Recruitment manager jobs

Background to the role

In April 2024 we launched an ambitious five-year strategy. At the same time, in acknowledgement of the fact that if we are to deliver for older people we need to change as an organisation, we began a process of internal transformation.

Across the organisation trustees, staff and volunteers are working hard together to lead Age UK East London to become more professional, more collaborative and more sustainable. We are proud of the progress we have made; 95% of staff say they would recommend us as a place to work.

This new role along with a new Governance and Executive  Support Coordinator role has been created to help us make faster progress towards achieving these transformational goals.

This appointment comes at the time of a review of our premises needs.

Job description

Job Purpose

Your role is an integral part of the central team with responsibility for procedures, systems that support the effective, efficient, and compliant managing of our premises, IT systems and some HR functions.

You will play a key role in delivering and maintaining our offices and facilities, and the IT services for the whole organisation alongside our retained IT consultants.

By providing high quality operational and administrative support you will play a critical role in ensuring the smooth operation of our organisation. You will do this by:

• Supporting the Director of Finance and Operations in delivering and maintaining effective operational function at the charity. Including but not exclusively, Health & Safety, Insurance, Premises, Facilities, Vehicle Management, IT and CRM system services.
• Improving existing office systems and identifying opportunities to develop new systems and processes to enable people to work more collaboratively, efficiently, and effectively. 
• Coordinating and implementing efficient HR processes and record-keeping, including recruitment, onboarding and training of staff.
• Being the key contact for staff and volunteers for all IT and premises matters including induction and training.
• Providing management for the maintenance and smooth running of the physical premises of the workplace ensuring they are safe and equipment is available and in good order.

Key Tasks

Coordinate and implement processes that relate to our staff

• Support the coordination of recruitment, pre-employment checks, onboarding, induction and training processes for new staff.
• Maintain accurate records of staff annual leave, mandatory training, DBS renewal, appraisals, and probation reviews and liaise with staff/managers as appropriate.
• Carry out workstation assessments as needed

 Premises

• Act as the first line of support for premises and facilities across all our locations.
• Maintain secure and organised premises and facilities, which ensure colleagues, volunteers and visitors are safe and experience a welcoming environment.
• Serve as the first point of contact for all health & safety matters.
• Help establish and maintain safe working practices and policies and undertake basic risk assessment
• Act as the first point of contact for equipment requests; including being responsible for issuing and returning stock, regular stock checks and ordering stock as required.
• Managing relationships with facilities and other providers such as utilities, fire safety access, and cleaning
• Support the Director of Finance and Operations in developing and implementing a new premises strategy.
• Promote environmental awareness and encourage the charity in its adoption of a greener approach, e.g. recycling, energy use, carbon footprint reduction.
• Manage the two cleaners.

IT and systems

• Act as the first point of contact for IT and other technical support to staff, trustees and volunteers within the organisation
• Manage the relationship with our IT consultants to deliver contractual SLAs and policy updates.
• Coordinate IT stock purchases and monitor asset use across the organisation.
• Work effectively and efficiently with the outsourced ICT provider, Penelope
• Implement processes that maintain effective IT security.
• Assist in the onboarding and offboarding of employees, including software licences, logins, user processes, induction and IT systems training, and internal IT communication.
• Support the Director of Finance and Operations in developing and implementing a new ICT strategy.

 General

• To meet regularly with line manager for support, supervision and appraisal.
• To attend team and staff meetings, (and other meetings) as required.
• To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
• To undertake all training required to fulfil the role.
• To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults and Children.

 Functional Links

• The role reports to The Director of Finance and Operations
• The role line manages the two cleaners

Person Specification

Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria.So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!

Experience

 Essential

• Experience providing IT and facilities support to the organisation.
• Experience coordinating facilities or office management across multiple locations.
• Experience supporting basic health & safety and premises management.
• Experience coordinating recruitment or onboarding processes

Desirable

• Voluntary sector experience.
• Experience with Salesforce or similar CRMs.
• Experience with implementing or supporting new systems.
• Experience managing IT or telecoms service contracts.

