Recruitment manager jobs in brent, derby

Travel: Occasional travel within London and UK venues
 

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

The UK Advocacy team focuses on creating lasting change for people with arthritis.We identify the policy changes that are needed, and influence decision-makers with engaging public affairs tactics and by campaigning alongside people with arthritis. 

This role will support our public affairs work targeted at Westminster to make real change happen. This is a fantastic opportunity to work with the team to increase our profile and raise our key policy areas with decision-makers and drive forward the goal of putting the needs of people with arthritis on the political agenda. 

About the role

In this exciting role, you will be a critical member of our influencing team, helping to bring the voice of people living with arthritis right into the heart of Westminster. Working with the Public Affairs team, you will help to deliver the charity’s public affairs activities, building a strong profile with decision-makers to ensure our messages and policy priorities are front and centre of their thoughts.

You will support the delivery of exciting and engaging influencing strategies, working with colleagues to combine policy, public affairs, campaigning, media and social media in order to influence policy change.  You will also play a key role in organising and delivering the charity’s activities at Parliamentary events and political party conferences.

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• Strong communicator to help build external relationships with politicians, civil servants and other decision-makers, coupled with good understanding of the Westminster Parliamentary process, UK Government and the wider influencing environment to produce engaging materials and organise events.
• Excellent organisational skills are essential, to deliver a programme of events, politician visits and other activities in Westminster and across the devolved nations.
• Excellent attention to detail, and ability to adapt written and verbal communication styles for different audiences.
• Ability to work with colleagues to develop external briefings, internal briefings and engaging materials for Parliamentarians and policy-makers, with the ability to synthesize often complex policy information.
• Proven ability of monitoring and analysis of the external policy, political and Parliamentary landscape across the UK nations, alerting breaking news and important developments.
• A flexible approach.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Benefits

Your excellent benefits include:

• Flexible hours, environments and working practices to promote a healthy work/life balance.
• Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
• Simplyhealth cash plan.
• Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
• Learning and personal development opportunities.
• Competitive annual leave, with the option to buy/sell up to five days per year.
• Generous pension plan, with employer contribution of up to 10%.
• Life Assurance plan (4 x salary).

You must be based, and hold the right to work, in the UK to apply for this position.

Application deadline and shortlisting 

• We advise candidates to apply early as we reserve the right to close applications ahead of this date.  
• Only shortlisted candidates will be contacted. 

We do not wish to receive contact from agencies or media sales. 

Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Versus Arthritis where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers. 

Interview

Interviews expected during the week commencing 08 September 2025.

As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.

Governance Administrator & Clerk to the Board Vacancy

The Governance Administrator & Clerk to the Board will provide an exceptionally high level of governance and administrative support to the School’s Boards and Committees and the Board of Directors for Rambert Grades (a joint venture between the School and Rambert). The post-holder will utilise current and relevant technology and AI (such as Microsoft 365 Bookings and CoPilot) to schedule meetings, prepare agendas and supporting papers and take accurate and detailed minutes, to help ensure good governance and compliance.

This job requires a meticulous individual, with a flair for writing accurate and detail-oriented minutes. The postholder will have excellent organisational skills, an appetite for hard work, an eye for detail and a desire to work in the Higher Education or Charity sector. They will actively promote and uphold the School’s mission and values and will always exercise a high level of good judgment, diplomacy and discretion, in respect of the confidential and often sensitive information that they are party to. They will work effectively and build strong relationships with senior leadership and the Board of Trustees.

Hours

Part-time – 0.5 FTE (20 hours/week)
Flexible annualised working pattern available to suit the needs of the role and the postholder (e.g., working parents). Weekly hours may vary based on workload demands, with increased hours during peak Board and Committee meeting periods (January, March, May/June, October/November) and reduced hours during school holidays. Monthly salary remains consistent.

Contract Type

Permanent

Salary

£14,500 – £15,750 (0.5 FTE)
£29,000 – £31,500 (Full-time equivalent)
Based on experience.

Benefits

• 10.5 days annual leave (0.5 of 21 days FTE), plus English public and bank holidays
• Additional gifted time off during the two-week Christmas closure
• Paid overtime and Time Off in Lieu (TOIL), where applicable
• Flexible annualised working pattern
• Generous pension scheme – up to 6% employee / 9% employer contributions
• Employee Assistance Programme
• Cycle2Work Scheme
• Staff training and CPD opportunities
• Friendly, inclusive, and accessible working environment

Location

Remote and onsite at:
Rambert School, St Margarets Drive, Twickenham TW1 1QN
Please note: There is no lift access to the upper floor of Clifton Lodge, making the site only partially accessible to wheelchair users.

Our client is the independent regulator of charitable fundraising in England, Wales, and Northern Ireland. They stand for best practices in fundraising, protecting donors and supporting the vital work of fundraisers. The regulator is seeking an Administrative Assistant to support its Casework and Governance teams, ensuring the smooth and efficient operation of their activities. The organisation offers a flexible hybrid working pattern, with two days per week in its central London office (3 days working from home).

