Records management officer jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary:
This involves assessing, allocating and supporting our tenants on their journey with Stay and assisting successful move on. Teamwork is also a key part of this role to work alongside the wider housing team towards team and organisational objectives.
Role Specific Responsibilities:
· Deliver pro-active engagement with tenants to increase the potential for income collection by education, support and other interventions with customers as appropriate and in line with Stay’s policies.
· Provide advice to tenants on tenant and landlord roles and responsibilities in accordance with tenancy/licence conditions in face-to-face sessions or via the telephone/email/letter/text.
· Advice and guidance on issues such as tenancies at risk, whether through rent arrears, anti-social behaviour, property maintenance, unemployment, mental health issues and finance.
· Identify any/all factors that may be contributing to rent arrears: money mismanagement, budgeting issues etc.
· Give advice and assistance with housing problems including information on housing options.
· Take responsibility for a designated caseload of tenants requiring housing support including the identification of prospective tenants. Assist new tenants, particularly vulnerable and young tenants to set up and maintain a tenancy and be able to access support needed. Together with the customer draw up a personal housing plan.
· Assist tenants with security and safety matters within their home including door/window security, advice regarding household appliances and controls for heating, providing details of the repairs service and how to report and arrange repairs.
· Actively work with the tenants and colleagues around issues placing the tenancy at risk including breaches of the tenancy agreement: arrears, harassment, nuisance and other disputes when required.
· Build effective relationships with external agencies (both statutory and voluntary) and maintain a knowledge base of these to signpost customers as required. Share information, where appropriate and in line with data protection and confidentiality, to meet the needs of the tenants.
· Ensure the maximisation of rent collection in line with targets and reduce rent arrears on a continuing basis through the effective enforcement of the rent arrears policy, procedure and systems working alongside the rents officer.
· Work in a performance target-led environment and have a commitment to attaining those targets.
· Prepare timely and accurate reports.
· Identify and implement good administrative practices and procedures.
· Maximise income collection by providing advice on welfare benefits and make referrals to specialist services and agencies where appropriate.
· Maintain up to date knowledge of best practice in respect of all relevant administrative, legal and financial procedures.
· Respond promptly and effectively to enquiries or complaints with regards to rent or associated housing matters in accordance with Stay’s policies.
· Maintain appropriate and accurate records to comply with statutory and service-wide reporting requirements. Proactively monitor and report to the Housing Team Leader in respect of service delivery, performance indicators and targets.
· Maintain up to date knowledge of housing management practice and all relevant Stay and Housing Team procedures in to ensure the processes, systems, policies and procedures are adhered to and to contribute to the development of any reviews.
· Integrate tenant care into working practices through a ‘Tenant First’ approach, ensuring tenants are treated with respect and courtesy and experience a ‘seamless’ service. Adhere to Stay’s standards of tenant care in respect of answering correspondence, telephones and complaints.
· Maximise the use of information and communications technology to support the service and deliver efficiency improvements. Maintain up to date knowledge of systems and applications.
· Work collaboratively with the referral and assessments officer to evaluate applicants, conduct thorough needs and risk assessments, and perform reference checks before extending accommodation offers.
· Carry out an appropriate induction to the allocated Stay property once an offer has been made to an applicant.
· Liaise with The Rent Officer and Housing Benefit to ensure the customer’s account is active and the customer is aware of their responsibility of providing any information to ensure the housing benefit is paid and reduce all arrears.
· Liaise with Housing Benefit, Employment Services, Social Services, Probation Services and other authorities as necessary in relation to housing management.
· Ensure that tenants are compliant with and kept fully informed and consulted on matters affecting their Licence or Tenancy Agreements and they understand their rights and responsibilities: respecting other tenants, non-use of drugs etc.
· Ensure incidents/Safeguarding are fully reported and investigated and act to resolve the problem or take holding action until a permanent solution is found.
· Work with the Voids and Maintenance Team to undertake regular visits to the housing properties to inspect the accommodation and get customer feedback to ensure that repairs and cleaning of the buildings are carried out promptly to a high standard and that safety and security is maintained.
· Adhere to Stay’s Safeguarding Policies and take responsibility for making Safeguarding referrals to the relevant services and report any concerns to Stay’s Designated Safeguarding Officers.
· To address issues of social isolation and exclusion, facilitating client’s involvement in the community.
· To deliver person centred support through one-to-one sessions, group work and ad-hoc support.
· To record all contacts with tenants appropriately and in line with Stay’s policies and procedures and maintaining all relevant files and recording systems, ensuring information is updated.
· To produce appropriate written reports in a variety of formats to meet the requirements of managers, service providers and board of trustees.
· To assist tenants in acquiring the budgeting and social skills necessary to sustain accommodation effectively.
· To, where customers are at risk of eviction, provide advice and support and where necessary help them to seek legal advice.
· To actively promote tenants knowledge of and participation in Stay’s Client Involvement activity by promoting available opportunities such as membership of working groups, service evaluation, service changes and Stay’s Complaint’s, Comments and Suggestion policy.
· To ensure that clients understand their rights and responsibilities of the licence/tenancy to enable informed choices.
· To input and extract information from Stay’s IT systems, including client information.
· To undertake, as required, any other duties compatible with the level and nature of the post and/or reasonably required by the Team Leader, Service Manager and Operations Manager.
