Refugee support volunteer roles in ealing, greater london

About CARAS:

Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and people seeking asylum who live in south London. We offer a range of individual and group support to improve the holistic wellbeing of people who have a background of forced migration, providing them with tools to build lives filled with value, meaning and purpose in the UK. Our activities for young people currently include: ESOL classes (English for Speakers of Other Languages), study group, youth club, swimming lessons and football.

About Youth Club:

Youth Club is a place for young people aged 14-19 to come and play games, learn new skills, make and strengthen friendships and build a sense of belonging. Regular activities include classic youth club games such as table tennis, pool, foosball, board and card games. We also work in partnership with a range of organisations to run a rich programme of workshops within our youth club. Some of these have included creative visual arts, drama, music and workshops on rights and entitlements of young asylum seekers. We also cook a hot meal from time to time and offer a range of snacks each week. Our casework team are also on-site to support young people with a range of advice and signposting needs, usually by-appointment.

Youth club takes place at Tooting Hub- Beechcroft Road, Tooting, SW17 7BU

About the role:

As a Youth Club volunteer, you would be helping young people to feel welcome, join in with activities and be a great role model.

Youth Club takes place every Wednesday at 6.00-8.30pm. We ask for a commitment of at least 2 sessions per month for a minimum of 6 months.

Tasks and responsibilities:

· To attend and contribute to volunteer de-briefs which occur 15 minutes after each session.

· To act as a positive role model and set standards of behaviour when volunteering with young people.

· To encourage and inspire young people to reach their full potential.

· To assist young people to both recognise and celebrate their achievements.

· To challenge young peoples’ negative attitudes and behaviour in an appropriate manner.

· To adhere to CARAS Child Protection procedures, Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.

Requirements:

To be 18 years or older;

· To be non-judgemental and able to engage with people from diverse cultural backgrounds;

· To be reliable and punctual;

· Excellent communication skills, especially with people with varying levels of English;

· The ability to volunteer on Wednesday evenings for a minimum of six months;

· Current resident of the UK;

· Able to provide five years’ worth of addresses, and willing to undergo a DBS check;

· Able to attend compulsory volunteer induction training (online) general and safeguarding prior to the start of role

Volunteer induction training currently takes place online once a month on Tuesday, Wednesday or Thursday evenings from 6pm - 8pm. we offer the same trainings on Tuesday and Wednesday daytimes online between 12noon - 2pm once every 3 months.

Your availability to attend 1 general and 1 safeguarding online training session at these times within 3 months of your application would be a prerequisite of being accepted as a volunteer at CARAS.

Desirable:

· Knowledge of community languages, such as (including Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish).

Through volunteering with us you will:

· Meet new members of your local community;

· Learn about different cultures;

· Learn about issues relating to refugees and people seeking asylum;

· Work as part of a friendly, welcoming team;

· Develop your skills and competencies;

· Be able to access relevant training;

Volunteer Co-chair at Watford and Three Rivers Refugee Partnership (WTRRP)

Job summary: 

We're looking for a Co-chair to lead and shape the strategic vision of WTRRP as we move forward into our 25th year as a charity. We are looking for someone to support us with our strategy in line with our mission and our values. In this role, you will act as one of two Trustee committee co-chairs of the charity, responsible for the agenda and actions of Trustee meetings and AGM, improving good governance and acting as a senior ambassador of the organisation. We are looking for someone with enthusiasm, availability and leadership skills to work collaboratively with staff and volunteers.

WTRRP exists to support asylum seekers and refugees in Watford and Three Rivers who do not yet have settled status in the UK or may have specific needs relating to their application process or welfare. The main services of the charity are a drop-in session and social hub every Tuesday (at St Mary’s Church in central Watford), ESOL classes, providing financial support and advice to its clients and assisting them to integrate into the local community.

The Partnership has grown dramatically over the past 5 years, which is why we are looking for a co-chair to join us. WTRRP is run by a committee that meets typically every 2 months and it also provides supervision to our 3 staff members and support to our 70 volunteers.

