Quality manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Urban Saints equips youth leaders to disciple young people in today’s changing world. Our vision is to see every young person given the opportunity to explore faith, wherever they are.
About the Role
The Content Creator will play a vital role in helping Urban Saints communicate with clarity, creativity, and consistency across all platforms. From video editing and creating social media graphics, to designing resources, brochures, or branded assets, this role is responsible for creating visually engaging content that amplifies our message and inspires action.
You'll be responsible for:
- Designing and producing compelling visual content across digital and print formats.
- Filming and editing videos for campaigns, training materials and resources.
- Managing and editing visual assets, including team-supplied images.
- Contributing ideas and visual concepts to support campaigns and storytelling.
- Acting as a brand guardian for visual content, ensuring consistency across all channels.
- Working closely with other members of the Communications team to deliver content for campaigns, training, and wider initiatives.
Please note, this is predominantly a remote role, but with travel as the role requires. All full-time Urban Saints employees are required to attend two team residentials per year (3 days/ 2 nights each).
About You
You'll shape and deliver high-quality content that supports campaigns, promotes our training and resources, and strengthens Urban Saints’ brand both online and in print.
Key Skills and Experience:
- Strong design and video editing skills across digital and print formats.
- Proficiency in Adobe Creative Suite, Canva, and video editing software (Premiere Pro, Final Cut etc)
- Confident in video production – from filming to postproduction.
- Ability to develop content for a range of platforms including social media, web, email, and YouTube.
- Strong attention to detail and visual consistency.
- Proven experience in a content creation, multimedia, or graphic design role.
- Experience creating visual content as part of multi-channel campaigns (e.g. email, social media, website etc).
- Experience working with brand guidelines and visual identities.
- Understanding of digital content trends, platform specifications, and audience behaviour.
How to Apply
This post is subject to an Occupational Requirement that the post holder is a committed Christian under Part 1 of Schedule 9 to the Equality Act 2010.
Please visit our website to fill out an application form. We would love to see your creativity in action. After we’ve received your application we’ll be in touch asking for a link to your portfolio or examples of your work (graphics, videos, or other creative projects) that you’re most proud of.
The closing date for applications is Friday 26th September, midday. Please note, we will be actively reviewing applications ahead of the closing date and reserve the right to close applications before this date.
The client requests no contact from agencies or media sales.
MSF UK is looking for a creative and detail oriented Writer/Editor to join the new (and growing!) Brand and Content team. This is a fantastic opportunity to work with passionate and talented colleagues in a fast-paced environment, producing and editing written content that informs, engages and persuades, as well as shaping and upholding our brand tone of voice. As the ideal candidate, you'll be expert in crafting narratives with the ability to adapt your writing style and tone to speak to varied audiences and to represent different voices. You'll also have a deep understanding of the importance of a clear brand personality and how it translates on the page. And a knack for improving the flow and clarity of other people's writing, with a pedant's eye. Fundraising and/or journalist experience welcome.
Hours: 37.5 hours per week, Mon-Fri
Duration: Permanent
Location: London - hybrid (2 days per week London Office, Wednesday & Thursday)
Salary: £40,682.16 per annum
Job Purpose:
Ensure MSF UK and international written materials adhere to high quality and brand standards; develop impactful and engaging written materials for communications, advocacy and fundraising; support the development, roll out and implementation of the MSF UK brand tone of voice.
Essential Knowledge, Skills & Experience:
- Fluent written and spoken English.
- Excellent writing, editing and proofreading skills.
- Excellent knowledge of English grammar (pedants welcome!).
- Substantial experience of producing written materials for fundraising and communications and adapting style to suit a wide range of audiences, formats and disciplines.
- Substantial experience of developing or evolving and upholding a brand tone of voice.
- Firm understanding and experience of ghost-writing. Ability to take disparate oral and written material (often from people whose native language is not English), mimic in written form the ‘voice’ of the person speaking and add and subtract to that material to create clear, compelling and believable written narratives.
- Strong creative skills including idea generation, communications problem solving, storytelling and persuasive calls to action – be an ideas factory!
- Journalistic approach to crafting a story from a suite of input materials.
- Excellent interpersonal skills and ability to work cooperatively in a dynamic but complex organisation.
- Flexibility and ability to work under very tight deadlines.
- Proven ability to manage projects independently.
