Records management project lead jobs in petts wood, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Battersea is undergoing a significant transformation programme (Launchpad) to revolutionise how we work with, utilise, and learn from data. This new approach will enhance animal, customer, and supporter journeys and embed a truly data- and insight-driven culture across the organisation.
The Business Analyst role will initially support the successful delivery of the Launchpad programme and, following its completion, will focus on driving continuous improvement and change initiatives on our new Salesforce Lightning CRM and other related platforms.
Overall objectives:
- Contribute to the successful delivery of the Launchpad programme by supporting project and workstream activities such as business process mapping.
- Collaborate with stakeholders to identify, analyse, and prioritise business needs and translate them into actionable requirements.
- Lead the end-to-end business analysis process, including requirements gathering, process mapping, and supporting testing and implementation testing and implementation.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 14th July 2025
Interview date(s): Early applications are encouraged as interviews will take place on a rolling basis. The vacancy may close early if filled.
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Registered Charity
501 - 1000
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a passionate and proven fundraiser looking for your next big challenge? This is your chance to join a mission-driven team and help transform the lives women and girls who are marginalised and suffering in London
Reporting to our brilliant Business Development Manager and working closely with our Operations Manager, you’ll be a vital member of our charity team, responsible for supporting activity across community and events fundraising. This role will focus on providing exceptional steward-ship for our calendar of community and events fundraising. You’ll build relationships with supporters and help deliver impactful events as well as help grow our income through individual giving.
ABOUT US
Hopscotch works hard to support women and families facing racial and gender inequity in London. We are proudly anti-racist and anti-misogynist. We take our trauma informed practice seriously, both with service users and within the organisation. We also run a successful Homecare service, with Care Workers supporting vulnerable people in south Camden who draw on care.
WHY HOPSCOTCH?
o Great, supportive culture and values, with low turnover and high levels of contentment
o You will want to work in an environment which is inclusive and non-judgemental. It’s a chance to challenge the status quo and not settle for what isn’t working
o You’ll love being a part of a diverse and vibrant team which has positivity, creativity and problem-solving values and where all voices are heard
o Your dedication will have a meaningful impact on the lives of those in need
o Be with an employer who is a signatory of the Employers Domestic Abuse Covenant (EDAC) – a pledge by businesses to support employees who are survivors of violence
o 25 days annual leave for full time employees, increasing after 5 years employment, with additional paid office closure between Christmas and New Year. Hopscotch believes we all deserve quality time to focus on our friends and family and most importantly, ourselves at this time
o Occupational sick leave
o Regular internal supervision and external clinical supervision
The Role
Fundraising and Impact Coordinator
o Assist in the planning and execution of a diverse range of fundraising applications, events and community initiatives
o Support the management of event logistics, including participant communication, volunteer coordination, and on-the-day activities
o Collaborate with external partners and suppliers to ensure smooth event operations and build strong relationships for future collaboration
o Lead outreach efforts to engage new community partners, such as businesses, promoting fundraising opportunities and supporting their initiatives.
o Lead on generating income through diverse means
o To represent the charity in all spaces - implementing a rolling 12-month plan of meaningful touchpoints to deepen relationships
o Develop and implement a plan to encourage increased giving and recruit new regular donors with personalised cultivation and stewardship
o Serve as the primary point of contact for funders, donors and friends of Hopscotch Women’s Centre, ensuring they receive the information and support needed to maximise their fundraising potential
o Provide timely and effective follow-up communications with stakeholders, ensuring they feel valued and engaged
o Maintaining our CRM database, ensuring accurate records to track communications and data, ensuring compliance with GDPR and data protection laws.
o Work closely with Finance colleagues to process donations, Gift Aid and matched funding claims, ensuring this income is processed and recorded accurately
o Manage the distribution of supporter resources, conduct stock checks for fundraising materials and ensure an organised work environment for all fundraising assets
o Create engaging materials (posters, leaflets, stories etc), working closely with our social media lead on content
o Produce impact reports and collate information for reporting to funders and to support fundraising initiatives and grant applications
o Work collaboratively with the wider team, to support their work whilst deepening an understanding of our services
o Support the CEO and Operations Manager with ad hoc projects, activities, and any high-priority tasks to contribute to overall team objectives
o Any other duties as required by the Business Development Manager
Values, Behaviours & Competencies
o Committed to the Vision and Mission of Hopscotch, ensuring our service-user voices are centred in all fundraising and impact gathering
o Feminist in understanding ‘Violence against Women and Girls’
o Committed to fostering innovation and continuous improvement in working practice
o Flexible and open to new challenges, ideas and experiences, and able to be self-reflective
o Committed to understanding diversity and ensuring anti-discriminatory practice is applied in all forms of our work
o Non-judgemental with a commitment to self-care within the team
o Collaborative, building relationships with internal and external partners
Knowledge, Experience and Skills
o Experience of working within the charity sector with fundraising and impact gathering and presentation
o Profound understanding of the issues facing marginalised Londoners, particularly women, from ethnically minoritised communities
o Experience working with minoritised Global Majority women and a diverse staff team applying anti-discriminatory practice
o A resilient and assertive approach to reaching out and building trust and positive relationships with funders, donors and other stakeholders
o Awareness of the intersectionality affecting our service users and how to speak confidently about this to funders, donors and other stakeholders
o Ability to provide solution focused work environment through the ebbs and flows of fundraising
o Ability to advocate successfully for the charity in all spaces
o Ability to critically reflect on own practice and performance and make use of clinical supervision
o Excellent organisational and IT skills including the ability to be self-servicing, use relevant IT packages and maintain an efficient case recording and data reporting system
o Excellent written and verbal communication skills
Our ideal candidate will have experience of working in a fundraising or similar role.
You'll have strong written and verbal communication skills to write engaging and inspiring content and messaging. Having an ability to empathise and communicate effectively about our work is key. If you like the sound of our role then this could your opportunity to join a women’s charity with great credibility and big ambitions as we broaden our reach and significantly increase our impact
We would love to hear from you
Please send your CV and cover letter – or ask us any questions.
