Quality project and grants administrator jobs

You will hold an integral role at the DEC for accurately and efficiently managing DEC’s accounting function, ensuring compliance with charity and donor regulations. You will oversee budgeting, grant management, and donor reporting with transparency and accuracy. You will provide financial insights to support cross organisational projects and program delivery and hold a key role in developing and implementing financial strategies that align with our vision and strategic planning.

About You

You will be a confident communicator, who can engage with diverse internal & external stakeholders, including funders and partners, creating a collaborative approach to meet varying commitments. You must be ACA/ACCA/CIMA qualified (or equivalent) with senior finance leadership experience in the non-profit or NGO sector and demonstrate strong understanding of charity accounting standards and donor compliance requirements.

Key Responsibilities

Financial Processes

• Ensure accurate income/expenditure recording, bank reconciliations, and daily donation processing.
• Manage monthly accounting routines, prepare management accounts, and lead budget/forecast reviews.
• Coordinate annual and strategic budgeting, financial reporting, and analysis.
• Oversee income reconciliation across multiple streams and liaise with fundraising teams.
• Review and process drawdown payments to member agencies.
• Maintain and update accounting systems and support procurement processes.

Financial Controls

• Lead annual accounts preparation and audits; ensure regulatory compliance.
• Manage pension schedules and benefits compliance.
• Ensure tax compliance (VAT, Corporation Tax, Employment Taxes).
• Audit gift aid claims and maintain robust financial control environment.
• Update financial policies, procedures, and systems, support due diligence standards.

Financial Analysis & Reporting

• Oversee appeal finances, income tracking, and fund allocation.
• Coordinate governance processes (e.g., Indicator of Capacity) with member agencies.
• Monitor legacy income and liaise with fundraising/legal teams.
• Deliver annual report and accounts; produce reports for executive team and committees.

Leadership & Team Management

• Deputise for the Director of Finance and Resources.
• Prepare papers for finance committees and membership groups.
• Oversee finance team members and provide leadership support.

If you have used Sun Accounts (Infor SunSystems Cloud) or similar, have worked within a UK charity context and dealt with restricted funds, have prepared budgets, annual accounts and monitored cash flow and treasury management, then we would love to hear from you.

The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.

How to apply

If you have the skills and passion for this role, please apply by 9am, Thursday 29th January 2026.

We are unable to support applications for our vacancies if you do not have the right to work in the UK.

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.

About the DEC

The DEC is made up of 15 member charities who are experts in humanitarian aid and specialise in different areas of disaster response. They come together to speak in one voice and make fundraising more efficient when we launch an appeal. Our members fund our running costs, and we give them back the money we raise in our appeals to carry out their vital work.

About SPANA

SPANA (The Society for the Protection of Animals Abroad) is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.

About this role

The Programmes Quality and Delivery department is a key unit within SPANA’s Global Programmes Directorate (GPD). The team ensures effective oversight of the design and delivery of working animal health and welfare interventions in collaboration with a range of national NGO partners across more than 20 countries in Africa, the Middle East, Asia and Central and South America. SPANA is strengthening the GPD to support partners to develop and deliver transformational and sustainable improvements in working animal welfare. 

Reporting to a Senior Programmes Manager, the Programmes Officer provides essential grant administration and project management support to a portfolio of partners, ensuring effective oversight across the lifecycle of grants. This involves developing effective working partnerships remotely and identifying risks and issues that need to be escalated. The Programmes Officer works closely with technical colleagues responsible for Monitoring Evaluation Accountability and Learning (MEAL), animal health and welfare, education and behaviour change and the wider organisation (e.g., communications, fundraising, advocacy and policy). 

Contract, location and salary

This role is a full-time (34.5 hours per week), permanent role. This is a UK based position, with 1-2 days per month (or more if preferred) worked from SPANA's office in London. 

The salary for this role is c.£32,000 subject to skills and experience. Applicants must have the current right to work in the UK.

Further information and how to apply

Please review the job description for full details including a person specification and information on how to apply. The deadline for applications is 23:59 GTM on Sunday 8 February 2026. 

