Refugee jobs

About Us

Unfold is a bold, community-rooted charity supporting children, young people and families to thrive on their own terms and shape the systems around them. We’ve been driving social justice locally for 35 years, powered by brilliant volunteers who mentor, champion and walk alongside the people we serve.

About the Role

We’re growing fast, and we’re looking for someone who can supercharge our volunteer experience. You’ll lead the full volunteer journey,  recruiting community-rooted mentors, designing inclusive training, strengthening partnerships with universities and employers, and making sure every volunteer feels valued, prepared and inspired.

About You

You’ll embed social justice, accountability and care at every step, ensuring our volunteers reflect the communities we support. If you’re a relationship-builder, a storyteller, a strategist and a champion of equity who knows how to turn passion into action, we’d love you on our team.

We’re eager to hear from applicants with lived experience of the challenges our service users face, including people from the global majority, women, people living with disabilities, and those who identify as LGBTQ+.

Why Work with Us

• Holidays: 25 working days (along with additional Christmas closedown days)
• Pension: We offer a generous pension provision. New staff are automatically enrolled for a pension after three months, and after six months, we will match your contribution up to a maximum of 8%.
• Team working: We are a small but brilliant team: we're supportive, diverse, and we help each other out. There are always opportunities to get involved in different aspects of the organisation, or lead on new initiatives.
• Training opportunities: We want to ensure that our team is continuously learning and building expertise in their field. For this reason, we offer each team member two days per year dedicated to professional development and training opportunities.
• Wellbeing - How we feel matters: Staff have access to a comprehensive Employee Assistance Programme, and our staff Wellbeing Champions are leading on the design and delivery of our wellbeing strategy, including the review of our quarterly wellbeing survey. Staff have regular supervision sessions to encourage reflection and discussion on our work and wellbeing. Additionally, we’re excited to introduce three days a year dedicated to team-building activities. These days are an opportunity to build skills, foster connections, and recharge as a team!
• Flexible working: We're happy to consider flexible working arrangements in line with the requirements of the role.
• Working Environment: We work in a beautiful, accessible, eco-friendly co-working space with a number of other charities, with plants, a leafy roof terrace and free hot and cold drinks. With comfortable spaces to read quietly or talk in a group, our workspace is somewhere you'll want to be. 

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England as part of the Resettlement Asylum and Integration (RAI) department.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. 

The Purpose of the Role

The purpose of the Programme Finance Officer role is to provide financial and administrative support to ensure effective financial management of programmes and projects implemented in the UK. The postholder supports the Programme Finance Manager with budgeting, expenditure monitoring, and financial reporting, as well as performing key transactional tasks such as reviewing and processing invoices, verifying supporting documentation, preparing payment requests, and reconciling project accounts.

The postholder ensures financial accuracy, compliance with donor and organisational policies, and contributes to the timely delivery of high-quality programme financial information.

Scope and Authority 

•  Acts under the supervision of the Programme Finance Manager and in accordance with organisational financial policies and procedures.

•  Authorised to review and verify programme-related financial documents (e.g. invoices, expense claims, timesheets) for accuracy and compliance prior to submission for approval.

•  May prepare and process payment requests, journal entries, and financial reconciliations, subject to approval by the Programme Finance Manager.

•  Authorised to communicate with internal departments on financial matters within assigned programmes.

•  May represent the finance unit in meetings when delegated by the Programme Finance Manager.

Responsibility for Resources:

Financial Resources

Responsible for accurately processing and monitoring programme financial transactions, including reviewing invoices, expense claims, partner financial reports, and payment requests in line with approved budgets and financial policies. Supports the Programme Finance Manager in ensuring effective use of programme funds and adherence to donor and organisational financial requirements.

Information and Data

Responsible for maintaining accurate, up-to-date financial records, databases, and supporting documentation for all programme activities. Ensures confidentiality and integrity of financial data and compliance with data protection policies.

Human Resources

Responsible for providing financial guidance, training, and support to programme staff and implementing partners but has no direct line management responsibilities.

Key Working Relationships

o  Programme Finance Manager – direct supervisor; receives guidance and provides regular updates on financial matters.

o  Programme Managers – collaborates on budget monitoring, expenditure tracking, and financial reporting.

o  Programme Team – provides support on expense claims, invoices, client expenses, timesheets, chart of accounts and other responsible tasks.

o  Finance Team – works closely on transaction processing, reconciliations, and compliance with organisational financial procedures.

Key Accountabilities

Budgeting and Monitoring (45%)

•  Assist in the preparation of budgets 
•  Processing budgets and reforecasts into the finance system 
•  Prepare monthly Budget vs Actual reports for programme managers to identify under or overspending

Financial Management and Reporting  (25%)

•  Ensure accurate recording, monitoring, and reporting of programme finances by maintaining up-to-date and true financial records 
•  Month-end reconciliations to ensure accuracy within the accounts. 
•  Journal processing 
•  Support the Programme Finance Manager in producing timely and compliant financial reports for both internal and donor requirements.

Transactional Processes, Compliance and Training (20%)

•  To be a finance super-user to support colleagues in areas such as finance system queries, invoice processing, coding and staff expenses
•  Create step-by-step guidance notes 
•  Lead on finance-related staff training to promote compliance with organisational policies and donor regulations. 

General Administrative support (10%)

•  Tracking & disseminating client supplies and managing inventory for vouchers, SIM cards, laptops etc. 
•  Setting up new clients and Community Advisory Board members on Integra with supply chain and processing client reimbursements 
•  Supporting orders of programme supplies such as client and service provider handbook orders

Person Specification

Skills, Knowledge and Qualifications:

•  Accounting knowledge**
•  Excellent written and verbal communication skills**
•  Ability to use own initiative
•  Strong analytical skills and creative problem-solving skills
•  Advanced Microsoft Excel skills**
•  Excellent attention to detail; data driven
•  Ability to work both independently and with diverse teams in diverse locations**

Experience:

•  Minimum two years’ experience as a Finance Officer, specifically supporting programmes**
•  Experience in assisting with the completion of budgeting, reforecasting and reporting**
•  Experience in processing journals**
•  Experience working on complex excel spreadsheets**
•  Experience in collating and analysing data from systems**

Location: MK Act Office, Milton Keynes
Hours: 22 per week
Salary: £15,398.24
Contract: Permanent
Reporting to: Refuge Deputy Manager
Closing Date: 4.11.2025

About Us

MK Act is a long-established domestic abuse charity with over 50 years’ experience supporting individuals and families across Milton Keynes. We provide safety, refuge, advocacy and long-term support, helping survivors rebuild their lives with dignity and stability.