The Administrative Assistant plays a crucial role in the day-to-day operations of the organisation, providing essential support to the Casework and Governance teams. Your responsibilities will include answering and dealing with incoming phone calls for the Casework team, managing corporate email inboxes, setting up and maintaining case files on a CRM system, and compiling case bundles. You will also assist with the preparation of meeting papers, taking minutes, and providing general administrative support, including booking meeting rooms, managing post, and assisting with office management tasks.

To excel in this role, you should have experience dealing with the public on the phone, preferably in a customer-facing or regulatory environment, and will possess excellent customer service skills. You should also have had experience of providing administrative support. As our client’s work involves handling confidential information, discretion, and the ability to manage sensitive data are crucial. Proficiency in using Microsoft Office applications (Word, Outlook, and Excel) is required, along with effective communication, attention to detail, and the ability to manage competing priorities in a fast-paced setting. Experience using CRM systems (such as Salesforce), SharePoint, or knowledge of the charity or fundraising sector would be beneficial but is not essential.

To apply, simply submit your CV. Should your experience be suitable, we will send you the full job description and arrange for a call to assess your suitability and discuss the role further.

The regulator is committed to diversity, equality, and inclusion. They want their workforce to be truly representative of the society they support and protect, enabling them to regulate effectively. They also want each employee to feel respected and able to give their best. They do this by operating a fair and inclusive recruitment process to reach a diverse pool of candidates. This is also supported by a range of policies that encourage a flexible and supportive working environment. Please let us know if you require any part of this application or interview process to be adjusted to accommodate your needs.

Job Title: Production Supervisor 

Reporting To: Production Unit manager 

Salary Range: £32- 36,000 (FTE) per annum (Dependent on experience) 

Contract Type: Permanent

Location: Felix Food Factory (SE8 5HY)

Hours/Days per week: 37.5 hour per week, 8.5 hours per day (between 8am - 8pm). Monday – Saturday (5 days on, 2 days off). Operating hours to start with for the operation will be Monday - Friday 8am – 6pm. 

Requirements: The Felix Project can only employ applicants who currently have the right to work in the UK. 

About The Felix Project 

The Felix Project is London’s largest food redistribution charity. Our vision is a London where good food is never wasted, and no one goes hungry. We aim to reduce the negative impact food waste has on the environment by working with the food industry to rescue high quality surplus produce, that would otherwise have gone to waste. This food is sorted at one of our four depots or turned into meals in Felix’s Kitchen. It is then distributed to over 1,200 community organisations, such as food banks, homeless shelters and primary schools, all of whom are working within communities across London to feed people experiencing hunger. 

Our Values 

Our values set the tone for our organisational culture and reflects how we do everything at The Felix Project including our recruitment & Selection process.

We solve it differently - We make it happen - We do it together - We do it with heart.

Purpose of the Job  

We are looking for the Production Supervisor to play a key role in our brand-new Production team under project ‘Unit 17’.  

You will be the on the ground senior leading the teams in the daily tasks to be completed, working as the connection between the management team and the team members and volunteers. Working hands on within all the production lines, leading by example and supporting the team across the operation. 

This is an operational role, mainly based on the production floor but with a range of reporting and administrative tasks involved. You will report into the Production Manager and work closely with them on the day to day running of the unit as well as supporting covering their duties when they are away.

You will be supervising and supporting the teams to deliver on each day’s production targets as well as ensuring that all rules and HACCAP plans are followed correctly, providing real time feedback to the management team on any issues and resolutions taken.

More about Unit 17 

In early/mid 2025, we opened our second production facility as part of the Coronation Food Project. The Coronation Food Project was set up to celebrate His Majesty King Charles 75th birthday and seeks to bridge the gap between food waste and food need across the UK. 

We will be taking in surplus food from our supplier network and creating a range of products which have added value and extended shelf life.  A particular focus will be seasonal produce gluts, using ingredients which we may otherwise not be able to redistribute.  

Using four key processes (re-packaging, jarring / preserving, dehydrating and freezing), we will create a range of products which will be used in these three main ways:  

• Distributed to our partner community organisations as ‘ready to eat’ or ‘easy to use’ products for their service users - always delicious, achieving relevant safety standards and meeting the needs of the eventual end user. 

• Used in the East London Central Production Unit (CPU) to support creating Felix Ready Meals.  

• Used in Unit 17 in the creation of other products (for example frozen produce later used to make jarred sauces or preserves) 

A typical day at Unit 17 will likely include planning new product/s based on the ingredients available that day, agreeing relevant food safety requirements and working in line with this, working with the production team and volunteers to prepare, produce and package delicious products, planning for future products and project work.  

Duties and Responsibilities 

Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time.  

