Recruitment officer jobs in south acton, greater london

Operations Officer 

Location: Home-based, with a minimum of every other week travel into our London Office (Islington)

Responsible to: Governance, HR and Operations Manager 

Responsible for: N/A 

Salary: Point 27-30, £30,116- £33,083 (a London Allowance will be applied to employees who live in London) 

We are pleased to offer a starting salary at the beginning point of the salary band. This position offers opportunities for salary increases based on performance and tenure. 

Hours: 35 Hours per week 

Job type: Permanent, subject to funding.

Benefits:  

• Friendly and collaborative working environment

• Remote working 

• 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees) 

• Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution) 

• Enhanced maternity, adoption and paternity pay 

• Occupational sick pay depending on length of service and pro-rata for part-time employees.

• Access to Employee Assistance Programme 

• Access to staff discounts

Closing date: 9th May 2025 

Interviews to take place: Monday 19th May 2025. These will be held via Microsoft Teams.

About the role:

Respect is looking to expand our Operations team with this new Operations Officer role. We’re looking for someone with demonstrable experience in scheduling meetings, HR administration, and coordinating internal and external correspondence with a variety of stakeholders. You must have a strong understanding of GDPR and Microsoft packages and be able to prioritise a busy workload in a fast-changing working environment. Ideally you will have some previous experience of minute-taking as well as inventory and supply management.

About you:

• Experience of administrative support in the above areas  

• Demonstrate a commitment to – and understanding of – the values, aims and objectives of Respect 

• Ability to handle sensitive information, and work with discretion 

• Commitment to policies that advance equity, diversity and inclusion practices 

• Ability to use your own initiative as well as part of a team 

• Be a problem solver, with an eye for efficiency and collaboration 

About Respect 

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.

How to apply 

Please visit our website for a full job description and person specification, where you can find and complete the application form and equalities monitoring form.

Please ensure that all application submissions are submitted in Word Document format only. 

Successful applicants must reside in the United Kingdom. 

We would particularly welcome applications from people from a wide range of backgrounds and across all protected characteristics1, particularly people from the following under-represented groups on our staff team:

• Black and minoritised people 

• Deaf and disabled people 

We would also warmly welcome an informal chat about the role, if you are interested but unsure whether you meet the requirements or would be suitable. 

Salary £27,000 - £31,000 per annum - subject to skills and experience 

Hours of work 37.5 hours a week over five days

Base Hybrid working for the foreseeable future with regular attendance to the office, Pears Building, Pond                                       Street, London, NW3 2PP:

                                    o Tuesday to Thursday must be in our office

                                    o Monday and Friday can be worked from home

The role

As the breadth and volume of our fundraising activity has grown over the last couple of years, an opportunity has arisen for a detail orientated and enthusiastic individual to join our database team. This role will be line managed by the Database Manager, with a dotted line to the Senior Database Officer to ensure the smooth running of our income processing activity, making a significant impact for the charity, and enabling excellent supporter care.

The team

Our dynamic fundraising department are preparing for an ambitious multimillion-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital. We pride ourselves on being a supporter focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals.

Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises two teams which work closely together to achieve our shared objectives:

- Our Public Fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges. Our Philanthropy and Campaign teams builds relationships with individual philanthropists, trusts, foundations, and corporate organisations which give, or have potential to give, £10,000 to the charity each year. They lead major appeal activity for the charity, currently focused on our exciting cancer campaign which is due to launch in 2025.

- Our database team sit within Fundraising, with their work underpinning and supporting the entire department.

Organisation

The Royal Free Charity stands at the threshold of its most important period of development.

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.

Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.

The recruitment process

To apply for this post, send your:

- CV (please include your last employer and dates of employment)

- Cover letter addressing how you meet the criteria set out in the job description and person specification.

Please note, that applications submitted without a cover letter may not be considered for this role.

Closing date for application: 2 June 2025, 12 noon.

Interview date: 10 June 2025

Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.

- You must be eligible to work in the UK

We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. 

As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.

We are looking for a Fundraising Officer to support income development across high value, special events and individuals, initially for a one year contract with the likely prospect of going permanent.

This is a UK home working role, with occasional travel.

