Recruitment jobs
Are you an experienced helpline operations professional who wants your work to make a real difference?
Join British Heart Foundation (BHF) and support our nurse‑led Heart Helpline, a service that provides information and support for people living with heart and circulatory conditions.
This isn’t a call centre job. It’s a chance to oversee the smooth running of a compassionate helpline where quality, safety and accessibility matter.
About the role
As our Helpline Operations Manager you’ll manage the day‑to‑day operations of our virtual helpline, including telephony, email and live-chat systems. You’ll oversee rotas, ensure the helpline is staffed adequately and help with data led planning and demand forecasting, making sure we’re always ready to support the people who need us.
You’ll look after key processes such as onboarding new team members with the technical aspects of the helpline, coordinating bank, and managing hours, shifts and payroll details.
Working closely with the Helpline Nurse Lead, you’ll support service improvement work, contributing to data reporting, technology development, information governance and quality audits. Your work will help us maintain a service that people trust during difficult moments.
About you
You’ll bring strong experience of running helpline or contact‑centre operations, ideally in a health, charity or support‑focused setting. You’ll also be confident with virtual call systems, organised, calm under pressure and comfortable using data to plan and problem‑solve.
Able to work well with clinical colleagues, technical teams and partners across the charity, you’ll care about delivering a high‑quality experience for every person who reaches out to us.
If you want a role with purpose and you’re motivated by leading a service that genuinely helps people, we’d love to hear from you.
About us
By embracing diversity and fostering an inclusive environment, we strengthen our ability to achieve our mission of saving and improving lives, ensuring our work reflects and serves the needs of every community across the UK.
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Working requirements
Please note this is a 12 month fixed term contract.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Benefits and development
At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.
Interview process
1st stage interviews will be held, via MS Teams, on Monday 16th and Tuesday 17th March. Successful candidates will then be invited to a 2nd stage interview, held in person at our London offices, on Tuesday 24th March.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click through to our careers site to apply. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
Our recruitment processes are fair, accessible, and inclusive. BHF use anonymous CV software as part of the application journey.
Due to the nature of this role our recruitment process requires that successful candidates are asked to consent to an Enhanced DBS check and any offer of employment will be subject to a satisfactory check being completed.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Our vision is a world free from the fear of heart and circulatory diseases.
Imagine working alongside young people who've challenged Meta's hate speech policies, won national awards, and brought a sofa on wheels to a protest. Coventry Youth Activists (CYA) is the UK's only youth-led campaign group run by and for disabled young people—70% of members have learning disabilities—and they need a Community Organiser to help them take on one of their biggest fights yet: defending SEND rights.
This isn't traditional charity work. CYA doesn't lobby for disabled young people—they campaign as them. From Mad Hatter's Tea Parties outside Facebook HQ to high-level negotiations with decision-makers, their approach is bold, creative, and effective. As one member puts it: "Leadership doesn't have to look a certain way... That's what we do at CYA."
What you'll be doing
You'll support CYA members to challenge urgent threats to their rights—particularly government reforms affecting SEND (Special Educational Need and Disability) rights. This means:
- Developing campaign strategies and power mapping decision-makers with young activists
- Facilitating actions, media engagement, and high-level negotiations
- Coaching young leaders and building their confidence to take the lead
- Creating alliances and expanding CYA's reach and influence
- Ensuring everything is accessible, inclusive, and driven by lived experience
You won't be doing this alone. You'll be part of Grapevine, an award-winning charity with years of community organising expertise, working within a supportive team that believes in joyful organising.
Who we're looking for
We want someone with proven campaigning experience and strong facilitation skills—but just as importantly, someone with creativity, a passion for justice, and the ability to work inclusively with young people with learning disabilities.
Essential skills and experience:
- At least one year's community organising or campaigning experience with clear evidence of wins
- Ability to work collaboratively and inclusively, especially with people who have learning disabilities
- Strong facilitation and communication skills
- Experience building alliances and developing others
- Creative problem-solving and a genuine passion for justice
Benefits include:
- Flexible working arrangements
- 25 days annual leave plus bank holidays (pro rata)
- 8% non-contributory pension (Grapevine pays the full amount)
- Employee Assistance Programme
- A culture of learning, reflection, and genuine support
Grapevine is a place where you'll have freedom with support, real opportunities to grow, and work that creates lasting impact. Our team describe it as a "powerhouse" that feels like a second home.
About Grapevine
We're an award-winning charity helping communities across Coventry and Warwickshire take collective action. We're nationally recognised for our community organising approach and we're accredited trainers for the National Community Organisers programme. We believe those who face challenges are best positioned to lead solutions—and we provide the support to make that happen.
"Grapevine is a fantastic organisation—bold, innovative and caring. It manages to balance positive outcomes for individuals and communities with system change—a very rare thing." — Tim, Community Leader
Equality and Inclusion
Fairness and inclusion are part of who we are—going back to our origins as a disability charity. We actively seek people from all backgrounds and AIM TO remove barriers to equal opportunity. We welcome applications from everyone.