· Provide advice and guidance on issues such as tenancies at risk, whether through rent arrears, anti-social behaviour, property maintenance, unemployment, mental health issues and finance.
· Assist tenants with security and safety matters within their home including door/window security, advice regarding household appliances and controls for heating, providing details of the repairs service and how to report and arrange repairs.
· Ensure incidents/Safeguarding are fully reported and investigated and act to resolve the problem or take holding action until a permanent solution is found.
· Engaging with clients and the local community to co-produce a programme of activities and sessions.
· Encourage and motivate clients to engage and participate in activities and sessions.
· Other duties commensurate with the post as may be determined from time to time.
Staff Expectations – how we do things
Administration Duties
· Maintain accurate records, both paper and electronic.
· Assist in the production of management information related to key performance indicators.
Financial Management
· Work within departmental budgets and aim to achieve value for money in all areas.
· Ensure compliance with all financial policies and procedures.
Relationships and Partnerships
· Maintain and enhance working relationships internally with support colleagues and central services, externally with referral agencies, landlords, the Local Authority etc.
· Assure compliance with Management Agreements and Leases and report as required to partner landlords on housing management performance.
Client Involvement
· Encourage and support meaningful client involvement in all aspects of the service delivery and embed Involvement at the core of the service provision.
· To make a difference to clients through support which everyday impacts on their lives for the better.
Quality Assurance
· Report on performance monthly to line manager within deadline.
· Assist in addressing any improvements required from internal or external audits.
· Ensure that Equality & Diversity is actively promoted in all areas of work and that the services are relevant and accessible to all.
· To undertake development and training opportunities and have responsibility for obtaining maximum benefit through review, reflection and practice.
· To continuously review own working practices in line with client feedback and current best practice.
· To review and evaluate own performance to identify strengths and areas for development. Identify own learning/development needs and opportunities by attending and contributing to regular support, supervision and appraisal sessions.
Culture, Values and Behaviour
· To articulate and personally demonstrate Stay’s values both internally and externally.
· Where possible work to alleviate feelings of prejudice and stigma experienced by homeless or marginalised groups.
· To contribute to the building of a staff culture where every person feels empowered and valued.
· To always be professional and demonstrate a great positive attitude, be empathetic and adopt a person-centred way of working.
· To commit to learning and being the best through continual learning and development.
· To show consistent integrity, trust and fairness that embraces equality, diversity and inclusion.
· To deliver time after time to a consistent standard of service in line with Stay’s policies and procedures.
· To use good judgment and initiative to find solutions.
Health and Safety
· To be aware of Stay’s policies and procedures, ensure they are carried out and that good practice is maintained.
· You have a duty to take care of your own health and safety and that of others who may be affected by your actions at work. You must co-operate with Stay and co-workers to help everyone meet their legal requirements.
The responsibilities of this post may vary from time to time without changing the general character of the post or level of responsibility entailed.
The client requests no contact from agencies or media sales.
We are looking for a dynamic and experienced programme manager who will oversee The Advice Workforce Development Fund (AWDF). AWDF is a collaborative programme dedicated to strengthening and sustaining the social welfare advice sector in London. The role will coordinate and run steering and advisory groups, and ‘task and finish’ groups, working with cross-sector stakeholders to enable the implementation of recent recommendations generated by research commissioned by the programme, and help with monitoring and evaluating the project and funded projects under this programme. The successful candidate will have strong project management skills, a commitment to social justice, and a track record of delivering impactful support to external partners.
The workforce development programme was created after working closely with a group of funders and advice sector representatives who are now steering group members. The programme has reached an exciting stage, as it transitions from a foundation-laying and research phase into more of a focus on influencing and implementation of the learning generated to date, while also maintaining and strengthening new and existing relationships. This role, with support from the Head of Sector Support and Grants and the CEO, will oversee the continued development and delivery of this exciting partnership into the longer-term. This role will also work closely with the Propel initiative under London Funders to ensure effective coordination of work is done at all levels.
The client requests no contact from agencies or media sales.
Head of Development and Communications
Job Description
Reports to: Chief Executive Officer
£46,200 - £50,200 per annum FTE
The Head of Development and Communications plays a pivotal role in driving In2scienceUK’s mission to change lives by opening doors to STEM degrees and careers for young people from lower socio-economic backgrounds.
As a senior leader, you will shape and deliver a bold, integrated development and communications strategy that brings our mission to life, tells powerful stories of change, and inspires confidence and commitment from donors, partners, and key stakeholders that unlocks new opportunities for innovation and expansion.
In this role, you will manage a small, high-performing team and oversee the creation of compelling narratives and effective engagement strategies that inspire donors, partners, alumni, and key stakeholders, supporting a resilient and diversified income portfolio.
Working closely with programme teams, you will ensure that development and communications activity amplifies the impact of existing programmes, while identifying and developing new opportunities that deliver meaningful outcomes for young people across the UK.
You will drive the development of strategic partnerships and funding relationships to expand the reach and influence of In2science’s work. Combining strategic vision with operational expertise, you will take a proactive, entrepreneurial approach to growth, shaping how the organisation connects with its audiences, builds its reputation, and communicates the impact of its work in support of long-term strategic goals.