Knowledge & Understanding

 Essential

• Good technical skills to navigate various IT systems, highly organised, and solutions focused.
• Good understanding of health and safety compliance requirements and standards in the workplace.
• Understanding of confidentiality and data protection principles.
• Understanding of EDI and a commitment to working in an anti-racist and non-discriminatory way.
• Understanding of HR processes (recruitment, induction, probation, appraisals).

Skills/Attributes

 Essential

• Confident communicator, able to liaise with third-party suppliers (e.g. IT consultants, cleaners, utility providers).
• Ability to manage multiple streams of work (HR, facilities, IT) with strong attention to detail and prioritisation skills.
• High level IT skills in Microsoft (Outlook, Word, Excel, PowerPoint).
• Understanding of IT networks/infrastructure.
• Verbal & Written Communication: Must be able to communicate clearly, professionally and tactfully with internal and external stakeholders.
• Time Management: Ability to prioritise tasks and manage multiple deadlines.
• Attention to Detail: Must be able to ensure accuracy in communication, scheduling, and documentation and take accurate minutes.
• Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
• Commitment to learning and development and reflective practise.

Desirable

• Good understanding of the capabilities and potential of 365
• Advanced AI skills

Additional Requirements

• As Age UK East London works with children and vulnerable adults the post holder will be required to have a satisfactory enhanced DBS certificate. A criminal record will not necessarily, but may be, a bar to obtaining a position with the organisation.

Additional Information

• This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
• In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
• Should you be successful in this role this job description will not form part of your terms and conditions.

About the Role-This is an exciting opportunity to join a high-impact infrastructure project that is transitioning into a long-term asset management business. The organisation is focused on operational excellence, sustainability, and creating lasting public and corporate value. This role plays a key part in delivering an integrated corporate communications and engagement strategy, with a strong focus on digital platforms and internal communications. Role Overview: We're seeking a proactive and creative Communications & Digital Manager to lead digital communications and support broader engagement activities. This role suits someone with technical digital expertise, strong writing and content creation skills, and a passion for stakeholder engagement.

Key Responsibilities

• Manage digital platforms, including the website and intranet, ensuring alignment with corporate objectives and accessibility.
• Administer the CMS for updates, content uploads, and architecture changes.
• Monitor and report on website performance using analytics tools, providing insights for optimisation.
• Support the coordination and delivery of campaigns and events aligned with legacy and impact strategies.
• Act as brand custodian, ensuring all communications adhere to brand guidelines and managing the storage and sharing of brand assets.
• Create and distribute internal communications, maintaining and evolving the internal platform (including transition to SharePoint).
• Collaborate with internal teams to share news, updates, and opportunities across the organisation.
• Monitor media coverage, respond to media requests, and prepare media summaries and reports.
• Maintain an accessible archive of imagery and video assets.
• Support the publication of financial and corporate reports online.

Experience & Qualifications

• Proven experience in digital communications.
• Strong writing, editing, and content creation skills.
• Experience managing social media or digital platforms.
• Excellent organisational and communication skills.
• Ability to work collaboratively across teams and functions.
• Experience managing digital platforms and CMS.
• Experience in infrastructure, environmental, or public sector communications.
• Familiarity with SharePoint, Umbraco and internal communications platforms.
• Relevant communications qualifications (applications welcomed from all educational and professional backgrounds).
• Excellent content writing and editing skills.
• CMS and website management expertise.
• Strong stakeholder engagement and collaboration skills.

