Quality manager jobs in hammersmith, greater london

This is an exciting opportunity to play a central role in delivering a full calendar of educational events for a thriving community of Intensive Care professionals. Working at the heart of the Society, you’ll collaborate with passionate clinicians, educators, and partners to bring high-quality learning experiences to practice, from virtual Study Days and webinars to our flagship State of the Art Congress, which attracts over 1,500 delegates each year. If you’re a highly organised project manager who takes pride in creating impactful events that advance professional practice, this role is for you!

The Intensive Care Society (ICS) is the heart of the UK’s intensive care community, bringing together doctors, nurses, psychologists, pharmacists, and allied health professionals who dedicate themselves to saving and transforming lives. Our mission is to foster groundbreaking research, elevate care standards, and deliver the best outcomes for patients and their families.

To apply: please send your CV and a supporting statement (maximum 500 words) outlining how you meet the essential criteria listed in the person specification.

• Closing date: applications must be received by 9am on Monday 8 December.
• Interviews: scheduled to take place on Friday 12 December.
• Applicants must have the right to work in the UK.
• Hybrid working with a minimum of two days in the office in London.

Make a real difference in the lives of asylum seekers and newly recognised refugees! Join New Citizens’ Gateway as an Outreach Project Manager and lead the delivery of vital frontline support to people residing in temporary accommodation across five hotels in Barnet. You will oversee a dedicated outreach team working to reduce isolation, improve wellbeing, and empower individuals seeking asylum.

We offer a supportive working environment with excellent benefits including:

• 6% employer pension contribution
• 35 days annual leave (including bank holidays)
• Ongoing training and professional development opportunities

New Citizens’ Gateway (NCG) is an independent, registered charity working to reduce health inequalities, combat social exclusion and poverty, and support the integration and independence of refugees and asylum seekers.

We are seeking a highly motivated and experienced Outreach Project Manager to lead our outreach service. This role is responsible for managing outreach staff, coordinating support across multiple hotel sites, ensuring compliance with safeguarding and quality standards, and providing specialist guidance to the team on complex client issues.

The successful candidate will have at least two years’ project management experience and direct experience supporting refugees and asylum seekers, with strong communication and organisational skills. Ability to speak a community language is desirable.

New Citizens’ Gateway is committed to equality, diversity, and creating a workplace that values lived experience. We welcome applications from people of refugee background and others with direct experience of the issues our clients face.

Closing date: 10/12/2025  Interview date: 15/12/2025 (please keep this date free)

As an Individual Giving Manager, your role will have overall responsibility for the operational delivery of the Individual Giving strategy. You will use proven fundraising techniques across print and digital to grow and diversify our programme, engaging with both new and existing audiences to support our work with children with brain injury and neurodisability.

You will also be responsible for developing and implementing legacy marketing plans, utilising channels including direct marketing, digital and events. Alongside this, your role will focus on our mid value programme, producing and developing campaigns and stewardship plans aimed specifically for this audience.

The Individual Giving team are a small and ambitious team who sit within Public Fundraising and form part of a wider Fundraising and Communications directorate. The team is responsible for generating around £1m in income a year, through recruiting new donors and building relationships with existing donors, including legacies and mid value supporters. We have ambitious plans for growth and, as part of a supporter marketing remit, are developing more holistic relationships with our supporter base.

Reporting to the Senior Individual Giving Manager, you will take overall responsibility for planning, managing and delivering innovative and impactful supporter campaigns across a range of channels. With the ability to resolve everyday challenges and obstacles independently, you will be expected to deliver a range of Direct Marketing fundraising campaigns through the full creative process, from briefing to concept, through to final delivery, as well as reviewing results and making recommendations. You will also be responsible for developing and implementing legacy marketing plans, utilising channels including direct marketing, digital and events. Alongside this, your role will focus on our mid value programme and producing and developing campaigns and stewardship plans aimed specifically for this audience.

