Refugee support administrator volunteer roles in london

About The Academy

The ethos of the Confidence Academy is very simple: Participants get their money back once they attend their selected fitness and wellbeing events. When you show up for your health, when you show up for yourself... your refund is your reward. 

The Confidence Academy exists to make the tools of confidence-building — through improved nutrition, better mental and physical fitness, and community support — accessible to all, particularly to struggling and marginalised communities who often feel invisible or left behind. Health inequality is one of the biggest injustice of them all that we don't talk about yet our health is the sole foundation of our existence. 

Who Created The Confidence Academy?

The Academy is founded by a 37 year old refugee from Bangladesh, Rayhana Sultan. She is an ex-prisoner. This social enterprise was created after she was able to rebuild her life after prison, hospital detention and recovery through psychotherapy and a supportive community. She is now a finance manager working for the local government in the UK. Outside her day job, she is a model, a panel advisor for the charity Working Chance and now through the Confidence Academy, she wants other people to find the inspiration to turn their pain into power, stigma into strength. 

The inception of this CIC is driven by the fact that nearly 60% of the UK population in 2023/24 were reported as obese or overweight. This is a national crisis in a context where our healthcare system is overstretched, support for mental health is not on par which can be exacerbated by health-related problems and an ageing population is awaiting us. Growing old or not being able to afford the regular gym in an era should not mean fitness services are inaccessible to you. So we are here to change it. 

What's Happening Next?

We will begin rolling out weekend fitness and wellbeing activities shortly after New Year 2026, supported by online seminars, podcast-style discussions, and community “vox pop” features that amplify real voices and lived experiences around health, confidence, and inclusion. These activities will include group exercise sessions, nutrition and wellness education, mindset and resilience workshops, and confidence-building programmes designed to enhance both physical and mental wellbeing.

Your Role 

As the Recruitment Lead, you will work closely with the Director, attend briefing meetings, and then take independent leadership over the recruitment function. This role suits someone who enjoys people-focused work, brings creativity, takes pride in ownership, and wants to help build the Confidence Academy from the ground up.

This opportunity is ideal for someone starting their career in HR or people-management and looking for meaningful work experience.

Key Responsibilities

Leadership & Collaboration

• Attend meetings with the Director and take briefing points accurately.

• Attend team meetings with other members of the squad to bring vision to life (online or remote depending on business needs).

• Work independently between meetings, using initiative, creativity, and leadership to drive recruitment processes.

• Help shape the culture of the Academy by taking pride in developing a supportive and inclusive volunteer community.

• Maintain strong relationships with volunteers and escalate wellbeing needs or concerns to Directors. This academy is volunteer-led. The wellbeing of the volunteers is paramount so we want to make sure everyone who is contributing their effort and time to run The Confidence Academy is proud.
   

Recruitment & Selection

1. Draft job descriptions for new volunteer roles.

2. Post opportunities on recruitment platforms and community boards.

3. Work with other team members to create infographics and promotional materials for vacancies.

4. Review incoming CVs.

5. Email applicants and manage communications professionally.

6. Schedule interviews and manage the interview diary.

7. Interview candidates as one of the panelists.

8. Prepare interview formats, scoring sheets, and structured question sets.
    

Onboarding & Volunteer Support

1. Assist in onboarding new volunteers.

2. Maintain the internal volunteer database and ensure information is kept updated.

3. Demonstrate people-oriented leadership and emotional intelligence by supporting team wellbeing, fostering communication, and promoting a positive culture.

4. Develop training materials for continuous professional development of the Volunteers in collaboration with the Director.

   • If desired, you may also deliver informal training to build your presentation and public-speaking skills.
      

What You Get in Return

1. Induction and ongoing supervision by the Founder/Director

2. Access to brand guidelines and creative templates

3. Informal training on safeguarding, data handling, and health & safety

4. Office space may be provided for collaborative projects

5. Volunteering Certificate at the end of the completion of hours

6. Complimentary t-shirt/jacket and other freebies

7. Professional reference

8. Travel and meal expenses reimbursed up to £20

9. £50 in Amazon Vouchers when you help us deliver our first fitness session (our launch event) in the 2026 New Year.