We would welcome applicants with any of the following experience:

• Governance and previous Committee experience
• Business development and charitable fundraising
• Human resources and people management
• Lived experience of being a Refugee or Migrant
• Financial background

Principal responsibilities:

1. Be part of the Committee, supporting the organisation as it grows and develops.
2. Have availability to regularly attend the Tuesday hub at St. Marys church from 11- 2pm to support the team and be present.
3. Oversee the administration and coordination of sub-committees.
4. Serve as line-manager to the Caseworker and conduct planned supervision and appraisals.
5. Represent the Partnership as required to the public or external parties such as funders and Community groups.

This is an important role that will support the charity as we adapt and change. If you feel that you may have some of the skills we are looking for and want to have an initial chat with our chair, then please contact us.

InterVol is a student volunteering charity in the United Kingdom that connects students with volunteering opportunities locally and overseas. InterVol supports students to develop their skills with community projects in the UK and then use those skills to support the work of charitable partners overseas on health, education, refugee support, and conservation placements. Our project placements and volunteering opportunities are designed by our local partners with the long-term needs of beneficiaries and communities in mind. InterVol supports a network of four student societies at English universities with around one hundred volunteers annually.

InterVol is looking to increase its presence on university campuses around England and Wales, and therefore we are accepting applications from university students interested in setting up a student committee.As a committee member, you will be responsible for recruiting students to volunteer locally and abroad, liaising between the board of trustees and the committee, and recruiting committee members for the next academic year. The student committees will be supported by the trustee board, who are drawn from past student committees. 

Setting up a student committee is an excellent opportunity to gain leadership experience, gain a developed insight into the charity sector and international development, and create positive change in your community and abroad. All student committees are supported by the trustee board, and there will be training provided. 

As a committee member you will:

·Work with the student union at your university to establish an InterVol committee. 

·Recruit students to volunteer locally and abroad. This will involve attending freshers’ fair, hosting information evenings, and running team-building days. 

·Organise local volunteering opportunities and liaise with our international project partners. 

·Recruit committee members for the following academic year. 

·Oversee volunteer fundraising. 

·Commit to being involved with the student committee for two years. 

·Be based in the United Kingdom to allow travel to meetings.

Person Specification:

·Experience of volunteering in the UK or abroad. 

·Strong teamwork, collaboration, and communication skills. 

·Capable of leading teams and working under pressure. 

·Well-versed at time management and staying organised. 

Do you have experience in Fundraising?

Connection Support are seeking a Trustee that will support us in our vision of being a thought-leader in the prevention of homelessness, mental ill-health, and leading innovative services that prevent crises from happening.

About us

At Connection Support, our team of staff and volunteers work alongside people to overcome life’s challenges.  We do this through our values of empowerment, collaboration, compassion and taking a personalised approach in all aspects of our work.

We believe in a future where people are free from crisis, and effective prevention is the key. But for times when crises do happen, we’ll be there to help every step of the way.

About the role

The trustee will support the board, the CEO and wider senior team with advice, guidance and sharing their experiences specifically related to:

· Supporting the team and wider charity to achieve our fundraising goals.

· Supporting and encouraging the fundraising team in their work.

· Ensuring that our fundraising activities are in line with organisational values and the Fundraising Code of Conduct.

· Help develop a fundraising culture across the organisation.

· Share your knowledge and expertise to enhance our fundraising efforts and maximise the effectiveness of our activities.

This is an exciting time to join Connection Support as we start to see the impact of our Prevention first strategy.

Time commitment

The anticipated time commitment for a Trustee is up to a day a month. Approximately 2-3 hours per month in person, and then 2-3 hours of supporting with projects which can be from home.

Trustee positions are not paid but travel and subsistence expenses are reimbursed.

About you.

Our values are extremely important to us, so it is essential that your personal values align with ours, and you are passionate and motivated by the impact you can have by being part of Connection Support. We would also like you to have the following;

· A diverse range of experience in fundraising and charitable income generation at strategic and operational levels, (e.g., instance trusts and foundations, major donors, corporate partnerships, regular donors and legacy giving).

·Knowledge of the fundraising landscape and the challenges facing medium-sized, regional charities in securing funds.

Previous experience is not necessary as we provide a full induction. We pair new Trustees with an experienced member and offer training opportunities to Board members.

How to apply

On application we will email you and request the following:

· We want to know why you’re interested in becoming a trustee. Please send us a cover letter or email telling is why you want to join the Board of Trustees, and your experience as outlined above. If you would like to share your experiences with us in a different way, please let us know and we are happy to support.

