Quality Manager Jobs in London, Greater London
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We're the UK's leading bowel cancer charity. We're determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have around 90 staff based in England, Wales Scotland and Northern Ireland.
Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK, and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a future where nobody dies of bowel cancer.
We're looking for an IT Project Manager to join our Data and IT team. The IT Project Manager will oversee the planning, implementation and tracking of assigned IT projects within the charity. You'll be responsible for managing the project team, ensuring projects are completed on time, within budget and meet quality standards. You'll serve as a liaison between various stakeholders, including clients, internal teams and vendors, to ensure effective communication and collaboration throughout the project lifecycle. You'll also identify and mitigate risks, resolve issues and provide regular progress reports to stakeholders.
Safeguarding
Safeguarding is everyone's responsibility and at we're committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic or enhanced disclosure from the Disclosure and Barring Service (DBS) dependent upon the role.
Closing date: Rolling – we'll be reviewing applications as they're received.
Please apply by sending your CV accompanied by a cover letter (no more than two A4 pages) which explains your interest in this role, addresses how you meet the person specification, and demonstrate how your experience and knowledge fulfil the criteria.
If you'd like an informal chat about this role please contact Craig Johnson, Head of Data & IT.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Regional Manager - London
This is a remote role, but will require you to travel to sites across London on a regular basis.
About Career Ready
We are a UK-wide social mobility charity that believes that every young person deserves the opportunity to enjoy a rewarding future.
We were founded in 2002 by leading business figures with a mission: to boost social mobility by empowering young people and giving their talents a platform to flourish. Since then, we’ve grown across the UK to support young people in areas of need.
Our programme gives young people the key skills, confidence, and experiences they need to kickstart their futures. In partnership with our network we deliver a targeted programme providing young people aged 15-18 with a paid internship and mentor, workplace visits, and skills masterclasses.
Our organisational values underpin how we work and are at the core of everything we do. Career Ready’s values are: trust, bravery, collaboration, empowerment and inclusion.
Role Purpose
The main purpose of the programmes team is to grow, develop and deliver all aspects of the day-to-day relationship management of:
· Schools and colleges running the Career Ready programme
· Local employer supporters, corporate partners supporters, other key local stakeholders and networks
Each Regional Manager is responsible for a local patch which currently typically consists of 5-6 schools or colleges, up to 100 students and 4-5 operational relationships with our corporate partners. Regional Managers will also be responsible for building and maintaining a local network of employer supporters and seeking opportunities for new employer support ..
There will be opportunities to be creative, as well as being autonomous in how you run and develop the programme with the Career Ready schools and colleges in your area.
Main responsibilities and accountabilities
Centre Management and Student Support
· You will work 1:1 with our community of school/college coordinators in your region to support them in delivering the programme. This will require regular meetings and communication, to support coordinators with the planning and managing of masterclasses, workplace visits and other Career Ready events for students and volunteers
· Regularly communicate and report to the Head of Programmes
· Execute our strategy across the region
· Support schools and colleges in programme onboarding (students and mentors) and delivery of paid internships
· From time to time there may be a need to deliver sessions to skills and careers leads and to groups of young people within the school and college setting
· Recruit new schools and colleges to the network from the region in accordance with priority target areas. Manage their induction, training, activities prior to launch and implementation of the Career Ready programme
· Assist schools and colleges on our programmes to plan, manage and run events (i.e. icebreakers, launches, or student promotion sessions) and be prepared to present at such events.
Partnership Management, Stakeholder Engagement & Business Development
· Day-to-day operational account management for employer supporters, ensuring they have excellent experiences.
· Full partnership and operational account management for lower-level funders in your region.
· Promote the contribution of Career Ready and awareness of Career Ready to potential supporters and assist in engaging their commitment to give both practical and financial support
· Engaging new corporate, third and public sector organisations to directly support the programme delivery, working with the Head of Programmes to ensure your Regional Action Board supports you (develop a great relationship with them, set and agree targets and meet with Chair regularly).
· Develop and deliver the overall employer engagement strategy for the area ensuring that the number of mentors (one for each student participating) is matched with the paid internship commitment and that employer volunteers are in place for masterclass delivery and workplace visits.
This Includes:
o Promoting Career Ready to potential supporters, engaging their commitment.
o Management of relationships with employer supporters through regular 'keeping in touch'.
o Directly pursuing a prioritised list of prospect funders in your region in line with our organisational strategy. This work will be supported by Partnership Managers and Head of Programmes
o Using our SME Internship Investment Fund, seek small and medium sized businesses to provide a mentor and host an intern, seeking as much match funding as possible (e.g., we pay for 1 internship and you pay for 1; 50% of internship funded_
o Support engagement, experience and deliver on the programme commitments to corporate partners in your area.
o Support the Head of Programmes and Partnership Manager with programme reporting requirements specific to corporate partners, trusts and foundations
General
· Promote a commitment to high standards of service, and to equality of opportunity through leadership and good practice.
· With the Chief Executive, Director of Programmes and Operations, and Heads of Programmes , monitor the state of Career Ready in the region and seek ways to promote its achievements and improve the service given by the central staff team.