Trusts & Grants Lead 

Salary: £30890 to £34540 per annum (depending on experience)

Location: Midlands Wide (Birmingham B24, Leicester LE18, Nottingham NG7)

Benefits: 25 days holiday, pro-rata, 5.5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more

Reporting to: Trusts, Grants & Foundations Fundraising Manager

FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more here or read our latest Annual Report Snapshot by going to our website. 

The Role

The Trusts & Grants Lead is responsible for delivering income from trusts, foundations and statutory funders through proactive prospect research, high quality applications, relationship management and timely reporting, contributing directly to FareShare Midlands’ income targets and growth plans.

Trusts & Grants Delivery

• Manage a portfolio of trust, foundation and grant funders
• Writing applications and reports
• Budget management for restricted funds
• Working with FSM and FSUK colleagues on bids
• Build strong relationships with programme officers, grant managers, funding panels.
• Managing restricted funding compliance
• Coordinating evaluation and evidence collection for funder reports
• Monitoring funder requirements and deadlines

Pipeline Development & Prospect Research

• Identify a pipeline of new opportunities in trusts, grants, foundations and corporate to secure new income for FareShare Midlands
• Maintain a rolling 12 to 18 month pipeline
• Regular prospect research using databases (e.g. funds online, the charity commission website, idox etc)
• Prioritising opportunities by value, likelihood and strategic fit
• Assisting on project development working with colleagues to build in the needs and preferences of funders to ensure projects can attract support

Funder Stewardship & Reporting

• Professional stewardship of trusts and foundations funders
• Managing funder communications in line with grant agreements
• Working with the stewardship officer and comms team to identify and develop impact stories and relevant data.

Communication

• Writing funder-facing materials
• Ensuring clarity, evidence and compliance in all submissions
• Coordinating case studies and impact data for bids

Compliance, Monitoring & Administration

 Application tracker ownership

• Reporting calendar management
• Income forecasting for trusts & grants
• Document management for funder requirements

You will be successful in this role by:

• Consistently securing income from trusts, foundations and statutory funders in line with agreed targets
• Maintaining a strong, well-researched pipeline of trust and grant opportunities
• Submitting high-quality funding applications and reports to deadline
• Achieving a healthy success rate across applications through strong prospecting and proposal quality
• Ensuring full compliance with restricted funding requirements
• Building positive, professional relationships with funding partners
• Providing accurate income forecasting and pipeline reporting
• Bringing creativity and passion in communicating FSM’s central mission to inspire funders to support us.

Essential

• Demonstrable experience of restricted funding
• Ability to manage multiple deadlines
• Strong analytical and written skills
• Confidence working with budgets and impact data
• Experience of supporting or developing fundraising partnerships and maximising fundraising opportunities
• Experience of securing gifts from trusts, grants and foundations
• Experience in writing compelling funding applications and impact reporting
• Experience in prospecting for new business and stewarding donors face to face
• Willingness to work flexibly including events and occasional weekends.
• To subscribe to the ethos, vision and mission of FareShare Midlands
• Full clean driving license and have access to a vehicle so that travel between depots or to stakeholder meetings is possible (all travel costs reimbursed)

Skills, knowledge and abilities

• Knowledge of trust, grant and foundation fundraising, particularly around restricted funding
• Excellent communication skills, good persuading skills and good writing skills
• Excellent numeracy skills and use of Excel
• Good relationship building skills, both inside and outside an organisation
• Ability to work to meet objectives and deadlines
• Ability and experience of working well in a team

Values and behaviours 

• A commitment to Equal Opportunities
• An appreciation of FareShare Midlands’ mission and vision
• Flexibility of approach and ability to work in a team
• Proven ability to develop and maintain good working relations, with both internal and external audiences

How to Apply:

If you would like to apply for this role, please create a supporting statement to demonstrate your suitability and to explain your interest in both the job and FareShare Midlands. Please send your supporting statement with a copy of your CV.

We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands. 

Closing date for applications is Friday 23rd January 2025.