· We want to know more about you! Please send us an up to date CV of your career history, key responsibilities and achievements. If you do not have a CV, you can send us an email with a summary of your experience.

· We need to know what others say about you. Please send us two professional references(only contacted with prior consent). If you have any difficulty with references, please contact us and we can discuss alternatives with you.  

Interviews

Interviews will be held as suitable people apply, so we encourage you to apply as soon as possible. We reserve the right to close this advertisement early.

If you are interested in finding out more about the opportunity and would like to discuss the role informally, please email us and we will arrange a chat with our CEO Chris Keating or our Chair of the Board Emma Duke.

Are you looking for a meaningful volunteering opportunity where you can make a real difference? We are currently recruiting new Volunteer Mentors to join our growing, diverse network of dedicated volunteers.

At Hope for the Young, our mission to support young refugees and asylum seekers in London as they overcome the many challenges of starting a new life in the UK. From navigating education systems to building confidence and social connections, our Volunteer Mentors play a crucial role in helping young people achieve their goals and fulfil their potential.

What You’ll Do as a Mentor

• Meet with a young person (mentee) once a week for 1–3 hours, usually in a local café, library, or community space in London

• Set education and personal development goals and offer guidance, support and motivation towards these

• Commit to mentoring for a minimum of six months

Who We’re Looking For

We welcome applications from people of different ages, cultural backgrounds, and professional experiences. You don’t need prior mentoring experience - just empathy, patience, and a genuine desire to support a young person.

We’re especially keen to build a diverse pool of mentors to reflect the backgrounds and experiences of the young people we support. We particularly welcome and encourage applications from those with lived experience of forced migration, as well those with ethnically diverse backgrounds. 

What We Provide

When you volunteer with us, you’ll receive:

• A comprehensive induction and training to prepare you for the role

• Ongoing 1:1 support from a dedicated Mentoring Coordinator

• Reimbursed expenses for all meetings and activities with your mentee

• Invitations to regular social events for mentors and mentees

• The opportunity to join a passionate community committed to making a positive impact

Why Volunteer With Us?

As a mentor, you will have the opportunity to make a tangiable difference in a young person's life, and you will also be able to:

• Develop your coaching, communication, and interpersonal skills

• Gain a deeper understanding of the refugee and asylum seeker experience

• Join a supportive and inspiring community of volunteers

If you’re passionate about supporting young people and want to help someone build a brighter future, we’d love to hear from you!

Breadwinners Part-Time Google Ads Manager (ProBono)

Flour Salt and Time Video / Stories / Participatory Action Research and Environmental Impact Report 2025

Job title: Part-Time GoogleAds  (Probono)

Reporting to: Project Director, and to the Communications Manager

Remuneration: Pro-bono, Transport and Lunch covered.

Days and Hours: 2hrs a week, Wednesdays Ideally, or otherwise arranged.

Duration:  3-month commitment, to revisit every month ongoing.

Location: London, several central areas and expanding reach, flexible location and availability to do remotely.

Start: Aug 2025 / Apply ASAP as we interview and recruit as applications come, no more applications will be taken after 31th Aug 2025

Breadwinners is growing, and are delighted to offer an amazing opportunity for a Pro-Bono Part-Time GoogleAds Manager to support the Director and Comms manager on delivering GoogleAds Campaigns for not for profit, and grow our community of supporters, helping more young refugees into their first UK job at our market stalls selling the best artisan organic bread and gaining training and mentoring.

We are looking for a highly motivated, creative and innovative GoogleAds Volunteer with a passion for supporting refugees and young people seeking asylum. We are a small, and ambitious start-up, so a can-do attitude and the drive to work within a small, start-up team, delivering a huge impact is essential, together with an ability to assist our beneficiaries at the market stalls over the weekend.

You will be working with the Managing Director, Comms Manager, core team, young people and volunteers, charity partners to deliver our GoogleAds Campaigns, maintaining a CTR of at least 7% and maximising the use of Google Grants. 

You will have the chance of seeing the impact your work has, meeting amazing people that deserve better opportunities, working together with a passionate team in a fun and positive environment.

Please apply as soon as possible, by submitting your cover letter and CV following instructions on website. Please use “BW - Part - Time GoogleAds Volunteer” as the email subject. 