Benefits include:

• Competitive salary
• 20% annual bonus
• 30 days' annual leave
• Private healthcare
• Hybrid and flexible working
• 5 paid carers leave days
• 5 volunteering days per year
• Cycle to work scheme
• Training & development opportunities
• Season ticket loan

If this role is of interest, please apply ASAP with an up-to-date word version of your CV highlighting all your relevant experience. Interviews will be held for the week commencing the 1st of September in person, so please do get in contact if you would like more information.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Financial Operations Lead | Permanent | London - Hybrid | £43,941 + Benefits

For a well-known UK charity, we're recruiting a Financial Operations Lead on a permanent basis. Reporting to the Financial Controller, the Financial Operations Lead will oversee all processing and reconciliation of financial transactions, accruals and prepayments, as well as VAT returns, and all day-to-day banking, credit card and investment matters. The Financial Operations Lead is a key role, supporting staff queries, liaising with HR on payroll returns, and supporting the development of robust month-end processes across the team.

What you'll be doing:

• Financial Transactions - support AP processing, and approval of invoices on the AR ledger
• Prepare payroll journals and reconcile all payroll information
• Prepare accruals and prepayments for income and expenditure and support month-end accounts
• Prepare balance sheet reconciliations and VAT returns
• Support year-end with the preparation of note to the accounts including payroll, banking, fixed assets and investments
• Liaise with bank, investment fund managers and credit card providers
• Support wider teams with finance queries, and financial compliance procedures
• Payroll - check all finance aspects of the payroll before final sign-off and work closely with HR team to ensure payroll system is compliant with HMRC guidelines
• Develop improvements within the finance ledger and HR systems, and support the training and roll-out of any new systems updates

What you'll offer us:

• Part-qualified Accountant (ACCA, CIMA or ACA)
• Experience of financial ledger packages, and automated payroll systems
• Experience preparing accruals, prepayments and balance sheet reconciliations
• Experience preparing VAT and Payroll returns
• Strong people and process management
• Experience of developing and implementing robust financial processes and systems
• Attention to detail, a love of people, and a heap of self-motivation!

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Salary: £29,000 – £32,900
Contract: Permanent, full-time (Flexible and part-time considered)
Closing date: Sunday 10th August
Location: Hybrid – one day a week at the London Bridge office
Benefits: 28 days annual leave bank holidays (after one year service you have the option to buy/sell an additional week leave) Generous pension contributions, giving 2% on top of employee contribution

We are delighted to be working with Prostate Cancer UK as they search for a passionate and proactive Community Fundraising Executive to join their wonderful team.

As Community Fundraising Executive, you will play a key role within the charity’s sector-leading Events and Community Fundraising team, leading on the delivery of their DIY walking and cycling programmes and supporting individuals and groups who are fundraising in their own inspiring ways. You’ll also work alongside the Community Fundraising Manager to implement innovative campaigns, grow fundraising income, and build lasting relationships with mid- and high-value supporters.

This is an exciting opportunity for someone who thrives in a creative and fast-paced environment, has a passion for community fundraising, and wants to be part of a supportive and ambitious team.

To be successful in the role of Community Fundraising Executive, you will need:

• Experience working in a fundraising role within the charity sector, with a focus on supporter engagement.
• Proven ability to plan and manage projects, meet KPIs, and evaluate performance.
• Creativity, collaboration, and drive to test new ideas, improve supporter journeys, and contribute to a thriving fundraising programme.

If you would like to have an informal discussion, please call and ask to speak to Jake.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity on our website.

If enough applications are received, the charity reserve the right to end the application period sooner.

Salary: £35,000 per annum
Contract: Full-time, Permanent
Location: Hybrid – 1 day per week in London Victoria office
Closing date: 22nd August
Benefits: 25 days annual leave, workplace pension scheme

We’re thrilled to be partnering with Thrive at Five to recruit a Communications Officer to join their growing team. Thrive at Five is on a mission to ensure every child can thrive and achieve their potential by supporting early childhood development in communities facing the greatest challenges.

In this role, you’ll help raise awareness of Thrive at Five’s work with national partners and stakeholders. You’ll play a key role in identifying and sharing compelling stories that demonstrate Thrive at Five’s impact. Working collaboratively with other internal stakeholders to identify story-telling opportunities, you’ll help shape how Thrive at Five communicates its mission and progress.

