Upload your CV
Save time when you spot your dream job. Upload your CV with ease.
Save time when you spot your dream job. Upload your CV with ease.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting opportunity for someone who wants to get involved in an impactful charity making a tangible difference to the lives of refugees here in the UK.
Our work is simple – we refurbish unwanted bikes and donate them to refugees and people seeking asylum, many living on less than £7 a day, giving them freedom and independence whilst they rebuild their lives.
A bike makes a huge difference – not only is it a practical tool for tackling poverty, those who receive bikes from us report they are more connected in their community, happier and healthier as a result:
91% of people use their bikes weekly for essential journeys
84% of people are better able to access legal and other vital support services
93% report better physical and/or mental health
Alongside our core Bike Donations Programme, we support refugee women to learn to cycle through our Pedal Power Programme; provide ongoing support with bike maintenance through our Repair or Replace Programme; and offer the opportunity for connection and friendship through our volunteer-matching Bike Buddy Programme.
“The Bike Project has given me so much more than just a bicycle — it has given me confidence, independence, and a sense of belonging. Receiving a bike as a gift allowed me to feel free in society, explore my community, and even join a cycling group where I’ve met wonderful people.
Thank you again for everything you do. Your work changes lives, including mine.”
Ladan, Bike Recipient
About You and the Role
You don’t need to have experience of being on a Board, in fact the role would be ideal for someone considering taking on their first role as a trustee. We will work with you to understand your duties and support you.
You will, however, have an excellent understanding of charity finance and understand the unique set of challenges charities of our size face in delivering impact and ensuring financial resilience. You will be an excellent communicator – able to provide constructive feedback and scrutiny at the same time as helping the team to articulate financial information to others who may not have a finance background.
You will be joining a highly committed group of trustees who give their time, expertise and contacts to support the charity. Our trustees are critical in enabling us to thrive and this role plays a key role in supporting the wider board to fulfil its financial responsibilities.
You will work together with the board and wider staff team to set our strategic direction and improve our work with refugees. At the heart of everything we do is the real and immediate impact a bike makes to the lives of those who have been through so much. You will be part of us achieving that.
The time commitment for a trustee generally totals approximately 8 hours per month. Please see the role description for further details.
We particularly encourage applications from people with lived experience of the asylum process, women, people of colour / people of the global majority, and people with disabilities.
Application Process
Deadline for Applications: Friday 28th August 2026
Interviews: Late September - Early October 2026
Appointment: October 2026
Feedback will be provided to all applicants whether taken to interview or not.
For an informal conversation about the role, please contact hradmin [at] thebikeproject [dot] co [dot] uk.
All candidates should complete the application form, including the scoring matrix, and the Trustee declaration as part of this process. Candidates require completing both the CV and application form to be considered for interview. If you have any issues with accessing or editing the document please contact hradmin [at] thebikeproject [dot] co [dot] uk.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting opportunity for someone who wants to get involved in an impactful charity making a tangible difference to the lives of refugees here in the UK.
Our work is simple – we refurbish unwanted bikes and donate them to refugees and people seeking asylum, many living on less than £7 a day, giving them freedom and independence whilst they rebuild their lives.
A bike makes a huge difference – not only is it a practical tool for tackling poverty, those who receive bikes from us report they are more connected in their community, happier and healthier as a result:
91% of people use their bikes weekly for essential journeys
84% of people are better able to access legal and other vital support services
93% report better physical and/or mental health
Alongside our core Bike Donations Programme, we support refugee women to learn to cycle through our Pedal Power Programme; provide ongoing support with bike maintenance through our Repair or Replace Programme; and offer the opportunity for connection and friendship through our volunteer-matching Bike Buddy Programme.
“The Bike Project has given me so much more than just a bicycle — it has given me confidence, independence, and a sense of belonging. Receiving a bike as a gift allowed me to feel free in society, explore my community, and even join a cycling group where I’ve met wonderful people.
Thank you again for everything you do. Your work changes lives, including mine.”