- Commitment to the aims and values of Médecins Sans Frontières.
- Highly experienced in the use of personal IT equipment and Microsoft Office 365 suite.
- Highly experienced in effectively collaborating and communicating within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
Right to work in the UK - Candidates must have the right to work in the UK.
HOW TO APPLY
Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) and your portfolio or examples of your writing by the closing date:
22 September 2025, 9am (BST)
Incomplete applications will not be considered.
We look forward to receiving your application!
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health service in Slough
£26,208.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service.
This role involves working on a rota pattern made by early, late, weekend and bank holidays.
What you'll do:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
- Experience working in mental health
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
Mind in Haringey is an independent charity organisation providing vital mental health services to our community in Haringey since 1989.
We have a broad and exciting range of services and projects running in a dynamic, evolving environment. We are constantly striving to develop and improve our services through listening to our community, peers, and staff team to evaluate and deliver the best possible projects for our community.
Working with Mind in Haringey will give you the opportunity to join a small, creative team with many opportunities for learning and progression. We are a diverse and passionate team, who welcome experiences and perspectives from all backgrounds.
We particularly encourage applications from those with lived experience of mental health, from racialised communities, members of the LGBTQ+ community, and residents of Haringey who are passionate about changing things for the better in the borough.
Haringey is a melting pot of culture, history, and resilience. Though there is much that needs to be improved, we are proud to work as part of a community that has displayed great strength in hardship both in the past and in more recent years. Interested in joining us in this work? We look forward to receiving your application for the role.
The Safe Haven Crisis Hub is an out of hours community crisis service, the Hub provides a safe space for individuals who may feel that they are at risk of a mental health crisis. The Safe Haven provides short-term support and social prescribing to individuals who are vulnerable and isolated into relevant support service pathways.
The post holder will be required to be self-reflective about their personal lived experience of mental ill health. An essential standard of the role is that successful applicants will use this experience and be able to recognise the values and impact of their lived experiences. They are required to work as part of a multidisciplinary team.
We work to prevent mental health problems, promote mental well-being and ensure those with mental health problems are respected and included





Fundraising and Communications Officer
Can you increase community fundraising income by building relationships while developing compelling stories?
Salary: £31,537 - £33,699 FTE (NJC Point 18-22)
Hours: Part-time, 22.5 hours per week. Hybrid working available.
Contract: Permanent
Location: Bristol (with some remote working)
Closing date: 5pm, Friday 3rd October 2025
Interview date: Monday 20th October 2025 at The Old Co-op, Ground Floor, 40-42 Chelsea Road, Bristol, BS5 6AF
We are seeking someone with a mix of skills: an individual with proven community fundraising experience, excellent relationship-building abilities and a crafter of persuasive and powerful content that resonates with a variety of stakeholders.
This is an exciting time to join, as the organisation builds on recent fundraising growth and development. Can you help deliver effective communications while moving income generation to the next level?
Your role
You’ll be securing financial support from individuals while simultaneously raising the organisation’s profile among stakeholders through communications and marketing. This work includes:
- Building relationships with community groups and corporate organisations, managing individual giving programmes, organising fundraising events and providing supporter care
- Delivering communications to promote the organisation’s work, producing materials such as newsletters, reports, blogs and videos
- Overseeing the website and social media presence, and handling media relations
About you
- Proven track record in community fundraising, with a good understanding of supporter stewardship
- Creative and proactive, with marketing and communications expertise to bring stories to life across a range of platforms
- Confident networker who can spot opportunities
- Resilient, self-motivated and meticulous with a strong eye for detail and excellent planning skills
- Commitment to working within an ethos of respect, empowerment and inclusion
About the organisation
The organisation provides support services to people facing health-related challenges in the local community. This includes advice, peer support groups, mentoring and wider holistic services. They pride themselves on treating clients with respect and dignity, maintaining confidentiality, and ensuring services are accessible, person-centred, non-judgemental and of the highest quality.
Benefits include:
- 26 days holiday per year plus bank holidays (pro rata)
- 6% pension contribution
- Ongoing training and development opportunities
- Regular supervision
- Flexible/remote working (with some office presence required)
- Cycle to work scheme
How to apply
Please complete the online application form outlining your reasons for applying and how your skills and experience fit the person specification. All applications will be scored against the person specification. General life experience can also be included when evidencing your abilities.
