Recruitment officer jobs in lambeth, greater london
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Why Access Social Care Exists
Every day, millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need social care at some point in our lives.
We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist. The rule of law is broken.
What we do
Access Social Care provides free legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it.
With a 98% success rate, our network of lawyers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need.
We provide rights awareness training to front line managers, and legal advice and support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework.
This is an exciting time to join ASC. We have a new strategy and are growing quickly including across our senior leadership team. We have more than doubled in size and income since we started operating in April 2020 and we anticipate that this strong growth will continue for the duration of our next strategic period. We are dedicated to the people who need our help, but we also care deeply about our team, and we think that work should be an exciting and satisfying place to be.
About the role
This role plays a key part in supporting the smooth and efficient running of the team’s day-to-day operations. It offers a varied mix of administrative and coordination responsibilities, providing vital support across the organisation and helping to keep processes running seamlessly. From organising travel and meetings to managing internal systems and supporting communications, this role is ideal for someone who enjoys working collaboratively, staying organised, and being at the heart of a busy, purpose driven team.
Responsibilities
Travel and Logistics Coordination
· Coordinate and book travel, hotels, flights, meeting rooms, and refreshments, for team members and organisation-wide activities
· Maintain clear and accurate records relevant to bookings and logistics
Administrative and Systems Support
· Handle ad-hoc administrative requests as required by team members
· Process and fulfil Adobe-related requests, such as document editing, file conversion, or e-signature tasks
· Offer internal meeting and event support for organisation-wide meetings, ensuring they are diarised and attendance is managed
Inbox and Data Management
· Monitor and respond to the Enquiries inbox, ensuring all communications are handled promptly and professionally.
· Oversee CRM data management, ensuring records are accurate, up-to-date, and compliant with data protection policies
Events and Engagement Support
· Assist with planning and delivery of internal events, including logistics, attendee management, and on-the-day coordination
· Coordinate and execute mailouts to stakeholders or members as needed
Compliance
· Maintain the gift and hospitality register as required
· Manage organisational memberships and subscriptions, ensuring timely renewals and accurate record keeping
· Distribute incoming post to relevant departments or individuals and keep records as necessary
Team Support
· Provide support to the Executive and Governance Officer as required in any duties which you could be reasonably expected to perform in line with this job description
This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.
Person Specification
All staff at ASC are expected to share and demonstrate our values:
Trustworthy
Recognised for excellence, we will be the best we can be in everything we do. We will be truthful, independent and outcomes focussed.
Fair
We believe in treating people with kindness and compassion in a way that is right, reasonable and just.
Fearless
We will do what is right, not what is easy. We will bravely challenge injustice.
Inclusive
Our beneficiaries’ voices will influence our thinking and decision making at all levels of our organisation. Collaborative in our thinking, we will work with others to achieve our goals.
Positive
We will be constructive and progressive in our challenge. We will optimistically and dynamically drive for change.
In addition to our values, you will also need to be able to demonstrate or tell us about the following areas at your interview:
Requirements
Personal attributes you will have
- Purpose driven with a commitment to our mission and values
- Commitment to working within the principles of equity, diversity and inclusion
- Discretion when handling sensitive information, including managing gift registers
- Solutions-focused approach with a commitment to delivering high-quality support
- Flexible and adaptable, able to respond to changing priorities
Experience you will have
- Proven experience in an administrative or office support role
- Experience with CRM systems and data management best practices
- Desirable
- Experience using Monday (the website)
- Experience in event coordination and/or project support is advantageous
Skills you will have
- Ability to work independently and collaboratively as part of a team
- Strong organisational skills and the ability to manage multiple tasks and priorities effectively
- Ability to produce accurate, high-quality work
- Proficient in Microsoft Office Suite and familiarity with Adobe software
- Effective written and verbal communication skills for interacting with internal and external stakeholders
- Demonstrated problem-solving skills with initiative in responding to adhoc or changing requests
Knowledge you will have gained
- Familiarity with CRM systems and data management best practices
- Knowledge of confidentiality requirements and best practices for handling sensitive information
- Desirable
- Basic understanding of event coordination and project support processes
How to apply
We hope that having read this far, you will want to apply!
Please ensure that your CV and supporting statement. We will ensure that we avoid unconscious bias in our shortlisting process by using the CharityJobs Anonymous tool. To apply, please provide the following documents:
- An up-to-date CV
- A completed diversity monitoring form
- A supporting statement of no more than two pages, addressing:
- The essential requirements of the person specification
- In your supporting statement, please also include brief examples that demonstrate the following:
- Your experience handling a diverse and sometimes conflicting range of administrative or coordination tasks. What strategies do you use to remain organised and responsive?
- Your experience using tools or systems to help organise meetings, travel, or internal processes.
- An occasion or occasions when you proactively solved a problem, improved a process or introduced a better way of doing something in a previous role.
Please ensure that your full name and contact number are included in your application documents. This will enable us to contact you if you have been successful to the next stage of the recruitment process.
If you want support applying, contact us using the email address above.
Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.