Strengthening people, sparking community and shifting power in Coventry and beyond



The client requests no contact from agencies or media sales.
**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section below and complete it. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**
Title: Corporate Partnerships Manager (12-month contract)
Salary:Circa £47,500
Hours: 35 hours per week
Contract type: Fixed-term contract for 12 months
Reports to: Head of Corporate Partnerships
Key relationships: Head of Corporate Partnerships, Senior Corporate Partnerships Manager, New Business Lead, UNHCR PSP
Location: WeWork, 1 Mark Square, London EC2A 4EG (hybrid working policy operates)
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
ABOUT THE ROLE
At a time of unprecedented global displacement, this is an opportunity to play a pivotal role in mobilising private sector support for people forced to flee their homes.
We are seeking an ambitious and strategic Corporate Partnerships Manager to lead and grow our emergency corporate fundraising portfolio. This role will position UK for UNHCR as the go-to partner for companies responding to humanitarian crises, driving high-value financial and in-kind support when it matters most.
Operating at the forefront of global emergency response, you will shape and deliver a compelling corporate emergency proposition, steward a portfolio of five- and six-figure partners, and act as a key point of contact during major humanitarian crises. You will work closely with the rest of the corporate partnerships team, senior leadership and colleagues in the UK and internationally to translate urgent global needs into impactful private sector engagement.
This is a high-visibility, fast-paced role offering strategic ownership, senior stakeholder engagement and the opportunity to directly influence income growth within a critical area of our work.
JOB PURPOSE
To lead the development and implementation of a sector-leading emergency corporate fundraising strategy, driving significant growth in private sector income and positioning UK for UNHCR as the partner of choice for businesses responding to mass displacement emergencies.
The postholder will manage and grow a £1m+ corporate portfolio, aim to secure new multi-year six- and seven-figure commitments, strengthen internal emergency response processes, and collaborate across teams and geographies to maximise impact.
KEY RESPONSIBLITIES
Strategy & Portfolio Growth
- Lead the design and delivery of an emergency corporate fundraising strategy.
- Position UK for UNHCR as the go-to charity partner for companies responding to humanitarian crises.
- Personally manage and grow a £1m+ portfolio of corporate donors, driving uplifts and multi-year six- and seven-figure commitments.
- Review and refresh the UK for UNHCR Emergency Fund proposition for the private sector, securing renewed and new strategic commitments.
- Analyse recent and lapsed emergency donors and implement targeted re-engagement strategies.
- Work with the Senior Corporate Partnership Manager as required on the stewardship and growth of non-emergency strategic partnerships.
Emergency Leadership & Internal Coordination
- Act as the Corporate Partnerships lead during humanitarian emergencies, coordinating internal processes and serving as a senior point of contact for the Senior Leadership Team.
- Finalise and embed a clear emergency protocol and appeal process to enable rapid, coordinated corporate response.
- Work collaboratively across teams to ensure emergency messaging, reporting and stewardship materials are timely, compelling and aligned.
Relationship Management & Stewardship
- Develop and implement tailored engagement and stewardship plans for established emergency partners and donors.
- Identify high-profile visibility opportunities to promote the Emergency Fund and wider emergency response work.
- Coordinate prospect research and network mapping to identify and unlock new opportunities.
- Support the New Business Lead on pitches and proposals where emergency response is a component.
- Collaborate with the Senior Corporate Partnerships Manager on strategic partnership renewals and new high-value proposals.
Collaboration & Systems
- Work closely with UK and international Private Partnerships and Philanthropy (PPH) colleagues to strengthen engagement across markets and channels.
- Contribute to a coordinated calendar of cultivation and stewardship moments alongside the Events Manager.
- Ensure compliance with due diligence, GDPR and internal policies.
- Maintain accurate and up-to-date partner records on Salesforce and SharePoint.
PERSONAL ATTRIBUTES AND EXPERIENCE
Essential Experience
- A strong track record of securing, managing and growing six-figure+ corporate partnerships within an NGO/INGO or comparable environment.
- Experience designing and delivering corporate donor engagement strategies that generate sustainable income growth.
- Experience working in a fast-paced fundraising environment with the ability to respond flexibly during peak moments.
Essential Skills & Knowledge
- Highly credible and confident relationship-builder, comfortable engaging senior corporate leader and Trustees.
- Strategic thinker with the ability to translate complex humanitarian issues into compelling corporate propositions.
- Excellent written and verbal communication skills, with experience producing persuasive proposals and reports.
- Strong understanding of the UK corporate partnerships landscape and current sector trends.
- Confident negotiator with strong influencing skills.
- Highly organised, with the ability to manage multiple priorities and deliver under pressure.
- Solutions-focused, proactive and comfortable working with autonomy.
- Strong attention to detail and experience using fundraising databases (e.g. Salesforce).
Desirable Experience
- Knowledge of high-value in-kind corporate contributions (e.g. logistics, technology, hygiene items).