· Attend meetings and training days with the national team (approximately 2 times a year – these have tended to take place in London).
· Ensure that all regional management information is submitted to the national Salesforce database in a timely and accurate way.
· In collaboration with the Career Ready team, raise our and key stakeholders’ profile in the area, celebrating success via socials and the local media, business and education communities.
· Undertake public speaking as required to promote the work of Career Ready in the area.
Person Specification
This is a wonderful role that requires passion for our purpose and a broad range of skills, experience and the ability to demonstrate an understanding of the environments we operate in. You can develop, grow and maintain valuable and valued relationships through your motivation for what we do, with a passion that inspires and engages others, alongside the capacity to identify and manage multiple priorities. You need to thrive on attention to detail, be able to listen to what is not said, be well organised and confident to engage with and influence a wide range of people. You will research and approach opportunities and outcomes with an entrepreneurial mindset.
Key qualities and skills
· Driven, inspirational, warm with a track record of what you can do and how you do it
· Loves developing, growing and maintaining a broad range of stakeholder relationship
· Self-assured with great listening and negotiation skills to influence and communicate inspirationally, accurately and effectively to a wide variety of audiences (students to Head Teachers to CEOs)
· Invests in understanding the bigger picture to enable local plans in service of our strategy and innovations which fit with Career Ready’s mission, values and practices
· Composed and engaging whilst managing multiple activities and processes that, when combined, are the recognised high quality, high care, high impact Career Ready programme
· Confident enough to manage and motivate yourself to deliver a range of outcomes and able to seek the views, ideas and wisdom of others
· Truly great organisational skills, able to prioritise, keeping stakeholders informed and engaged
You also have strong IT literacy skills (CRM system [Salesforce] /Office 365 - Microsoft Teams, Word, Excel and PowerPoint) and are social media savvy.
Hours:Full-time (35 hours) although we will consider part time requests of a minimum of 28 hours per week
Benefits
You will be rewarded with the following benefits:
- 6% contribution to personal pension plan, subject to 3% employee contribution
- Annual leave: 25 days per annum plus bank/public holidays. The charity is also closed between Christmas and New Year and there are an additional 2 days of leave available in August. Career Ready also allows flexible use of 7 Bank & Public Holidays
- Interest-free season ticket or bicycle purchase loans (or Cycle To Work Scheme).
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Flexible working: We strongly embody trust. We can support condensed / flexible working patterns. [This is a remote working role with occasional team meetings in Central London and more regular visits to schools, colleges and work places].
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You’ll be part of a diverse, supportive, and friendly team
Please ensure you answer the screening questions and provide your cover letter.
The client requests no contact from agencies or media sales.
About us
This is who we are
We are a creative human rights organisation with a focus on children and young people. We believe children deserve to have their rights fully recognised and respected, just as all humans do. We press for rights – not charity – and campaign for a genuine shift in how governments and societies view and treat children. Through research, policy, art and creative storytelling, we encourage people to think critically about the world.
Guided by our CRIN Code, we are committed to building a team that represents a wide range of experiences, locations, backgrounds, heritage and perspectives. We understand that the world and its problems cannot be looked at in isolation, that everything is connected, and achieving change calls for many different voices. If this resonates with you – we would really love to hear from you.
This is why we need you
We see communications as storytelling. Because stories make our world. They hold real power and have real consequences. On a basic level, the stories we hear influence the things we believe, which in turn, influence the laws and policies making up the systems that govern us. So every aspect of how we present stories – how we read, watch and listen to them – matters. Looking at our work through this lens has challenged us to reframe our thinking on how we want to communicate.
Our website and our digital platforms are our biggest tools for communication. We have been working towards a dream of audiences encountering CRIN’s website as a holistic experience - bringing design, content and expression together. For our platforms to feel like spaces for conversation (open), not solely where people go for information (closed). Spaces to share ideas and build on the ideas of others to form a community. We still have a long way to go to get there. But we have started the work – and invite you to join us in continuing it.
This is why we are looking for a new Communications Manager to lead on planning and implementing our communications work.
About you
This is who we are looking for
You understand the power of language in all its forms: written, spoken, unspoken, and visual. You’re passionate about justice, equality and global issues facing our planet. Under the guise of your day job, you may even secretly be an artist. Crucially, you practise the disappearing art of listening.
You believe that storytelling has a crucial role to play in sharing ideas, changing opinions and building a collective vision for a better world. You have a strong understanding of how narratives are constructed and how to effectively communicate in different ways, with different audiences, on different platforms.
You’re aware that the world won’t change one tweet at a time, but you nonetheless know how to get the message across to the right people, and have a complete and nuanced understanding of digital audiences.
Knowledge, skills and qualities required
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A genuine interest in working at an organisation focusing on cutting-edge human rights issues in creative ways;
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Experience in a communications role at manager level;
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Approach communications with a human touch - and a hint of mischief and humour;
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Creative and strategic thinker with an understanding of communications in the digital age and an ability to adapt to new approaches and audiences;
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Excellent copywriting and creative writing skills;
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Excellent ability to plan and organise simultaneous projects;
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Good knowledge of design software, such as Adobe Creative Suite;
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Good knowledge of SEO best practices and familiarity with web platforms;
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Experience using MailChimp, or similar email marketing platforms;
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Eagle-eye attention to detail and excellent editing and proofreading skills;
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High level of written and spoken English;
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Thrives within a small but diverse and international team.