Start Date: Thursday, 27th November 2025.
 

Equal Opportunities

The Confidence Academy is committed to inclusion under the Equality Act 2010. We welcome volunteers from all backgrounds and provide reasonable adjustments where needed.

Status

This is a voluntary role and does not create a contract of employment or entitlement to salary, benefits, or worker rights. Volunteers are free to withdraw at any time.

#workexperience #humanresource #hr #operations #admin #office #leadership #management #manager

Are you passionate about the power of the arts to transform lives and do you have experience in one of the following: the arts, therapeutic arts, management, governance, EDI, the charity sector, developing partnerships, fundraising or safeguarding?

Talitha Arts is seeking volunteers to join the organisation as Trustees. We currently have five Trustees, with backgrounds encompassing human resources, finance, creative arts, coaching, and leadership. We are seeking trustees who would be interested in one or more of the following roles: Chair, Secretary, Equity Diversity and Inclusion, Fundraising and/or Safeguarding.

Our Trustees meet formally four times a year; twice in person in London, Bethnal Green, and twice by video-conference. This is a volunteer position, and all reasonable expenses, including accessibility needs, travel and childcare will be reimbursed.

Who are We?

Talitha Arts is creative arts charity that delivers therapeutic arts workshops that benefit the mental health and wellbeing of those who have experienced trauma (through trafficking, living with dementia, domestic and sexual abuse, homelessness) and/or are living with mental health problems, addiction or disability. We are a small team comprising our Artistic Director (Executive), Fundraiser, and Therapeutic Arts Programme Manager.

Our Mission

We aim to use the power of the therapeutic arts to enable transformation in those in need of mental health support.

Our Vision

To empower all individuals and communities by providing excellent and bespoke therapeutic arts workshops that promote better mental health and well-being, enabling people to reach their full potential.

Equal Opportunities

At Talitha Arts we are committed to creating and supporting an inclusive environment and to celebrate diversity and the value of different backgrounds and experiences. We encourage applications from all backgrounds - we are particularly interested in welcoming global majority candidates, those with disabilities and LGBTQI+ candidates.

Equality, diversity and inclusion are at the heart of our organisation's core values and the work we do.

Please apply with a CV and cover letter by the 20th May at 6pm.

Duties

• To ensure that the organisation complies with its governing document, charity law, company law and any other relevant legislation or regulations.

• To ensure that the organisation pursues its objects as defined in its governing document.

• To ensure the organisation applies its resources exclusively in pursuance of its objects (i.e. the charity must not spend money on activities which are not included in its own objects, no matter how worthwhile or charitable those activities are).

• To contribute actively to the board of directors' role in giving firm strategic direction to the organisation, setting overall policy, defining goals and setting targets and evaluating performance against agreed targets.

• To safeguard the good name and ethos of the organisation.

• To ensure the effective and efficient administration of the organisation.

• To ensure the financial stability of the organisation and to assist with fundraising, where necessary.

• To protect and manage the property of the charity and to ensure the proper investment of the charity’s funds.

• To appoint the executive director and monitor their performance.

• In addition to the above statutory duties, each director should use any specific skills, knowledge or experience they have to help the board of directors reach sound decisions. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, and other issues in which the director has special expertise.

Responsibilities

•  Trustees must have a good understanding of and be sympathetic with the aims and objects of the charity and act in accordance with the governing document at all times.

•  Trustees must act and make decisions in the best interests of the charity, present and future beneficiaries.

•  Where professional assistance is required for the Trustees to be able to make the most appropriate decision affecting the charity, that assistance should be sought and considered carefully.

•  Trustees must not receive any financial or non-financial benefit that is not explicitly authorised by the governing document. Trustees should not exert any influence to garner any preferential treatment for themselves or their family.

 •  Trustees are jointly and severally liable for their decisions; therefore decisions should be taken together and communicated to staff, stakeholders and funders in a unified manner.

•  Trustees are accountable to stakeholders for their actions and as such decision-making and governance issues should be as transparent as possible, except for when confidentiality is required.