The Charity
An incredible National social welfare and sustainability charity dedicated to proactively supporting health, safety and well-being to people across the country.

You would be joining a welcoming collaborative team within an inclusive and supportive organisation offering strong working benefits including
Flexible working options from 4 days a week to compressed or flexi hours
Generous contributory pension scheme
38 days annual leave for full time members of staff (including public holidays)
Employee Assistance Programme

The Role
Support a broad range of fundraising efforts across high value, individuals and special events.

Cultivate and recruit new and existing supporters, donors and fundraisers to actively engage in the fundraising and events activities.

Work effectively with teams to support on events including MP visits, partner events, media visits.

Support the Corporate Partnerships Manager in providing excellent stewardship and account management to existing partners.

The Candidate
Fundraising experience in any high value stream or individual giving / appeals capacity with the ability to manage relationships with a diverse range of people.

Experience of developing business plans and budgets, producing reports on progress and against objectives and financial targets.

Excellent written and communication skills.

IMPORTANT NOTE

Please note the charity are keen to interview ASAP so please apply today to not miss out.

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Insights Analyst - Charity - FULLY REMOTE

Understanding Recruitment NFP is delighted to be partnering with Animals Asia, a leading charity dedicated to creating positive change for animals across Asia, to find a talented Insight Analyst. This is a fantastic opportunity to join their dedicated Data, Technology and Insight team and play a key role in data-driven decision-making across the Supporter Engagement Department.

As an Insight Analyst at Animals Asia, you'll be instrumental in analysing complex datasets, identifying actionable insights, and delivering strategic recommendations that contribute directly to their impactful mission. You’ll collaborate closely with colleagues to build insightful dashboards (primarily using Tableau) and communicate key findings to stakeholders across the organisation. Your expertise in SQL and data visualisation will be crucial in driving Animals Asia's vital work.

Key Skills:

• Proficient in SQL for querying and manipulating data to extract meaningful information.
• Strong experience in working with data visualisation tools such as Power BI or Tableau to create clear and impactful reports and dashboards.
• Familiarity with the Google suite, Google Sheets, Google Meets, etc.
• Proven ability to work effectively with colleagues of all technical abilities, translating complex data into understandable insights and reports.

Contract Details:

• Position: Permanent (Fully Remote)
• Salary: £40,000 per annum
• Location: Home-based, ideally UK

This is an exciting opportunity to join a dynamic team within a truly impactful organisation.

To find out more about this opportunity and the recruitment schedule, please contact Harry Bullock at Understanding Recruitment NFP.

Home-Start Epsom, Ewell and Banstead is a voluntary organisation committed to promoting the welfare of families and children. Staff and Volunteers offer regular support including emotional and practical help to families in their own homes and specialist projects within the community.

We are recruiting for a part-time Community Engagement and Fundraising Officer. You will need enthusiasm, excellent networking and negotiation skills, with the ability to engage with the local community, individuals and businesses. You will have past experience in raising funds and with your local knowledge, will have the ability to generate income from a range of sources across Epsom, Ewell, Banstead and North Mole Valley. Knowledge of Home-Start would be advantageous.

You will have good IT, evaluation and report writing skills. Excellent communication skills are essential. You will have the ability to handle confidential financial and other data. You should understand and be committed to the role of the voluntary sector, be able to work in a small team, demonstrating the ability to work flexibly.

Use of a car (expenses paid) is necessary. A basic disclosure and barring (DBS) check will be required.

Closing date for applications is:

Tuesday 6th May (12pm)

Interviews – Weeks 12 &19th May 2025

Please note we do not accept CV’s

Home-Start Epsom, Ewell and Banstead is committed to equality of opportunity and diversity.

Home-Start Epsom, Ewell and Banstead is committed to safer recruitment practice as an important part of safeguarding and protecting children and vulnerable adults.

Home-Start Epsom, Ewell and Banstead is a Company Limited by Guarantee (No 8765689) & a Registered Charity (No 1156539.)  