Are you an experienced fundraising professional who thrives on understanding the vision for a project, preparing funding bids and leading fundraising initiatives?  Are you excited by the idea of working with faith communities to figure out how to fund the projects that matter to them? The Finance Department of the Diocese of Leeds is recruiting a Senior Grants and Fundraising Officer. Based at Hinsley Hall, Leeds. More details at the Diocese of Leeds website. First interview to be held on Wednesday, 4 February 2026.

About Access

Access - The Foundation for Social Investment works to ensure that charities and social enterprises can access the finance they need to sustain or grow their impact. Access is currently implementing a new CRM and Grant Management System (Salesforce-based, delivered by implementation partner Vera) to support its programmes, partner relationships, and reporting needs. This role will play a critical part in ensuring the system is delivered well and that Access is ready to operate it confidently at go-live.

Position Overview

Access is seeking a Salesforce Implementation & Delivery Manager on a fixed-term basis to support the delivery of its Salesforce-based CRM and Grant Management System.

Reporting to the Project Manager, this role will combine:

• strong project coordination and delivery management,
• hands-on Salesforce CRM expertise, and
• practical change management capability to help staff adapt to new systems and ways of working.

As Access does not have Salesforce expertise in-house, this role will act as a key internal point of reference, helping to review and sense-check design decisions, manage delivery risks, and ensure that the system being built is usable, well understood, and ready for go-live.

This is not a developer or Salesforce Administrator role, but it does require strong Salesforce CRM experience, alongside proven ability to support users through change, structure complex projects, and keep delivery on track. The role will continue through early post–go live to support transition into business-as-usual and handover to the incoming System Administrator.

This is a Fixed-Term Contract of 6 months minimum. Full-time hours are preferred but we are also open to 4 days per week. Ideally we would like one day per week in our office (Tuesday), which is situated in Old Street, London.

About us

East Suffolk Trust is a new grant-giving charity dedicated to supporting nature and people in East Suffolk. Backed by a long-term commitment of at least £78m from Sizewell C over 70 years, we aim to make East Suffolk one of England’s most ecologically diverse and resilient areas. By 2028, we want to lead the way in investing in nature and people, empowering communities and transforming landscapes.

About the role

As our Funding Officer, you will support the day-to-day delivery of our funding programmes, providing high-quality support to applicants and grantees. You will manage grants data, assist with administration, and help raise our profile through social media. This hands-on role is varied and engaging, including in-person and virtual work, site visits to see funded projects in action, and opportunities to spend time outdoors experiencing the impact of your work first-hand.

This is a unique opportunity to join a mission-driven organisation at the very start of its journey. You’ll work closely with the Chief Executive and Board, shaping how we operate, engaging with communities, and seeing the impact of your work on nature and people across Suffolk.

What we offer

• A chance to shape large-scale funding decisions in a new charity and grow with the organisation as it develops
• A salary of £30-£35k per year
• Pension scheme with generous employer contributions
• 28 days annual leave plus bank holidays
• Supportive working environment
• Hybrid working, with at least two days per week in our Halesworth office
• Flexible working options

How to apply

Applications should be submitted via our online portal. You will be asked to upload your CV, and to write a supporting statement (max 5000 characters) explaining how you meet the essential and desirable criteria listed in the attached job description.

We welcome the thoughtful use of AI tools to help structure or refine your supporting statement. However, applications that are entirely generic or AI-generated often lack the personal insight and specificity that make a candidate stand out, and are less likely to be successful. The strongest applications will reflect your own voice, experiences, and ideas, showing why this role excites you and how you could make an impact at East Suffolk Trust.

Interviews are expected to take place w/c 23rd February 2026.

Application deadline: Wednesday 11th February 2026, 17:00 GMT

As Finance and Operations Manager at Fight Bladder Cancer, you will play a pivotal role in shaping and building our finance and operational functions at a strategic level.

You will support all aspects of the charity’s work and development through the provision of strong financial assistance - ensuring accurate financial reporting, sales and other invoicing, bookkeeping, grant management and payroll management.