We are seeking a compassionate Family Support Worker to join our refuge team. You will provide day-to-day support to residents, complete assessments, develop support plans and promote a safe, stable and recovery-focused environment. This role suits someone empathetic, organised and committed to trauma-informed practice.

Why Join Us?

• Make a meaningful impact for survivors and their children
• Supportive, specialist team environment
• Professional development and training opportunities
• 25 days’ annual leave (pro rata) + bank holidays
• Additional paid birthday leave
• Free annual eye test
• Opportunity to grow within an expanding charity

Key Responsibilities

Client Support

• Complete assessments of need and risk.
• Provide keyworking, safety planning and practical advice.
• Develop and review support plans using the Empowerment Star.
• Maintain accurate case notes and support Housing Benefit paperwork.
• Identify safeguarding concerns and escalate appropriately.
• Support access to programmes and deliver activities for residents.
• Respond to referrals for refuge accommodation.

Partnership Work

• Work with social care, health and other agencies to support safety and wellbeing.
• Advocate for survivors in multi-agency meetings.
• Build positive working relationships with external partners.

General Duties

• Contribute to monitoring and reporting.
• Participate in the 24-hour on-call rota.
• Report repairs, liaise with contractors and support void management.
• Support volunteers within the service.
• Attend required training, supervision and meetings.
• Ensure compliance with data protection, safeguarding and organisational procedures.

About You

You will thrive in this role if you are empathetic, organised and confident supporting residents with a range of practical and emotional needs.

Essential

• Knowledge of domestic abuse and its impact on survivors and children.
• Understanding of risk, safeguarding and support planning.
• Strong communication skills and ability to work with multiple agencies.
• Experience supporting survivors or vulnerable individuals.
• Ability to remain calm and professional in challenging situations.
• Strong record-keeping and IT skills.

Desirable

• Experience in refuge, domestic abuse or crisis-support environments.
• Experience completing assessments or working with statutory/voluntary agencies.
• Understanding of the Empowerment Star.
• Relevant domestic abuse training or willingness to undertake training.

Background

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest humanitarian organizations, at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions.

IRC UK

IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

Job Overview/Summary

The International Rescue Committee (IRC) is looking for an Associate Director for foundation partnerships across Europe based in the UK. Embedded in the Global Foundation & Trusts (F&T) team within the External Relations department responsible for the organization’s communication, fundraising and advocacy work, this position plays a key role in enabling the growth of the IRC’s F&T income and profile in the UK and across Europe. Using an ROI focused, transnational approach, the role aims to establish a robust pipeline of European foundations most relevant to the IRC and build sustainable, multi-year F&T partnerships with top European foundations.

Key Accountabilities

· Develop and implement cultivation strategies for foundation partnerships across Europe that contribute to IRC’s F&T’s revenue target and align with the wider IRC External Relations strategy;

• Lead on existing partnerships, including direct strategic planning with donors, and proposal and report submissions, as well as collaboration with internal partners for effective grants management;
• Proactively contact foundation prospects, establish initial relationships as well as re-actively responds to incoming requests;
• Personally solicit and secure 6 to 7+ figure income from European foundations, with the aim of establishing long-term relationships;
• Collaborate with relevant teams and support functions at IRC’s US-based HQ and IRC entities in Europe to ensure best-in-class new business outreach and account management;
• Synthesize the IRC’s programs into clear, compelling presentations, proposals, and reports for private sector audiences, positioning IRC as the go-to partner in the humanitarian sector;
• Remain up to date with the latest trends in the European foundation landscape, ensuring that the IRC’s partnership proposition remains compelling and competitive;
• Represent IRC’s F&T team effectively in related fora;
• Ensure open and relevant communication is maintained between the IRC and our foundation partners;
• Maintain clear CRM records for the portfolio that contribute to comprehensive tracking/reporting on IPP’s client universe; and
• Collaborate across other External Relations teams on initiatives that span departments to include but not be limited to our joint dedication to a diverse, positive and inclusive work environment.

Key Working Relationships

Position Reports to: Director, Global Foundation Partnerships (Europe-based)

Person Specification

Essential Qualifications:

Work Experience:

· **Strong experience with non-profit high-value fundraising experience with Corporates, Foundations or HNWI, ideally within a large or medium-sized charity.

· **A proven track record of managing and developing high-level foundation partnerships to mutual benefit and securing new multi-year partnerships at a 6 to 7+ figure income level.

Demonstrated Skills and Competencies:

• **Experience of working to, and meeting, ambitious revenue goals and performance indicators, as well as participating in financial projections, reporting, and scenario planning;
• Ability to translate an organization’s strategy and objectives into operational delivery and, at times, respond quickly to changes in short-term priorities;
• Excellent oral and written communication skills and the ability to produce high-quality pitches, proposals and reports;
• Proven knowledge of private sector philanthropy processes, and the particular issues affecting the foundation sector in Europe;
• Understanding of the internal support processes required to deliver effective institutional funder relationships;
• Demonstrated ability to maintain positive, collaborative, productive relationships with staff at all levels and geographies, including with senior leaders;

· Strong intercultural communication skills; proven ability to work effectively with people from other cultural backgrounds;

• Proficient networker with the ability to represent the organization externally at a senior level and to convey complex ideas in a clear, compelling manner;
• Good judgment in maintaining confidentiality of donor information;
• Driven, motivated and proactive with a solutions-based attitude and resilient in the face of setbacks;
• Well-developed analytical and problem-solving skills, with an ability to devise creative solutions to sophisticated problems and issues;
• Excellent organizational skills, especially the ability to manage a complex, varied and substantial workload;
• Passion for the IRC’s mission and dedication to private sector partnerships; and
• Dedication to fundraising for international development, human rights, social justice and global refugee and migrant communities.

Desired Qualifications:

• Proficiency in English required. Excellent knowledge of the following languages would be decisive asset: Dutch, French and/or Swedish.
• CRM experience – Salesforce preferred.