• Day to day supervision of the operations team, with a hands-on supportive approach 

• Liaising closely with the management team on the targets and goals for each production cycle

• Support in the delivery of all required H&S, Food Safety and HACCAP requirements and reporting on these areas

• Working with all internal stake holders across the departments at the Felix Project 

• Feeding into the reporting and delivery of the units stated KPI’s and production goals

• Ensuring that the equipment is always being used productively and correctly

• Taking a leading role in the training of the staff and volunteer teams

• Responsible for the operational record keeping and due diligence paperwork being used correctly

• Reporting any operational issues or challenges faced in a timely and open manner 

• Ensuring all team members are completing their duties across the operation, including the production space, office spaces, urban farm and any other relevant areas.

Person Specification 

This is a brand new and unique operation and requires someone with experience and an openness to creating and delivering on a new project. Someone who believes in the mission we have as an organisation and wants to put their experience and knowledge into a mission driven project.  We believe in an upbeat and enjoyable working environment but one that is driven to meet our targets and strategic goals.

Whilst previous experience and knowledge within food production is essential, we are looking for someone who wants to grow into the role and be able to develop themselves and their knowledge whilst we develop this new operation.

Essential Criteria 

• Experience within a food production operation or similar

• Comfortable with all relevant aspects of Health & Safety and Food Safety procedures in a food manufacturing environment 

• Previous experience working to and reporting on HACCAP plans 

• Clear eye for detail, team player, enjoys the work they do and a strong work ethic. 

• Strong people skills, a positive attitude and belief in an ethical, equitable and enjoyable working environment.

• Comfortable in working in a fast changing and growing work environment. 

• Strong administrative and organisational skills

• Intermediate computer literacy and strong written and verbal communication skills.

Desirable skills/knowledge relevant to this role  

• Previous experience in the charity or surplus food environment

• Level 3 or higher Food Safety qualified

• Experience in dehydration, pasteurization and food packing

• Experience working with or managing volunteers

• A passion to reduce food waste and reduce food insecurity

• A desire to develop within an innovative environment 

Equity Diversity Inclusion & Belonging 

At The Felix Project, we are committed to promoting equality, diversity, and inclusion in everything we do. We value the unique contributions of every individual and strive to create a respectful, inclusive environment free from discrimination or prejudice. Our commitment extends to all employees, and volunteers, ensuring equal opportunities for everyone, regardless of background or characteristics. 

Application procedure 

Once you apply you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access you application and make edits. We will only consider applications with both CV and cover letter submitted.

Recruitment timeline 

We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.   

Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.

World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to people who have experienced forced migration in the UK.STEP aims to support and empower people through a tailored employment programme that addresses the complex barriers that they face when preparing for and ultimately finding work in the UK.   

We support all people who have experienced forced migration, regardless of their proximity to the labour market, to develop the skills and access the opportunities they need to secure sustainable and meaningful employment. We run STEP online and in person programmes across the UK.  

We are now expanding our work to deliver (in partnership with the British Council) an English Language and Employment Support Programme for up to 4,000 Ukrainians and Hong Kong BNO status/visa holder (50% of each community) over the next 12 months.

We have an exciting opportunity for a Cantonese speaking Programme Assistant to join the STEP team making a real difference in the lives of people rebuilding their futures in the UK. You will be responsible for supporting the day-to-day operations, including administrative coordination, data management, and frontline communication with participants and referral partners. You will play a vital role in ensuring the programme runs efficiently and that both participants and staff are supported with timely and accurate information.

You will also contribute to reporting, analysis, and quality assurance activities across the programme, working closely with Employment Advisors and Programme Managers to ensure referrals are processed effectively, data is maintained accurately, and enquiries are handled professionally and sensitively.

About you

We are looking for candidates who have:

• Previous administrative or team support experience
• Experience in a customer service or support role would be desirable
• Strong administrative and IT skills (CRM database, Microsoft Word, Excel, Outlook)
• A systematic and organised approach to work
• High levels of efficiency and the ability to prioritise work and meet deadlines
• A proactive, enthusiastic and flexible approach to working with colleagues and stakeholders
• Advanced level of English
• Competency in Cantonese and Traditional Chinese

Candidates must be UK based and have the right to work in the UK for the duration of the contract

​Benefits

We offer a range of benefits including:

• 23 days holiday pro rata plus bank holidays and Jewish holidays.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• On Friday the office closes at 3pm.

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.

You don’t need to be Jewish to work for us, but you must but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.

We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification. 

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so. 

To apply

Please upload your CV and a cover letter explaining how you meet the criteria in the person specification. Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.

Interviews will be held remotely on 29th August 2025.

Expected start date will be 9th October 2025.