We want to encourage applications from people with personal, professional or volunteering experience, and welcome informal chats about the role - please contact Martin Cosarinsky Campos

Key responsibilities 

• Communications

Support the Comms Officer in delivering accurate and creative copy content for google platforms, promoting the skills and resilience of Refugees and People seeking asylum, promoting our bread delivery e-commerce. Work as a team respecting Breadwinners Values. 

• GoogleAds 

Create and run GoogleAds Campaigns, driving traffic to specific areas of Breadwinners Website. Maximise the use of Google Ads Grants. Report campaigns status and creation on the Breadwinners spreadsheet.

About Breadwinners (watch video)

Breadwinners is an ambitious grassroots charity set up in April 2016. We provide Londoners with the best organic artisan bread while empowering refugees through employment, work experience, entrepreneurship opportunities, training and mentoring. 

Today, Breadwinners sell the highest quality organic artisan bread on farmers markets across London and Brighton, and has a wholesale model, employing refugees. We are the first stepping stone for unemployed refugees and young people seeking asylum into a safe and supportive working environment, where they can gain the skills, confidence and experience to move into long term work and improve their wellbeing.

“We believe refugees have extraordinary potential as entrepreneurs, employees and members of local communities. We sell the best artisan organic bread to support them to build a fresh start, providing self-employment, training, and business opportunities, to become an active part in the community”

Data Protection Policy / Privacy Policy / Staff Privacy Policy

We are seeking an enthusiastic volunteer to assist our Client Service Administrator on Reception in hosting our busy reception area and friendly waiting room. In this role, you will use your excellent interpersonal skills to welcome clients and visiting professionals and other volunteers to the Helen Bamber Foundation, making them feel comfortable, attending to any immediate needs they may have, assisting them with their queries and notifying clinicians and other staff of their arrival.

You will be at the heart of an exciting, team of experts working as a representative of the Helen Bamber Foundation and the first point of contact for our diverse range of clients and visitors.  You will be a self-motivating team player, organised, efficient and have a compassionate mind-set. 

Main tasks and activities

• Greeting clients and ensuring that clients are having their immediate needs met;
• Ensuring the reception is well-presented;
• Answering the phone and responding to a wide range of enquiries;
• Maintaining the shared Outlook calendar and co-ordinating room allocations;
• Ensuring the smooth running of the day-to-day activities;
• General office administration including: ordering of office supplies, entering data, filing and organising office supplies storage etc;
• Reception cover when needed.
• Handling reimbursement of expenses for clients and fellow volunteers

Skills and experience needed

• Excellent interpersonal and communication skills with a high standard of written and spoken English;
• Excellent telephone manner; Empathetic and understanding.
• Computer literate with experience of Microsoft packages;
• High attention to detail and accuracy;
• Punctual, reliable and self-motivated with a positive, ’can-do’ attitude;
• Ability to deal sensitively and in a warm, friendly and appropriate manner with clients who have specific needs;
• Ability to multi-task and prioritise tasks within a time-pressured environment;
• A high level of discretion and confidentiality given the sensitivity of the information and nature of the work;
• Understanding of, and commitment to, the objectives of the Helen Bamber Foundation.

What you will get out of the role:

• A better understanding of asylum seeker and refugee processes in the UK;
• Stronger administrative skills;
• An ability to multi-task between competing priorities;
• Experience of working with a multi-disciplinary team in a Human Rights charity;
• Ability to process large amounts of data and prioritise or categorise it;
• Ability to manage multiple busy calendars at the same time.

About CARAS: 

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community. 

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives. 

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.

Our values are at the centre of all our work: 

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests. 

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society. 

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do. 

About Youth ESOL: 

Our award-winning ESOL project offers English language classes to young people at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling young people to do well at school or college.

About the Role: 

CARAS is looking for volunteer ESOL Teaching Assistants to support our face-to-face study programme called ‘Get Ready for School.’ 

This programme is attended by young people out of education and is based in Tooting on Mondays and Wednesdays. Core delivery of the programme includes English, Maths, Digital skills, complemented by Reading and Writing for Pleasure.

Volunteers in this role are required to commit to at least one 2-hour session per week, during these times:

• Monday 10am - 3pm
• Tuesday 2pm - 6pm
• Wednesday 11am - 6pm

Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.