Ladan, Bike Recipient
About You and the Role
You don’t need to have experience of being on a Board. In fact, the role would be ideal for someone considering taking on their first role as a trustee. We will work with you to understand your duties as a trustee and support you.
You will, however, have experience of one of more of priority areas we are looking for:
You will be joining a highly committed group of trustees who give their time, expertise and contacts to support the charity. Our trustees are critical in enabling us to thrive and this role plays a key role in supporting the wider board to fulfil its financial responsibilities.
You will work together with the wider staff team to set our strategic direction and improve our work with refugees. At the heart of everything we do is the real and immediate impact a bike makes to the lives of those who have been through so much. You will be part of us achieving that.
The time commitment for a trustee generally totals approximately 8 hours per month. Please see the role description for further details.
Please see the role description for further details.
Application Process
Deadline for Applications: Friday 28 August 2026
Interviews: Late September – Early October 2026.
Appointment: October 2026
We particularly encourage applications from people with personal experience of the asylum process, women, people of colour / people of the global majority, and people with disabilities.
For an informal conversation about the role, please contact hradmin [at] thebikeproject [dot] co [dot] uk
All candidates should complete the application form, including the scoring matrix, and the Trustee declaration as part of this process. Candidates require completing both the CV and application form to be considered for interview. If you have any issues with accessing or editing the document please contact hradmin [at] thebikeproject [dot] co [dot] uk.
The client requests no contact from agencies or media sales.
We are looking for our next Chair of Trustees – someone who will work closely with our Executive Team and Board to guide the organisation through what is both a challenging and genuinely exciting time. The funding environment is tough. The political context is difficult. And yet the need for what we do has never been greater.
This is an unpaid voluntary role. Reasonable out-of-pocket expenses will be reimbursed in accordance with our Volunteer Expenses Policy.
The successful candidate will lead a vibrant, well-established, national charity as it navigates the next chapter of its story.
Main tasks
Please download our Chair Application Pack for more information.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Watford and Three Refugees Partnership is a charity offering practical and emotional support to asylum seekers, migrants and refugees in Watford and Three Rivers. We are looking for someone who has a couple of hours a week to help some of our clients.
Would you like to join the ESOL team within our charity that provides English language and literacy support to our clients?
Role description:
You will be teaching literacy to 1 or 2 clients a week. This will be face to face teaching at St Mary’s Church, Watford between 12.15 and 1.30pm on a Tuesday but times can be subject to change.
Essential:
Person Specification:
· Friendly, approachable, and respectful with good interpersonal and communication skills
· Patience, empathy, and a non-judgmental attitude
· Commitment to equality, inclusion, and safeguarding
What We Offer:
· Induction, training and ongoing support
· A welcoming and inclusive team environment
· The opportunity to make a meaningful difference in the lives of others
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The role of a Volunteer Therapeutic Community Caseworker at the Baobab Centre is to support unaccompanied asylum seeking and refugee adolescents and young adults to access care, basic rights and entitlements and to support their social development and rehabilitation. This role involves working closely with the clinical key worker of each young person and with our wider multidisciplinary team. As a Caseworker you will aim to empower individuals to build stable, independent lives in the UK, including by supporting them to communicate their views, needs and experiences in decision-making processes, and supporting them to make challenges when necessary. Caseworkers assist young people to make effective choices about what happens in their lives and encourage them to speak up and build agency.
Baobab aims to be a non-residential therapeutic community with a holistic and integrated perspective. As a Volunteer Caseworker, you will play a key role within our multidisciplinary team. We aim to be a thinking organisation and place a high value on shared thinking time and shared responsibilities. Our team work together with each other and with agencies and key individuals in young people’s lives, both within and outside of Baobab. A key aspect of the role is communicating with members of the clinical and admin staff team within the Baobab Centre and with other workers in the network around each young person including social workers, teachers, foster carers, lawyers, hospital consultants, housing and benefits workers. etc. You will strive to develop relationships across networks and advocate access to rights and entitlements for our community members.