Thanks and good luck!
Registered Charity
21 - 50
Hopscotch seeks to address racial and gender inequity and empowers women facing this injustice and disadvantage in a culturally sensitive way
The client requests no contact from agencies or media sales.
Thank you!
About the role:
This is an exciting opportunity to take the next step in your career by joining our Islington Housing First team in a part-time Specialist Housing First Worker role. Based in our Holloway Road office and working 18 hours across Monday, Wednesday, and Friday, this role puts you at the heart of transformative, person-centred support for individuals who have experienced long-term or repeat street homelessness.
As a Specialist Housing First Worker at Single Homeless Project (SHP), you’ll be a trusted and consistent presence in your clients' lives, guiding them as they move from street homelessness into their own permanent accommodation. You’ll provide intensive, flexible support that’s rooted in their needs and choices, building trusted relationships and walking alongside them as they begin to rebuild their lives. Whether it’s attending appointments, setting personal goals, or reconnecting with community resources, every step you take with a client contributes to lasting change. With a caseload of four people, you’ll have the time and space to make a deep and lasting impact.
This is a fantastic chance to develop your skills in a model of support that’s recognised nationally for its effectiveness and compassion. You’ll be part of a dynamic, recovery-focused team that values autonomy, trust, and meaningful engagement. Working closely with partner agencies and the local authority, you’ll gain valuable experience in collaborative working while supporting people to take control of their future.
About you:
- A good understanding of the core principals of the Housing First model.
- Experience of working with clients who experience multiple disadvantages with a proven track record of achieving measurable outcomes.
- The ability to work effectively with partner agencies and develop contacts and networks across a wide range of local services to enable effective signposting.
- The sensitivity and flexibility to find ways to work with clients who may be mistrustful and have a low level of engagement with services.
- To be analytical in approach, respond calmly to crisis and deal promptly, effectively, safely and creatively to complex and challenging situations.
- A level of numeracy, literacy and comprehension to input data, the ability to be fully self-servicing in the use of emails and the common computer packages including SHP’s client recording system.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 6th July at midnight
Interview date: Wednesday 17th July online via Microsoft Teams
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions.
Registered Charity
501 - 1000
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Barnabas International is a large family of Christian ministries and charities focused on
giving practical support to suffering, abandoned and persecuted Christians around the
world. The ministry was founded in 1993, and since then, it has funded projects in more
than 100 countries, providing hope and help to millions of our brothers and sisters in Christ.
Some of our key projects include supplying food aid, medical supplies, educational and
vocational training, Bibles, micro-enterprise, disaster relief, help for victims of violence,
and support for pastors and church leaders. Barnabas Aid also provides advocacy for
religious freedom, especially for persecuted and suffering Christians.
Barnabas is primarily a Christian ministry and a charity. Employees are expected to
subscribe to the Vision, Mission, Value and Statement of Faith, and their work may be viewed
as being vocational. There is an occupational requirement for applicants to be practising
Christians, who are engaged in their local church, in order to be able to carry out our roles.
Overview of the Regional Coordinator role and the team
The Regional Coordinator plays a vital role in advancing the mission of Barnabas Aid by
building and nurturing relationships with churches, Christian organisations, and
individuals. The role aims to raise awareness, prayer, and financial support for the
persecuted church, fostering a network of engaged supporters and expanding the
organisation’s outreach.
Main duties and responsibilities
Strategy Implementation and Reporting:o Develop and execute regional outreach strategies aligned with organisational
goals.
o Monitor and evaluate engagement initiatives, providing regular updates and
reports.
o Maintain accurate records of engagements and donor activities using internal
systems.
Prayer Mobilisation:
o Host regular prayer meetings (virtual or in-person) for the region.
o Disseminate prayer resources and stay updated on current prayer requests.
o Attend daily organisational devotions in-person or online, unless this is not possible
due to an event or meeting.
Awareness Raising:
o Speak at churches, schools, conferences, and community events to share
Barnabas Aid’s mission.
o Collaborate with churches and Christian networks to organise awareness events
and campaigns.
o Distribute resources and materials to inform communities about the persecuted
church and suffering Christians.
o Network widely and to explore potential partnerships.
Income Generation and Donations:
o Cultivate relationships with potential supporters and donors.
o Plan and execute regional fundraising initiatives, including events and campaigns.
o Encourage financial and other resource donations, ensuring effective donor
stewardship.
Volunteer Development and Engagement:
o Recruit (when possible) train, and mentor volunteers to support outreach activities
providing resources and regular communication.
o Coordinate volunteer activities to align with regional and organisational strategies.
Community Engagement and Networking:
o Build and maintain strong relationships with church leaders, mission committees,
and Christian organisations.
o Collaborate with other Regional Coordinators to share best practices and
coordinate efforts.
o Attend conferences and networking events to expand Barnabas Aid’s reach and
influence.
Event and International Collaboration:o Contribute to planning and attend national conferences, festivals, and events.
o Participate in international trips to meet project partners, witness project impact, to
assist or lead in auditing a project and share insights with supporters and
colleagues.
Operational Flexibility:
o Manage a varied schedule, including evenings, weekends, and extensive travel.
o Ensure tasks are completed efficiently, including additional assignments as
needed.
Other duties:
The above is not an exhaustive list of duties. From time to time, the employee may be
asked or required to carry out other additional tasks, or duties, over and above their usual
day to day activities. Employees are expected to work collaboratively to support the
overall work of Barnabas Aid.
Essential:
o Practicing Christian who is engaged in his/her local church and is committed to
Barnabas Aid’s mission and values.
Essential Knowledge, Skills and Experience: (You will demonstrate strong evidence in the following areas)
o Excellent written and verbal communication skills.
o Strong organisational, multitasking, and problem-solving abilities.
o Proficiency - Microsoft Office Pack including Word, Excel, PowerPoint, Teams and
Outlook.
o General Computer Proficiency - Understanding of file management, navigating
operating systems, and using productivity tools. (creating folders and managing
files in the cloud).
o Experienced in public speaking.
o Full driving licence
Desirable:
o Proven experience in community outreach, church engagement, or related fields.
o Familiarity with digital tools and social media platforms.
o Evidence of further education and an ability to engage diverse audiences.
o Previous church leadership experience is an advantage.