Hours: Part time 3.5 days per week (26.25 hours)

Line Manager: Academic Principal

Team: Training / Training Administration

Location: Easneye, Ware, Hertfordshire; (hybrid working is also possible)

Salary: £24,524 per annum pro rata + benefits

Start date: As soon as possible

All Nations Christian College has been leading the way in cross-cultural mission training for over 60 years. We provide a flexible undergraduate programme validated by The Open University, alongside specialist short courses and a well-established postgraduate programme for mission leaders. Based in the UK, Hertfordshire, we are an independent, evangelical, interdenominational Bible college welcoming students from all over the world. Our mission is to serve the global church by training disciples of Jesus Christ for mission in a multicultural world.

Role Overview

We are seeking a detail-oriented Compliance and Data Protection Officer (DPO) to ensure the College meets its legal and regulatory compliance requirements as an educational establishment and a charity.  The focus of the role is to be responsible, with the support of the Training Administration team, for all reporting to regulatory bodies in a timely manner to ensure the College meets the requirements of the Office for Students (OfS), The Open University (OU), Higher Education Statistics Agency (HESA), UK Visas & Immigration (UKVI), UK General Data Protection Regulation (GDPR), Information Commissioner’s Office (ICO), Competition and Marketing Authority (CMA) and other regulatory bodies. The postholder will also take on the role of Data Protection Officer (DPO) within the organisation and ensure that the college processes all personal data in compliance with UK data protection legislation.

Key Responsibilities

• Responsible for reporting internal information and meeting the reporting requirements of regulatory organisations – primarily the Office for Students (OfS), Higher Education Statistics Agency (HESA), the Open University (OU), the UK Visas & Immigration (UKVI), Competition and Marketing Authority (CMA) and the Information Commissioner’s Office (ICO). This will be with the support of the Training Administration team and all other teams within the college.
• Collaborate with senior management and other department heads to ensure compliance
• Collaborate with cross-functional teams to ensure compliance relating to HR, Health and Safety, Safeguarding, Prevent, Communications and Finance.
• Serve as the point of contact for regulatory bodies and external auditors
• Prepare and submit reports to regulatory agencies and senior management as needed and within required deadlines
• Use external student data systems – such as HESA / Salesforce
• Perform research to remain informed regarding higher educational and other compliance requirements  
• Monitor the College’s compliance and internal policies to ensure they are up to date with relevant legislation, and draft new policies when required.
• Perform risk assessments to identify potential compliance issues and help the organisation understand compliance risk and scope
• Record findings accurately and follow up with senior management to ensure that issues are rectified 
• Conduct investigations to discover the root cause of compliance problems when they arise 
• Develop systems for data collection, tracking, managing and reporting

• As DPO, ensure all personal data and sensitive information is handled within the College according to UK GDPR guidelines
• Draft new and amend existing data protection policies, guidelines, and procedures, in consultation with key stakeholders
• Serve as the main point of contact within the organisation for staff members, regulators, and relevant authorities on issues related to data protection, and provide advice as required.
• Maintain records of all data processing activities within the College
• Conduct audits to ensure compliance and to address potential issues
• Train and advise all staff on compliance and GDPR regulations, how to meet, maintain and improve compliance requirements and the impact of non-compliance on the College. 
• Review College external communication, marketing materials, websites and presentations to ensure compliance with regulations

Qualifications and Skills

Essential

Educated to degree level 

Excellent written and verbal communication skills, and ability to promote the college

Strong organisational skills and ability to meet tight deadlines

Ability to multi-task, use initiative and prioritise

Excellent attention to detail with proof-reading skills and decision-making capability

Familiarity with compliance tools and systems

High level IT skills in Microsoft Outlook, Excel, Word, PowerPoint

Ability to interpret complex legal and regulatory documents such as contracts

Desirable

Experience in a legal, audit or risk management role

Project management skills, using project plans and trackers

HESA Data Futures, OU Salesforce, UKVI, CMA, SMS systems, CRM systems 

Experience

Essential

Experience in a similar compliance role

A track record of working independently on projects and handling a wide variety of activities and confidential matters with discretion.

Demonstrated proactive approaches to problem-solving

Expertise and knowledge of best practice in Compliance and GDPR

Succinct minute taking

Desirable

Experience in a compliance role in higher education or an academic institution

Aptitude and Values

Essential

Professional, approachable and sensitive to those of other cultures

A resourceful team-player, with the ability to also be extremely effective independently

Calm under pressure with proven ability to meet targets and deadlines

Able to work in a changing environment

A heart for Christian cross-cultural mission

High standard of integrity and ethics

Other Information

§  This role is located at our site in Ware, Hertfordshire; (hybrid working is also possible).

§  It is a genuine requirement that the post holder is a committed Christian and fully supports the objectives of the college.

§  All Nations Christian College is committed to safeguarding adults at risk, and children from abuse and neglect. We expect all staff who work with us to share this commitment.

§  If you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact HR

§  Applicants must have the right to work in the UK.

Benefits

 §  Employer pension contributions of 8%.  A salary sacrifice scheme option is also available.

§  Life Assurance of three times salary

§  Employee Assistance Programme

§  30 days holiday per annum pro rata plus bank holidays (excluding the May bank holidays) plus the days the College is closed between Christmas and New Year.