We only reach out to candidates who have been shortlisted. If you do not receive communication from us within two weeks following the application deadline, please consider that we will not be moving forward with your application.
Timeline for recruitment process:
Closing date: 25th August 2025 at 11:59pm
Interviews will take place via Teams on Monday 8th September & Tuesday 9th September
Please ensure you keep these dates free.
At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams.
With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.
Guaranteed Interview Scheme
For every role we advertise, we outline a set of essential skills or experience that are key to doing the job well. If you have a disability (this includes long term health conditions or mental health conditions) and you meet these essential criteria, you can request to be considered under our Guaranteed Interview Scheme.
If you would like to apply through this scheme, please clearly show in your supporting statement how you meet the essential requirements for the role and indicate in your application email that you wish to be considered under the scheme.
Being offered an interview through this route does not mean you are guaranteed the job. The selection decision will still be based on who performs best at interview.
If you are invited to interview, we will ask if you need any reasonable adjustments to support you during the process.
Please note: If we receive a high number of applications from candidates who meet the essential criteria and request to be considered under the scheme, we may need to prioritise those whose applications most closely match the role requirements.
To apply, please provide the following documents:
• An up-to-date CV
• A completed diversity monitoring form
• A supporting statement of no more than two pages, addressing:
- The essential requirements of the person specification
- Brief examples that demonstrate the following:
+Your experience handling a diverse and sometimes conflicting range of administrative or coordination tasks. What strategies do you use to remain organised and responsive?
+ Your experience using tools or systems to help organise meetings, travel, or internal processes.
+ An occasion or occasions when you proactively solved a problem, improved a process or introduced a better way of doing something in a previous role
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking a dedicated and effective Partnerships Account Manager to join our team and support the increased demand for our provision and the continued scaling of our organisation.
The Organisation
Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and under-resourced learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children. We have over 13 years’ experience delivering 1:1 tuition, working with hundreds of Schools and Local Authority partners across the country, reaching hundreds of pupils annually.
As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren’t currently accessing education, or who benefit from additional 1:1 support. We work with over 400 qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. Tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes will help the students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes.
What is the Role?
The Partnerships Account Manager will drive business growth by securing new partnerships and managing key client accounts across designated regions. With a focus on building and sustaining long-term local council and school relationships, the Partnerships Account Manager will work closely with clients to understand their needs, expand our service offerings, and ensure the highest levels of satisfaction. The majority of our key client relationships are with local councils, so a knowledge of how they operate would be very useful.
The post holder will have the opportunity to line manage junior member(s) of the team, who provide essential bid-writing and administrative support to facilitate efficient and effective client management.
This role would suit someone with proven ability to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change.
The role will be suited to those who have worked within an education setting and held the title: SENCO, Head of Department, Advisory Teacher, Inclusion Coordinator or Designated Teacher. The role will also be suited to those who have worked within a Local Authority setting and held the title: Commissioning Officer, Senior Case Officer, Case Officer.
This role is ideal for an ambitious, client-focused individual, passionate about creating positive outcomes for under-resourced students. If you’re ready to contribute to a growing organisation that’s making a difference, we’d love to hear from you!
Key Responsibilities:
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Client Acquisition and Relationship Management
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Proactively seek new business opportunities within assigned regions to grow the client base.
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Develop and maintain strong, positive relationships with key clients, ensuring their evolving needs are met and service offerings are aligned.
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Lead regular client review meetings to discuss progress, gather feedback, and identify additional service opportunities.
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Manage internal relationships to ensure what matters to clients is communicated internally using the proper channels, to allow for effective delivery by our Operations teams.
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Maintain good internal stakeholder relationships with our Operations teams to ensure high client demands are balanced with our processes and team capacity.
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Strategic Planning and Development
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Collaborate with Senior Leaders to develop strategies for client retention and growth.
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Work closely with the wider partnerships team to align on strategic objectives and ensure seamless service delivery across functions.
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Participate in client and industry events to represent the organisation, expand networks, and identify new business opportunities.
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Performance Monitoring and Reporting
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Monitor client engagement, satisfaction levels, and service outcomes; produce regular progress reports for management.
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Oversee tracking and analysis of client-related statistics to ensure targets are met and clients receive impactful, value-driven service.
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Manage and track client data and prospect pipelines using CRM systems, ensuring accuracy and up-to-date information.
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Report to SLT on accounts, Tenders, Bids, client meetings on a regular basis
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Be curious to explore our Salesforce system data, understanding and interpreting delivery and impact data
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Team Management and Support Coordination
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Lead, mentor, and manage junior members of the team focused on bid application writing, tender management, and client-related administration.
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Support direct reports in producing and reviewing high-quality application documents and responses that align with client requirements and enhance our partnership outcomes.
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Provide oversight to ensure that administrative tasks are completed efficiently, supporting smooth client interactions and consistent follow-through.
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Work with other area leaders, such as our ‘Allocations’ and Recruitment teams to ensure we can fulfil referrals
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Foster a strong working relationship between the Partnerships team and Recruitment, to ensure our application strategy is informed by tutor availability.