The organisation is committed to reducing inequality, valuing diversity and enabling inclusion. Applicants from all backgrounds are encouraged to apply, particularly people of African or Caribbean heritage and people living with HIV, who are currently underrepresented in the staff team. Applicants from these groups who meet the essential criteria will be automatically invited to interview.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Group Financial Controller | London | Permanent | £97,166 - £109,699 + Benefits
For a complex global organisation undergoing significant change and transformation, we are recruiting a permanent Group Financial Controller. This role will lead all global financial accounting and statutory reporting. It will support the CFO and Global FD in the leadership and management of all financial accounting, including corporate statutory reporting across the Charity group and 40+ subsidiaries, month-end close and financial compliance, consolidation and balance sheet reporting, audit, short-term cash flow forecasting and working capital management including inter-company. Leading a large multi-disciplined team via 6 direct reports, the Group Financial Controller will also manage the performance of the offshore Managed Service Provider and SAP finance processes.
Main Duties:
- As part of the Finance Leadership Team, direct and manage finance staff globally
- Lead the improvement of the quality of the financial close processes in SAP and the accuracy of data
- Lead and deliver monthly reporting and insight on balance sheet for inclusion in MI
- Lead delivery of embedding and improving a new weekly 13-week cash-flow forecasts model
- Lead improvements to cash forecasting at entity level to the direct method short term 13-week cash flow forecast
- Lead and deliver year-end reporting process in accordance with UK GAAP and Charities SORP
- Coordinate preparation and audit of statutory accounts for all entities globally
- Ensure financial policy framework is robust and clears all accounting and reporting standards
- Oversee establishing of new subsidiaries, branches and legal entities globally, working with global colleagues across Tax and Legal
- Work with the shared services offshore MSP (TCS) and Head of Global Processes to ensure continuous improvement of delivery
- Work with the Director of FP&A to ensure framework is robust to meet all monthly MI and statutory reporting
- Act as key change agent for all finance change projects
- Develop the Group and Global Finance Team, and ensure duplication of activities across the SSC, regions and countries are reduced
Person Specification:
- CCAB Qualified with experience working in complex global companies
- UK GAAP and statutory reporting both local and group
- Group consolidations
- Substantial experience of delivering large-scale change
- Previous experience of leading multi-location finance teams
- Management of short-term cash-flow models and forecasting
- Strong intercompany experience and experience of big data
- Experience of leading a geographically dispersed and culturally diverse team
- SAP experience
- Shared Services experience
- Treasury Operations and Direct and Indirect Tax experience would be desirable
- Charities SORP would be desirable
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for 3 x Domestic Abuse Housing Advocates
Salary: £26,000 - £32,000
Location: Hammersmith with travel to other service locations Finsbury Park and Stratford
Hours: 35 hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
As a Housing Domestic Abuse Advocate, you will provide intervention, advocacy, and support to survivors of domestic abuse. Working within a fast-paced team, you will help empower women and ensure that the voice of survivors informs every stage of their journey towards improved safety. You will have your own caseload of survivors who hold social tenancies with local authorities or housing associations, and you will encourage them to engage with our service and ensure they have access to support. You will also co-ordinate the provision of multi-agency support which focuses on working with domestic abuse survivors to maintain their tenancies and prevent homelessness.
About You:
To be successful as the Domestic Abuse Housing Advocate you will need the below experience and skills:
You will bring solid experience of supporting women who have experienced domestic abuse in all its forms; coming from a sector with transferrable skills or possess a feminist/VAWG degree and be keen to learn and to train on the job. You will have a good understanding of violence against women and girls with a particular focus on the dynamics of domestic abuse (physical, emotional, and sexual abuse, so-called ‘honour-based violence’, forced marriage, stalking and harassment) and its impact on women, children, families, and communities. You will have proven skills and experience in conducting comprehensive assessments of needs and risk for survivors experiencing domestic abuse, including carrying out short risk management and safety planning. We will expect that you have experience in assessing the needs and safety of any children that women using the service may have and an understanding of the criminal justice system and relevant legislation with regard to legal and civil options, housing, benefits, matrimonial and children. Lastly you will bring your knowledge of safeguarding practice, procedures, and legislation.