Responsibilities
This is what the role might entail
Working alongside CRIN’s Creative Directors and communications team, you will:
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Write engaging and accessible copy for CRIN’s channels (website, social and digital platforms)
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Manage the communications campaigns and digital strategies for CRIN’s projects, events and activities;
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Manage content for our digital platforms in a variety of formats (illustrations, videos, audio and written pieces);
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Develop a new social media strategy and manage our social media channels
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Implement a shift in approach to CRIN’s Instagram, fully weaving it into how we communicate about our work and with our audience — beyond stats and followers — to build a community where there is mutual learning;
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Coordinate tasks for our Digital Designer and Graphic Designer as required;
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Manage CRIN’s newsletter, sending out regular news and updates to our mailing list;
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Manage website maintenance and ensure that key pages on CRIN’s website are kept up to date and search engine friendly;
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Support the Creative Directors’ work, taking CRIN’s existing research and policy work and reimagining it into different formats for different audiences;
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Any other responsibilities discussed with CRIN’s Creative Directors.
Location: UK-based, split between remote work and occasional travel to London office
Hours: 32 hours
Holiday: 22 days pro rata (for 32 hour full-time working week), off for Christmas season
Start date: ASAP
The client requests no contact from agencies or media sales.
Events Manager
£35,831 pa plus excellent benefits
London WC1 and home-based
35 hours per week, full-time
The Events Manager is a crucial role at the College, as you will be responsible for the planning and delivery of the College’s annual flagship conference. As Events Manager, you will work closely with internal and external stakeholders and suppliers to ensure this event is executed to an exemplary standard.
You will manage the Conference Committee and work closely with College Officers, Members and internal colleagues including the Creative Content and Marketing, Children and Young People and Corporate Services Teams to deliver our high-profile conference. Helping to ensure impactful campaigns are created to drive delegate registration and engagement, you will also be responsible for producing detailed project plans and RASCIs for the conference.
Reporting to the Head of Events, you will provide support with the tracking of event expenditure, managing supplier procurement processes and negotiating with suppliers to guarantee value for money. Taking the lead on all College relationships with internal and external service providers, you’ll also ensure that site visits and assessments are carried out where necessary, making certain that insurance, legal and Health & Safety obligations are adhered to.
In addition to the flagship conference, you will support the wider team in the delivery of other high profile engagement activities including international conferences, membership ceremonies, regional member events, dinners and a number of ad-hoc events according to College priorities. You will also deliver virtual events as required, taking the lead on researching virtual event solutions to ensure that the College meets shifting member needs.
Educated to a good standard, with demonstratable experience of delivering large scale (1,000+) educational or scientific conferences, you should have a background of working with external professional conference organisers along with experience of working in a membership or not-for-profit organisation.
Excellent relationship management and interpersonal skills with colleagues, internal and external stakeholders and suppliers are essential, as are outstanding communication skills, both oral and written.
With a good understanding of project management methodology and how to apply it to events, you should have a sound knowledge and insight into the wider event industry, in order to keep up-to-date with trends, developments, innovation and legislation. Solution centric to enable innovation, you must be able to adapt to changing situations.
Line management experience and the ability to motivate and develop direct reports is essential, whilst an event management or project management qualification, along with experience of running events outside of the UK would be desirable.
The Membership, Policy and External Affairs Division actively promotes the membership, stakeholders and the public awareness of the Royal College of Paediatrics and Child Health (RCPCH) and core child health priorities.
The RCPCH sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.
The RCPCH has more than 22,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have smaller offices in Northern Ireland, Scotland and Wales.
The RCPCH wants to represent all the communities we serve. Appointment will be made solely on merit. However, the College is particularly keen to receive applications from Black, Asian and minority ethnic candidates, and/or candidates with a disability who are currently under-represented at this level of the organisation.
The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4-week cycle and the remainder from home.
Closing date: 4 June 2024
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a passionate conservation professional to join the Trust and play a key role in the care and conservation of our outstanding churches, a fascinating and unique collection of highly listed historic buildings.
Churches Conservation Trust is the national charity protecting historic churches at risk, ensuring they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.
As a Conservation Projects Manager and a key member of the national Conservation team, you will work with experienced consultants and skilled craftspeople, with national and regional colleagues, volunteers, local partners and stakeholders to develop and manage a range of holistic, conservation and new use projects, from inception to completion, and providing professional advice and support to community led projects. You will lead on all capital, conservation and maintenance, programmes in the region.
You will have expertise and specialist knowledge in the field of historic building repair and conservation, and a proven track record of project management (client side) in the heritage sector. You might be a Building Surveyor, a Conservation Architect, an Estate Manager, or a Project Manager, in this continually varied and unique role you will be working on some of the most significant historic buildings in the country. As you’ll be working on projects across the region, but not exclusively, it is essential you have a full driving license.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
If you have any questions, please contact us.
