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Receptionist volunteer roles in bristol, bristol city
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Claverton Down, Bath and North East Somerset (On-site)
12.52 miles
Unpaid role, expenses not paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Are you a people-person looking for a way to use your skills to support your local rescue and rehoming centre? We are looking for friendly faces to add to our brilliant reception team, greeting supporters, handling enquiries and making all visitors to Bath Cats & Dogs Home feel welcome.
This is an exciting new volunteer role for the charity and having taken on two fantastic Volunteer Receptionists earlier this year, we are keen to grow our small but mighty team!
Our volunteer requirement for this role is Tuesdays-Sundays 10am-1pm or 1pm-4pm. We require volunteers to make a weekly commitment of at least 6 months.
About the Role:
Volunteer Receptionists are the first point of contact to all visitors to BCDH. This could be members of the public looking to hand over their pet, add to their family or hoping to pop in to have a look at the animals. They also handle general enquiries via telephone and email. Your tasks may include:
- Greeting volunteers and supporters upon arrival for appointments; handling walk-in enquiries and organising external contractors in a friendly and efficient manner.
- To assist the Customer & Facilities team with any general administration.
- Processing payments for adoptions, stray dog claims and vet visits.
- Processing donation payments, ensuring to follow Gift Aid processes.
- Receiving and sending post.
About You:
You will be an outgoing and approachable animal lover ideally with experience of front-of-house roles. However, full training will be provided, so an organised people-person would also be an ideal candidate. An interest in how animal welfare charities operate is key as you will often be the first point of contact for supporters who have lots of questions about the rehoming process!
Ability to communicate effectively in person, on the telephone and via email is crucial, as well as being able to manage your emotions and remain calm during difficult situations.
You will be answering queries from external contacts via email as well as managing post, so it is important that you understand the need for privacy and confidentiality.
Posted by
Bath Cats and Dogs Home
View profile
Registered Charity
51 - 100
Registered Charity
51 - 100
Through advice and support in the community, to rescue, rehabilitation and rehoming at our centre, we positively transform the lives of pets.
Posted on: 18 July 2025
Closing date: 18 August 2025 at 13:47
Job ref: BCDH-Reception
Tags: Administration, Advice / Information, Customer Service
The client requests no contact from agencies or media sales.
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Thank you!
Newport, Newport (On-site)
17.47 miles
Unpaid role, expenses paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Volunteer role: Receptionist Volunteer
Manager: Centre Manager
Where you will be based: Newport Animal Centre
Why we want you
We are the RSPCA and it's our vision to live in a world where all animals are respected and treated with compassion. Our volunteers are incredible, they play an essential role in helping us carry out our important animal welfare work every day.
Our receptionists play a key role in welcoming visitors and callers to our centres and acting as a liaison with centre staff and volunteers.
What you will be doing
- Assisting with enquiries via the telephone and face to face
- Answering the telephone in a polite and confident manner, assisting the caller where possible or passing them to someone else who can help
- Taking messages from telephone callers and visitors to the centre, ensuring that all relevant information is both clear and detailed
- Carrying out administrative tasks including paperwork, filing, photocopying, faxing etc
- Inputting information onto the computer system and responding to emails as directed
- Promoting the work of the centre in a positive manner
- Attending relevant training courses, as required
- Ensuring that all visitors are greeted and their enquiries are dealt with efficiently
The skills you need
- Friendly, cheerful and calm under pressure
- Well organised with good communication skills
What's in it for you
- Meet new people and make new friends
- Learn great new skills to add to your CV
- A great induction and training relevant to your role
- Volunteer in a fun environment at the heart of the local community
- You’ll be making a huge difference to the welfare of animals
- We are happy to reimburse any reasonable travel expenses you may incur whilst volunteering with us
Disclaimer
Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees. Before you can start volunteering you’ll need to complete our simple online Health & Safety assessment. We will ask you to provide contact details for two referees. At the RSPCA we don’t want you to be out of pocket by volunteering, so we are happy to reimburse any agreed out of pocket expenses you incur whilst volunteering
Posted by
Posted on: 12 June 2025
Closing date: 10 September 2025 at 09:56
Tags: Administration
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Thank you!
Bath, Bath and North East Somerset (On-site)
Claverton Down, Bath and North East Somerset
Unpaid role, expenses not paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Are you an experienced gallerist or someone with a love of art, photography and animals? If so, you might be the perfect person for this exciting new volunteer opportunity.
Following our recent refurbishment, we have a large area in our reception building which we think is the perfect space to showcase animal welfare related exhibitions. We’re looking for a volunteer to assist in curating these exhibitions and to support with administration.
About the Role:
The Volunteer Curator will help with all aspects of the exhibitions, from generating and developing ideas with our Communications & Marketing team to physically hanging the artwork. Previous experience of having curated exhibitions would be beneficial, however a keen interest in this area would also be desirable.
This is a new volunteer role working with the Communications & Marketing team. It’s an exciting new opportunity for us to engage our supporters with animal welfare in a creative way. We are all learning together, so there may be the opportunity to visit other galleries alongside the team to gain insight into how to create engaging exhibitions.
As we work together to decide the scope of the work, we are happy to be flexible with potential volunteers on the day that they come to site, however this is most likely to be between Monday-Friday. We hope to develop a rolling programme of exhibitions, so the Volunteer Curator role is welcome to commit for as long as they are willing to help us, we hope that this would be for a minimum of 6 months.
About You:
You will be an outgoing and creative person with experience gallery work and understand current animal welfare issues. Bath Cats & Dogs Home’s supporters range from various ages and backgrounds, so sensitivity of this in your ideas for exhibitions would be appreciated.
You will be computer literate and work well with a varied team. There is a manual handling element to this volunteer role which should be considered upon application.
If you are someone who would like to engage the public with animal welfare through creativity and have the time to help us develop this exciting new project, then we would love to hear from you.
Posted by
Bath Cats and Dogs Home
View profile
Registered Charity
51 - 100
Registered Charity
51 - 100
Through advice and support in the community, to rescue, rehabilitation and rehoming at our centre, we positively transform the lives of pets.
Posted on: 18 July 2025
Closing date: 18 August 2025 at 13:35
Job ref: BCDH-Curator
Tags: Environment / Animal, Museum
The client requests no contact from agencies or media sales.
Does something look incorrect in this job listing?