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Bid Management and Process Improvement
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Oversee the preparation and submission of tenders and bid applications, working closely with administrators to ensure high-quality and timely submissions.
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Continuously review and improve internal processes to optimise bid management, client onboarding, and service delivery.
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Report on bid submission performance, review client feedback to continuously improve.
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Essential Skills and Experience:
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Detailed knowledge of the UK Education Sector.
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Experience working in the education sector or with local authorities, particularly in roles involving SEND or children’s services.
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Proven track record in client relationship management, with experience in sales or partnership development roles.
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Strong communication skills, particularly in face-to-face and telephone interactions, with the ability to build rapport quickly and maintain long-lasting relationships.
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Experience managing a small team, providing leadership, direction, and support to ensure high-performance standards.
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High level of empathy and commitment to supporting under-resourced and underserved communities.
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Strong organisational skills with the ability to manage multiple tasks and meet both short- and long-term deadlines effectively.
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Familiarity with CRM systems (e.g., Salesforce) for tracking client data, leads, and progress.
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Proactive, problem-solving mindset, able to address issues independently and provide client-focused solutions.
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Able to work in a high pressure environment, whilst taking initiative, we would want the postholder to ask for support when needed.ed
Desirable:
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Exceptional written communication skills, with proven confidence in drafting, editing, and refining persuasive content across a variety of formats. Experience in bid and tender writing or grant applications is advantageous, though a background in producing compelling written materials for diverse purposes is equally valued.
General
The job is subject to having the right to work in the UK, two professional references and a basic DBS check.
Why Equal Education?
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Competitive salary
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Investment in you - we believe in developing from within and offer our team training opportunities and personalised development plans, as well as the chance to get involved with lots of projects across the organisation.
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Flexible, hybrid work environment with regular opportunities for in-person client engagement.
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Working alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK.
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Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, eyecare vouchers, regular wellbeing sessions and team social events.
At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you.
Being you at Equal Education
Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work.
Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: Up to £40,000 per annum (dependent on experience)
Location: Remote
Contract: Permanent, Full Time
Responsible to: Chief Executive Officer (CEO)
Responsible for: Overseeing and managing the Fundraising Department (including the recruitment and organisation of volunteers)
Purpose of the Role: To develop and implement effective fundraising strategies that secure vital resources for IAC UK’s charitable initiatives.
About Us
IAC is a rapidly growing charity that empowers communities worldwide through compassionate support, advocacy, and practical assistance. With a core focus on helping orphans and widows in affected regions, we address urgent needs and help build sustainable futures. Thanks to our established presence in the UK, US, and Türkiye, we deliver impactful aid wherever it’s needed most.
Key Responsibilities
- Fundraising Strategy & Planning
- Develop, implement, and refine a multi-year fundraising strategy aligned with IAC UK’s mission and objectives.
- Identify and explore new income streams to expand funding sources and diversify revenue.
- Donor Relationship Management
- Cultivate existing donor relationships and establish new donor networks to increase long-term engagement and support.
- Create compelling cases for support, proposals, and campaigns that reflect IAC UK’s values and impact.
- Volunteer Recruitment & Coordination
- Oversee the recruitment, training, and retention of volunteers to support all fundraising activities.
- Develop volunteer engagement initiatives, ensuring volunteers are well-supported and recognized for their contributions.
- Event & Campaign Management
- Plan and execute a variety of fundraising events, online campaigns, and community initiatives, ensuring they are delivered on time and within budget.
- Manage event logistics, supplier negotiations, and campaign communications to maximize awareness and financial return.
- Budget & Financial Oversight
- Prepare and manage the fundraising budget, monitoring income targets and expenditure.
- Compile regular progress reports for senior leadership and trustees, highlighting achievements, challenges, and recommendations.
- Compliance & Governance
- Ensure that all fundraising activities comply with UK regulations, GDPR requirements, and the Code of Fundraising Practice.
- Maintain accurate records and documentation to enable transparent reporting and auditing.
- Team Leadership & Collaboration
- Lead, mentor, and motivate a small fundraising team, setting clear objectives and managing performance.
- Collaborate with other departments (Marketing, Events, Finance) to integrate fundraising efforts into the wider organisational strategy.
Qualifications & Requirements
- Demonstrable experience (3+ years) in a fundraising or development role within the charity or not-for-profit sector.
- Proven success in securing grants, major gifts, or corporate sponsorships, with a track record of meeting or exceeding income targets.
- Exceptional communication and interpersonal skills, with the ability to cultivate relationships with a diverse range of stakeholders.
- Excellent project management and organisational skills, able to manage multiple campaigns and deadlines effectively.
- Highly motivated and proactive, with a genuine passion for social impact and community development.
- Collaborative and supportive leadership style, fostering a positive, inclusive team culture.
- Adaptable, innovative problem-solver with a drive for continuous improvement.
Compensation & Benefits
- Competitive Salary: £35,000 – £40,000 per annum (dependent on experience).
- Performance Bonus: Competitive bonus structure tied to fundraising milestones.
- Remote Working: Flexible, home-based role.