§  Free, freshly prepared lunch at the College on your working days if on site.

Hours Per Week: 37.5

We are working in partnership with Oxleas NHS Foundation Trust to deliver the Bromley Mental Health Hub. This forms part of the transformation of mental health services in the London borough of Bromley under the NHS Long Term Plan. The service brings together the expertise of local primary, secondary and voluntary sector mental health care providers with the aim of providing flexible, holistic and integrated services for adults with mental health problems.

The integrated team provides brief intervention support to people with mental health problems within a primary care and community mental health setting, helping people develop their independence, self-management skills and achieve their recovery goals.

We have an exciting maternity cover opportunity for a full time Senior Peer Support Coordinator to lead on the development and delivery of mental health peer support in the Bromley Mental Health Hub. You will lead the team, which includes peer support staff and volunteers, and take responsibility for design, coordination and day-to-day delivery of recovery orientated peer support to people with mental health problems on a group and one to one basis.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 17th August (11:59pm)

Likely interview date: Wednesday 27th August

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Do you have a passion for inspiring others, and making sure everyone has their say? This is a
fantastic opportunity to make an impact in coordinating a groundbreaking commission,
whilst part of a small, friendly team.

We are a place-based charity working in Elmbridge, Surrey. Our vision is for an Elmbridge
community where everyone has the opportunity and support to live a rewarding life, free
from poverty and inequality. We are now embarking on the Elmbridge Poverty Truth
Commission (EPTC), a project engaging people from all levels of our community to make a
real difference.

We are looking for someone with experience of working with vulnerable clients, who can
take a proactive role in supporting commissioners whilst raising the profile of the EPTC, and
increasing awareness of local poverty and inequality. A good understanding of and passion
for working in the charity sector and supporting local communities is also desirable.

This role has scope for being either a part-time or full-time role, and is based primarily in our
offices in the centre of Walton-on-Thames.

Interested?
The covering letter should not exceed two sides of A4. CVs submitted without a covering
letter will not be shortlisted for interview.

Deadline: Thursday 14 August 2025 – midday.
Interviews: Monday 18 and/or Tuesday 19 August 2025

Service Charge Analyst

A place to drive change

Location: Bradford/Burnley/Stockton, hybrid with regular travel to our schemes.

Salary: £33,195 per annum

Contract Type: 24 month fixed term contract

Hours: 35 hours per week, Monday – Friday 9am to 5pm.

We’re on a journey of transformation. We’re finding new ways to achieve our purpose of providing families with affordable, sustainable and safe homes. We’re innovating for our customers and to create a thriving workspace that supports everyone.

We’re a team of passionate, dedicated people, working to drive change for the better. We’re building something special here and we want driven, creative people to join us.

If you’re looking for a career where you can be part of change, share your ideas and help us transform, there’s never been a more exciting time to join us and shape our future.

About the role

As our Service Charge Analyst, you won’t just crunch numbers; you’ll dig deeper. Visiting sites, verifying data, and thinking beyond the surface, you’ll uncover the true story behind service charge schedules. Your pragmatic approach will spot discrepancies, distinguish errors from necessary adjustments, and ensure every scheme’s data stands up to scrutiny.

Working closely with Asset teams and leadership, you’ll help future-proof our processes — ensuring accurate apportionments aligned with tenancy and lease agreements. Your efforts will directly impact customers, safeguarding fairness and improving data integrity across Accent.

This role involves national travel and site visits, offering variety and the chance to get hands-on with the properties we serve. If you’re inquisitive, thorough, and ready to make a real difference, we want to hear from you.

Salary

The salary for the Service Charge Analyst post is £33,195 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.

About you

The ideal candidate will have proven experience in service charge management, finance, or property services within the housing or real estate sector. Strong analytical skills and excellent attention to detail are essential, along with the ability to interpret complex data and identify discrepancies. A solid understanding of housing management systems, asset hierarchies, leasehold frameworks, and service charge obligations within Tenancy Agreements is required. Proficiency in Excel, finance systems, and housing management software is expected, as is the ability to communicate clearly and effectively with a range of stakeholders. The role also demands a collaborative, customer-focused approach and the ability to work confidently with both internal teams and external partners.

Service Charge Analyst Interviews

Interviews will take place via teams and will involve a role related data analysis scenario which will be released prior to the interview and a competency interview. Candidates will also complete a Customer Service questionnaire.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time)—an extra day’s leave to celebrate your birthday and the option to purchase more—access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future, this is a place to plan for your future—with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.

If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

If you have any queries about the role, please contact us

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Service Charge Analyst, Service Charge Officer, Service Charge Coordinator, Property Service Charges, Leasehold Charges, Housing Finance Analyst, Rent & Service Charge Analyst, Estate Charges, Apportionment Analyst, Leasehold Finance

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Be the voice that amplifies others. Help shape change that saves lives.