Interview Date: 17 December 2025

Duties and Responsibilities:

Campaign project management:

• Plan, manage and deliver innovative and impactful supporter campaigns across a range of channels, including donor development, supporter acquisition and prize led fundraising activities.
• Support the Senior Individual Giving Manager in the setting of budgets and achieve income targets outlined in annual plans.
• Produce, take ownership of and implement medium to long-term product strategies for elements of the development and/or acquisition programmes – delivering all associated campaign activities, assessing the performance of each product against response and income targets, and managing these on an ongoing basis in order to meet or exceed targets.
• Produce clear and succinct briefs to agencies, suppliers and internal stakeholders.
• Use marketing judgement to proof, edit and develop compelling creative, and make sound decisions on proposals and testing plans.
• Work closely with the Data Manager, as well as Supporter Care, Communications, Events and Partnerships Fundraising to successfully deliver campaigns and evaluations.
• Continually test and learn across campaigns to improve performance, consistently looking to improve ROI and lifetime value across the programme.
• Manage contract and campaign agreements with external agencies, ensuring activities are delivered in a compliant way, adhering to GDPR and fundraising regulation including the Code of Fundraising Practice.

Management of supporter journeys:

• Develop effective welcome and supporter journeys, to help minimise attrition and increase the average lifetime value of donors.
• Ensure that new supporters are thanked and welcomed appropriately, with an emphasis on testing early-stage engagement.
• Support the creation and testing of an integrated supporter journey programme that is segment and channel based, in collaboration with colleagues across the wider Fundraising department.

Reporting and analysis:

• Closely monitor campaign results and provide updates on performance.
• Produce post-campaign analysis reports.
• Work with the Data Manager to develop and update existing reporting mechanisms.
• Make recommendations to improve the performance of future campaigns based on evidence and data.

Legacy marketing and administration:

• Develop and implement legacy marketing plans utilising channels including direct marketing, digital and events.
• Liaise with the wider Public Fundraising team to brief speakers and identify new speakers or ‘Legacy Ambassadors’ to help promote legacy fundraising at key events.
• Build one to one relationships with potential legacy donors, including taking them on tours of The Children’s Trust to showcase our service provision.
• Management of legacy administration including liaison with solicitors, executors, other charities (who are benefitting from the same estate) and family members.

Mid value programme:

• Work with Senior Individual Giving Manager to develop and implement the mid value donor fundraising strategy.
• Build and steward relationships with our mid value donors, developing relationships which inspire donors and supports them towards making significant gifts to The Children’s Trust and encourages long-term support.
• Identify and develop mid value prospects, as well as potential major donor prospects from within the mid value cohort for stewardship by the Philanthropy team.
• Collaborate with colleagues to build appropriate supporter journeys for mid value prospects and donors.
• Consider innovative ways of engaging mid value donors and prospects, such as targeted communications and events.

Developing insight, product development, competitor analysis and industry  perspective:

• Use existing research and insight, and where appropriate, undertake and commission new projects to derive new / further insight and analysis.
• Identify, research and develop new products, creative ideas and fundraising initiatives.
• Keep up to date with industry developments and act upon direct and digital marketing trends and statistics.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

We are searching for a Business Support Manager who is enthusiastic to work within our small but driven team. The Business Support team plays a key role in the charity, as the income generated from employers supports our whole operation.

Protect is the UK’s whistleblowing charity. Our aim is to protect the public interest by helping workers to speak up to stop harm and wrongdoing. We support whistleblowers by providing free and confidential legal advice, we help employers improve their whistleblowing frameworks and cultures, and we campaign for legal and policy reform.

The service we offer to organisations is unique and we work with a wide range of organisations in the public, private and charity sectors - and from FTSE to SMEs. Whistleblowing has never been more important and the work we do encourages more employers to develop safe working cultures, where their staff are confident to speak up if they see wrongdoing.

The vacancy would suit someone who has strong line-management and B2B business development skills, who is interested in working in a charity/legal environment.

You will help attract new business, account-manage a number of clients and line-manage 4 members of the team.  There are opportunities to be involved in the delivery of training or consultancy, and in the design of new webinars and resources for employers.

We are looking for a self-starter who uses their initiative to contribute great ideas and succeed with their sales.

Business Support Team

The current team consists of the Client Relationship Director, 2 Relationship Managers, 2 Account Executives and a Marketing & Digital Operations Manager.  The team is responsible for new business, account management, webinars and round tables, marketing, and product development.  

Key Responsibilities

Leadership & Team Management:

· Lead, coach, line manage and develop the Relationship Managers and Account Executives, to consistently achieve target. 

· Role model by achieving own sales targets and developing client relationships with key accounts.