Volunteer  Tasks and Responsibilities: 

• Providing learners with one-to-one or small group support within ESOL classes;

• Help young people to build confidence in digital literacy;

• Helping to set up the classroom and provide learners with classroom resources;

• Engaging learners in informal conversations or games during breaks to help them practice their conversational English.

• Checking the session plan aims with the lead teacher and assisting learners achieve them;

• Attending and contributing to volunteer debriefs after each session;

• Making use of any community languages you may know to help students during the class;

• Working collaboratively as a team and helping to shape the project;

• Supporting people to develop their knowledge and skills, encouraging and inspiring participants to reach their full potential;

• Assisting participants to recognise and celebrate their achievements;

• Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management and all other policies as relevant.  

Requirements: 

Essential 

• To be 18 years or older;

• Able to travel to our community centre in Tooting (travel and food expenses can be reimbursed);

• An interest in education and English language teaching;

• To be non-judgemental and able to engage with people from diverse backgrounds;

• To be reliable and punctual;

• Excellent communication skills, especially with people who are new to English;

• The ability to volunteer on Monday mornings and Wednesday afternoons/evenings during Wandsworth term time for a minimum of four months;

• Currently resident in the UK; has asylum seeker or refugee status

• Able to provide five years’ worth of addresses, and willing to undergo a DBS check (DBS and proof of residency is not necessary if you are a Caras community member who is more recently arrived in the UK);

• Able to attend volunteer induction training (online) prior to start of role 

Desirable 

• Knowledge of community languages, such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali or Spanish. 

Through volunteering with us you will: 

• Gain experience of English language teaching; 

• Meet new members of your local community; 

• Learn about different cultures; 

• Learn about issues relating to refugees and people seeking asylum; 

• Work as part of a friendly, welcoming team; 

• Develop your skills and competencies; 

• Be able to access relevant training, including safeguarding training. 

• Be able to obtain a reference from us relating to your placement after 3 months’ regular volunteering 

To Apply: 

To apply for this opportunity, download and complete the CARAS volunteer application form from the CARAS website using this volunteer role description to inform your answers with email subject header “Youth ESOL Teaching Assistant Volunteer”. 

Successful applicants will have an informal meeting with a member of the CARAS learning staff team and a community member. These meetings will be on a rolling basis so apply ASAP! 

 All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. You will also receive training and support relevant to your specific role. 

This role is for people who already have some previous experience in people facing roles. We are looking for people who have empathy, are good listeners and are non-judgemental. You will be supporting a small number of clients who have more complex needs and require extra support to get through difficult situations. We are looking for people who have two to four hours a week to spare. You will be offered support in this role by the Partnership.

Support clients by:

• Providing moral support in meetings and making sure the client understands.
• Making phone calls or supporting a client to make calls.
• Helping with form filling and letter writing
• Working with clients on solutions to more complex issues e.g. debt.

Benefits for you:

• Support from a Case Worker Co-ordinator

• Increasing your knowledge of the asylum process and immigration law
• Improving your knowledge of community resources and how to support clients to access them

• Establishing relationship with clients who appreciate someone walking alongside them

If you are interested in becoming a Caseworker please submit your CV and someone from the Partnership will contact you. 

Come and join London's Hopscotch Women's Centre's Board of Trustees in the roles we have available, including specialities around Finance, Adults Social Care and the Law. We are also looking for a general Trustee.

We meet 4 times a year and help shape the strategy and aims to further the mission of Hopscotch Women's Centre, supporting ethnically minoritised women facing abuse, poverty, mental health issues, unemployment and insecure immigration status. We also have a Homecare service, which is our admired social enterprise and a part of our charity.

Do look at the attached Job Descriptions and let us know if you have any questions - our CEO is on hand to have a chat. Thanks!

CFAB Experts by Experience Advisory Group Member

Volunteer role

Could you be part of our Experts by Experience Advisory Group to help make a positive contribution to our efforts to protect children and reunite them with family overseas?

Children and Families Across Borders protects children who have become separated from their families across international borders. As the UK member of the International Social Service network, our specialist team inter-country social workers, work with over 130 partners around the globe to reunite families. Our work is complex but life changing.