You will also take day-to-day responsibility for organisational administration. 

This role will involve close collaboration with our small team (currently 7.5 FTE) to ensure our day-to-day finance and operational requirements are met, working closely with the CEO and Board of Trustees to build greater financial resilience and strategic financial awareness within the charity.

You will be responsible for the line management of the part-time Office Manager and part-time Charity Administrator.

Grants Manager
Salary: £35,000 – £40,000 per annum
Location: Hybrid – London EC1Y/Home

Join MQ and help transform mental health research.

We champion and fund world-class research to transform the lives of everyone affected by mental illness. By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.

We're now hiring a Grants Manager, who will play a key role in the delivery and development of MQ’s research funding programmes. Working under the direction of the Programme lead, you will take day-to-day ownership of capacity building initiatives and funding programmes, managing activity across the full grants lifecycle from funding call design through to award completion, learning, and reporting.

The role combines hands-on programme coordination with increasing responsibility for project planning, stakeholder engagement, decision-making support, and continuous improvement. The right person will be passionate about tackling mental health, and driven to ensure that all projects happen to the highest possible standards.

Key Responsibilities

• Programme & Grant Management – Develop and maintain project and programme plans, including objectives, timelines, stakeholders, and monitoring. Coordinate the delivery of assigned funding programmes and projects across the full grants lifecycle.
• Partnership Management – Support new research initiatives, working with consortium partners to ensure high-quality execution and learning.
• Relationship Management – Act as a primary point of contact for applicants, awardees, and external collaborators. Support post-award grant management, including monitoring progress, reviewing reports, flagging risks, and preparing award letters and official communications to grant recipients.
• Impact Management & Reporting – Support impact tracking, monitoring, and reporting across funded programmes, including coordinating and reviewing Research.
• Grant Calls, Peer Review & Committees – Support the planning and delivery of funding calls, including documentation, timelines, and assessment processes.
• Financial, Systems & Process Support – Support award contracting and work with Finance to coordinate payments and monitor grant spend. Use and maintain the grants management system (FlexiGrant), ensuring accurate records and reporting.
• Engagement & Learning – Support the delivery of launch events, workshops, and conferences and engagement with lived experience experts across programmes. Also, prepare engagement letters and supporting materials for lived experience experts, ensuring expectations and commitments are clearly communicated.

Person Specification

We're looking for someone with:

• Experience in grants management, programme coordination, research funding, or a related role.
• Experience managing projects or programmes with multiple stakeholders and deadlines.
• Strong written and verbal communication skills, including report writing and presenting to diverse audiences.
• Understanding of academic research processes and experience engaging with universities, research institutions, or research charities.
• Good organisational skills, with attention to detail and the ability to manage competing priorities.
• Financial awareness, with experience supporting budgets, invoices, or grant spend.
• Confidence using digital systems, databases, and grants management or CRM platforms (or ability to learn quickly).
• Ability to work independently while collaborating effectively and escalating issues appropriately.
• A proactive, collaborative approach and commitment to high-quality delivery.
• Interest in mental health research and inclusive engagement, including working with lived experience communities.

Why Join MQ?

We offer a great working experience within a friendly team. Hybrid working (in the London office Mondays and Tuesdays, with the remaining days from home). We are located near Barbican Tube.

Plus, we offer lots of generous benefits and training opportunities.

We're a Sunday Times Top Company to work for.