· Ensure that the team responds promptly to all enquiries from employers seeking support in enhancing their frameworks.

· Provide mentorship, training, and professional development opportunities for the team to enhance their skills and knowledge, ensuring a supportive and collaborative work environment.

· Set clear objectives and performance standards for the team, conducting regular performance reviews and providing ongoing support.

· Foster a positive and inclusive team culture that reflects the charity’s values.

Sales & Account Management

· Key account management of our high-level Members, leading on associated consultancy projects, sales and upsells.

· Ownership of particular sectors, including researching, approaching, organising and leading on webinars, round tables, blogs and specialist training.

· Selling the charity’s services to inbound enquiries, and identifying prospects and selling the charity’s services through proactive outbound activity.

· Being attentive to current legal affairs, whistleblowing cases and commercial market trends to accurately inform sector and client approaches.

· Represent the charity at exhibitions, events and conferences.

Service Delivery:

· Assisting the Director in implementing the strategy and scoping new revenue streams.

·  Monitor and evaluate service quality, making improvements where necessary to enhance efficiency and effectiveness.

· Develop and maintain resources, guidance, and templates for the team to ensure consistent and high-quality service.

· Develop and improve tools and processes for engaging employers including through feedback.

· Keep abreast of changes in the related environment.

· Working with the Director and Marketing & Digital Operations Manager, ensure content on our website remains relevant, engaging and up to date.

· Working closely with other teams develop systems for better using the data and case studies we have to promote the importance of whistleblowing and the expertise of Protect.

 Skills/Experience

Essential

· Successful and demonstrable B2B sales record

· Track record in successful account management and relationship building

· People management experience

· Excellent organisational skills

· Proactivity

· Familiarity with Microsoft Office

Desirable

· Familiarity with case management systems such as Salesforce

· Experience of working in/understanding of the charity sector

Benefits of working at Protect:

• Flexibility. The majority of our team works in our London office two days a week to share ideas and support. We are happy to talk flexible working, but expect this role to be a minimum of 4 days a week.

· 30 days holiday (pro rata) per year in addition to Bank Holidays

· A great place to work – our annual staff surveys reveal consistently high levels of staff engagement and satisfaction

· Supportive and collaborative colleagues

· Access to Open Up – a mental health support platform – for you and a family member.

· A sabbatical on completion of five years' service

Full benefits can be seen on our website. Protect is unable to support visa applications.

The role

As Project Manager of a new, three-year partnership project working with military support organisations, you will lead the planning, delivery and performance monitoring of a national programme offering bereavement support to those affected by military deaths. This role requires a balance of excellent organisational skills, partnership management and internal project team management. You will also be expected to have or develop a compassionate understanding of the sensitivities surrounding grief, trauma and military culture.

The postholder will be responsible for implementing project structures, ensuring the delivery of all aspects of the programme, reporting progress to internal and external stakeholders, resolving challenges and providing persuasive and effective leadership of the project to strengthen the networks of care within military and civilian communities.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. 

The closing date for applications is 5th December 2025. We reserve the right to close applications early as we will interview on a rolling basis as candidates apply. Please be advised that if you do not hear from us by 19 December, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

The Catalyst Collective is an innovative and rapidly growing non-profit organisation. Since our pilot programme launched in January 2021, we have expanded significantly. Now in our fifth year of operation, we are seeking an organised and proactive Programme Manager to play a pivotal role in driving our growth and ensuring the successful delivery of our mentoring programmes.

This role would suit someone who is self-starting, mission-driven, and thrives in a fast-paced, flexible working environment. You’ll need to be comfortable balancing structure with autonomy, able to spot what needs doing and take the lead, and be able to do both while collaborating closely with others. Strong organisational skills, emotional intelligence and the ability to adapt to changing audiences and environments really matter.

The Programme Manager will work closely with the Programme Director to lead and manage key components of our mentoring programme. This includes building strong relationships with mentors, mentees, and partner schools, as well as coordinating training, enrichment activities, and programme delivery. The ideal candidate will have excellent organisational skills, a passion for empowering young Black women, and the ability to foster a supportive and inclusive environment.

Key Responsibilities:

Mentee Recruitment and Induction

• Work closely with partner schools to finalise mentee cohorts.
• Visit schools to deliver induction sessions familiarising mentees with the programme.
• Lead mentor-matching sessions with support from Mentoring Coordinators.