CFAB is creating an Experts by Experience Advisory Group and is looking for people to join and support our work. The purpose of our engagement would be to would be to embed the voices and insights of individuals with direct and personal experience of aspects of our work into the service design and decision-making processes within CFAB. We believe that the insights and input from those with experience of our work will help to ensure that our services, our strategies and our messaging are grounded in real needs and experiences rather than assumptions and ultimately lead to better outcomes for children.

We would consider individuals with direct, personal experience of international kinship care, international adoption, alternative care, international migration and asylum as experts by experience.

Requirements:

The Advisory Group will meet twice per year (either remotely or in person) and there will also be opportunities to feed in and participate in other ad hoc projects.

Experts by Experience will:

• Provide advice and recommendations on policy, program design, and delivery.
• Review and contribute to strategic documents, reports, and evaluations.
• Identify opportunities for co-production and co-design within the organization.
• Act as advocates and champions for the integration of lived experience.
• Ensure diverse experiences are represented and inform inclusive practices.

What can we offer you?

Though this is a voluntary role, your participation will be compensated. Expenses will also be covered in line with CFAB’s expenses policy.

We will ensure we offer pre and post meeting support to experts to identify and reflect on any issues that require processing.

We will provide training to support your skills development based on the opportunities you would like to be involved with. We will share with you the impact of your participation on our work.

Join Manor Gardens Welfare Trust (MGWT) as a Trustee and play a pivotal role in empowering communities to thrive. Help us deliver innovative, culturally competent services tackling inequalities and improving lives across Islington and beyond.

MGWT has been at the heart of community support since 1913, continuously evolving to meet contemporary challenges. Our dynamic hub in Upper Holloway supports over 2,600 people annually, promoting health, wellbeing, and social inclusion among diverse, underserved communities. Our services include multilingual advocacy, mental health support and therapy services, youth service provision as well as chairing Islington's award-winning Food Partnership working for a sustainable food system in the borough. 

Although MGWT is a local charity, we have a notable track record of innovation and wider impact. We pioneered the first LGBTQ+ youth group in Europe and launched the UK's first specialist psychotherapy service for survivors of Female Genital Mutilation (FGM). Our groundbreaking work continues to inform practices and policies at both local and national levels.

We are particularly seeking trustees with skills in fundraising (including expertise in securing grants from trusts and foundations, corporate partnerships, statutory funding, legacies, and major gifts), Human Resources, and communications. Knowledge, experience, and a thorough understanding of the charity sector are essential, alongside a demonstrable commitment to our values. Previous board experience is desirable but not essential. We particularly welcome candidates with lived experience of the issues we are seeking to address, including socioeconomic inequality, mental health, and the asylum process. 

Trustees commit roughly 6 hours monthly, guiding strategic direction, ensuring effective governance, promoting equality and inclusion, and serving as ambassadors for MGWT’s vital work.

999 Club IS RECRUITING NEW TRUSTEES!

999 Club is a charity doing big things with people facing homelessness. For over 30 years, we've provided a safe haven in the heart of Deptford — offering hot meals, showers, practical support, and a pathway out of homelessness for good.

We're now looking for up to three new trustees to help guide our growing organisation as we develop our new 5-year strategy.

We’re especially keen to hear from people with experience in:

· Fundraising – An ability to use your networks or knowledge to champion our cause and unlock new opportunities.

· Charity Finance – provide strategic financial oversight and potentially chair our Finance Committee.

· Property or Facilities Management – Help oversee the management and potential development of our buildings

What to expect:

As a trustee, you’ll gain leadership experience, broaden your network, and play a hands-on role in tackling homelessness and improving the mental wellbeing of our community. This is a voluntary role involving four board meetings a year (a mix of in-person and virtual), plus occasional events, emails, and committee work. Reasonable expenses are covered.

Inclusion:

We’re committed to building a diverse and representative board. We particularly welcome applications from people with lived experience of homelessness, mental health challenges, or systemic disadvantage.

Who we are looking for:

If you have an interest in child protection or children’s rights, as well as a background in strategic marketing or communications, we’d love to hear from you. This is a chance to be a trustee for a well-known charity that is making a real difference in children’s lives. You’ll be joining a dedicated and friendly group of trustees with a diverse range of skills and backgrounds. The board recently agreed on an ambitious new strategy that emphasises the enhancement of CFAB’s public profile. We are looking for trustees who can help us deliver on that, through their expertise and enthusiasm.