Person specification:
o Effective project management and organisational skills.
o Strong interpersonal and emotional intelligence for relationship building.
o Flexibility and adaptability to changing circumstances.
o Self-motivated with the ability to work independently and meet deadlines.
o Team worker with ability to work alone
o Ability to self-manage with a commitment to time keeping.o Motivated, adaptable and empathetic with a one-team approach and a problem-
solving mindset.
Additional Information:
o This role requires a strong ability to independently manage your time and tasks
effectively.
o Collaborative engagement with other Regional Coordinators and organisational
teams.
o From time to time, additional training, including safeguarding training, may be
required.
o The offer of employment will be subject to the appropriate pre-employment checks
such as references, qualifications, DBS criminal records, and eligibility to work in the
UK.
Barnabas Aid provides our staff with a welcoming and inclusive workplace that enables
everyone to develop and to do their best work collectively and individually. Join us and you
Registered Charity
51 - 100
We aim to support Christian communities, churches and individuals around the world who face persecution and discrimination because of their Faith.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.
By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.
Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.
If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.
We are looking for a Senior Supporter Experience Manager to join our Fundraising team.
Title: Senior Supporter Experience Manager
Salary: £43,260 - £46,350 per annum
Contract: Permanent
Hours: 35 per week (standard Anthony Nolan working hours)
Location: Hybrid, with head office in Hampstead, London
Job summary
This new role will lead cross-programme efforts to improve our supporters’ customer experience and connection to the cause. We are looking to develop across areas including:
- Frequency of contact with supporters
- Personalisation and, where appropriate, bespokeness
- Two-way engagement and ‘supporter voice’
- A more holistic approach for those who support in multiple ways
As our first Senior Supporter Experience Manager, we want you to lead the charge for a better supporter experience; facilitate and project-manage needed change; while bringing together and rolling out good stewardship practice where it exists.
We are looking for someone with:
- Significant experience of developing and delivering supporter journeys and experiences across multiple channels
- Experience of project management and ‘leading without a team’
- A track record of creative problem solving and process change
- Understanding of the behaviours and motivations of supporters.
This will be a busy, diverse, exciting role, with huge scope to put your stamp on our Fundraising programme and personally make a difference.
If you’re a great communicator, organiser, relationship-builder and project manager; if you’re both creative and have an eye for detail; and if you’re up for a challenge – we want to hear from you.
What’s in it for you?
- A competitive salary
- 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
- A stimulating work environment full of opportunities to learn and develop
- Life Assurance of four times annual salary
- Travel season ticket loan, Cycle to work Scheme
- And more! (further details on our Life at Anthony Nolan page)
Please check out the full job description hyperlinked at the bottom of the advert on our careers page, and you can read more about what to expect on the Our recruitment process page.
Release your remarkable, join our team and give someone another chance to live.
Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.
All applicants must be able to demonstrate the right to work in the UK.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Barnabas International is a large family of Christian ministries and charities focused on
giving practical support to suffering, abandoned and persecuted Christians around the
world. The ministry was founded in 1993, and since then, it has funded projects in more
than 100 countries, providing hope and help to millions of our brothers and sisters in Christ.
Some of our key projects include supplying food aid, medical supplies, educational and
vocational training, Bibles, micro-enterprise, disaster relief, help for victims of violence,
and support for pastors and church leaders. Barnabas Aid also provides advocacy for
religious freedom, especially for persecuted and suffering Christians.
Barnabas is primarily a Christian ministry and a charity. Employees are expected to
subscribe to the Vision, Mission, Value and Statement of Faith, and their work may be viewed
as being vocational. There is an occupational requirement for applicants to be practising
Christians, who are engaged in their local church, in order to be able to carry out our roles.
Overview of the Regional Coordinator role and the team
The Regional Coordinator plays a vital role in advancing the mission of Barnabas Aid by
building and nurturing relationships with churches, Christian organisations, and
individuals. The role aims to raise awareness, prayer, and financial support for the
persecuted church, fostering a network of engaged supporters and expanding the
organisation’s outreach.
Main duties and responsibilities
Strategy Implementation and Reporting:o Develop and execute regional outreach strategies aligned with organisational
goals.
o Monitor and evaluate engagement initiatives, providing regular updates and
reports.
o Maintain accurate records of engagements and donor activities using internal
systems.
Prayer Mobilisation:
o Host regular prayer meetings (virtual or in-person) for the region.
o Disseminate prayer resources and stay updated on current prayer requests.
o Attend daily organisational devotions in-person or online, unless this is not possible
due to an event or meeting.
Awareness Raising:
o Speak at churches, schools, conferences, and community events to share
Barnabas Aid’s mission.
o Collaborate with churches and Christian networks to organise awareness events
and campaigns.
o Distribute resources and materials to inform communities about the persecuted
church and suffering Christians.
o Network widely and to explore potential partnerships.
Income Generation and Donations:
o Cultivate relationships with potential supporters and donors.
o Plan and execute regional fundraising initiatives, including events and campaigns.
o Encourage financial and other resource donations, ensuring effective donor
stewardship.
Volunteer Development and Engagement:
o Recruit (when possible) train, and mentor volunteers to support outreach activities
providing resources and regular communication.
o Coordinate volunteer activities to align with regional and organisational strategies.
Community Engagement and Networking:
o Build and maintain strong relationships with church leaders, mission committees,
and Christian organisations.
o Collaborate with other Regional Coordinators to share best practices and
coordinate efforts.
o Attend conferences and networking events to expand Barnabas Aid’s reach and
influence.
Event and International Collaboration:o Contribute to planning and attend national conferences, festivals, and events.
o Participate in international trips to meet project partners, witness project impact, to
assist or lead in auditing a project and share insights with supporters and
colleagues.
