Recruitment partner jobs in cheshunt, hertfordshire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping young people build brighter futures?
Do you love building relationships and making things happen in education? If so, we’ve got a brilliant opportunity for you to join our team as an Educational Partnerships Manager at Young Enterprise.
Who We Are
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion—we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day
About the Role
This is a role where you’ll really see the difference you make.
As Educational Partnerships Manager, you’ll work across South East London, building partnerships with schools, colleges, youth organisations and community groups—particularly in areas where opportunities are hardest to come by.
You’ll be right in the mix: planning events, delivering programmes, supporting volunteers and connecting with school staff to make sure young people have access to our inspiring enterprise and financial education experiences.
You’ll be a key driver of our Inspiring Futures initiative —helping young people break down barriers and imagine bigger futures.
It’s a varied, people-focused role with loads of room for creativity, independence and collaboration. Whether you’re visiting a school, chatting with a funder, or supporting a trade fair, you’ll be helping young people build skills that will last a lifetime.
You’ll love this job if you are…
- A brilliant relationship-builder, confident working with teachers, volunteers, and community leaders
- Passionate about education, social mobility, and giving every young person a chance to shine
- A natural communicator—whether leading a session in a classroom or inspiring a room of volunteers
- Organised and able to juggle multiple projects (with a great sense of humour!)
- Self-motivated, adaptable, and happy working remotely but never alone—you’ll be part of a close-knit regional team
- Excited by the idea of doing a job that combines delivery, relationship-building, fundraising and volunteering
Key Responsibilities
- Build and grow relationships with schools, colleges, youth clubs and local communities
- Focus on expanding our reach in areas of multiple deprivation and underrepresentation
- Deliver and support the rollout of YE programmes in schools and other settings
- Recruit, train and support volunteers—making sure they feel valued and inspired
- Work with your regional team to meet shared goals and celebrate local impact
- Help secure local funding by supporting fundraising efforts and managing project deliverables
- Support the planning of events, trade fairs and celebrations for young people
- Keep accurate records, track impact, and make sure safeguarding is front and centre
A few practical things:
- This is a hands-on role—you’ll sometimes be lifting resources, setting up venues and travelling regularly (a car and full driving licence are essential)
- You’ll need to be happy occasionally working evenings or weekends during peak delivery times
- Expect to be on your feet during some events or sessions—it’s all part of the fun!
Safeguarding Young People
We are committed to keeping young people safe. All successful applicants will undergo an enhanced DBS check and receive ongoing safeguarding training.
How to Apply
If you’re ready to help shape the futures of young people across South East London, we want to hear from you!
Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 16 November 2025. Please note that applications without a cover letter will not be considered.
Interviews will be held via Teams and may take place before the closing date. Please note, we are only able to respond to shortlisted candidates.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive. Apply today!
We empower young people to discover, develop and celebrate their skills and potential.
The client requests no contact from agencies or media sales.
Services & Development Lead
Location: Hybrid – with 2-3 days a week in our East London office
Hours of work: 28-35 hours a week - we are open to flexible working patterns, including working compressed hours, 4 or 5 days
Reporting to: CEO
Salary: £44,200 (this includes London weighting)
Contract: Permanent
Closing Date: Midnight 9th November 2025
Beyond the Streets is a UK charity with over 20 years’ experience of partnering with women in the sex industry, to see them safe from coercion, violence and abuse.
Job Purpose
As our new Services and Development Lead, you’ll play a vital role in shaping the future of Beyond the Streets. You’ll provide both strategic and operational leadership for our direct services, ensuring we continue to deliver high-quality, compassionate support to the women accessing our services. You’ll champion lived experience leadership, helping embed it at the heart of our organisation and across our wider network. With a focus on learning and impact, you’ll strengthen how we use data and evidence to inform practice, fundraising, and policy influence. You’ll also nurture and be part of a team that support our affiliate network- helping smaller projects grow, connect, and thrive. As a key member of the Senior Leadership Team, you’ll contribute to our vision, ethos, and long-term strategy, ensuring Beyond the Streets continues to create real change for women involved in the sex industry.
Who are we looking for…
This role would suit a thoughtful, strategic leader with a hands-on attitude and a collaborative spirit. It’s an exciting and varied position, offering the chance to shape services, and strengthen our impact across the sector. You’ll bring together leadership, data insight, and partnership building to help us deliver lasting change for women. It’s also a role where you’ll have the opportunity to recruit, develop and inspire others as part of a passionate, committed team.
- You have experience leading services or programmes, with a strong grasp of how to balance strategic vision and operational delivery.
- You’re confident using data, evidence and research to inform decisions, communicate impact and influence funders or policy.
- You have a solid understanding of the Violence Against Women and Girls sector and the systems affecting women facing sexual exploitation.
- You’re skilled at building partnerships, supporting smaller organisations, and aligning insights and practice with wider organisational goals.
You'll enjoy...