•  Trustees should be prepared to spend an appropriate amount of time reading papers and preparing for board meetings, which will be held on a quarterly basis. A minimum attendance of 75% meetings is required of Trustees to ensure that best practice in governance is reached and maintained.

•  Should a Trustee feel that they require further guidance or training in their role, they have a duty to inform the charity secretary and actively develop aspects for new training on an individual or group basis.

•  Any information of a confidential nature must remain so outside the confines of the Trustee meeting.

•  Trustees should familiarise themselves with the ‘Nolan Principles’, and act in accordance with them.

Person Specification

Each Talitha Trustee will have:

•  a passion for supporting survivors of trauma and people who are vulnerable (including trafficking, domestic violence and abuse, people recovering from addiction, refugees and asylum seekers, and people living with dementia)

•  excellent interpersonal and team-working skills

•   a willingness to devote the necessary time and effort

• strategic vision

•  good, independent judgment

•  an ability to think creatively

•  a willingness to speak their mind

•  an understanding and acceptance of the legal duties, responsibilities and liabilities of directorship

•  sympathetic to the Christian faith and Christian ethos at the roots of the charity (Talitha Arts is not a religious organisation and is open to people of all faiths and none)

•  demonstrable commitment to Nolan’s Seven Principles of Public Life (see ‘Code of Conduct – Citizens UK’ document); selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

Our Story

Talitha Arts was founded by actor, Amanda Root. It began as a small volunteer organisation, primarily offering mental health support by facilitating arts workshops for International Justice Mission in India and working with professionals in aftercare homes for girls rescued from trafficking and violent abuse.

Over the years, our work has expanded to respond to the needs of U.K. organisations working directly with those who have experienced trauma, abuse, violence, homelessness; ex-offenders, refugees, children, and those who are living with dementia.

Every year as part of our mandate, we train new practitioners in the Talitha Approach to deliver our workshops. Our approach is 'person-centred', meaning it is tailored to the individuals we serve. Our practitioners are both professional creative artists and registered therapists who are passionate about the Talitha Mission.

​At Talitha, we aim to change the world one life at a time by providing mental health support through the power of the arts. 

​We do this by delivering programmes of workshops that support creative expression, foster community, and empower through music, movement, drama and the visual arts.

Become a Trustee with WCC and use your professional expertise to support Londoners affected by trauma, inequality, and mental health challenges. We’re looking for passionate, collaborative, and strategic thinkers with skills in finance or fundraising, who are committed to inclusion and improving mental health outcomes. As part of a dedicated and diverse board, you’ll play a vital role in guiding our growth and impact.

We are currently recruiting for two trustee roles:

Finance Trustee- One Role

In this finance trustee role, we are looking for a qualified accountant and member of recognised UK accounting body, so you will be an experienced financial professional preferably with knowledge of charity accounting. The finance trustee will be able to apply this strategically to support with budget forecasting and financial planning

Specific responsibilities of a finance trustee:

• Support and provide advice on WCC’s purpose, vision, goals, and activities

• Oversee WCC’s financial plans and budgets and monitor and evaluate progress

• Ensure that key risks are being identified, monitored, and controlled effectively

• Review and approve WCC’s financial reports and statements

• Provide support and challenge to WCC’s senior manager in the exercise of their delegated authority and affairs

• Support the Finance Manager in ensuring trustees understand financial reports as it is a group responsibility of all trustees to understand and agree with the financial affairs of the charity

• Contribute to regular reviews of WCC’s governance. Attend Board meetings, adequately prepared to contribute to discussions.

• Use independent judgment, acting legally and in good faith to promote and protect WCC’s interests, to the exclusion of their own personal and/or any third-party interests Personal skills and qualities

• Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation

• Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member • Effective communication skills and willingness to participate actively in discussion

• A strong personal commitment to diversity, equity, and inclusion

• Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty, and leadership.

• Willingness to lead according to our values 

Fundraising Trustee- One Role

You will have the opportunity to use your fundraising skills and experience to support us in building fundraising plans and strategy, and to educate other trustees about this area. Your expertise in fundraising and communications will help us open up new funding streams and opportunities for growth, helping us to have an even greater impact on the lives of Londoners struggling with mental health difficulties and trauma.