Position: Campaign Manager: Climate and Ocean

Based: London or Bath, with hybrid working (minimum three days per week office-based)

Contract: Full-time, permanent

Salary range: £50,000–£60,000 per annum, depending on experience and location

About EJF:

The Environmental Justice Foundation (EJF) exists to protect the natural world and defend our fundamental human right to a secure environment. We believe in equity and justice and the urgent need to respect, defend and empower communities most at risk from climate breakdown, biodiversity collapse, and environmental injustice.

EJF campaigns internationally, presenting field-based evidence and strategic advocacy to shape policies, drive system reforms, and secure lasting environmental protections. Our campaigns focus on four interlinked areas: ocean, climate, forests and wetlands, and the protection of environmental defenders.

This is a rare and exciting opportunity for a highly motivated and experienced person to join one of the world’s leading organisations working at the intersection of environmental conservation and human rights.

Position Overview:

EJF is seeking a dynamic, experienced Campaign Manager to coordinate and drive our emerging climate and ocean campaigns. This senior role will help deliver EJF’s ambitious goals to drive global action to avoid climate breakdown and safeguard ocean ecosystems.

From defending climate refugees to stopping deep-sea mining, you will work on a diverse range of issues. You will possess the strategic foresight, political acumen, and advocacy skills to secure high- impact outcomes across jurisdictions.

Reporting to the CEO and working alongside our global teams in 16 countries, you will lead cross-cutting campaign initiatives, oversee implementation, and support on-the-ground teams to amplify their reach and influence.

This is a role for an experienced, action-oriented campaigner who is deeply committed to environmental justice.

Key Responsibilities:

• Coordinate the execution of EJF’s emerging climate and ocean campaign areas, aligning national and global advocacy.
• Lead campaign initiatives on issues including climate refugees, fossil fuel divestment, mitigation, protection of blue carbon, stopping deep-sea mining and industrial fishing bans in marine protected areas.
• Monitor relevant policy developments, identify key opportunities, and represent EJF in strategic spaces, including multilateral forums, legislative meetings and media.
• Collaborate with international offices to strengthen campaign coordination, knowledge- sharing and cohesive messaging across regions.
• Work with EJF’s investigations, research, and communications teams to produce and deploy impactful policy briefings, reports and other campaign materials.
• Engage with partners, funders and other allies to build coalitions and support for campaign goals.
• Contribute to internal capacity building and mentor junior team members as required.

Essential Skills and Attributes:

• At least 5–7 years of professional experience delivering high-impact environmental or human rights campaigns with demonstrated strategic impact.
• Strong leadership and project management skills, including experience coordinating complex, multi-stakeholder initiatives.
• Excellent political judgement and policy advocacy skills; confident engaging with government, civil society and private sector audiences.
• First-class writing and presentation abilities, with an ability to translate complex issues into persuasive communications.
• Experience working internationally to deliver campaign impacts.
• Proven commitment to environmental justice, human rights, and systemic change.
• Highly organised, detail-oriented, and results-driven, with the ability to work under pressure and across time zones.
• Convincing interpersonal and team collaboration skills in multicultural environments.
• A strong and demonstrable commitment to EJF Mission, Values and Vision.

Desirable Skills:

• Experience in climate, ocean or other relevant campaign areas.
• Fluency in a relevant second language.
• Experience working in or with partners from the Global South.

Benefits:

• Generous annual leave that increases with service.
• Hybrid working and flexible hours.
• Private healthcare package.
• Employer pension contributions that grow with length of service.
• Office locations in Bath and London with excellent facilities.
• Cycle-to-work scheme.
• Strong professional development and career progression opportunities within a fast-paced, global NGO.

Application Instructions:

To apply, please send your CV and a 1-page cover letter to the email address provided. Please let us know where you saw the role advertised in your application.

Closing date for applications: 8 December 2025

Only shortlisted candidates will be contacted.

Candidates must have the legal right to work in the UK.

Diversity Statement:

EJF is an equal opportunity employer, committed to creating a diverse and inclusive environment. We strongly encourage candidates from underrepresented backgrounds in the environmental sector to apply. If you feel you would be a good fit for this role but are unsure if you meet every requirement, we still encourage you to apply.

Help us tackle health inequalities and support people excluded from care.

You’ll coordinate and deliver DOTW’s (London-based) outreach clinics and national advice line, guiding volunteers and ensuring compassionate, high-quality services for people facing destitution, violence, trafficking, or homelessness.

We’re looking for someone with excellent coordination and advocacy skills, emotional resilience, and experience supporting vulnerable groups. You’ll lead with empathy, think on your feet, and keep service users’ safety and dignity at the heart of everything you do.

We offer clinical supervision, wellbeing support, and training in trauma-informed and safeguarding practice.

We warmly welcome applicants with lived experience of migration, homelessness, or exclusion from health services.

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in the UK.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. 

The Purpose of the Role
IRC’s External Relations (ER) department brings together Fundraising, Communications and Policy & Advocacy functions. With the aim to raise money, awareness and influence for crisis-affected populations worldwide, the department combines knowledge and expertise across multiple national markets.  
 
The IRC fundraising teams are comprised of colleagues and teams working in the USA, UK, Germany, Sweden and Korea as well as emerging markets delivering direct marketing, content, account management, philanthropy, board liaison, corporate as well as trust and foundation partnerships to support IRC’s national fundraising strategies. 
 
The IRC’s private fundraising capability in the UK has grown significantly over the past five years. Ambitious growth plans are in place to deliver increasing income from the private sector as part of an exciting global External Relations strategy.  
 
The Director of UK Mass Markets is responsible for the leadership and direction of the Mass Markets team in the UK and for securing long-term sustainable income for the IRC through individual donor acquisition, retention and supporter care. You will lead and develop a high-performing team by growing mass marketing audiences and income, developing exciting and targeted campaigns, identifying opportunities for product, channel and audience diversification, and championing UX and a supporter centric fundraising model. The Director will also serve as a key partner to the UK Executive Director as they facilitate cross-team collaboration, accountability and success among all private fundraising teams in the UK (Philanthropy, Global Corporate Partnerships, Foundations & Trusts and Mass Markets). The Director will play a leadership role in IRC UK more widely as a member of the UK Senior Management Team (UKSMT). The UKSMT is collectively responsible for achieving the cross-functional goals of IRC UK’s strategy and actively fostering an inclusive workplace at IRC UK.
 