- Experience working in a complex, multi-stakeholder or federated environment.
- Experience contributing to multi-year fundraising campaigns.
- Understanding of international development or humanitarian response.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: Friday 6th March 2026
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us . We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?

Are you passionate about making a difference in the lives of Autistic young people? Do you thrive on supporting individuals to achieve their full potential? Ambitious College is seeking dedicated individuals to join our team as Specialist Teaching Assistant!
Ambitious College is an independent specialist day college committed to empowering autistic young people aged 16–25. Our unique educational approach revolves around the individual, providing a highly personalized curriculum and unwavering support to help our learners acquire new skills and integrate into everyday life.
Located within the vibrant campuses of the College of West Thames College in West London , as well as Haringey, Enfield, and North East London (CONEL),
Ambitious College offers a diverse range of learning opportunities. Through partnerships with local businesses, community groups, and mainstream colleges, we provide real-world work experiences, ensuring our learners thrive in various environments.
As an Specialist Teaching Assistant at Ambitious College, you'll play a crucial role in our learner's journeys, providing academic assistance and community support on a 1:1 basis. Your dedication and commitment will directly contribute to our learners' success, enabling them to achieve their goals and lead fulfilling lives within their communities.
At Ambitious College, our values guide everything we do, placing autistic young people at the forefront of our mission. Join us in creating a supportive and inclusive environment where every individual is valued and empowered to reach their full potential.
If you're ready to embark on a rewarding career and make a meaningful impact, apply now to become part of the Ambitious College family. Together, let's inspire greatness and unlock the potential within each learner!
Working pattern: 35 hours per week - Monday to Friday
You will be required to work 41 weeks per year, but will be paid for 52 weeks per year.
Start Date- April 2026
Interviews- Ongoing through February and March 2026
Only applications submitted online will be considered via the recruitment portal
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
Role: Commercial Manager
Location: Hybrid working with a minimum 2 days per week in the Thame office
Salary: £50,000.00 - £53,000.00
Hours: 37.5 per week
Contract: Permanent
Reports to: Commercial Director
Making growth work – sustainably and responsibly
Affinity Trust is a values-led social care charity supporting people with learning disabilities, autism and other assessed needs to live their lives, their way.
We’re growing - and with that growth comes a clear responsibility: to ensure our contracts, services and partnerships are commercially viable, operationally strong, and true to our social purpose.
We’re looking for a Commercial Manager who brings commercial rigour as well as curiosity - someone who can improve performance across existing contracts as confidently as they develop new opportunities.
This is a pivotal role, working closely with the Commercial Director, Finance, Operations and senior leaders across the organisation.
About the role
As Commercial Manager, you’ll play a key role in strengthening the financial sustainability and commercial performance of Affinity Trust.
You’ll focus on:
- ensuring existing contracts and services are commercially viable,
- identifying and delivering efficiency and value-for-money improvements, and
- developing strong, evidence-based business cases for growth, diversification and partnerships.
You’ll work across the organisation to turn insight into action - balancing ambition with realism, and growth with long-term sustainability.
What You’ll Do
- Strengthen commercial performance by reviewing contract viability, improving profitability, and leading value-for-money and efficiency initiatives.
- Develop robust business cases for growth, diversification, and partnerships, working closely with Operations and Finance to assess affordability, risk and return.
- Support sustainable growth by identifying new commercial opportunities and carrying out early-stage due diligence on partnerships or acquisitions.
- Use insight and data to track performance through clear KPIs and dashboards, informing senior decision-making.
- Work collaboratively across the organisation to ensure commercial decisions are operationally deliverable, person-centred and values-led.
What We’re Looking For
You’ll bring:
- Strong commercial and financial acumen, with experience improving contract performance or commercial efficiency.
- Proven experience developing and evaluating business cases and financial models.
- Understanding of commissioning, contracting and funding in social care, health or housing.
- Confidence working across teams and influencing senior stakeholders.
- A practical, analytical mindset - able to spot risk, challenge assumptions and find solutions.
How You’ll Make an Impact
You’ll help shape sustainable, person‑centred growth by aligning colleagues, ensuring commercial efficiency, and turning strategic ideas into real results.
What will we do?
- We offer hybrid working (min. 2 days/week in Thame)
- 31 days’ annual leave (inc. bank holidays), rising with service
- Health cash plan, Pension, Life assurance, Employee Assistance Programme
- Blue Light Card, option to buy extra annual leave
Inclusion, accessibility and our commitment to diversity
Diversity is key to what we do. Life would be dull, and change slow, if we all thought the same way. We want colleagues who bring different perspectives, backgrounds and experiences, and we know this makes us stronger and better for the people we support.
We are committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.
We’re also committed to making our recruitment process as accessible as possible. If you need any reasonable adjustments at any stage, for example, accessible formats, support with the application form or adjustments for interview, you can tell us in your application or contact our recruitment team to discuss what you need.
Ready to join us?