We are looking for a Finance Officer at Cruse Bereavement Support. You will assist the Finance Team in maintaining accurate financial records of the charity. The work will involve processing sales orders and invoices, customer receipts and credit control. The role also includes completing bank reconciliations, processing expenditure and liaising with suppliers to ensure the account statements are accurate, and preparing accruals and prepayment schedules.  This is a unique opportunity to gain experience at a national charity and help make a difference.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. 

The closing date for applications is 18th May 2025, with interviews taking place from 21st May 2025 via Microsoft Teams.

Please be advised that if you do not hear from us by 21st May 2025, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

Are you looking for a rewarding communications role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Communications Officer at Solace Women's Aid.

A London charity, we exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with survivors and staff. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

This role sits within Solace’s Business Development directorate, which includes Partnerships and Public Affairs and Fundraising, as well as Communications.

About the Role

We are recruiting a Communications Officer to play a pivotal role in promoting Solace’s services and campaigning work to external audiences via social media and our website, and supporting Solace staff via internal communications. This role has a focus on social media, however skills and experience in copywriting and website maintenance are also essential.

This role will ensure domestic abuse survivors, decision makers, supporters and future supporters understand the life-saving services we offer, our hard-hitting campaigns, Solace’s impact on women’s lives and our contribution to bringing about lasting change. It will strongly support our fundraising team to raise vital funds to support survivors, and our public affairs team to ensure Solace maintains its status within the charity, women’s and government sectors.

In the year of our 50th anniversary, we are celebrating how much we’ve achieved, but also reflecting on the fact that there is so much more to be done. Join our passionate, committed team of women helping to bring about the day when everyone is able to live safe and independent lives which are free from gender-based violence, abuse and exploitation.

About You

We are seeking a hard-working individual with experience working in communications offices, across social media and websites. You will be creative while maintaining Solace style and tone, and able to work across a number of priorities at the same time. A team player, you will be able to evidence your impact on social media engagement and website unique users. You will be an adept copywriter, able to produce content to tight deadlines.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

Flexible working based on core hours of 10am-4pm

Focus on learning and development (internal career progression and training)

Generous holiday entitlement

Employer pension contribution

Family-friendly leave and enhanced maternity pay

Access to Inclusion Networks

Daily clinical debriefing

Employee Assistance Programme providing free 24/7 support and advice

Employee Benefits Platform offering staff discounts, benefits and savings

Flow & Restore yoga classes

Meditation sessions

Cycle to Work Scheme

How to apply

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, skills, and experience align with each point within the following sections of the Job Profile Document:

Values, Behaviours & Competencies

Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

IPSEA is the leading charity in the field of special educational needs and disability (SEND) law in England, and we provide free and independent legal advice and support to families of children and young people with SEND. We also provide training on the SEND legal framework, and we influence policy at both a local and national level.

We are looking for an experienced and motivated Trusts and Philanthropy Officer to join our small, ambitious fundraising team. IPSEA has a proven track record of successfully securing grants, and this is a new role designed to help strengthen and grow IPSEA’s income from charitable Trusts and Foundations. You will be responsible for researching new funding opportunities, preparing and submitting tailored applications and reports, and managing relationships with existing funders through thoughtful and timely stewardship. You will also support the early development of strategies in major gifts and wider philanthropy. 

This role is an opportunity to play a key role in our future fundraising strategy and help secure long-term financial sustainability for our services. 

You will work remotely, with occasional travel required for essential meetings approximately 4-5 times per year. 

If you share our commitment to protecting, promoting and upholding the rights of children and young people with SEND and would like to use your fundraising skills at IPSEA, we would love to hear from you. 

To apply

• Download our ‘Trusts and Philanthropy Officer Recruitment Pack’
• Visit our website to download an application form
• Submit your completed application form via our website

Please note that we do not accept CVs as applications.

Closing date for applications: 9am on Monday 12 May 2025 
First-round interviews: 21 or 22 May in central Birmingham

CENTRE FOR AGEING BETTER

Communications Officer – Homes team

· 3 months Fixed Term

· Salary £37,275 per annum

· Full time

· Flexible working options will be supported.

· Central London Office and Hybrid working

We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.

About the role

We’re looking for a talented and motivated Communications Officer to join our Homes team at the Centre for Ageing Better. In this exciting and varied role, you’ll lead on delivering high-quality, impactful communications that raise awareness of the importance of good quality, accessible housing for older people.