This role is responsible for:  
I.  Securing significant and sustainable funding in the UK for IRC’s work 
II.  Leading strategic activities that support IRC’s mass market fundraising presence including campaigns for the End-of-Year, World Refugee Day and emergencies

Scope and Authority 
This position has responsibility for delivering the UK Mass Market team strategy and targets and Supporter Care within the overarching Global Mass Markets strategy and UK Strategic Plan. 

Responsibility for Resources:
This post will have responsibility for three direct reports (1x Senior Acquisition Marketing Manager, 1 x Retention Marketing Manager, 1 x Donor Services Assistant) and a substantial expenditure budget. The role is part of the global Mass Markets team and is matrix managed by the Executive Director in the UK and the Global Vice President of Mass Markets.

Key Working Relationships
Internal:
•  Counterparts and senior leads in global Mass Markets team 
•  UK SMT: Directors of Strategy and Delivery, Communications, Advocacy, Philanthropy, Finance, People and Culture, Awards Management
•  Global peer-level team: Directors and Heads of Mass Markets for Korea, Germany, Sweden, USA and Global Mass Market Support Leads
•  Digital team members (UK and global) 
•  Global Creative Studio and Brand 
•  Senior Director for Retention
•  International Operations team, incl. data & analytics roles  

Key Accountabilities

·  Aligned to the overall Global External Relations Strategy, develop, implement, monitor and report on IRC UK’s fundraising and supporter engagement strategy. 
·  Lead fundraising campaigns (acquisition, retention, mid-level) that deliver unrestricted income to enable IRC’s work. Channels include e-mail, direct mail, inserts, Facebook advertising, new forms of social media, and adwords, as well as telemarketing etc.
·  Develop a supporter engagement programme that focusses on developing and deepening long-term relationships and drives retention rates.
·  Develop and deliver an innovation programme, ensuring fundraising products and activity are at the forefront of the UK sector and allow IRC to cut through to new audiences.
·  Deliver outstanding supporter services, ensuring supporter interactions are dealt with professionally and appropriately.
·  Contribute strongly to overall Global External Relations strategy and budget development during the budgeting and investment request process.  
·  Lead, inspire, develop and performance manage the UK Mass Markets team.
·  Ensure effective collaboration between the UK-based leads of the Foundations and Trusts, Global Corporate Partnerships, and Mass Markets teams, in executing comprehensive, aligned donor engagement strategies across the UK. 
·  Collaborate with other UK leaders on the UK Senior Management Team, holding collective accountability for achieving the goals of the UK strategy and advising on the wider management of IRC UK to support those goals.  
·  Reporting to the UK Board of Trustees, including presentations to the full Board and the External Relations Committee as required. 
·  Representing IRC in the Disasters Emergency Committee (DEC) Fundraising Directors group.
·  Be the senior contact for all mass marketing partnerships with third party supplies.  
·  Act as senior voice in cross-market working groups and committees. 
·  Network and build external profile of the IRC UK Mass Markets team by attending relevant fundraising and sector events, and building other external stakeholder relationships. 
·  Input into effective risk management of mass marketing income by accurately assessing opportunities, threats, strengths and weaknesses on a regular basis, and iterating the programme based on results.  
·  Accurately forecast, monitor and report on income and expenditure budget lines. 
·  Keep up to date with sector developments in individual giving, digital fundraising to ensure IRC is at the forefront of fundraising developments. 
·  Work closely with Mass Markets team in other national markets (i.e. Korea, Germany, Sweden, US) and the International Operations team to ensure all engagement is coordinated, and where appropriate, synchronised.  

Skills, Knowledge and Qualifications:

·  Driven, motivated and proactive with a solutions-based attitude and resilient in the face of setbacks. 
·  Proven ability to manage, meet and monitor fundraising budgets and Key Performance Indicators. 
·  Excellent organisational skills, especially the ability to manage a complex, varied and substantial workload. 
·  Ability to understand legal frameworks and requirements, and implications of decisions in the best interest of the charity. 
·  Excellent verbal and written English and the ability to produce well designed and high-quality proposals and reports.
·  Institute of Fundraising, Cass or comparable qualifications would be an advantage.  

Experience:
·  Extensive experience of individual giving (or mass marketing) and digital fundraising and ideally, mid value and legacy giving, within a large or medium global charity, including a proven track record of both acquisition and retention.**  
·  Launching new channels and products with success. 
·  Comprehensive understanding and experience of audience and donor segmentation, analytical modelling such as LTV and use of insights to drive strategy and performance.** 
·  Experience and understanding of creative process and relationship with brand identity through different channels and audiences. 
·  Proven track record of success in a leadership, line management, recruitment, performance management and talent retention.**
·  Demonstrated history of being an empowering and supportive manager to front-line fundraisers.
·  Experience working for a centralised, international organisation would be a strong advantage.  
·  Experience using Salesforce an advantage.  

Criteria in the Person Specification marked with ** are the minimum criteria in line with our commitments under the Disability Confident Employer Scheme in the UK. 
UK based candidates who state that they have a disability and meet these criteria, will be invited to interview.

We are seeking a  committed and creative Outreach and Communications Officer who will be responsible for sharing our knowledge and expertise as widely as possible.

About The Role

The Unity Project (TUP) supports people who are facing poverty and homelessness because their immigration status allows them ‘no recourse to public funds’ (NRPF).  We believe NRPF should not exist and we are working to end it. Until then, we seek to minimise its impact by supporting people to make the ‘change of conditions’ (CoC) application to access public funds. However, as the number of people living under NRPF continues to grow, we know we will never be able to meet the need for CoCs. Ensuring that our knowledge and experience is shared - with advisors, support services, community groups and individuals who could make applications themselves - is vital. Raising awareness of our work also supports our income diversification strategy by building corporate partnerships and individual donations.

In this role, you will be leading The Unity Project’s outreach and communications work in order to increase awareness of the Change of Conditions process and the support The Unity Project can offer to individuals and organisations.  Your first priorities will include mapping CoC provision across the country; working with the Director to design and implement a communications strategy to engage applicants, advice organisations, corporate partners and donors; and creating a suite of CoC resources to share online. As you develop in the role, you will deliver outreach and information sessions online and in the community. We hope that over time you will have the opportunity to grow, take on new responsibilities and help to shape how we do outreach and communications as we evolve.