If you’re ready to drive new commercial opportunities that make a real impact, connecting with colleagues to build strong relationships, making a real difference in a values-led charity, this could be your next role.
If you are offered the role, you will be required to have a DBS check at the relevant level, which we’ll cover the cost for.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Head of People to join the College and shape a new role in the People team. This is a hands-on post, providing operational and strategic partnering across the College and taking a leadership role in the People team. You will be our expert on business partnering and employee relations, champion delivery of our equality, diversity and inclusion (EDI) plans and foster a supportive culture across the organisation.
The Head of People will collaborate with the People team and leaders across the organisation to deliver our people enabling plan by leading on projects, overseeing our operations and developing our policies and procedures.
Key responsibilities:
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Lead people partnering and employee relations
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Champion EDI and wellbeing
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Design and deliver organisational development and culture
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Coach and support effective, high-performing teams
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Use data analytics to identify trends, provide insights, recommend improvements
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Support delivery of our people operations work
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Deputise for Director of People when required
his role is ideal for a talented people professional who is ready to develop their already significant experience by leading a small team while delivering operationally, implementing our ambitious people plans and making a meaningful impact in a values-led, mission focused organisation.
For the full list of key responsibilities, please see the recruitment pack.
About you
We would love to hear from you if you are ready to contribute to our mission to improve the health of women and girls worldwide. You will have experience working in a business partnering model, understanding of great HR operations and have a passion for EDI, along with skills and capabilities in the following:
Requirements:
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Credible, inclusive HR business partner to leaders at all levels
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Effective, authentic people manager
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Managing complex employee relations matters
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Deep understanding of employment law
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Supporting with organisational design, development and change management
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Shaping and implementing people policies
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Strong skills in data analytics, project management and policy and report writing
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CIPD level 5 qualification or equivalent expertise
Our culture and benefits
You will be based at our London Bridge offices. We offer hybrid working arrangements and this role will require regular office attendance at least one day a week to ensure visibility and collaboration. We offer a supportive, values-led culture and a competitive benefits package, including:
- 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
- 10% employer pension contribution
- Life assurance and income protection schemes
- Employee assistance programme –24/7 confidential advice line and counselling
- Interest-free season ticket loan
- Free lunch in our offices in Union Street, London
- Daily ‘wellness hour’ to support staff to take breaks and focus on wellness
- Tailored learning and development
- Enhanced wellbeing and family support
- Employee-led diversity networks
- Volunteering days
- Lifestyle discounts
For a full list of the benefits we offer, please visit our careers site.
How to apply
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Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website, to download the full job pack.
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Applications close at 10.00 am on Monday 9 March 2026.
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We will be interviewing candidates at the RCOG in Union Street, SE1 on Monday 16 March 2026.
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We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date.
We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We welcome applications from candidates from all backgrounds, particularly those from underrepresented groups, including people with disabilities and Black, Asian, and minority ethnic candidates. We recognise that strong candidates may bring different career paths and experiences. If you are excited by the role and believe you can make a meaningful contribution, we encourage you to apply.
We are proud to be a Disability Confident Employer under the UK Government’s Disability Confident Scheme. We take positive action in employing disabled people, please let us know if you wish to declare that you have a disability.
Please note: We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.
About us
RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 18,000 members in the UK and internationally.
Our values of high standards, innovation, openness, inclusiveness and trust are at the centre of all we do.
Sydenham Garden is seeking a Community Activities & Volunteering Lead on a Fixed term contract to end of December 2027 to join our team of 14 staff and approximately 70 volunteers in delivering adult mental health and dementia services in our beautiful garden settings in south-east London.
Position: Community Activities & Volunteering Lead
Contract: Fixed term to 31st December 2027, full time - 37.5 hours per week. Some regular working outside Monday-Friday 9-5 may be required, for which TOIL will be available. Part time and flexible working applications also considered.
Salary: £32,644 plus 6% pension contribution.
Annual Leave: 33 days inclusive of Bank Holidays.
Location: Sydenham Garden Resource Centre, SE23 2LW & De Frene Market Garden, SE26 4AB.
Application closing date: Thursday 5 March 2026, 9am.
Interview date: Thursday 12 March 2026.
About the role
Sydenham Garden, based in Lewisham in South-East London, is a unique wellbeing centre utilising its gardens, nature reserve and activity rooms to help people living with and recovering from mental and physical ill-health. We provide nature and arts based creative, social and therapeutic activities for co-workers (the name we give to our primary beneficiaries). With funding from The National Lottery Community Fund to help us ‘grow our community’ and increase the sustainability of our impact we’re seeking a Community Activities & Volunteering Lead to drive continuous improvement and development of volunteer-led community activities for the benefit of co-workers as well as managing the day to day running of our volunteer programme.