In2scienceUK operates on a remote basis, with necessary UK-wide travel for partner and funder meetings, events, and staff co-working days.
Direct Reports
Development Team: Development Manager, Development Officer, External Fundraising Consultancy.
Comms Team : Senior Communications Officer.
Responsibilities
Development
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To collaborate with the senior leadership team and trustees in setting organisational strategy and building strategic partnerships to support In2science’s vision for 2026 and beyond.
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Lead on planning, implementation and delivery of segmented fundraising and stewardship campaigns across programmes and audiences with a 2026 income target of £1.5m.
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Lead and manage a diverse fundraising portfolio, including corporate partnerships, trusts and foundations, research grants (e.g., UKRI), government funding, and individual giving.
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To lead a small but effective development team, including an external fundraising contractor to build upon our success to date to achieve funding targets and foster strategic relationships with funding and delivery partners.
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Budget and resource all aspects of development and communications, including engaging with external contractors to maximise our output and upskill our teams.
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Work closely with the Head of Operations to oversee our CRM, ensuring accurate pipeline reporting and forecasting, as well as utilising the system for tailored stewardship opportunities.
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Work closely with our programmes team to ensure that deliverables are met and in line with our mission and objectives.
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Explore opportunities for partnership to launch new programmes and initiatives, working with the Data and Impact manager to use national data to ensure we deliver the greatest possible impact to those most in need.
Communications
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Oversee the organisation’s external communications, ensuring all messaging is on-brand, reflects our values, meets high standards, and effectively tells the story of our impact on young people.
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Oversee resourcing of the communications function, balancing 70% development and brand engagement with 30% programme-focused activity.
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Identify opportunities to maximise brand presence through strategic partnerships, policy engagement, and media activity.
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Work closely with the SMT and Trustees to respond to media, speaking, and event requests, ensuring consistent and impactful messaging.
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Ensure digital and web platforms effectively showcase our impact and support compelling storytelling.
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Manage the Senior Communications Officer to deliver campaigns that drive organisational growth and engagement with donors, partners, volunteers, and beneficiaries.
Governance
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To work with the SMT, CEO, and Trustees to ensure strong charity governance, including leading the Growth Subcommittee and preparing reports for quarterly board meetings.
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Identify organisation-wide opportunities to streamline and improve performance across the organisation.
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Working with SMT and trustees to ensure charity compliance. Including the charity commission, funding regulator, ICO.
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Identify and manage organisational/operational risk and ensure that all measures are in place to mitigate this.
As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder. The postholder will carry out any other duties that are within the scope, spirit and purpose of the job as requested by the line manager. All staff must undertake all mandatory training, checks and compliance as instructed by the organisation.
Person Specification
Essential:
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A passionate advocate for social mobility in STEM.
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An inspiring leader who can inspire and collaborate across the organisation to achieve our collective goals.
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Three years experience of leading a development team to generate a seven-figure annual income from a diverse range of donors, ideally in a charitable organisation.
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Knowledge of all streams of fundraising, with direct experience in at least two of the following: corporate fundraising, trust and foundations, research grants e.g. UKRI, government grants or individual giving (incl. high-net worth donors).
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A target driven individual with a proven track record of personal six-figure income generation and achieving or exceeding personal targets.
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Excellent relationship management skills to steward existing and potential partners and donors.
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Experience of line management including developing personal development plans and setting KPIs.
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Proven experience of managing a brand, ensuring consistent and impactful communications that maximise reach amongst our target audiences.
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Superb written and verbal communication skills with the ability to persuade and influence at all levels.
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Proven experience of overseeing communication campaigns to engage new prospects across a variety of audiences.
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Evidence of efficient and accurate management of budgets and resources.
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Willingness to work flexibly and attend occasional events or meetings on evenings/weekends when required.
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Working collaboratively and supporting fostering a collegiate workplace environment.
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Upholds the values of our code of conduct and is respectful to all.
Desirable:
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Direct knowledge and/or experience of the barriers young people face in accessing STEM degrees or careers.
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Direct knowledge and/or experience of working with education organisations or STEM sector employers, incl. knowledge of current trends.
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Experience of working in collaboration with across teams to deliver new initiatives that maximise outcomes for young people and attract relevant funding.
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Evidence of delivering highly impactful events.
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Prior experience of public speaking, thought leadership and engaging with the press.
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Experience of governance in a small charitable organisation and utilising Trustees to support the organisation's goals and objectives.
Benefits:
At In2scienceUK we practise what we preach by giving all staff opportunities to progress in their careers. You will have the opportunity to develop your career with your line manager to get you to the next level from day one.
Although we take our career development seriously we also value work-life balance. You will have the opportunity to work flexibly from home, balancing your caring responsibilities, volunteer commitments, hobbies and anything else that makes you happy.
You will have 28 days of annual leave per annum, plus bank holidays.
Commitment to Safeguarding:
In2scienceUK is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults as outlined in Working Together to Safeguard Children. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment.
