
In this role, you’ll be at the heart of the store, guiding a fantastic team of staff and volunteers. You’ll play a key role in their development, offering clear leadership, hands-on training, and day-to-day support to help everyone thrive.
If you're an experienced retail manager with strong people skills and a desire to use your talents for a cause that really matters, we’d love to hear from you.
The client requests no contact from agencies or media sales.
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This new role is an exciting opportunity to drive the growth of Family Fund’s high value giving, helping more families raising a disabled or seriously ill child access the support they need.
As a key member of the fundraising team, you will play a vital role in securing transformational income from high-net-worth individuals building strong, lasting relationships that fuel our mission and increase our impact.
The role
As Philanthropy Manager, you will shape our philanthropic strategy, develop a new prospect pipeline and secure long-term support from individuals, family foundations, and wealth intermediaries.
You will work closely with internal stakeholders across the organisation, to identify funding priorities and opportunities for donors. You’ll ensure we develop and deliver a long-term philanthropy strategy, building and managing relationships with wealth managers, private client advisers and networks that can introduce and connect donors to Family Fund.
You will accurately record prospect and donor activity on our CRM system, maintaining clear pipelines and forecasts, and producing high-quality reports to monitor progress and impact.
About you
We are looking for someone who is passionate and committed to drive our philanthropy strategy forwards. You will be a brilliant communicator, able to influence and inspire, representing Family Fund externally as a compelling ambassador for our work. You will be results driven with a solid track record securing major gifts from donors and demonstrable success in building new relationships. You will be entrepreneurial and self-starting, with the confidence to build a new programme from the ground up.
About us
Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.
We’re growing our collaborative and ambitious Fundraising Team at Family Fund, with exciting roles that will play a key part in helping us reach more families raising a disabled or seriously ill child.
We’re also recruiting for:
Corporate Partnerships Manager (New Business) – to build strategic new corporate partnerships that support our mission.
Community and Volunteering Fundraisers – to drive local engagement and inspire community fundraising.
Each role offers the chance to make a real impact, working alongside passionate colleagues in a values-driven organisation. If you’re looking for a meaningful role where your fundraising expertise can truly change lives, we’d love to hear from you.
We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day.
We commit to inclusion, equity and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.
How to apply
Please complete the online application and submit your CV and a covering letter telling us how you meet the requirements for this role. Your cover letter should be no more than two pages long.
For more information, please read and download the job description.
The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a right to work check and employment history verification.
Information
Closing date: 01 August 2025
Interview dates: 22 August 2025
Registered Charity
101 - 500
Our mission is to improve the day-to-day lives of families on a low income, raising a disabled or seriously ill child, or young person.
The client requests no contact from agencies or media sales.
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Join us in transforming how we use data to change young lives!
We’re on the lookout for a confident communicator and change-maker to lead engagement and adoption across our exciting new CRM programme.
As our Fundraising CRM Change Manager, you’ll play a key role in making sure our teams are ready, informed, and inspired to get the most out of our new system. You’ll work with colleagues across Fundraising, Marketing and beyond, training, guiding, and supporting them to embrace new tools and processes that help us connect even better with the young people and supporters at the heart of our mission.
You’ll help build a culture of confidence around data, drive adoption through clear communications and creative engagement initiatives, and ensure that the real benefits of the project are being tracked, reported and realised. From building training programmes and user guides to championing our data transformation team, you’ll be at the centre of it all.
This is a fantastic opportunity for someone who’s excited to work collaboratively on a project that truly matters.
If you’re passionate about helping teams succeed through change, and want to use your skills to empower young people into work and education, we’d love to hear from you. Even if you don’t tick every box, your experience might still be just what we need.
Registered Charity
More than 1000
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Thank you!
£40,500 - £47,700 per year
Fixed term (18 months), full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
Prostate Cancer UK are launching the most ambitious fundraising appeal in our history, and we’re looking for a brilliant Appeal Manager to help make it happen. In this role, you’ll be right at the heart of the campaign, working closely with the Head of Appeal to keep everything on track and running smoothly. You’ll coordinate plans, manage timelines and milestones, and help make sure everyone involved knows what’s happening and when.
You’ll drive forward the creation of campaign materials too, from website content and videos to newsletters and donor content. Your role will be to make sure everything’s consistent, high-quality and feels part of one powerful, inspiring appeal. You’ll also keep campaign plans, documents and resources organised and easy for everyone to access.
Working closely with teams across the charity including fundraising, communications, finance and our programme teams acting as the central point of coordination. You’ll help prepare briefings and updates for senior leaders and external partners, support events and meetings, and make sure every interaction feels thoughtful and well-planned.
If you thrive on collaboration, love making things happen, and want your work to have real impact, this is your moment.