- Generous Holiday Allowance: 28 days of annual leave (including bank holidays).
- Inclusive Culture: A supportive and inclusive workplace that values diversity and encourages new ideas and innovation.
Note: Travel for in-person meetings may be required.
How to Apply
Please submit your CV and a cover letter (optional) detailing your relevant experience, achievements, and motivation for joining IAC UK.
IAC UK is an equal opportunities employer and encourages applications from candidates of all backgrounds and experiences.
The client requests no contact from agencies or media sales.
Head of Finance – 6-month FTC - Global Non-Profit | Strategic Leadership | International Scope
I am delighted to be working with a respected international NGO to find a dynamic Head of Finance – a pivotal leadership role supporting global financial strategy and operations across multiple regions. This is an immediate start, London based hybrid role (4 days per month in the office), on a FTC for an initial 6-months.
The Opportunity:
Reporting into the Finance Director, this role combines strategic oversight with hands-on leadership of regional and country-level finance teams. You’ll drive performance, strengthen systems, and act as a trusted advisor to both finance and programme leads across the organisation.
Key Focus Areas:
Strategic financial planning, budgeting & analysis
Leading multi-country finance teams
Driving compliance, audit, and internal controls
Overseeing operational finance (AP, AR, payroll, cashflow)
Building strong relationships with donors, partners & internal stakeholders
Enhancing systems, reporting tools, and financial processes
About You:
Qualified accountant (CIMA, ACCA, ACA or equivalent)
Proven track record in financial leadership, ideally in complex, international environments
Strong people manager with cross-cultural experience
Adept at balancing strategic thinking with operational delivery
NGO or donor-funded experience is a strong plus
Must have the right to work in your current location
Why It’s Exciting:
This is a rare opportunity to join a values-driven organisation doing impactful work on a global scale. You’ll lead in a role with influence, visibility, and the chance to make lasting change.
If you are immediately available with the above skills and experience, please apply online today, I would love to have a conversation with you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Battersea has entered an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals.
Trust fundraising at Battersea has grown significantly over the past few years, from £1m in 2022 to £2.75m in 2025. Working closely with the Trusts Officer and Trusts Lead, you will secure vital funding from Trusts and Foundations to support the welfare of dogs and cats across the UK and internationally.
As the Trusts Manager, you will manage your own portfolio of five-figure Trust donors and take ownership of relationships to secure funding from both existing and new supporters. You will also support the Trusts Officer to deliver bi-annual Small Trusts Mailings and the Trusts Lead to deliver significant partnerships.
You will be proactive and motivated, with a passion for animal welfare and an aptitude for building relationships. You are a strong communicator with excellent writing skills which will enable you - with support from the team - to craft compelling funding proposals that resonate with donors.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 21st August 2025
Interview date(s): First round: w/c 25th August 2025; Second round: w/c 1st September 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities.
We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.
Cord operates in eight countries and implements programmes in the following areas:
- Empowering Women & Girls
- Accessing Fundamental Freedoms
- Climate & the Environment
- Economic Empowerment
- Supporting Stronger Societies
We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then take a look at the recruitment pack and come and join our team!
About the Role
Are you someone who is passionate about seeing positive change in our world? Can you bring knowledge and creativity in designing innovative and effective peacebuilding programmes?
We are looking for someone to support our programmes and institutional fundraising with excellent writing skills, who is passionate about addressing the root causes of and inequalities caused by conflict. You will be someone passionate about the work Cord does and who can bring technical institutional funding expertise alongside peacebuilding knowledge to our small and committed team.
In this role you will lead the development of new programmes and institutional funding bids in line with Cord’s peacebuilding approach and 5 main programme areas. You will manage proposal submissions to Cord's key donors such as the EU, US State Department, GIZ, SDC, UN Peacebuilding Fund etc. You will be working closely with country teams to design and write proposals based on strong project designs developed in partnership with our local partners.
The role will also operate at a strategic level by managing Cord’s relationships with key donors and shaping how Cord communicates about its programmes and the added-value that Cord brings.
If you like what you read and are passionate about real and lasting change, come and join us and be part of the Cord story.
Application Instructions
To apply please send you CV and a covering letter that explains your interest in Cord and the role, and details how you fulfil the requirements of the role.
Please note: Funding for this position is contingent upon the successful award of external funding that is currently in process and expected to be finalised in Autumn 2025. Whilst the recruitment selection process will run concurrently, the official appointment of this role will take place after funding is officially secured.
This is a UK based remote role and applicants must have the right to work in the UK and the ability to travel to Coventry for team meetings.
The client requests no contact from agencies or media sales.
BVSC are members of a local consortium where eight voluntary sector organisations have come together to support local people with care and support needs in new and sustainable ways. The consortium will work as “Trusted Partners” to enable people to find the right support services that meet their needs and fulfil their personal goals – supporting them to maintain their independence for as long as possible and helping them to plan ahead.
The consortium service requires a role to act as a single point of access where consortium partners, residents, referrers, and adult social care can contact for information and access to the service. The service is operational from 9am-5pm Monday to Friday and the single point of access will provide the intermediary between LA/Consortia for day today queries and will monitor referrals into the consortium.