The closing date for receipt of applications is 8am on Monday 17th June 2024.
The interviews will take place in Northampton on Tuesday 25th June. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
About the role
At Streatham Youth and Community Trust, our vision is that all children and young people living and going to school in Streatham reach their full potential, should have a safe and happy childhood and the foundations they need to thrive.
We are looking for a committed and collaborative senior leader to help us improve and expand our service offer at our Streatham Vale Park and Wellfield Road sites.
The succesfull candidate will be a proactive and confident leader, with strong community engagement skills and a track record of delivering high quality after school and holiday provision for children and young people. In addition to our afterschool and holiday provision, you will also be responsible for our stay and play services and our sports-focussed youth work at Streatham Vale Park and our employability services at Wellfield Road.
The role is a great opportunity to join the senior leadership team of a well-established local youth charity and help us to shape and grow our service offer to meet the changing needs of the local community.
SYCT is committed to creating a diverse and inclusive culture. We welcome applications from under-represented groups and people with lived experience.
How to apply
To apply please download the recruitment pack and application form. You can also use the quick apply option to express your interest.
Closing date: 8am on Tuesday 28 May
Interviews: Tuesday 4 June and Wednesday 5 June
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Location: London, Haig House
Contract Type: Permanent, full time.
Hours: 35 hours per week, Monday to Friday
Salary: £41,172 to £44,232 per annum (Inclusive of London Supplement)
Can you interrogate complex data to help evaluate the performance of a portfolio? Are your decisions driven by audience-insight? If you’re a strategic thinker, with a passion for embedding change and new ways of working within an organisation, this is the role for you.
We are looking for a Portfolio Development & Innovation Manager to help us review and evaluate our Fundraising portfolio, drive decisions about how we best meet our strategic goals and design a new Fundraising Innovation Strategy.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
The Portfolio Development & Innovation Manager is part of the new Fundraising Planning team, following the launch of the Three Giants Fundraising strategy. This team is dedicated to putting our audiences at the heart of planning, and innovating to ensure we’re working towards our goals as effectively as possible.
As well as leading the annual review of our Fundraising portfolio, this role will be responsible for developing our new fundraising innovation strategy; working with teams across the organisation to understand what innovation means to the Legion and designing processes and toolkits to embed new ways of working as part of this approach.
We have a new strategy; a new structure and we’re now looking for new people to join our growing fundraising team. With your ambitious colleagues in Fundraising Planning, you’ll support the directorate to evolve and optimise our existing programme, drive efficiencies in the way we work and champion an audience-led approach that ensures strong relationships today and provide longer term opportunities to help fund our much-needed services in the years ahead.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to our London Haig House Hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
Closing Date: 23/05/2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
This vacancy has arisen as the result of an opportunity to restructure. It is a new post to support the charity’s growth over the coming years. In the first instance it is a 12 months’ fixed term contract, but, dependent on the outcomes of the first year, it could develop into a further fixed term or permanent role.
What we can offer you: we are a small neurodiverse team that can offer you a supportive environment, flexibility, lots of professional learning and the satisfaction of making a difference.
Potential Plus UK Job Description
Job Title: Fundraising & Membership Officer
Reporting to: Chief Executive Officer (CEO)
Salary: £27,560 (35 hours pers week)
Flexible working: in the Milton Keynes office, home-working and/or hybrid-working to be agreed with CEO
Contract: 12 months’ fixed term in the first instance
Main objectives of the role
Please note: these will be confirmed on appointment and reviewed annually
- Securing funds from a variety of sources to support services offered to families to meet our strategic objectives and the long-term sustainability of the charity.
- Building and maintaining relationships with a range of individuals and organisations to support the fundraising activities, promote the mission of the charity and improve the visibility of, and understanding about, Potential Plus UK.
- Coordinating the membership messaging and leading the analysis of data to promote the support of the charity and its cause, and maximise potential income, through membership.
Main responsibilities for all employees
- To keep up to date with statutory and best practice in safeguarding and child protection procedures, ensuring that all members of the charity’s community are aware of these, understand their roles and are confident to take action as needed.
- To liaise effectively with colleagues, parents, schools, colleges and young people to secure excellent outcomes and well-being for young people with high learning potential.
- To support and implement the strategic aims and all aspects of policies and procedures.
- To develop best practice in the provision for all high potential learners, including the disadvantaged and disengaged, those with dual or multiple exceptionalities, and English as an additional language, and children from minority groups.
- To model high standards of professional behaviours and attitudes at all times.
- To identify the professional learning you need to achieve excellent outcomes, and to monitor the impact to ensure you excel in the role.
Main responsibilities for the Fundraising & Membership Officer
Fundraising
- Support the setting of the charity’s fundraising targets through the research and review of both external and internal fundraising activities.
- Maintain an up-to-date database of the charity’s fundraising activities and campaigns.
- Collate the agreed metrics (including income and expenditure) and report on a weekly basis.
- Participate fully in the generation of fundraising ideas and activity selection.