You’ll be responsible for creating engaging content across a range of channels – from blogs and case studies to media pitches and social media posts – and help shape and deliver communications and influencing plans for key projects. You'll also support events, stakeholder engagement and public affairs activity, working closely with colleagues across the Homes and Communications teams.

The role offers the opportunity to make a real difference to our external presence and influence, contributing to national conversations on housing and ageing. You'll be at the heart of a dynamic and supportive team, with flexible working and hybrid office arrangements in place.

About you

We’re looking for someone who is a strong communicator, creative storyteller and confident writer, able to turn complex ideas into accessible content for a range of audiences. You’ll be comfortable managing multiple priorities, planning communications activity, and working collaboratively across teams.

You’ll bring experience working in a communications role and have a good understanding of media engagement, content creation, and digital communications. Ideally, you’ll also have some knowledge of housing or the challenges facing our ageing population, but more importantly, you’ll have a passion for making change happen through great communications.

You’ll be highly organised, enthusiastic, and collaborative, ready to take the initiative while being a strong team player. A commitment to equality, diversity and inclusion is essential, along with a willingness to learn and grow in the role.

About us

The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network

Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.

The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.

We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.

We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.

We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.

PINF is the first charity in the UK that exists to support high-quality journalism. We exist at the cutting edge of charity law and need an experienced charity professional to make sure we do things properly. 

As Head of Operations & Governance, you will be responsible for overseeing the back-office operations of the charity. You will be a key point of contact for the team and support the Executive Director to ensure smooth, efficient and compliant operations.

You will be a senior member of the team, responsible for ensuring that PINF operates within its legal and regulatory framework, including in relation to charity, corporate, tax, employment and data protection regulations. The role involves liaising with the Chair, Board of Trustees, Executive Director, legal advisors and regulators to support best practice in financial management, governance, risk management and compliance.  

Duties and responsibilities 

• Financial Management 

• Ensure consistent delivery and quality of finance operations, including transactions processing, which will involve managing a bookkeeping service.

• Prepare and monitor annual budgets, management accounts and project budgets.

• Lead on the financial aspects of fundraising, contract management, and funder reporting. Including managing restricted and unrestricted funding. 

• Oversee the process of preparing statutory accounts, including liaising with accountants and auditors.

• Maintain internal controls and policies to protect assets, prevent fraud, and ensure business continuity. 

• Participate in the Finance & Fundraising Committee and support the Treasurer to plan and deliver meetings. 

• Prepare financial reports for board meetings and engage in board discussions.

• Governance 

• Manage our annual governance cycle, working closely with the Chair, Treasurer and Executive Director to ensure legal compliance and to plan and prepare for Board meetings including taking appropriate minutes.

• Manage the organisational risk framework including identifying emerging risks and working with the Executive Director to mitigate them.

• Companies House and Charity Commission filings.

• Develop and maintain a suite of policy to ensure PINF meets its obligations as a charity and an employer.

• Play an active part in board discussion to support good decision making.

• HR 

• Manage HR across the organisation; ensuring all HR processes and policies are fit for purpose, up to date and adhere to law, and are understood and implemented across the organisation.

• Manage recruitment processes for all staff.

• Manage the annual leave tracker. 

• Operations and administration 

• Ensure the smooth running of the organisation by leading operational planning and monitoring progress.

• Lead on relationships and contracts with external suppliers and contractors.

• Ensure PINF has appropriate insurance cover. 

• Occasional support with charitable activities (meetings, events, publications, etc.) 

Requirements  

• A professional qualification in finance, management, law, or a related field and at least five years’ experience relevant to this role.

• Deep understanding of good governance and best practice in the charity sector.

• Understanding of relevant laws relating to employment, data protection and running a charity. 

• Sympathy to the aims and objectives of PINF. 

• Full professional proficiency in English. 

• Right to work in the UK. 

Skills and attributes 

• Experience of managing charity finances and budgets (Essential). A related finance or accountancy qualification would be desirable. 

• Experience of managing operations in a comparable charity or business, with both strategic and day-to-day operational responsibilities. 

• Developing HR processes and policies and taking the lead in implementing these across an organisation. 