Benefits

• Flexible working: As a mental health charity, staff wellbeing is of paramount importance. We operate a core hours policy (10-4) to encourage flexible working and staff are mainly home based with the requirement to come into the office two days per week. A standard full-time working week is 35 hours, plus an hour for lunch breaks.
• Holidays: Annual holiday entitlement of 31 days (inc. office closure between Xmas and New Year) plus bank holidays.
• Wellbeing Allowance: MQ provides an allowance of up to £1200 per annum for each employee to spend on activities that increase their wellbeing. This is paid through payroll and is taxable.
• Virtual GP & Other wellbeing services - Get quick GP appointments and support with cancer and caring responsibilities through our Zurich benefits scheme.
• Cycle to work scheme: An interest-free loan is available to enable employees to purchase a bike and accessories, repaid via equal deductions from the employee’s salary over 12 months.
• Employee Assistance Programme: All employees and their families have access to a 24-hour confidential advice and support line.
• Counselling: Employees have access to a number of free face-to-face sessions, via the EAP scheme.
• Pension: MQ makes contributions of 5% and employees make contributions of 3%.
• Life Assurance - Up to 4 x your salary in the event of death in service.
• Season Ticket Loan: An interest free season ticket loan is available, repaid via equal deductions from the employee’s salary over 12 months.
• Personal Development: We value employee development and review individual training needs through our performance management system. HR also runs internal management development sessions for all staff.

Closing date: Friday 30th January 2026
Please note we typically start interviewing within two weeks of the job advert going live. We reserve the right to close the job before the deadline based on the volume of applications, so we encourage you to apply as soon as possible.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We believe in equality and inclusion and we welcome job applications from everyone, provided you meet the criteria for the job.

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.

No agencies please.

Legasee is a charity committed to ensuring that future generations can learn about our history through the personal recollections of the men and women who witnessed it first-hand. We provide students, teachers and researchers with unique access to a high-definition video archive of interviews with veterans and civilians connected to British military conflict from 1939 to the present day.

We are now seeking to recruit a committed and organised Project Officer to support the delivery of a major new oral history project focusing on the Aden Emergency, made possible thanks to a grant from the National Lottery Heritage Fund. At its heart, the project will record the oral histories of 30–40 veterans and civilians whose lives were shaped by service in, or connection to, Aden during the final years of British rule.

Working closely with the Project Manager, the Project Officer will play a key role in the on-the-ground delivery of the project in Blackpool and the wider Northwest. The role has a particular focus on face-to-face volunteer coordination and the digitisation of archival material from the Aden Veterans Association, alongside supporting local events, interview days and community engagement activity.

The Project Officer will act as a local point of contact for volunteers, veterans and partner organisations, ensuring that activity is well organised, welcoming and delivered to a high standard. This is a practical, people-facing role, suited to someone who enjoys working directly with communities and supporting volunteers to develop new skills and confidence.

The recorded testimonies and digitised materials will form a permanent digital archive, supporting public engagement, interpretation and learning, and ensuring that the experiences of those connected to the Aden Emergency are preserved for future generations. The Project Officer will support quality assurance, accessibility and good archival practice throughout this process.

Education and community engagement are central to the project. The Project Officer will contribute to activity delivered in partnership with local schools, libraries and community groups, helping to create meaningful opportunities for people to engage with oral history and local heritage.

The role is home-based but requires regular in-person working in Blackpool and the surrounding area, including attendance at volunteer sessions, events and meetings. Flexibility around working hours is essential to meet the practical needs of the project.

If successful, your role will be:

• To support the delivery of the project in line with the requirements of the National Lottery Heritage Fund and the agreed evaluation framework
• To coordinate and support volunteers involved in digitisation, events and local project activity
• To act as a local liaison with veterans, partners and community organisations
• To support interview days, local events and public engagement activity
• To contribute to the creation and management of high-quality digital and archival records

In the first instance, please send a covering letter explaining your interest in the role and how your experience meets the requirements, along with an up-to-date CV.

Thank you for your interest in our work and best of luck.

We are looking for a Legacy & In Memory Fundraiser who will be responsible for growing long-term income through legacy and in memory giving.  This role leads on legacy marketing campaigns and manages the organisation’s in memory programme, including the flagship Heart of Oak Memory Tree project.  The role also has oversight of legacy administration, working in partnership with our external agency Legacy Links to ensure high standards of supporter care, governance, and reporting

About the RNRMC

RNRMC is the Navy’s principal charity which exists to support every sailor, marine and their families, for life. We do this by offering grants to and working with, other organisations to deliver programmes that meet the needs of our beneficiaries. We work hard, engaging with supporters to help raise awareness and funds to deliver the outcomes required for today and tomorrow. 