It is critical that as a Caseworker:
- You have an insight to the backgrounds and experiences of both the internal and external factors impacting on the lives of unaccompanied young people attending our centre and an understanding of the broader context in our society as it impacts on young asylum seekers (including invisibility, marginalisation, discrimination and the fact of waiting in uncertainty for a long time).
- You have an insight in how trauma and the many human rights violations and persecution that most members of our community have experienced impact on all aspects of a young person’s internal and external world.
- You have an insight in how current immigration rules and social care system procedures act as barriers to rehabilitation, including by restricting access to education, adequate benefits, housing and healthcare provision.
To guarantee stability of service this Volunteer Casework role asks for a minimum commitment of 2 days per week over 6 months minimum.
As a full member of our multidisciplinary team and our therapeutic community you would be expected to volunteer regular hours, with the understanding and appreciation that you give your time freely and that there is flexibility to review with your Baobab supporter.
Please read the attached Role Description & Person Specifications document, which contains the link to our Clinical
context and model of work document.
The Baobab Centre is a non-residential therapeutic community that offers support to young survivors of human rights abuses seeking refuge in the UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and people seeking asylum who live in south London. We offer a range of individual and group support to improve the holistic wellbeing of people who have a background of forced migration, providing them with tools to build lives filled with value, meaning and purpose in the UK. Our activities for young people currently include: ESOL classes (English for Speakers of Other Languages), study group, youth club, swimming lessons and football.
About Youth Club:
Youth Club is a place for young people aged 14-19 to come and play games, learn new skills, make and strengthen friendships and build a sense of belonging. Regular activities include classic youth club games such as table tennis, pool, foosball, board and card games. We also work in partnership with a range of organisations to run a rich programme of workshops within our youth club. Some of these have included creative visual arts, drama, music and workshops on rights and entitlements of young asylum seekers. We also cook a hot meal from time to time and offer a range of snacks each week. Our casework team are also on-site to support young people with a range of advice and signposting needs, usually by-appointment.
Youth club takes place at Furzedown Youth Centre. Welham Rd, London SW16 6TJ
About the role:
As a Youth Club volunteer, you would be helping young people to feel welcome, join in with activities and be a great role model.
Youth Club takes place every Wednesday at 6.00-8.30pm. We ask for a commitment of at least 2 sessions per month for a minimum of 6 months.
Tasks and responsibilities:
· To attend and contribute to volunteer de-briefs which occur 15 minutes after each session.
· To act as a positive role model and set standards of behaviour when volunteering with young people.
· To encourage and inspire young people to reach their full potential.
· To assist young people to both recognise and celebrate their achievements.
· To challenge young peoples’ negative attitudes and behaviour in an appropriate manner.
· To adhere to CARAS Child Protection procedures, Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.
Requirements:
To be 18 years or older;
· To be non-judgemental and able to engage with people from diverse cultural backgrounds;
· To be reliable and punctual;
· Excellent communication skills, especially with people with varying levels of English;
· The ability to volunteer on Wednesday evenings for a minimum of six months;
· Current resident of the UK;
· Able to provide five years’ worth of addresses, and willing to undergo a DBS check;
· Able to attend compulsory volunteer induction training (online) general and safeguarding prior to the start of role
Volunteer induction training currently takes place online once a month on Tuesday, Wednesday or Thursday evenings from 6pm - 8pm. we offer the same trainings on Tuesday and Wednesday daytimes online between 12noon - 2pm once every 3 months.
Your availability to attend 1 general and 1 safeguarding online training session at these times within 3 months of your application would be a prerequisite of being accepted as a volunteer at CARAS.
Desirable:
· Knowledge of community languages, such as (including Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish).
Through volunteering with us you will:
· Meet new members of your local community;
· Learn about different cultures;
· Learn about issues relating to refugees and people seeking asylum;
· Work as part of a friendly, welcoming team;
· Develop your skills and competencies;
· Be able to access relevant training;
We provide firm foundations for new-arrival asylum seekers to build happy and successful lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for team members who can commit for a minimum of 10 weeks, with adaptable profiles and who have the enthusiasm and energy we need to provide support in various areas across the organisation.