To be successful in this role, you will need:

• Demonstrable experience in a communications role, including copywriting and content creation
• Excellent editorial skills and the ability to produce high-quality, audience-appropriate content
• Experience working with websites and CMS
• A collaborative mindset and strong interpersonal skills
• A passion for early years development and alignment with Thrive at Five’s values

If you’re a creative communicator who thrives in a fast-paced, purpose-driven environment, we’d love to hear from you.

If you would like to have an informal discussion about the role, please contact Ashby Jenkins Recruitment and ask to speak to Harry.

Ashby Jenkins Recruitment is a specialist charity recruitment agency. We are committed to equity, diversity, and inclusion and take a relationship-led approach to recruitment in the sector. You can read more about our commitment to diversity on our website.

If enough applications are received, we reserve the right to close the application period early.

Please quote reference 2678HW when applying.
 

Harris Hill is delighted to be working with an international animal protection charity in their search for an Operations Officer.

Location: Remote (UK-based, with monthly travel to London at own cost)
Salary: £25,000 – £28,000, depending on experience

This is a varied and fast-paced position covering administration, finance, data management, supporter services, recruitment support, and event coordination. As the first point of contact for many supporters and stakeholders, you will deliver outstanding service while supporting colleagues across the organisation.

Key responsibilities include:

• Acting as a culture ambassador, supporting team communication and process improvements.
• Providing supporter and donor care via phone, email, post, and social media.
• Processing expenses, supplier payments, and supporting financial reporting.
• Coordinating recruitment administration, inductions, and onboarding/offboarding.
• Supporting team events, trainings, and external supporter activities.
• Managing databases, ensuring accurate records and GDPR compliance.
• Overseeing logistics, stock, and campaign materials.

We are looking for someone who is:

• Proactive, solutions-focused, and able to balance multiple projects.
• Calm, professional, and detail-oriented, with excellent communication skills.
• Experienced in administration, operations, or project management (minimum 1 year).
• Confident in managing competing priorities in a fast-paced environment.
• Tech-savvy, adaptable, and eager to continuously improve processes.

This role is an exciting opportunity for a highly organised, detail-oriented professional to join a dedicated team working to protect animals worldwide. The successful candidate will play a key role in ensuring smooth internal operations and excellent supporter care.

For more information, please submit your CV to .

 Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Permanent

35 hours per week

£35,100 per annum

Benefits:

-28 days holiday a year, plus Bank Holidays

-Stakeholder pension scheme with matching contributions up to 8%

-Free confidential counselling service: available to all staff and volunteers

Full details about our benefits can be found on our website.

Location: Hybrid (occasional travel to London office)

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

This role sits within our Finance Team.

We are currently looking for a Management Accountant to join our dynamic, ambitious team.

In order to be successful in this role, you must have:

-Part-qualification (ACCA, CIMA, ACA (ICAEW), etc.) and actively studying

-Strong attention to detail and ability to analyse and interpret significant amounts of financial data

-Highly IT literate and experienced at using multiple software tools, including Microsoft Excel

-Charity sector experience desirable

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.

The closing date for applications is 11:59pm on Sunday 7th September 2025.

Interviews will be held on the 18th and 19th September.

Additional role requirements:

• Enhanced DBS check will be done on successful candidate. If there is anything that is likely to show up, please disclose this during application stage.

At PA Housing, we're all about people – not just properties. We’re looking for an Scheme Officer to deliver housing management services that go beyond the basics, helping residents sustain their tenancies, live independently, and stay connected with their communities.

This role is ideal for someone who’s confident working with a wide range of people, enjoys a varied day-to-day routine, and brings a problem-solving mindset with a strong sense of empathy and responsibility.

What’s in it for you?