At Bexley Voluntary Services Council (BVSC), we’re passionate about strengthening our local voluntary and community sector to make a real difference.
Job Title: Services Manager
Hours: 21 hours per week
Salary:
- £23,380 per annum (£38,966 full time equivalent)
Work Location: Balham (London)
Are you passionate about supporting and empowering unpaid Carers?
Do you have experience of managing frontline services and staff?
If so, this could be the job for you!
This is a fantastic opportunity to join a dynamic team that provides a range of support services to unpaid Carers in Wandsworth. We require an experienced, motivated and proactive manager for this post.
About The Role:
As a member of the Senior Leadership Team (SLT), you will share collective responsibility for managing Wandsworth Carers’ Centre (WCC) services and delivering its strategic goals.
You will be directly responsible for the management of frontline support staff (currently 3 in number) and for the volunteers aligned to those staff members/services. You will provide advocacy, referral and ongoing practical and emotional support to Carers through individual and group work as required, facilitating the monthly Male Carers peer support group and overseeing the volunteer led Male Carers Social group.
You will work collaboratively with other local agencies delivering training and undertaking outreach and in developing and maintaining partnerships and referral pathways that support Carers’ health and wellbeing.
You will share responsibility for improving, developing and growing the services to ensure that they continue to effectively meet changing needs. This will include generating new ideas for services and projects and writing fundraising applications.
Key Requirements Include:
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Experience of delivering front line services and managing staff
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Experience of developing service plans and project development
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Outstanding organisational and communication skills, excellent IT skills and experience of report writing.
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The successful applicant will be able to manage conflicting demands with tight deadlines and be a key team player.
About Wandsworth Carers’ Centre:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more. In short, we are the Carer's friend and advocate, often helping Carers through difficult times.
Wandsworth Carers’ Centre is an inclusive employer. We are committed to building a diverse organisation that represents the communities we serve and ensuring equity and inclusion in everything we do.
Benefits of working for Wandsworth Carers’ Centre:
Friendly team and working environment, some remote and office-based work, annual leave starts at 26 days increasing to 31 days plus bank and public holidays, contributory company pension, ongoing training and development opportunities and an employee assistance program.
Interviews are scheduled to take place on the 02nd and 03rd September.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised close date.
Please submit a cover letter detailing why you would like to work at Wandsworth Carers' Centre and what makes you suitable for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help Shape the Future of Research Integrity in the UK
Our client is the UK’s leading independent charity dedicated to promoting and advancing research integrity.
Robust and transparent research is vital to the advancement of society, and this organisation works to ensure research in the UK is conducted ethically and with transparency and accountability. From research design to communication, the body provides confidential, expert advice and support to all those involved in the research process – including researchers, organisations, and the wider public. The charity is supported by a dedicated network of expert volunteers, with specialist knowledge and experience drawn from a wide range of disciplines and sectors across the research community. Their cross-sector perspectives and expertise are central to the charity’s work and impact.
The organisation are seeking an Operations and Governance Manager to lead the smooth running of their internal operations and ensure strong governance and compliance as they grow and evolve their national impact.
This crucial role will oversee key functions including charity governance, financial coordination, HR, and the development and implementation of operational policies and processes. You will oversee day-to-day governance operations, supporting the CEO and Trustees in meeting their legal duties, coordinating Board and Committee meetings, and ensuring policies and procedures are up to date. You will work closely with the CEO and Trustees, providing executive support and helping ensure the body operates efficiently and transparently, enabling the team to deliver impact across the research sector.
This is an exciting opportunity for a highly organised, proactive individual who thrives on building strong organisational systems and infrastructure and enabling mission-driven work.
Key information about the role:
- Offered on a permanent and full-time basis.
- Salary band on offer for this role is £42,000-£45,000, dependent on level of experience.
- A hybrid role where the postholder will be required to attend the London Euston office two days a week (Monday and Wednesday).
The person:
To be successful in this role, you will have at least two years of experience in an Operations or Governance role or demonstratable experience in a similar role. You will have a strong understanding of charity governance and compliance and experience providing secretariat duties for a Board.
You will be a detail-orientated individual who is proactive and have excellent organisational skills and experience managing multiple projects. You will be a problem solver, who enjoys implementing change and can bring new approaches to project and people management.
Desirably, you will have experience working in a small charity and have accountancy, human resources, and/or project management qualifications. In addition to this, you will have experience working within a Data Protection Officer or Designated Health and Safety Lead role.
How to apply:
Prospectus is the recruitment agency supporting the body with this recruitment process. At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to help fight for human rights, you could be our new Data Transformation Martech Specialist.
About the role
Our innovative Data, Digital, and Technology Transformation team are driving a large-scale change programme for AIUK. We are on a mission to revolutionise our systems to better align with our strategic goals, ensuring our technology, data and digital capabilities empower our work. By joining us, you will contribute to a human rights impact that resonates globally, leveraging cutting-edge solutions to amplify our efforts. If you are passionate about leveraging technology for social good, this is your chance to make a difference and be part of a team shaping the future of human rights.