In this generalist role, you will find yourself responsible for a variety of tasks, helping to ensure that both our programme activities and day-to-day operations run smoothly. Second Tree works in a transparent way, in a challenging and changeable situation in the field; therefore, an ability to learn quickly and be open to feedback is vital.
Your role would include:
The possible tasks included below are not exhaustive or rigidly defined; an exact role profile is dependent on the skill set of individual applicants. An average day might see you talking to students in a camp to tell them about a new class, or supporting the writing of a grant proposal. Tasks could loosely fall within 4 key areas:
Programmes
Supporting programme coordinators in maintaining the day to day running of their activities with the Youth or Adult Education Programmes
Supporting our children’s teachers or workshop facilitators in the planning or delivery of classes or excursions outside of camps
Communicating key messages about our programmes to our students in camps
Admin, Finance & Logistics
Supporting our management team in liaising with external partners
Maintaining organisation-wide financial processes
Coordinating the arrival and housing of incoming team members
Grants & Partnerships
Supporting in the identification of relevant grants
Supporting in grant writing activities
Communications & Fundraising
Contributing to the written/visual content of Second Tree’s social media output
Developing social media strategies to expand our reach and impact
Producing regular reports on performance
Maintaining our website
Supporting the planning and implementation of Second Tree’s fundraising initiatives, such as campaigns
Organising and maintaining regular communications with Second Tree’s donors (newsletters, thank you letters)
You should be able to:
Be accountable and efficient, making sure that tasks that you take up are completed on the agreed timeframe
Be honest and transparent, being able to give and receive feedback in the most straightforward way possible
Care for people; the interests of the people we work with should always be your first concern
Instil the values above in the people that work with you
Have keen problem-solving abilities, and a good understanding of what questions to ask, and when
Communicate in English, both written and orally
Learn quickly, managing a wide-ranging and intense workload
What do we offer?
A nurturing and collaborative working environment. We work hard to help our team members grow; investing in personal and professional development.
Accommodation in a shared house
Transportation to/from work
After completion of a three-month trial, if you commit long-term, a small monthly expenses refund
In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.
Looking for an internship?
If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.
NOTE: If you require a visa to stay in Greece for the minimum ten-week commitment, please know that as a Greek NGO, we are unable to sponsor your visa.
We challenge the biases that make us see refugees as “the other”. We change the way society perceives refugees, and refugees perceive society.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our next volunteer induction will be held in September 2026, so please apply before then to be able to join.
Action for Refugees in Lewisham works to relieve poverty and isolation amongst refugees, asylum seekers and other vulnerable migrants in Lewisham. At the Rainbow Club Saturday Supplementary School we aim to help children between the ages of 4 and 11 to improve their literacy, numeracy and social skills in a friendly and supportive environment. We need your skills and enthusiasm to assist the teacher in the delivery of a literacy and numeracy class and work with other volunteers to develop a programme of recreational activities. The Rainbow Club runs on Saturday mornings during term-time.
Your duties will include:
We support asylum seekers, refugees and vulnerable migrants to lift themselves out of poverty and rebuild their lives in the heart of our community.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
To support refugees and asylum seekers in developing their English language skills (ESOL – English for Speakers of Other Languages), helping them to build confidence, integrate into the community, and access education, employment, and essential services.