Mentor Training and Onboarding

• Develop and deliver training sessions for mentors.
• Collaborate with the Recruitment Coordinator to support recruitment and ensure a diverse mentor pool.
• Support mentors to maximise the impact of their relationships.

Mentor Coordination

• Support 2 cohorts of mentoring pairs (30 pairs).
• Conduct monthly check-ins with each mentor.
• Facilitate mid and end-of-year reviews for mentoring pairs.

Enrichment Delivery and Planning

• Plan and deliver enrichment activities like career trips and work experience days.
• Evaluate the impact of enrichment activities and gather feedback.
• Collaborate with partners and vendors for enrichment events.

Stakeholder Relationships

• Serve as the primary contact for partner schools.
• Regularly update schools on programme developments and mentee progress.
• Build strong, supportive relationships with mentors, mentees, and families
• Champion a positive, supportive, and inclusive programme culture

Safeguarding

• Act as a point of contact for safeguarding matters.
• Maintain accurate safeguarding records and ensure confidentiality.
• This role may also serve as the Designated Safeguarding Lead (DSL) for the organisation, depending on experience

Communications

• Contribute to social media content and mentor newsletters.

Reporting

• Support the Programme Director in preparing updates for the Board and funders.
• Contribute to an annual report showcasing the programme’s achievements.

Administration

• Review and approve in-person mentoring meeting requests.
• Conduct risk assessments for in-person delivery.

Staff Management

• Line manage Mentoring Coordinators and the Programme Officer.
• Provide task management to other team members as required.

The Royal College of Radiologists (RCR) is looking for a Senior Product Manager to lead our digital learning team and drive the next phase of our ambitious growth journey.

At RCR Learning, we support radiologists and clinical oncologists throughout their careers—whenever and however they practice. We design, develop and deliver innovative learning products that respond to real challenges in clinical practice. Our goal? To be our members’ lifelong learning partner and build a world-class digital learning library of high-quality, engaging courses.

As our Senior Product Manager, you’ll have ownership of our digital learning strategy, course development roadmap and Go-To-Market activity, alongside product management of our learning management system (LMS) platform. You’ll play a pivotal role in shaping the future of professional learning and make a real impact on patient care.

What you’ll do:

• Own the digital learning strategy, product vision and roadmap for RCR Learn.
• Lead and develop a talented team of digital learning professionals.
• Drive Go-To-Market (GTM) activity, building compelling product propositions and achieving revenue targets.
• Manage and optimise our Learning Management System (LMS) platform to deliver an exceptional user experience.
• Champion innovation and agile ways of working to deliver high-quality digital learning resources annually.

What we’re looking for:

• Significant experience in end-to-end digital learning product management, including strategy, development and launch.
• Proven ability to lead high-performing teams and deliver commercial results.
• Expertise in online learning for CPD/professional audiences and knowledge of learning design principles.
• Strong commercial acumen with experience in pricing, positioning and GTM strategies.
• Collaborative, organised and outcomes-focused, with excellent communication skills.

This is a fantastic time to join RCR Learning as we start the next phase of our digital learning journey. If you have experience creating compelling product propositions, leading online learning teams and achieving revenue targets we’d love to hear from you.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Introduction
Digital Care Hub CIC (DCH) is the leading digital support organisation for adult social care providers in England. We provide practical guidance, resources, and leadership to help care services adopt and implement digital technologies safely, efficiently, and in line with regulatory expectations. As digital transformation accelerates across health and care, Digital Care Hub plays a crucial role in shaping a future where technology enhances, rather than replaces, human-centred care. As part of our continued development, we are expanding our regional delivery model to ensure greater alignment, visibility, and consistency across our support offers. The Regional Strategic Manager will play a key leadership role in this model.

About the role
The Regional Strategic Manager will act as the main point of coordination and leadership for our work across all 9 regions, ensuring local support is high quality, consistent, and strategically aligned with national goals.

You will work closely with our Local Support Organisations (LSOs), local authorities, Integrated Care Systems (ICSs), system partners and care associations to build strong regional networks, ensure insight flows between local and national levels, and embed DCH and Better Security, Better Care (BSBC) priorities.

Reporting to the Programme Director, you will be part of the national delivery team but focused on regional strategy, delivery oversight, and stakeholder engagement.