About you
You’ll have experience of recruiting, working with, and managing volunteers, including delivery of skill-building and development activities for volunteers with Lived Experience of mental and/or physical ill health. You’ll have excellent people skills and the ability to demonstrate sensitivity, kindness, and a person-centred understanding of different mental, physical, and neurological needs. You’ll have experience of delivering group activities and working with people with mental/physical-ill health and/or dementia. You’ll have line management experience and be able to provide strategic direction as well as be able to innovate and develop new initiatives and balance competing priorities while being willing to play a team role and get stuck into different activities.
Why you should join us
We’re a friendly team who are passionate about creating a supportive and inclusive community for people living with mental and physical ill-health. You’ll be part of a supportive team of staff and volunteers, and benefit from spending time in our beautiful gardens and nature reserve.
Equity, Diversity and Inclusion
Sydenham Garden is committed to Diversity, Equity and Inclusion (DEI). We want to build a diverse and inclusive staff, volunteer and trustee team where everyone feels that they belong and that reflects the profile of the communities we serve. Therefore, we will welcome and consider applications from candidates of all backgrounds and protected characteristics, and we particularly encourage applications from people of African or Caribbean heritage to ensure our staff team represents the communities we serve.
Recruitment Timeline
Deadline for applications: Thursday 5th March 2026, 9am.
Interviews: Thursday 12th March 2026.
PLEASE SEE ATTACHMENT BELOW TO DOWNLOAD THE JOB DESCRIPTION & PERSON SPECIFICATION AND FOR FULL DETAILS OF HOW TO APPLY INCLUDING OUR EQUAL OPPORTUNITIES MONITORING FORM.
Salary: £34,596.75 (plus London Weighting of £5,023.71 and Car Allowance of £802.56 if applicable)
Location: Shelter head office with flexibility to work from home part of the week
Contract: Permanent
Hours: 35 per week
Closing date: Sunday 8th March 2026 – Please note interviews will take place on Monday 16th and Tuesday 17th March.
We’re looking for a passionate, driven individual to become a part of Shelter’s fundraising team and play a vital role in our mission to combat homelessness. Join us as a Regional Community Fundraiser covering the South London region, where you will work to engage local communities and raise crucial funds to support our fight for home.
About the role
Our London region is one of our busiest, with large numbers of warm supporters hosting fundraising activities across the year. As a Regional Community Fundraiser, you will engage with a diverse range of audiences, including individuals, local businesses, schools, volunteers, and community groups, to build meaningful relationships and raise vital funds to support Shelter’s mission. A key relationship in this role will be the one you build with the Regional Community Fundraiser – North London, working closely together to deliver a robust stewardship plan for opportunities that lie across both regions.
Your responsibilities will include managing fundraising events, overseeing budgets, and identifying new opportunities to grow our supporter base. You’ll be at the heart of our efforts to inspire long-term engagement with Shelter’s work and make a lasting impact. You will also work in collaboration with colleagues from across Shelter, including local teams, shops, and services, to ensure that community fundraising goals are aligned with Shelter’s broader objectives.
About you
We are looking for someone with experience of community fundraising and engagement who possesses the skills to build good, meaningful relationships and have strong communication skills to be able to motivate and inspire existing and new supporters. You will need to be able to take a proactive approach to managing budgets and events in your role and above all, you will also have a passion for social justice and share Shelter’s belief that everyone has the right to a safe home.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
This exciting opportunity sits within Shelter’s Community and Events team which is a part of the Income Generation directorate. Community and Events is made up of our Community Fundraising, Supporter Experience, Digital Fundraising & Marketing and Mass Participation teams, across the team we look after a wide range of fundraising activities encouraging supporters to raise money and providing them with the support to do so.
In this role, you will report into the Senior Community Fundraising Area Manager who will provide guidance, coaching, and support to help you thrive in your role. You’ll be working closely alongside community fundraising colleagues based in London, Birmingham, Bristol and Norwich.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a one-page expression of interest. This should be relevant to the points in the ‘About You’ section of the job description attached to this advert and align with the following behaviours below.
- We prioritise diversity and have an inclusive and open mindset
- We work together to achieve a shared purpose
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Purpose of the role
The Senior Legal Officer plays a key role in supporting ILPA’s legal and policy work on immigration, economic migration, asylum and nationality.
Working under the direction of the Legal Director, the post holder will lead detailed legal and policy analysis, support parliamentary and influencing activity and contribute to high-quality information and engagement for ILPA members.
Key responsibilities
1. Legal and policy analysis
a. Produce high-quality analysis of immigration, asylum and nationality law and policy.
b. Monitor developments in legislation, case law and policy, including secondary legislation and guidance.
c. Prepare written briefings, updates and summaries for members, trustees and external stakeholders.
d. Support the Legal Director in the development and delivery of ILPA’s legal strategy.
2. Parliamentary and influencing work
a. Support ILPA’s parliamentary work, including monitoring legislation and parliamentary business.
b. Draft consultation responses, briefings and evidence submissions.
c. Assist in engagement with parliamentarians, officials, peers and external organisations.
d. Support the organisation of meetings and briefings with MPs, peers, civil servants and sector partners.
e. Contribute to ILPA’s influencing activity through written and oral advocacy.