Experience and Background

You will have a minimum of 2 years’ experience in Legacy Fundraising or a similar fundraising role, with experience with experience in planning and delivering multi-channel marketing campaigns, particularly those aimed at growing legacy and in memory income streams. A solid understanding of legacy fundraising principles, supporter journeys, and the sensitivities involved in discussing gifts in wills and bereavement-related giving is also important. Candidates should be confident managing projects end-to-end, from creative development through to evaluation, and comfortable collaborating with external agencies to ensure high-quality outputs.

In addition, the role requires excellent relationship-management skills, as it involves working closely with donors, families, colleagues, and partners such as Legacy Links to ensure compassionate and consistent supporter care. Strong organisational abilities are key for overseeing legacy administration, maintaining accurate reporting, and ensuring compliance with governance standards. Familiarity with CRM systems, data analysis, and reporting tools will support effective monitoring of income and campaign performance. A background in charity communications or stewardship, coupled with empathy, tact, and attention to detail, will ensure the fundraiser can successfully manage initiatives such as the Heart of Oak Memory Tree and continue to grow the organisation’s in memory programme.

Please see the job description for full details on the duties and responsibilities.

Hours of Work

Hours of work are 35 hours per week, 09:00 – 17:00 Monday to Friday.

We have a friendly, supportive, and inclusive environment with a hybrid working approach of 60% in office and 40% home-working.

Salary 

The annual salary range for the post is between £29,000 up to £33,000 per annum, depending upon experience. 

Benefits

6 weeks holiday plus bank holidays

Free on-site parking 

Cycle to Work Scheme 

Free Access to HMS Excellent Fitness Centre 

Employee Assistance Programme to give you confidential support 24 hours a day

Life Assurance (after one year’s qualifying service) 

Private Healthcare Scheme (after one year’s qualifying period) 

A generous non-contributory Pension Scheme (7% contribution after 3 months qualifying period) 

Enhanced Maternity Leave Package (after 2 year’s qualifying period) 

KCBNA is an outstanding organisation that exists to tackle inequality, create opportunities and transform lives. Our award winning youth provision needs an outstanding youth service manager with excetional skills.

Role Overview

As the Youth Service Manager, you will lead KCBNA’s youth provision for young people within the KCBNA youth centre, King’s Cross and surrounding areas. You will oversee the delivery of funded programmes, develop new initiatives, and ensure high-quality workshops, training, and mentoring. This role also involves managing teams, budgets, safeguarding responsibilities, and building partnerships to support the charity’s mission of empowering young people and creating stronger communities.

Key Responsibilities

Programme Management:

· Lead the design and delivery of KCBNA’s diverse range of youth provision.

· Ensure all evaluation reports required by the funder is completed in a timely manner liaising with the dedicated Grants officers.

· Develop and deliver engaging workshops, training sessions, and mentoring opportunities for young people.

· Ensure a seamless transition for young people.

· Take the lead on specific projects to grow and evolve youth work in line with the organisation’s strategy.

Team Leadership:

· Line manages the Youth workers.

· Recruit, train, and manage young volunteers.

· Oversee induction, training, development, and performance management of team members.

Safeguarding and Risk Management:

· Manage day-to-day safeguarding responsibilities and report to the lead safeguarding manager.

· Conduct health and safety risk assessments to ensure safe programme delivery.

· Enhanced DBS check is required

Budget and Resource Management:

· Oversee six-figure budgets, develop management accounts and collaborate with the Finance officer.

· Ensure the effective management, maintenance and up keep of the youth centre in liaison with the KCBNA admin support officer.

Partnership Development and Fundraising:

· Write funding bids and develop partnerships with corporates and stakeholders in Camden working collaboratively with the Chief Executive and Fundraising support member.

· Design and create engaging resources.

· Lead focus groups and identify opportunities for new programmes.

· Work with the youth team and KCBNA team to create content for social media and the website.

Monitoring and Evaluation:

· Use impact feedback and evaluation data to drive programme improvement.

· Produce clear, insightful reports for internal use, stakeholders, funders, and the Trustee Board.