Alongside a rewarding and impactful role, you’ll enjoy a range of fantastic benefits:

• High street discount schemes
• Health cash plans
• 26 days’ annual leave, increasing to 29 after three years (plus the option to buy more)
• Flexible bank holidays – take them when it suits you
• Car leasing scheme
• Supportive and inclusive working environment

What you’ll be doing…

This is a busy, people-focused role where no two days are quite the same. You’ll be responsible for:

• Support residents to sustain their tenancies, promoting independence and wellbeing.
• Monitor rent accounts, helping to prevent arrears through support and payment plans.
• Manage communal areas including kitchens, lounges, pod lounges, gardens, and patios.
• Attend and contribute to tenancy panel meetings, viewings, and sign-ups.
• Carry out fire equipment and emergency alarm-call testing in line with policy.
• Offer advice and signposting on budgeting, benefits, and debt prevention.
• Ensure Housing Benefit claims are established and evidenced at the start of tenancies.
• Liaise with contractors and the customer contact centre to manage repairs and their quality.
• Record resident interactions and tenancy updates using our CRM system.
• Respond to emergency pull cords and carry out welfare checks when needed.
• Provide reports and input at internal and external meetings.
• Support with recruitment, induction, and supervision of new staff and contractors.
• Order supplies for the scheme in line with financial guidelines.
• Assist in cleaning and supervising communal area cleaning and gardening contracts.
• Participate in the 24-hour rota, including sleep-ins and waking nights when required.

What we’re looking for…

We’re looking for someone who is proactive, compassionate, and confident handling a variety of situations. Ideally, you’ll bring:

• A-level education or equivalent, and at least 2 years’ experience in the Housing Sector.
• Knowledge of housing administration, policy, and legal tenancy frameworks.
• Experience working with vulnerable individuals and supporting independent living.
• Confidence in managing ASB, tenant issues, and housing benefit processes.
• Strong decision-making skills and attention to detail.
• Good IT skills including use of Word, Excel, Email, and CRM systems.
• The ability to carry out light cleaning duties and supervise maintenance contractors.
• Physical ability to use stairs, as use of lifts may be restricted for health and safety.
• Excellent communication skills, with the ability to build trust and rapport.
• A collaborative approach and willingness to support residents and colleagues alike.

At PA Housing, we believe in respect, integrity, and accountability. Our work isn’t just about numbers – it’s about people, communities, and making things better. If you want to join a company where your contributions are recognised and valued, this could be the perfect next step for you.

Join a respected professional membership organisation that plays a key role in supporting individuals through pivotal moments in their careers. They’re currently seeking a Candidate Support Officer to become part of their welcoming and collaborative team on a fixed-term contract until 23 December 2025. Based in central London near Holborn, this role offers flexible hybrid working (just one day per week in the office) and the chance to work under a supportive manager who actively champions the growth and wellbeing of their team.

This is an excellent opportunity for someone with strong communication and organisational skills, who enjoys delivering high-quality service and working in a structured yet people-focused environment.

Key Highlights

• Fixed-term contract until December 2025
• Central London location (Holborn)
• Flexible hybrid working (1 day per week in the office)
• Supportive, encouraging team environment
• Manager who champions personal growth and wellbeing

Key Responsibilities

• Respond to candidate enquiries by phone, email and occasionally in person
• Process applications and payments, ensuring eligibility criteria are met
• Send candidate admission notices, results, and certificates
• Maintain accurate records in the organisation’s CRM system
• Update candidate information on the organisation’s website
• Support wider administrative duties as part of a team

About You

• A good general education including English and Maths (or equivalent experience)
• Experience in a customer service or administrative environment
• Strong written and verbal communication skills
• Detail-oriented and able to manage multiple priorities to deadlines
• Comfortable working in a fast-paced and changing environment
• Positive, collaborative and proactive in approach

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Harris Hill is excited to be working with one of the UK’s most respected human rights charities to appoint an HR Administrator. Our client provides life-changing support to people who have survived torture and trauma, working tirelessly to restore dignity and rebuild lives.