We are looking for someone with skills and experience in charity fundraising or communications, including areas such as Trusts and Foundation funding, the National Lottery, community/corporate fundraising and individual giving. Ideally we are looking for someone with understanding of the fundraising challenges facing smaller charities.

Duties of a fundraising trustee:

• Support and provide advice on WCC’s purpose, vision, goals, and activities

• Oversee WCC’s fundraising plans and work with the CEO to monitor and evaluate progress

• Supporting the delivery of a realistic but ambitious funding pipeline

• Work with the CEO to identify new funding opportunities and income streams, and build new relationships

• Ensure that key funding risks are being identified, monitored, and controlled effectively

• Contribute to regular reviews of WCC’s own governance. Attend Board meetings, adequately prepared to contribute to discussions.

• Use independent judgment, acting legally and in good faith to promote and protect WCC’s interests, to the exclusion of their own personal and/or any third-party interests Personal skills and qualities

• Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation

• Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member • Effective communication skills and willingness to participate actively in discussion

• A strong personal commitment to diversity, equity, and inclusion

• Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty, and leadership.

• Willingness to lead according to our values

Waterloo Community Counselling is currently recruiting Finance and Fundraising trustees to join the board. As a trustee, you’ll have the chance to contribute to our primary purpose by assisting in the effective management and administration of the charity.

Who we are

Waterloo Community Counselling (WCC) delivers life-changing counselling and mental health support for Londoners that is affordable and accessible.

In the heart of Waterloo, we offer long-term talking therapy on a reduced fee/sliding scale basis, reaching adults from diverse backgrounds who have experienced loss, abuse, and trauma.

Our unique Multi-Ethnic Counselling Service (MECS) provides free mother-tongue counselling to migrants, refugees and asylum seekers who have survived exile,

The role

We do not expect you to have previous trustee or Board experience, we can offer a comprehensive training package when you join our Board, and you can gain firsthand experience and expertise in being a charity trustee. A commitment to improving mental health and wellbeing for Londoners is essential.

Finance Trustee- One Role

Specific responsibilities of a finance trustee

• Support and provide advice on WCC’s purpose, vision, goals, and activities

• Oversee WCC’s financial plans and budgets and monitor and evaluate progress

• Ensure that key risks are being identified, monitored, and controlled effectively

• Review and approve WCC’s financial reports and statements

• Provide support and challenge to WCC’s senior manager in the exercise of their delegated authority and affairs

• Support the Finance Manager in ensuring trustees understand financial reports as it is a group responsibility of all trustees to understand and agree with the financial affairs of the charity

• Contribute to regular reviews of WCC’s governance. Attend Board meetings, adequately prepared to contribute to discussions.

• Use independent judgment, acting legally and in good faith to promote and protect WCC’s interests, to the exclusion of their own personal and/or any third-party interestsPersonal skills and qualities

• Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation

• Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member

• Effective communication skills and willingness to participate actively in discussion

• A strong personal commitment to diversity, equity, and inclusion

• Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty, and leadership.

• Willingness to lead according to our values

Who we are looking for:

In this finance trustee role, we are looking for a qualified accountant and member of recognised UK accounting body, so you will be an experienced financial professional preferably with knowledge of charity accounting. The finance trustee will be able to apply this strategically to support with budget forecasting and financial planning.

Fundraising Trustee- One Role

Duties of a fundraising trustee:

• Support and provide advice on WCC’s purpose, vision, goals, and activities

• Oversee WCC’s fundraising plans and work with the CEO to monitor and evaluate progress

• Supporting the delivery of a realistic but ambitious funding pipeline

• Work with the CEO to identify new funding opportunities and income streams, and build new relationships

• Ensure that key funding risks are being identified, monitored, and controlled effectively

• Contribute to regular reviews of WCC’s own governance. Attend Board meetings, adequately prepared to contribute to discussions.