General Duties:

· Maintain high standards across all programmes, ensuring alignment with London Youth quality assurance.

· Be prepared to deliver services across weekends, evenings, and during Holiday periods.

· Review and improve youth programmes using feedback surveys from young people and service users.

· Carry out other reasonable duties as requested by the line manager to support the smooth running of the charity.

le Description

Working closely with both the Head of Development and Head of Strategic Projects and Planning, you'll be joining a growing team with the opportunity to shape your role and make a real impact on both the future of Ally Pally and the communities we serve.

Skills gained in the role could help you to build a career in fundraising, project delivery, or in assessing the social impact of heritage and culture.

Your work will help us to:

• Restore and reopen derelict spaces in the Victorian Palace for everyone to enjoy
• Improve key areas of the Park for both people and wildlife (including playgrounds, wetlands, wayfinding)
• Deliver our creative learning and wellbeing programmes, using the Palace's amazing spaces.
• Take forward our ambitious programme to help Ally Pally reach Net Zero

We are looking to recruit a strong administrator excited to learn and make change. We will consider applicants with previous experience in fundraising or project management in arts and heritage organisations, or transferable skills from customer-facing and administrative roles in other industries.

This is a full time, permanent post. 

The below is a summary, please see the JOB PACK for further details including how to apply and interview dates

Key duties 

Development Responsibilities

1. Administer pipeline for trust, foundation and statutory funding bids
2. Carry out desk research to identify potential trust, foundation and statutory supporters
3. Deliver fundraising bids and impact reporting to a small portfolio of trusts and statutory funders, focused on bids to a value of £10,000
4. Plan communications for regular fundraising and community newsletters
5. Donation processing, documentation and thanking for trust and statutory income

Strategic Planning and Projects Responsibilities

1. Meeting administration for Strategic Plan Working Group
2. Administrative support to develop the Charity's stakeholder relationships
3. Support with events for Capital Fundraising Campaign including London Festival or Architecture and Haringey London Borough of Culture
4. Desk research into capital redevelopment in arts, heritage and green spaces
5. Financial processing and budget tracking of team expenditure

Person specification

Essential

• Right to work in the UK
• Administrative experience ideally gained within either a fundraising or project management context
• Experience in customer service and / or communications with donors, clients or customers
• Long-form writing and / or copy writing experience
• Strong written, verbal and interpersonal communication skills
• Experienced user of microsoft 365
• Excellent accuracy and attention to detail
• Ability to manage own workload and meet deadlines
• Willingness to be flexible within a role supporting a range of development projects

Desirable

• Experience using a CRM system
• Bid writing experience
• financial admin experience
• Experience organising events and / or travel for staff, donors or clients
• Strong interest in charitable fundraising
• Strong interest in placemaking, culture and heritage redevelopment

We are recruiting a Support Manager to provide clear leadership, coordination and oversight of our support services during a period of growth. This role is pivotal in ensuring our services are safe, sustainable, well-governed and responsive to patient needs, while supporting staff and volunteers working in emotionally demanding environments. You will work closely with the Director of Research & Programmes and collaborate across the organisation to align support services with wider strategy.

This is an ideal role for someone with experience managing support or community services in the charity or health sector, who values clarity, collaboration and compassionate leadership.

Key Responsibilities

Service Leadership & Oversight

• Provide operational oversight of Make 2nds Count’s support services, ensuring high-quality, consistent delivery.

• Embed clear processes, boundaries and decision-making routes across support activities.

• Monitor service activity, risks and capacity, escalating issues appropriately.

Safeguarding, Risk & Quality

• Act as the operational safeguarding lead for support services.

• Ensure safeguarding, incident reporting and crisis procedures are embedded, understood and followed.

• Support a culture of emotional safety and reflective practice.

Team & Volunteer Support

• Line manage and support staff within the support team.

• Work with the Director of Research & Programmes to ensure appropriate supervision structures are in place.

• Support volunteers and facilitators through clear guidance, training pathways and escalation routes.