• Developing processes and procedures and making improvements for efficiency and impact. 

• Experience of working closely with trustees, non-executives or senior leadership teams.

• Strong oral and written communications skills, including having the confidence to use your expertise to provide feedback and constructive challenge to senior leaders.

• Excellent problem-solving and interpersonal skills. 

• Ability to work remotely and independently and to collaborate with others. 

• Enjoy being the key point of contact and support in a small, remote team. 

• Ability to stay on top of your workload by using relevant software (including Microsoft Office and finance software such as Xero), keeping accurate and up-to-date records, and prioritising between competing tasks. 

Please apply using Charity Job. Once you click apply you will be prompted to upload your CV and answer an application question in up to 5000 characters: What do you see as the main challenges facing PINF as a small but ambitious charity, and how will you use your experience to address them as Head of Operations & Governance? 

This role is a new post within our Fundraising and Communications team and an exciting opportunity to shape a growing area of our work. The successful candidate will have some experience of working on a range of events, ideally challenge and sports fundraising, including tasks such as participant recruitment, tracking income, contributing to supporter journeys and assisting with event day activities.

Doctors of the World UK (DoTW) is part of the global Médecins du Monde (MdM) network, which delivers over 400 projects in more than 70 countries, 6,000 volunteers and 5,000 employees. We deliver both emergency and planned medical support, staying to support people in need of healthcare for the long term. We advocate directly for the rights of everyone to access healthcare, no matter who they are or where they are from.

In the UK, we deliver our own domestic programme supporting people excluded from healthcare in the UK, including people seeking asylum and those who are homeless. Across our network we have projects ongoing in countries ranging from emergency responses in Gaza and Ukraine through to development work in Sierra Leone and Myanmar.

This role plays a part in our fundraising and communications team helping us to meet our fundraising targets and drive growth in both our responsive and strategic communications.

Our vision is of a world in which people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need.

Benefits

28 days annual leave plus bank holidays

Additional leave days, on top of the 28 days per calendar year:

o Birthday leave

o Religious leave

o 2 days for volunteering

o 1 day for moving house/relocating

- Pension

- Cycle to work scheme

- Flexible working: operating on a 35hr working week

- Registered as a London living wage employer

- Eye tests and subsidised glasses/contact lens

- Blue light card

- Breastfeeding arrangements

Application deadline Sunday 25th May 2300hrs.

Interviews week commencing Monday 9th June

Applications should include CV and cover letter (mandatory).

CEASE (Centre to End All Sexual Exploitation) is seeking a highly organised, detail-oriented Administrative Officer to join our small but driven team.

In this pivotal role, you’ll be the backbone of our day-to-day operations, keeping systems running smoothly, supporting our mission to bring justice to survivors, and helping to expose the harms of a society where sexual exploitation is increasingly normalised. You'll need a can-do attitude, excellent organisational skills, and a creative approach to problem solving.

This is more than just an admin job, it’s a chance to be part of something bigger. Alongside your core responsibilities, you’ll have opportunities to deepen your understanding of the issues we tackle through training and learning sessions.

If you’re a strong communicator, tech-savvy, and passionate about making a real difference, we want to hear from you. Join us in creating a safer, more just world.

Apply now and help CEASE drive meaningful change.

We are recruiting a General Advice Officer to support with the delivery of advice and welfare support to vulnerable guests who access the Community Wellbeing Service, a local support hub offering relief from the rising cost of living for local families. The General Advice Officer will support our guests on a range of areas including benefits, immigration, housing, money management and access to training and employment services. The postholder will provide high quality welfare advice and guidance through weekly one-to-one advice sessions, undertake case work, work with partners to facilitate referrals, and provide support to advice volunteers. 

The successful candidate must have at least two years’ experience delivering effective advice or in a similar capacity, demonstrate empathy, an understanding of the issues facing vulnerable people, and have in-depth and up-to-date knowledge of welfare benefits and housing policies/legislations, with a strong focus on achieving tangible outcomes for our guests.