The following pre-employment checks will be undertaken as applicable:
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References
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DBS check and/or Overseas criminal records check where applicable
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Self-Disclosure
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Identity check
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Right to work in the UK
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Evidence of qualifications applicable to the role
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Confirmation of registration with applicable registered body where applicable
Many of our roles involve working with children and we will therefore take up references prior to your appointment. You should provide details of referees including your current and previous employers, covering the last 5 years. Your current or previous employer will be asked about disciplinary offences relating to children, if the role involved working with children, including any in which the penalty is time expired. We will also ask if you have been the subject of any child protection concerns and if so, the outcome of any enquiry or disciplinary procedure.
Diversity and Inclusion:
In2scienceUK is committed to being an inclusive and diverse organisation where everyone is treated with dignity and respect. We actively encourage applications from people of all backgrounds, particularly those who are underrepresented in STEM and the charity sector, including but not limited to people from minoritised ethnic backgrounds, disabled people, LGBTQ+ individuals, and those from lower socio-economic backgrounds.
We recognise that talent and potential come in many forms, and we welcome applicants with different experiences, perspectives, and ways of thinking. We are committed to providing an inclusive recruitment process and working environment, and we will make reasonable adjustments at any stage of the recruitment process. If you require any adjustments, please let us know.
Please provide a cover letter and CV highlighting your suitability for the role.
In2scienceUK exists to unlock the potential of young people from disadvantaged backgrounds and boost diversity and inclusion in the STEM sector.
The client requests no contact from agencies or media sales.
Help us to grow our Environmental Education Charity’s impact and income by fundraising, allowing us to deliver our mission to create outstanding opportunities that inspire everyone to engage with and care for the environment.
- The base location for this position is negotiable, with full remote working / home working a possibility.
- It’s a permanent full-time contract working an average 37.5 hours per week.
- Circa £30,197 per annum + excellent benefits – including 28 days leave + bank holidays, life assurance 5 x your salary, Health and Wellbeing Support and much more! See the full list below.
Love where you work!
We are a national charity established in 1943 to promote a better understanding of the natural world.
Our aim today is unchanged – to create a world where everyone feels connected to the environment so they can enjoy the benefits it gives and make choices that help protect it. We do this by offering a wide range of education courses and materials, so that everyone – and especially young people – can increase their knowledge, understanding and love for the natural world.
We value each of our team members and understand that every role is vital to achieve our goals, so, we provide great benefits* to reward and support you while you work with us.
What you’ll be doing
Your focus will be to grow our charity’s impact and revenue streams by fundraising for environmental education, benefitting people and nature by securing funds from supporters, trusts/foundations, and businesses.
This will include building relationships with potential legators, inspiring supporters to maintain their commitment, eventually leaving the Field Studies Council a gift in their Will as well as turning strategic and operational priorities into practical funding bids.
Key responsibilities will include:
- Researching and identifying potential trusts/foundations/businesses as suitable external funders for designated target projects
- Working collaboratively with internal and external stakeholders to draft fundraising bids, developing persuasive proposals and collating appropriate supporting documentation.
- Proactively develop positive, long-term relationships that grow Field Studies Council’s pipeline of prospects
- Maintaining up-to-date knowledge and understanding of relevant governmental, sector and business opportunities to identify potential funding opportunities
- Fundraising administration including gift processing, donor thanking and stewardship
- Supporting at events and funding meetings, as required
Please refer to the vacancy pack for the full responsibilities of the position.
Where you’ll be based
The base location for this position is negotiable, with full remote working / home working a possibility. However, if you prefer working in office, we have Field Studies Centres throughout the country which you are also able to work from. We will also consider hybrid working options.
There may the occasional need to travel to meet with, colleagues, prospective funders and other stakeholders. We expect this to be limited, no more than once every 2-3 months.
Who we’re looking for
You will be passionate about our charity’s mission and understand the importance of Environmental Education.
It’s essential that you have experience working in a fundraising role or department. We need an experienced individual who is confident to write and submit successful fundraising bids to trusts, foundations and businesses.
You will also have experience creating and managing successful supporter journeys to optimise our donations, particularly legators.
As a natural at building relationships with internal and external stakeholders, you will be able to tell compelling stories to encourage individuals and organisations to support our aim to connect people to nature.
If this inspires you, we would love to hear from you.We look forward to your application.
* Your benefits whilst working with us will include:
- Competitive salary
- 28 days annual holiday entitlement plus bank holidays
- Extra loyalty days dependent on length of service
- Health and Wellbeing Support App which provides access for you and eligible family members to remote GP appointments, mental health consultations, physiotherapy and second medical opinions
- 24hr Counselling Helpline Service
- Life assurance 5 x your annual basic salary
- Cycle to work and EV schemes
- Discounts and cashback opportunities
- Flexible working options where roles permit
- Quality learning and development opportunities
The closing date for receipt of your completed application is 4 January 2026.
We reserve the right to close the vacancy early if we’re in receipt of sufficient applications. Please apply early to avoid disappointment.
Shortlisted applicants will be contacted after the close date and interviews will be arranged accordingly
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a fantastic opportunity to build and grow Molly Rose Foundation's lived engagement and youth programmes, and to push for a safer online world driven by the needs and perspectives of lived experience.
Working at the intersect of tech accountability, online safety and suicide prevention, Molly Rose Foundation was founded following the death of 14-year old Molly Russell.
Today we’re committed to building and amplifying the voices of those with lived experiences of online harm – and to challenging government, regulators and tech firms to listen to and act decisively on what they have to say.