- Competitive pay – earn £44,200 per annum (this includes London weighting)
- Pension – 5% employer contribution, 3% employee contribution
- Generous annual leave – 33 days including bank holidays pro rata
- Flexible working – Our core hours are 10am to 3pm
- Family friendly policies – parental leave from day 1 of employment, an enhanced maternity pay policy and a flexi time policy as standard
- Career opportunities – develop yourself and your career in a reputable national organisation who are specialists in the VAWG sector
- Personal development allowance – to further your work-based skills and knowledge
- Cycle to work scheme– tax free allowance to buy
- Tech Buying Scheme– spread the cost of personal technology equipment and homeware across 12 months via payroll
- Travel season ticket loan scheme – an interest-free loan to enable team members to purchase a season ticket for travel between their usual place of residence and their usual place of work
- Clinical supervision – all staff are entitled to clinical supervision on request. A place to discuss work issues and challenges, and their emotional impact, on a regular basis.
- Blue light discount – a well recognized national discount card scheme. It will cost you £4.99 for two years’ membership but the discounts are large, and it’s widely accepted.
- Employee Assistance Programme (EAP) – a confidential and independent service designed to help you deal with personal and professional problems that could be affecting your home life, work life, health, and general wellbeing. EAP is available to you and to your immediate family.
When you join, you will receive a structured induction and training plan, including access to all our in-house paid training.
All roles are subject to proof of eligibility to work in the UK, satisfactory references and an enhanced DBS check.
To apply:
Please visit our website to access and complete our application form by clicking 'Apply'.
Please complete the Application Form giving as much information as you can that is relevant to the job you are applying for, lots of useful information including the person specification can be found in the applicant pack on our website.
We follow safe recruitment best practice, this means that there is certain information that we must receive from all applicants, as set out in our application form.
However, we recognise the value of and celebrate diversity and know that this format might not be accessible for everyone so please present this information to us in a different format if that works better for you. If you require any other reasonable adjustments at any stage of the process, please don’t hesitate to contact us to discuss your needs and let us know how we can best support you.
The client requests no contact from agencies or media sales.
Location: hybrid working - a minimum of 2 days in the Aldgate, London office per week
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva)
- three x basic salary life assurance cover
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
free, confidential employee assistance programme (Medicash) - access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
Join Dementia UK as a Challenge Events Manager where you will take the lead in delivering our DIY challenge events portfolio to grow our income in this area.
As part of the Mass Participation team, this is an exciting opportunity where we will look for you to develop the overall strategy for our DIY challenge events programmes. This covers all supporters who are taking on a sporting event through their own place. As Challenge Events Manager (DIY) you will identify and maximise opportunities for growth, ensuring the programme remains innovative and responsive to market trends. This will involve researching new opportunities, monitoring developments across the sector and continuously improving ways of working.
You’ll oversee the planning, marketing, budgeting and evaluation of events, using insight and innovation to drive growth. With a strong focus on collaboration, you’ll build meaningful relationships across internal teams and external partners, ensuring our events are delivered efficiently and compliantly. You will co-manage the Challenge Events team alongside the Challenge Events Manager (Third Party) which will ensure a joined-up approach to the overall Challenge Events programme, with shared learning and consistent delivery across all areas. You will have direct line management responsibility for three members of the team.
We’re looking for you to have proven experience in successfully delivering DIY challenge events, including participant recruitment, supporter journey development and stewardship communications to achieve income targets. With previous line management experience, you’ll have a strong background in leading projects, with the ability to guide and support team members to meet their objectives. You should have experience of working with external agencies, a clear understanding of marketing channels and digital techniques to drive participation, and a working knowledge of stewardship approaches.
This is a hybrid role, where you will spend two days in our Aldgate Head Office alongside the rest of the team to ensure great collaboration and a joined up approach to our mass participation events.
If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
This role will be subject to a Basic DBS check.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
Groundswell is a sector leader in participation, and our culture is built around the fact that over 65% of our staff have lived experience of homelessness or related experience. Our organisation benefits from a huge range of lived and learned experience and skills, and prides itself on ensuring our people and their experience and skills are at the heart of our organisation’s culture, delivery, and development.
Our organisation has grown substantially over the last five years, to a staff team of around 40 people, growing from being London-based to having staff across England, and the world-wide transition from purely office-based to hybrid working for most staff members.
We have been working hard to incorporate Trauma Informed Care Principles and a person-centred approach into our People function, while also building strong administrative practices, and we are looking for the right person to maintain these practices across the coming year in this maternity cover role. There are several projects that we have outlined as priorities for the coming year, including the streamlining and accessibility of our staff resources and the development of effective induction and onboarding practices and resources.
This is an exciting opportunity for someone who wants to develop their HR experience in a truly pioneering organisation, where lived experience and participation are key priorities. We’re looking for someone who has a solid grounding in employment legislation and best practice, which they are able to tailor to the circumstances and the individual they are supporting, while maintaining clear communication and effective People operations.
The client requests no contact from agencies or media sales.
Location: Hybrid working - Part London office-based and part home working. The post holder will work a minimum of one day a week in the office.
Salary: £31,800 per annum
Hours: 35 hours per week
Closing date: Tuesday 28 October 2025 at 10.00am
Interview date: Wednesday 5 November on Teams. Please note that there may be a second stage in person on Friday 7 November.
This is a funded fixed-term role for 2 years.
Who we are looking for
Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for a passionate and creative Brand and Marketing Officer to help us build on this momentum.
As Brand and Marketing Officer, you’ll play a key role in delivering impactful marketing and communications campaigns that raise awareness of type 1 diabetes and strengthen our connection with the T1D community. You’ll work across a range of channels and projects, supporting the national brand, marketing, content and digital team to bring our mission to life.