With many skills and qualities to add to this role, if you have good IT literacy, data collection and monitoring these skills are maximised in your role. If you have experience or have been trained or are qualified in the fields related to substance misuse, criminal justice, law, social work or domestic abuse we would love to hear from you.
We recognise that women often only apply to roles if they meet 100% of the criteria. We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don’t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role.
The advert will close on the 27th of September but please note that interviews are taking place on a rolling basis.
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- One week paid carer's leave
- Organisation wide away days
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email contact the Talent Acquisition Team via our website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Overview
We are seeking an experienced, high-performing Challenge Events Lead to drive forward a flagship portfolio of challenge fundraising events with strategic control, operational excellence and a deep sense of ownership.
This is a senior delivery role, accountable for all aspects of planning, executing and evaluating complex fundraising events across Guy’s & St Thomas’ Foundation, Evelina London Children’s Charity, and Guy’s Cancer Charity. This position requires someone who can operate independently, manage high-value partnerships, oversee delivery risks, and influence cross-functional teams with credibility.
You will be expected to take initiative, lead relationships and processes without supervision, and support junior colleagues in upholding the highest operational standards. A key element of this role is working closely with the Events Fundraising Co-ordinator to ensure seamless delivery — offering guidance and support across all operational touchpoints, while also benefiting from their delivery support in return.
About us
Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation. Our collective mission is to build the foundations of a healthier society.
As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.
There is more information about working with us on our website, where you can read about:•
- how we approach recruitment
- our team, culture and values
- the benefits of working with us
- and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development
Overall Purpose of the role
The Challenge Events lead plays a critical role within the fundraising team, combining strategic oversight with a hands-on commitment to delivery excellence. At a time of organisational transformation and ambitious long-term growth, this role is central to building the operational foundations and supporter experiences that will enable our 10-year vision to succeed.
This role will provide clear direction and structure to the planning and execution of our event portfolio, while remaining close to the operational detail — streamlining processes, refining supporter journeys, and driving performance through data, insight and continuous improvement.
This role is responsible for setting high standards across everything from partnership engagement to on-the-day execution. It requires someone who is comfortable working autonomously, leading high-value relationships with professionalism and precision, and bringing creative thinking to how we engage and retain our event supporters.
The Challenge Events Lead will also guide and support the Events Fundraising Co-ordinator, working in close partnership to deliver exceptional stewardship across the supporter lifecycle and elevate every touchpoint — from first sign-up to post-event celebration.
This is a key opportunity for an experienced event professional to shape the future of events at Guy’s & St Thomas’ Foundation and play a leading role in how we build supporter loyalty, scale income, and strengthen our presence in third-party partnerships.
Key Responsibilities
- Independently lead the planning, delivery, and evaluation of a portfolio of flagship challenge events — including the London Marathon, London Landmarks Half, Brighton Marathon, Ultra Challenges and other third-party partnerships — ensuring a high standard of execution and supporter experience.
- Drive and manage Charity of the Year pipelines and partnerships, contributing to long-term income growth and brand visibility through strategic relationship-building and high-profile placement.
- Act as the strategic lead and primary relationship manager for key external partners (e.g. London Marathon Events, delivery agencies), safeguarding supporter experience, brand integrity and value across all touchpoints.
- Oversee console and registration systems, ensuring a smooth and seamless experience for participants from sign-up through to post-event engagement, while proactively identifying areas for optimisation.
- Develop and manage detailed event budgets, including forecasting, tracking, reconciliation, and net income reporting — with a clear place allocation strategy that aligns with ROI, supporter demand, and market trends.
- Lead on portfolio-level financial accountability, using budget performance, participation data and market insight to inform decisions around where to invest, expand, or strategically scale back — ensuring resources are directed where they’ll deliver the strongest return and long-term value.
- Lead on supporter acquisition strategy across owned and paid channels — including ballot management, grassroots marketing, and behavioural communications — to ensure high-quality leads, strong retention and long-term supporter engagement.
- Provide operational oversight, guidance and mentorship to the Events Fundraising Co-ordinator, ensuring clarity of roles, consistency of delivery, and strong compliance across all areas of shared responsibility.
- Collaborate on planning and execution of end-to-end stewardship journeys — from registration to celebration — ensuring data-led, insight-driven improvements and meaningful supporter experiences at every stage.
Work environment
- The post holder should expect to:
- Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home.