MRF is grounded in youth and lived experience, and we will always ensure the lessons of Molly's death act as a catalyst for positive change. You’ll help us maintain and grow our networks to build and amplify the voices of youth, bereaved parents and young people directly impacted by harms, and have a track record in working in partnership across the sector.
As Lived Engagement and Youth Manager you'll build strong internal and external relationships and ensure lived experience and youth runs through everything we do.
You'll manage day-to-day relationships with youth and lived experience advocates and have a strong focus on safeguarding and trauma-informed practice.
This is a rare opportunity to build a lived experience programme that really counts. We’re looking for an exceptional individual who’s motivated by the chance to really make a difference. Your work will help to ensure that tomorrow’s young people live long and stay strong.
MRF is committed to flexible working and we know that a diverse team makes us stronger. While we are recruiting for a full-time position, we will actively consider part-time and flexible working requests.
Please submit your CV and a cover letter, no more than two sides each, to apply for this role. Please refrain from overly relying on AI in your application.
The client requests no contact from agencies or media sales.
We are a charity representing and advocating for people living with dyslexia. Our mission is simple but powerful: to influence government and institutions so that society becomes truly dyslexia-friendly – enabling individuals of all ages to reach their full potential.
This is a key role leading our parliamentary engagement and policy development, ensuring that dyslexic children, young people, families, and adults have a strong voice in Westminster, Whitehall, and across the UK. Working closely with senior leaders, campaigns and media colleagues, and external partners, you’ll help shape policy and drive change in education, health, and employment.
Your work will make sure policymakers understand the barriers dyslexic people face - and the evidence-based solutions we champion. You’ll ensure our positions are grounded in lived experience, research, and best practice, and that our engagement is proactive, impactful, and aligned with our mission.
What You’ll Do
- Develop and deliver a parliamentary engagement strategy to advance our policy priorities.
- Build and maintain relationships with MPs, Peers, Ministers, advisers, and civil servants.
- Provide timely briefings and strategic advice to senior leaders.
- Monitor political developments and identify opportunities for early influence.
- Lead policy research and produce clear, evidence-informed recommendations.
- Represent the charity at events, roundtables, and forums.
- Work collaboratively across teams to ensure policy insights inform campaigns and communications.
What We’re Looking For
- Proven, up-to-date experience in public affairs, parliamentary engagement, or a related policy-influencing role, with a strong track record of delivering impact.
- Strong understanding of UK parliamentary and governmental processes.
- Excellent communication skills—able to translate complex issues into clear, compelling messages.
- Political awareness, strategic thinking, and confident networking ability.
- Commitment to equality, diversity, and inclusion, and a passion for improving outcomes for dyslexic people.
Please review the full job description for complete details about the role, responsibilities, and person specification before applying.
Why Join Us?
This is your chance to make a real difference – shaping policy, influencing decision-makers, and helping create a society where dyslexic people can thrive. You’ll work in a collaborative, supportive environment with colleagues who share your passion for positive change.
Closing date: 14 January 2026 (5pm). We reserve the right to close the vacancy early if a high volume of applications is received, so we encourage you to apply early.
Use of AI in Applications
We value the unique experience and perspective each candidate brings. While we understand that AI tools can be helpful in drafting applications, they can sometimes result in responses that feel generic or impersonal. This makes it harder for us to get a true sense of you.
To help your application stand out, we encourage you to write your responses in your own words. If you do use AI tools to support your writing, please treat the generated content as a starting point rather than a final answer. Make sure your application genuinely reflects your experience and voice.
To change society by removing barriers so that everyone with dyslexia can reach their full potential in education, in employment and in life.
The client requests no contact from agencies or media sales.
Position: Volunteering Development Officer (Recruitment)
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with flexibility to work remotely
Salary: £26,384* per annum plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*you’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We’re looking for a passionate and organised Volunteering Development Officer to ensure every volunteer has a positive first impression of the MS Society. You’ll play a key role in managing volunteer recruitment and induction processes, supporting volunteer managers, and helping us develop new opportunities that make a real difference.
What You’ll Do
- Support volunteer managers and internal teams to meet volunteering recruitment goals.
- Deliver high-quality operational support for volunteer recruitment and induction.
- Review and improve recruitment processes and develop new volunteering opportunities.
- Collect and report on data to inform continuous improvement.
- Provide guidance and support to staff and volunteers on recruitment operations.
Closing date for applications: 9:00 on Monday 5 January 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Company Description
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end of life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end of life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job Description
The Senior Strategic Communications Manager will shape how the charity tells its story to the world. This person ensures our messages, campaigns, and content aligns with our mission and resonates with the audiences we serve. You’ll work across the organisation to turn complex priorities into compelling narratives, guiding teams to communicate with clarity, consistency, and purpose. It’s a role for someone who thrives at the intersection of strategy and storytelling - translating organisational goals into communications that inspire and influence.
This is an exciting, newly created role that offers the opportunity to shape our strategic communications approach from the ground up. You’ll play a key role in ensuring our external communications are cohesive, impactful, and aligned with our organisational strategy - strengthening Marie Curie’s public image and brand. If you're looking for a unique opportunity to make a meaningful difference and leave your mark, we’d love to hear from you!