This is a 12-month maternity cover contract, offering a chance to play a pivotal role within a small and supportive HR team. The position is full-time, based in London (Finsbury Park), with a hybrid working arrangement that requires four days a week in the office.

As the first point of contact for HR queries, you will provide high-quality administrative support across the employee lifecycle. From coordinating recruitment campaigns and welcoming new starters, to managing contracts, maintaining accurate HR records, and supporting payroll processes, you will help ensure the smooth running of HR operations. You will also assist in delivering wellbeing and learning initiatives, liaise with managers and staff, and uphold the highest standards of confidentiality and professionalism.

We are looking for a highly organised administrator with excellent attention to detail and a proactive approach to managing competing priorities. You will bring outstanding interpersonal skills, a collaborative spirit, and the ability to provide excellent internal customer service. Confidence using MS Office applications, including Excel, Word and PowerPoint, with experience of analysing data will be key to your success. An understanding of the importance of confidentiality in HR, coupled with a genuine interest in supporting staff wellbeing and development, will be highly valued. Experience of working in a professional clinical environment and/or the charity sector would be highly desirable.

To apply, please submit your up-to-date CV by Friday, 29th of August at 11.59 AM.

Cover letters are not required for this recruitment process.

Please note - only successful applicants will be contacted with further information.

Please note - the successful candidate will be required to complete a standard DBS check.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Salary: £32,000-£36,000
Contract: Full Time
Location: London hybrid – 2 days per week
Closing date: 18^th August
Benefits: 30 days holiday per year, plus bank holidays, 5.5% employer pension contributions, flexible working

We have a great opportunity for a Trusts Officer working for a wonderful health charity. This role is an excellent opportunity for someone with Trusts fundraising experience to manage their own portfolio of funders, leading on all stages of the cultivation cycle from prospect identification to stewardship to retain existing supporters and generate new business.

Proactive and tenacious, you will enjoy building relationships with funders via phone and email, using this insight to craft compelling and high-quality funding proposals and update reports which match funder interests.

To be successful as the Trusts Officer, you will need:

• Experience in creating bespoke written proposals and impact reports, with a track record of building and managing a pipeline of funders
• Excellent written and verbal communication skills and attention to detail
• Robust IT skills with experience using a CRM database or equivalent to update and maintain accurate donor information.

If you would like to have an informal discussion, please call Emma and quote the reference 2680EI

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

Location: Lambeth

Salary: Unqualified: £16,953 - £17,947.80 per annum (Pro-rated based on an FTE of £28,255 - £29,913 per annum) 

Qualified: £17,953.80 - £19,573.80 per annum (Pro-rated based on an FTE of £29,923 - £32,623 per annum)

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 22.5 hours per week

Contract: Fixed Term Contract (Until 31st March 2026)

Closing Date: Thursday 28th August 2025 

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Refuge Worker at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

We have two refuges in Lambeth and provide emergency accommodation to women and children fleeing domestic abuse and sexual violence.  We are there for women at a time of crisis and help families take their first steps to freedom and recovery.

About the Role

Do you enjoy working in a fast-paced environment where no day is the same

This role requires using your initiative and proactive attitude than reactive.

You will also be working with women who are in trauma and can be in crisis requiring you to be empathetic but aspirational. You will provide advice and support to women who have experienced domestic abuse in a refuge setting, across the three sites.  You will carry out risk and needs assessments, develop support plans and carry out key work with women survivors. You will be expected to work in one of the three Refuges as part of your role

Some of the tasks you will be required.

• Support – Induction, Risk Assessments, Domestic Abuse, Mental Health, Benefits, Debt Advice, Move On, maintain accurate recording on Solace case management system and ensure regular reviews are carried out.
• Frontline delivery of support directly to service users
• Repairs Identification/reporting/meeting contractors
• Void inspections, basic void works – i.e. clean/clear, furniture, welcome packs 
• Service Users Arrears & HB Claims and benefits - Identify arrears of concern & raise to Service Manager
• Helping service users understand housing benefits/welfare benefits available to them 
• Initial Safeguarding Reports 
• Deliver Clear Outcomes – contractual deliverables or Solace standards 
• Multi agency working involved with Service Users
• Support service user to access other community services 
• ED&I Awareness-needs for SU’s including organising EDI activities.
• Promoting SU involvement activities.