We welcome applications from those who are experience trustees as well as those who do not have previous experience as a trustee, but who have relevant personal experience and are willing to show a commitment to CFAB and our mission.

Role description

The Digital Marketing Trustee should:

1. provide leadership to the Board in the area of voluntary sector marketing and communications.

2. monitor decisions made at the Board in relation to marketing and communications and ensure that they are implemented.

3. assist in setting the marketing and communications strategy of the organisation and in setting and monitoring performance against targets.

4. actively participate as the key member developing the marketing expertise of the Board.

5. assist in securing additional exposure of CFAB’s work, particularly through facilitating opportunities with press, guiding digital publications (whether social media or online media opportunities) and amplifying CFAB’s voice with relevant audiences.

As with all Trustees, the Marketing Trustee is also responsible for:

• ensuring CFAB complies with its governing document, charity law, company law and any other relevant legislation or regulations

• ensuring CFAB pursues its objects as defined in its Articles of Association, and that it uses its resources exclusively in pursuance of its objects

• ensuring CFAB operates within the parameters laid down by the CFAB Governance Manual

• safeguarding the reputation and values of CFAB

• ensuring the financial stability of CFAB and its effective and efficient administration

• protecting and managing the property of CFAB and ensuring proper investment of funds

• appointing and monitoring the performance of the Chief Executive

• representing CFAB externally 

Every Trustee is asked to use their specific skills, knowledge and professional experience to help the Board of Trustees collectively reach sound decisions.

This includes ensuring Trustees:

• scrutinise Board papers and actively contribute to Board discussion

• participate in relevant committees

• respond to any request from the CEO, for advice and support to the CEO or other team members on specific initiatives

• remain conscious of any conflicts of loyalty or interest.

• take decisions solely with the best interests of CFAB in mind.

A. Person specification

The Trustee should bring to CFAB a skill mix appropriate to the governance of CFAB, including: 

1. Digital Marketing Strategy

• Ability to develop and advise on digital marketing strategies aligned with CFAB’s mission and goals.

• Understanding of audience segmentation, customer journey mapping, and digital touchpoints.

2. Content Marketing & Storytelling

• Strong storytelling ability to help communicate CFAB’s impact and campaigns.

• Experience in developing or advising on digital content plans (blogs, social media, newsletters, video, etc.).

3. Social Media & Community Engagement

• Knowledge of social media platforms and tools (Facebook, Instagram, X/Twitter, LinkedIn, etc.).

• Insight into building engaged online communities and amplifying cause-led messaging.

4. Analytics and Performance Monitoring

• Ability to interpret data from Google Analytics, social media metrics, email campaign results, etc.

• Experience setting KPIs and measuring campaign effectiveness.

5. SEO & SEM

• Understanding of search engine optimization (SEO) and search engine marketing (SEM) best practices.

• Ability to advise on organic and paid strategies to improve visibility and traffic

6. Fundraising Campaign Support

• Experience supporting or advising on online fundraising campaigns, donor journeys, and engagement.

• Knowledge of platforms such as JustGiving, Charity Checkout, or other donation systems.

7. Website Management

• Familiarity with CMS platforms (e.g. WordPress) to advise on user experience and accessibility.

• Oversight of web content strategy, usability, and optimization.

8. Governance & Strategic Input

• Understanding of trustee responsibilities in the UK (Charity Commission regulations, safeguarding digital assets).

• Ability to provide strategic oversight rather than day-to-day management.

9. Brand and Reputation Management

• Experience advising on brand consistency across digital channels.

• Awareness of crisis communication and reputational risk in online spaces. 

10. Collaboration & Communication

• Ability to work effectively with the board, staff, and external partners.

• Strong communication and influencing skills, particularly in a voluntary leadership context.

11. A clear commitment to CFAB’s values and beliefs and the fulfilment of its mission

B. Commitment

CFAB has four regular Board meetings per year of which one is held concurrent with the AGM. There is also a Marketing committee which meets four times per year, which the Trustee should attend wherever possible. Additional Extraordinary Board meetings may be called as necessary. Other trustees will participate in committees including: Finance & HR, Fundraising and Policy & Practice. Overall time commitment is approximately 2 – 3 hours a quarter.

C. Further Information

For more information on CFAB’s work, we encourage you to review our Annual Report and our Impact Report