This is a fantastic opportunity for someone who is enthusiastic about brand storytelling, audience engagement, and making a real difference.
Experience required
You’ll have previous experience of:
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Supporting the planning and delivery of integrated marketing campaigns to grow awareness and engagement.
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Helping to ensure brand consistency across all communications and materials.
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Creating content for digital and print channels, including social media, email, reports and website.
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Developing and delivering paid for social media campaigns.
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Supporting celebrity engagement.
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Monitoring campaign performance and contributing to reporting and insights.
About Breakthrough T1D
Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
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Hybrid working arrangements
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Flexible working and will consider compressed hours
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Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
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Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
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Season ticket and cycle loan
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Pension scheme
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Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
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Personalised training to suit your career aspirations and professional development
Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
Improving lives today and tomorrow by accelerating life-changing breakthroughs to treat, prevent, and, ultimately, cure T1D and its complications


The client requests no contact from agencies or media sales.
Finance and Tax Administrator
Location: London
Hybrid (35 hours/week): 2 days a week in the office for first three months of probation, 1 day/ week thereafter
Salary: £33000 per annum
Contract Type: Permanent
About the Organisation
Reporting to the Financial Controller, this role sits within a respected UK-based educational charity
About the Role
This is a varied and hands-on role, combining international tax administration with core finance tasks. You'll manage tax returns across multiple jurisdictions, liaise with global partners, and ensure accurate financial reporting. You'll also play a key role in bank reconciliations, cash flow updates, and supporting accounts receivable functions.
Key Responsibilities
Prepare and submit international tax returns across various countries
Maintain accurate records of tax liabilities and payments
Collaborate with internal teams and external tax partners
Allocate and post daily bank receipts
Complete monthly bank reconciliations
Raise sales invoices and support credit control
Assist with year-end audit schedules and ad hoc reporting
Experience Needed
5+ years' experience in finance and accounts
Experience using a CRM system and other finance systems.
Experience posting sales invoices and resolving payment queries.
Bank reconciliation and cash posting experience
Experience working with large volumes of data.
Credit control experience would be beneficial - chasing customers for payments.
Excellent Excel skills
Excellent communication and relationship-building abilities
A proactive, flexible, and collaborative approach
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set is delighted to partner with a fantastic membership association in their search for a Marketing Executive mat cover role. This position offers an exciting opportunity to develop and implement strategic marketing initiatives, enhancing brand visibility and engagement within the professional membership sector. The successful candidate will contribute to delivering impactful campaigns that support organisational growth.
Key Responsibilities
- Develop, execute, and optimise marketing campaigns across various channels to increase awareness and engagement.
- Manage content creation for digital platforms, including social media, newsletters, and website updates.
- Analyse campaign performance data to inform future marketing strategies.
- Collaborate with internal teams and external partners to ensure consistency of messaging and branding.
- Assist in organising events, webinars, and promotional activities.
- Maintain and update marketing materials and documentation to support ongoing initiatives.
Person Specification
- Proven experience in planning and executing marketing campaigns across multiple channels.
- Excellent written and verbal communication skills.
- Strong organisational skills with the ability to manage multiple projects simultaneously.
- Proficiency in digital marketing tools, analytics platforms, and social media management.
- Ability to work independently and as part of a collaborative team.
- Creative thinking and problem-solving aptitude.
- A keen eye for detail and a results-oriented approach.
What’s on Offer
Salary: £36,000
12-month contract role
Hybrid working: 2 days a month in their central London office
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job overview
The role will focus on growing the value of funding from large trusts and foundations globally, as well as from corporate foundations and institutional funders via consortium partnerships with larger conservation actors.
The role will oversee grant and contract management with existing organisational and institutional partnerships, as well as grow this portfolio through developing a robust pipeline of new opportunities, finding creative ways to secure visibility and first meetings, developing relationships, compelling funding applications and ensuring strong contract management oversight.
The role will lead a team of two, work collaboratively with fundraising colleagues based in the US and UK to secure visibility with and develop strong long-term partnerships with new Trusts and Foundations; and work closely with colleagues in Kenya to ensure strong project delivery and grant management. Responsibilities include:
- Lead the implementation of the Trusts & Foundations (T&Fs) programme with a particular focus on growing the portfolio of large T&Fs in the USA, UK and European markets;
- Work with fundraising colleagues across priority markets and with communications colleagues, using innovative and proactive approaches to business development and relationship building to unlock visibility opportunities and develop relationships with new prospects; in order to develop and maintain a strong pipeline of high-value funding opportunities.
- Continue to oversee the current ‘programme funding’ portfolio which includes existing institutional funding partnerships and corporate foundation relationships in Kenya, ensuring that ongoing and new opportunities where they exist are capitalised on.
- Collaborate closely with and provide technical expertise to Ol Pejeta’s Project Implementation function in Kenya to develop and embed ‘programme funding’ systems, policies, processes, to ensure that the organisation works to the highest standards in grant management;
- Oversee collaboration and co-working with Ol Pejeta’s Programme teams and other colleagues to ensure high quality project design content is translated into technical proposals and budgets for donors;
- Work closely with Kenya’s implementation function to support strong project delivery and contract management.
- As a Head of, actively contribute to team and department objectives through decision making and action on planning, budgeting, monitoring and reporting.