About The Unity Project

Who we are

The Unity Project is a small charity that supports people with ‘Change of Conditions’ (CoC) applications required for access to public funds.

Why we exist

We want everyone living in the UK to have equal access to the welfare system. We exist to challenge the 'no recourse to public funds' (NRPF) policy in order to end it and, until then, minimise its impact.

Our values

We aim to be:

• Representative of and accountable to people who are navigating or have navigated the systems we want to change.
• Sustainable, so we can continue our work as long as it is needed.
• Trauma informed, recognising the impact of prior traumatic experiences and promoting an organisational culture which is safe, transparent, collaborative and responds empathically to each individual’s needs.
• Rooted in community, as we believe that strength comes from relationships of solidarity and mutual support.
• Equitable to all who give their time to the project.
• Tenacious, innovative, reflective and adaptable in our casework.

Our benefits

• Salary - £37,800 pro rata
• Flexibility - We all work together in person on Tuesdays. Beyond that we can be flexible about how you meet your hours.
• Annual leave - 35 days inclusive of bank holidays, plus a regular Christmas closure period (subject to board approval)
• Pension - 5% employee contribution, 8% employer contribution
• Clinical supervision - All staff have access to monthly clinical supervision
• Wellbeing - All staff have a personal wellbeing budget to spend as they need 
• Professional development - We organise regular all-staff training sessions to address needs identified by the team, and every staff member has an individual training budget for their own professional development. We aim to support all staff to grow and shape their roles in line with their career aspirations.
• Immigration support - On a case by case basis, we may be able to offer legal assistance with the immigration applications necessary to sustain this employment in compliance with UK immigration law.
• Working environment - We are a small and friendly team of staff and volunteers. We believe that effective opposition to the hostile environment is rooted in our relationships with each other and our community.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: Mental Health Administrator – Complex Needs and Community Services
Reference number: 314
Salary: £25,233 per annum FTE (£20,186 per annum actual for 30 hrs p/wk)
Contracted hours: 30 hours per week
Reports to: Director of Complex Needs and Community
Contract length: Permanent
Working base: One of 7 Herts Mind Network Wellbeing Centres closest to home.

We have a vacancy for a Mental Health Support Administrator to join our team.

About Us

For over 50 years, we have supported the people of Hertfordshire with their mental health. We offer a range of Community Support services which provide advice, information, onward referral and holistic outreach support to people who are experiencing mental ill-health or who need help with their mental wellbeing. Our high quality services are flexible and we help people to resolve real-life difficulties and to improve their own independence, quality of life and wellbeing. Each year, we help 15,000 people experiencing mental ill health.

We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising.

About our Complex Needs & Community Services

Hertfordshire Mind Network’s (HMN) Complex Needs and Community Services have rapidly expanded. The services portfolio includes, The Community Support Services, The Domestic Abuse Service, Bounce Back, Complex Needs Housing Service, Flourish (for refugees and asylum seekers), Primary Care Network Service, Peer Support, Wellbeing Services and our newest services at The Sadie Centre. The services provide one to one outreach and community-based support for people across Hertfordshire as an alternative to statutory pathways. As an integral member of our diverse team, you will work closely with staff supporting services with administrative needs.

About You and the Role

The Mental Health Administrator will be a key member of the Complex Needs and Community services, providing effective administrative support to the team, ensuring accurate and effective policies, communication and procedures are in place.

Key responsibilities

• To support the Complex Needs and Community teams to process referrals and make 72-hour initial referral phone calls
• To be the first point of contact for HMN callers via telephone, email and in person – providing high quality service to every person
• To undertake responsibility for admin duties for the Complex Needs and Community teams, including the processing of mail, responding to internal/external e-mails, word processing, entering accurate statistics, sending out reminders, staff training audits, record keeping audits, diary management and letter writing.
• To work in line with standardised administrative systems across HMN
• To work with the Team Leader for Peer Mentoring for groups to manage admin inboxes, send out meeting place invites and coordinate Peer Mentoring services
• To support with monitoring and evaluating services
• To check and process invoices
• To support the team with recruitment admin and staff induction
• To provide sickness/annual leave cover for our wellbeing centre admin teams, answering the main switchboard to answer enquiries
• To support the Director of Complex Needs and Community and the wider Senior Leadership Team as required with administrative tasks
• To support the teams as appropriate with client casework

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Friday 5th December 2025 at 5pm.
Interviews to be held on a rolling basis.
Please note we may close the advert early if sufficient applications are received.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

At Rights & Security International (RSI), we are seeking a Northern Ireland Human Rights Officer to lead our work on racial justice, protesters' rights and other human rights in Northern Ireland. We are a London-based international human rights charity that promotes respect for the rights of all people when governments act in the name of 'national security'.

** You must be based in Belfast or Derry/Londonderry and have a right to work in the UK. **

We have been promoting justice, transparency and equality in Northern Ireland for 35 years – ever since our founding. The successful candidate will help us strengthen our new local projects on racial justice, ending xenophobia and Islamophobia, and defending the human rights of peaceful protesters. We have done research and other work in NI on these issues for several years and aim to become even more impactful.

The successful candidate will also help us ensure that justice processes for harms committed during the conflict often described as ‘the Troubles’ meet international human rights standards.

This is an exciting opportunity to be part of a welcoming team of highly dedicated staff who embrace human rights for all people.

This position reports to the Freedom of Expression and Belief Team Leader.

Person specification:

RSI is looking for a passionate and detail-oriented candidate who is based in Belfast or Derry/Londonderry and has:

· At least an undergraduate degree in law, social sciences, human rights, journalism, or another relevant field.

· Demonstrable experience in anti-racism, anti-Islamophobia or migrants’ rights work.

· Strong knowledge of NI-based networks on equality, migrants’ rights, gender-related rights or similar issues.

· Strong research and writing skills.

· Experience advocating with decision-makers about human rights protections.

· Working knowledge of the peace process in Northern Ireland.

· Effective project and time management skills, with the ability to manage competing deadlines and complex long-term projects.

· A strong commitment to equality, diversity, equity and inclusion in the workplace.