Key Responsibilities
· Assist in delivering ESOL classes to adult learners at varying levels of English proficiency
· Support learners one-to-one or in small groups with speaking, listening, reading, and writing
· Help prepare learning materials and classroom activities
· Encourage participation and build learners’ confidence in using English in everyday situations
· Provide informal conversational practice and support
· Offer cultural orientation where appropriate (e.g., local services, daily life in the UK)
· Monitor learner progress and provide feedback to the ESOL coordinator
Skills and Experience
· Good standard of written and spoken English
· Strong communication and interpersonal skills
· Patience, empathy, and cultural sensitivity
· Ability to work with individuals from diverse backgrounds
· Teaching or tutoring experience
· TEFL/ESOL qualification essential
Personal Qualities
· Supportive and encouraging attitude
· Reliable and committed
· Flexible and adaptable
· Interest in refugee support and community integration
· Time Commitment - typically 3 hours a week Tuesday daytime
Minimum commitment of 6 months preferred
Training and Support
· Induction and ongoing support provided
· Supervision from ESOL coordinator or lead tutor
· Benefits of Volunteering
· Gain experience in teaching and community work
· Develop cross-cultural communication skills
· Make a meaningful impact in the lives of refugees and asylum seekers
Be part of a supportive and welcoming team
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Watford and Three Rivers Refugee Partnership operates in the borough of Watford and Three Rivers district, providing support to refugees and others without status in the UK. The partnership has a full-time caseworker and two part-time support staff in addition to around 80 volunteers. It currently serves around 350 families and individuals.
The charity provides:
· A weekly drop-in session – currently Tuesdays 11:00-13:30 – for existing and new clients to see us
· Casework supporting applications for leave to remain and related issues
· A weekly social hub – concurrent with the drop-in – for any client to join us for company and activities
· Education for our clients, mainly in the English language but including help with literacy and numeracy.
The operations manager will be responsible for the day-to-day management of the charity, reporting to the committee and trustees, ensuring the organisation runs efficiently and resources are used effectively to achieve its mission. They will provide a line management and mentoring role for the case worker and office administrator. The successful candidate would have had managerial experience, possibly in the charity, education, healthcare or related sectors. The role is a part time one – expected to average 2 days per week, and likely to suit someone retired from employment.
Specific roles for the operations manager are:
· Support of communication within the charity
· Supervision of the weekly (currently Tuesday, 11:00am-1:30pm) welcome desk, drop-in, social hub and casework operation
· Line management of our full-time caseworker and part-time office manager
· Support of elements of casework by allocating other volunteers, logistics etc.
· Making day-to-day decisions within agreed scope, for management of the charity
· Report to the committee (including trustees) at its regular meetings with status of cases and requests for decisions
· Advising the committee in developing the charity, helping work on core mission, vision and strategy.
· Working with our fundraisers to provide required information and guidance where needed.
The successful candidate would have experience in:
· Proven organisational and multitasking skills
· Knowledge and experience of regulatory requirements to ensure compliance (e.g. GDPR etc)
· Ability to build and maintain relationships with internal and external stakeholders
· Management of staff and volunteers
· Working with a volunteer committee and trustees
· Development of a business, charity or equivalent organisation
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At a time when charities are facing rising demand, increasing competition for funding and growing pressure on unrestricted income, investing in fundraising capacity has never been more important. Yet funding for fundraising, organisational development and core infrastructure is often the hardest support to secure.
Afrocats is entering an exciting period of growth and is seeking an experienced fundraising professional who wants to use their skills to make a meaningful difference. We are looking for someone who can help us strengthen our core-funding pipeline by identifying new opportunities, reviewing and improving applications, and increasing the number and quality of bids submitted.
Working alongside the CEO and team, you will help build the foundations that enable us to reach more people, deepen our impact and secure long-term resilience.
The role would suit an experienced fundraiser, retired fundraising professional, charity consultant, grants specialist, corporate fundraiser or development professional who is looking to give back, share their expertise and support a growing organisation at a pivotal stage in its journey. Your knowledge and guidance will help unlock resources that directly benefit women, children, young people, refugees, asylum seekers and diverse communities across Greater Manchester.
By volunteering your expertise for just 8 hours per week, you can make a lasting contribution to the sustainability and future success of Afrocats.
An award-winning charity based in Manchester, empowering displaced women & children through creativity


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Volunteer Market Stall Trader, to help sell produce made by our refugee chefs to customers at local markets. This role involves setting up and taking down the market stall, engaging with potential customers, explaining our products, addressing inquiries, and actively promoting sales. You will gain valuable experience in sales and customer service.