- Be responsible for the input and maintenance of databases and files relevant to the post requirements.
- Will occasionally be required to attend events in the evening and at weekends.
Skills, Knowledge and Expertise
This role requires significant, hands-on operational experience. Applicants will need to demonstrate clear evidence of independently managing event budgets, leading on strategy and logistics, and owning high-level external partnerships.
Essential Experience
- A minimum of 3 years’ experience independently delivering large-scale fundraising events, with full responsibility for logistics, budgeting, and strategic outcomes.
- Strong track record in supplier management, live event delivery, and compliance — including health & safety, risk assessments, and insurance.
- Proven success managing high-value relationships with third-party organisers (e.g. London Marathon Events), including negotiating terms and ensuring delivery excellence.
- Demonstrated ability to develop and manage ambitious budgets, including forecasting, reforecasting, reporting and cost-efficiency tracking.
- Deep knowledge of event marketing and acquisition strategies — including ballot processes, audience segmentation, targeting, and grassroots recruitment.
- Experience designing and delivering multi-channel stewardship journeys, with a clear understanding of behavioural communications across email, SMS, WhatsApp, phone and face-to-face touchpoints — and how these influence retention, satisfaction and performance.
Personal Attributes
- Strategic and delivery-focused — able to set direction and manage detail with equal confidence.
- Highly accountable and self-driven — delivers results independently and takes full ownership of responsibilities.
- Committed to excellence, with a constant drive to improve systems, processes, and supporter experience.
- Collaborative and generous with knowledge — supports, mentors, and uplifts junior colleagues while maintaining clear boundaries of responsibility.
- Calm and composed under pressure — especially during live delivery or partner-facing moments.
- Insight-led and data-aware — uses evidence to inform decisions and adapt strategies intelligently.
- A strong and credible communicator — able to build confidence with a wide range of stakeholders, including senior leaders, suppliers and volunteers.
- Creative and solution-oriented — always looking for ways to improve value and elevate the supporter experience.
- Deeply motivated by delivering meaningful, memorable experiences for supporters.
- Adaptable and resilient — thrives in changing environments and supports others through organisational shifts.
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
Community Development Worker
We are looking for a Community Development Worker to join the team, supporting the Edgbaston Neighbourhood Network Scheme.
Position: Community Development Worker (Edgbaston Neighbourhood Network Scheme)
Location: Edgbaston/hybrid (this role is based in the community)
Hours: 1 x Full time (37hrs p/w). Job share would be considered
Salary: £27,250
Contract: Permanent
Closing Date: 5th October 2025
Interview Date: W/C 13th or 20th October
The Role
Neighbourhood Network Schemes (NNS) are responsible for building community capacity and developing a clear view of the existing community infrastructure and then building connections between assets, statutory organisations and local people. Edgbaston is one of 10 designated Localities in Birmingham. The purpose of NNS is to ensure that citizens over 50 and adults with additional needs can access community support, improving their wellbeing and quality of life. This is achieved through identifying, supporting and developing the community offer provided by individuals, groups, organisations, services and places in the constituency (we often refer to these collectively as “assets”).
Having moved on from the initial phase which was to map the area and build relationships this is now a role that is more about maintaining those relationships and increasing the capacity of these assets. However, there will always be a need to promote the NNS to new audiences and ensure knowledge of the area remains current so the role will continue to include developing networks and stakeholder engagement.
Key duties and responsibilities include:
- Stakeholder Engagement
- Community Development
- Training and Promotion
- Administrative Duties
About You
We are looking for someone with excellent interpersonal skills and empathy with a range of client groups.
You will have:
- A minimum of 2 years working in an engagement or community development role with diverse community settings with statutory and third sector organisations
- Recent experience of working with community/grassroots organisations
- An understanding of information sharing, consent and confidentiality issues and risks
- Experience and understanding of the importance of equalities, diversity and inclusion
- An understanding of the lived experience of individuals from Black, Asian and Minority Ethnic backgrounds, LGBTQIA+ communities and those living with disability/additional needs
About the Organisation
A leading provider of services to the health and social care sector, where the aim is to reduce inequalities in learning, employment and health. As an employer, the organisation is proud to offer a range of benefits to staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.
You may also have experience in areas such as Community Development, Community Engagement, Community Development Officer, Community Engagement Officer, Community Development Worker, Community Engagement Worker, Community Support, Community Partnerships. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community.