You will be responsible for:
- Working closely with the Director and Head of Communications to develop, manage and optimise Marie Curie’s external communication strategy.
- Leading strategic communications planning, translating organisational goals into actionable, audience-led communications plans.
- Developing and overseeing key messaging frameworks and thematic narratives based on insight and research.
- Evaluate performance, generate insights, and ensure continuous improvement.
- Advising and working closely with senior management, internal communications, teams across our income and innovation directorate and external agencies.
- Ensuring team, channel, campaign and product strategies are aligned and support the departmental, directorate and organisational strategy.
- Line managing the Strategic Communications Manager and leading matrix teams on key projects.
Key Criteria:
- Extensive experience in a senior external communications role, with a strong track record of delivering integrated, high-impact strategic communication campaigns from start to finish.
- Experience translating organisational strategy into compelling structured key messages for our audiences.
- Experience advising and influencing leadership and stakeholders at all organisational levels.
- Proven track record of leading projects across teams and managing agency partnerships.
- Confident and persuasive communicator with excellent writing, planning, and leadership skills.
- Highly capable of prioritising tasks and managing multiple projects and campaigns to meet deadlines.
- Experience managing agencies and overseeing high-profile campaigns.
- Confident working in changing environments.
- Passion for purposeful communication that makes a measurable difference.
- Experience working in a charity, not-for-profit, or health-related organisation (desirable).
Please see the full job description. [LINK]
Additional Information
Application & Interview Process
- As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: 9 Jan 2026.
Salary: £45,000-50,000 & £3,500 London weighting allowance where applicable.
Contract: Permanent, full-time
Based: Fully remote (work from home) or hybrid working (Embassy Gardens office in London).
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About you
We are looking for a proactive and visible finance professional who is able to engage and build relationships across the organisation as a pivotal member within a values-led high performing organisation. You will be a qualified accountant with proven track record of financial management awareness and a solid understanding of charity audits and statutory accounts preparation. You will have the ability to work with staff across the organisation in supporting good financial governance and oversight of financial operational matters. You will have the ability to analyse financial information and present this in a suitable format for the audience. You will have good ability to meet deadlines, be IT literate with an emphasis on financial systems, spreadsheets, Quickbooks and Excel. You will be highly organised with excellent attention to detail and be able to work with minimum supervision.
About the role
The role will involve the management of the day-to-day financial activities, VAT, gift aid, payroll and the monthly, quarterly and annual reconciliations and statutory accounts preparation. The job holder will work closely with the Chief Operating Officer, Finance Officer and volunteers within the team. There will be a requirement to work closely with the income generating staff, budget holders, auditors, banks and credit card providers on a regular basis. The Finance Manager will be responsible for managing the Finance Officer and Finance volunteer.
About us
Carers UK is the leading national charity for unpaid carers. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing. We exist to make life better for carers and bring about lasting change.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
At Carers UK, we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.
The closing date for applications is Friday 16 January 2026, 5pm.
The information on the diversity monitoring form will be treated as confidential and used for statistical purposes only.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK may carry out online and social media checks before a formal offer is made.
The client requests no contact from agencies or media sales.
The Funding and Development Officer will play a key role in identifying, securing, and managing income streams through grants, partnerships, donations, and fundraising initiatives. This role will also support organisational growth by developing strategic relationships, improving funding processes, and enhancing the charity’s visibility and impact.
The Funding & Development Officer will work closely with the Centre Manager to identify a strategic funding & finance plan to ensure sustainability for all the charities projects.
LYCC is a youth and community organisation (registered charity) dedicated to empowering young people, adults and strengthening local communities. We provide inclusive programmes, opportunities, and support that help individuals develop confidence, skills, and a sense of belonging. Our name change in 2011, to Litherland Youth & Community Centre, and our building redevelopment in 2014/2015 reflects how our organisation had shifted from a traditional “boys club” and “youth centre” to now a youth and community centre. Taking a holistic approach in relation to our services facilitated and support offered. LYCC identified the need for this holistic approach and has worked since to provide services and support for individuals of all ages within our community. The Funding & Development Officer, will help LYCC be proactive to local identified need and help to source and secure funds to faciltiate support.
Current charity turnover approx. £300k.
The client requests no contact from agencies or media sales.
This new post will build on our Charity fundraising work which seeks to generate income from a portfolio of philanthropic sources, including trusts, foundations, individuals, corporate sponsors, and statutory bodies. The primary focus of this role will be to support the Reinventing Borde Hill project, helping to transform Borde Hill’s South Park and establish a community growing garden at Sugworth Farm.
The project has an am fundraising target of £1million, to be raised over the next two years. Additionally, this post will also seek and pursue opportunities to support the work of Borde Hill Garden Charity more widely. Working with the Reinventing Borde Hill project team, the role will effectively manage funders, driving the financial sustainability of the project and wider charity operations.
Your passion for heritage, the natural landscape, and community involvement will feed into compelling funder proposals and ongoing relationship-building with supporters. You will report to the Managing Director, and prepare monthly/quarterly updates for the Project Board and NLHF.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Anne Robson Trust
The Anne Robson Trust exists to improve the experience of dying for patients and those close to them. We help people talk more openly about death, and we work with healthcare organisations to provide companionship and comfort in the final days of life.