- Design, prepare and implement the agreed activities and campaigns, which are likely to be varied in nature and might include dedicated fundraising events, grant applications to support families in disadvantaged socio-economic groups, and legacy generation.
- Recommend changes and updates to the activities and campaigns based on testing and evidenced data.
- Evaluate and report on the effectiveness of fundraising activities and campaigns, including both income and impact.
- Establish and maintain positive relationships with both new and existing individuals and organisations, such as member alumni and grant-making trusts and foundations.
- Lead on stewarding the support of donors, funders, ambassadors and influencers through regular communications and feedback on impact.
- Create and submit monitoring reports to funders that are both timely and of high quality.
Promoting the Charitable Aims of the Charity
- With marketing support as needed, create effective messaging to be shared externally and with existing members to engender a sense of belonging to the high learning potential community, together with an understanding of its rights and its potential positive impact on society, with the aim of creating a desire to support the charity now and on an ongoing basis.
- Work with the Community Information Coordinator to utilise all appropriate opportunities to convey these messages.
Membership
- Design and coordinate an effective system to enhance the membership offer and improve membership renewal and retention.
- Work with the administration and community teams to ensure that the journey from interested party to becoming a member and from member to retained member is compelling and framed coherently and that systems are in place to effectively implement this.
- Work with the Community Information Coordinator on campaigns and strategies to reach new members, engage with existing members and retain existing members.
- Have a thorough understanding of the membership database, collate information and monitor, evaluate and report on all aspects of membership performance.
- Design and coordinate regular market research, including competitor analysis, to identify member/stakeholder needs, to support the rationale for the development of new member/community products and services, and to liaise with and advise other teams in the organisation as appropriate.
- Analyse and interpret marketing and social media performance.
- Identify opportunities for engagement of the membership and the wider community.
Other
- Undertake any other duties that may be reasonably required.
Our mission is to discover young people’s potential, nurture their gifts and talents, and support them to succeed and thrive with confidence.
The client requests no contact from agencies or media sales.
Communications Manager
Contract: Permanent, Full-time, 35 hours per week
Salary: £43,668 - £45,851 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in the London office or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London, and this will be your location and contract base.
About WaterAid:
Want to use your skills in strategic communications to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Communications Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Brand and Strategic Communications team leads the development of brand and communications strategy which aligns to wider organisational objectives and works collaboratively with stakeholders across internal and external networks to execute it. We're focused on driving forward WaterAid's brand, advocacy and fundraising objectives.
About the Role:
As one of our Communications Managers you will employ strategic, insight-driven and creative approaches to communicate WaterAid's impact and engage target audiences in WaterAid's mission. In this role you will develop communications strategies which helps WaterAid maximise brand-reach and income-raising potential and lead cross-functional teams to execute them.
You'll also:
- Specialise in the development of bespoke activity for key partnerships and private sector audiences, in close consultation with external partners.
- Champion on-brand messaging and creative which resonates with target audiences.
- Own and be responsible for the development of Strategic Communications Frameworks, which enable multi-disciplinary teams to work cohesively and effectively.
- Develop effective working relationships with colleagues across all directorates, fostering an environment of collaboration and when appropriate, challenging to deliver the highest quality work.
- Advise best use of communications budget to achieve set objectives.
- Commission and/or utilise insight to inform communications plans.
- Monitor and evaluate the impact of communications activity, fostering a proactive and positive approach to learning and improvement within delivery teams.
About You:
- Education to a degree level or equivalent work experience.
- Demonstrable experience in developing, leading and executing high quality, effective communications strategies that achieve desired results.
- Experience in designing communications campaigns for a range of target audiences and advising on optimum distribution channels to reach them.
- Experience working in, or in partnership with, the private sector, with a sound understanding of corporate social responsibility and sustainability.
- Excellent time management skills, able to prioritise work across multiple projects to meet deadline.
- Ability to generate and develop creative and innovative ideas, with a good eye for brand, design, film and photography.
Although not essential, we also prefer you to have:
- Experience of international development issues and/or working in the voluntary sector in a communications role.
- An understanding of the ethical issues surrounding communications for international development.
Closing date: Applications will close at 23:59 on 2nd June 2024. Availability for the first round virtual interview is required week commencing 10th June 2024. Availability for the second round interview in person at WaterAid's office in Canary Wharf, London, is required week commencing 17th June 2024.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Service Manager
Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it? Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?
We have an exciting opportunity for a Specialist Service Manager (known internally as Project Leader) to lead the Anti-Social Behaviour Service team in Devon and Cornwall, working 37.5 hours a week.
Position: 5547 Specialist Service Manager (Project Leader)
Location: Homebased (Devon/Cornwall)
Hours: Full-time, 37.5 hours. Monday- Friday
Contract: Fixed Term until the 31st May 2025
Salary: £29,930 per annum (FTE £29,580 per annum plus £350 per annum Homeworking Allowance)
Closing Date: 24th May 2024. We reserve the right to close this vacancy early, if enough suitable applications are received to take forward to interview prior to the published closing date.