What will you be doing?
Desirables:
Often accompanied by live music, and the opportunity to buy artwork created by refugee artists plateful employs refugees to chef at events in the SE



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an excellent opportunity for someone with experience in business development, corporate partnerships, account management, sales, CSR, philanthropy, or fundraising to use their skills to make a tangible difference in the lives of refugees.
You will play a key role in helping Plateful Café develop relationships with local and national businesses, generating support through corporate donations, sponsorship, employee volunteering, catering contracts, and long-term strategic partnerships.
Key Responsibilities
Corporate Engagement
Income Generation
Catering and Enterprise Development
Employee Volunteering and Skills Sharing
Strategic Support
We Are Looking For Someone Who Has
Essential
Desirable
What You Will Gain
Our Values
At Plateful Café, we believe that everyone deserves the opportunity to contribute, belong, and thrive. We celebrate diversity, value lived experience, and use food to bring communities together.
We welcome applications from people of all backgrounds and particularly encourage applications from individuals with experience of migration, displacement, or supporting diverse communities.
Often accompanied by live music, and the opportunity to buy artwork created by refugee artists plateful employs refugees to chef at events in the SE



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently recruiting for a Social Media Volunteer. The Plateful Café works to relieve poverty and isolation amongst refugees, asylum seekers and other ethnic minorities in south-east London. Our commitment is to ensure we reach the most vulnerable people in our community and help them access the support they are entitled to.
Videos are a powerful medium to engage with our supporters and also the wider public. You will play a great role to promote our brand and build our presence online.
Often accompanied by live music, and the opportunity to buy artwork created by refugee artists plateful employs refugees to chef at events in the SE



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role description and purpose: The role involves offering moral and some practical support to a client of WTRRP. Any complex needs are addressed by WTRRP Case Workers and professional organisations, not befrienders. Befrienders will give client extra support to combat isolation, extra language support and help them to integrate into UK society and the Watford community.
How a befriender will be allocated: The Befriending Coordinators and the Volunteers’ Coordinator will allocate a befriender to a client with his/her explicit agreement. An initial meeting between the client, the befriender and one of the coordinators will be organised to set up parameters and ensure that both parties are happy to continue. Client support can be terminated at any time by mutual agreement and in consultation with one of the Befriending Coordinators.
Key responsibilities:
· Provide moral support to allocated client.
· Make regular phone calls and visits (in a neutral place such as cafes, libraries, St Mary’s as agreed with the client) – once a week or every other week.
· Listen, encourage and empower clients. (It is important not to create mutual dependency)
· Maintain a friendly but neutral approach.
· Help client integrate into UK society by sharing local knowledge, for example facilitating access to Children Centres, libraries etc.
· Accompany client to social events organised by WTRRP.
· Help client be aware of WTRRP services
· Offer practical help such as lifts to medical appointments (if comfortable with this), finding clothes, furniture, moving (if agreed and organised by WTRR) etc.
· Report to a Befriending Coordinator after each meeting with the client.
· Identify more complex needs/issues and relay these to the Befriending Coordinators.
· Report any safeguarding concerns immediately as per WTRRP policy. Liaise with the Safeguarding Lead and/or members of the Committee.
· Represent WTRRP and work constructively as part of a WTRRP team.
Other Requirements of the Role:
· Willingness to commit to a 6 months period (an extension may be granted but we would like to see clients become self-reliant)
· Reasonable availability, particularly during weekdays.
· Attend regular Befrienders’ training and volunteers’ training essential.
Skills and personal qualities:
· Strong communicator and interpersonal skills (including ability to convey information in simple English).
· Patience
· Reliability and flexibility
· Awareness of non-verbal communication such as body language.
· Awareness of cultural differences/unconscious bias and their effects on the clients we support. Training will be given on these.
· Awareness of boundaries.
· Ability to work as part of a team.
· Empathy for the plight of refugees and asylum seekers.
Experience:
· Previous volunteering experience an advantage