Operational Flexibility:
o Manage a varied schedule, including evenings, weekends, and extensive travel.
o Ensure tasks are completed efficiently, including additional assignments as
needed.
Other duties:
The above is not an exhaustive list of duties. From time to time, the employee may be
asked or required to carry out other additional tasks, or duties, over and above their usual
day to day activities. Employees are expected to work collaboratively to support the
overall work of Barnabas Aid.
Essential:
o Practicing Christian who is engaged in his/her local church and is committed to
Barnabas Aid’s mission and values.
Essential Knowledge, Skills and Experience: (You will demonstrate strong evidence in the following areas)
o Excellent written and verbal communication skills.
o Strong organisational, multitasking, and problem-solving abilities.
o Proficiency - Microsoft Office Pack including Word, Excel, PowerPoint, Teams and
Outlook.
o General Computer Proficiency - Understanding of file management, navigating
operating systems, and using productivity tools. (creating folders and managing
files in the cloud).
o Experienced in public speaking.
o Full driving licence
Desirable:
o Proven experience in community outreach, church engagement, or related fields.
o Familiarity with digital tools and social media platforms.
o Evidence of further education and an ability to engage diverse audiences.
o Previous church leadership experience is an advantage.
Person specification:
o Effective project management and organisational skills.
o Strong interpersonal and emotional intelligence for relationship building.
o Flexibility and adaptability to changing circumstances.
o Self-motivated with the ability to work independently and meet deadlines.
o Team worker with ability to work alone
o Ability to self-manage with a commitment to time keeping.o Motivated, adaptable and empathetic with a one-team approach and a problem-
solving mindset.
Additional Information:
o This role requires a strong ability to independently manage your time and tasks
effectively.
o Collaborative engagement with other Regional Coordinators and organisational
teams.
o From time to time, additional training, including safeguarding training, may be
required.
o The offer of employment will be subject to the appropriate pre-employment checks
such as references, qualifications, DBS criminal records, and eligibility to work in the
UK.
Barnabas Aid provides our staff with a welcoming and inclusive workplace that enables
everyone to develop and to do their best work collectively and individually. Join us and you
Registered Charity
51 - 100
We aim to support Christian communities, churches and individuals around the world who face persecution and discrimination because of their Faith.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Wenlock Road, London N1
Salary: £40,560 per annum (DEC Grade 5 Manager)
Contract status: Full time. 2 years fixed term (subject to a further extension)
About the role
We are seeking an experienced and enthusiastic Social Media Manager with strong content creation skills who will lead on our organic presence across multiple channels. This is an exciting time to join the Communications team as we develop our social media platform strategies, increase our collaboration with talent and influencers, align our organic and paid digital presence and experiment through a test-and-learn approach. If all of this excites you then this could be the role for you.
***Please download the job description for full details***
About you
You will have expertise in driving engagement and awareness across multiple channels, be skilled at producing and commissioning creative content, strong experience in community management and be up-to-date on the latest trends and changes in the social media landscape. Experience of working in the charity sector and a sound understanding of what makes good fundraising content would be a distinct advantage.
The ideal candidate will be experienced in working within the parameters of an established brand whilst driving innovation and maximising creative opportunities. You will be equally at home with the day-to-day management of social media accounts as with working with the Head of Communications and Content to develop and deliver our strategic objectives using data and insights.
What we offer
Flexible working hours (outside of an appeal)
25 days annual leave, rising with length of service (3 years: 27 days. 5 years: 30 days)
3% employers’ pension contribution, rising to 8% post probation.
HealthCare Cash Plan, providing an array of health services, (~£1, 660 cash value, per year)
Wellbeing support
Discounted access to various health club providers (via Gympass).
Discounts schemes for various retailers and businesses
Discounted tickets for events
Season ticket loan (post probation)
Financial hardship loan (post probation)
Cycle-to-work & Car scheme (post probation)
About us
The Disasters Emergency Committee (DEC) brings together 15 leading UK aid charities to raise funds quickly and efficiently at times of humanitarian crisis overseas. This role will require you to lead on organic social media as part of the DEC Communications team, working closely with the Digital and Innovation team in Fundraising, collaborate with social leads across our 15 member charities and public figures through our talent agency. During appeal launch periods it will also involve managing a small social media team of volunteers.
All roles at the DEC are based in our London office. We operate a hybrid working model, with some non-negotiable office attendance. Please note, during the two-week appeal launch period, staff are required to work extremely long hours, in a faced-paced busy environment, with mandatory office attendance.
How to apply
If this role is of interest and meets your skills, experience, and knowledge, then please apply with your anonymised CV and cover letter [i.e. please state your initials only, not your full name]. If you include links to social media work or an online portfolio please state clearly what your role/contribution was.
Please send your application by 9am, Monday 21st July 2025. Early application is advised as we will be reviewing applications as they arrive and may hold initial interviews before the application deadline.
We are unable to support applications for our vacancies if you do not have the right to work in the UK.
The DEC is an equal opportunities employer and encourages applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
The client requests no contact from agencies or media sales.
Thank you!
The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera. We could not maintain our reputation, the range of our work or our digital presence without the support of our philanthropists, funders, members, business partners and sponsors.
The Development and Advocacy Department (D&A) plays a vital role in this, by securing the Arts Council England grant (currently over £22m) plus raising over £41m revenue annually plus additional for capital, advocating to government and other influencers for our value and role in the community and sector, and in ensuring we deliver on our charitable mission, retain the best artists and crafts people, maintain our beautiful grade I listed building and continue to produce world class performances.
Working within an experienced, successful and highly committed department, this role will create, deliver and implement the strategy for the Membership Programmes (Friends and Patrons) at the Royal Ballet and Opera (RBO), to meet agreed annual income targets (currently £10m in membership fees and events). Working closely with colleagues across departments, you will look at recruitment and retention, campaigns, events, review of products and services and ensure our sector leading offering is effectively delivered.