Key Activities
- Support the Chief Fundraising Officer with overall strategy development, implementation and adaptation;
- Work closely with the Chief Fundraising Officer to ensure operational and budget planning, management and reporting of resources;
- Oversee the T&F team’s operational planning processes, annual reporting and core performance monitoring;
- Strategic coordination of multiple stakeholders in proposal development processes (programme experts, internal stakeholders, partners and donors);
- Build strong relationships across all departments of the organisation and with existing and new partners;
- Support the recruitment process/selection/appointment of fundraising staff across the department.
Strategic leadership delivery and management of Trusts and Foundations priority in the global fundraising strategy.
- Develop and implement tactics for T&Fs that support Ol Pejeta to meet its overall strategic objectives;
- Ensure that the relevant parts of the Fundraising strategy, planning and practice is adaptive to both internal and external changes and that the team adopts innovative approaches to its work;
- Effectively integrate T&F team objectives and outcomes into wider Ol Pejeta income targets and programme priorities.
Business development and management
- Proactively cultivate relationships with key prospects, donors and partners (with particular focus on US, UK and European markets);
- Network both internally and externally to ensure relevant stakeholder participation and intelligence gathering in various fora;
- Lead and coordinate proposal development, including budgeting, with programme teams and finance;
- Collaborate with Ol Pejeta’s communications and marketing department to ensure communication activities appeal to donor interests, promote our partnerships and help to position Ol Pejeta as a partner of choice;
- Research and share trends and intelligence on T&Fs, and develop relationships that strategically position the organisation to mobilise resources from new and existing donors.
Support effective grant & risk management and compliance
- Support the development and implementation of improved business policies to facilitate improved management of and accountability for T&F funding and other larger institutional partnerships;
- Provide quality assurance and technical backstopping on reporting and general compliance, in line with organisational and donor requirements;
- Guide the negotiation of strategic grants/contracts to ensure the organisation signs up to appropriate contractual requirements;
- Advise on the interpretation and application of donor rules, regulations, processes and procedures;
- Provide guidance and capacity building on grant cycle management to colleagues across the organisation.
People Management, Financial Management and Departmental contributions
- Provide inductions to staff across the organisation on T&Fs and institutional funding opportunity;
- Build, motivate and effectively collaborate with teams remotely;
- Conduct probationary reviews and annual performance management reviews for direct line management staff;
- Support the Chief Fundraising Officer to have oversight of the team budget lines;
- Work collaboratively with colleagues in the global fundraising team based in different geographical locations
- Contribute to overall departmental processes and initiatives;
- Act within the parameters set by the organisation on financial policies and procedures.
Capacity Building and Knowledge Management
- Ensure effective cross-functional collaboration to strengthen fundraising and grant management skills across the organisation;
- Oversee the development and maintenance of information systems and tools for sharing donor policies and guidelines, funding opportunities and best practice across the organisation;
- Keep pace with international developments and engage with other INGOs to keep abreast of opportunities and global trends in T&F fundraising.
Education, Language & Qualifications
- Bachelors or equivalent in a relevant field preferably Fundraising / International Development;
- Excellent verbal and written communication with fluency in English;
- Language skills in Swahili and German advantageous.
Essential Knowledge, skills and Experience
- Relevant experience working in an international NGO or philanthropy environment with diverse workforce;
- Experience in Trusts & Foundation fundraising across international markets;
- Demonstrated experience cultivating and managing relationships with trusts and foundation donors (or others) to secure six figure grants;
- Substantial experience cultivating and managing donor and stakeholder relationships;
- Exceptional interpersonal, influencing and negotiation skills with demonstrable proactivity in business development;
- Strong technical proposal writing and budget skills;
- Strong ability to manage staff and influence team members remotely;
- Ability to manage and facilitate complex projects and processes;
- Experience working on the African continent with a deep knowledge of conservation and community development;
- Willingness to travel internationally as required;
- Willingness to be on call for donor enquiries out of hours.
Desirable Knowledge, skills and Experience
- Tendering and project management experience;
- Knowledge of conservation finance including the biodiversity credit market;
- Personal network of contacts and relationships in T&Fs;
- Experience in developing complex institutional funding bids;
- Understanding of developments in alternative finance for conservation;
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Contract: We are currently recruiting for two vacancies:
- x1 permanent
- x1 fixed term contract until October 2026, parental leave cover
Location: Based in Crisis Skylight London, 50-52 Commercial Street, E1 6LT for majority of the year apart from December and January when you will be based in Crisis Centres which will be based all over London.
Hours: Full time, 35 hours per week. You will need to be avaliable to work over the Christmas period and on Bank Holidays with time of in lieu given in accordance with Crisis’ TOIL policy.
We are looking for someone to start ASAP.
About the role
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Crisis at Christmas is our unique event, with centres across Britain offering people experiencing homeless food, clothing, advice and support with health, housing, employment and benefits, as well as a safe space to stay at an extremely challenging time of year.
Our Christmas Case Management Team work across the Crisis at Christmas services in London. We provide support to guests of Christmas experiencing homelessness and who lack support from other services. We continue this support into the year after Christmas and we take further referrals throughout the year from partner agencies.
We prioritise building meaningful relationships and work with people to identify what works for them. Our approach is developed from trauma informed, strengths-based and intensive case management approaches and we deliver this through an outreach-based service, working across the London boroughs.