At Samaritans, we are committed to ensuring that the voices of people with lived experience of suicide, self-harm, and bereavement by suicide are at the heart of everything we do. We believe that lasting change is only possible when it is shaped by those who’ve experienced these challenges first-hand.

We’re now looking for a passionate and experienced Lived Experience Lead to join our Performance and Insight team. In this influential role, you’ll be responsible for driving forward our Lived Experience Plan, ensuring people with lived experience are meaningfully involved in the views and voices of people with lived experience shape and inform key strategic organisational decisions on our services, policy influencing and campaigning work.

Full outline of the role available in the Job description file here.

Contract terms:

• Initially an 18 month fixed term contract

• £45,000 per annum with benefits

• Full time (35 hours per week) - we are passionate about flexible working, talk to us about your preferences

• Hybrid working: Linked to our Ewell (Surrey) office, with home working and an option to work from a shared office space in London Bridge.

• In-person working: Meeting in person and working collaboratively are things we value. As part of the Performance and Insights team, you will join three in-person retreats per quarter. Participation to other in-person meetings will depend on need.

About the role

You’ll work with teams across Samaritans to embed lived experience insight into strategic decision-making, ensuring our work remains compassionate, inclusive and reflective of the people we support. You’ll co-create training and support for staff, facilitate national and nation-based advisory groups, and develop best practice for involvement that champions equity, diversity, and inclusion.

This is a unique opportunity to lead change from within, to support and empower others, challenge systems, and make sure our work truly represents the communities we serve.

What you’ll bring

We’re looking for someone with:

• Lived experience of mental distress, suicidal thoughts or behaviour, or bereavement by suicide – and the ability to draw on that experience in a safe and sensitive way.
• A track record of empowering people with lived experience and using co-production and inclusion practices.
• Experience of designing and delivering learning and development opportunities relevant to lived experience involvement
• Excellent influencing and interpersonal skills – able to build trust, collaborate with staff and volunteers, and champion meaningful involvement at all levels of the organisation.
• Strong commitment to EDI

Why Samaritans?

You’ll be joining us at an exciting time of transformation. With a clear strategic commitment and strong support from our leadership, you’ll have the scope to shape how lived experience is embedded in everything we do - now and in the future.

We value lived experience and actively encourage applications from individuals who identify as having direct or indirect experience with mental health, suicide, or bereavement. We welcome applicants from all backgrounds, particularly those currently underrepresented in the charity sector.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from candidates with disabilities, racialised minority candidates and LGBTQ+ candidates, as these people are under-represented at Samaritans.

Criminal record check (DBS)

We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check with Adults and Children’s Barred Lists.

At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process.

Ready to help shape a more inclusive future where every voice matters?

Apply now and be part of change that saves lives.

To apply, please complete the application questions including those below and submit your CV:

• Please give us an example of a time when you have you used your personal experiences to inform a service or a project of work safely and effectively. What did you do and what was the result? (250 words)

• Please give an example of a time when you empowered people with lived experience to shape a project or initiative. What approaches did you take to ensure meaningful involvement and what was the outcome? (250 words)

• A key focus of the Lived Experience Lead will be to build staff skills and confidence in involving people with lived experience in their work. What experience do you have around designing and delivering learning and development activities related to involving people with lived experience? (250 words)

We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.

Applications close: Sunday 17 August

Interviews: week commencing 29 August

Please note, shortlisted candidates will be invited to prepare a short presentation that they will talk though during the interview (up to 10mins). They will be sent the questions ahead of the interview.

We're looking for a confident and compassionate Co-Director to lead our mental health charity using gardens, creativity & community for recovery.

**We offer mentoring support for applicants who might benefit from additional guidance - please see the full Job Description for further details**

About Sydenham Garden

Based in Lewisham in South-East London, Sydenham Garden is a unique wellbeing centre utilising its gardens, nature reserve and activity rooms to help people living with and recovering from mental and physical ill-health. We provide nature and arts based creative, social and therapeutic activities for co-workers (the name we give to our primary beneficiaries).

About the role 

Our Director has been in post since November 2021 and on returning from maternity leave in January 2026 she will be working 3 days a week.  We are seeking a Co-Director to jointly lead the organisation going forwards as we have made a positive decision to move towards a co-director model.  This is an exciting opportunity which can have benefits of increasing capacity, efficiency, and transparency and allow for a broader range of identities both to better reflect the diverse populations they serve and as a way to include more diverse leaders. It is a model that can also reduce burnout, build equity, and support flexible working.

As Co-Director you will be jointly responsible for leading and manage the day-to-day running of Sydenham Garden for the benefit of our co-workers.  This will involve overseeing implementation and regular review of Sydenham Garden’s strategic plan and to ensure all governance arrangements are in place to monitor the work of the organisation and to report to the Board of Trustees and to funders.