Our ideal candidate will be a natural leader, who will adeptly manage a large team to meet objectives and work to high performance standards. They will have the ability to operate effectively at all levels and across functions, building strong relationships and driving a culture of collaboration and knowledge sharing.
They will be able to demonstrate:
- Extensive experience of running and growing philanthropic income from large scale membership programmes in performing arts/ museum/ wider charity sector, with up-to-date knowledge of tax and other technical issues
- Highly developed written and verbal communication skills, with ability to inspire and influence a wide range of stakeholders
- The ability to drive and deliver a successful season plan for key moments when tickets go on sale and audience engagement
- Excellent programme and project management skills, with a track record of achieving demanding goals to tight deadlines
- The ability to refine and deliver a programme of benefits and events for members, working with multi-disciplinary teams for delivery
- Significant experience in setting objectives, establishing systems and allocating workload and resources effectively for direct reports and their teams
Closing date for applications: 8am, Monday 14th July 2025
1st stage interviews will be held 21st - 23rd July
2nd stage interviews will be held 29th July onwards
Applicants must have work authorisation for the UK. No agencies.
Registered Charity
501 - 1000
Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CRM and Customer Data Lead
We’re looking for an enthusiastic and motivated CRM and Customer Data Lead to join the Data Services Team.
This is a home based role and applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Position: SIT54 CRM and Customer Data Lead
Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)
Salary: Circa £40,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance with where you live)
Hours: 35 hours per week
Contract: This is a fixed-term contract for 12 months
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 9 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Head of Data Services, the CRM and Customer Data Lead will ensure that the charity get the most out of the CRM data so that it can deliver insight driven selections and segmentations for the whole organisation, supporting and collaborating with colleagues to reach and engage with customers in a compliant and customer-centred way.
Key responsibilities will include:
- Oversight and continuous improvement of CRM data.
- Selection analysis and visualisations that support product owners to have a deeper understanding of our customers.
- Lead on increasing the utilisation of selection and marketing automation products such as Apteco Faststats and Peoplestage to automate customer journeys.
- Oversight and continuous improvement of Third party and Internal Data imports and exports with a focus on increasing the knowledge and utilisation of the organisations ETL tools such as Blender to provide business continuity and consistent, clean data quality.
About You
You will have a proven record of:
- Managing, developing and using a CRM database to meet organisation needs.
- Change management projects to support an organisation in better use of data and insight.
- Designing, building and implementing customer segmentation and models.
- Customer and product journeys within a marketing automation environment.
This role requires some travel for team away days.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
To fulfil the role you must be resident in the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as CRM, CRM and Customer Data, Data, CRM Lead, CRM and Customer Data Lead, Data Lead, CRM Manager, CRM and Customer Data Manager, Data Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
We are now seeking a strong project manager with great people skills and an eye for detail to join as our Head of Operations. Join The Fore, the UK’s only venture philanthropy fund dedicated to backing the best small charities, and play a key role in achieving our goal of getting the most innovative solutions from grassroots to nationwide impact.
Reporting into the Director of Operations, you will lead the delivery of The Fore’s grant rounds, which are the core engine of our impact. You’ll oversee our Programme Team and pool of Strategic Applicant Consultants (SACs) and will make sure the strongest proposals reach our funding panels. The role is a key part in achieving our goal of getting the most innovative solutions from grassroots to nationwide impact.
You’ll drive our workshops and peer learning programme, enabling small charities to develop the skills and networks to take their solutions to the next level. You will also take forward newer strategic initiatives, including our scale-up funding rounds and the launch of high-profile charity showcases that connect our most impactful organisations with government, funders and policy influencers.
Alongside this, you’ll own our impact and learning work, ensuring we capture and communicate the difference our work makes. You’ll work closely with senior colleagues and be supported by the small but mighty Programme Team (a Programme Officer and Programme Assistant) who you will also be line managing.
Key responsibilities
- Grant-making: Lead the end-to-end delivery of our core funding and scale-up programmes, from shaping programme design to ensuring the strongest applications reach our funding panels. You’ll keep the process running smoothly, support and steer our SACs, and maintain a strong focus on quality and impact. This includes oversight of our Salesforce grants system, working with specialised contractors to ensure it supports effective delivery.
- Strategic Applicant Consultants (SACs): Lead the recruitment, training, support and retention of our SAC pool, making sure they’re equipped, motivated and connected. You’ll foster a strong sense of community and shared purpose across this talented group.
- Impact and monitoring: Lead The Fore’s impact and monitoring work, including producing our annual impact report and sector insights, and commissioning external contractors for deeper analysis when needed. You’ll also ensure our portfolio is on track to deliver its plans, and support organisations to adapt and thrive when challenges arise.
- Charity showcases: Spearhead our new high-profile showcase events, connecting outstanding small charities with policymakers, funders and influencers.
- Peer learning and workshops: Maintain strategic oversight of our learning events for our portfolio, including peer-to-peer sessions and workshops designed to build the skills and knowledge small charities need to maximise their impact.
- Funder engagement: Collaborate with the Partnerships Team to align programmes with funder interests and help build strong, enduring relationships.
- External representation: Represent The Fore by speaking at events, building relationships, and engaging with funders, networks, and sector partners.
- Line management of Programme Team members – currently consists of the Programme Officer and Programme Assistant.
This is a broad and evolving role with plenty of scope to shape new initiatives and strengthen existing systems as the organisation grows.
Candidate profile
Skills and experience:
- 7+ years of professional experience in the business, public or third sector
- Strong project or programme management track record, with the ability to juggle multiple workstreams and deadlines
- Experience managing volunteers and/or direct reports
- Skilled at engaging a wide range of stakeholders and adapting communication style as needed
- Experience working in or with small charities or social enterprises is a bonus, but not essential. We’re looking for transferable skills and a clear commitment to social impact
Attributes and mindset:
- Meticulously organised and confident managing complex logistics and timelines
- Excellent attention to detail, especially when coordinating multiple inputs and deliverables
- A clear, persuasive communicator and motivated people manager, able to bring others with you, maintain momentum, and foster collaboration
- Solutions-focused, curious, and energised by learning and problem-solving
- Comfortable in a small, fast-moving team and excited by the chance to take real ownership
Location: Vox Studios, 1–45 Durham Street, London, SE11 5JH (hybrid working, working from home on Wednesdays and Fridays)
Contract and salary: £50,000 (if full time). We’re ideally looking for someone able to work full time but would consider 3.5 days+ per week for the right candidate. However, the role does require you to be in our London office three days a week.