Key responsibilities
• Provide strategic oversight of all regional delivery activity, ensuring alignment with the national programme objectives.
• Act as the main point of contact for LSOs in the region, supporting them to meet their grant requirements and develop high-impact local delivery plans.
• Coordinate and facilitate regional & cross-regional networks, communities of practice, and events.
• Build and maintain strong relationships with key regional stakeholders including local authorities, ICSs, ADASS branches, and care associations.
• Lead regional reporting and insight gathering, ensuring local intelligence informs national strategy and vice versa.
• Support consistency and quality of LSO delivery across the region, sharing best practice and facilitating joint working.
• Represent DCH and BSBC at national and regional meetings, boards, and strategic forums.
• Feed into the development of regional strategies, funding bids, and improvement plans.
• Work closely with the national team to ensure strong integration of regional activity within wider programme delivery. 

About you
Skills and experience
• Proven experience in a strategic or delivery leadership role within health, care, or the public sector.
• Strong understanding of adult social care and/or digital transformation within the care system.
• Demonstrated ability to manage relationships with senior stakeholders and build collaborative networks.
• Experience supporting or overseeing delivery partners or commissioned services.
• Ability to work independently while contributing to a wider team.
• Confident in using data and local insight to drive planning and improvement.
• Excellent communication skills, including verbal presentation and written reporting.
• Highly organised and adaptable, comfortable working in a fast-paced and evolving context.
• Understanding of regional policy structures, local government, or ICS and ICB governance is desirable. 

The role of Retail Development Manager is crucial to the income growth and audience reach of The Children’s Trust retail function. The postholder will be responsible for researching, developing and establishing new income streams to reach new audiences and drive footfall for a disperse network of charity shops, including establishing the online selling of donated and bought in (New) goods; management of online and digital selling platforms and associated stakeholders, ensuring that all compliance requirements are fulfilled.

The role will work collaboratively as part of the Retail Management Team to develop and deliver long-term growth plans to drive voluntary income growth and increase footfall and to lead on new business initiatives.

Role Requirements

• Research opportunities to recommend, test and rollout new online and digital selling platforms. Introduce associated systems and processes to achieve compliance.
• Working with the Retail Sales Manager, identify and source donated product lines and items for listing and selling through online and digital selling platforms. Share learnings to source quality stock to drive sales.
• Create a new online offer to complement and integrate within our existing retail portfolio of shops across Surrey, Sussex and Kent. Develop processes to manage online and digital selling: inventory, listing, pick, pack and despatch of online stock, including organising the logistics for deliveries to customers and collections to meet both shops and customer requirements.
• Manage the development and optimisation of online and digital selling platforms and make recommendations for rapid growth and new business proposals.
• Work with the Retail Sales Manager and Marketing and Communications team to create assets and content that can be used in store, online, through owned channels to maximise opportunities, sales promotions and seasonal changes across the chain of shops.
• Research and implement efficiencies in reducing waste disposal costs for shops estate including items no longer purchased through Rag merchants.
• Research and recommend new income streams for the sale of unsold donated items to mitigate low return through Rag merchants.
• Manage full compliance of the Children’s Trust online and digital selling platforms in line with all Health & Safety legislation, Fire safety, Trading Standards, Retail Gift Aid, GDPR, ThankQ CRM, Risk Assessments, Safeguarding and all other legal or statutory requirements.
• Develop and manage risk assessments and associated online selling policy protocols to prevent reputational damage to The Children’s Trust through digital and online trading activities.
• Manage key internal and external stakeholder relationships including supplier contracts, internal support teams, ensuring that efficient and compliant services are maintained.
• Working with Marketing and Communications and Supporter Care colleagues to ensure that the retail supporter journey is optimised and relationships are managed holistically.r

Interview Date: TBC

Terms and Conditions

Strictly no agencies, please.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, work opportunities and a sense of belonging.

At the heart of Emmaus Greenwich is our companions. Companion is the name given to those who live in an Emmaus community and contributes to the social enterprise, where they support themselves and one another. Living in a stable environment with the opportunity of work and individually tailored support helps our companions to regain lost self-esteem and the confidence needed to get back on their feet.