3. Member engagement and sector support
a. Liaise with ILPA members to gather evidence and practice insight to inform policy positions.
b. Support ILPA’s thematic and regional working groups, including attending meetings and progressing agreed actions.
c. Respond to and triage member enquiries, directing issues to appropriate working groups or colleagues.
d. Promote knowledge-sharing across the immigration and advice sector.
4. Legal project delivery
a. Ensure project outputs are delivered on time and to the required standard.
b. Contribute to monitoring, evaluation and funder reporting where required.
5. Information management and publications
a.Ensure legal and policy information is accurately stored, organised and retrievable.
b. Work with the Content and Digital Services Manager to ensure accuracy and clarity of published legal content.
6. Organisational contribution
a. Support cross-team working with training, content and litigation colleagues.
b. Contribute to organisational planning, learning and continuous improvement.
c. Undertake other duties consistent with the seniority of the role.
Accountability and relationships
Reports to: Legal Director
Key working relationships:
· Director of Strategic Litigation and Advice
· Training Manager
· Content and Digital Services Manager
· Chief Executive and Trustees
Person specification
Essential
· Appropriate post-qualification experience in immigration, asylum or nationality law
· Strong legal analysis, judgement and drafting skills
· Ability to communicate complex legal information clearly in writing and orally
· Experience of legal or policy work within immigration law
· Excellent organisational skills and ability to manage competing deadlines
· Ability to work independently and collaboratively
· Commitment to ILPA’s charitable objectives
Desirable
· Experience working with parliamentarians or government departments
· Knowledge of parliamentary process and legislative scrutiny
· Experience of project management or grant-funded work
· Experience supervising staff or supporting junior colleagues
The client requests no contact from agencies or media sales.
About the role
Join us in building safer futures by giving a voice to male survivors of domestic abuse and strengthening professional awareness
This is a unique and rewarding role that combines direct survivor support, specialist partnership work, and awareness-raising in the community.
As part of our dedicated Domestic Abuse Service, you’ll focus on three main areas:
Supporting male survivors at standard and medium risk
- Provide one-to-one, trauma-informed support to men affected by domestic abuse.
- Complete risk assessments, safety plans and ongoing recovery-focused support.
- Help survivors build confidence, make safe choices and achieve long-term positive change.
Survivor support alongside the Your Choice Project (YCP)
- Work in line with Respect Standards, which ensure that survivors are supported while their partner or ex-partner attends the YCP behaviour change programme.
- Deliver specialist parallel support to male survivors, ensuring their voice, safety and wellbeing remain central.
- Collaborate closely with YCP colleagues to provide a balanced, holistic approach to safety and recovery.
Community outreach and awareness-raising
- Attend and run events across Nottinghamshire to connect directly with male survivors and the professionals who may encounter them.
- Deliver training and briefings to raise awareness of male survivors’ experiences and increase professional confidence in responding to them.
- Contribute to the development of innovative outreach strategies that challenge stigma and make services more visible and accessible to men.
Who we’re looking for
We’re looking for someone who is:
- Experienced in supporting people in crisis, ideally in domestic abuse or frontline services.
- Knowledgeable about the challenges and barriers faced by male survivors of abuse.
- Skilled in communication, problem-solving and building strong partnerships.
- Confident working with both survivors and professionals in community settings.
- Passionate about equality, inclusion and ending domestic abuse in all its forms.
How to apply
- Applications can be made via our recruitment portal.
- CVs cannot be accepted.
Closing date
- 9am on 25th February 2026.
- Interviews will be held w/c 9th March 2026. If applying, please ensure you have availability for an interview during this week as we may not be able to offer an alternative.
Location
- Hybrid Working
Salary
- £25,870.51 pa FTE (£14,683.26 pro rata)
Hours
- 21 per week
Contract
- Fixed Term until March 2027
Safeguarding
Equation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment and to work in accordance with our safeguarding policies and procedures.
The successful candidate will be subject to safer recruitment checks including an Enhanced DBS check, satisfactory references covering the past five years, and completion of our safeguarding disclosure questionnaire.
This post involves regulated activity with children and vulnerable adults.
Equation operates a zero-tolerance approach to any form of abuse, discrimination, bullying, harassment or exploitation. We are dedicated to creating a safe environment where everyone we work with feels protected and able to speak up if they have concerns.
The client requests no contact from agencies or media sales.
Salary: £26,227.50 per annum
Location: Shelter shop, Ramsgate
Contract: Permanent
Hours: Full time 37.5 hours
Closing date: Sunday the 8th of March at 11:30pm
This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager.
We’re looking for confident and influential people who want to be at the heart of their local community looking for an opportunity to have control of creative merchandising within managing a Shelter shop. Do you have experience of managing a team whilst also empowering and motivating individuals? If so, then this could be the role for you at our Ramsgate shop.
About you
You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role.
Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position.