• Use independent judgment, acting legally and in good faith to promote and protect WCC’s interests, to the exclusion of their own personal and/or any third-party interests

Time commitment- approximately 10 hours per month

• Board meetings- attending four Board meetings annually (currently on Tuesday evenings). We alternate between meeting in-person at WCC’s office in Waterloo and online

• Sub-committees- we have two subcommittees (Finance & Operations, and Clinical) that meet in between Board meetings, with finance trustees attending Finance and Operations subcommittee

• Regular contact and discussion with WCC’s CEO and Chair on all fundraising plans including horizon scanning

• Two half day strategy days a year and training where needed

• Reading Board papers in advance, being involved in discussions, advising on specialist areas

• We hold an Annual General Meeting with all staff and members.

The ethos of the Confidence Academy is very simple: Participants get their money back once they attend their selected fitness and wellbeing events. When you show up for your health, when you show up for yourself... your refund is your reward. 

The Confidence Academy exists to make the tools of confidence-building — through improved nutrition, better mental and physical fitness, and community support — accessible to all, particularly to struggling and marginalised communities who often feel invisible or left behind. Health inequality is one of the biggest injustice of them all that we don't talk about yet our health is the sole foundation of our existence. 

Who Created The Confidence Academy: The Academy is founded by a 37 year old refugee from Bangladesh, Rayhana Sultan. She is an ex-prisoner. This social enterprise was created after she was able to rebuild her life after prison, hospital detention and recovery through psychotherapy and a supportive community. She is now a finance manager working for the local government in the UK. Outside her day job, she is a model, a panel advisor for the charity Working Chance and now through the Confidence Academy, she wants other people to find the inspiration to turn their pain into power, stigma into strength. 

The inception of this CIC is driven by the fact that nearly 60% of the UK population in 2023/24 were reported as obese or overweight. This is a national crisis in a context where our healthcare system is overstretched, support for mental health is not on par which can be exacerbated by health-related problems and an ageing population is awaiting us. Growing old or not being able to afford the regular gym in an era should not mean fitness services are inaccessible to you. So we are here to change it. 

What's happening Next: We will begin rolling out weekend fitness and wellbeing activities shortly after New Year 2026, supported by online seminars, podcast-style discussions, and community “vox pop” features that amplify real voices and lived experiences around health, confidence, and inclusion. These activities will include group exercise sessions, nutrition and wellness education, mindset and resilience workshops, and confidence-building programmes designed to enhance both physical and mental wellbeing.

Purpose of the Role:
You will be the voice and bridge of The Confidence Academy — handling communications with councils, gyms, venues, and contractors. This role requires strong interpersonal skills, emotional intelligence, and a genuine passion for community wellbeing. You’ll work closely with other team members to bring creative and operational goals together.

Main Activities:

1. Communicate with local councils to secure community venues and spaces.

2. Contact gyms, instructors, and contractors to arrange hire of equipment and facilities.

3. Assist with email correspondence, partnership inquiries, and event logistics.

4. Maintain a contact log and follow up with potential partners or sponsors.

5. Work closely with other team members to align content and communication schedules.

6. Represent The Confidence Academy at community events or meetings where required.

7. Attend weekly team meetings (online or in-person depending on business needs).

8. Ensure all communication complies with GDPR and safeguarding principles.

Skills and Qualities:

1. Excellent communication and listening skills

2. Emotional intelligence and professionalism in dealing with partners

3. Organised, proactive, and dependable

4. Interest in fitness, health, and wellbeing

5. Comfortable speaking with local authorities, gyms, and community organisations

6. Willing to travel within London as needed

What you will get:

1. Induction and regular supervision with the Founder/Director

2. Informal guidance on partnership outreach, safeguarding, and data management

3. Informal training on health & safety and community engagement best practice

4. Office space may be provided for collaborative projects

5. Volunteering Certificate at the end of the completion of hours

6. Complimentary t-shirt/jacket and other freebies

7. Professional reference

8. Travel and meal expenses reimbursed up to £20

9. £50 in Amazon Gift Card when you help us deliver our first fitness session (our launch event) in the 2026 New Year

Equal Opportunities: 

The Confidence Academy is committed to inclusion under the Equality Act 2010. We welcome volunteers from all backgrounds and provide reasonable adjustments where needed.