Advice Work

• Carry out assessments to identify urgent needs and appropriate support pathways for members at the Community Wellbeing Service.
• Support outreach or community engagement activities as needed.
• Provide holistic and person-centred advice and casework on the main enquiry areas, particularly welfare benefits, housing, employment, health and wellbeing, immigration and money management.
• Maintain Sufra’s Advice Quality Standards and meeting tangible outcomes.
• Produce detailed case records on our case management system for the purpose of continuity, statistical monitoring and report preparation
• Apply for funds from trusts and foundations to support individuals and families with essential costs such as housing deposits or white-goods and/or cancellation of debts;
• Develop and maintain good working relationships with external stakeholders for joined up working, including statutory and voluntary service providers, making referrals for guests where appropriate.
• Enable and support guests to act for themselves, wherever appropriate.
• Monitor the progression of all cases to the point of resolution.
• Conduct follow-up calls with guests where needed and track outcomes
• Support volunteers who are working on delivering Advice Services e.g triage volunteers and pathways volunteers
• Provide advice to the General Advice Service as and when required

Case Management

• Manage own caseload and work independently to support guests
• Use of Case Management System (AdvicePro) as well as Microsoft Office for communication and document production.
• Support with developing case studies and gathering guest feedback
• Collect statistical information as requested for reporting purposes.
• Feed into the development of monitoring reports for funders and other stakeholders

Other Responsibilities

• Maintain and update the charity’s record of referral and signposting agencies;
• Ensure data protection regulations are adhered to, and that sensitive data is handled in accordance with relevant legislation and organisational procedures.
• Keep informed of new and changing legislation relevant to the post, and of local issues and policies
• Be committed to the aims, procedures and policies of Sufra’s advice service in every aspect of service delivery.
• Take part in supervisions, personal development training, team meetings and appraisals
• Undertake any other reasonable duties to support the operations of the charity.

About the Job
It is an important time at Sophie Hayes Foundation. Our strategy ‘Sustainable Freedom from Modern Slavery’ has launched and the charity is in a period of exciting transformation. This role is essential for the delivery of the strategy and ensuring that survivors of modern slavery, human trafficking, and exploitation have access to the support and opportunities they need to achieve their aspirations, independence, and a positive future – with soaring numbers of referrals to the NRM and thousands more victims living in fear of a hostile environment, this has never been more important than now.

But we cannot do this work without funds. Alongside a small, friendly, and dedicated team, you will coordinate and deliver a range of fundraising activities.

About You

This role would suit someone looking for meaningful, creative, and varied work, in an enthusiastic and motivated team.

You may have started to build a career in charity fundraising, corporate business development, or related areas.

You may have gained some experience across multiple different types of fundraising and development such as grant applications; donor relationships; community events; or institutional bidding.

You may enjoy networking and relationship building; designing creative projects, bids, activities, and events; and also, be comfortable with data management via a CRM.

We would love a team member who is efficient, reliable, creative, enthusiastic and ready to get stuck in helping across our range of fundraising activities.

We welcome applications from individuals with a range of skills and experience drawn from their professional and personal lives. We are happy to discuss adaptations to the role and the recruitment process.

If you find this role exciting and feel you have some, but not all the skills needed, please do reach out for a conversation.

What You’ll Do

• Trusts & grants: Work with the Development & Communications Manager to write and submit compelling funding applications to trusts, foundations and grant-making bodies to secure new and repeat funding.

• Scout for, build and maintain relationships with existing and new funders, donors, and partners, ensuring ongoing engagement and support.

• Events: Plan, organise and manage fundraising events, including overseeing event logistics, participant engagement and post-event follow up.

• Work with the Development & Communications team to generate new, innovative fundraising concepts and bring them to fruition.

• Manage the database of funders and donors and ensure contact is up to date.

• Support with monitoring and evaluation, including reports to funders

• Work closely with the communications team to ensure coordinate donor and external communications, and to contribute to our social media presence

• Identify roles and responsibilities that could be delegated to volunteers to maximise their support, supervising those assigned to you.

• Represent the Sophie Hayes Foundation with colleagues at meetings and events with external stakeholders. This may include deputising for more senior colleagues on occasion.

• Ensure the highest standards of safeguarding across all activities.

• Other duties which may arise under the implementation of the new strategy, as directed by the Development & Communications Manager.