Responsibilities:

· Convening and directing a network of groups interested in expanding and upholding the rights of peaceful protesters in Northern Ireland.

· Researching issues related to racism, xenophobia and Islamophobia in NI and potentially across the island of Ireland.

· Scrutinising Northern Ireland’s transitional justice processes, in collaboration with victims, survivors, families and their representatives.

· Reviewing legal and policy developments in Northern Ireland, making recommendations on strategic RSI interventions.

· Engaging with elected officials and other decision-makers on issues within RSI’s mandate.

· Any other tasks as designated by the supervisor or Executive Director.

RSI strives to be diverse, equitable and inclusive. We treat all staff and interns like team members and encourage everyone to bring their full selves to work. We welcome applications from candidates from groups that have historically been underrepresented in the human rights, legal or policy fields, and/or who are from communities that have been directly impacted by the issues we address in our work. We also welcome applications from people who are re-entering the workforce after time away. All applications are considered on an equal-opportunity basis. Should you require reasonable assistance for the completion of your application, please contact us via the email address listed on our website.

We offer flexible working hours. This position is remote but will require occasional travel to meetings and events in Northern Ireland, as well as occasional travel to our office in London.

Please note that we are only able to respond with feedback to shortlisted candidates.

By submitting your application, you consent to our processing and retention of your personal data to the extent, and for the time period, necessary to consider the application. We will keep your application on file for no more than six months.

We are looking for a committed individual with strong experience of working with vulnerable women to provide essential, tailored casework support for residents living in Ella’s’ safe house accommodation. You’ll need to be caring and professional, passionate about the vision and mission of Ella’s, and able to maintain and develop strong partnerships with other community organisations and groups, both locally within boroughs and London-wide. The ideal candidate will be welcomed into a small but dynamic organisation, supporting and empowering women to recover from the trauma they’ve been through, and build lives that are safe and free.

Special conditions
● You will be asked to provide a basic DBS check.
● Due to the nature of this work, this role is for women only.
● The postholder is expected to take part in the out of hours on-call service.
● Ability and willingness to work flexibly, and at other Ella’s locations.

Two reasons why you should join Ella’s
1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
2. You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.

Job description 
The purpose of this role is to provide essential, tailored casework support for residents living in Ella’s’ safe house accommodation. The main responsibilities of this role are:

● Provide one-to-one support for safe house residents This includes ensuring that survivors understand their rights and that these are met, coaching survivors to identify and work towards their personal goals, supporting survivors to access appropriate services/treatment providers and ultimately be supported into independence.
● Manage social work students, placements and interns.
● Maintain and develop borough related relationships.

We are looking for a passionate individual who has strong experience of working with vulnerable women, is aligned with the vision and mission of Ella’s and can maintain and develop strong partnerships with other community organisations and groups, both locally within boroughs and London-wide. The ideal candidate will be welcomed into a small but dynamic organisation, supporting and empowering women to recover from the trauma they’ve been through, and build lives that are safe and free. The role also offers opportunities to contribute to the direction and vision of Ella’s.

Key tasks
Casework provision
● Provide high quality casework support to residents (housing, financial, legal, mental health, and physical wellbeing support)
● Support survivor empowerment to speak out and self-advocate
● Carry out regular risk assessment with survivors and respond to any safeguarding concerns as per Ella’s’ safeguarding procedures
● Provide day-to-day support and build trusting relationships with the service users
● Be sensitive to the rapidly changing emotional and physical needs of the service users and respond accordingly
● Manage all paperwork, processing any personal data in accordance with Ella’s’ policies and procedures
● Ensure casenote records are recorded within 24 hours of each service user contact using Ella’s’ case management system
● Assist service users with administrative tasks as required: reaching out to supporting agencies, booking appointments, form-filling, and attending appointments
● Assume an advocacy role during external appointments, if required
● Assist in writing covering letters and support letters to compliment service users’ application forms, advocate for the service user in specific needs, or to keep other organisations updated as required
● Research the requirements for benefit applications and assisting service users to complete (as required)
● Liaise effectively with other agencies involved in the care or support of service users to ensure their needs are sufficiently met
● Manage referrals and new intakes
● Help create survivor led support plans
● Work collaboratively with other accommodation caseworkers
● Encourage and supporting survivors to attend sessions and activities inside and outside of Ella's

Volunteer coordination
● Oversee social work students and/or interns placed within the safe house, with support from the service manager
● Ensure relevant policies and procedures are upheld by self, all volunteers and visitors who come into contact with survivors
● Adhere to and ensure all students and interns have a good knowledge of Ella’s’ casework management forms and recording systems and oversee the consistent use of these
● Provide regular supervision to students and interns Safeguarding, and health and safety
● Work in collaboration with the Safehousee and Facilities Manager
● Ensure all major incidents, accidents, safeguarding concerns or potential hazards are managed, reported and recorded according to Ella’s’ policies and procedures
● Participate in the identification and assessment of risks and implement agreed working procedures to minimise their impact; writing risk assessments as required
● Promote awareness of health and safety amongst service users, including those who use emergency/on call systems, fire prevention and control systems as necessary
● Ensure the location confidentiality of Ella’s’ premises to protect survivors and safeguard staff and volunteers
● Participate in any relevant Safeguarding training and keep up to date with any changes to Ella’s’ safeguarding policies and procedures

Accommodation and risk management
● Run regular house meetings and house outings for residents
● Support residents with housing benefit and service charges
● Manage all paperwork in the premises, processing any personal data in accordance with Ella’s’ Data Protection Policy and procedures
● Handle emergency situations calmly and professionally
● Ensure all safety and security procedures are followed to keep self and others safe
● Maintain a safe and secure working environment
● Ensure the location confidentiality of Ella’s’ premises to protect survivors and safeguard staff and volunteers

Other/general duties
● Develop strategic partnerships with local agencies working within the Violence Against Women and Girls sector and other local organisations or businesses that could enrich the work of Ella’s
● Take part in the out of hours on-call service
● Attend any training required for the role, keeping up to date with any developments and changes within the sector
● Represent the work at Ella’s with integrity at all times
● Adhere to all of Ella's policies and procedures at all times
● Be an active member of the organisation, attending any team meetings that are required and contribute to Ella's’ strategic goals and input into its direction of growth
● Attend monthly supervision with the service manager and keep in regular contact
● Manage all paperwork, processing any personal data in accordance with Ella’s’ policies and procedures
● Support Ella’s’ fundraising and external communications by assisting with the gathering of stories, data and so on
● Complete any other duties as directed by the service manager which are within the scope of the role

See attachments for Person Specification and how to apply

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

IRC UK
IRC UK is part of the IRC global network, which has its headquarters in New York and London. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing. 