Some of the things that we are looking for in our Community Manager:

• The ability to focus on impact and deliver results.
• Experience of planning, developing, and managing support services for clients with support needs.
• Knowledge and understanding of Strength-based practice and Trauma informed care.
• Knowledge and understanding of In-form client management system.
• Experience of managing the performance, learning and development of staff.
• Knowledge and understanding of homelessness issues.
• Demonstrable commitment to inclusive working, ensuring equality and valuing diversity.
• A belief in the potential of each individual and an understanding of the importance of the Community in helping an individual achieve their potential

Some of the things you would be responsible for as a Community Manager:

• Responsible for the admission welcome including assess new referrals, interviewing potential Companions, welfare and care of Companions, their integration into the Emmaus Community and the wider community at large, developing a sense of extended family. 
• Organising and delivering Companion workshops and training sessions to promote ongoing engagement with the Emmaus ethos, while identifying and supporting individual learning and development needs.
• Lead and implement a culture which provides confidentiality, promotes professional boundaries, protects data, and safeguards Companions, Volunteers and staff.
• To manage support relating to Companion’s needs regarding their daily living requirements, physical and mental health, safety and personal development.
• To assist and encourage Companions to move into independent accommodation where appropriate
• Ensure that effective Safeguarding systems are in place and maintained, acting as the organisation’s Designated Safeguarding Person, with delegated responsibility for policy development, implementation, and reporting.
• Working in partnership with the Business Manager, facilitate, encourage, and support companion engagement and training within the social enterprises to ensure they are viable businesses.
• Assist the Multi Site Property and Facilities Manager in the upkeep and maintenance of the Community, to ensure that it provides a pleasant and comfortable home for the Companions, whilst adhering to health and safety requirements.

So, if you hold optimism for change, advocate for social justice and have in-depth understanding of challenges faced by people with experience of homelessness and migration and have a positive “can do” attitude we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do. We would particularly welcome applications from candidates with experience of trauma informed practice, asset-based approaches, quality assurance frameworks or from a background of supporting vulnerable adults into work; experience of working in partnership with a range of agencies to coordinate activities and initiatives and achieve positive outcomes. 

In this pivotal role, you’ll be the central source of safeguarding expertise - advising senior leaders, shaping strategy, and ensuring best practice is embedded throughout our services. You’ll lead on strategy, practice, training, data analysis, and multi-agency collaboration, all while promoting a culture of empowerment, co-production, and service user voice.

What we’re looking for:
• Extensive safeguarding experience with children and/or vulnerable adults
• A relevant health/social care qualification (e.g. Social Work Degree)
• Strategic thinker with strong leadership, communication, and analytical skills
• Commitment to social justice and the Christian values of the YMCA

Why join us?
You’ll be part of a forward-thinking team making a real difference in the lives of vulnerable individuals. We offer flexible working, professional development, and this role provides the opportunity to shape safeguarding practice at every level.

Location: Minimum 3 days in our central hub, (currently Hatfield moving to Watford in April’26), with the ability to work flexibly across Herts, Beds, Bucks & beyond. There may be some occasional evening meetings as part of the role.

We look forward to receiving your application and learning more about how your skills, experience, and passion align with this role. Joining our team means contributing to meaningful work that makes a real difference — and we can’t wait to hear from you!

Important: We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made

Previous Applications: We welcome applications from all qualified candidates. However, if you have applied for a similar role within the last 6 months and were not successful, please consider whether your experience has developed further before reapplying

Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process.

At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.

Job Title: Project Manager – Investment

Department: Investment

Grade: Manager - Core

Employment Type: Full-time

Salary: £48,000 - £53,000

Contract: Permanent

Location: Hybrid - London, EC1Y and homeworking 

About Better Society Capital (BSC):

Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too.  Since 2011, we have helped the social impact investment market grow twelve-fold to over £10 billion. This capital has financed social purpose organisations tackling everything from homelessness to mental health and fuel poverty. BSC manages £634m of its own investments as well as acting as portfolio manager for the Schroder BSC Social Impact Investment Trust (SBSI) managing its £83m portfolio. BSC is about to implement its next five-year strategy in 2026, which will offer new opportunities.

The opportunity:

We are looking for an enthusiastic individual with proven project management experience who is keen to develop their experience in the social investment sector as part of a mission-driven Investment Group.