The Role
As a Project Lead for the ASB team you will be:
- Managing a small team of ASB caseworkers including performance management, monitoring and support
- Responsible for allocating cases within the team and analysing statistics and data in order to monitor daily caseloads against resources and look for trends/ pattern of behaviour
- Working with the Operations Manager to ensure delivery of the business plan and associated outcomes
- Responsible for capturing data and information to ensure the work of the team is outcome based and evidenced
- The subject matter expert for ASB within the service
- With key partners, developing mechanisms for identifying and referring those affected by ongoing and persistent ASB incidents and crimes, including those not engaged in criminal or civil law processes
- Completing DSO training to prioritise the safety of service users and ensure compliance with safeguarding policy
- Leading on delivery of training to local agencies, organisations and bodies to represent the service and increase knowledge and understanding of issues related to the ASB
- Contributing to and attending monitoring meetings with funders/commissioners and providing reporting when required
- Playing a lead role in developing VS’s ASB work at both local and national levels
- When the service requires, holding a small caseload providing high quality support to service users in line with VS policies and operating procedures.
The role is home-based within Devon and Cornwall and therefore is open to applicants who both live in this area and have access to an appropriately confidential space in which to work. Regular travel within working hours will be expected across Devon and Cornwall to fulfil the role and travel expenses are paid. Core service hours are between 9am – 5pm, with the expectation to flex to need where required, managed within flexible working arrangements.
About You
You will need:
- As this role involves regular travel across Devon and Cornwall and due to the location, a driving license and access to a vehicle is considered an essential requirement
- Experience of managing a team
- An understanding of confidentiality and safe working practice in accordance with safeguarding legislation, General Data Protection Regulation and other legal requirements
- Experience of effective delivery of services in the voluntary or statutory sector including complex case management and maintaining case management records
- The ability to build effective working relationships across internal and external stakeholders and work directly with in statutory, voluntary or multi agency settings
- High personal resilience to manage demands of working with ASB
- Competent IT and administrative skills including the use of Microsoft Office packages
- The ability to engage with vulnerable service users.
In Return…
Work for an organisation who believes in attracting and retaining the best people and offer a competitive rewards and benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Sick pay allowances, maternity and paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression.
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Applicants are welcome from all communities and monitor the diversity of applicants to analyse if they are representative of the communities it serves in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of the commitment to the Race at Work Charter applicants are particularly welcome from BAME communities
You may have experience in areas such as Service Manager, Case Worker, Specialist Service Manager, Project Leader, Service.
Please note this role is being advertised by NFP People on behalf of our client.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Would you like to be part of our fundraising team, supporting our exciting global strategy to make Leprosy and Lymphatic Filariasis diseases of little consequence?
If your answer is yes, then we want to hear from you. We are looking for an Institutional Trusts and Fundraising Manager to join our team. You will have the following knowledge and experience:
→ Extensive experience of working in statutory and/or trusts fundraising, including successfully applying for grants in excess of £50,00 to £100,000+
→ Demonstrable track record of high quality bid writing and production that meet funder requirements
→ Project management experience
→ Substantial experience interpreting and translating material into compelling content for successful proposals
→ Demonstrable strong project and account management abilities
→ Confident in the development of budgets to meet proposal requirements
→ Strong problem solving ability and confidence to bring in new ideas and drive them forward
→ Experience of writing and communicating for different mediums and channels and applying writing and branding requirements to reports and documents
→ Awareness and understanding of legislation and best practice, with good knowledge of the Chartered Institute of Fundraising and Fundraising Regulator, in relation to fundraising and data protection
This role will provide strategic oversight and direction for Lepra’s institutional fundraising function to deliver on the restricted and unrestricted income targets. Line managing and leading the Trusts and Foundations Fundraiser in the delivery of the trust fundraising target, and working with the programmes teams in the UK, India and Bangladesh to identify and develop applications to statutory sources and major trusts, leading on the development of detailed project proposals.
It is an exciting time to be coming joining Lepra. We have just completed developing our new multi-year global strategy to take us through to 2030, and to guide our work into the future; and we are using our Centenary year in 2024 as a springboard to launch us into our new strategic period. 2024 is very much a year for looking and planning ahead.
As well as the above knowledge and experience you will also have the following skills:
→ Proven negotiation and influencing skills and the ability to deal with people at all levels with tact and diplomacy
→ Excellent written and verbal communication and interpersonal skills, working in a cross-cultural environment
→ Confident public speaker
→ Flexible, and able to work and think rapidly while managing competing priorities
→ Able to show commitment to the values of Lepra
→ A creative and innovative approach
→ Well-organised, methodical approach, with excellent time management and forward planning skills
→ Collaborative team player, with the ability to bring together and motivate people from across the organisation to work towards proposal creation.