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. 

The Purpose of the Role

The Mass Market team’s mission is to inspire the UK public to financially support the IRC to help people impacted by conflict and disaster. The purpose of this role is to support the Director, Mass Markets by implementing the Retention strategy in order to generate long-term sustainable growth, cultivate a loyal and engaged donor base and maximise net revenue. 

As Retention Marketing Manager, you will be responsible for annual operational planning and delivery across for the retention programme, including for emergency appeals. You will work closely with the Director, Mass Markets to create and manage significant annual budgets, ensuring return on investment is maximised at all times. Supported by the Senior Retention Marketing Executive and Retention Marketing Executive, you will oversee all campaign activity, ensuring that it meets the strategic objectives and financial goals of the department.

You will be part of a department focused on excellence, with significant opportunity to lead on change and drive impact and growth.

Key Accountabilities:

Strategy and Planning

• Support the Director, Mass Markets in the development and delivery of the retention strategy and priorities
• Identify, scope and deliver new and innovative opportunities that advance the retention strategy
• Manage retention operational planning, including leading annual, quarterly and monthly planning sessions, defining key deliverables and ensuring all activity supports the aims of the retention strategy
• Manage the monitoring and reporting framework to track performance against strategic objectives
• Identify and brief support requirements with internal and external partners in order to maximise activity and ensure the smooth running of back-office operations
• Build, manage and distribute a detailed marketing plan (refreshed quarterly) in line with strategic priorities and objectives, ensuring activities are co-ordinated, integrated and maximised with other Mass Market UK teams. 

Budget Management

• Manage segments of the annual budgeting and quarterly reforecasting process, identifying opportunities for savings, additional investment, or budget reallocation
• Focus on maximising return on investment at all times, and make suggestions for contingency action as necessary to achieve budgeted income target
• Lead on tracking and reconciling retention income and expenditure budget lines, providing variance reporting to support the Director, Mass Markets regular financial reporting

Campaign Management

• Oversee, plan and deliver multi-channel revenue and engagement campaigns, including emergencies, ensuring all activity is designed to inspire and engage supporters
• Oversee the design and implementation of customer journeys across all segments and products, in order to increase loyalty, average value and product holdings
• Lead the development and management of the mid-level portfolio, including regular communications, donor events, and identification and development of prospects into active donating advocates of the IRC
• Oversee work to ensure it is completed to standard, on time and within budget and act as overflow support during peak times, such as emergencies
• Work closely with equivalent team members in other national markets (i.e. Korea, Germany, Sweden, US) and the Mass Market support team to ensure all activity is coordinated and maximised

Insight, Analysis and Data Management 

• Work closely with the Analytics team to identify and manage analytics requirements and to draw actionable insights from performance data
• Oversee and sign off detailed end of campaign reports, ensuring all relevant information is documented and used to inform future activity
• Monitor day-to-day metrics, identifying and acting on performance issues and opportunities 

Leadership and Management 

• Line manage and develop the Senior Retention Marketing Executive and Retention Marketing Executive, ensuring performance objectives are managed throughout the year and opportunities for training, development and progression are identified and prioritised
• Work closely with other team members to increase connection across Mass Markets, with the ultimate aim of developing a seamless progression for new donors and prospects into further cultivation
• Manage day-to-day relationships with external suppliers, ensuring performance is to standard and opportunities to drive value for money from existing and new suppliers are identified, and supporting with the preparation of quarterly business reviews, as required

General

• Keep up to date with the sector developments in individual giving to ensure IRC is at the forefront of fundraising developments
• Maintain an up-to-date knowledge of current legislation, best practice and industry standards and adhere to all relevant regulation including the Fundraising Regulator and ICO.
• Ensure all fundraising and marketing is ethical, effective and supporter centric
• This post may involve some travel, overnight stays and very occasional working outside core office hours, e.g. during an emergency appeal
• Undertake any other additional tasks as requested by the Director, Mass Markets

Person Specification:

Experience: 

• Experience and understanding of Individual Giving and retention programmes, with a proven track record of successfully delivering revenue and engagement activities across multiple channels**
• Experience of line management**
• Experience and understanding of creative process and relationship with brand identity through different channels and audiences**
• Experience of operational planning and campaign management**
• Experience of working in a fast-paced, high performing team
• Experience working for a centralised, international organisation would be an advantage

Skills, Knowledge and Qualifications:

• Understanding of cash and recurring revenue business models**
• Proven experience of audience and donor segmentation, analytical modelling such as LTV and use of insights to drive campaign and programme performance
• Driven and proactive with a solutions-based approach
• Excellent verbal and written English and the ability to produce high-quality reports
• Commercially minded, with the ability to balance both long-term and short-term activity and objectives
• Excellent IT skills across Microsoft Office (Word, Excel, PowerPoint and Outlook)
• Numerate with excellent data analysis and interpretation skills, ideally with understanding of analytical software such as PowerBI
• Excellent organisational skills, especially the ability to manage a complex, varied and substantial workload
• Strong interpersonal skills, with the ability to influence and negotiate with stakeholders at all levels 

Language Skills: English (fluent). No other languages necessary.

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. 

The Purpose of the Role

The HR Operations Manager has oversight of IRC UK’s onboarding processes, HR data, payroll, and wellbeing initiatives for approximately 200 UK-based staff.

The role exists to:
•  Lead Operational Delivery: Drive the implementation of the UK People & Culture (P&C) workplan, collaborating closely with European and global colleagues.
•  Ensure Excellence in HR Operations: Manage HR systems, processes, and compliance requirements to deliver a positive and seamless employee experience across IRC UK.