You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
We are looking for a Legacy & In Memory Fundraising Assistant to provide care and cultivation of In Memory donors, Legacy pledgers and enquirers by acting as first point of contact for these supporters and delivering ongoing one-to-one stewardship across various touchpoints including face to face, over the phone and via written correspondence.
You will support the Legacy & In Memory Fundraising Team to achieve its aims and objectives through undertaking key administrative tasks and assisting with the delivery of the team’s projects including marketing campaigns, supporter events and internal promotion of Legacy and In Memory messages to a range of audiences and stakeholders.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym membership and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 22nd February 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview Date(s): One round interview (in person) w/c 2nd March 2026
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
First Give
First Give is a national charity that partners with secondary schools to inspire and equip young people with the knowledge, confidence, and skills to drive change. Through our structured programmes, students explore social issues, connect with charities, and take tangible steps to improve their community.
Empowering and equipping young people to meaningfully contribute to their community is a first step to addressing many of the challenges we face at this time of social disconnection and division. Our vision is of a more generous society where everyone is willing and able to give their time, money and skills to the causes they care about.
The Route to a Million Campaign
This is an exciting time for First Give, as we seek to expand and diversify our fundraising streams into Corporate and HNWI. To support this, we are launching the Route to A Million campaign in March, aiming to raise an additional £1.5 million over the next 3 years on top of our forecast income. The campaign is supported by a newly recruited campaign board, and the new Head of Philanthropy and Partnerships will spearhead the work required to achieve this target.
Head of Philanthropy and Partnerships
We are seeking a dynamic, strategic and entrepreneurial Head of Philanthropy and Partnerships to supercharge First Give’s next phase of income growth. This is a pivotal role at the heart of our mission, offering the opportunity to shape and deliver a multi‑year fundraising strategy that fuels real, measurable impact for young people and society as a whole. First Give is a small charity, with a growing fundraising team and big ambitions. You will therefore be someone who thrives in a start-up environment, brings new ideas to the table and is comfortable leading a brand-new team.
As the senior leader for all income streams, you will own and drive our major donor programme; unlock new philanthropic partnerships; and build a talented team across other income streams to achieve ambitious goals. Working closely with the Director and our emerging Campaign Board, you will play critical role in growing our £1m+ annual income, deepening donor engagement and building the culture, systems and relationships that will propel First Give into its next phase of expansion.
This is an exciting opportunity for an exceptional fundraiser who thrives in a values‑driven, high‑ambition environment and wants to make a lasting contribution to a fast‑growing education charity.
Contract: Full time (35 hours per week), Permanent
Salary: £60K (+£2K London weighting if applicable)
Location: This is a hybrid contract. The successful candidate will be expected to work from our London office or attend in-person meetings and host donors at school Final events as required. The remainder of the week can typically be worked remotely, with flexibility as required.
The students we work with come from a diverse range of backgrounds, and so do we. We want to foster a diverse and inclusive culture, to empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented on our executive team, particularly black and minority ethnic and disabled candidates.
Please download the candidate pack for more details, and don't hesitate to get in touch if you'd like a chat about the role or any reasonable adjustments we can make before applying: contact details provided in the candidate pack.
Creating opportunities where young people are inspired and empowered to give their time, money or skills to charities and causes that they care about


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.
Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. From April next year, we’re expanding our service and looking for new Support Workers to join our team – helping guide children and families on their healing journey.
Position: Bounce Back for Kids (BB4K) Support Worker
Location: Homebased with frequent travel. Role covers casework activity across Oxfordshire area including Cherwell, West Oxfordshire and the wider Oxfordshire area.
Contract: Permanent part time – 18.5 hours per week, weekdays.
We’re open to discussing working patterns that match both your needs and our service delivery. We’re also open to discussing an opportunity for 24 hours.
Salary range: £12,868 - £15,727 pro-rata per annum (full time equivalent range £25,735 - £31,453 per annum)
About the role:
As a Support Worker you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will include:
· the completion of assessments to understand the needs of families
· delivering group work for children and parents
· provide 1-2-1 sessions to children and families most in need
· supporting our families through providing outreach support
About you:
A successful Support Worker will need a good understanding of domestic abuse and the impact on children and families (or an interest in working in this field), with experience of delivering groupwork programmes for vulnerable parents and/or children.
If this sounds like you please apply today to join a collaborative and dedicated team who are part of something truly meaningful.
We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.
For more information about our BB4K service please visit our website where you will also find contact details and information about how to apply.
Closing date: 9am, Fri 27 February 2026
Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.
Other roles you may have experience of could include: Family Support Worker, Family Key Worker, Children’s Support Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, etc.
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.
Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.
All opportunities with PACT are based in the UK.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As education quality assurance service officer, you will be responsible for the day-to-day administration, coordination, and continuous improvement of World Physiotherapy’s education quality assurance services, including programme accreditation and CPD recognition.