Start: As soon as possible from August 2025
Deadline for applications: Monday 14 July, 9am.
The client requests no contact from agencies or media sales.
Thank you!
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives. Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Volunteers and Peer Mentors are essential to our work, playing a crucial role in supporting service users, staff, and the wider organisation. They bring invaluable skills, experience, and perspectives that enhance our services.
We are in need of proactive Volunteer and Service User Involvement Team Leader who’s dynamic qualities will be key to strengthening volunteer engagement and ensuring service users actively shape our Tower Hamlets services. Collaborating closely with leadership, staff, and service users, you will identify opportunities where volunteers can add value and support the service. Your role includes developing and embedding a local volunteering strategy that promotes recovery and community engagement.
You will also drive Service User Involvement initiatives, fostering a co-produced, inclusive environment where service users have a strong voice and their contributions are recognised. Responsibilities include recruiting, training, and supporting a diverse volunteer network, ensuring meaningful placements within projects and the wider community.
Where: Tower Hamlets
Full Time Hours: 37.5 per week,
Full Time Salary Range: £35,220.59 - £37,184.91 dependent on experience (based on full time working hours pro rata for part time)
Allowance: £4,133.14 Inner London Weighting
Responsibilities
About the role:
- Working in collaboration with service leadership colleagues and staff team to identify meaningful opportunities for volunteers
- Supporting with leadership duties across both treatment service and recovery service
- Creating and supporting a positive culture of volunteering within the service
- Recruit, train and coordinate volunteers, peer mentors and recovery champions
- Line manages the recovery champions in post and support them with their professional development
- Be the service lead with coproduction projects across sites including coproduction space and service user activities
- Supporting the welfare and wellbeing of volunteers, peer mentors and recovery champions
- Managing a volunteer recruitment and support strategy within the service
- Volunteering Lead and other service-based Volunteering Leads across the organisation
- Engage with those who access our services, by listening to their views and asking for their feedback
- Represent the views and opinions of those who access our services
- Provide feedback and updates to those who access our services informing them of any changes and decisions.
- Work with staff and community to improve and develop the service
- Lead on service user meetings
About you:
- Experienced in recruiting, training and managing volunteers
- Aware of the challenges faced by the people using our services
- Experienced in delivering learning and training to others
- Accomplished written and verbal skills and a high degree of IT competency
- Capable, committed, and influential leader
- Experience of promoting the voice of service users
- Excellent time management
- Excellent team working, communication and interpersonal skills
- Empathetic and non-judgemental approach
- Ideally you will posses a level 3 qualification in assessing learner work and Project management and/or team leader experience
What we will give to you:
- 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
- Refer a friend scheme.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Join us in our journey of empowerment and holistic support, where every individual's well-being is at the heart of what we do.
Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role.
Salary Range (pro rata if part time)
CGL points 31 to 33 (£35,220.59 - £37,184.90)
ILW / OLW /Fringe
Inner London Weighting (£4,133.14)
Closing Date
13/7/2025
Registered Charity
501 - 1000
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
Thank you!
South West Advocacy Network supports and empowers people to have a voice, by ensuring access to quality, independent advocacy. We believe that everyone has the right to be heard & respected, the right to choice in decisions about themselves and the right to be safe.
Service Managers are responsible for their services meeting targets and delivering on contract requirements, including providing the data required for contract and organisational monitoring.
The Service Manager role assumes responsibility for all aspects of SWAN’s West Berkshire statutory advocacy services. This includes IMCA, Paid Rep, Care Act and IMHA. Our Service Manager is also responsible for the delivery of SWAN’s social value projects in West Berkshire.
The role requires a positive approach and a high degree of personal responsibility. The Service Manager is responsible for the West Berkshire team’s performance. Service Managers are experienced and inspirational leaders. You will be working remotely, but within easy commuting distance of West Berkshire. They have, or are willing to work towards, a level 5 management qualification.
The post is subject to 2 references including previous employer, evidence of right to work in the UK and an enhanced DBS check.
FTE salary is £31,602.88 - £34,533.32 (actual £25,623.97 - ££27,999.99) and the lower salary will be paid to new starters unless they hold the relevant qualifications.
Registered Charity
101 - 500
South West Advocacy Network supports and empowers people to have a voice, by ensuring access to quality, independent advocacy.
The client requests no contact from agencies or media sales.
Thank you!
Trauma Treatment International (TTI) is a registered charity in the UK. Our focus and expertise is in providing evidence-based psychological treatment and support to victims of collective violence around the world. As well as providing treatment for victims directly, we work with organisations and communities to manage, mitigate and prevent trauma.
This is a highly rewarding role and an exciting opportunity to join and lead our small, yet experienced and impactful team. The role offers the platform to work creatively and flexibly internationally, network with fantastic organisations and help to influence, shape and sustain TTI’s strategy and activities in this pivotal time in the organisation’s development.
Description
Key Areas of Responsibility
Clinical strategy and plans for growth
- Have responsibility for the strategic development of TTI’s clinical team, clinical delivery and clinical outcomes, to meet TTI’s ambitious and transformational Strategy 2025-2030.
- Provide clinical leadership to the development of TTI’s strategic vision and annual delivery planning, models of service delivery, standards and clinical governance.
- Support and enable partners, service users and especially those with lived experience to inform TTI’s clinical service design, delivery and evaluation and to engage in communications and research activities in a way that is psychologically safe and follows principles of trauma-informed practice.