About the Role
This role provides essential administrative and organisational support to our Healthcare team - with a particular focus on supporting the Head of Healthcare Partnerships and Development in her day-to-day work. You’ll keep things running smoothly: organising meetings, preparing documents, managing follow-ups, coordinating data, and helping ensure our volunteer services and those across our NHS and community partners are consistent, engaged, and well supported. It’s a busy, varied role that suits someone who enjoys structure, detail, data analysis and engaging with stakeholders. As the charity grows, there may be opportunities to take on more project coordination responsibilities.
Key Responsibilities
PA & Team Support
- Proactive support for the Head of Healthcare Partnerships and Development: diary planning, follow-up, inbox and document creation and organisation
- Track actions and deadlines; keep information well-structured
- Prepare agendas, papers and notes for internal/external meetings
Coordination & Partner Support
- First-line administrative support for coordinators and partner teams
- Schedule and attend coordinator calls; maintain partner timelines and updates
- Administer volunteer records, onboarding and general service coordination
- Keep digital records accurate and up to date
Data, Monitoring & Reporting
- Collect, check and collate monthly service data
- Maintain spreadsheets, logs and worksheets
- Support data analysis and prepare summaries and dashboards
Training & Induction Support
- Organise logistics for online and in-person training sessions
- Keep training materials up to date, support evaluation and follow-up
- Prepare resources and assist facilitators during sessions
Research & Project Support
- Support with development and completion of project management tools
- Desk based research on local context and partner information
- Support planning and coordination for pilot projects: schedules, trackers, documentation Provide project support and help during the development of new services
Communications & Materials
- Produce clear documents, visuals and slide decks (Word, PowerPoint, Canva)
- Draft concise written updates for partners and internal use
- Maintain organised shared files and resources
Person Specification
- Essential Strong administrative and project support experience
- Excellent organisation, accuracy and attention to detail
- High digital confidence (Excel, Word, PowerPoint, online systems)
- Experience maintaining data and spreadsheets
- Clear written communication and ability to create simple visuals
- Calm, supportive communication style with partners and colleagues
- Ability to organise and prioritise own workload
- Solution focussed approach to challenges
- Team player with the ability and initiative to work unsupervised
Desirable
- Experience of working in the charity, statutory or health sector
- Experience supporting training or adult learning sessions
- Familiarity with volunteer-involving services
- Understanding of end-of-life care, or a willingness to learn
Personal Attributes
- Empathetic and emotionally intelligent
- Takes ownership of practical tasks and contributes positively to the team dynamic
- Practical, proactive and solutions-focused
- Reliable, organised, and steady under pressure
- Collaborative, grounded and aligned with our mission
Equality, Diversity and Inclusion The Anne Robson Trust is committed to equality, diversity and inclusion and welcomes applications from all backgrounds. We particularly encourage applications from underrepresented groups within the charity sector. We’re committed to ensuring that everyone’s contribution is valued and that our recruitment processes are fair and inclusive.
We are a UK charity working to bring comfort, dignity, and companionship to people who are dying and support to those close to them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Race Against Dementia is a global charity founded by three-time Formula 1 World Champion Sir Jackie Stewart OBE to find preventions, treatments and cures for dementia – faster.
We fund and support pioneering early-career scientists around the world, giving them the tools, mentoring and Formula 1-inspired mindset to accelerate breakthroughs. From the UK to the USA, Australia to South Africa, our researchers are rethinking how dementia research is done – applying data science, AI and engineering to neuroscience in bold, collaborative ways.
This role sits within Race Against Dementia’s small Partnerships and Global Growth team, which raises income in the UK and overseas.
Purpose of the Role
We are seeking a dedicated and experienced Partnerships Manager. As a skilled relationship-builder, you excel in cultivating partnerships that generate income and drive mutual value whilst contributing to achieving strategic goals. In this dynamic role, you will lead diverse partnerships, playing a pivotal role within our expanding fundraising team.
Collaborating closely with the Director of Partnerships and Global Growth the role leads the development and stewardship of strategic partnerships that deliver meaningful impact. You’ll be responsible for growing our partnership portfolio, delivering impactful campaigns and contributing to the long-term sustainability of the charity. This includes leveraging Race Against Dementia’s strong connections with the Stewart Family, Formula 1, and other world-class partners to create innovative collaborations that enhance visibility, engagement, and fundraising outcomes.
Duties and Responsibilities
- Act as the main liaison for partners, cultivating long-term relationships founded on trust, transparency, and mutual value.
- Maintain and grow partnerships that contribute to Race Against Dementia’s fundraising targets and strategic objectives.
- Collaborate closely with partners to understand their goals, interests, and expectations, crafting customised partnership strategies to effectively address their needs and aspirations.
- Manage and develop each partnership strategy supporting the aim of raising money from businesses as an integral part of the charity’s overall fundraising strategy.
- Develop and maintain a portfolio of new business supporters and secure new income by identifying growth areas and opportunities.
- Ensure that partnership proposals are aligned with partner priorities and funding criteria, effectively communicating the impact and value of our programs and initiatives.
- Contribute to the development of ideas and strategies for growth and impact within the fundraising team.
- Track, analyse and report on fundraising results in the partnership income stream and measure, manage and report performance against agreed metrics.
- Develop and implement joint marketing campaigns with partners to enhance our brand visibility.