Please note this list is not exhaustive and you will be required to carry out tasks delegated to you by your line manager.

About You

The ideal candidate will have in-depth knowledge of domestic abuse and its impact on women and their children, as well as experience of providing emotional and practical support to victims of domestic and sexual violence.  An in depth understanding of the needs of women and children from a diverse background is essential. 

• You will have experience of managing risk and following case management procedures to meet the needs of the client group, and the ability to work with women to help them to understand their needs, risk assess, develop safety plan and support them in linking with other agencies.
• You should have an understanding of the homelessness process, either professionally or personally. 
• You will have a working knowledge of the available legal remedies, housing and welfare benefits, as well as experience of providing workshops.

Outside of this, you will have excellent administrative and time management skills and the ability to effectively manage a caseload.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

We’re recruiting a forward thinking, strategic and compassionate Head of Family Services to lead the development of our support services delivered by our team of Family Support Workers to families of children and young people with cancer in the East Midlands. This is a newly created role and a key position in our small, impactful charity.

We’re looking for someone with a strong background in family support, health or social care, excellent people and communication skills, and a genuine commitment to improving the lives of families facing childhood cancer.

The post holder will have direct line management responsibility for our team of Family Support Workers and Family Services Co-ordinator, providing leadership across service development, staff wellbeing, safeguarding, partnership engagement, and impact reporting. They will be responsible for ensuring that the team is supported through adequate training and supervision.

Partnership building with organisations and professionals will also form a part of this role and the post holder will build strong relationships with stakeholders across the health, social care and voluntary sectors.

Home based. Regular Teams and face-to-face meetings with travel to Leicester, Nottingham, and locations across the East Midlands required.

This growing and powerful charity is ambitious and committed to supporting young people affected by violence and their families. As their new Finance Officer, you’ll play a key role in making sure every penny is managed with precision, transparency and purpose, helping them make a bigger impact in the communities we serve.

About the role

Location: South East London, a short walk from Peckham Rye station (with some flexible working)
Salary: £26,000 – £30,000 per annum, depending on experience
Contract: Temporary (strong possibility of a temporary to permanent transfer)
Hours: 35 hours per week

You’ll be the go-to person for all things finance, working closely with the Director of Finance and Operations. From processing day-to-day transactions to supporting annual audits, you’ll ensure their financial systems run smoothly and in line with best practice for charities. Your role will involve:

• Processing accounts payable and receivable with accuracy and timeliness.
• Preparing monthly management accounts and variance analysis.
• Managing staff expenses and ensuring policy compliance.
• Assisting with budgets, forecasts, VAT returns, Gift Aid claims and payroll.
• Reconciling bank accounts and ensuring financial records are audit-ready.
• Tracking restricted and unrestricted funding streams to meet donor reporting requirements.

About you
You’ll bring at least two years’ experience in a financial role (ideally within a charity) and a working knowledge of VAT, Gift Aid and managing diverse funding streams. You’ll have:

• Great attention to detail and the ability to meet deadlines.
• Confidence with Excel and ideally Xero.
• A knack for explaining financial matters clearly to non-finance colleagues.
• A proactive, problem-solving mindset and a collaborative approach.

An AAT qualification (or equivalent) would be great, but what really matters is your ability to keep the finances watertight while sharing their passion for the mission.

Why join us?

• Flexible working arrangements to support work–life balance.
• The chance to be part of a passionate, close-knit team.
• Work that directly contributes to safer, stronger communities.
• Opportunities for ongoing professional development.

If you’re looking for a finance role where your skills directly help to change lives, this is your opportunity.
To apply for the position of Finance Officer through TPP Recruitment please send your CV.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.