What we want from you
We’re looking for an Appeal Manager who makes things happen and keeps things moving. You’ll be highly organised, thrive on hitting targets and love the satisfaction of seeing a plan come together. You’re good at managing shifting priorities, recognising what’s most important, and making sure it gets done.
You’ll have experience of working on a major fundraising appeal, capital campaign or within a high-performing fundraising team and know what it takes to deliver brilliant donor experiences. You’ll be comfortable coordinating complex projects with lots of moving parts and stakeholders, keeping everything on track and everyone in the loop.
A sharp eye for detail and a proactive, collaborative approach are essential. You’ll enjoy working across teams, building strong relationships and making sure nothing slips through the net. You’ll also be an effective and engaging communicator, with excellent written and verbal skills and the ability to pull together clear, thoughtful briefings and reports.
If you're a natural doer with a sharp eye for detail and a passion for purpose, we would love to hear from you.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 27th July 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. First round interviews are currently scheduled for the week of Monday 4th August 2025 and second round from Monday 11th August 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
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We are recruiting for a new Operations Manager to take on a broader and more strategic version of an existing role, with overall responsibility for the operational delivery of our services across three office locations.
The successful candidate will oversee HR, facilities management, IT, and our volunteer programme. You will lead a small but dedicated administrative team and work closely with colleagues at all levels as part of our Senior Management Team (SMT).
We are seeking a practical, solutions-focused and detail-oriented individual who thrives in a fast-paced environment and enjoys improving systems, processes and ways of working— especially within a charity context and with limited resources. You will be confident working with a wide range of internal and external stakeholders, including major City law firms who support our pro bono work.
To apply, please share your up-to-date CV together with a cover letter of no more than two pages of A4, setting out how you meet the person specification and why you would like to work with South West London Law Centres.
Please note that applications without a cover letter will not be considered.
The closing date for the post is 29 July 2025 by cob 5 pm with interviews soon after. If you would like to have a brief informal chat to discuss the role, please contact us.
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Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
- To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
- To provide a true alternative to A&E via a non-clinical drop-in service to support clients
- To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual
The Role
The role of the team manager will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will also include line management and supervision of senior support workers and support workers within the service. Team managers are responsible for management of their site; including report writing, audits and being the named manager for the site and allocated borough following the borough-based approach. This role directly supports the service managers in keeping to a high standard service. The role will include implementing a smooth running of the service including facilitating debriefing and providing senior support onsite. The role of the team manager is non-clinical.
Key Responsibilities
• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation
• Understanding of risk and risk management
• Understanding safeguarding adults and children processes and legal requirements
• To work autonomously in a fast-paced environment and under pressure
• Oversee re-admitters and clients being discharged on a weekly basis
• Good time keeping skills - Essential
• Responsible lead for allocated site, attend and lead discussions with MDT teams
• Responsible for keeping allocated site to a high standard and reporting any health and safety concerns
• To facilitate weekly team meetings with minutes and feedback any internal and external changes
• This role will be considered a key worker role
• Understanding of safety planning and de-escalation
• Experience of working with challenging behaviour
• Keep minutes of all meetings attended and feedback to the wider team
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
• Promoting people’ rights and responsibilities
• Considering each person as an individual
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery
• To attend all mandatory training including safeguarding and GDPR.
• Providing advice, information, practical and emotional support to clients
• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
• Engaging with clients to show empathy, inspire hope and promote recovery
• Establishing supportive, empowering and respectful relationships with clients and carers/ family
• Maintaining accurate records, detailing interventions
• Ensuring that outcomes, outputs and impact are recorded
• Understanding CQC standards and NICE guidelines around mental health
• Providing administrative support to the team
• Overseeing and provide shadowing to new staff members and volunteers
• Attend reflective practice, peer supervision and line management supervision
• Create and maintain good working relationships with partner agencies
• Actively participate in training and development
• Provide guidance to support workers and volunteers
• To work with service managers and assist with reporting and monitoring
Person Specification
• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
• Experience of line management within a mental health setting
• Experience of de-escalation
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Evidence of continual professional development
• Understanding of the Recovery Model in mental health
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Understanding of how to report and mitigate risks
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Understanding safeguarding adults and children processes and legal requirements
• Awareness of issues in mental health service provision
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Ability to prioritise and manage workload
• Ability to involve clients and carers in all aspects of work
• Empathy and non-judgemental approach
• Good communication skills
• Capacity to work within an agreed shift pattern
• Experience of delivering information and advice (housing, benefits, debt etc)
• Experience of non-clinical, therapeutic interventions like psychoeducation
• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
• Understanding of different databases such as Views, Salesforce and NHS
• Car driver with sole ownership of a vehicle and ability to travel to multiple locations (e.g. NHS sites and community sites) would be essential.
• Ability to work out of hours and on weekends at multiple locations including NHS sites and community sites
Registered Charity
101 - 500
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.
The client requests no contact from agencies or media sales.