- Collaborate with colleagues to create compelling narratives that showcase the impact of Race Against Dementia partnerships, driving awareness and engagement.
- Monitor CSR trends in the media and keep up to date with professional fundraising associations and media regarding fundraising tools and skills development.
The Race Against Dementia office will be closed from 24 December to 5 January and we will respond to any enquiries on our return.
Please ensure that send a covering letter explaining why you are suitable for this role when submitting your CV.
Race Against Dementia identifies, funds and guides pioneering scientists from across the world.
The client requests no contact from agencies or media sales.
About Edward’s Trust
Edward’s Trust is a local West Midlands charity providing support for bereaved children, young people, and parents. We have 36 years of experience and operate at the highest level, providing qualified counselling and holistic support for complex or prolonged grief. We do not set time limits and the service is completely free. We do not get Government funding; therefore, we rely on donations to keep this vital service going.
Our Values
RESPECT
We will act with integrity in all that we do, being mindful and considerate to all. We respect and remember those who have died. Respect is a constant that embraces diversity and uniqueness of experience.
HOPE
A feeling of trust in tomorrow. We embody, instill and empower a feeling of trust in tomorrow. Hope is the hand to hold. We have a vision that one day there will be a universal understanding of life-changing grief.
HOLISTIC
Complete and all encompassing. We acknowledge and respond to the needs of the whole person: mentally, physically, emotionally and spiritually. We recognise the total experience of grief, promoting a holistic approach to bereavement care.
SUPPORT
Enabling with compassion and care. We provide responsive support that is appropriate, relevant and meaningful to each individual. Together in safety and strength. Encouraging society to respond appropriately to people facing loss and surviving bereavement
EXCELLENCE
Embracing professional integrity and creative innovation. We are passionate about providing exceptional services and maintaining the highest standards in all that we do. Excellence is valuing people. We are committed to driving innovation and change.
Role summary
If you’re ready for your next fundraising role, taking a step up and pushing yourself whilst working in a small but mighty team, this role really is for you. This role is a critical part of the fundraising puzzle to deliver the Edward’s Trust fundraising growth plan for 2026 and increase income and services in the local West Midlands area. This role allows you to apply your fundraising skill and knowledge and have a real and measurable impact." This Senior Fundraiser will report to the Interim Head of Fundraising, with a plan to lead the team from June 2026 with a comprehensive handover.
This role will deputise for the interim Head of Fundraising when required and has huge potential for professional growth. This role will be an exciting opportunity to work with the leadership team to develop and implement the Edward’s Trust income generation strategy, and we are particularly interested in candidates that have grown corporate income. You will be individually responsible for Corporate, Legacy, and Regular Giving fundraising.
Working with interim Head of Fundraising, you will enhance the donor experience, ensure relationships are strong and that excellent personalised communication systems are in place and that we are truly audience led. You will be required to support other members of the Fundraising Team on fundraising activities where extra resources or senior representation may be required.
You will be responsible and accountable for ensuring the database (Donorflex) is maintained by the Fundraising Team alongside the Head of Fundraising.
You will be responsible for supporting the Head of Fundraising in reviewing systems and processes and ensuring that the Fundraising Team is working efficiently and in accordance with regulatory and legal requirements and best practice.
The role will involve managing and tracking the Fundraising Team budget through direct line management when appropriate and you will be required to create monthly reports and updates as well as Trustee Reports, and, when needed, to reforecast income/expenditure, liaising with the senior leadership team.
We are open to flexible/hybrid working requests which can be discussed at interviews.
Supporting bereaved families with care, compassion and hope across the West Midlands



The client requests no contact from agencies or media sales.
We're looking for an Education & Volunteering Manager to join our central office team and support our mission to deliver expert-led arts and educational events as well as cultural and heritage projects through our membership and local societies.
You'll support the Deputy Chief Executive Officer in building and maintaining The Art Society’s Directory of Lecturers, along with planning and running the annual Directory Day. You’ll also provide general support for the four Heads of Volunteering and their teams (Arts Volunteering, Heritage Volunteers, Trails of Discovery and Church Recording).
Jointly with the Society & Membership Lead, you will manage the administration of the grants programme and the annual arts competition, along with supporting the wider team in responding to enquiries, calls and emails and other duties to assist in the smooth running of The Arts Society.
What you'll be doing (key responsibilities)
- Supporting the recruitment and accreditation of lecturers along with management of the Directory of Lecturers
- Providing general support and advice on education-related queries
- Updating lecturer-related records on our CRM along with web pages and resources related to the Directory of Lecturers and educational activities
- Acting as the first point of contact for queries related to volunteering
- Providing general support, advice, tools and resources for the Heads of Volunteering and their teams
- General communications and administrative support for the department
What you'll bring (skills & experience)
- Experience of database management (desirable)
- Experience of working with volunteers (desirable)
- Excellent planning and organisational skills
- Good people skills, ability to negotiate
- Ability to self-manage/self-motivate
- Ability to prioritise activities
- Ability to develop creative solutions to complex problems
- Excellent communication skills both written and verbal
The Arts Society is a leading arts education charity with a global network of 360 local Societies, brought together through a shared curiosity for art


The client requests no contact from agencies or media sales.