About the role
You’ll build and maintain relationships between Parkinson’s UK and existing, as well as potential new supporters, through high quality communications. You’ll also process voluntary income and associated data received at the UK office.
You’ll look to maximise the potential of each supporter, as well as how the charity can support them, working with your team and colleagues across the charity. You will ensure that every supporter has a great experience of Parkinson’s UK.
What you’ll do:
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Provide a welcoming, efficient, proactive and professional service to supporters and potential supporters of Parkinson’s UK
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Be the first point of contact for any supporters contacting the charity. Manage numerous inboxes and entry points for teams across the organisation.
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Processing and thanking all offline income received at the UK office, paid over the phone or into the bank account through a variety of methods.
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The team are experts in providing excellent customer care and have to maintain good working knowledge of all fundraising activity; research developments; current campaigns and the requirements of people affected by Parkinson’s
What you’ll bring:
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Proven experience of delivering effective customer service/supporter care with the ability to deal with enquiries in a diplomatic and sensitive manner
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Demonstrable experience of working with a relational database and accurate data entry
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Ability to understand numerous complex data manipulation and financial processes, procedures and platforms; necessitating a high level of skill, accuracy and understanding of data and financial dependencies
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Ability to work flexibly and effectively as part of a team
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Ability to develop positive working relationships with a range of people internally and externally.
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held in person at our London office on Friday 3 October 2025.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

Together for Short Lives is a charity that makes sure seriously ill children and their families get the care they need, especially at the end of life. We work closely with families, care professionals, and services to improve children’s palliative care. We also speak up to government leaders and decision-makers to help make sure families have access to the best support when they need it.
About the Role
As a Kentown Family Service Coordinator, you will be the first point of contact for families referred into the Kentown programme, helping them navigate health, social care, and voluntary sector services. You will:
- Carry out family needs assessments and co-develop personalised support plans with families.
- Build strong local relationships with health, education, and community services to ensure families can access the help they need.
- Promote the work of the Kentown Programme and Together for Short Lives and raise awareness of children’s palliative care in the region.
- Support family engagement events, training opportunities, and ongoing evaluation of the programme’s impact.
- Work collaboratively with the Kentown team, sharing learning and best practice across regions.
- This is a home-based role with travel across Lancashire, Cumbria, and Manchester.
About You
We’re looking for someone with experience in health, social care, or education who is passionate about supporting families. You will bring:
- Experience working directly with children, young people, or families with complex needs.
- Strong communication and relationship-building skills with families and professionals.
- The ability to assess needs, coordinate support, and signpost families to the right services.
- Confidence in collecting feedback and supporting events or activities for families.
- A proactive, compassionate, and organised approach, with good IT and record-keeping skills.
- A full driving licence and willingness to travel are essential.
We exist to ensure every seriously ill child and their family gets the high-quality children’s palliative and end of life care





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Brief Description/Summary
As Patient Service Co-ordinator you will be responsible for managing referrals from our service users, who are all those affected by kidney disease in Wales, including children, youths, adults, and families. You will build and maintain constructive working relationships with people who use our services, people with kidney disease, carers, colleagues, and community networks
Our Patient Service Co-ordinator acts as a vital liaison, responsible for managing all referrals from our service users, identifying the support needed, facilitating appointments for peer support and counselling, communicating between patients, referrers, volunteer peer mentors and counsellors. Referring patients to internal services as well as external organisations. Other duties include providing general advice and guidance, developing links with external providers, organisation or individuals that can support our kidney community of Wales, administrative support include assisting accessing healthcare services, maintaining referral records, and resolving referral concerns to support efficient and effective care.
As Patient Services Co-ordinator you will also build relationships with Health Care Professionals to help raise awareness of our services, building our referral partners to ensure all patients are supported at the point of need.
Salary is Grade 1 to Grade 2, based on a 40 hour work week with paid breaks. It is also based on experience.
The Charity has a simple aim to provide children, youths and adults with kidney disease in Wales to lead a better quality of life.

The client requests no contact from agencies or media sales.
Emmaus UK is looking for a new Regional Communications Officer to directly support Emmaus communities in the North East and Yorkshire.