→ Ability to work under pressure to internal and external deadlines in the context of competitive procurements
→ Strong and effective communication skills coupled with excellent written English skills (bid writing, report writing, research and presentation)
→ Outstanding copy-writing and proof reading skills
→ Able to assimilate complex information and disseminate appropriately for different audiences
→ Ability to analyse and act on data
→ Strong planning, organisation, and time management skills and keen attention to detail
→ Ability to work on multiple tasks at the same time and to plan effectively to meet deadlines
→ Numerate
→ Competent research and IT skills including Microsoft applications and CRM databases
The salary for this position is £28,723 (FTE £35,904) – Manager Level, part time (28 hours – 4 days per week). We have fully embraced flexible working and the role can be either fully remote, hybrid or fully based at our Colchester offices. We offer a lot of flexibility in working practices and there is free reserved parking available. We also offer 26 days annual leave plus public holidays (pro-rated), pension, and support from an in-house well-being team.
Please refer to the full job description for further details on the role.
Please check your email inbox and spam/junk mail folder for any email correspondence for this vacancy.
If you require any reasonable considerations such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.
Closing Date: 28 May 2024
Ref 6721
Save the Children UK has an exciting opportunity for a High Value Engagement Manager with a strong blend of relationship-building skills, strategic thinking, and communications expertise, to effectively engage high value partners and drive fundraising to help children and families get the future they deserve. This is a 9–10-month FTC to start as soon as possible.
About us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We deliver lasting results for millions of children, make sure their unique needs are met and help their voices to be heard – particularly those who might be discriminated against, including girls and children with disabilities.
About you
As our High Value Engagement Manager, you'll be at the forefront of developing high- quality communication materials to engage donors and partners with our mission. Reporting directly to the Senior High Value Engagement Manager, you'll lead the charge in crafting persuasive narratives and producing captivating content that showcases our impact on children and communities. Your work will focus on fundraising priorities, including flexible funding streams and emergency appeals, allowing us to adapt and respond swiftly to the most pressing needs.
Working in an environment of agile, multi-disciplinary teams, you'll be a great collaborator, building strong relationships and cutting through boundaries, in a fast-moving and dynamic environment. Leveraging agile principles, you'll flex and adapt – learning rapidly and responding to change, while keeping our supporters at the heart of everything you do.
What will an average day look like?
Every day is different in our team, but here are some of the things you can expect to do in this role:
- Lead strategic initiatives to support High Value Engagement and Partnerships & Philanthropy strategies.
- Collaborate closely with the Senior High Value Engagement Manager to inform and deliver team objectives.
- Create inspiring written communications tailored to high-value audiences, highlighting fundraising priorities and impactful stories.
- Develop timely fundraising materials to support priority asks, including emergency communications and high-priority proposals.
- Design professional materials using InDesign and develop engaging digital products such as scrolling stories, to enhance donor engagement.
- Collaborate with the Digital team to drive the development of new digital products and maximise their impact in connecting donors and partners to our work with children.
- Devise innovative strategies to engage donors and partners, leveraging insights from various teams and organisations.
- Provide writing, proofing, and editorial support, and proactively share best practice to ensure consistency in brand tone and messaging across all communications.
To be successful, it is important that you have:
- Exceptional written and verbal communication skills with a track record of producing high-quality, and persuasive communication materials that have succeeded in demonstrating impact and influenced an outcome.
- Ability to translate complex program information into compelling communications for diverse audiences.
- Strong attention to detail and accuracy when handling information.
- Proficiency in InDesign and other relevant software for creating visually appealing documents.
- Excellent project management and prioritisation skills.
- Experience working collaboratively in a team environment.
- Proactive, self-motivated, and accountable for decision-making.
- Strong interpersonal skills and ability to build relationships across teams.
What we offer you:
- Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. We also understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- To have the best (and happiest) employees, we focus on flexibility, inclusion, collaboration, health and wellbeing – both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you and inspire you to work to improve the lives of children every day.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Supporter Engagement Manager
Are you ready to make a real difference? At Pilgrims’ Friend Society, we’re not just providing care – we’re building communities, fostering connections, and transforming lives. If you’re passionate about creating positive change and want to be part of a dynamic team dedicated to making a lasting impact, then keep reading!
About Us
Pilgrims’ Friend Society is dedicated to enhancing the lives of individuals across our care homes and housing schemes. We are committed to fostering a community where support, prayer, and engagement thrive. As we continue to grow, we are seeking a passionate and experienced Supporter Engagement Manager to join our dynamic team.
About the Role
As the Supporter Engagement Manager, you will play a pivotal role in shaping our engagement strategies to cultivate relationships with our valued Christian* supporters. Reporting to the Director of Marketing and Communications, you will lead initiatives to increase prayer, giving, and church engagement, aligning with our broader objectives. You will manage our Supporter Engagement Co-ordinator, ensuring seamless coordination and execution of our supporter-centric initiatives.
Read the job pack for further details of this fantastic opportunity.
Key Responsibilities
- Develop and implement a comprehensive supporter engagement strategy to bolster our supporter base and enhance engagement levels.
- Curate a tailored stewardship journey for major donors and legacy pledges, providing personalised communications and resources to foster continued support.
- Oversee the management of our supporter database/CRM, ensuring compliance with GDPR and all relevant legislation.
- Utilise data analytics to design targeted campaigns and initiatives aimed at expanding our supporter network across various channels and touchpoints.
- Lead church engagement efforts, forging and nurturing connections with local and national churches and networks.