The role is key in supporting the delivery of our investment activity, including the project management of our annual investment performance cycle, investment governance and enabling the effective delivering of our investments from start to finish with our property, venture and lending teams.

This is a varied role that requires a logical and thoughtful approach to ensure the management of multiple work streams with rigour, purpose and pace in a professional manner. We celebrate innovation and this role would suit someone who is client-centric and excited by making systems work well, proactively suggesting recommendations for adaption and improvement. 

We are deeply committed to learning and development, offering a unique environment to accelerate your growth through on-the-job experience, tailored in-house and external training, and observing our investment committee. This role may be suitable for someone who wants to move into and learn about social impact investing in a supportive organisation.

What you will do:

Effective project management of core investment requirements throughout the end-to-end investment lifecycle, optimising the use of technology, including:

• Developing our project management systems and tools for the annual calendar of investment activities and the lifecycle of all investments that can be used by all team members. This will be developed and delivered in collaboration with stakeholders across BSC to manage the expected increased volume of portfolio tasks and checks.

• Working with the Director – Portfolio to project manage the effective updating of the pipeline with our property, lending and venture teams.

• Optimising technology, ensure key portfolio requirements are met across all investments such as checklists and follow-up actions.

• Optimising technology, ensure effective project management of amendments to portfolio investments.

• Project manage key change processes across priority areas of impact investing practice and process development.

Effective delivery of investment governance:

• Project manage the effective delivery of the Investment and Performance Committee and executive review meetings of investments including the meeting agenda, member attendance and action log.

• Supervise the Investment Project Officer to deliver Committee packs to a high quality.

• Working with Director – Portfolio, ensure we maintain an up-to-date status of key investments including the pipeline and underperformance watchlists.

• Project manage the annual investment performance cycle working with key stakeholders across BSC, including financial performance meetings in December and impact and systems change meetings in June.

• Project manage the Portfolio Progress Meetings with our fund managers with admin support from the Investment Project Officer, including finalising minutes, lessons learned and actions in a timely manner.

Provide support across the investment group as required for ad hoc projects that support the effective working of the team, working closely with senior stakeholders and other colleagues within and outside the investment group.

What you will bring:

Qualifications & Experience

Essential:

• Demonstrable commitment to improving people’s lives in the UK.

• Demonstrable experience of end-to-end project management across multiple complex projects and programmes of delivery at pace and using technology as a key enabler.

• Experience of supporting change management processes and projects

• Demonstrable experience of strong stakeholder management and interpersonal skills

• Experience using technology and AI to enable effective project delivery.

Desirable:

• Experience of working within the financial services, charity or social enterprise sector

• Experience of broader software platforms for example Salesforce CRM and project management tools.  

Skills, Abilities and Attributes

• Excellent project management, time management and organisation skills

• A collaborative team player with strong communication skills and ability to establish excellent working relationships internally and externally

• Confident and competent use of Microsoft Office

• Enthusiastic and proactive

• High levels of accuracy and attention to detail

• Strong research and analytical skills

• Good at finding innovative solutions to problems

• Good judgement, discretion and utmost integrity

• Keen and curious to learn new things and develop new skills especially the use of technology and AI

• Excellent written and oral communication skills

• Prioritises effectively and takes ownership of tasks

• Thrives in a varied role

• Flexible

Embody Better Society Capital core values:

Ø  Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.

Ø  Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change

Ø  Openness - We listen, learn, experiment and collaborate.  And we are adaptive and flexible in responding to what we learn.

Ø  Rigorous - We take a rigorous approach in all we do.  We expect the highest standards and continually strive for excellence

Ø  Respectful - We are genuine in both our approach and aspiration.  We value each member of our team and our partners for what they bring.

Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

 Other terms

Location: We are a UK-based business with an office in the Old Street area of London, accessible via a number of public transport links. Colleagues typically spend 40% - 60% of their working hours in the office, and the remainder from home. However, the exact requirements for this role can be discussed at interview. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we adapt to the needs of our diverse workforce.

Right to work: Candidates need to have the existing right to work in the UK

Equality, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+, racialised, disabled, or under-served communities).

We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.

How to apply:

Closing Date:  11.59pm, Sunday 07 December 2025

Please apply via Applied which is designed to minimise unconscious bias in recruitment. You will be asked some work-based questions which are reviewed anonymously by the hiring panel. Please note, while you will upload your CV, it will not be viewed by panel members at this stage, so we ask that you give full consideration to each answer.