About you
We are looking for an experienced, skilled and driven person to join the Case Management Team as a Case Manager. In this key role, you will support a caseload of people experiencing homelessness. You will ensure the accuracy of records and data, compile reports which evidence our impact, oversee financial systems and support the mapping of services across London reporting. The role also provides opportunity to supervise volunteers, collect feedback from members, and support the team manager with service development.
You will receive support with training, regular supervision, and professional development. Crisis is an innovative and multi-faceted organisation and there are many internal opportunities to get involved with as well. Finally, you will be joining a high performing and highly experienced team, who are passionate and motivated to improve the quality of life of people experiencing homelessness across London.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 19 October 2025 at 23:59
Interview date and location: Wednesday 29 and Thursday 30 October in person at Crisis Skylight London, 50-52 Commercial Street, E1 6LT
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set are delighted to be partnering with a charity to recruit a Senior Legacy Marketing Manager for a 6-month contract. This is a fantastic opportunity to lead the development and delivery of a sector-leading Legacy and In Memory Giving programme during a key period of strategic growth.
Reporting to the Head of Individual Giving and Legacy Marketing, you will oversee the charity’s Legacy and In Memory marketing activity, delivering a best-in-class supporter experience and driving long-term income growth.
Key Responsibilities:
- Develop and implement a comprehensive Legacy Marketing Strategy, focused on increasing legacy intenders and pledgers.
- Lead the ongoing development of a stewardship and acquisition programme, ensuring engaging and insight-led supporter journeys.
- Shape and deliver a long-term In Memory Giving strategy, working collaboratively across internal teams and with external agencies.
- Manage a budget with oversight of expenditure and income targets.
- Lead the planning, implementation, and evaluation of legacy and in-memory campaigns across multiple channels.
- Build and maintain relationships with creative, media, and Free Will scheme partners to ensure campaigns are effective, compliant, and on brand.
- Line manage a Legacy Manager, with indirect management of senior executives.
Person Specification:
- Substantial experience in legacy marketing or legacy fundraising, ideally within a large or complex organisation.
- A proven track record of developing and delivering multi-channel marketing campaigns.
- Strong strategic planning and budget management capabilities.
- Excellent relationship management and stakeholder engagement skills.
- Experience managing agencies and supplier contracts, ensuring high-quality and cost-effective delivery.
- Demonstrable understanding of data protection, fundraising regulation, and compliance.
- Strong leadership and line management experience, with the ability to inspire and motivate others.
- Exceptional communication skills, with the ability to convey complex ideas clearly and persuasively.
- A proactive, solution-focused approach with a keen eye for innovation and continuous improvement.
What’s on Offer:
- An exciting 6-month contract within a fantastic organisation.
- A hybrid working pattern with 1-2 days per-month onsite in London.
- A fantastic salary of £45,000 to £50,000 for the successful candidate.
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email).
We aim to get back to all successful candidates within 72 working hours. Please note you must live and have the right to work in the UK as sponsorship cannot be offered.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Director of Quality and Impact
Lead on quality, evaluation and impact at Get Further, driving evidence-based improvements that help more students get further.
Salary: £60,000–£65,000 (including £2,000 London weighting)
Location: London/Remote working. Staff in London are expected in the office 2 days per week. Staff outside London have more flexibility but must travel to the office at least once per month.
Hours: Full-time. Flexible patterns can be discussed.
Contract: Permanent
Start date: February 2026
About Get Further
Get Further helps disadvantaged learners in further education achieve gateway English and maths qualifications. Our programmes include award-winning small-group GCSE tuition, Functional Skills support for apprenticeships, and training for teachers and leaders.
We aim to give students a meaningful second chance in education, unlocking opportunities that would otherwise be out of reach.
The Role
We are seeking a strategic, analytical and collaborative Director of Quality and Impact to lead Get Further’s approach to programme quality, evaluation and impact. This senior role will ensure we understand what drives success for our students and embed learning across the organisation.
Key responsibilities include:
- Leading the Impact and Quality Team, managing Senior Data Officers and Curriculum Managers, and promoting effective cross-team working.
- Developing and refining evaluation frameworks and methodologies to measure programme impact and outcomes.
- Ensuring high-quality, consistent programme delivery with robust quality assurance processes.
- Analysing data and insights to inform decision-making and improve student outcomes.
- Leading the production of impact reports and evaluation outputs for trustees, funders, partners, policymakers and the wider team.
- Contributing to Get Further’s senior leadership, helping shape overall strategy and organisational priorities.
- Supporting business development and funding applications by embedding impact and evaluation evidence.
- Representing Get Further externally at conferences, stakeholder meetings and advocacy opportunities.
- This role provides a unique opportunity to influence the direction of a growing charity and have a tangible impact on thousands of young people each year.
About You
- You will be an experienced leader with a strong background in:
- Impact evaluation, programme quality assurance or educational research.
- Managing and motivating teams to deliver ambitious outcomes.
- Communicating complex findings clearly to a range of stakeholders.
- Leading strategic initiatives and projects across multiple teams.
- Understanding the UK education landscape, ideally further education or tuition.
- Working collaboratively and influencing at senior levels.
- You should be passionate about tackling educational disadvantage and committed to improving outcomes for young people.
Benefits
- 36 days holiday per year (including bank holidays)
- Flexible hybrid and remote working
- Ongoing learning and development opportunities
- Cycle to work scheme
- Employee Assistance Programme
- Termly in-person team development days in London
- Work in a progressive, socially conscious organisation with real impact
How to Apply
Submit your application via our website by 9am on Thursday 30 October.