You will ensure fundraising and financial plans and processes are in place to deliver the agreed services, including fundraising from Trusts & Foundations, community fundraising and developing contracted services as necessary.

The Co-Directors will be jointly accountable to the Trustee Board for all aspects of the job description. You may take lead responsibility on particular areas which will be discussed and agreed with the existing Co-Director and Trustee Board.

About You

You are a confident and compassionate leader with a commitment to the mental health and wellbeing sector.  You bring a thoughtful, strategic and inclusive approach to leadership.

Your communication skills are excellent, and you’re able to build strong, trusting relationships with colleagues at all levels, as well as with external partners, funders, and stakeholders.  You are deeply committed to Equity, Diversity and Inclusion, with a clear track record of putting these values into practice.

You have a proven experience in securing income for charitable work and are confident in financial management and planning. 

You also understand the value of co-production and have experience working collaboratively with volunteers and co-workers (service users), ensuring their voices are central to service design and delivery.

We’re looking for someone who is dedicated to the mission of Sydenham Garden and has relevant experience at management level in a mental health charity of similar organisation. 

How to apply

Candidates will be shortlisted based on:

· Experience of working at a management level in a mental health charity or comparable organisation. 

· An excellent strategic thinker with experience of input into strategic development and implementation.

· Good communication skills and the ability to build relationships with colleagues at all levels in an organisation and with external contacts and partners. 

· A proven commitment to Equity, Diversity and Inclusion.

· Experience of line managing and developing staff, including through appraisal systems. 

· Proven ability to secure income, manage fundraising processes and to manage and produce fundraising applications. 

· Experience of financial management and planning, including managing budgets. 

· Experience of working with volunteers and co-workers (service users). 

Diversity, Equity, and Inclusion

Sydenham Garden is committed to Diversity, Equity and Inclusion (DEI). We want to build a diverse and inclusive staff, volunteer and trustee team where everyone feels that they belong and that reflects the profile of the communities we serve. Therefore, we will welcome and consider applications from candidates of all backgrounds and protected characteristics, and we particularly encourage applications from people of African or Caribbean heritage to ensure our staff team represents the communities we serve.

To apply, please send us a CV together with a supporting statement (maximum 2 pages, minimum font size of 11) that addresses how you meet the Person Specification listed above.

Welcome to Ada!

At Ada National College for Digital Skills, our mission is to educate and  empower the next generation of diverse digital talent. Through the quality of education we deliver, the depth of our industry partnerships and focus on diversity, we are changing the face of the tech sector, expanding the talent pipeline and transforming lives. 

We are a specialist Further Education college, where every 16-19 student takes Computer Science and all of our diverse Higher Level and Degree Apprentices work in skills shortage disciplines in innovative, blue-chip companies.

The digital skills gap is costing the UK economy an estimated £63 billion a year in lost GDP. Ada seeks to fill this skills gap by equipping young with the skills industry actually needs.

Ada was announced by the Prime Minister in December 2014; England’s first new FE College since 1993 and since then we’ve gone from strength  to strength including a Good with Outstanding features in our first Ofsted Inspection.

16-19 Provision:

As of 2024, we have 187 16-19 students enrolled. Our most recent results are outstanding; 39% of A level results at A*- B and 74% achieving at least one Distinction or better in their externally assessed  Computing BTEC. This makes us the best education institution in the country for this BTEC.

Degree Apprenticeships:

Across our London Victoria and Manchester Ancoats campus, we have 363 apprentices currently enrolled on our Higher and Degree Level Apprenticeships. We specialise in five disciplines at present: software development, data analytics, tech consultancy, cyber security and business analysis, working with a wide range of SMEs and corporate organisations such as PwC, Bank of America, Deloitte, Clearscore, Just Eat, Capita, MHRA, Booking,com and Salesforce.

At present 38% of our learners are female, 51% are from ethnic minority backgrounds and 50% come from low income households compared to national averages of c. 20%. We’re passionate about building a supportive, values driven environment for both our students and staff.

Key Aspects of the role & main duties and responsibilities:

• Promote Ada at outreach events (careers fairs, assemblies, workshops) across Greater Manchester with the aim of meeting our application, offer holder and enrolment targets.
• Engage and network with school contacts to ensure growth of Ada’s active contacts in outreach database.
• Manage and maintain of the school database to support outreach communications.
• Assist with event planning, administration and delivery including Outreach events, Careers Fairs, Open Days, School visits to Ada and Keep Warm events - This may involve commitment on some weekends and will require evenings and earlier starts.
• Ensure we are on track to meet our targets for the volume of applications, offers and ultimately enrolments for our new Manchester Sixth Form and ensure we meet our diversity targets.
• Support the administration of the Sixth Form application process including dealing with enquiries to the inbox and on the phone in a timely manner.
•  Sending application communications including invitations for assessment, offers and enrollment paperwork,  data entry and keeping accurate records of all applicants and their information within the customer relationship management tools (Salesforce, Civica and others).
• Accurate record keeping and data entry into Ada’s systems to produce insightful reports to drive recruitment and inform the leadership team.
• Administration and processing of students enrolments on GCSE results days and afterwards.
• Support with creation of Marketing materials for outreach campaigns and events.