- Manage TTI’s clinical capacity and skills, and oversee the growth and development of the team, including recruiting, supervising and managing workload/ assignment of internal staff, associates and external multi-disciplinary team to ensure the organisation’s ability to meet service demand.
- Develop and implement strategies to actively promote diversity in the clinical team and champion culturally sensitive approaches to trauma treatment through research, partnerships and new projects.
- Liaise directly and regularly with TTI’s Trustee with responsibility for clinical oversight, and provide regular reports to the Board of Trustees to support strategic decision-making and risk oversight.
- Oversee the smooth running and effectiveness of specialist clinical advisory groups (clinical advisory groups, research advisory groups and project advisory groups) for TTI that meet the strategic requirements of the organisation and build the evidence base, engage experts and build the reputation and scope of TTI’s work with professionals, networks and sectors in the UK and internationally.
- Take a lead in developing clinical research opportunities, identify opportunities to develop Quality Improvement Projects and disseminate learning internally and externally in collaboration with the communications team.
- Build relationships with Clinical Leads in organisations with shared aims, to build TTI’s relationships and opportunities for partnership and project working.
- Lead the design of internal wellbeing policies and activities and embed trauma-informed knowledge and skills across the organisation, including with clinical and non-clinical staff and trustees.
Delivery of Clinical Services
- Drive TTI’s clinical delivery, in line with TTI’s overarching strategic objectives, including setting long-term and annual objectives and KPIs, within the context of clinical evidence- based best practice, trauma informed principles, participation of those with lived experience and budgetary, donor and risk-management requirements.
- Oversee the development and implementation of TTI’s clinical treatment pathways for survivors of torture, trafficking, slavery and violent conflict or those affected by vicarious trauma or burnout through their work in human rights, including:
- up to date and evidence based clinical pathways for the main clinical presentations we see at TTI
- robust assessment, formulation, treatment and ending processes
- robust partnership agreements with organisations referring people to TTI for clinical treatment.
- Develop and refine TTI’s clinical services in response to community needs and local/global events, in line with TTI’s strategy, including for working in international communities affected by violent conflict.
- Maintain an appropriate clinical caseload.
- Deliver services to TTI’s organisational clients, (including organisational reviews, trauma training, 1:1 professional consultations, critical incident support), especially to pilot, test and quality control these aspects of TTI’s delivery.
- Support gaps in clinical team capacity as required to ensure smooth running of delivery and excellence of service to our individual and organisational clients.
- Support internal processes led by the fundraising team to design new projects and develop grant applications in order to grow the reach and impact of TTI’s work.
- Support the development of international projects and partnerships and oversee the safe delivery of international work, whether in person or online, in collaboration with the Projects and Partnerships Lead.
- Attend conferences and networks of psychologists in order to learn and embed TTI’s clinical reputation and access to learning and dissemination.
Quality Assurance and Evaluation
- Deliver an evidence-based and continuous evaluation culture and promote internal reflection and learning.
- Maintain and further develop a robust framework for quality assurance and evaluation of TTI’s clinical activities, including engagement of clients, service users and those with lived experience.
- Oversee the consistent use of evidence based clinical measures and ensure robust processes to monitor, evaluate, learn and report on the quality and impact of TTI’s clinical activities and outcomes.
- Support the transition of TTI’s clinical team and associates onto client management software, with a focus on good data, confidentiality and consistency of adoption.
- Ensure that all systems and processes for storing, managing and reporting on clinical/client data provide robust confidentiality, security and meet TTI’s policies and legal frameworks including Data Protection Act 1998, Caldicott principles.
- Provide regular, timely and accurate data on TTI’s clinical activities and outcomes, to contribute to reports for donors, communications campaigns and annual impact reports and as required throughout the calendar year.
- Provide quarterly performance reports to the CEO and Clinical Trustee on clinical performance, based on clinical data and input from the clinical team and attend Board meetings as requested to report on clinical delivery.
- Oversee TTI’s processes for gathering and responding to feedback from clients and service users, and manage formal and informal complaints relating to the delivery of clinical delivery with the CEO.
Clinical Risk and Safeguarding
- Hold delegated authority from the Board for TTI’s clinical risk management, including engagement in TTI’s Risk-Management Sub-Committee, driving implementation of risk-management and mitigation actions relating to clinical delivery and leading TTI’s monthly internal QSP meetings.
- Feed into internal annual policy review processes, as they relate to clinical delivery, risk management and compliance with clinical duties and trauma-informed practice.
- Be the Safeguarding Lead for TTI, escalating to the Senior Safeguarding Leads as required and ensure processes are in place to meet TTI’s Safeguarding Policy and procedures within the clinical team and associates.
People Management
- Line manage and supervise senior clinical staff and provide support in their duties to manage and supervise their direct reports.
- Notice and respond appropriately to any performance management issues.
- Organise CPD opportunities for internal staff and associates. Oversee the Head of Treatment Services in delivering peer support for internal staff and associates. Update staff of any relevant changes in professional guidance.
- Support the wellbeing of the clinical team and embed a culture of self-care, trauma-informed practice and delivery excellence.
- Take up monthly external supervision provided by TTI.
- Identify skills gaps and strategies to fill these across the clinical function, within budgetary constraints and maximising access to and sharing of internal knowledge and expertise.
- Maintain up to date knowledge of requirements, guidelines and best practice from clinical governing bodies.
General
- Provide clinical input into communications materials and content in line with TTI’s Communications Strategy as required by the communications and marketing teams.
- Compliance with organisational policies and practices, and attendance at mandatory training.
- Any other appropriate duties as required by the organisation.
Personal Specification
Essential Criteria
- HCPC registered psychologist who has completed Post Graduate doctoral level training in counselling or clinical psychology.
- Minimum 5 years post registration experience working within mental health services.
- Managerial and leadership experience
- Clinical experience across the life span of individuals
- Up to date knowledge and experience of working with clients with PTSD, complex PTSD, survivors of human rights abuses, such as torture, and/or war related trauma and/or asylum seekers.
- Training in at least two UK NICE guidelines evidence based treatment for PTSD.