NB we screen for answers generated by Chat GPT. To get a 5 star score, we ask that your Applied answers are authentic and reflect your own knowledge, skills and motivations.

Interviews

Round 1 interviews will be held w/c 15 December 2025

Round 2 interviews will be held w/c 05 January 2026

 As a Disability Confident employer, we guarantee an initial telephone interview for all candidates with disabilities who meet the minimum criteria for the job. We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you.

If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.

You can find out more about our recruitment approach here

Based at our Head Office in Leatherhead, Surrey, KT22 0BX

Status:       Permanent

Salary:       Band 8b, £65,241 - £75,441, per annum, would consider band 8c, (up to £78,450 per annum), dependent on experience, plus 5% London Fringe Allowance (capped at £2,118 per annum)

Hours:       Full-time, 37.5 hours per week, Monday - Friday, 09:00 - 16:30, hybrid, 2 days in office, 3 days at home

________________________________________________________________________________

About Us:

Combat Stress is the UK’s leading mental health charity for veterans. For over a century we’ve been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.

About the role:

In this role, you will lead in creating a culture in which all aspects of clinical governance are embedded to ensure that our commitment to deliver effective high quality care is continuously maintained, providing a safe, effective and rewarding experience for veterans throughout the recovery journey.  You will lead on our audits and complaints functions; by ensuring we remain compliant with statutory clinical regulations and ensuring that if veterans have cause to complain, their complaints are dealt with in a timely and professional way and the organisation learns from when things go wrong. The successful candidate will have excellent leadership skills enabling them to inspire, motivate and influence colleagues across the organisation. The ability to communicate effectively across all levels and disciplines is essential; as is the requirement to travel to our other sites.

We continually strive for excellence in all that we do and therefore this post requires a dynamic and inspirational leader who will take a pragmatic approach to the challenges that lie ahead.  We are looking for a highly driven individual with credible and demonstrable experience in quality and clinical governance, who is passionate about the work Combat Stress undertakes. We would expect you have experience in working in mental health services – whether in the NHS, voluntary or private sector.

This is an excellent opportunity for someone who wants to stand out and make a difference in a national role for a unique and high-profile mental health charity.

This role is subject to a DBS check.

As a healthcare environment, and for the health and wellbeing of our staff, veterans and visitors, we encourage everyone at Combat Stress especially professionals that are veteran facing  to take up the offer to be fully vaccinated against Covid-19

What we offer:

You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.

Benefits:

•          30 days annual leave plus bank holidays and an additional increase to 33 days annual leave upon 10 years continuous service, plus bank holidays. 

•       Competitive stakeholder pension scheme - contributions matched up to 11% of salary

•       Discount shopping vouchers

•       Access to the Employee Assistance Programme

•          Flexible working

•          Access to Blue Light Card scheme

•          Death in Service Scheme

Business Manager – Institute for Turnaround

Salary: £35,000-£42,000 per annum, dependent on experience

Hours: 35-hour week with flexible working as required.

Contract: Permanent

Location: Office-based role in the City of London with some working from home (typically onsite Tuesday-Thursday, with flexibility required)

Responsible to: Chief Executive Officer (CEO)

Context:  The Institute for Turnaround (The IFT) is the UK’s leading membership organisation for turnaround experts. Our members and corporate partner organisations help underperforming businesses avoid unnecessary insolvencies. IFT members preserve jobs and livelihoods, uphold local industries, protect economic value and strengthen public service organisations.

This role will suit an experienced administrative professional whose emotional intelligence is highly developed, who is tech savvy, quick to learn and who can take ownership of projects and problem-solve with maturity in a complex and fast-paced environment.

You will be working with a small high performing and friendly team who are busy supporting senior and smart business leaders by providing unparalleled accreditation, professional development, knowledge and networking opportunities and advocacy for turnaround excellence.

Recruitment process:

· The recruitment process will comprise an interview involving a presentation from you, plus a short task.

· Interviews will take place in person/on site during the week commencing 15th December

Application:

· Please find the JD and person specification attached. 

· Submit CV and a short covering letter setting out suitability according to the person specification  by 5pm on Thursday 4th December.

• No AI generated applications please.
• No agencies please.