 Essential Qualifications and Experience

• You are inspired by Ada’s mission and excited to share it with young people aiming to dramatically impact their lives for the better (countless numbers of students have said this is what interaction with our outreach team has done for them!).
• You are actively looking for personal growth through your job and meeting KPIs are exciting challenge for you.
• You are willing to work flexibly, where necessary outside of normal working hours, and to travel as necessary for the role.
• You are able to cope with a varied and demanding workload, to prioritise effectively and to meet strict deadlines under time pressure - You have a high level of resilience and accountability.
• You enjoy meeting lots of new people, especially 14-16 years old who are curious about technology and the world around them and how they fit into it, and helping them to consider their options and you understand what their options are.
• You enjoy working as part of a small, hard-working, target driven team focused on offering life-changing opportunities to young people with an interest in technology.
• You are committed to ongoing personal development. You consider feedback a gift, even when it is hard to give or receive.
• You’d like to join a small team with a startup mentality, doing hard things, and to participate in its growth and impact.
• You can deal with uncertainty and are solutions focused.
• You’re a generalist, even if you’re very good at certain things including gathering and maintaining databases / spreadsheets used for tracking and reporting and determining next steps.

Safeguarding

The successful candidate will be required to apply for a Disclosure and Barring Service (DBS) check when appointed to the post. References for shortlisted candidates will be requested prior to the interview day.

Equal Opportunities

Ada, the National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:

• To provide and promote equality of opportunity in all areas of its work and activity;
•  To recognise and develop the diversity of skills and talent within its current and potential community;
• To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;
•  To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation;
• To promote good relations between individuals from different groups

Applicants with Disabilities

Ada, the National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If there is anything in this regard that you would like to discuss in relation to your application please contact the HR team.

Sponsorship

Sadly, we are unable to offer sponsorship for this role, so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom.

Thank you for your interest in Ada, the National College for Digital Skills and good luck with your application!

Closing date: Friday 22nd August 2025

We are recruiting for a few Temporary Supporter Care assistants for a high profile social welfare charity. You will need strong supporter care and customer service skills worked on high volume inbound calls with strong database skills. Starting Mid August and will run into Mid November 2025.

Initially working in their London office 5 days a week for the first 3-4 weeks, once trained there will be hybrid options .

Handling inbound telephone calls from the public during our busy high volume appeal period.
Processing orders, fundraising products by telephone, and handling related queries on products and deliveries to ensure a smooth ordering experience.
Processing requests from organisations for fundraising materials for our busy nationwide appeal campaign.
Taking telephone donations from the campaigns.
Processing administrative updates on our supporter database.
Handling additional ad hoc queries and coordinating with relevant team members and stakeholders to ensure these are resolved and the supporter has a positive experience.

The Candidate
Experience of working in a busy high volume contact centre and call handling environment
Experience of providing excellent customer care and passionate about delivering a positive customer experience
Confident, empathetic, polite and professional telephone manner
Accuracy in data entry
Experience of database/CRM systems
Experience in MS office

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Join Our Team as Locum Worker in and around London!

Are you seeking a role that offers flexibility and the chance to make a real impact to your local community? We are asking you to join our dedicated team as a Bank Worker to provide support to individuals experiencing homelessness in London to create positive change.

This is a great opportunity for someone looking for flexibility in their work. As a Bank Worker you have the freedom to choose your own shifts allowing you to balance work with personal commitments. We offer morning, afternoon and evening shifts across London so there is something suited to everyone!

What We Can Offer You:

• Flexibility: 
• Competitive Pay: £14.03 per hour
• Training and Development: full induction provided as well as opportunities to grow personally and professionally through ongoing support
• Meaningful Work: making a positive impact in your local community

Responsibilities:

• Community Support: providing support and guidance to individuals facing homelessness
• Empowerment: helping clients to access resources and services to encourage their independence
• Teamwork: working with a dedicated wider team to deliver excellent quality care, support, and guidance to our clients

What We Are Looking For From You:

• Communication: the ability to communicate effectively with a range of people from different backgrounds
• Client-Centred Approach: understanding and respecting perspectives and experiences of clients receiving support services
• Safety First: committed to maintaining a safe and secure environment for all individuals
• Hands-On Experience: working in residential or accommodation-based housing units for young people at risk of homelessness

Apply Today:
Ready to start your journey with Depaul today? Here's how you can take the next step; submit your CV along with a supporting statement outlining why you are a good fit for the role.

Depaul strives to be an equal opportunities employer and welcomes applications from all sections of the community. If you require information to be sent to you in an alternative format, please let us know.

An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients.

We kindly request no unsolicited contact from recruitment or media agencies.