This is a UK-based post. Applicants must have the right to work in the UK. Get Further is an equal opportunities employer and welcomes applications from all backgrounds. Please let us know if you require reasonable adjustments during the recruitment process.
To support students in further education from disadvantaged backgrounds to secure gateway English and maths qualifications that unlock opportunities.
The client requests no contact from agencies or media sales.
About Us
Unfold is an established local charity, supporting young people and families in Westminster and Kensington and Chelsea to get where they want to be, identifying and achieving their goals through mentoring and peer support.
For over 35 years, we have been supporting people who face social injustice, from families seeking asylum and young people excluded from school to women rebuilding confidence after hardship. Our programmes are rooted in empowerment and inclusion, led by trained volunteers who mentor, listen, and champion change.
Last year, we supported over 450 women, young people, and families, and with our team now 19-strong, we’re growing our reach, our partnerships, and our impact.
About the Role
We’re looking for a Volunteer & Communications Coordinator who believes in the power of people and storytelling.
This is a role for someone who’s passionate about community and inclusion, and who can bring both heart and strategy to the way we recruit, train, and celebrate our volunteers.
You’ll lead the development of our volunteer and communications strategy, ensuring our work is inclusive, rooted in social justice, and reflective of the communities we serve. From recruiting and training new mentors to telling powerful stories that shift narratives, this is a role where people skills meet purpose.
You’ll:
- Build meaningful partnerships with community organisations, universities, and employers to grow a diverse volunteer base.
- Oversee each step of the volunteer journey, recruitment, training, and recognition, ensuring every volunteer feels supported and valued.
- Shape Unfold’s digital presence and social media, amplifying Global Majority voices and sharing stories that inspire others to get involved.
- Work collaboratively across programmes to strengthen processes, maintain accurate data, and embed rights-based practice.
About You
You’ll bring:
- Excellent written and verbal communication skills and a confident, engaging style.
- Strong organisational ability - able to manage multiple priorities.
- Good data management skills and attention to detail.
- Understanding of the volunteer sector and enthusiasm for supporting families and young people to thrive.
- Experience in marketing or external communications, including managing social media and creating materials in Canva or similar tools.
- Ability to create compelling case studies and campaigns, and working with tools such as Mailchimp/
If you’re a storyteller with a social purpose who can bring warmth, structure, and creativity to a growing organisation, we’d love to hear from you.
Why Join Us?
- Holidays: 25 working days (along with additional Christmas closedown days)
- Pension: We offer a generous pension provision. New staff are automatically enrolled for a pension after three months, and after six months, we will match your contribution up to a maximum of 8%.
- Team working: We are a small but brilliant team: we're supportive, diverse, and we help each other out. There are always opportunities to get involved in different aspects of the organisation, or lead on new initiatives.
- Training opportunities: We want to ensure that our team is continuously learning and building expertise in their field. For this reason, we offer each team member two days per year dedicated to professional development and training opportunities.
- Wellbeing - How we feel matters: Staff have access to a comprehensive Employee Assistance Programme, and our staff Wellbeing Champions are leading on the design and delivery of our wellbeing strategy, including the review of our quarterly wellbeing survey. Staff have regular supervision sessions to encourage reflection and discussion on our work and wellbeing. Additionally, we’re excited to introduce three days a year dedicated to team-building activities. These days are an opportunity to build skills, foster connections, and recharge as a team!
- Flexible working: We're happy to consider flexible working arrangements in line with the requirements of the role.
- Working Environment: We work in a beautiful, accessible, eco-friendly co-working space with a number of other charities, with plants, a leafy roof terrace and free hot and cold drinks. With comfortable spaces to read quietly or talk in a group, our workspace is somewhere you'll want to be.
Unfold supports families and young people in London, helping them get where they want to be through mentoring powered by volunteers and support groups

The client requests no contact from agencies or media sales.
Flexible and rewarding position within a dedicated and supportive team, working together to develop teamwork, leadership, and employability skills that inspire the next generation to aim high.
Are you looking to join an exciting organisation that is truly making a difference?
The Jon Egging Trust are seeking a highly motivated individual with experience of working with young people, to plan and deliver inspiring teamwork, leadership and employability programmes in Hampshire (Mainly within an hours of Portsmouth). The role involves liaising with school staff, local partners (including the Military and local businesses) and volunteers to ensure programmes meet the needs of our young people and is supported by the Regional Manager, Hampshire and Dorset. You will be joining a fantastically motivated and committed team of workers who are all passionate about improving the lives of young people through our specialist youth programmes.
The successful candidate will be based from home with a requirement to travel to partner schools and business sites in and around Hampshire (mainly within an hour of Portsmouth). Fuel expenses are paid and travel time is included as part of working hours. Working with secondary schools to provide early support programmes, core delivery time is usually within the school working day and during school terms only. All other working hours can be managed with flexibility by the post holder to ensure that all administrative tasks are completed as required.
Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people. We welcome applicants whatever your background and whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch.
About the Jon Egging Trust (JET)
At JET, we support vulnerable young people to get back on track and realise their potential; more than 45,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.