- Collaborate with our Activities and Community Engagement (ACE) Facilitators to enhance engagement within our care homes and housing schemes.
- Drive regular prayer communications, fostering a culture of prayer support through various platforms including our online Prayer Wall.
- Organise and lead supporter-facing events such as exhibitions and conferences to facilitate meaningful interactions with existing and prospective supporters.
- Stay abreast of industry trends and share insights with internal teams to inform strategic decision-making.
About You
- Minimum of three years of experience in the charity or third sector.
- Proven track record in supporter engagement and database management.
- Good understanding of UK GDPR regulations.
- Familiarity with fundraising functions and project management.
- Exceptional organisational skills with the ability to prioritise tasks and meet deadlines.
- Strong proficiency in written and verbal communication.
- Innovative thinker with a proactive approach to problem-solving.
- Team player with a reliable and detail-oriented work ethic.
*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)
Hours
34.5 hours a week, Monday to Friday.
Benefits
- Hybrid working (2 days in the office, 3 days at home)
- Flexible working hours
- 5 weeks' paid holiday per year, as well as bank and public holidays
- Training & development
- Ongoing support from management
- Perkbox
- Wisdom app
- Care Friends referral app
- Birthday reward
- Long-standing service reward
- Life assurance scheme
- Pension scheme
Join Our Team
If you are passionate about making a meaningful impact and possess the skills and qualities outlined above, we invite you to join us in our mission to enrich lives and build communities. Apply now and be a part of our dedicated team at Pilgrims’ Friend Society.
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We welcome applications from people of all backgrounds.
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.
MLC Partners are pleased to be partnering with Morden College to recruit their new Finance Manager.
An organisation rich in history, the charity has been at the forefront of supporting older people’s lives for more than 300 years. They have more than 250 older peoples in alms house accommodation in Blackheath and Beckenham and have a small 28-bed care home on their Blackheath site. Morden College are committed to providing services that support their residents to live independent and healthy lives.
The organisation is embarking on a finance process review, in order to improve their ways of working. With plans in place to upgrade their finance and CRM systems the role would suit a change-focussed individual.
Reporting into the Finance Director, the role is a key member of the team with responsibility of three staff, and the involvement in the strategic vision of the finance team. With their main base in Blackheath, the role is hybrid and strives to offer as much flexibility as possible, including a wide-ranging benefits package.
Main responsibilities of the role:
- Ensure the completion of all month end processes and the timely delivery of the monthly management accounts.
- Liaise with key stakeholders to provide a responsive and compliant finance management operation.
- Support the improvement of processes and systems, ensuring robust policies are in place so the organisation can be fully digitised.
- Lead and manage a team of four, quality assuring their work, and guiding their careers and ensuring their continued development and nurturing great team culture.
- Support the Finance Director with the production of the annual financial statements, project managing the team to facilitate a smooth audit delivery across the main organisation as well as subsidiary accounts.
The successful candidate will:
- Be a fully qualified accountant, likely with experience from within the not-for-profit sector.
- Have experience driving change and improving processes and broader cultural change in a finance team.
- Be able to flex up and down from a hands-on perspective to also offer strategic insight to the Finance Director.
- Have significant experience working in a finance function with the knowledge of ‘what good looks like’.
- This is a great opportunity for an ambitious individual looking for a high impact role, with the ability to help shape an organisation for years to come.
As part of the Morden College team, you will be committed to challenging ageism, promoting healthy ageing, and combatting loneliness while promoting equity, diversity, and inclusion within communities. You will be comfortable with using technology to deliver consistent, equitable, and sustainable services at all times across the charity. You will be a role model for their values and be committed to a purposeful, responsible community that is a great place to live and work.
The closing date for applications is Wednesday 22nd May and first interviews will be held on the 4th and 5th of June. Please contact Jamie Elliott at MLC Partners for an informal discussion about the role.
The Trusts & Philanthropy Fundraising Manager role is a vital part of this vision and your excellent writing skills and relationship building will help us achieve our ambitions.
Working closely within our friendly and results driven Trusts and Philanthropy team, you will manage your own portfolio of charitable trusts and support the developing major donor and statutory funding relationships as required. You will be helping us Beat Macular Disease by talking with funders and writing bespoke funding applications for support services, medical research and core costs. Diligently recording all relationships information and communications on our database.
We are looking for someone who:
· Knows their Stuff when it comes to excellent written communication skills to produce content that is inspiring, concise and informative, someone who can…
· Make It Happen by working proactively under their own initiative, and finally someone who…
· Shows They Care in the way they speak with our funders and the way they work and support colleagues across our teams.
Does this sound like you? If so, we would love to hear from you and chat about this role in more detail.
This role is primarily remote, with regular travel to our Andover offices.
As part of the interview process, you will be required to complete a written assessment.
In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list.
We offer flexible working options, 26 days annual leave, rising to 27 after one years’ service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.
We are passionate about treating people fairly and as equals, doing so is instinctive to us. We know that to Beat Macular Disease for all we have work to do. That’s why we are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.
The client requests no contact from agencies or media sales.