Status: 

This is a voluntary role and does not create a contract of employment or entitlement to salary, benefits, or worker rights. Volunteers are free to withdraw at any time.

The ethos of the Confidence Academy is very simple: Participants get their money back once they attend their selected fitness and wellbeing events. When you show up for your health, when you show up for yourself... your refund is your reward. 

The Confidence Academy exists to make the tools of confidence-building — through improved nutrition, better mental and physical fitness, and community support — accessible to all, particularly to struggling and marginalised communities who often feel invisible or left behind. Health inequality is one of the biggest injustice of them all that we don't talk about yet our health is the sole foundation of our existence. 

Who Created The Confidence Academy: The Academy is founded by a 37 year old refugee from Bangladesh, Rayhana Sultan. She is an ex-prisoner. This social enterprise was created after she was able to rebuild her life after prison, hospital detention and recovery through psychotherapy and a supportive community. She is now a finance manager working for the local government in the UK. Outside her day job, she is a model, a panel advisor for the charity Working Chance and now through the Confidence Academy, she wants other people to find the inspiration to turn their pain into power, stigma into strength. 

The inception of this CIC is driven by the fact that nearly 60% of the UK population in 2023/24 were reported as obese or overweight. This is a national crisis in a context where our healthcare system is overstretched, support for mental health is not on par which can be exacerbated by health-related problems and an ageing population is awaiting us. Growing old or not being able to afford the regular gym in an era should not mean fitness services are inaccessible to you. So we are here to change it. 

What's happening Next: We will begin rolling out weekend fitness and wellbeing activities shortly after New Year 2026, supported by online seminars, podcast-style discussions, and community “vox pop” features that amplify real voices and lived experiences around health, confidence, and inclusion. These activities will include group exercise sessions, nutrition and wellness education, mindset and resilience workshops, and confidence-building programmes designed to enhance both physical and mental wellbeing.

Purpose of the Role: You will be the creative storyteller of The Confidence Academy — helping build our public presence and communicate our message visually. This role blends creativity, courage, and purpose, calling for someone who believes in the power of movement to transform confidence and community wellbeing.

Main Activities:

1. Set up and manage TikTok, Instagram, and Facebook accounts for The Confidence Academy.

2. Create engaging short-form videos, infographics, and other visual content.

3. Assist with building and maintaining the official website (experience of Wordpress and Tumblr is preferred but training will be provided).

4. Develop consistent branding and tone across all media.

5. Collaborate closely with other team members on communications, content scheduling and any reasonable tasks.

6. Attend weekly team meetings (online or in-person depending on business needs).

7. Travel to filming locations, community events, or fitness sessions where required.

8. Ensure all digital content complies with the Data Protection Act 2018 (UK GDPR) and that consent is obtained for participant images and stories.

Skills and Qualities:

1. Creative thinker with an eye for design, colour, and storytelling

2. Comfortable with video editing, social media tools, or simple graphic software (e.g. Canva, CapCut)

3. Passionate about fitness, health, and wellbeing

4. Reliable, organised, and confident working independently

5. Willing to travel within London for content creation and meetings

What you get in return:

1. Induction and ongoing supervision by the Founder/Director

2. Access to brand guidelines and creative templates

3. Informal training on safeguarding, data handling, and health & safety

4. Office space may be provided for collaborative projects

5. Volunteering Certificate at the end of the completion of hours

6. Complimentary t-shirt/jacket and other freebies

7. Professional reference

8. Travel and meal expenses reimbursed up to £20

9. £50 in Amazon Gift Card when you help us deliver our first fitness session (our launch event) in the 2026 New Year

Equal Opportunities: 

The Confidence Academy is committed to inclusion under the Equality Act 2010. We welcome volunteers from all backgrounds and provide reasonable adjustments where needed.

Status: 

This is a voluntary role and does not create a contract of employment or entitlement to salary, benefits, or worker rights. Volunteers are free to withdraw at any time.