Planning & Collaboration

• Contribute to service planning, improvement and prioritisation.

• Work collaboratively with colleagues across the charity, including fundraising and communications, to ensure joined-up delivery.

• Support the evaluation and development of services based on insight and learning.

About You

Essential

• Experience managing or coordinating support, community or health-related services.

• Strong understanding of safeguarding in sensitive or high-risk environments.

• Experience supporting staff or volunteers in emotionally demanding roles.

• Ability to bring structure, clarity and consistency to complex service delivery.

• Confident communicator, able to navigate sensitive conversations with care.

• Comfortable working remotely and managing your own workload.

Desirable

• Experience in cancer, health, mental health or lived-experience-led services.

• Knowledge of governance, data protection and information management.

• Experience working in a small charity or resource-constrained environment.

• Understanding of trauma-informed or compassionate practice.

Why Join Us?

• Be part of a mission-driven, patient-led charity making a real difference.

• Work with a supportive, values-led leadership team.

• Flexible, home-based working.

• Annual leave enhancements over Christmas and New Year.

• Opportunity to shape and stabilise vital support services at a key moment.

How to Apply

Please submit:

• A CV, and

• A supporting statement (no more than 2 pages) outlining how your experience meets the requirements of the role and why you are interested in working with Make 2nds Count.

We are committed to inclusive recruitment and welcome applications from people with lived experience of cancer.

If you are a whizz with Excel and adept at getting the most from complex databases, but also a great communicator and administrator (confident responding to many varied queries, super organised and passionate about process improvement), we’d love to hear from you. 

About Us

The Society for Endocrinology is a UK charity and membership organisation that brings together scientists, clinicians, and nurses who work with hormones, to improve lives. Hormones matter; they control almost every function in the body, and when things go wrong, they cause some of the most common - and some of the rarest - health conditions.

We empower healthcare professionals and researchers to stay at the cutting edge of science and patient care. We also support other national and international endocrine organisations (our clients) to deliver their own impactful work.

As a medium-sized charity with a friendly, supportive and flexible culture, we work collaboratively to make a big difference and build a strong global endocrine community. We are committed to fostering a diverse and inclusive workplace where all team members feel valued, respected and empowered to bring their authentic selves to work. 

The role is full-time, but please let us know if you would like us to consider part-time.

The Role

Are you passionate about combining data expertise with exceptional customer service? We’re looking for a Membership and CRM Officer who loves data as much as people—combining advanced Excel skills and database expertise with outstanding communication and administrative skills.

You will independently manage membership subscription processes and grants administration, respond to member queries and ensure our CRM systems run smoothly. This is an exciting opportunity to make a real impact in a mission-driven organisation.

What You’ll Do

· Administer membership applications, renewals, and payments

· Provide excellent support to members and delegates and respond to enquiries

· Maintain, troubleshoot and optimise multiple CRM systems, ensuring data accuracy and compliance

· Develop and generate reports and insights to inform decision-making

· Support grants administration and committee processes

· Collaborate across teams to improve systems and member engagement

Please see full job description for more details.

What We’re Looking For

· Customer service skills and professional written and verbal communication

· Proficiency with Microsoft suite

· Advanced Excel skills (Power BI experience is a bonus)

· Proven experience managing CRM systems and complex databases

· Strong organisational skills and attention to detail

· Customer- and solutions-focused mindset with the ability to build positive relationships

· Experience in membership/subscription administration or similar is desirable

Why Join Us?

· Hybrid working  - Tuesdays and Wednesdays in the North Bristol office (with flexibility where needed)

· Flexitime system

· 26 days annual leave minimum, plus bank holidays 

· Health and Wellbeing Cash Plan – private GP, cash back for dentist, opticians, physio and more 

· Salary Extras scheme 

· Refer a friend scheme

· Employee Assistance Programme 

· Be part of a charity that makes a difference in healthcare

· Collaborative and supportive team environment

We aim to conduct first-round interviews via Teams call week commencing 2 February. In-person interviews will follow before the successful candidate is selected. 

We are happy to answer your questions prior to application.