Receptionist and administrator volunteer roles in romford, essex
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoy organising? Would you like to play a key role in making sure things get done!
We are recruiting for an Admin and Reception Volunteer at our Older Persons Day Activities Centre in Tooting.
Our volunteer administrators are instrumental to all the work that we do across Hestia. You will have the opportunity to support staff with a wide range of desk-based and administrative tasks. These behind-the-scenes roles provide essential support in ensuring that those who we work with access the support they require to rebuild their lives beyond crisis
What you will be doing
- To support with administration, and with meeting and greeting service users, and with building security.
- Support with updating and inputting data into spreadsheets
- Support with answering phone calls and internal communication
- To support the team with covering the reception desk and dealing with enquiries from people arriving at the service/office.
The skills you need
- Good communication skills
- Good organisation and administrative skills
- Able to maintain good working relationships
- Basic IT skills, comfortable using spreadsheets and emailing
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
Registered Charity
0
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The job entails working closely with project/programme managers in ensuring the smooth running of the organisation's internal operations, external networking, HR, events, communications & fundraising. Successful candidates will be able to gain proven experience in each of the highlighted areas.
The successful candidate must be a quick learner, trustworthy, intelligent and pro-active self-starter, highly organised and able to multitask effectively.
Key responsibilities include:
Provide receptionist and general admin support to the team, including basic bookkeeping
Provide seamless support to project leads, contractors and freelancers
Help with events and conferences.
Help with writing of funding proposals, publicity & marketing
Update social media, website, marketing and promotion content
The Ideal Candidate will:
Be Intelligent & Trustworthy - have gained great academic results
Demonstrate excellent writing skills and speaking ability
Pay attention to details and exhibit high degree of precision with work assignments
Be Tech Savvy - Be competent/confident with CRM, CMS, social media and spreadsheets
Have some interest in Art Galleries, Creativity, Research, International Devevelopment and/or business administration
Benefits:
- Career Development Plan Support
- Access to paid training and qualification enhancement
- Work references for future jobs application
- Reimbursement of out of pocket expenses
Fully remote working option available to suitably experienced candidate(s).
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The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Information and Advice Service: The Information and Advice service for older people provides a free, confidential, and independent service for anyone aged 65+ living in Bromley and 50 + in Greenwich. Our advisors provide general advice on a range of subjects: employment rights, welfare benefits, housing, consumer rights and adult social care.
Role Summary: Provide information and signposting to older people living in Bromley and Greenwich and provide admin support to the Information and Advice Team, helping to keep the information resources up to date.
What will I be involved in?
- Answering calls and basic enquiries coming into our Information and Advice Service, full training is provided. Present and discuss information with the client in an accessible manner.
- Committed to researching and providing up to date information to vulnerable older people using the internet and other resources.
- Identify and research information relevant to the user’s situation, drawing on resources available.
- Being online and knowledgeable of Microsoft packages and the use of emails
- Liase closely with the Advice Case Supervisor, other advisors, and wider staff team. Seeking guidance and support where required.
- Successfully complete online training courses for Age UK Bromley and Greenwich volunteers.
- Participate in volunteer support meetings with the Advice Case Supervisor and any training on safeguarding adults and appropriate boundaries.
- At all times work in accordance with the organisation’s policies regarding Health & Safety, Equality & Diversity, Safeguarding Vulnerable Adults and Confidentiality & Data Protection. Lone working.
- Represent the professional standards of Age UK Bromley and Greenwich and ensure that you wear your volunteer id badge whilst volunteering.
What skills and qualities will I need to have?
- Enjoys talking and helping our clients, 65+ living in Bromley and 50 + in Greenwich from a wide range of backgrounds.
- Good communication skills and confident at speaking to clients on the telephone
- Able to prioritise tasks with good time management skills.
- A commitment to ensuring that customers are provided with accurate relevant information and support. Interested in finding out more about social welfare law advice e.g. housing and welfare benefits.
- Be a good listener and have empathy with older people, being approachable and welcoming.
- Interested in learning and developing new skills required of the role. Demonstrate that you are interested in what the client has to say by communicating respect and warmth.
- Demonstrate a non-judgmental approach. The listener may personally disagree with the client’s opinions or actions but attempts to understand the client’s point of view and shows that they still value the client.
- Being able to maintain client confidentiality, understand the importance of keeping within the parameters of the role and have a good understanding of GDPR and Data Protection.
Benefits of getting involved:
- Being part of a team who are passionate about helping clients 65+ living in Bromley and 50+ in Greenwich
- Committed to supporting the Information and Advice service deliver a difference to all their clients.
- Ongoing support and role training with feedback given.
- Opportunities for networking with other volunteers and being part of a wider volunteer team.
- Awareness of Age UK Bromley and Greenwich social events, services, and projects
Other information: Prospective volunteers will complete a recruitment process and be required to provide details of two references and agree to submit details for and undertake an Enhanced Disclosure and Barring Services (DBS) check. All our volunteer roles are 18+, Monday to Friday, 9am to 5pm. Age UK Bromley & Greenwich will reimburse all expenditure reasonably incurred. Receipts to be provided with expenditure claims.
Registered Charity
51 - 100
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.
Thank you!
Role Description:
The Safe Space is a local hub for anyone who feels they are nearing crisis point. We are here to listen to what you need and work with you to help. These might be strategies to help you cope in the moment, a range of activities that we provide free of charge, resources to take away or connect you with practical local services. As a part of this, we are looking for volunteers to offer support to individuals who may access our crisis drop-in services. This includes a variety of tasks, which include greeting individuals, offering a cup of tea and biscuits, general reception duties, supporting 1:1 session, completing administrative tasks and generally keeping clients engaged and safe on our premises.
We are looking for someone who
- Has lived experience of mental health/social crisis
- Preferably have had experience working with people who experience poor mental health
- Are comfortable with co-producing and facilitating peer led workshops where applicable if required.
- Are willing to actively participate with clients 1:1 and in group settings
- Are able to take on any ad hoc admin/support responsibilities within the Safe Space Team
Time commitment and expenses:
- Minimum 6 months commitment, offer I day per week during our opening hours of 2pm–10pm. Please indicate your preferred volunteering day(s) plus preferred site (H&F, Ealing or Hounslow) on your application.
- We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role
- Reasonable travel expenses will be reimbursed where required.
What's in it for the volunteer?
Volunteering at Mind is a fantastic opportunity to get involved with a nationally recognised charity, and volunteering in Safe Space is an opportunity to experience and get involved in crisis support. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organisation. You will also be a part of a supportive team with great awareness of wellbeing and the mental health sector.
Registered Charity
101 - 500
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.
The client requests no contact from agencies or media sales.