The Data Transformation MarTech Specialist will play a pivotal role in a significant cross-organisational multi-year project to comprehensively overhaul AIUK's data and digital capabilities. As the marketing expert in a dedicated project team, you will work to deliver our new CRM and MarTech solution, deploying a full suite of supporting technologies with particular focus on our marketing technology applications.
Collaborating closely with external partners and key internal stakeholders, including AIUK's Data and Insight Team, you will lead on AIUK's transition from our existing marketing technology stack to a new Marketing Cloud solution (or a suite of new marketing applications) that will enable us to provide a seamless experience across all marketing channels and help us to comprehensively manage all of our marketing activities. This is a two-year fixed term role, which is expected to be the maximum length of the transformation programme.
More details can be found by downloading the job description from our careers portal.
The role may be for you if:
- You have experience evaluating and implementing new marketing tools/platforms.
- You can lead the review and documentation of Amnesty's marketing processes.
- You collaborate well with others and positively contribute to an inclusive culture.
- You have a good knowledge of CRM solutions, with Salesforce desirable
Our Commitment to you
Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.
New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro-rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.
Apply for this role
This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).
We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.
To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send questions 24 hours in advance. We are a disability confident organisation.
Visit amnesty.org.uk/jobs for application guidance and information on benefits, recruitment inclusion and hybrid working.
Who we are
Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education. We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.
We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.
We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.
About you and the role
The purpose of this role is to manage operational delivery of our School by School Programme, ensuring efficient and effective delivery.
You will be supported by our Chief Innovation Officer, and manage our Chef Trainers delivering our School by School interventions. You will work closely with the Director of Partnerships & Impact, our School Engagement Manager and our Research Supervisor.
Your role will oversee our School by School interventions, delivered across multiple school sites. This role will be primarily focused in London, but will include supporting schools in locations across the UK as we develop new hubs. You will be joining a dynamic and growing charity who are passionate about delivering exceptional training, skill sharing, expertise and know-how to advance the quality of food preparation, food service and food education in schools.
You will have an understanding of the context that we operate in, education and food sectors. You will have strong people skills, and the ability to manage effective partnerships with external organisations.
The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every single requirement, but feel as though you would be able to work with us to deliver the majority of them, we would urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this, or other roles. We encourage applicants from all backgrounds, especially those from underrepresented communities, to apply.
We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and work hard to create a welcoming working environment for everyone, including appointing a neurodiversity champion to help us identify how we can make our work environment work for everyone. If you need adjustments to the interview process please let us know.
As we work with children & young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.
The responsibilities:
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To work with the Chief Innovation Officer to ensure that all programme delivery of school interventions is delivered in line with our vision, values and ethos.
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To support and manage our Chef Trainers to ensure that programme delivery is carried out in the most effective and efficient way.
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Coordinate and oversee all programme activities, including scheduling, logistics, and resource allocation.
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Managing the programme budget, identifying issues, and ensuring milestones are met.
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Work closely with the Chief Innovation Officer, Director of Partnerships & Impact and the School Engagement Manager to assess, cost and propose suitable programmes of support for schools and multi-academy trusts interested in our School by School programme.
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Working with the School Chef Educator and Membership teams on our regional expansion strategy, creating schools that are centres of excellence across the country.
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Working with the School Engagement Manager, attend and contribute to meetings with the Senior Leadership of prospective new schools and academies, developing proposals and financial forecasting.
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Liaise and manage relationships with the Senior Leadership in the schools and academies we work with, being the key contact for operational delivery of programmes.
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To ensure that service level agreements are agreed with schools and that our delivery matches the agreements.
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To monitor costs of the programme delivery, reporting progress of programmes to the Chief Innovation Officer, identifying any risks or delays to programme delivery.
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At all times to ensure that our school interventions are being delivered in a legally compliant, cost-effective way.
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Work closely with the Chef Trainers to ensure our advice to, and work in, schools is legally compliant.
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Support the Chef Trainers in monitoring legal safety compliance in schools, promptly flagging major concerns to the Chief Innovation Officer and where appropriate, the key school contact.
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Ensuring learning and evaluation is embedded in our programme delivery, working with the Chef Trainers to document best practice learnt from each programme.
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To work alongside the Director of Partnerships & Impact and Research Supervisor to ensure that we’re collecting accurate and relevant data to measure our impact, evaluate the impact and effectiveness of the programmes, conducting regular assessments and measurements.
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Work with the Research Supervisor to support preparing reports on the impact of the School by School programmes, including statistical data, trends, and success stories.
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Work with the School Engagement Manager to maintain accurate data records and ensure our contacts database is up to date with relevant chef, school lead and engagement information.
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Collaborate with the Chef Trainers to ensure the delivery of high-quality services that meet the needs of schools.