Our benefits package includes:
- Flexible working
- Enhanced annual leave
- Homeworking allowance
- Occupational pension scheme
- Occupational sickness scheme
- Special paid leave provision
- Enhanced family leave
Download the Candidate Information Pack
Read our Applicant Privacy Notice
Child and adult at risk protection policy statement
The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.
To apply
Please complete our online application form.
The closing date is Sunday 2nd November at 23:30hrs.
Formal Interviews will either be held via Teams, plus an in-person session delivery at one of our partner schools in Hampshire or both aspects will be in person, the week commencing Monday 10th November location to be confirmed.
Questions?
Contact us through our website.
Please note:
Due to our anonymised recruitment process, if your application is not shortlisted, we are unable to provide personalised feedback.
To become an employee at JET, you must be able to provide evidence of your right to work in the UK and a satisfactory DBS check – enhanced with children's barred is required for this role.
As part of our safer recruitment process, all candidates invited to a final interview will also be required to complete a confidential self-disclosure form, which allows any relevant information to be discussed in line with our safeguarding policy.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you a talented communicator who shares our passion for using scientific evidence to benefit the lives of animals? Can you help us to disseminate knowledge about animal welfare to a wide range of audiences?
We, the Universities Federation for Animal Welfare (UFAW) and the Humane Slaughter Association (HSA), are two sister charities focused on the promotion of scientific, evidence-based approaches to animal welfare. We fund research, support the animal welfare science community, and advocate for evidence-based improvements to animal welfare worldwide. Communicating animal welfare science to both specialist audiences and the wider public is key to turning knowledge into real-world improvements in animal welfare. We are seeking a Scientific Communications and Content Assistant to join our talented Scientific Communications Team during an exciting period of growth and change for both charities.
The Scientific Communications and Content Assistant will support us to deliver our scientific communications strategy by helping to draft, design and publish engaging content for our print and digital platforms. This includes assisting with the creation of visual and written content that effectively convey complex scientific information to our diverse audiences.
The role will report to our Scientific Communications and Outreach Manager and work closely with the Public Affairs Lead and other internal teams to create engaging content for our audiences. We are seeking candidates with strong written, editing and visual skills, attention to detail, and the ability to collaborate with subject matter experts to ensure accuracy and clarity.
The ideal candidate will enjoy working as part of our small multi-disciplinary team and be confident to work unsupervised when necessary. You will be happy working across multiple projects, adapting to different communication styles and priorities, and keeping messaging clear and consistent across varied audiences.
This role will be home-based. Because we’re based in the UK, the appointee will need to be UK-based and legally entitled to work in the UK. You will be expected to occasionally attend our offices in Hertfordshire to carry out duties as required and attend meetings. Travel costs and subsidence will be covered for you in these situations. The role may also require occasional travel within the UK and possibly overseas for events and other relevant activities - some of which may occur at weekends or in the evening.
What you’ll be doing
- Drafting copy, designing graphics/visual materials (eg using Canva) and producing content for print, web, email, and social media
- Overseeing the Charities’ day-to-day social media activity, including scheduling posts, monitoring channels, and responding to engagement.
- Assisting with the creation and dissemination of the Charities’ content including but not limited to press releases, newsletters, and digital campaign materials.
- Liaising regularly with internal teams to stay up to date on the Charities’ activities and to plan and schedule content across channels.
- Monitoring social media analytics and Mailchimp performance metrics to support reporting and strategy development.
- Collaborating with internal teams, for example Fundraising, to ensure consistent messaging and branding.
- Occasionally creating, editing and publishing video content.
- Liaising with external agencies, partners and stakeholders.
- Ensuring all materials and communications are accessible and inclusive.
- Occasionally travelling within the UK and overseas for conferences, meetings and other events - some of which may take place during evenings or weekends.
What we’re looking for
- Proven experience in digital communications, content creation and social media.
- Demonstrable writing and editing skills with a high level of accuracy and attention to detail.
- Proficiency in using social media platforms (eg LinkedIn, Facebook, BlueSky and YouTube) and scheduling tools such as Hootsuite.
- Experience using graphic and content design tools such as Canva.
- Ability to monitor, analyse and interpret performance analytics from platforms including Mailchimp, social media, Hootsuite etc.
- Proven organisational and time management skills.
- Experience of working collaboratively with diverse teams, with well-developed interpersonal skills.
- Knowledge of and commitment to inclusion and accessibility.
- Experience working within brand and tone of voice guidelines.
- Experience creating content tailored to a diverse range of audiences and stakeholders.
- An understanding of and comfort with the Charities’ approach to animal welfare which includes co-operation with the livestock and slaughter industry, as well as laboratory animal researchers. Whilst both charities promote the highest standards of animal welfare, they do not oppose the use of animals by humans for research or food.
It would be great if you have
- Experience working in a charity or non-profit environment.
- A background in science such as a BSc or relevant experience in a scientific charity or setting.
- Knowledge of animal welfare science and practices.
- Familiarity with website content management systems such as WordPress.
- Experience creating and editing video content.
- Understanding of policy communications or advocacy work.
- Understanding of SEO, engagement metrics, and digital advertising.
How to apply
Please submit your CV and a covering letter (of no more than two pages of A4) that describes how your knowledge, skills and experience meet the requirements of our role. Applications close at 23:30 BST on Sunday 19 October.
First round interviews will be held online on 3 November 2025, and second round interviews held in London on 10 November 2025.