Key Working Relationships
•  All IRC UK-based staff and their line managers, both in the UK and globally
•  IRC global People & Culture colleagues
•  External suppliers, including pension providers, outsourced payroll provider, and benefits partners

Key Accountabilities

•  Lead HR Operations: Oversee and develop the HR Operations team’s core functions, including onboarding, HR administration, and payroll.
•  Safer Recruitment & Compliance: Act as IRC UK’s lead on Safer Recruitment processes and Right to Work requirements, including visa administration and advising on pre-travel preparations, security training, and medical requirements in line with IRC policies.
•  Payroll & Benefits Management: Oversee payroll and benefits administration, serving as the escalation point for HR and Finance colleagues, and drive continuous improvement initiatives.
•  Customer-Focused Service: Ensure a high-quality, customer-focused approach to People Administration across all HR processes.
•  HR Systems & Data: Collaborate with colleagues to maintain and optimise HR systems, data management, and reporting capabilities.
•  Legal & Policy Compliance: Ensure operational compliance with UK employment law and internal policies across all HR activities.
•  Vendor Management: Manage relationships with external providers, including payroll, pension, and other benefits partners.
•  Information Governance: Implement robust data protection practices, ensuring secure handling, storage, and sharing of employee data in compliance with GDPR and other relevant legislation.
•  Audit & Continuous Improvement: Lead and coordinate HR Operations audit activities in collaboration with Finance and global teams, using audit outcomes to drive process improvements.
•  Project Delivery: Manage the implementation of projects aligned with the People & Culture workplan, including GEDI (Gender, Equality, Diversity & Inclusion) initiatives.
•  Employee Relations Administration: Coordinate and administer employee relations matters, including flexible working requests, probation reviews, and redundancy processes, directly managing when possible and escalating risks, for example related to disciplinaries or grievances as appropriate.

Person Specification

•  Passion for Humanitarian Work: Demonstrated commitment to working within the humanitarian sector and supporting IRC mission and values.
•  HR Leadership Experience: Significant experience in leading HR operations, ideally within the charity or non-profit sector.
•  Recruitment Onboarding Expertise: Proven ability to lead safer recruitment practices and deliver effective recruitment initiatives.
•  HR Systems Management: Experience in managing and optimising HR systems and processes to ensure accuracy, efficiency, and meaningful data reporting. Experience of Workday would be helpful. 
•  Leadership & Communication: Excellent leadership, project management, communication, and stakeholder engagement skills.
•  Process Improvement: Ability to apply process improvement methodologies to streamline workflows, enhance operational efficiency, and drive continuous improvement initiatives.
•  Employment Law Knowledge: Up-to-date knowledge of UK employment law and regulatory requirements, ensuring compliance across payroll, contracts, policies, and employee entitlements.
•  Team Development: Strong leadership and emotional intelligence, with the ability to mentor HR staff, delegate effectively, and foster a high-performing, supportive team culture through clear communication and constructive feedback.
•  Time Management: Exceptional organisational skills, with the ability to manage competing priorities, meet tight deadlines, and maintain accuracy in a fast-paced environment.

Qualifications
•  CIPD qualification or equivalent (Level 5 or above) preferred

Standard Responsibilities

Promote and actively participate in initiatives and efforts to build team engagement, inclusion and cohesion in IRC team.

Foster ongoing learning, honest dialogue and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies.

Related standard content: 

IRC strives to build a diverse and inclusive team at all levels who as individuals, and as a group, embody our culture statement creating a working environment characterized by critical reflection, power sharing, debate, and objectivity for us to achieve our aspirations as a team and deliver the best possible services to our clients.

UK: 
Narrowing the Gender Gap: The IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including flexible hours (when possible), enhanced maternity/adoption leave and pay and gender-sensitive security protocols.

The salary for the role is £50,000-£55,000.

Candidates must have the right to work in the UK.

The application deadline is 14th December 2025.

Interviews will be on MS Teams on Thursday 18 December 2025. We may close this role early due to volume of applicants 

Connect: North Korea is a fast-growing charity supporting North Korean escapees to build new lives after experiences of systemic discrimination, poverty, and trauma.

Our organisational income has grown consistently year on year since we registered in 2018. We now have a series of multi-year grants in place ensuring that 42% of our income for 2026 is already secured. We are looking to recruit a dynamic Head of Fundraising to lead and deliver income generation as we scale our work in the UK and globally.

This is a rare opportunity to work closely with the CEO and across programme teams to map out our annual fundraising plan, craft compelling cases for support, develop funder relationships, with an aim to securing our funding base year on year. 

Position: Head of Fundraising

Responsible to: Chief Executive Officer

Based at: Our offices in New Malden KT3 with some remote/home working. We will be as flexible as possible to accommodate the right candidate.

Contract: Permanent. Full-time or Part-time considered. Flexible hours/days possible.

Salary: £45,000 - £50,000 FTE + 5% eligible pension.

Benefits: 28 days holidays exclusive of public holidays pro-rata. We also offer 2 additional days on top of this – 1 recharge day where the whole charity closes and 1 day in the week of a staff member’s birthday.

Role objective

Lead our efforts to grow and diversify CNK’s income across individual giving, trusts and foundations, corporate partnerships, and community fundraising. Diversity our income base by increasing our unrestricted income, ensure organisational sustainability by securing multi-year grants and growing individual and corporate donations and grow our annual income by identifying and building relationships with new donor

About you:

Are you passionate about helping others, interested in working with the North Korean community and excited about using your expertise in fundraising to increase our impact? We are looking for a very special candidate to join our small team: a person who knows what success looks like and the steps that need to be taken to get there. A person who rolls up their sleeves and gets stuck in, but most of all, a person who can build relationships - with our team members, our community, our donors and drive through positive change for the benefit of all.

General duties and responsibilities will be:

Work closely with Chief Executive to:

• Develop our annual organisational fundraising strategy and fundraising action plan;
• Draft fundraising targets and KPIs based on current income levels and our delivery plans for 2026;
• Lead and coordinate all CNK fundraising activity from Trusts and Foundations, corporates and individual supporters;
• Build relationships with major donors, corporates, charitable Trusts and Foundations and other institutional funders;
• Ensure all fundraising meets the Code of Fundraising Practice, safeguarding standards, GDPR compliant and CNK’s values; and
• Report quarterly on fundraising progress to Chief Executive and Board of Trustees

To apply:

Please send CVs and cover letters addressed to Michael Glendinning. Applications are rolling until we find the right candidate.