- Significant experience of psychological assessment and treatment of clients across a range of settings (could include one or more of NHS, voluntary sector, international humanitarian, community-based, inpatient, field hospital, disaster response etc).
- Experience of developing and delivering training online and in person.
- Knowledge of risk management, safeguarding
- An understanding of the complexities of experience of those surviving torture, trafficking and slavery, persecution and violent conflict
- Understanding of workforce exposure to trauma or traumatic material and experience in staff support
- Evidence of post qualification development
- Training and supervisory experience
- Project management experience
- Ability to manage, motivate, support, develop and lead an online team and promote safe remote working
- A degree of financial awareness with an appreciation of the need to balance the provision of quality care against a budget
- Knowledge of appropriate standards and external regulatory bodies, such as the Care Quality Commission.
Desirable Criteria
- Experience of crisis response work
- Knowledge of languages or cultures of those we seek to support
- Lived experience of the issues reflected in TTI’s mission and aims
- Working knowledge of relevant Mental Health, Asylum, Employment and Health & Safety Legislation (e.g. Human Rights Act 1998, Immigration and Asylum Act 1999, Mental Health Act 1983 and Mental Incapacity Act 2005)
- Experience of working in the charity sector or international development sector in the UK or internationally
- Experience in facilitating critical incident response sessions and reflective practice
Qualifications
- Doctorate in Clinical Psychology (DClinPsy)
- Doctorate in Counselling Psychology (DPsyc)
WHAT WE CAN OFFER YOU:
- 33 days annual leave, pro rata to reflect contractual hours (including bank holidays and 3 mandatory days over the Christmas period)
- 3% Employer Pension contribution
- Commitment to staff wellbeing as a trauma informed organisation
- Commitment to personal and professional development
- Flexible working to fit your personal circumstances
- Opportunity to lead the organisation’s clinical development and make your mark as the organisation grows
Registered Charity
6 - 10
Our vision is that everyone affected by collective violence can live fulfilled lives in a supportive and informed world.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Training Coordinator plays a key role in supporting delivery of training for the Award network.
Working closely with internal teams and external partners, the Coordinator ensures training content is
relevant, accessible, and effectively delivered across various platforms.
Key Responsibilities
- Assist in the development, scheduling, and coordination of the organisation’s training offer to our various operators.
- Coordinate logistics for instructor-led online workshops including setting the schedule, identifying and preparing trainers and Foundation Representatives.
- Ensuring learning related operational procedures are understood and implemented across training.
- Provide administrative support to our Global Training Panel, including communications,
- scheduling, and tracking participation.
- Assist in sharing and promoting training content through established communication channels.
- Collect and compile feedback from training participants to support continuous improvement.
- Upload and maintain training content on the delivery platform in collaboration with the Digital Programmes team.
- Help track and report on training participation, outcomes, and budget utilisation as required.
- Maintain records of training sessions, attendance, and evaluation results.
- Use translation software to maintain and update translated materials as required.
- Use course creation software to maintain, update and create content as required.
- Coordinate training for our Global Training Panel and Operator trainers through the Trainer
- Development pathway.
- Assist with coordinating executive training programmes.
- Build effective working relationships with staff, volunteers, and partners to support a culture of learning and capacity development.
- Contribute to the ongoing improvement of training processes and documentation.
- Perform other related duties as needed to support the success of training initiatives and the broader goals of the organisation.
Registered Charity
21 - 50
Our long term ambition is that every eligible young person aged 14 – 24 will have the opportunity to participate in the Award.
The client requests no contact from agencies or media sales.
Thank you!
Please note that applications for this role will close on Thursday 10 July 2025 at 9am
Location: Hybrid, 2 days a week expected in our London Office
A little bit about the role
The role will sit in the Chief Social Worker’s directorate alongside our admissions and support, curriculum and delivery teams. These teams achieve our mission through assessing participants eligibility and suitability, ensuring they are registered with our university partner in a timely way and by designing and delivering world class social work education and training.
The EDI Lead is responsible for developing and implementing strategies, programmes, and initiatives that promote diversity, equity, and inclusion within the organisation. This role involves collaborating across teams and functions to ensure that EDI principles are integrated into all aspects of the work. They are responsible for fostering a culture of inclusion, holding people to account through knowledge and skills and create a brave space for challenging conversations.
We are seeking a passionate and strategic leader with a deep commitment to equity, diversity, and inclusion. You will have a proven track record of driving impactful EDI initiatives across the charity, private, or public sectors, with the ability to influence and inspire others through your actions and behaviours. With strong emotional intelligence, you will understand the specific challenges faced by minoritised groups and be confident in holding challenging conversations to drive meaningful change.
The successful candidate will be a confident and influential leader who champions equity, diversity, and inclusion. Skilled in fostering accountability and inclusion, you will create a brave space for meaningful conversations while holding a clear line on EDI expectations.
Some key responsibilities include:
- Being a lead facilitator for reflexive spaces for colleagues running community spaces
- Providing outreach support for minoritised participants as needed
- Contributing to the review and design of our programmes in relation to EDI content
- Reviewing and consultation on all aspects of recruitment and admissions processes to ensure fairness and reduction in bias
- To be the lead anti discrimination advocate (ADAs) and facilitate regular group meetings to check in with the other ADAs
Please see job pack for full list of role responsibilities
A little bit about you
This role will suit an experienced EDI leader who is passionate about driving meaningful change and embedding equity, diversity, and inclusion across an organisation. The hiring panel will be looking for candidates who demonstrate a deep commitment to inclusive leadership, the ability to hold others to account on EDI expectations, and a strong track record of influencing change through collaboration. You will bring expertise in EDI frameworks and policies, along with the confidence to engage in challenging conversations and represent the organisation’s position externally.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
If you would like to find out more about the role, please contact Lisa Hackett, Chief Social Worker (see job pack for contact information).
Registered Charity
101 - 500
To make life better for children at risk of harm, by improving the services that support them.
The client requests no contact from agencies or media sales.