We use anonymous recruitment at the screening stage to enable an inclusive recruitment process.
What we can offer you
- 25 days annual leave increasing to 30 days after ten years of service*.
- Flexible working, including opportunities to work from home.
- Day one employer pension contributions of 8% of salary, into our pension scheme.
- Access to AonProtect Assistance which includes access to counselling services, legal, tax, medical and bereavement advice
- Access to Mental Health First Aiders with two wellbeing days* per year to rest, recharge, and focus on mental, emotional, or physical health - without using annual leave.
- Optional childcare salary sacrifice scheme.
- Pet bereavement leave.
- Generous sick pay policy.
- Training and development opportunities.
*Pro-rata for part-time employees.
Please submit your CV and a covering letter (of no more than two pages of A4) that describes how your knowledge, skills and experience meet the requirements of our role. Applications close at 23:30 BST on Sunday 19 October.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Service User Engagement Lead
Job Title: Service User Engagement Lead – Criminal Justice Services
Service/Division: Criminal Justice Services
Reports to: Senior Service Manager
Direct reports: A team of CJS Champions and Ambassadors
Location: Based in London (Finsbury Park, Stratford, Hammersmith). Primary office location is Hammersmith and please note that this role requires you to work in an office 5 days a week
Working Pattern: Full Time, office-based Monday – Friday, 9pm – 5pm
Reports to: London Senior Service Manager
Job Type: Fixed term contract until March 2027
Salary banding: £27,000- £32,000 per annum
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
Job Summary
Advance’s Minerva service works with women and young women and girls involved in the Criminal Justice System offering safe, targeted support and advocacy to women to help them address their complex needs in relation to the 9 pathways to offending, such as substance misuse and financial difficulties, aiming to reduce re-offending, encourage desistance amongst repeat offenders, and empower women to live safe, crime free lives.
Working as a Service User Engagement Lead you will be responsible for supporting the operational delivery of our service user engagement programme that will be a part of the Minerva service across London, including leading a team of CJS community champions and ambassadors and supporting in the oversight and delivery this programme across our 3 criminal justice services. In addition, this role requires you to build effective relationships with the criminal justice teams across London, and the regions alongside our partners and service users.
An integral part of the Service User Engagement Lead role will include delivering planned monthly supervision and ad-hoc supervision and having oversight of safeguarding and risk management for the CJS champions and ambassadors that you are working alongside. You will support the Senior Service Manager and Service Managers in delivering key information to keyworkers, in staff meetings and in day-to-day interactions to help promote the service user engagement programme.
You will lead your team and service while working collaboratively with fellow Advance managers and teams, external agencies and key stakeholders across London to provide a consistent and holistic service.
Key responsibilities and duties
- Support the recruitment, onboarding, and exit processes for champions and ambassadors including processing checks and welcome packs. Creating and supporting a positive culture of CJS Champions and ambassadors within the service
- To ensure the voice of service users is heard, valued and have influence throughout all areas of services, development design and delivery
- Supporting the CJS champions and ambassadors in post with their professional development
- Support with coproduction of projects across sites including coproduction space and service user activities, representing the views and opinions of those who access our services by leading on service user board meetings, focus groups and training sessions.
- Oversight of the welfare and wellbeing of CJS Champions and ambassadors
- Embed processes that enable you to engage with those who access our services, by listening to their views and asking for their feedback. Provide feedback and updates to those who access our services informing them of any changes and decisions.
- Work with staff and the local community to improve and develop the service, promoting our strategy
- Maintain accurate and up-to-date records on champions and ambassadors and service user engagement via our internal database and spreadsheets.
- Manage invitations, bookings, and logistics for internal and external events, meetings or workshops involving CJS community champions and ambassadors
- Ensure all CJS champion and service user information is managed confidentially and in line with Data Protection regulations.
- Keep CJS champions and ambassadors training and participation records up to date.
- Support in monitoring engagement levels and preparing basic reports or summaries on Service User Involvement champions and ambassadors.
- Be responsible for your own personal learning/development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
- Participate in supervision, training and meetings as required and assist in the development of services in line with agreed development plans.
- Work collaboratively with the Service Managers to ensure that the work supporting women in the CJS is a coherent and well organised service, meeting regularly to communicate issues across the team and reporting achievements, challenges and proposed solutions.
About You
To be successful as the Service User Engagement Lead you will need the below experience and skills:
You are an organised and empathetic individual with experience in supporting service user involvement and champion/ambassador programmes. You’re confident managing the full lifecycle of engagement - from recruitment and onboarding to professional development and exit processes - ensuring safeguarding and data protection protocols are followed at all times.
You have a strong understanding of co-production principles and are passionate about ensuring the voices of those with lived experience are heard, valued, and embedded in service design and delivery.
Your ability to build positive relationships enables you to effectively support the welfare and wellbeing of community champions and ambassadors, while also engaging wider staff and community networks to improve services.
With strong administrative skills, you’re confident in managing data systems, coordinating events, and maintaining accurate records. You’re proactive in monitoring engagement levels and can contribute to reporting and service development activities.
Collaborative by nature, you work well within a team, communicate effectively, and are committed to continuous learning. You stay up to date with relevant legislation, policy, and best practice, and thrive in environments that value service user voice, equality, and community impact.
How to apply
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
- Closing Date for Applications: 19th October 2025*
- Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team at Advance and we will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.