Your skills and experience
You'll be the right person for this job if:
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You are passionate about food and believe in our mission to improve kids' health through improving food and food education in schools
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You enjoy problem-solving and working in a dynamic environment
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You have some experience in leading or managing a team within the food sector
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You have some experience working in a similar multi-site role
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You have financial experience in the food sector - e.g. costing recipes, stocktaking, finding the best cost for ingredients. You’ll be comfortable with spreadsheets, monitoring financial costs, and producing financial forecasts
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You are organised, methodical, strong on detail, and able to map out deadlines and plan ahead
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You are able to engage effectively with senior leadership teams in educational settings, and are proactive and confident in addressing challenges
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You are an excellent writer and communicator with strong presentation and facilitation skills
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You are skilled in building rapport with people and strike a balance between being supportive and challenging
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You have experience working with various individuals and organisations, building relationships, and collaborating effectively to deliver successful projects
Benefits
You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.
We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.
We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.
Application process
In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.
We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.
Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed.
Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.
Expected duration of this application process: 6 weeks
Application deadline - Midnight Tues 19th Aug.
First interviews (online video call) will be held online on Thurs 28th Aug.
Second interviews (in-person) will be held on Thurs 4th Sept.
We’re on a mission to transform kids’ health through food – plate by plate, class by class, school by school.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to partner with our client on a fantastic permanent role for a Supporter Acquisition Manager. This critical position focuses on driving growth and recruiting new supporters, with a key emphasis on expanding the digital acquisition stream. The ideal candidate will bring digital acquisition experience and a strong understanding of how to engage with diverse audiences
Key responsibilities:
- Develop and implement a comprehensive digital strategy to acquire new supporters
- Grow the unrestricted fund through public fundraising campaigns and brand investments
- Work closely with the Public Fundraising Officer to plan and deliver successful campaigns
- Build and maintain relationships with key stakeholders, including the Board and other internal teams
- Analyse and report on campaign performance, identifying areas for improvement and opportunities for growth
- Collaborate with the F2F Agency to ensure seamless integration and maximum impact
- Develop and maintain a strong pipeline of potential supporters, with a focus on long-term relationships
Person Specification:
- Proven experience in supporter acquisition, with a strong track record of growth and success
- Digital experience and understanding of how to engage with diverse audiences
- Proven track record of success in acquiring new supporters and growing unrestricted funds
- Excellent communication and relationship-building skills
- Ability to work independently and as part of a team
- Strong analytical and problem-solving skills, with the ability to interpret data and drive informed decision-making
- Ability to work in a fast-paced environment and meet deadlines
- Strong partnership and collaboration skills, with the ability to build and maintain relationships with key stakeholders
What’s on Offer:
Salary: £45,000- £48,000
2 days a week in their London office
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Partnerships Manager
Reports to: Senior Partnerships Manager
Location: Hybrid work with 40% from Breaking Barriers’ offices in London, Manchester, Birmingham or Glasgow
Salary: £33,000 - £39,000 for London, £31,000 - £37,000 for other locations
Hours: 5 days per week (37.5 hours), open to flexible working arrangements
Contract: Permanent
Overall purpose
This is an exciting opportunity to play a key role in the national development and delivery of our relationships with the private sector to maximise income and impact to support refugees into meaningful employment.
The main purpose of the Partnerships Manager role is to deliver first-class account management and development of corporate partnerships to drive Breaking Barriers mission.
Working closely with Senior Partnerships Managers, Head of Corporate Partnerships, and members of the Income & Engagement and Services Directorates, you will be responsible for launching, retaining and developing a portfolio of partnerships ensuring we deepen and strengthen relationships whilst identifying opportunities for growth.
You will play your part in delivering and developing strategic relationships to bring value to our refugee clients and our employment and education programmes.
The successful candidate will have experience managing corporate partner relationships, including making fundraising asks and managing external communication with donors and partners at all levels of seniority. You will deploy your influencing skills and ability to build profitable relationships to great effect as you take a leading role identifying and nurturing future strategic partnerships. An understanding of Corporate Social Responsibility would be advantageous.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Wednesday 03 September. Please note that interviews will be held on a rolling basis, and we reserve the right to close the advert early if a suitable candidate is found. Early applications are strongly encouraged.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Rebecca Hughes for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About us
We are an independent charity that supports, promotes and represents public libraries. Our work is driven and led by our membership, which includes almost every library service in England, Wales, Northern Ireland and the Crown Dependencies (Guernsey, Jersey and the Isle of Man).
Across the areas we serve there are 176 individual library services with around 3,000 library branches serving over 61 million people.
Our unique approach is to bring these services together to share experience, expertise and evidence – driving innovation and impact across the public library sector.
While senior library leaders sit on our board and committees, we work with library staff at all levels.
As well as providing practical support, training and advice to libraries, we represent them to government and raise their profile in the media. We also develop and lead national library projects with cultural, academic and corporate partners.
We work to a strategic plan that runs until 2027, organised around four themes: drive, grow, connect and engage.
We generate income from membership subscriptions, commissioned services, events and grants. As an Arts Council Investment Principle Support Organisation, part of our core funding in England comes from the Arts Council to help embed their Investment Principles across the library network.