You will be one of the key points of contact for World Physiotherapy education quality assurance services including physiotherapist entry level programme accreditation and continuing professional development (CPD) recognition. The position is instrumental in assisting the smooth running of World Physiotherapy education quality assurance services and supporting the work of the Head of membership, education and development, and other staff working on the education portfolio.
You will use your experience, initiative, confidence, project and organisational skills to support effective implementation of the education quality assurance services. You will support and coordinate activities and administrative tasks for the full review cycle. These include managing inquiries, processing applications, distributing materials to reviewers, organising site visits, supporting the review and reporting process, preparing documentation for committee approval, and communication with applicants about the results of the review. This will require close liaison with staff, member organisations, reviewers, board/committee members, and external stakeholders.
You will enjoy working for a growing, values-driven organisation where you can use your skills to support both day‑to‑day operations and strategic projects working at all levels in the organisation and with key stakeholders.
You thrive in a dynamic, international team where you can implement systems and processes that support effective and efficient operations, and you are confident bringing forward ideas to strengthen the service. We undertake a range of educational and quality assurance activities, and we are looking for someone who is very familiar and confident with Microsoft 365, Salesforce, and Zoom meetings.
Duties and key responsibilities
Education quality assurance service administration
- Act as a primary point of contact for all inquiries related to education quality assurance services including physiotherapist entry level programme accreditation and CPD recognition services.
- Manage the full application process, including intake, tracking, communication with applicants, assigning reviewers, and ensuring all required documentation is complete.
- Manage the annual reporting process
- Coordinate the distribution of applications and supporting materials to reviewers, ensuring timelines and procedures are followed.
- Organise and support site visits, including scheduling, logistics, documentation, and communication with applicants and reviewers.
- Support reviewers throughout the evaluation process, including preparing materials, responding to questions, and ensuring adherence to governance requirements.
- Provide administrative support to reviewers in preparation of documentation for internal and committee consideration.
- Organise accreditation committee meetings.
- Prepare materials for committee approval and minutes of the committee meetings, ensuring accuracy, completeness, and adherence to organisational standards.
- Communicate to applicants the final outcome of the quality assurance process and issue certificates
- Maintain accurate records, files, and data related to all quality assurance activities.
- Work with Head of membership, education and development to carry out activity analysis and assess ways to improve and scale up quality assurance services.
- Contribute to continuous improvement of quality assurance processes, tools, and resources.
- Support recruitment and training of reviewers
Operational support
Manage the accreditation application and review process in the CRM (Salesforce) and CPD recognition in CEU Locker (platform currently used for the service).
Manage the data base of reviewers (eg declaration of interest, updated contact information).
Provide technical and logistical support across all education quality assurance operations for any physical or digital meetings.
Work with relevant staff to ensure that activities are set up on Teamwork® or other project management software and support their ongoing management.
Support communications activities:
- ensuring that lists of accredited programmes and approved CPD are up to date
- providing information to promote uptake of quality assurance services
- editing and formatting education quality assurance documents for house style
Liaise with different stakeholders including member organisations, regions, specialty groups and networks if necessary and as required by the Head of membership, education and development and other staff.
Maintain office systems and procedures, including data management and reporting.
Promote the image of World Physiotherapy in all activities and contribute to the overall development of the organisation undertaking any reasonable duties, as required and agreed, to support the work of World Physiotherapy.
Person specification
The education quality assurance service officer must have experience in supporting quality assurance management and administration. They must be highly organised, self-motivated and able to demonstrate initiative in managing complex and competing demands from different sources.
It is expected that the individual will have a relevant degree, or equivalent professional experience in quality assurance, education administration, project coordination, or related field. Experience of working with senior staff, academics and boards/committees is essential. Experience working with reviewers, review boards or academic/quality assurance processes is an asset.
The individual must have a legal right to work in the UK.
Attributes
The position requires:
- advanced computer literacy skills and competency with Salesforce, Word, Excel, Outlook PowerPoint, SharePoint, and Zoom
- strong communication skills in a cross-cultural/professional environment
- the ability to manage multiple tasks and deadlines with attention to detail
- the initiative to identify new ways in which the skills of the Education quality assurance officer can bring added value and efficiency to the organisation
- cultural awareness and sensitivity
- proficiency with digital workflow tools and document management systems
- tact and discretion for dealing with confidential information
It is expected that the person appointed will have:
- a minimum of 3 years in a relevant work environment
- demonstrable ability to organise and prioritise own workload effectively
- meeting and travel planning experience
- experience with Salesforce
- experience gained working remotely with small teams and individuals across time zones internationally
It is expected that the person appointed will be:
- personable and approachable
- efficient and well organised
- diplomatic
- collaborative and team orientated
- culturally aware and sensitive to diverse needs
It would be helpful if the person appointed had:
- understanding of the physiotherapy profession
- ability to speak French or Spanish or another language
Only candidates invited for interview will be contacted
To represent physiotherapy across the globe, advancing our profession and advocating access for all, to improve health and wellbeing.


The client requests no contact from agencies or media sales.