About the role
Our team of Regional Communications Officers support Emmaus communities and groups to increase their profile and engage supporters. You will work closely with up to four Emmaus charities to identify their communications needs, plan and deliver work to help achieve their goals.
You will have excellent skills and knowledge in communications, public relations and marketing with at least two years’ experience working in a busy and varied communications role. Although not essential, knowledge and understanding of homelessness and the charity sector would also be an advantage.
Within this hybrid role, you can be based at home or in an Emmaus community. Wherever you are located, maintaining ongoing positive relationships with a wide range of stakeholders is vitally important. This role will suit someone located in Yorkshire or the North East as regular travel (usually at least one community visit per week) will be required to South Shields, Leeds and Hull.
If you’re passionate about making a difference and seeing a long-lasting impact, then this is the perfect time for you to get involved and join Emmaus.
About Emmaus
Emmaus is a movement of charities that support people who have experienced homelessness and poverty. In our local Emmaus communities, we end homelessness one person at a time.
No one’s life should be defined by homelessness. Together, we support people to put their lives back on track and build a better future. We see the person, their strengths, and the future they want to create. Building on each person’s abilities, Emmaus offers skills and work opportunities with a home and place to belong – we’re there at every step of their journey out of homelessness.
Emmaus UK is a national charity that supports and connects all Emmaus communities and groups across the UK. We bring people together, amplifying their voices and experiences to campaign for fundamental change to prevent homelessness and end this crisis.
How to apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us, the email address can be found in the application pack with ‘Regional Communications Officer (North)’ in the subject field.
Please ensure you download the job pack below and refer to the job description and person specification when completing your application form.
The deadline for applications is 10am on Monday 22 September 2025. Those shortlisted will be invited to an interview conducted via Microsoft Teams during the week commencing Monday 29 September.
If you would like to arrange an informal discussion about the role, please email us, the email address can be found in the application pack.
The client requests no contact from agencies or media sales.
Are you a CCAB-qualified accountant who thrives at the intersection of finance and technology? Do you want to use your expertise to help tackle one of the UK’s biggest health challenges?
We are looking for a Systems Accountant to join our Finance & Assurance team during an exciting phase of transformation on a permanent basis. Having recently transitioned our financial system to Unit4 ERPx, you will play a vital role in optimising our finance systems, ensuring strong internal controls, and providing support to colleagues across the organisation.
In this high-profile position, you will serve as the in-house Unit4 super-user and subject matter expert, ensuring that the system delivers maximum value to the Finance team and the wider organisation. This role combines technical insight, leadership, and collaboration to strengthen our financial systems and processes.
About you
You will bring strong expertise in finance systems, with the ability to translate technical functionality into solutions that align with organisational goals. You should be a proactive problem-solver, capable of influencing and collaborating effectively across teams, and committed to driving continuous improvement.
- Qualified accountant (ACA, ACCA, CIMA, or equivalent) with at least 5 years of system accounting experience.
- Significant experience with Unit4 ERPx or other ERP finance systems, particularly in a post-implementation context. Knowledge of Avalara and Proactis is beneficial.
- Ability to combine technical system knowledge with financial context to deliver business-focused solutions.
- Highly proficient in Excel and other data handling tools, with strong analytical skills.
- Proven experience managing multiple, complex programs of work in a demanding environment, with the ability to prioritize effectively while maintaining attention to detail.
- Excellent communication and influencing skills, capable of working across departmental and hierarchical boundaries.
- Experience in driving quality and performance improvement through data-driven metrics and reporting.
- A track record of leading high-performing support teams, encouraging career development, and managing performance.
What you’ll focus on:
- Lead the administration and optimization of Unit4 ERPx, ensuring that finance processes are efficient, compliant, and effective.
- Translate finance and technical requirements into clear, actionable system changes.
- Manage system issues and enhancements, collaborating with Unit4 Support and internal stakeholders to quickly resolve challenges.
- Oversee data integrity, controls, and compliance with accounting standards and regulatory requirements.
- Develop reports and dashboards to drive insight, accountability, and informed decision-making across the organisation.
- Support, coach, and lead the Systems Officers, promoting high performance, learning, and professional growth within the team.
- Build trusted relationships with senior finance colleagues and external suppliers to maximize system capabilities.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
Location: Oxford
Salary: £28,000 - £32,000 per annum
Hours: 35
Contract Type: Permanent
RABI is the farmers charity.
RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.
At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.
Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year. RABI is on a journey to help shape a future farmers deserve.
ROLE OVERVIEW:
The Supporter Care Fundraiser will be responsible for providing exceptional stewardship and support to our valued supporters, including donors and volunteers (committee members and non-committee members). This role will ensure that our supporters feel appreciated, informed and engaged with RABI’s work, ultimately helping to strengthen relationships and encourage continued giving. This position is crucial to maintaining long-term, meaningful connections with donors and ensuring they feel a sense of connection to RABI’s purpose.
With a strong focus on relationship management and supporter stewardship, the Supporter Care Fundraiser will help drive the growth of community-led fundraising initiatives. Working alongside both central and regional volunteer teams, this role will be pivotal in supporting RABI to achieve its ambitious £10 million fundraising goal over the next five years.
KEY RESPONSIBILITIES:
Supporter Stewardship: Provide high-quality, personalised care and attention to supporters, ensuring they feel valued and recognised for their contributions. Respond promptly and professionally to all enquiries and support requests via email, telephone and post.
Donation Processing: Oversee the accurate and timely processing of donations, ensuring that all records are updated in the CRM system and acknowledged and thanked appropriately.
Engagement and Retention: Develop and implement agreed strategies to engage and retain supporters, including regular communications through thank-you letters and phone calls. Work to build ongoing loyalty and support from supporters.
Campaign Support: Assist with fundraising campaigns and initiatives by providing supporter-facing materials, ensuring clear communication and helping to create opportunities for supporters to engage in fundraising activities.
Supporter Communication: Coordinate and manage supporter correspondence, including sending out personalised thank-you notes, acknowledgement letters and updates on the impact of donations. Ensure that supporters are kept informed about RABI’s work and how their support is making a difference.
Event Coordination: Assist with the planning and execution of events (e.g. agricultural shows, community and corporate events), virtual or in-person, to ensure supporters feel appreciated and connected to RABI’s purpose.
Data Management and Reporting: Maintain accurate supporter records and provide regular reports on donor activity, feedback and engagement. Help identify trends and opportunities for improving supporter satisfaction and retention.
Feedback and Improvements: Gather feedback from supporters and analyse donor satisfaction to continually improve the supporter experience and identify areas for development in our stewardship strategy.
Collaboration: Work closely with the Fundraising and Volunteer teams to ensure alignment between supporter care efforts and broader fundraising strategies. Collaborate with other departments to ensure that supporter care is integrated into all aspects of RABI’s operations.
Compliance: Ensure compliance with fundraising regulations, GDPR and best practice standards, upholding RABI’s commitment to ethical and legal fundraising.
Post-Event Evaluation: Conduct post-event evaluations, analysing successes and areas for improvement. Provide detailed reports on fundraising outcomes and gather feedback from participants to inform future event improvements.
Collaboration: Work collaboratively with other departments (Marketing and Communications, Service Delivery, Volunteering and Finance, etc) to align community fundraising efforts.
Essential
Proven experience in a similar supporter care, donor relations or customer service, ideally within the non-profit or charity sector.
Excellent verbal and written communications skills, with the ability to engage with a wide range of supporters, stakeholders and volunteers.
Friendly, empathetic and personable, with the ability to build strong relationships and provide a positive experience for all supporters.
High attention to detail, particularly in supporter records, donation processing and communication.
Strong organisational and time-management skills, with the ability to manage multiple tasks and priorities efficiently.
Ability to resolve issues or concerns raised by supporters in a timely and professional manner, ensuring donor satisfaction.
A collaborative spirit with the ability to work effectively in a team environment, while also being self-motivated and able to manage tasks independently.
Proficiency in CRM systems and digital fundraising platforms, preferably Microsoft Dynamics.
Understanding of fundraising regulations, GDPR and best practices in fundraising.
Creative and proactive approach to problem-solving and idea generation.
Empathy with the farming community and an understanding of the challenges faced in rural life.
Benefits
Enrolment in Nest on commencement of employment and then the opportunity to join RABI’s group pension scheme with Standard Life, where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
Life assurance from day one.
Access to our Employee Assistance Programme.
RABI is proud to be an equal opportunity employer. It aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI because of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process is designed to ensure that individuals are selected based solely on their relevant skills, experience, qualifications and abilities.
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