Our values
- We are supportive. We respond to the varied, emerging needs of our members and their communities to enable libraries to learn from each other, and other sector leaders, so that they can safeguard and improve their services.
- We are inclusive. We work with our members and partners to design and deliver our work and to determine our strategic priorities because we are committed to representing the diverse communities and libraries which we serve.
- We are open. We are in constant communication with our members and partners on all levels to learn from their experiences, reflect on our practice and develop our services. We welcome challenge and new directions for our work.
- We are ambitious. We believe that libraries are an essential part of the solution to a range of society’s needs. We promote innovation and collaboration to ensure that libraries are recognised locally and nationally.
Working at Libraries Connected
We are a friendly, collaborative team of around 20 staff based all around England and Wales.
We value diversity and are committed to promoting an inclusive working environment. We strongly believe that inclusive and diverse organisations are not only better places to work, they are more innovative, make better decisions and are more successful. We value people who bring unique perspectives and knowledge to our team.
We want to make our recruitment process as fair as possible. To reduce bias, we shortlist candidates based on their responses to up to six application questions. These are designed to tell us about your values, experience, attitudes to work, and transferable skills. We do not ask for a separate cover letter or supporting statement.
We offer flexible working as standard, helping work fit around family and caring responsibilities. Many of our staff work their hours in different ways, including flexi time and compressed hours. We are open to discussing what would work for you and be possible for the role.
All roles are remote and are open to applicants who live anywhere in the UK. We provide staff with a home office set-up including laptop, monitor and phone. There is the option to work from our central London office or use a co-working space if it is not possible to work from home.
We welcome requests for adjustments to our standard recruitment processes for anyone who needs them.
Our Commercial Team
We have a small commercial team with big ambitions for the sector.
Currently, we hold a single commercial contract worth around £3m per year delivered through 12 libraries. Our aim is to reach a point where we have a menu of commercial contracts that all of our 176 member library services can choose to benefit from according to the skills and assets of their service, their focus and strategy and of course the needs of their communities.
In the current funding climate for local authorities and local government services, these contracts are not just about the income and the services they can provide but about demonstrating nationally the power of the library sector, and how national services can be delivered locally through library services and the communities they serve.
Our approach is to identify and secure contracts procured by national government – either directly or with partners to extend the libraries’ capabilities – with an eye to local delivery through the library services. This allows us to centrally hold and manage the risk of the national contract, leaving the library services to deliver themselves.
We see libraries as a solution to many of society’s challenges and this is one route we use to bring the libraries into that solution.
This area is part of our long term strategy – we are seeking to build the commercial team with this role and while it is initially a 12-month contract, our hope is that with the role in place we can generate the income to sustain and build on it.
Our vision is an inclusive, modern, sustainable and high-quality public library service at the heart of every community in the UK.

The client requests no contact from agencies or media sales.
Join Addiction Family Support
Addiction Family Support is the leading UK registered charity for people affected or bereaved by a loved one’s harmful use of alcohol, drugs, or gambling, supporting over 3,500 people each year.
The Role: Operations Manager
As Operations Manager at Addiction Family Support, you’ll play a key role in keeping the charity running smoothly day to day. You’ll support our small, dedicated team by coordinating systems, processes, and technology that enable us to deliver our services effectively and professionally.
You’ll work closely with staff and volunteers across our Helpline, one-to-one and group services, and training provision. This is a flexible, part-time role (with potential to grow) for someone who thrives on organisation, problem-solving, and supporting others to do their best work.
Your responsibilities will span CRM and digital tools, data reporting, onboarding, and operational improvements – all with the aim of helping us support more people affected or bereaved by a loved one’s harmful use of alcohol, drugs, or gambling.
This is a remote role with quarterly team meetings in London. You’ll need to be confident working independently, while also contributing actively to our collaborative team culture and wider organisational goals.
Responsibilities:
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Develop and maintain our CRM (Bitrix24), including client and volunteer pathways, automations, forms, SPA and task management.
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Train and support staff and volunteers to use key systems:
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Bitrix24 (CRM).
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VCC by Call Handling (Helpline telephone app).
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Three Rings (Helpline rota scheduling).
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Microsoft Teams/Zoom (video calls).
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Extract and report on data from key systems to support monitoring and evaluation.
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Support recruitment and onboarding of new staff and volunteers.
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Help develop and implement new policies and procedures to support quality and consistency.
Join Our Team of Change-Makers
Are you ready to make a difference? We're on the lookout for vibrant, enthusiastic, proactive and collaborative individuals with the right skills and experience to become part of our incredible charity.
Be Part of Something Special
Our clients' continuous positive feedback speaks volumes about the impact of our work, and we take immense pride in it. Emilia Fox, one of our dedicated Patrons, stands with us in our mission.
Join an Award-Winning Journey
This is your chance to become part of an award-winning charity where every day is an opportunity to contribute to the greater good. If you're seeking a dynamic environment filled with compassionate individuals dedicated to creating positive change, we invite you to apply or reach out with any enquiries.
Supporting people affected or bereaved by a loved one's harmful use of alcohol, drugs or gambling.
The client requests no contact from agencies or media sales.